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14 results for Customer Service Specialist in Sacramento, CA

Customer Service Representative
  • Sacramento, CA
  • onsite
  • Temporary
  • 23.75 - 25.00 USD / Hourly
  • We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Sacramento, California. This is a long-term contract position that requires working on-site five days a week. The ideal candidate will play a vital role in addressing customer inquiries and ensuring exceptional service while collaborating with multiple departments.<br><br>Responsibilities:<br>• Actively listen to customer concerns and ask insightful questions to provide effective solutions.<br>• Direct or escalate calls to the appropriate team members while maintaining close coordination with other departments to resolve issues.<br>• Continuously expand knowledge of company procedures and transactions to enhance customer service capabilities.<br>• Report workflow or service-related issues to customer care leadership to mitigate potential impacts on operations.<br>• Perform tasks in compliance with company standards, training guidelines, supervisory instructions, and applicable regulations.
  • 2025-10-21T17:29:07Z
Patient Billing & Resolution Specialist
  • Sacramento, CA
  • remote
  • Temporary
  • 24.00 - 24.00 USD / Hourly
  • <p>We are seeking a <strong>Patient Billing & Resolution Specialist</strong> for a temporary position dedicated to resolving hospital and professional billing issues with a high level of customer care. The <strong>Patient Billing & Resolution Specialist</strong> will be responsible for ensuring billing accuracy, managing patient accounts, and delivering excellent service in a fast-paced environment. If you are an experienced <strong>Patient Billing & Resolution Specialist</strong> with a background in collections and healthcare billing, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><ul><li>Respond to HB (Hospital Billing) and PB (Professional Billing) inquiries, including insurance benefits, billing/payment issues, and authorizations.</li><li>Perform timely and efficient self-pay collections via phone and offer payment arrangement options.</li><li>Request and process adjustments, contractual write-offs, bad debt transfers, and presumptive charity determinations.</li><li>Document steps taken on each account accurately and consistently.</li><li>Ensure productivity standards are met by managing daily assigned accounts.</li><li>Follow established policies, procedures, and applicable regulations (federal, state, and local).</li><li>Maintain strong knowledge of billing practices, including third-party payer procedures and requirements.</li><li>Handle technical issues and system navigation with minimal supervision.</li><li>Other duties as assigned.</li></ul>
  • 2025-09-29T23:14:18Z
Accounts Receivable Specialist
  • West Sacramento, CA
  • onsite
  • Permanent
  • 25.00 - 28.00 USD / Hourly
  • <p>Lisa Cole with Robert Half is looking for a detail-oriented and proactive Accounts Receivable and Inventory Specialist a great company near the West Sacramento area. This role is ideal for someone with a strong background in AR, excellent communication skills, and a passion for working in a fast-paced environment. If you are interested in this position, please call Lisa Cole at 916-649-0832</p><p><br></p><p>Responsibilities:</p><ul><li>Process and post incoming payments accurately and efficiently</li><li>Monitor customer accounts for delayed payments and follow up as needed</li><li>Reconcile AR transactions and resolve discrepancies</li><li>Generate and distribute invoices and account statements</li><li>Collaborate with internal teams to resolve billing issues</li><li>Maintain accurate records and documentation</li><li>Provide excellent customer service to clients regarding billing inquiries</li></ul><p><br></p>
  • 2025-10-10T13:44:03Z
Sales Support
  • Sacramento, CA
  • onsite
  • Contract / Temporary to Hire
  • 35.63 - 41.25 USD / Hourly
  • We are looking for a detail-oriented Sales Support specialist to join our team in Sacramento, California. In this Contract position, you will play a key role in assisting sales operations, ensuring smooth order processes, and delivering exceptional post-sale customer support. This is an excellent opportunity for someone passionate about sales and customer service to contribute to a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Provide comprehensive post-sales support to ensure client satisfaction and resolve any issues efficiently.<br>• Assist with inbound and outbound sales activities, including responding to inquiries and proactively reaching out to potential customers.<br>• Manage order entry processes, ensuring accuracy and timely submission.<br>• Collaborate with the sales team to streamline operations and enhance customer experiences.<br>• Maintain detailed records of sales activities and customer interactions in the company’s database.<br>• Support inside sales efforts by preparing quotes, proposals, and other sales documentation.<br>• Communicate effectively with internal teams to address customer needs and align sales strategies.<br>• Monitor and track orders to ensure successful delivery and address any concerns promptly.<br>• Stay updated on product offerings and services to provide accurate information to customers.<br>• Contribute to process improvements that enhance efficiency in sales and support operations.
  • 2025-10-21T20:34:28Z
Payroll Specialist
  • French Camp, CA
  • onsite
  • Temporary
  • 28.50 - 33.00 USD / Hourly
  • We are looking for an experienced Payroll Specialist to join our team in French Camp, California. In this role, you will manage and process payroll operations with precision and efficiency while ensuring compliance with applicable regulations and organizational policies. This is a long-term contract position offering an excellent opportunity to contribute to a dynamic healthcare environment.<br><br>Responsibilities:<br>• Review and verify payroll documents, including time cards, leave requests, and overtime forms, ensuring accuracy and adherence to policies.<br>• Calculate and update employee time and leave accruals in payroll systems and certifications.<br>• Prepare and reconcile payroll records, certifications, and cost accounting data.<br>• Research and resolve complex payroll or personnel-related inquiries, providing detailed explanations to managers and staff.<br>• Interpret and apply laws, regulations, and organizational policies to ensure compliance in payroll operations.<br>• Maintain accurate and organized payroll and personnel records using both manual and computerized systems.<br>• Compile and analyze statistical and financial data to support payroll and administrative functions.<br>• Prepare detailed reports and documentation, ensuring data accuracy and adherence to established standards.<br>• Develop and manage spreadsheets and databases for payroll and budgetary purposes.<br>• Deliver exceptional customer service by addressing payroll-related concerns in a thorough and helpful manner.
  • 2025-10-20T20:33:20Z
Document Management Specialist
  • Sacramento, CA
  • onsite
  • Temporary
  • 22.80 - 25.00 USD / Hourly
  • We are looking for a meticulous and detail-oriented Document Management Specialist to join our team in Sacramento, California. In this long-term contract position, you will play a vital role in ensuring the accuracy and proper handling of incoming documents, supporting the smooth operation of claims management processes. This is an excellent opportunity for individuals with a keen eye for detail and a commitment to maintaining high-quality standards.<br><br>Responsibilities:<br>• Evaluate scanned images of incoming mail to ensure they meet quality standards and are properly labeled.<br>• Assign titles and labels to documents according to established organizational guidelines.<br>• Investigate documents missing claim numbers and forward new claims to the appropriate team for processing.<br>• Redirect documents with incomplete or unidentifiable information to the customer care team or other relevant departments for further evaluation.<br>• Conduct quality assurance checks on scanned images, verifying claim numbers and rejecting or returning documents that do not meet company requirements.<br>• Notify senders of invalid documents and provide guidance on corrective actions.<br>• Match scanned images to the correct claim numbers by thoroughly reviewing details within the claims management software.<br>• Input document details, including date of service and type, into the claims management system.<br>• Handle special projects and assignments as directed to improve document management processes.
  • 2025-10-21T20:28:59Z
Sales Representative
  • Sacramento, CA
  • remote
  • Temporary
  • 30.00 - 40.00 USD / Hourly
  • <p>Job Summary</p><p>The Tax Sales Representative will focus on identifying and securing new clients, promoting tax preparation and resolution services, and achieving sales targets. This role requires a proactive individual with strong knowledge of tax laws, tax resolution processes, and excellent sales skills to deliver tailored solutions to clients.</p><p>Key Responsibilities</p><ul><li>Identify and pursue new business opportunities through prospecting, cold calling, networking, and referrals in the tax and financial services sector.</li><li>Build and maintain strong relationships with clients, understanding their tax-related needs and offering customized solutions for tax preparation and resolution.</li><li>Present and explain tax services, including tax resolution (e.g., offers in compromise, installment agreements, penalty abatement), to prospective clients.</li><li>Negotiate pricing, service agreements, and terms to close deals while ensuring client satisfaction and compliance with tax regulations.</li><li>Meet or exceed monthly and quarterly sales quotas and performance metrics.</li><li>Collaborate with the tax advisory team to ensure seamless delivery of services and client satisfaction.</li><li>Maintain accurate records of sales activities, client interactions, and pipeline status in the CRM system.</li><li>Stay informed on changes in tax laws, IRS regulations, and industry trends to provide accurate and relevant solutions.</li><li>Provide ongoing support to clients, addressing tax-related concerns and facilitating resolutions with the IRS or state tax authorities.</li></ul><p><br></p>
  • 2025-10-21T23:38:45Z
Sales Representative
  • Sacramento, CA
  • onsite
  • Temporary
  • 35.00 - 43.00 USD / Hourly
  • <p>Job Summary</p><p>The Sales Representative will be responsible for identifying new business opportunities, building and maintaining client relationships, and achieving sales targets. This role requires a proactive, results-driven individual with excellent communication skills and a passion for delivering value to customers.</p><p>Key Responsibilities</p><ul><li>Identify and pursue new sales opportunities through prospecting, cold calling, networking, and referrals.</li><li>Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions.</li><li>Present and demonstrate [products/services] to prospective customers, highlighting key benefits and features.</li><li>Negotiate contracts, pricing, and terms to close deals while ensuring customer satisfaction.</li><li>Meet or exceed monthly and quarterly sales quotas and KPIs.</li><li>Collaborate with the marketing team to develop strategies for lead generation and brand promotion.</li><li>Maintain accurate records of sales activities, customer interactions, and pipeline status in the CRM system.</li><li>Stay updated on industry trends, market conditions, and competitor activities to identify opportunities for growth.</li><li>Provide exceptional post-sale support to ensure customer retention and satisfaction.</li></ul><p><br></p>
  • 2025-10-21T23:09:00Z
Credit Specialist
  • Concord, CA
  • onsite
  • Contract / Temporary to Hire
  • 35.00 - 45.00 USD / Hourly
  • <p>We are looking for a detail-oriented Credit Specialist to join our client in Concord, California. In this Contract-to-Permanent position, you will oversee essential credit and collections activities, ensuring compliance with company policies and maintaining strong relationships with both internal teams and external partners. This role will provide the opportunity to work closely with branch managers, manage receivables, and maintain customer portfolios.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Monitor and track all accounts receivable to ensure timely payments.</p><p>• Evaluate and approve new customer accounts in collaboration with branch managers.</p><p>• Address and resolve issues with delinquent accounts across multiple branch locations.</p><p>• Maintain accurate and up-to-date customer portfolio information.</p><p>• Process customer refunds in compliance with company policies.</p><p>• Write off bad debts and service charges with approval from management.</p><p>• Send regular account statements to customers as part of the collection process.</p><p>• Prepare and file preliens when necessary to secure payments.</p><p>• Review and analyze aging reports to identify and address outstanding balances.</p><p><br></p><p><br></p>
  • 2025-10-15T16:24:01Z
Accounting Specialist
  • Vacaville, CA
  • onsite
  • Contract / Temporary to Hire
  • 30.00 - 35.00 USD / Hourly
  • <p>We are seeking a highly skilled and detail-oriented <strong>Accounting Specialist</strong> to join our growing team. This role is vital to our organization, managing critical Payroll, Accounts Receivable (AR), and Accounts Payable (AP) functions across a dynamic field team. Candidates with experience in <strong>union payroll</strong>, <strong>client billing</strong> and <strong>construction-related accounting</strong> will be strongly preferred.</p><p>The ideal candidate excels in multi-tasking, thrives on attention to detail, and has a solid understanding of progress billing, job costing, and compliance. If you’re looking for a collaborative environment where you can make an immediate impact, we’d love for you to apply!</p><p><strong>Key Responsibilities:</strong></p><p> </p><p><strong>Payroll (Union Payroll Experience Preferred):</strong></p><ul><li>Process payroll accurately and efficiently for a 25-person field workforce, ensuring compliance with union policies and agreements.</li><li>Manage payroll reporting, deductions, and tax filings while adhering to all federal, state, and local labor regulations.</li><li>Respond to payroll inquiries from employees, resolving issues promptly and professionally.</li></ul><p><strong>Accounts Receivable (AR):</strong></p><ul><li>Handle client billing processes with expertise in accounting software.</li><li>Generate and manage various types of billing, including <strong>progress billing</strong>, <strong>lump sum</strong>, and <strong>time and materials billing</strong>.</li><li>Complete <strong>702/703 billing forms</strong> with precision, typically processing 5-10 forms per day.</li><li>Monitor and follow up on outstanding invoices while maintaining positive client relationships.</li></ul><p><strong>Accounts Payable (AP):</strong></p><ul><li>Analyze and process incoming invoices with accuracy and efficiency, typically processing 10-15 invoices per day.</li><li>Reconcile vendor statements and resolve billing discrepancies promptly.</li><li>Ensure timely and accurate payments, maintaining compliance with company policy and legal regulations.</li></ul>
  • 2025-09-30T20:43:58Z
Sr. Tax Accountant
  • Walnut Creek, CA
  • onsite
  • Temporary
  • 65.00 - 75.00 USD / Hourly
  • <p>Our CPA client in Walnut Creek is seeking an interim Sr. Tax Analyst for the 2025 tax season. This role will involve preparing and reviewing tax returns for a diverse client base, including high-net-worth individuals, corporations, and fiduciaries. The position will run from mid-February through mid-April and requires a strong understanding of pre-2018 tax regulations, with familiarity in tax changes post-2018 considered a plus. Ideally you will work onsite in Walnut Creek, but the client is open to a hybrid work schedule, with the caveat that the work is paper-based. Pay is expected to be $65-$75/hr. DOE</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review tax returns for high-net-worth individuals, corporations, partnerships, and fiduciaries</p><p>• Collaborate closely with two CPAs to ensure accurate and timely completion of tax filings</p><p>• Analyze and handle tax-free exchanges, real estate transactions, and depreciation recaps</p><p>• Apply in-depth knowledge of pre-2018 tax regulations to support compliance and planning efforts</p><p>• Utilize familiarity with 2018 tax changes and Section 199A provisions to optimize tax strategies</p><p>• Conduct thorough evaluations of trust and estate tax filings, ensuring meticulous attention to detail</p><p>• Provide expert tax preparation services across various client profiles, maintaining high standards of accuracy</p><p>• Stay updated on evolving tax laws and regulations to deliver informed guidance</p><p>• Support clients with complex tax issues, offering tailored solutions to meet their needs</p>
  • 2025-10-10T22:14:09Z
Commercial Collections Specialist
  • Concord, CA
  • onsite
  • Contract / Temporary to Hire
  • 26.00 - 30.00 USD / Hourly
  • <p>We are looking for a Consumer & Commercial Collections Specialist to join our team in Concord, California. This is a Contract to permanent position with the opportunity to grow and develop your skills in a dynamic and detail-oriented environment. The ideal candidate will bring strong interpersonal communication skills and a proactive approach to managing consumer and commercial accounts. Key to success: Ability to multitask in a high vol. environment with many variables during the day and insure follow up and documentation </p><p><br></p><p>Responsibilities:</p><p>• Manage assigned consumer and commercial accounts using a computer program to track and monitor collections activities.</p><p>• Communicate effectively with clients through clear and concise oral and written business correspondence.</p><p>• Ensure timely follow-up on accounts, demonstrating reliability and accountability in daily tasks.</p><p>• Maintain a positive and focused demeanor while interacting with clients and team members.</p><p>• Utilize Excel for basic spreadsheet tasks, including sorting and formatting data.</p><p>• Work independently as a self-starter, adhering to scheduled work hours and maintaining consistent productivity.</p><p>• Collaborate with the team to ensure collections goals are met and exceeded.</p><p>• Adhere to company policies and procedures, including dress code and business casual attire.</p><p>• Participate in in-person interviews and training sessions to align with company standards.</p>
  • 2025-10-17T23:48:46Z
Attorney/Lawyer
  • Walnut Creek, CA
  • onsite
  • Permanent
  • 250000.00 - 380000.00 USD / Yearly
  • <p>Top real estate law firm is seeking a skilled land use attorney to join their team. This role offers the opportunity to work on challenging projects in a collaborative environment, representing a broad range of reputable clients. If you have proven expertise in land use law and a passion for delivering exceptional legal services, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Advise clients on land use matters, including project entitlements and administrative proceedings.</p><p>• Represent clients in hearings and negotiations related to zoning, permitting, and land development.</p><p>• Conduct thorough legal research and analysis to provide strategic recommendations.</p><p>• Collaborate with a team of experienced attorneys to deliver comprehensive solutions.</p><p>• Draft and review legal documents, including contracts, agreements, and regulatory filings.</p><p>• Stay updated on changes in land use and real estate laws to ensure compliance.</p><p>• Build and maintain strong client relationships by providing clear communication and expert guidance.</p><p>• Support team growth through mentoring and knowledge sharing within the group.</p><p>• Participate in firm-wide initiatives to promote diversity and inclusion.</p><p>• Manage multiple cases efficiently while meeting deadlines and client expectations.</p>
  • 2025-09-29T19:33:47Z
Controller
  • Stockton, CA
  • onsite
  • Permanent
  • 100000.00 - 150000.00 USD / Yearly
  • <p>Jackie Meza with Robert Half is looking for a Controller. The Controller will be responsible for managing and performing various accounting functions for multiple client accounts, ensuring accuracy and compliance with accounting principles and regulations. This role is essential in maintaining accurate financial records, analyzing financial data, and guiding junior accounting staff. Contact Jackie Meza at 209.227.6563 for consideration on this role. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Oversee and manage accounting functions for multiple client accounts to ensure accuracy and compliance with accounting principles and regulations.</p><p>• Record and reconcile financial transactions, including bank accounts, accounts payable, accounts receivable, and general ledger entries.</p><p>• Execute month-end and year-end closing procedures, producing accurate financial statements and reports.</p><p>• Collaborate with clients to gather necessary financial information and provide expert guidance on accounting practices and financial best practices.</p><p>• Manage payroll processing, tax filings, and compliance to ensure timely and accurate execution.</p><p>• Analyze financial data, identifying trends, discrepancies, and opportunities for improvement, and present findings to management and clients.</p><p>• Assist in budgeting, forecasting, and financial planning processes to support clients' strategic decision-making.</p><p>• Stay abreast with accounting and industry regulations, and software to enhance efficiency and effectiveness.</p><p>• Mentor and guide junior accounting staff, providing training and support to foster professional growth.</p><p>• Utilize GAAP Accounting knowledge and QuickBooks software to manage and analyze financial data effectively.</p>
  • 2025-10-10T13:44:03Z