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5 results for Customer Service Specialist in Sacramento, CA

Customer Service Representative

Sacramento, CA
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Sacramento, California. This is a long-term contract position requiring in-office work five days a week. The ideal candidate will bring strong communication skills and a proactive approach to resolving customer inquiries and concerns. Responsibilities: • Respond to customer inquiries by actively listening and asking clarifying questions to ensure a thorough understanding of their needs. • Direct or escalate calls to the appropriate team members while collaborating with other departments to resolve customer issues. • Continuously expand knowledge of company services and processes to enhance customer support capabilities. • Report potential workflow disruptions or service issues to Customer Care leadership promptly to ensure timely resolutions. • Adhere to company policies, training guidelines, and legal requirements while delivering exceptional customer service.
2026-04-22T00:00:00Z

Customer Success Specialist

Sacramento, CA
onsite
Temporary / Contract
20 - 23 USD / Hourly
Job SummaryWe are seeking a motivated Customer Service Specialist to handle incoming customer inquiries via phone. This is a temporary contract position starting in early April and running through November, ideal for individuals with strong communication skills and proficiency in Microsoft Excel. You'll be part of a collaborative team focused on resolving issues efficiently and maintaining accurate records.Key Responsibilities<ul><li>Manage a high volume of incoming calls from customers, providing timely and professional assistance.</li><li>Listen actively to customer needs, troubleshoot problems, and offer solutions or escalate as needed.</li><li>Use Microsoft Excel to log call details, track customer interactions, and generate basic reports.</li><li>Maintain accurate documentation of customer inquiries and resolutions in our systems.</li><li>Collaborate with team members to ensure consistent service quality.</li><li>Adhere to company policies and procedures for data privacy and customer handling.</li></ul>
2026-04-06T00:00:00Z

Member Services Representative

Sacramento, CA
onsite
Temporary / Contract
26 - 28 USD / Hourly
We are looking for a dedicated Member Services Representative to join our team in Sacramento, California. In this long-term contract role, you will be responsible for delivering exceptional service to members, ensuring their inquiries and concerns are handled efficiently and professionally. If you thrive in a fast-paced environment and enjoy connecting with people, this position offers an excellent opportunity to showcase your customer service skills. Responsibilities: • Respond to inbound calls from members and provide clear and accurate information regarding their inquiries. • Address member concerns with professionalism and empathy, ensuring a positive experience. • Manage patient intake processes efficiently while maintaining attention to detail. • Utilize computer systems, including Salesforce, to document interactions and track member information. • Handle both inbound and outbound calls to resolve issues and assist members effectively. • Demonstrate proficiency in navigating a fast-paced call center environment. • Collaborate with team members to meet service-level agreements and organizational goals. • Provide support to veterans and ensure their specific needs are met with care. • Maintain compliance with all company policies and procedures during member interactions. • Continuously improve processes to enhance the overall member experience.
2026-04-15T00:00:00Z

Medical Customer Service Rep - Elk Grove

Carmichael, CA
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are looking for a dedicated Medical Customer Service Representative to join our team on a contract basis in Carmichael, California. In this role, you will provide essential support to patients and medical staff by ensuring smooth communication and high-quality service delivery. This is a permanent position offering valuable experience in a fast-paced outpatient setting. Responsibilities: • Respond promptly to patient inquiries, providing accurate information and exceptional service. • Assist with scheduling appointments and managing patient calendars efficiently. • Verify medical insurance details and update patient records accordingly. • Handle inbound calls related to billing, scheduling, and general patient concerns. • Maintain and organize medical charts, ensuring data accuracy and confidentiality. • Perform reminder calls for upcoming appointments to enhance patient compliance. • Utilize electronic practice management systems to streamline office operations. • Collaborate with medical staff to optimize clinic workflows and patient experience. • Ensure compliance with all relevant medical office policies and procedures. • Operate standard office equipment and software to support daily administrative tasks.
2026-04-17T00:00:00Z

Purchasing Specialist

Stockton, CA
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a highly organized Purchasing Specialist to support procurement operations and keep materials flowing efficiently across the business in Stockton, California. This contract opportunity with permanent potential is ideal for someone who can balance supplier coordination, inventory awareness, and cost-conscious purchasing decisions in a fast-paced environment. The person in this role will help strengthen vendor relationships, improve material availability, and contribute to practical enhancements in purchasing processes. Responsibilities: • Track material consumption trends, review daily replenishment needs, and verify stock accuracy when inventory questions arise. • Source raw materials, components, and operational supplies to maintain uninterrupted production and business support. • Build productive relationships with suppliers while negotiating pricing, delivery expectations, and quality standards. • Partner with inventory planning, sales, and operations teams to maintain appropriate packaging and material levels. • Investigate purchasing obstacles and work cross-functionally to resolve supply issues in an efficient manner. • Review slow-moving and aging inventory to identify opportunities for better ordering strategies and potential cost savings. • Stay current on market developments, supplier capabilities, and emerging purchasing practices that may benefit the organization. • Prepare and manage purchase orders while ensuring timely follow-up on open orders and vendor commitments.
2026-04-24T00:00:00Z