<p>We are looking for an experienced Project Manager to support ongoing product enhancement efforts and help bring additional business groups onto a custom software platform in Cleveland, OH. This long-term contract position is ideal for someone who thrives in Agile environments and can translate business needs into clear, actionable work for delivery teams. The role requires strong collaboration, thoughtful documentation, and a hands-on approach to product planning, stakeholder engagement, and quality validation.</p><p><br></p><p>Responsibilities:</p><p>• Partner with business stakeholders and delivery teams to define product priorities and shape feature development for a custom software environment.</p><p>• Utilize AI for business and day-to-day efficiencies</p><p>• Conduct discovery sessions and user interviews to gather business needs, clarify objectives, and convert findings into well-organized requirements.</p><p>• Support the data and finance teams coordinating requirements, clarifying workflows, and helping teams adopt product capabilities effectively.</p><p>• Work closely with technical teams across cloud, CRM, ERP, and related platforms to ensure solutions meet functional expectations.</p><p>• Perform manual validation of completed features, identify gaps or defects, and collaborate with teams to resolve issues before release.</p><p>• Contribute to change-related planning, budget-aware decision making, and product improvement activities such as testing feature outcomes and user adoption trends.</p>