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6 results for Customer Service Manager in Salinas, CA

Medical Customer Service Rep

Santa Cruz, CA
onsite
Temporary / Contract
25 - 25 USD / Hourly
We are looking for a Medical Customer Service Rep to support patient-facing administrative operations for a Contract position in California. This role is ideal for someone who enjoys helping patients, managing high call volumes, and maintaining accuracy in a fast-paced healthcare environment. The person in this position will serve as a key point of contact for scheduling, general inquiries, and office coordination while delivering attentive service at every interaction. Responsibilities: • Respond to incoming patient calls and assist with appointment scheduling, registration updates, and routine service requests. • Provide courteous support to patients by answering questions related to office processes, billing inquiries, and general healthcare administrative matters. • Enter and update patient information accurately in electronic practice management and other office systems. • Coordinate front-end administrative tasks to help maintain efficient daily operations within a medical office setting. • Communicate clearly with patients, clinical staff, and internal teams to ensure timely follow-up and issue resolution. • Use medical terminology appropriately when documenting information and assisting with patient communications. • Manage multiple priorities in a high-volume service environment while maintaining a detail-oriented approach and attention to detail. • Operate standard office tools and computer applications to complete administrative and customer service activities efficiently.
2026-05-06T00:00:00Z

Medical Customer Service Rep

Santa Cruz, CA
onsite
Temporary / Contract
25 - 25 USD / Hourly
We are looking for a Medical Customer Service Rep to support patient-facing administrative operations for a healthcare team in Santa Cruz, California. This is a Contract position suited for someone who is comfortable handling a high volume of calls, assisting patients with scheduling and billing-related questions, and providing courteous service in a fast-paced medical office environment. The ideal candidate brings strong communication skills, working knowledge of medical terminology, and confidence using computerized office and practice management systems. Responsibilities: • Respond to incoming patient calls and address questions related to appointments, general services, and routine account or billing concerns. • Coordinate scheduling activities by arranging, updating, and confirming patient visits while maintaining accurate calendar availability. • Welcome and assist patients professionally, ensuring each interaction reflects a high standard of service and empathy. • Enter, review, and update patient information in electronic systems with close attention to accuracy and confidentiality. • Support front-office and administrative workflows by preparing documentation, routing messages, and handling follow-up tasks promptly. • Use medical office software and standard business equipment to complete daily clerical and customer service duties efficiently. • Communicate clearly with clinical and administrative staff to help resolve patient issues and keep office operations running smoothly.
2026-05-06T00:00:00Z

Medical Customer Service Rep

Santa Cruz, CA
onsite
Temporary / Contract
25 - 25 USD / Hourly
We are looking for a dependable Medical Customer Service Rep to support patient-facing administrative operations for a Contract assignment in Santa Cruz, California. This position is ideal for someone who enjoys helping patients, managing high call volumes, and keeping front-end office workflows organized in a healthcare setting. The role requires strong communication, attention to detail, and confidence working with medical office systems and standard administrative tools. Responsibilities: • Respond to incoming patient calls and inquiries professionally, providing clear information related to appointments, services, and general office support. • Assist with scheduling, registration, and front-desk coordination to help maintain efficient daily clinic operations. • Communicate with patients regarding billing questions, basic account information, and routine administrative matters within established guidelines. • Enter, update, and review patient information in electronic practice management and related office systems with a high degree of accuracy. • Support office workflow by handling a steady volume of customer service requests while maintaining a courteous and service-oriented approach. • Use medical terminology appropriately when speaking with patients, staff, and providers to ensure accurate communication. • Operate standard office equipment and complete clerical tasks such as documentation, message routing, and record support. • Contribute to a positive patient experience by resolving routine concerns promptly and escalating more complex issues when needed.
2026-05-06T00:00:00Z

Medical Customer Service Rep

Santa Cruz, CA
onsite
Temporary / Contract
25 - 25 USD / Hourly
We are looking for a Medical Customer Service Rep to support patient-facing administrative operations in Santa Cruz, California. This is a Contract position suited for someone who communicates clearly, handles a high volume of inquiries with accuracy, and is comfortable working in a fast-paced healthcare environment. The ideal candidate will help patients navigate appointments, billing questions, and general office processes while maintaining a positive service experience. Responsibilities: • Respond to incoming patient calls and questions promptly, providing clear and courteous support on office services, scheduling, and general requests. • Assist with appointment coordination, registration updates, and routine administrative tasks to keep daily front-end operations running smoothly. • Address patient billing inquiries by explaining charges, payment-related information, and next steps within established guidelines. • Enter and update patient information accurately in electronic systems while maintaining confidentiality and data integrity. • Support office workflow by using practice management tools and standard office equipment to complete documentation and service tasks efficiently. • Communicate with patients and internal team members in a detail-oriented manner to resolve issues and improve the overall service experience. • Manage multiple requests in a high-volume setting while staying organized, attentive to detail, and responsive to patient needs.
2026-05-06T00:00:00Z

Medical Customer Service Rep

Santa Cruz, CA
onsite
Temporary / Contract
25 - 25 USD / Hourly
We are looking for a Medical Customer Service Rep to support patient-facing administrative operations for a healthcare team in Santa Cruz, California. This is a Contract position suited for someone who communicates clearly, stays organized in a fast-paced setting, and delivers attentive service over the phone and in the office. The ideal candidate brings prior experience in medical support or high-volume customer service and is comfortable working with scheduling, billing questions, and healthcare-related systems. Responsibilities: • Respond to incoming patient calls and inquiries with professionalism, providing timely assistance and clear next steps. • Coordinate appointment scheduling, updates, and general front-office support to help maintain efficient daily operations. • Assist patients with routine billing-related questions and direct more complex concerns to the appropriate department. • Enter and update patient information accurately in electronic systems while maintaining confidentiality and data integrity. • Communicate with patients, staff, and providers to support smooth administrative workflows across the office. • Use medical terminology appropriately when discussing services, appointments, and general healthcare information. • Manage multiple service requests in a high-volume environment while maintaining accuracy and a positive customer experience.
2026-05-06T00:00:00Z

Medical Customer Service Rep

Santa Cruz, CA
onsite
Temporary / Contract
25 - 25 USD / Hourly
We are looking for a Medical Customer Service Rep to support patient-facing administrative operations in Santa Cruz, California. This is a Contract position suited for someone who brings strong communication skills, comfort with high-volume calls, and a service-oriented approach in a healthcare environment. The ideal candidate will help patients navigate scheduling, billing, and general office inquiries while maintaining accuracy, professionalism, and a positive experience. Responsibilities: • Respond to incoming patient calls and address questions related to appointments, office services, and general healthcare administrative support. • Assist patients with scheduling, rescheduling, and confirming visits while ensuring information is entered correctly in office systems. • Provide courteous support for billing-related inquiries and help route or resolve issues in a timely manner. • Maintain accurate patient and visit information using electronic practice management and other computer-based systems. • Communicate clearly with patients, clinical staff, and internal teams to support smooth front-end office operations. • Handle a high volume of interactions efficiently while preserving service quality, confidentiality, and attention to detail. • Use medical terminology appropriately when documenting information and discussing common outpatient office matters. • Support routine administrative tasks associated with a medical office, including use of standard office equipment and software applications.
2026-05-06T00:00:00Z