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14 results for Customer Experience Marketing Manager in Riverside, CA

Marketing Manager

Brea, CA
onsite
Permanent / Full Time
87000 - 115000 USD / Yearly
We are looking for an experienced Marketing Manager for an entertainment client of ours to oversee the execution of diverse marketing projects and campaigns in a fast-paced environment. This role requires a highly organized individual who can manage multiple initiatives, coordinate cross-functional teams, and ensure timely delivery of high-quality results. You will play a key role in driving marketing strategies, optimizing workflows, and analyzing project performance to contribute to overall organizational success. Responsibilities:• Manage and lead multiple marketing projects simultaneously, ensuring all initiatives are completed on time and within budget.• Develop comprehensive project plans detailing tasks, schedules, and resource allocations.• Work closely with cross-functional teams to define project objectives, requirements, and deliverables.• Monitor progress and proactively address risks and challenges to keep projects on track.• Oversee the execution of marketing campaigns, ensuring they align with strategic goals and objectives.• Analyze and evaluate project performance, providing actionable insights for improvement.• Communicate regularly with stakeholders and senior management to report on project status and outcomes.• Implement strategies to optimize workflows and enhance team collaboration.• Stay updated on marketing trends and tools to enhance campaign effectiveness and efficiency.
2026-04-03T00:00:00Z

Marketing Manager

Pomona, CA
onsite
Permanent / Full Time
80000 - 90000 USD / Yearly
We are looking for an experienced Marketing Manager to lead strategic marketing initiatives in Pomona, California. This role involves overseeing brand development, advertising, market research, and community-based programs to drive growth and engagement. The ideal candidate will have a strong background in marketing leadership and the ability to manage multiple projects effectively. Responsibilities: • Develop and manage the comprehensive marketing budget to align with organizational goals and financial objectives. • Plan and execute advertising campaigns, social media promotions, and marketing programs to increase attendance and awareness of events and services. • Design and implement diversity-focused marketing strategies to build relationships with community organizations and reflect market demographics. • Provide marketing support and resources to various business units and partners to achieve revenue and attendance targets. • Oversee the work of external agencies to ensure brand integrity and the development of strategic marketing initiatives. • Maintain and enhance the brand image, identity, and positioning for the organization and its events to ensure competitive advantage. • Conduct and analyze qualitative and quantitative research to guide marketing strategies and improve decision-making processes. • Create and manage cross-promotional programs to maximize engagement with the existing customer base. • Oversee the design, maintenance, and promotion of organizational websites and digital marketing efforts. • Perform additional duties as needed to support the marketing and sales functions.
2026-04-22T00:00:00Z

Digital Marketing Manager

Brea, CA
onsite
Permanent / Full Time
87000 - 115000 USD / Yearly
We are looking for a skilled Digital Marketing Manager to oversee and execute innovative strategies that drive engagement, growth, and results across digital platforms. Based in Cerritos, California (in office T, W, R), this role requires a self-motivated, detail-oriented individual with a strong background in digital marketing, project management, and data analysis. The ideal candidate will excel in managing multiple projects simultaneously while collaborating effectively with cross-functional teams to achieve business objectives. Responsibilities:• Develop and implement comprehensive digital marketing strategies tailored to mobile app promotion and user engagement.• Manage and optimize paid social campaigns, Google Ads, and email marketing efforts to maximize ROI.• Oversee UX/UI design initiatives for mobile applications, ensuring a seamless user experience and interface.• Collaborate with internal teams to define project goals, timelines, and deliverables.• Analyze marketing performance data using tools like Google Analytics to identify trends and opportunities for improvement.• Monitor app store performance metrics and implement strategies to enhance visibility and downloads.• Address project challenges and bottlenecks promptly to maintain smooth workflows.• Provide regular updates and reports to stakeholders on campaign performance and project progress.• Stay up-to-date with industry trends and emerging digital marketing technologies.• Support additional marketing initiatives as needed to align with broader team objectives.
2026-04-22T00:00:00Z

Digital Marketing Manager

Irvine, CA
onsite
Temporary / Contract
39.5865 - 45.837 USD / Hourly
We are looking for a Digital Marketing Manager to join a healthcare education organization in Irvine, California on a Contract basis. In this role, you will lead digital campaign execution from planning through analysis, helping shape audience engagement across key enrollment and promotional initiatives. This opportunity is ideal for a data-driven marketing specialist who thrives in cross-functional environments and uses insights, testing, and modern tools to improve performance. Responsibilities:• Direct the day-to-day management of content schedules and campaign timelines to support seasonal priorities, enrollment activity, and promotional initiatives.• Coordinate the full campaign lifecycle, including planning, setup, quality review, launch, and post-campaign analysis.• Develop targeted audience groupings and communication paths that improve relevance, engagement, and conversion outcomes.• Produce clear reporting dashboards and executive-ready summaries that communicate results, trends, and opportunities for improvement.• Leverage AI-enabled tools to evaluate performance data, uncover actionable insights, and refine messaging strategies.• Work closely with teams across product, content, creative, admissions, and technology to deliver cohesive multi-channel marketing efforts.• Improve campaign effectiveness through ongoing experimentation, performance monitoring, and insight-driven optimization.• Support digital marketing initiatives across channels such as email, paid social, Google Ads, and web analytics-driven programs.
2026-04-30T00:00:00Z

Marketing Automation Manager

Irvine, CA
onsite
Temporary to Hire
31.6635 - 36.663 USD / Hourly
We are looking for a Marketing Automation Manager to join our team on a contract-to-permanent basis in Irvine, California. This role offers an exciting opportunity to lead impactful marketing campaigns and optimize automation strategies. The initial contract will last 3-6 months, with the potential for a permanent position based on performance. Responsibilities: • Design, implement, and optimize marketing automation workflows to drive lead generation and customer engagement. • Manage email marketing campaigns, ensuring they are targeted, personalized, and effective. • Utilize platforms such as Salesforce and Customer.io to track campaign performance and generate actionable insights. • Collaborate with cross-functional teams, including sales and product, to align marketing efforts with business objectives. • Monitor and analyze key performance metrics to continuously improve campaign outcomes. • Develop and maintain segmentation strategies to enhance audience targeting and personalization. • Ensure compliance with data privacy regulations and best practices in all marketing activities. • Provide training and guidance to team members on marketing automation tools and techniques. • Stay updated on industry trends to recommend innovative approaches to marketing automation.
2026-05-01T00:00:00Z

Customer Service Representative

Los Angeles, CA
onsite
Temporary to Hire
23 - 26 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Representative to join a dynamic apparel company in Commerce, California. In this Contract to permanent position, you will play a key role in fostering positive customer relationships and ensuring seamless order management for retail and wholesale clients. This opportunity is ideal for individuals who excel in fast-paced environments and are committed to delivering exceptional service. Responsibilities: • Manage customer orders, returns, exchanges, and cancellations with precision and efficiency. • Collaborate with internal teams, including warehouse, sales, and production, to ensure timely order fulfillment. • Provide customers with accurate product information, pricing details, and updates on order status. • Address and resolve customer concerns, escalating complex issues when necessary. • Maintain up-to-date and accurate customer records and order details in company systems. • Assist with compliance for retailer orders and support wholesale account management. • Handle inquiries from retail and wholesale clients, ensuring their needs are met promptly and professionally. • Contribute to improving processes and workflows to enhance overall customer satisfaction.
2026-04-30T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-04-21T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary / Contract
26.6 - 28 USD / Hourly
We are looking for a Customer Service Representative for a Contract position based in Irvine, California. This role supports participant scheduling and service coordination by managing frequent updates, resolving coverage issues, and maintaining accurate records across internal systems. The ideal candidate brings strong customer service experience, communicates clearly with families and staff, and stays organized in a fast-paced environment with changing priorities. Responsibilities: • Coordinate participant schedules by matching Behavior Interventionists with individuals based on location, qualifications, availability, and program requirements. • Communicate with participants, families, and clinical staff to arrange service times and adjust appointments while ensuring timely updates reach all involved parties. • Manage a high volume of inbound and outbound scheduling communication with professionalism, addressing changes, conflicts, and urgent coverage needs throughout the day. • Track attendance and assignment changes daily, identify gaps in coverage, and reassign services when needed to maintain continuity of care. • Maintain precise scheduling documentation in the designated computer system and confirm that schedule updates are acknowledged and followed. • Prepare service verification reports for payroll and billing, reviewing data for accuracy and resolving discrepancies with the appropriate teams. • Review fulfillment levels and compliance-related metrics, identify service gaps, and support action plans to improve scheduling outcomes. • Partner with Payroll, Billing, and Human Resources to help ensure correct pay status, service records, and contract-related documentation. • Support team operations by organizing or attending meetings, trainings, and staff sessions, and assist with onboarding or cross-training of scheduling team members as needed.
2026-05-01T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
25 - 27 USD / Hourly
The Sales Support Administrator is responsible for coordinating and executing customer account onboarding activities, ensuring accurate setup, timely activation, and a smooth handoff from Sales to Customer Service. Key Responsibilities<ul><li>Coordinate and support a Sales Support onboarding team of 3–4 team members </li><li>Coordinate new customer and transition account onboarding from Sales handoff through activation </li><li>Maintain clear documentation and status updates throughout the onboarding lifecycle </li><li>Support a smooth transition to Customer Service or Account Implementation teams upon completion</li></ul>
2026-04-30T00:00:00Z

Customer Service Representative

Ladera Ranch, CA
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a Customer Service Representative to join a team in California on a contract basis with the potential for a long-term opportunity. This position is ideal for someone who enjoys helping customers, managing a steady call volume, and keeping information organized with accuracy. The role combines inbound support with outbound follow-up activity and offers the opportunity to build long-term experience in a customer-focused environment. Responsibilities: • Handle approximately 10 incoming calls each day, providing timely and attentive assistance to customers. • Complete a higher volume of outbound calls after training, typically ranging from 30 to 80 calls daily, to support follow-up and service needs. • Send follow-up links and communicate next steps clearly so customers understand how to proceed. • Enter customer and order-related information accurately into internal systems while maintaining detailed records. • Use Salesforce and related tools to track interactions, update account information, and document service activity. • Respond to customer inquiries effectively, resolve routine issues, and escalate more complex concerns when needed.
2026-04-30T00:00:00Z

Customer Service Representative

Cerritos, CA
onsite
Temporary to Hire
17.25 - 20 USD / Hourly
We are seeking a candidate with Customer Care experience who can demonstrate professionalism, warmth, and enthusiasm in providing exceptional customer service to our customers. Position: Temp to Hire – Please note that traveling is a requirement for this position once they are hired. Attendance is strict Monday through Friday 8:30am to 5:30pm. Bilingual: Required (Spanish, Chinese, Vietnamese, or Tagalog) POSITION OVERVIEWThe Customer Care Associate (CCA) has a passion for taking care of customers. The Customer Care team processes a large volume of orders placed over email, fax, phone, and in person, researches and solves customer problems, processes returns and works on custom/special orders. The CCA loves to work within a team to exceed customer expectations. This person is motivated by and able to thrive in a fast-paced, start-up, environment with little structure and requiring a lot of initiative. The successful CCA ultimately develops a comprehensive understanding of the product and department policies and is able to recognize issues that should be escalated to the manager/supervisor for resolution. REPORTS TO: Manager, Customer CareESSENTIAL FUNCTIONSReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ol><li>Research and resolve customer inquiries.</li><li>Interact with customers to provide information in response to inquiries, concerns, and requests about products and services, including following through to completion on product returns and claims. A reply with solution is expected for most customer requests within two business days to customers, sales reps and internal departments.</li><li>Work with sales representatives, accounting, and the shipping department to process customer requests and concerns. Confirm orders, obtain payment information, and documents. </li><li>Respond to customer questions efficiently and effectively through the use of active listening, personalization techniques and focusing on adding value.</li><li>Build formal and informal relationships with customers and internal team members to drive customer loyalty and retention. Manage assigned accounts and review their performance. </li><li>Provide supervisor/manager with timely updates on order processing, shipping, and back orders.</li><li>May be asked to back up the front desk receptionist for a limited time, including greeting visitors, triaging phone calls, and other administrative tasks.</li><li>Participate in tradeshows and showroom set-ups. Engage and work with customers face-to-face.</li><li>Operate as a team player. Work together to drive solutions for the long-term success of Allstate Floral and its customers.</li></ol>
2026-04-29T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-04-21T00:00:00Z

Customer Service Representative

West Covina, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support member and customer inquiries in West Covina, California. This contract opportunity with potential for a permanent role is ideal for someone who is patient, attentive to detail, and comfortable handling a high volume of service-related interactions. The role focuses primarily on assisting members by phone, documenting information accurately, and providing dependable support in both busy and steady periods. Training is available, making this a strong fit for someone ready to grow in a service-oriented environment. Responsibilities: • Respond to incoming member and customer calls with professionalism, empathy, and clear communication. • Place outbound calls as needed to follow up on service questions, confirm information, or provide updates. • Enter and maintain accurate records in internal systems while ensuring details are complete and up to date. • Support member service activities for the majority of the workday, delivering timely and courteous assistance. • Explain available services, address concerns, and guide customers toward appropriate resolutions. • Manage workload effectively during high-demand periods such as open enrollment while maintaining service quality. • Use Microsoft Word and Outlook to handle documentation, communication, and daily administrative tasks. • Contribute to a positive team environment by staying dependable, adaptable, and focused in a fast-moving setting.
2026-05-01T00:00:00Z

Customer Service Representative

Rowland Heights, CA
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are seeking a detail-oriented and proactive Customer Service Representative for a temp-to-hire opportunity with a growing company in the construction industry. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can effectively coordinate across multiple departments to ensure excellent service and on-time delivery.Key Responsibilities:<ul><li>Manage order intake via phone and email, ensuring accuracy and timeliness</li><li>Verify product availability and confirm inventory levels</li><li>Coordinate with purchasing and fabrication teams to locate or source products as needed</li><li>Partner with the shipping department to track and confirm on-time deliveries</li><li>Perform high-volume data entry using alphanumeric systems with strong attention to detail</li><li>Handle 20+ inbound calls daily, providing professional and efficient customer support</li><li>Utilize Microsoft Dynamics AX to search products and manage order information</li><li>Maintain accurate records and provide updates to customers as needed</li></ul>
2026-04-29T00:00:00Z