We are looking for a skilled Help Desk/Desktop Support Analyst to join a fast-moving onsite IT team in White Plains, New York. This Contract position will focus on delivering advanced technical support across desktop systems, user accounts, endpoint devices, and core infrastructure services. The ideal candidate brings strong troubleshooting ability, a customer-first mindset, and the flexibility to manage both daily support needs and broader technology initiatives.<br><br>Responsibilities:<br>• Resolve complex technical issues affecting workstations, software, user access, and connected devices while serving as an escalation point for end-user support<br>• Provide hands-on support for Windows desktops, laptops, printers, mobile hardware, and other office technology used across the organization<br>• Administer account provisioning, permissions, and authentication tasks within directory services and related identity management platforms<br>• Support Microsoft 365 applications and services, including collaboration, productivity, and messaging tools used by employees<br>• Prepare, configure, deploy, and maintain endpoint devices through device management platforms and established support standards<br>• Perform imaging, software installation, patching, hardware replacements, and lifecycle refresh activities for user systems<br>• Assist with server support, hybrid environment administration, and troubleshooting across cloud-connected infrastructure<br>• Investigate and resolve network and remote connectivity issues involving VPN access, wireless service, switching, and other enterprise networking components<br>• Support conference room systems, telecommunications tools, and audiovisual equipment to help maintain smooth business operations<br>• Contribute to IT projects by assisting with rollouts, upgrades, migration-related tasks, documentation updates, and asset tracking
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in White Plains, New York. This role focuses on resolving day-to-day hardware, software, connectivity, and communication issues while helping employees stay productive across office locations. The ideal candidate brings strong desktop support experience, a practical understanding of Microsoft technologies, and the flexibility to travel as needed to support nearby sites.<br><br>Responsibilities:<br>• Deliver hands-on support for desktop, laptop, mobile device, and peripheral issues in an office environment.<br>• Diagnose and resolve problems related to Microsoft Windows, Office 365 applications, and basic user account access.<br>• Provide first-line troubleshooting for network connectivity concerns and escalate more complex infrastructure issues when appropriate.<br>• Support VoIP phone systems by identifying service interruptions, device issues, and user-level configuration problems.<br>• Assist with Active Directory tasks such as password resets, account support, and basic access-related troubleshooting.<br>• Respond to service requests in a timely manner and communicate clearly with users throughout the support process.<br>• Travel periodically to other company locations to provide onsite technical assistance and maintain consistent end-user support.<br>• Document incidents, resolutions, and recurring technical issues to support service quality and knowledge sharing.
<p>We are looking for a Executive Support Analyst to provide hands-on technical support for end users (VIP, C-Suite, Executives) in Bridgewater, New Jersey. This Contract position is ideal for someone who can resolve day-to-day desktop and system issues efficiently while delivering dependable service in a healthcare-related environment. The role focuses on troubleshooting Microsoft Windows platforms, supporting user access, and managing incoming service requests with professionalism and urgency.</p><p><br></p><p>Responsibilities:</p><p>• White-Glove, VIP , Executive Support is a must. It must be your dedicated job, not something done from time to time.</p><p>• Diagnose and resolve problems involving Microsoft Windows and Windows 10 systems in a timely manner.</p><p>• Manage service desk ticket queues, document issue details, and track requests through completion.</p><p>• Support user account access and permissions by performing routine Active Directory tasks.</p><p>Experience with Intune MDM is essential</p><p>• Troubleshoot common technical incidents, identify root causes, and escalate more complex issues when needed.</p><p>• Install, configure, and maintain desktop devices and related software to ensure reliable performance.</p><p>• Communicate clearly with employees regarding issue status, next steps, and expected resolution timelines.</p>
We are looking for a Help Desk/Desktop Support Analyst to provide frontline technical assistance for retail kiosk environments in New York, New York. This Long-term Contract position focuses on maintaining reliable day-to-day system performance, responding quickly to user-reported issues, and helping store teams keep devices operational during business hours. The ideal candidate is comfortable working with Windows-based systems, handling service desk activity, and applying practical troubleshooting methods to resolve hardware and connectivity concerns.<br><br>Responsibilities:<br>• Oversee kiosk status dashboards and respond to system-generated alerts throughout retail operating hours to help maintain service availability.<br>• Conduct routine daily checks to confirm kiosks are functioning properly and verify performance after updates or changes are applied.<br>• Serve as the first point of contact for technical problems involving unresponsive screens, network interruptions, offline equipment, and peripheral malfunctions.<br>• Investigate and address incidents by following documented support procedures, using administrative tools, and performing basic device-level diagnostics.<br>• Guide store personnel through practical recovery steps such as restarting equipment, restoring wireless connections, cycling power, and maintaining camera cleanliness.<br>• Document support activity in the ticketing system and ensure issues are tracked, updated, and escalated when needed.<br>• Assist with Windows-based desktop and kiosk support tasks to promote stable operation across the retail environment.
We are looking for a Help Desk/Desktop Support Analyst to support daily technical operations for end users in Brooklyn, New York. This Long-term Contract position is ideal for someone who enjoys solving hardware and software issues, preparing equipment for new users, and delivering responsive desktop support in a fast-paced telecom services environment. The person in this role will handle a wide range of technical requests, maintain reliable workstation performance, and help ensure employees have the tools they need to work effectively.<br><br>Responsibilities:<br>• Prepare, image, and set up laptops for deployment, ensuring each device is properly configured for user needs.<br>• Provide day-to-day help desk assistance by responding to technical issues and supporting employees with hardware and software concerns.<br>• Diagnose and resolve problems affecting desktop and laptop computers to restore functionality with minimal disruption.<br>• Support printers, monitors, docking stations, and other peripheral devices by identifying issues and applying practical fixes.<br>• Investigate basic network and connectivity problems, including access and performance issues, and escalate when necessary.<br>• Manage and update service desk tickets to document requests, track progress, and maintain clear communication with users.<br>• Assist with user account support and access-related tasks within Active Directory and Windows-based environments.<br>• Perform routine troubleshooting across Microsoft Windows systems to maintain stable and efficient end-user computing experience.
We are looking for a Help Desk/Desktop Support Analyst to support end users in a fast-paced healthcare environment in Bridgewater, New Jersey. This Long-term Contract position focuses on delivering reliable technical assistance, resolving day-to-day hardware and software issues, and ensuring employees can work efficiently across Microsoft-based systems. The ideal candidate brings a strong customer-service mindset, practical troubleshooting ability, and hands-on experience supporting Windows environments and directory-based user administration.<br><br>Responsibilities:<br>• Provide front-line technical support for desktop, laptop, and workstation issues reported by employees across the organization.<br>• Diagnose and resolve problems related to Microsoft Windows operating systems, user access, and common business applications in a timely manner.<br>• Manage service desk requests by documenting incidents, prioritizing work, and following through to resolution with clear user communication.<br>• Support account-related tasks within Active Directory, including user access updates, password assistance, and basic administrative maintenance.<br>• Troubleshoot hardware, software, and peripheral issues to minimize downtime and restore normal operations quickly.<br>• Escalate complex incidents when needed and collaborate with other IT team members to ensure effective problem resolution.<br>• Maintain accurate records of support activity, recurring issues, and applied fixes to improve service consistency.<br>• Assist with setup, configuration, and ongoing support of Windows 10 devices for new and existing users.
We are looking for a Help Desk/Desktop Support Analyst to support end users in Somerset, New Jersey within the health pharm/biotech industry. This Long-term Contract position is ideal for someone who enjoys resolving technical issues, delivering dependable customer support, and working across desktop, mobile, and software environments. The role focuses on maintaining day-to-day IT operations, assisting users with hardware and application needs, and ensuring a smooth support experience through clear communication and timely follow-up.<br><br>Responsibilities:<br>• Provide front-line technical assistance for desktop, laptop, and peripheral issues, resolving incidents efficiently while maintaining a high level of customer care.<br>• Troubleshoot operating system, software, and basic hardware problems across Microsoft Windows environments to restore user productivity as quickly as possible.<br>• Support installation, setup, removal, and configuration of computer equipment and business applications in accordance with company standards.<br>• Assist users with service desk requests by documenting issues accurately, updating ticket status, and ensuring proper resolution or escalation.<br>• Offer guidance for mobile device connectivity and Bluetooth-related issues, including support for Android and iOS platforms when needed.<br>• Perform account-related support activities in environments that use Active Directory, including basic access and user assistance tasks.<br>• Apply foundational networking knowledge to identify connectivity issues and coordinate with other IT teams when broader support is required.<br>• Manage multiple support priorities in a fast-moving setting while communicating clearly with users and stakeholders throughout the resolution process.
We are looking for an IT Technician to provide reliable front-line desktop support for end users in Watchung, New Jersey. This Long-term Contract opportunity is ideal for someone with hands-on Level 1 support experience who communicates clearly, resolves routine technical issues efficiently, and delivers strong in-person service. The role offers the chance to support daily IT operations while learning client-specific tools and processes through on-the-job training.<br><br>Responsibilities:<br>• Deliver first-line desktop and help desk support for hardware, software, and basic system issues affecting end users.<br>• Respond to service requests and incidents by documenting, tracking, and updating tickets through resolution.<br>• Troubleshoot Windows-based workstation problems, including login access, device setup, and common application errors.<br>• Provide hands-on assistance to employees with workstation, peripheral, and connectivity-related concerns.<br>• Support user account activities in Active Directory such as basic access updates and account-related assistance.<br>• Escalate more complex technical problems when needed while maintaining clear communication with users and internal teams.<br>• Assist with device deployment, workstation preparation, and general desktop maintenance as part of ongoing IT support operations.
We are looking for a Level 2 Help Desk specialist to provide hands-on technical support for a retail organization in New York, New York. This Contract position focuses on resolving escalated end-user issues across desktop, mobile, and endpoint environments while delivering a high level of customer service. The role also supports device management, documentation improvement, and collaboration with internal teams to strengthen support processes and workplace technology operations.<br><br>Responsibilities:<br>• Handle escalated support tickets and service requests involving Windows, macOS, iOS, and related endpoint technologies, troubleshooting more advanced hardware, software, operating system, and application problems.<br>• Act as the key point of contact for employees who need in-person or higher-level technical assistance, providing clear guidance and practical end-user instruction.<br>• Review recurring support trends and escalations to uncover service gaps, recommend process enhancements, and help identify opportunities to improve automation and efficiency.<br>• Develop and refine support documentation, knowledge articles, and user-facing technical resources so information remains current, useful, and easy to follow.<br>• Work closely with cross-functional teams to enhance self-service tools and automated workflows related to account access, software delivery, device setup, and employee onboarding and offboarding.<br>• Support endpoint management activities by maintaining device settings, enforcing compliance standards, deploying applications, and managing the lifecycle of Windows, macOS, and mobile hardware.<br>• Configure, stage, deploy, and support laptops, desktops, monitors, docking stations, mobile devices, and other workplace technology equipment for employees.<br>• Troubleshoot onsite issues involving connectivity, printers, conference room systems, peripherals, and workstation components to restore normal operations quickly.<br>• Track technology assets accurately and assist with hardware refresh planning to maintain dependable, up-to-date equipment across the organization.<br>• Escalate complex technical matters to infrastructure, security, or application teams with complete documentation and clear follow-through while contributing to broader service desk and endpoint improvement efforts.
We are looking for a Senior IT Support Specialist to provide hands-on technical support for end users and office technology in New York. This contract opportunity with permanent potential is ideal for someone who enjoys resolving complex support issues, maintaining reliable workstation performance, and assisting with a wide range of hardware, software, and connectivity needs. The role will support daily operations across desktops, mobile devices, collaboration tools, and core business applications while contributing to broader IT improvement efforts.<br><br>Responsibilities:<br>• Oversee incoming support requests, prioritize open incidents, and drive issues through to completion within expected service levels.<br>• Set up, maintain, and troubleshoot desktops, laptops, monitors, mobile devices, and other end-user equipment to ensure dependable day-to-day performance.<br>• Provide assistance with collaboration platforms, communication tools, and workplace technology used across the organization.<br>• Diagnose and resolve problems affecting essential business applications and internal technology systems.<br>• Contribute to device rollouts, workstation deployments, hardware refreshes, and other IT-led implementation projects.<br>• Maintain accurate records for technology assets, equipment assignments, and support documentation.<br>• Investigate network and connectivity problems involving local infrastructure, wireless access, and related hardware components.<br>• Support the installation, replacement, and upgrade of network equipment and assist with cabling or physical connectivity tasks as needed.<br>• Work with outside technology vendors to coordinate issue resolution, infrastructure support, and hardware-related project activity.
We are looking for a Security Systems / IT Support Technician to provide on-site support for a university environment in Union, New Jersey. This Long-term Contract position focuses on maintaining electronic security and access control systems while also assisting with day-to-day technical support needs across campus. The ideal candidate brings strong communication skills, a service-oriented approach, and the ability to work effectively with students, faculty, and staff in a hands-on setting.<br><br>Responsibilities:<br>• Diagnose and resolve issues involving electronic security equipment and door access systems to help maintain a secure campus environment.<br>• Provide front-line technical assistance for help desk requests, supporting end users with hardware, software, and access-related concerns.<br>• Travel between university campus locations as needed to respond to service requests, perform troubleshooting, and coordinate issue resolution.<br>• Communicate clearly with campus users and internal teams to gather details, explain solutions, and ensure timely follow-up on support needs.<br>• Perform on-site support five days per week, delivering dependable technical assistance in a fast-paced academic setting.<br>• Assist with system configuration, maintenance activities, and operational support related to security infrastructure and connected technologies.
<p><strong>Maritime: Charter Desk Analyst</strong></p><p><br></p><p>Our client, a global leader in the maritime industry, is expanding its New York City team. This Analyst will support the commercial and freight trading desks through analysis of vessel availability, freight rates, bunker fuel costs, and charter party agreements.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Market Analysis:</strong> Track and analyze shipping freight rates, spot/time charter markets, and rival fixture data (e.g., dry bulk, tanker, or container sectors).</li><li><strong>Commercial Support:</strong> Assist senior charterers and brokers in evaluating freight calculations, voyage estimates, and laytime/demurrage calculations.</li><li><strong>Data Management:</strong> Maintain internal databases, tracking sheets, and market intelligence reports regarding fleet movements and port congestions.</li><li><strong>Liaison:</strong> Coordinate with operations, marine, and trade teams to ensure smooth post-fixture execution.</li></ul><p><br></p><p><br></p><p><br></p>
<p>We are hiring a Financial Analyst to support the Product Services function of a financial services organization based in Stamford, Connecticut. This is a long-term contract opportunity designed for a professional who wants to deepen their experience in fund operations, reporting, and financial analysis within a hybrid team environment. The position provides meaningful exposure to mutual fund administration, regulatory filings, budgeting support, and materials prepared for board review. It is a strong opportunity for someone who is proactive, detail focused, and comfortable balancing multiple deadlines.</p><p><br></p><p>Position Summary:</p><p>This role will take on expanding responsibilities across financial reporting, fund accounting, tax support, and valuation oversight for the Product Services team. The ideal candidate brings solid accounting and analytical skills, strong attention to detail, and the ability to manage a high volume of work with accuracy and timeliness. This person will partner with cross-functional teams on a range of initiatives, develop strong internal relationships, evaluate financial information, identify potential issues, and help support a strong controls framework across mutual funds, ETFs, and alternative investment products.</p><p><br></p>
<p>The Healthcare Business Analyst – Pharmacy API Integrations is responsible for managing and improving API integrations between the organization and external pharmacy partners. This role serves as a key point of contact for API-related initiatives, ensuring integrations are well-documented, reliable, secure, and designed to support efficient pharmacy operations and a positive customer experience.</p><p><br></p><p>The individual will collaborate with external partners and internal teams across software engineering, quality assurance, project management, and operations to define requirements, resolve integration challenges, and deliver effective technical solutions. A major focus will be monitoring operational KPIs and identifying opportunities to improve performance, including faster prescription fulfillment, fewer escalations, and reduced manual intervention.</p><p><br></p><p>The ideal candidate combines strong technical and analytical skills with excellent communication, customer service, and project ownership capabilities.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee pharmacy API integrations and continuously improve the experience for internal users, external pharmacy partners, and software implementation teams.</li><li>Consult with external customers and technology partners to provide guidance on API integration requirements, implementation, and best practices.</li><li>Maintain accurate, comprehensive, and up-to-date API documentation for external partners and internal stakeholders.</li><li>Collaborate with business analysts, project managers, software engineers, QA, and operations teams to define integration designs, data requirements, and workflows.</li><li>Translate business needs into clear technical requirements and develop integration solutions that support customer and operational objectives.</li><li>Investigate and troubleshoot integration issues, identify system gaps, and recommend solutions to improve reliability and performance.</li><li>Evaluate proposed solutions for technical and operational feasibility, ensuring they meet business requirements.</li><li>Monitor integration performance and operational KPIs, identifying opportunities to improve prescription fulfillment speed, reduce escalations, and minimize manual processes.</li><li>Apply a strong understanding of software development principles and API technologies to connect systems across organizations.</li><li>Stay current with emerging API technologies, industry standards, and integration best practices.</li><li>Maintain technical knowledge through ongoing professional development, industry research, and participation in relevant professional networks.</li><li>Follow established security, privacy, and administrative safeguards when performing job responsibilities.</li><li>Ensure compliance with HIPAA requirements and applicable healthcare data protection standards.</li></ul><p><strong>Performance Expectations</strong></p><p>Success in this role will be measured by the quality and accuracy of API documentation, effectiveness and reliability of integration solutions, and timely communication with external partners, vendors, business users, and internal IT teams. Additional performance measures include code resiliency, defect rates, integration stability, and improvements in operational efficiency.</p>
<p>We are seeking a full time highly skilled .NET, VB.net, C#, MS SQL Developer to support our desktop application development initiatives. The successful candidate will design, code, and test application software using .NET as the front-end development tool and SQL Server as the back-end database. This role will also provide technical support for custom development, database programming, performance monitoring, and knowledge transfer in core development technologies.</p><p><br></p><p><strong>Job Requirements:</strong></p><p><br></p><ul><li>Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent work experience.</li><li>7+ years of professional experience in application development using .NET technologies.</li><li>Strong programming skills in VB.net, ASP.NET (C#), HTML, CSS, XML, and Visual Studio .NET.</li><li>Proficiency with MS SQL Server database development, including stored procedures, triggers, indexing, and performance optimization.</li><li>Experience with API development and integration.</li><li>Familiarity with Crystal Reports and Power BI is a plus.</li><li>Familiarity with AI tools (ChatGPT, Claude) and proficiency in using GitHub for visual studio.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication skills with the ability to work independently and as part of a team.</li></ul>
We are looking for a Technical Business Analyst to support insurance-focused initiatives in Jersey City, New Jersey. This Long-term Contract position is ideal for a detail-oriented candidate who can interpret Property & Casualty regulatory obligations and convert them into clear functional and technical guidance for delivery teams. The role will work closely with business and technology partners to improve reporting accuracy, strengthen data integrity, and enable effective implementation of regulatory and client reporting solutions.<br><br>Responsibilities:<br>• Interpret Property & Casualty regulatory reporting needs and convert them into detailed business and technical documentation for development teams.<br>• Evaluate insurance data across source systems, identify gaps, and define mapping logic to support accurate reporting and downstream processes.<br>• Collaborate with engineering, product, and business stakeholders in Agile Scrum environments to refine requirements and align delivery outcomes with compliance objectives.<br>• Support implementation activities by coordinating analysis, documenting process needs, and helping onboard new client reporting requirements.<br>• Perform data validation, reconciliation, and quality review to confirm completeness, consistency, and reporting accuracy.<br>• Create document reviews, process flows, and requirement artifacts that clarify business rules, dependencies, and expected system behavior.<br>• Partner with technical teams to enhance automation for recurring reporting activities and improve operational efficiency.<br>• Facilitate gap analysis sessions to identify risks, resolve requirement issues, and recommend practical solutions for regulatory reporting challenges.
<p>The Business Intelligence (BI) Analyst translates business needs into actionable insights through reliable reports and dashboards. Working closely with Finance, Operations, Customer Service, and Manufacturing teams, this individual will gather reporting requirements, develop and maintain Power BI dashboards, and support data modeling efforts for a future centralized data warehouse.</p><p> </p><p>This entry-level opportunity offers structured mentorship, hands-on experience, and opportunities to grow into data engineering, advanced analytics, or broader IT application responsibilities.</p><p> </p><p><strong>Key Responsibilities</strong></p><p><strong> </strong></p><p><strong>Requirements Gathering & Business Collaboration</strong></p><ul><li>Partner with business users to understand reporting needs, business objectives, and key performance metrics.</li><li>Document requirements, data sources, metric definitions, and acceptance criteria using standardized templates.</li><li>Maintain a backlog of reporting requests and collaborate with IT leadership on prioritization.</li><li>Train end users on dashboards, gather feedback, and recommend improvements.</li></ul><p><strong>Reporting & Dashboard Development</strong></p><ul><li>Develop, publish, and maintain Power BI reports and interactive dashboards.</li><li>Automate manual Excel-based reporting processes to improve efficiency and accuracy.</li><li>Validate report data against source systems, including Monarch ERP and Smartsheet, before publishing.</li><li>Manage Power BI workspaces, user access, and scheduled data refreshes.</li></ul><p><strong>Data Warehouse & Data Quality Support</strong></p><ul><li>Inventory and document data sources, tables, and fields used across reporting solutions.</li><li>Maintain a business glossary and data dictionary with standardized definitions and metrics.</li><li>Identify data quality issues, inconsistencies, and conflicting metric definitions across departments.</li><li>Document business requirements and source-to-report mappings to support the development of a centralized data warehouse.</li></ul>
<p><strong>IT Project Manager (Fully Remote)</strong></p><p><br></p><p><strong>Work Location:</strong> Remote</p><p><strong>Client Location: </strong>White Plains, NY </p><p><strong>Employment Type:</strong> 6-Month Contract (Potential for Extension or Conversion)</p><p><strong>Compensation:</strong> $90,000 - $100,000 (Hourly Equivalent) </p><p><strong>Benefits:</strong> Medical, Dental, Vision, 401(k), Paid Time Off Accrual, and Holiday Pay</p><p><strong>Schedule: </strong>40 Hours Weekly (Monday- Friday) </p><p><br></p><p><strong>Position Overview</strong></p><p>We are seeking an experienced Project Manager to support enterprise technology initiatives within a growing organization undergoing continued systems modernization and process improvement efforts.</p><p>This individual will be responsible for leading projects focused on CRM platforms, enterprise applications, workflow automation, operational improvements, customer engagement technologies, and digital transformation initiatives. The ideal candidate will possess strong project leadership skills, experience managing cross-functional teams, and the ability to collaborate effectively with both technical and non-technical stakeholders.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Lead multiple technology and business initiatives from project initiation through implementation and post-deployment support.</li><li>Develop and maintain project schedules, timelines, resource plans, budgets, and project documentation.</li><li>Monitor project progress, identify risks and dependencies, and drive issue resolution to ensure successful outcomes.</li><li>Manage CRM implementation, enhancement, migration, integration, and optimization initiatives.</li><li>Coordinate efforts between business stakeholders, analysts, software development teams, infrastructure teams, vendors, and third-party implementation partners.</li><li>Facilitate project meetings, working sessions, governance reviews, and executive status updates.</li><li>Serve as the primary liaison between business leaders and technical teams to ensure alignment on priorities, goals, and deliverables.</li><li>Create and maintain project dashboards, status reports, RAID logs, and stakeholder communications.</li><li>Support application modernization, process improvement, and operational efficiency initiatives across multiple departments.</li><li>Develop change management and communication plans to support user adoption and project success.</li><li>Coordinate training and readiness activities associated with new system implementations and business process changes.</li><li>Ensure projects are delivered on time, within scope, and within budget.</li><li>Identify opportunities to improve project management processes, governance standards, and team collaboration.</li><li>Utilize Agile, Waterfall, or Hybrid project management methodologies based on project requirements.</li><li>Manage vendor relationships, implementation partners, statements of work, and project deliverables.</li><li>Promote continuous improvement and best practices across project teams and business stakeholders.</li></ul><p><br></p>
We are looking for a dependable IT Support Specialist to provide hands-on technology support for a legal environment in New York, New York. This contract opportunity with potential for a long-term role is ideal for someone who can serve as a primary technical resource, resolve day-to-day user issues, and help maintain secure, reliable systems across the firm. The position offers a blend of end-user support, operational troubleshooting, and participation in technology improvement efforts.<br><br>Responsibilities:<br>• Provide first-line and escalated technical assistance for employees, addressing issues involving workstations, peripherals, software platforms, and user access.<br>• Diagnose and resolve problems related to hardware performance, cloud-based applications, file management, and basic connectivity across the office.<br>• Act as a central point of contact for technology needs, ensuring support requests are handled promptly and communicated clearly to end users.<br>• Help protect firm systems and information by following established cybersecurity, data privacy, and database security practices.<br>• Support the upkeep of user accounts, permissions, and device configurations to maintain a secure and efficient technology environment.<br>• Coordinate and contribute to IT projects, including system upgrades, application rollouts, and other technology initiatives that improve business operations.<br>• Document recurring issues, solutions, and support procedures to strengthen service consistency and internal knowledge sharing.
<p><strong>Job Summary</strong></p><p>We are seeking a Data Analyst with strength in data visualization and the use of AI tools to support reporting, dashboard development, and business insights. This role will transform data into meaningful visual outputs, identify trends, and help improve decision-making through modern analytical tools. The ideal candidate is curious, analytical, and skilled at presenting data in a clear and impactful way.</p><p><strong>Key Responsibilities</strong></p><ul><li>Analyze data from multiple sources to identify trends and insights</li><li>Build dashboards, reports, and visualizations for business users</li><li>Support data quality, validation, and cleansing efforts</li><li>Use AI-enabled tools to streamline analysis and reporting workflows</li><li>Translate business questions into actionable data outputs</li><li>Partner with stakeholders to define reporting needs</li><li>Present findings in a clear, concise, and visually effective format</li><li>Support process improvement and automation initiatives</li></ul><p><br></p>
We are looking for a skilled NOC Technician to join our team in Somerset, New Jersey. This position involves monitoring and maintaining network operations, ensuring system reliability, and addressing technical issues promptly. As a long-term contract role, it offers an excellent opportunity to contribute to critical network support and operations.<br><br>Responsibilities:<br>• Monitor network systems to ensure continuous operation and promptly address outages or performance issues.<br>• Perform routine maintenance tasks to optimize system performance and reliability.<br>• Troubleshoot and resolve technical problems related to network infrastructure, including wireless protocols and cable assemblies.<br>• Collaborate with team members to implement solutions for network-related challenges.<br>• Document and report network performance metrics and issues to relevant stakeholders.<br>• Configure and optimize network tools, including Norton Utilities for Windows.<br>• Support Wireless Application Protocol (WAP) and Wireless Personal Area Network (WPAN) technologies.<br>• Maintain and upgrade network hardware and software as required.<br>• Ensure compliance with company standards and protocols in all network operations.<br>• Provide technical guidance and support to other departments as necessary.
<p>Robert Half Financial Services are hiring for an ETF Operations Analyst role for a $40+bn AUM Investment and Trading firm based in midtown Manhattan New York. Our client requires 3+ years ETF Trade Operations or Collateral Management experience within Asset Management, Custodian or a Bank, with strong knowledge of ETFs, Mutual Funds, Index Funds, Equities, Futures, Swaps. Advanced Excel experience required, knowledge of Eze Castle / Eze OMS or Nexen trading systems is advantageous. The role is full time in office 5 days per week in the midtown Manhattan office.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage direct daily margining workflow, ensuring accuracy of collateral positions, effective calculation of margin excess, and deficit and timely settlement of related cash and securities transactions</li><li>Support trade settlement of domestic and international equity, fixed income, ETF, FX, and equity swap trading activity</li><li>Support collateralization process for ETF creations and redemptions, adhering to industry standards, internal procedures, UMR requirements, and leveraging Order Management System (OMS) capabilities</li><li>Assist with efforts to transform current margining processes and implement new operational model, including oversight, process improvement, and controls enhancement</li><li>Monitor collateral levels, haircuts, and initial margin (IM) requirements under both non-Reg IM and UMR to ensure effective collateralization and risk mitigation</li><li>Facilitate build-out and daily performance of reconciliation processes</li><li>Collaborate with Trading, Legal, and IT teams and custodian to streamline operations</li><li>Stay abreast of regulatory updates related to UMR and ETF collateral management </li><li>Identify and implement opportunities for margin optimization and associated costs utilizing internal processes, OMS, and custodian solutions</li><li>Support onboarding efforts for fund launches, custody accounts, and new trading relationships</li></ul>
<p>We are looking for an experienced Sr. Information Analyst to support IT risk, governance, and compliance initiatives in Hackensack, New Jersey. This role focuses on strengthening security and privacy practices by evaluating control environments, identifying compliance gaps, and helping align internal standards with recognized regulatory and industry frameworks. The ideal candidate will work closely with cross-functional teams, communicate findings to leadership, and contribute to awareness programs that improve organizational readiness and accountability.</p><p><br></p><p>Responsibilities:</p><p>• Support the development and rollout of security and compliance policies, standards, and operating procedures that align with established global governance frameworks.</p><p>• Perform risk reviews, vulnerability evaluations, and gap analyses to uncover control weaknesses and recommend practical remediation steps.</p><p>• Help implement and validate controls designed to meet applicable U.S. federal regulatory expectations and broader compliance obligations.</p><p>• Participate in audit and assessment activities, including controls testing, internal reviews, and privacy-focused evaluations, then document findings and improvement opportunities.</p><p>• Partner with business and technical teams to coordinate compliance efforts, track action items, and promote consistent risk management practices.</p><p>• Create clear reports, scorecards, and dashboards that summarize compliance status, key risks, and progress for senior leadership.</p><p>• Contribute to security awareness efforts by helping develop training content, simulated exercises, and digital learning materials for employees.</p><p>• Analyze participation data, feedback, and performance metrics to measure training effectiveness and support ongoing program enhancements.</p>
We are looking for a NOC Technician to support network operations and help maintain reliable system performance for a long-term contract opportunity in Somerset, New Jersey. This role is suited for someone who can monitor infrastructure activity, respond to service issues efficiently, and contribute to stable connectivity across wireless and cable-based environments. The ideal candidate brings hands-on technical knowledge, sound troubleshooting ability, and a proactive approach to operational support.<br><br>Responsibilities:<br>• Monitor network and system activity to identify outages, performance concerns, and service disruptions in a timely manner.<br>• Investigate alerts and operational incidents, perform initial troubleshooting, and escalate complex issues when needed.<br>• Support connectivity across wireless environments, including WAP and WPAN-related components, to help maintain dependable communications.<br>• Use diagnostic and maintenance utilities in Windows-based environments to assess system health and resolve technical problems.<br>• Assist with the setup, inspection, and validation of cable assemblies and related physical network connections.<br>• Document incidents, resolutions, and recurring issues to improve visibility and support continuous operational efficiency.<br>• Coordinate with internal technical teams to restore services quickly and minimize downtime for supported environments.
<p>We are looking for a hands-on IT leader to support and strengthen technology operations for an education/ non profit client near Hoboken, NJ. This contract to hire role is ideal for someone with prior education or non profit industry experience who can balance day-to-day technical troubleshooting with broader oversight of systems, vendors, and a small support team. The role requires a strong service mindset, the ability to communicate effectively with faculty, parents, and school leadership, and the confidence to guide infrastructure-related initiatives while remaining actively involved in technical work.</p><p><br></p><p>Responsibilities:</p><p>• Provide direct technical support for staff and school users, resolving hardware, software, and connectivity issues in a timely manner.</p><p>• Oversee daily IT operations while leading and mentoring a small technology team to ensure dependable service delivery.</p><p>• Administer core systems such as Active Directory and device configurations to maintain secure and efficient user access.</p><p>• Coordinate with external vendors and infrastructure partners to support network performance, backups, and broader technology needs.</p><p>• Manage school technology platforms, including an ERP, and help ensure systems are aligned with operational requirements.</p><p>• Track, prioritize, and follow through on support requests using the existing ticketing process to maintain responsiveness and visibility.</p><p>• Support the maintenance and improvement of network, server, and endpoint environments across the campus.</p><p>• Communicate clearly with teachers, parents, and school administrators regarding technical issues, priorities, and solutions.</p>