<p>We are looking for a skilled and detail-oriented Field Marketing specialist to join our team in Austin, Texas. This long-term contract position involves planning and executing demand generation programs to drive sales pipeline growth and revenue for the Field Sales organization. The ideal candidate will possess a strong ability to manage marketing initiatives, track lead flow, and analyze metrics to measure program success.</p><p><br></p><p>The Field Marketing Specialist is responsible for planning, executing, and measuring demand generation marketing programs to grow the sales pipeline and revenue for the Field Sales organization. This role includes:</p><ul><li>Providing onsite execution support for marketing programs.</li><li>Tracking lead flow to ensure timely follow-up by Sales channels with event attendees and campaign responders.</li><li>Creating and managing program budgets.</li><li>Measuring ROI through metrics analysis and reporting.</li></ul><p>The ideal candidate has a proven track record in executing multi-faceted event programs, possesses excellent interpersonal skills, and understands the principles of sales, business, revenue, and pipeline management. Most importantly, they embody a <strong>Customer First Mindset</strong>.</p><p><br></p><p><strong>Core Responsibilities</strong></p><ul><li>Collaborate with campaign managers, sales teams, and operations to optimize demand generation efforts.</li><li>Execute marketing campaigns and events with precision and strategic alignment.</li><li>Analyze performance metrics to assess campaign effectiveness and ROI.</li><li>Ensure seamless coordination among internal and external stakeholders</li></ul>
<p>We are looking for a skilled Project Manager/Sr. Consultant to join our team on a long-term contract. In this role, you will lead multiple projects, provide strategic direction, and promote best practices in project management methodologies. This position requires a strong ability to coordinate across teams, drive process improvements, and facilitate change management initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Define project requirements and proactively secure necessary resources to ensure successful outcomes.</p><p>• Act as a subject matter expert for project management platforms, training IT teams and stakeholders on best practices.</p><p>• Manage multiple projects simultaneously, leveraging opportunities to align resources and strategies across initiatives.</p><p>• Collaborate with IT teams to share best practices and recommend process improvements.</p><p>• Conduct training sessions on project management methodologies, including agile, waterfall, and hybrid approaches.</p><p>• Evaluate existing project management tools and recommend alternatives to enhance workflows and efficiencies.</p><p>• Develop project objectives, establish team principles, and monitor milestones to ensure progress.</p><p>• Lead change management efforts, ensuring initiatives are supported and sustainable.</p><p>• Work closely with IT leadership, including specialists in data governance, network security, and international operations.</p><p>• Delegate tasks effectively to alleviate workload from senior leaders and streamline workstreams.</p>
We are looking for an experienced IT Director to lead and oversee the technology infrastructure and operations within our organization. Based in Live Oak, Texas, this role requires a visionary leader who can align IT strategies with business objectives while managing daily operations and long-term initiatives. The ideal candidate will possess strong leadership skills, technical expertise, and a proven ability to drive innovation and efficiency.<br><br>Responsibilities:<br>• Develop and implement strategic IT plans that align with organizational goals and foster long-term growth.<br>• Lead and mentor teams responsible for infrastructure, service desk operations, and cloud systems.<br>• Optimize daily IT operations across multiple locations, ensuring reliability, security, and scalability of systems.<br>• Monitor and report on key performance indicators (KPIs) and service level agreements (SLAs) to ensure operational excellence.<br>• Collaborate on cross-functional IT projects, integrating enterprise tools, collaboration systems, and jobsite technologies.<br>• Drive the adoption of modernized and automated processes to enhance IT operations.<br>• Manage risk and security protocols, including disaster recovery planning and backup systems.<br>• Build and maintain strong vendor relationships, overseeing contracts and budgets for infrastructure-related services.<br>• Ensure compliance with cybersecurity standards in partnership with the Information Security team.<br>• Partner with IT project managers to deliver infrastructure projects on schedule and aligned with business priorities.
<ul><li><strong>Position: AML Compliance Analyst (Contract Role)</strong></li><li><strong>Location: 3700 Wiseman Boulevard, San Antonio, Texas</strong></li><li><strong>TYPE: ONSITE</strong></li><li><strong>Hourly Pay Range: $26 - $28 per hour</strong></li></ul><p> </p><p><strong>Job Description: </strong></p><ul><li>Interpretation of AML Risk standards guidelines policies and procedures. </li><li>Make risk based determination through Quality Analysis whether alerts were properly cleared by Compliance Alerts Analysts. </li><li>Ensure Alert data has been accurately collected and documented including but not limited to: Investigations data Suspicious Activity Reports SARS Currency Transaction Reports CTR Know Your Customer KYC information any relevant account and transaction data and all required information which would assist in an investigation. Strong research analytical and comprehension skills with ability to analyze large amounts of data</li></ul><p> </p><p><strong>Role and Responsibilities </strong></p><ul><li>Collect and analyze data, including alert, transactions, customer demographics and relevant account information to identify potential suspicious activity</li><li>Disposition and fully document the investigation, including supporting data, analysis, and rationale for disposition within the case management system</li><li>Complete the Suspicious Activity Report (SAR) form , if applicable, in accordance with Financial Crimes Enforcement Network (FinCEN) requirements </li><li>Effectively communicate with associates, management and various stakeholders on risks identified, possible typologies and recommend next steps</li><li>Balance inventory queues, deadlines, and priorities to achieve departmental standards and production goals</li><li>Demonstrate teamwork by accepting ad-hoc requests to assist other associates on inventory</li></ul>
We are looking for a highly motivated Help Desk Analyst I to join our team in San Antonio, Texas. In this Contract to permanent role, you will provide exceptional technical support and troubleshooting services to ensure smooth operations for end-users working with various hardware and software systems. This position is ideal for individuals who thrive in a collaborative environment and have a strong commitment to delivering efficient and detail-oriented solutions.<br><br>Responsibilities:<br>• Provide comprehensive support for Windows 10/11 operating systems, ensuring optimal performance and user satisfaction.<br>• Manage and troubleshoot Microsoft 365 applications, including OneDrive, SharePoint Online, Exchange Online, Teams, and core Office applications such as Outlook, Word, Excel, and PowerPoint.<br>• Utilize Azure Active Directory to perform user and group management tasks efficiently.<br>• Diagnose and resolve endpoint security issues using tools such as SentinelOne.<br>• Support remote hardware and software troubleshooting through tools like TeamViewer.<br>• Assist in resolution of printing-related issues for remote and local users.<br>• Collaborate with team members to maintain and improve cybersecurity measures, including data encryption and log auditing.<br>• Use ticketing systems such as ConnectWise Management or Jira to track, manage, and document support requests.<br>• Monitor and manage systems using Remote Monitoring and Management (RMM) software like Ninja or ConnectWise Automate.<br>• Apply basic and advanced cybersecurity concepts to enhance system protection and user data security.
We are looking for an experienced Systems Engineer to join our team in San Antonio, Texas. In this role, you will lead the design, management, and optimization of complex IT systems across cloud, virtualized, and physical environments. Your expertise will be essential in delivering reliable infrastructure solutions and ensuring high-quality service for our clients.<br><br>Responsibilities:<br>• Troubleshoot and resolve advanced technical issues across on-premises, managed cloud, and colocation environments.<br>• Implement and maintain critical infrastructure, including virtualization platforms like VMware and Hyper-V, networking configurations, and storage area networks.<br>• Manage cloud environments, particularly Microsoft Azure and Microsoft 365, including migrations, security measures, and performance optimization.<br>• Oversee client hardware in colocation facilities, ensuring compliance with rack, cable, power, cooling, and security standards.<br>• Lead technical projects such as system upgrades, migrations, and solution deployments, collaborating with clients and internal teams.<br>• Ensure systems meet security and compliance standards by implementing firewalls, VPNs, and multi-factor authentication protocols.<br>• Develop and execute automation strategies using scripting languages like PowerShell to enhance system efficiency.<br>• Provide mentorship to less experienced team members and create detailed technical documentation, including SOPs and network diagrams.<br>• Communicate effectively with clients, presenting technical solutions and offering strategic advice to improve IT infrastructure.
We are looking for a skilled Help Desk Analyst I to join our team in San Antonio, Texas. In this role, you will provide technical support for macOS and iOS devices, ensuring seamless operations for end-users. This is an excellent opportunity for a motivated IT specialist to work in a dynamic environment while honing their expertise in Apple device management.<br><br>Responsibilities:<br>• Provide first-level troubleshooting for hardware, software, and network issues, escalating more complex problems as needed.<br>• Install, configure, and support macOS workstations, iOS devices, and related peripherals.<br>• Manage and deploy software updates, system upgrades, and other IT solutions.<br>• Utilize tools such as Jamf Pro to oversee Apple device management and ensure compliance.<br>• Maintain an accurate inventory of IT assets, including devices, licenses, and peripherals.<br>• Develop and update documentation, such as quick reference guides, FAQs, and training materials.<br>• Assist with onboarding new employees by setting up IT systems and conducting training sessions.<br>• Offer on-site technical support for legal proceedings and company events as required.<br>• Research and recommend improvements in IT tools, keeping up with industry trends and best practices.<br>• Support routine maintenance tasks and contribute to departmental projects as assigned.
We are looking for a Contract Support Analyst to join our team on a long-term contract basis. This role involves managing supplier contracts, certifications, and documentation while ensuring compliance with client and internal requirements. The position is fully remote and offers the opportunity to work closely with vendors and clients to support procurement and contracting processes.<br><br>Responsibilities:<br>• Oversee the administration and management of supplier contracts and related documentation.<br>• Coordinate contract negotiations with vendors to ensure favorable terms.<br>• Interface with vendors and clients to address inquiries and resolve issues.<br>• Utilize tools such as Microsoft Excel and Smartsheet to analyze data and create reports.<br>• Perform detailed analysis using pivot tables and VLOOKUP functions to support decision-making.<br>• Ensure all certifications and documentation are consistent with client and organizational standards.<br>• Collaborate with the delivery team to support contract-related processes.<br>• Maintain effective communication and relationships with suppliers to optimize procurement operations.<br>• Monitor contract performance and compliance to ensure alignment with established terms.<br>• Provide administrative support for contract management tasks as needed.
We are looking for an experienced IT Director to lead the technology operations and strategy for our respected law firm in San Antonio, Texas. This role requires a dynamic leader who can manage complex IT systems while driving innovation and ensuring the highest standards of security and reliability. The ideal candidate will possess both strategic vision and hands-on expertise, enabling them to align technology initiatives with business objectives and oversee daily operations effectively.<br><br>Responsibilities:<br>• Provide strategic leadership for the firm’s IT systems, ensuring alignment with business goals and operational efficiency.<br>• Oversee the design, implementation, and optimization of Microsoft Office 365 across departments.<br>• Manage and maintain Cisco Meraki infrastructure, including switches, firewalls, and wireless configurations.<br>• Implement and monitor cybersecurity tools such as CrowdStrike to safeguard sensitive data.<br>• Develop IT policies, disaster recovery plans, and security protocols that adhere to industry standards.<br>• Collaborate with firm leadership to drive technology initiatives that enhance client service and operational performance.<br>• Supervise IT personnel and vendors, promoting a culture of collaboration and excellence.<br>• Ensure smooth help desk operations, system upgrades, and user training to support firm-wide technology needs.<br>• Handle IT budgets, procurement, and vendor relationships to optimize resources.
<p>Key Responsibilities</p><p>End-User Support & IT Operations:</p><p>● Deliver level 2/3 technical support for Windows, Mac, and Linux systems, both in-person and remotely.</p><p>● Manage endpoint protection, patching, software deployment, and asset lifecycle across the organization.</p><p>● Lead the procurement and inventory management of hardware/software assets.</p><p>● Enforce IT policies related to data security, access control, and compliance standards.</p><p>Infrastructure & Network Administration</p><p>● Ensure high availability and performance of wired and wireless networks across all U.S. sites.</p><p>● Manage and monitor firewalls, routers, switches, VPNs, and failover systems.</p><p>● Support modernization of infrastructure through cloud adoption, automation, and improved scalability.</p><p>Cloud Services & System Administration:</p><p>● Administer Google Workspace and/or Microsoft 365 for identity, collaboration, email, and data storage.</p><p>● Implement and manage IAM/IDP tools such as Azure AD, Okta, JumpCloud, and Google Identity.</p><p>● Own backup, disaster recovery, and business continuity operations using platforms like Spanning or equivalent.</p><p>Enterprise Applications & SaaS Integration:</p><p>● Manage administrative access, integrations, and provisioning for SaaS platforms (Jira, Zendesk,</p><p>NetSuite, Salesforce, Wrike, Zuper, RingCentral, etc.).</p><p>● Configure and enforce RBAC, SAML/SSO, 2FA, and conditional access policies.</p><p>● Provide backend support for communication and productivity tools (Zoom, Adobe Admin Console, RingCentral).</p><p>Automation & Documentation:</p><p>● Create and maintain automation scripts (PowerShell, Bash) for provisioning, reporting, and support tasks.</p><p>● Support and optimize RMM tools to improve IT service efficiency and responsiveness.</p><p>● Maintain comprehensive documentation including SOPs, KBs, system diagrams, and change logs in line with ITSM principles.</p><p>POSITION QUALIFICATIONS</p><p>Required:</p><p>● 5–8 years of hands-on IT support experience, including direct desktop and user support.</p><p>● 3–5 years of experience managing network infrastructure (routers, switches, firewalls, WiFi).</p><p>● Strong system administration experience with Google Workspace and/or Microsoft 365.</p><p>● Proficiency in endpoint protection, MDM solutions (Intune, JAMF, Google MDM), and asset tracking.</p><p>● Experience with IAM/IDP platforms and SSO configurations.</p><p>● Solid scripting skills (PowerShell, Bash) and a strong automation mindset.</p>
We are looking for a skilled Desktop Support Analyst to join our team in New Braunfels, Texas. In this role, you will provide advanced technical support for a variety of systems and devices, ensuring seamless operations and top-tier customer service. This position requires strong troubleshooting abilities, technical expertise, and a commitment to maintaining system security and compliance.<br><br>Responsibilities:<br>• Serve as the second-level escalation point for incidents and service requests unresolved by Level 1 support.<br>• Troubleshoot and resolve technical issues with desktops, laptops, mobile devices, printers, and enterprise applications.<br>• Manage and support Microsoft Office 365 services, including user accounts, Exchange Online, Teams, and SharePoint.<br>• Perform software installations, updates, and patch management to uphold compliance and security standards.<br>• Provide support for Citrix environments, ensuring reliable connections and optimal system performance.<br>• Collaborate with infrastructure and application teams to address and resolve high-impact technical issues.<br>• Develop and maintain technical documentation, including knowledge base articles, to streamline processes and knowledge sharing.<br>• Assist with system rollouts, updates, and IT projects to support organizational objectives.<br>• Follow established guidelines for incident, problem, and change management to ensure consistency and reliability.<br>• Deliver exceptional customer service by maintaining timely communication and follow-up on all assigned tasks.
We are looking for a skilled Accounts Receivable Specialist to join our team in San Antonio, Texas. This Contract to Long-Term position offers an exciting opportunity to manage billing, collections, and account reconciliations while fostering positive client relationships. The role requires on-site presence and demands a highly organized individual who thrives in a fast-paced environment.<br><br>Responsibilities:<br>• Prepare and deliver accurate billing for various company operations, including software sales and miscellaneous items.<br>• Build and maintain strong relationships with clients to ensure timely payments and minimize outstanding invoices.<br>• Monitor and report Accounts Receivable aging to management, highlighting any problematic accounts.<br>• Investigate and resolve client inquiries regarding payments, invoice discrepancies, and account adjustments.<br>• Process lien waivers, write-downs, and other necessary client documentation requests.<br>• Reconcile accounts monthly to ensure accuracy in the General Ledger and compliance with accounting standards.<br>• Provide detailed reporting for bank compliance and project-related billing updates as required.<br>• Manage collections by identifying overdue accounts and collaborating with clients to resolve payment issues.<br>• Ensure all invoicing and collection activities are completed within strict deadlines while maintaining organized records.
Lead cross-functional projects using advanced data modeling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities<br>Create and document routine processes around data (mining, dictionary, etc.)<br>Completes the gathering and cleaning processes for data from various sources, ensuring data quality and integrity<br>Build, develop and maintain data models, reporting systems, data automation systems, dashboards and performance metrics support that support key business decisions<br>Uses statistical methods and techniques to help identify patterns, trends, correclations and anomalies of bank data<br>Examine, interpret and report results of analytical initiatives to stakeholders in leadership, technology, sales, marketing and product teams<br>Lead the strategic design and maintenance of intelligence systems, reporting platforms, and other enhancements required to gather and analyze bank and portfolio data<br>Collaborate with other data engineers and IT professionals to optimize data collection, storage, and retrieval processes<br>Helps identify KPIs and develops metrics to track and measure bank performance<br>Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy, and ensures adherence by the respective department personnel<br>Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations, and ensures adherence by the respective department personnel<br>Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML, and ensures adherence by the respective department personnel<br>Qualifications<br>QUALIFICATIONS<br><br>These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.<br><br>• Bachelor’s degree from an accredited college or university in computer science, statistics, or data management<br>• Minimum of 5 years of experience in an analytical role including querying relational databases and advanced reporting methodologies<br>• Able to articulate complex concepts while tailoring the message to different audiences including senior leadership, technical teams, and member support teams<br>• Strong problem solving and ability to resolve complex issues with minimal direction<br>• Ability to leverage key performance metrics and data to provide insights and make strategic business recommendations<br>• Proficiency with SQL, Python and visual reporting tools (such as MS Power BI or Tableau)<br>• Some Knowledge of financial institution regulations including Reg Z, Reg. B, Truth in Lending, FCRA, FACTA and MLA<br>• Excellent verbal and written communication skills; able to express ideas concisely and logically<br>• Ability to meet deadlines, work in a fast-paced environment, and perform a variety of tasks with numerous interruptions<br>• Advanced knowledge of Microsoft Office Suite<br>• Ability to sit in front of a computer screen for long periods of time, which may cause visual strain<br>• Bilingual in English and Spanish is desired
We are looking for a dedicated Legal Secretary to join our team in Austin, Texas. In this long-term contract role, you will play a vital part in supporting legal professionals by managing essential administrative tasks, ensuring smooth daily operations, and maintaining accurate documentation. This position is ideal for someone with strong organizational skills and a keen eye for detail within a legal environment.<br><br>Responsibilities:<br>• Prepare and manage legal documents, including drafting, formatting, and organizing materials for court filings.<br>• Handle e-filing processes to ensure timely submission of documents to relevant courts.<br>• Maintain and update calendars for attorneys, including scheduling appointments, meetings, and deadlines.<br>• Perform dictation tasks and transcribe legal correspondence or reports accurately.<br>• Oversee document control and management systems to ensure efficient retrieval and storage of files.<br>• Coordinate daily operations to support attorneys and legal staff in their work.<br>• Utilize iManage to organize and maintain digital document repositories.<br>• Monitor and track deadlines to ensure compliance with legal requirements.<br>• Liaise with court officials and other parties regarding filings and case updates.<br>• Assist in maintaining an organized and efficient work environment for all legal team members.
