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2 results for Customer Service Representative in Richmond, VA
- Richmond, VA
- onsite
- Temporary / Contract
- 18 - 18 USD / Hourly
- <p>We are looking for a dependable Customer Service Representative to focus on outbound calling and appointment scheduling in Henrico, Virginia. This contract to hire opportunity is well suited for someone who enjoys structured, process-driven work and takes pride in completing tasks accurately and consistently. </p><p><br></p><p>Responsibilities:</p><p>• Place large volume of outbound calls daily to schedule appointments.</p><p>• Carry out daily tasks by following established procedures with close attention to accuracy, consistency, and detail.</p><p>• Use Microsoft Office applications to enter information, update records, and prepare basic administrative documents.</p><p>• Coordinate schedules and manage calendar-related activities to support operational and delivery needs.</p><p>• Maintain organized documentation and ensure customer and administrative information is recorded correctly.</p><p>• Support recurring administrative workflows that require the same sequence of steps to be completed each day.</p><p>• Adapt to shifting call activity and help maintain smooth service levels as the position develops.</p><p>• Work collaboratively with internal teams to support scheduling needs, including coverage aligned with delivery time requirements.</p>
- 2026-05-08T00:00:00Z
- Oilville, VA
- onsite
- Temporary to Hire
- 21 - 22 USD / Hourly
- <p>We are looking for a Customer Service Representative to join our team outside of Short Pump, Virginia on a contract to hire basis. This position focuses on preparing accurate quotes and orders, and working closely with sales, shipping, and production partners to keep transactions moving efficiently. The ideal candidate brings strong communication skills, careful attention to detail, and the ability to manage multiple requests while maintaining a high-quality customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and issue pricing quotations for parts and attachments, track quote activity, and follow up with customers to help move opportunities forward.</p><p>• Enter sales orders accurately for parts, attachments, tracks, and warranty items while confirming specifications, dimensions, and customer requirements.</p><p>• Support customers and sales representatives with delivery updates, product documentation, brochures, installation materials, images, and other requested resources.</p><p>• Coordinate with shipping and production teams to help ensure orders are complete, clearly documented, and processed within required timelines.</p><p>• Assist with return activity by supplying information needed for Return Goods Authorizations and helping communicate next steps to customers.</p><p>• Contribute to collections efforts by following up on past-due accounts and providing account-related support to internal teams.</p><p>• Review open orders, drop-ship activity, and in-transit shipments on a regular basis, updating records and notes to keep information current.</p><p>• Manage order revisions carefully by attaching updated documentation and communicating changes to the appropriate internal stakeholders</p>
- 2026-05-07T00:00:00Z