<p>We are seeking an <strong>Application Support Specialist</strong> to provide front-line support for a modern web-based case management and licensing platform. This individual will serve as the primary point of contact for end users, helping resolve application issues, guiding users through system functionality, and ensuring a positive customer experience.</p><p><br></p><p>This role is ideal for someone with strong customer service skills, application support experience, and the ability to communicate technical information clearly to users of varying technical backgrounds.</p><p><br></p><p><strong><u>*Position is fully onsite in Richmond, VA*</u></strong></p>