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1 result for Help Desk Support Manager in Salt Lake City, UT
- Lindon, Indiana
- remote
- Temporary / Contract
- 19 - 24 USD / Hourly
- <p>We are looking for a Technical Support Representative to join our team on a contract basis. In this role, you will assist users with setting up multi-factor authentication (MFA), resolve routine technical issues in a Windows environment, and provide clear support for business software setup and usage. This opportunity is well suited for someone with strong written and verbal communication skills and a customer-focused approach to service desk support.</p><p><br></p><p>Responsibilities:</p><p>• Assist platform users with questions and issues related to multi-factor authentication deployment and account access</p><p>• Respond to service desk requests, document issues accurately, and provide updates through ticketing systems</p><p>• Communicate technical instructions in a clear, detail-focused manner through written and digital channels</p><p>• Escalate unresolved issues when necessary while ensuring proper follow-up and resolution tracking</p>
- 2026-09-25T00:00:00Z