We are looking for a detail-oriented Inventory Clerk to join our team on a contract basis in Henrico, Virginia. In this role, you will play a key part in managing inventory processes, ensuring efficient order preparation, and maintaining accurate records. This position offers an excellent opportunity to contribute to a dynamic work environment while honing your organizational skills.<br><br>Responsibilities:<br>• Pick and pack orders efficiently, ensuring all items are accurately selected and prepared for shipment.<br>• Retrieve and print customer orders from the computer system, pull samples as needed, and securely pack them for delivery.<br>• Transport packed boxes to designated areas for pick-up by the appropriate team.<br>• Coordinate trucking arrangements and confirm delivery schedules to ensure timely shipments.<br>• Monitor delivery statuses and communicate with suppliers to address any delays or issues.<br>• Investigate and resolve problems related to damages, shortages, or rejected deliveries from suppliers.<br>• Accurately record the receipt of raw and packaging materials into the inventory system.<br>• Facilitate product transfers between warehouses by processing sales orders, arranging transportation, and managing logistics paperwork.<br>• Work closely with receiving teams to ensure smooth operations and proper documentation.
We are looking for a Facilities Coordinator to join our team on a Contract basis in Richmond or Plano, Virginia. This role offers a hybrid work schedule with a minimum of three days onsite per week and requires a high level of organization, attention to detail, and proficiency in Google Suite and Microsoft Excel. The ideal candidate will support various facilities management functions, collaborate with vendors and service providers, and ensure seamless operations within a corporate environment.<br><br>Responsibilities:<br>• Serve as the primary liaison between support services, account teams, and external vendors to ensure efficient communication and coordination.<br>• Utilize computerized maintenance management systems to create, monitor, and manage work orders and reports.<br>• Support process-oriented tasks such as site closures, transaction sales, and final walkthrough scheduling.<br>• Coordinate requests from vendors, landlords, and buyers while tracking utility data and storm event updates.<br>• Provide superior customer service, addressing unique situations with professionalism and creative problem-solving.<br>• Ensure the delivery of committed services, follow up with customers, and maintain client satisfaction.<br>• Assist with building services and operational needs, ensuring minimal disruption to client environments.<br>• Monitor and improve processes, systems, and service delivery for continuous client satisfaction.<br>• Collaborate with facilities staff and service providers to execute tasks effectively.<br>• Handle additional duties and tasks as assigned to support overall operations.
We are looking for a dedicated HR Coordinator to join our team in Richmond, Virginia. This role is ideal for a detail-oriented individual with a strong background in human resources who thrives in a fast-paced environment and is passionate about fostering positive employee experiences. You will play a key role in supporting HR functions, ensuring smooth operations, and maintaining compliance with policies and procedures.<br><br>Responsibilities:<br>• Manage employee relations by addressing workplace concerns and fostering a positive and inclusive environment.<br>• Oversee HR administrative tasks, ensuring the accuracy and organization of personnel records and documentation.<br>• Coordinate onboarding processes to ensure new hires have a seamless transition into the company.<br>• Assist in the administration of employee benefits, including enrollment and resolving related inquiries.<br>• Maintain and update HRIS systems, ensuring data integrity and timely reporting.<br>• Support recruitment efforts by coordinating interviews and managing candidate communications.<br>• Provide guidance on company policies and procedures to employees and managers.<br>• Collaborate with leadership to develop and implement HR strategies that align with business goals.<br>• Monitor compliance with labor laws and regulations, addressing any issues proactively.<br>• Participate in HR projects, contributing to continuous improvement initiatives.
<p>We are looking for a skilled and detail-oriented Bookkeeper to join our team in Richmond, Virginia. This role is 30 to 35 hours a week and you will play a vital part in managing financial transactions and maintaining accurate records to support the organization’s goals and operations. This is an excellent opportunity for someone who has a strong background in bookkeeping and thrives in a collaborative and mission-driven environment.</p><p><br></p><p>Responsibilities:</p><p>• Maintain accurate financial records and ensure all transactions are properly documented.</p><p>• Process accounts payable and accounts receivable, including timely invoicing and payment tracking.</p><p>• Perform monthly bank reconciliations to ensure consistency between financial records and bank statements.</p><p>• Prepare detailed financial reports to provide insights into the organization's financial health.</p><p>• Utilize QuickBooks to manage and organize financial data efficiently.</p><p>• Monitor and manage budgets, ensuring expenditures align with organizational goals.</p><p>• Assist in the preparation of tax filings and compliance-related documentation.</p><p>• Collaborate with team members to address financial inquiries and provide recommendations on financial processes.</p><p>• Uphold confidentiality and integrity in handling sensitive financial information.</p>
We are looking for a Senior Audit Associate to join our team in Richmond, Virginia. This position focuses on conducting audit engagements primarily for non-profit clients and will play a key role in ensuring compliance and accuracy in financial reporting. The ideal candidate will have experience in overseeing audit processes and mentoring less experienced team members toward successful project completion.<br><br>Responsibilities:<br>• Conduct comprehensive audit engagements for non-profit organizations, ensuring compliance with all applicable regulations and standards.<br>• Review and evaluate the work of less experienced audit staff, providing constructive feedback and guidance.<br>• Perform detailed Sarbanes-Oxley testing to assess internal controls and financial systems.<br>• Execute IT General Controls (ITGC) audits to verify the integrity and security of information systems.<br>• Collaborate with clients to address audit findings and recommend improvements in financial practices.<br>• Prepare and present audit reports to stakeholders, highlighting key findings and actionable recommendations.<br>• Stay updated on industry standards and regulatory changes to maintain audit quality.<br>• Utilize expertise in information systems auditing to identify risks and implement effective controls.
We are looking for an experienced Human Resources Manager to join our team in Richmond, Virginia. This role requires an individual with strong expertise in employee relations and HR administration, along with a talent for mentoring leadership and fostering engagement. The ideal candidate will be committed to supporting organizational goals through effective communication and comprehensive HR practices.<br><br>Responsibilities:<br>• Oversee employee relations processes, addressing workplace concerns and ensuring compliance with regulations.<br>• Guide and mentor leadership on handling complex employee issues, promoting effective communication and conflict resolution.<br>• Provide insights on legal implications related to HR matters and advise leaders accordingly.<br>• Manage day-to-day HR operations, ensuring smooth implementation of policies, procedures, and best practices.<br>• Facilitate employee engagement initiatives to foster a positive and productive work environment.<br>• Administer benefits programs, ensuring employees understand and utilize available resources.<br>• Handle workers’ compensation processes, ensuring accurate documentation and compliance.<br>• Support onboarding processes to ensure new hires are effectively integrated into the organization.<br>• Utilize HRIS systems to manage employee data and streamline administrative tasks.<br>• Collaborate with the VP of HR to align operational HR activities with strategic goals.
We are looking for a dedicated Credentialing Specialist to support healthcare operations in Richmond, Virginia. This long-term contract position offers the opportunity to apply your expertise in credentialing processes and compliance within the managed care sector. Join a dynamic team where your skills will ensure smooth workflows and adherence to industry standards.<br><br>Responsibilities:<br>• Oversee credentialing and re-credentialing applications for healthcare providers, ensuring compliance with Medicare, Medicare Advantage, and managed care organization standards.<br>• Manage the end-to-end credentialing process, including verifying provider qualifications, certifications, and licensure.<br>• Maintain accurate and up-to-date records in credentialing databases and systems.<br>• Ensure compliance with regulatory requirements and industry standards throughout credentialing workflows.<br>• Collaborate with healthcare providers and internal teams to address credentialing inquiries and resolve issues promptly.<br>• Conduct thorough audits of credentialing applications and documentation to ensure accuracy and completeness.<br>• Stay informed on changes in healthcare regulations and credentialing requirements to adapt processes as needed.<br>• Provide training and guidance to team members on credentialing procedures and best practices.<br>• Support the implementation of process improvements to enhance efficiency and accuracy in credentialing operations.
We are looking for an organized and meticulous Assistant Property Manager to join our team in Hopewell, Virginia. In this Contract-to-Permanent position, you will play a key role in supporting property management operations, ensuring compliance with program regulations, and maintaining accurate records. This role offers an excellent opportunity to contribute to the rental and leasing services industry while enhancing your organizational skills.<br><br>Responsibilities:<br>• Maintain and update both electronic and physical program records to ensure accuracy and accessibility.<br>• Assist in preparing periodic reports and compiling essential documentation for review.<br>• Support processes related to tenant approvals, re-examinations, interim evaluations, and inspections.<br>• Coordinate briefing and informal hearing preparations alongside the Blended Occupancy Specialist.<br>• Process program-related information across electronic and paper formats in compliance with established guidelines.<br>• Ensure adherence to program policies and regulations under the supervision of the Property Manager and Blended Occupancy Specialist.<br>• Conduct Housing Quality Standard inspections to verify compliance and safety standards.<br>• Perform additional property management tasks as assigned by supervisors.<br>• Keep the property business office organized and efficient, adhering to scheduled office hours and procedures.
<p>We are looking for a dedicated Receptionist/Administrative Assistant for a client in Richmond, Virginia. This role focuses on delivering exceptional customer service by fostering proactive communication, building strong client relationships, and creating a hospitality-driven workplace atmosphere. As a key part of the experience program, you will be instrumental in ensuring a seamless and engaging experience for both clients and service partners. This is a contract to hire opportunity!</p><p><br></p><p>Responsibilities:</p><p>• Manage various programs, including access badges for contractors, landlord building access cards, lost and found services, luggage storage, and quarterly inspections for art and meeting spaces.</p><p>• Collaborate with the conference services team and administrative staff to organize and support site events.</p><p>• Address and escalate issues related to building services such as janitorial, mailroom, facilities, copier services, parking, badging, and conference rooms by submitting work orders through appropriate channels.</p><p>• Foster teamwork and cooperation with other service lines to ensure smooth operations.</p><p>• Contribute to projects and initiatives aimed at enhancing employee engagement, boosting productivity, reducing costs, mitigating risks, and creating value for the client.</p><p>• Perform additional responsibilities and tasks as assigned to support overall service delivery.</p>
<p>Our client is seeking a Senior Accountant to assist with all aspects of foundation accounting for a Higher Education institution! Your responsibilities will include:</p><p><br></p><p>•Review and prepare accounting and/or banking transactions. •Reviewing the documents for accuracy and completeness. Ensure transactions are completed timely and accurately. </p><p>•Prepare journal entries as needed.</p><p>•Prepare bank reconciliations monthly.</p><p>•Review cash balances and forecasted spending; manage cash account transfer activity to balance short-term cash needs with higher interest earnings opportunities.</p><p>•Prepare upload/recording of quarterly Endowment Activity from the third-party vendor.</p><p>•Partner with University staff to prepare the upload/recording of scholarships for each semester.</p><p>•Financial Reports for the Foundation’s quarterly board meetings. </p><p>•Prepare Balance Sheet, Income Statement and Actual vs Budget for operating expenses.</p><p>•Review the Financial Reports with the Executive Director and Finance Committee.</p><p>•Provide ad hoc reports as requested.</p><p>•Provide updates to the Executive Director and Finance Committee chair as needed.</p><p>•Prepare Annual Budget.</p><p>•Prepare an estimate of revenues and expenditures for routine budget items for foundation operations. Project inflation for anticipated increases to expenditures; coordinate with the Executive Director to determine other projected costs for non-routine transactions as deemed necessary. </p><p>•Calculate the available Scholarship spending for the upcoming school year and provide to the Committee.</p><p><br></p>
<p>We are looking for a detail-oriented Administrative Assistant to join our team in Richmond, Virginia. This Contract-to-Permanent position is ideal for someone with strong communication skills and the ability to manage a variety of administrative and customer service tasks efficiently. The role involves interacting with employees, handling inquiries, and ensuring compliance in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to employee inquiries via phone, addressing general questions and concerns with professionalism and clarity.</p><p>• Manage 20-30 incoming calls daily, providing accurate information and resolving issues as needed.</p><p>• Process unemployment claims efficiently and ensure all documentation is completed according to company standards.</p><p>• Support company compliance efforts by maintaining accurate records and adhering to established policies.</p><p>• Assist in filing complaints and follow up on resolution processes.</p><p>• Collaborate with team members to provide administrative support across various functions.</p><p>• Ensure data entry and order processing tasks are completed accurately and on time.</p><p>• Maintain a high level of customer service in all interactions, both inbound and outbound.</p><p>• Adapt to training and development opportunities to continuously improve skills and performance.</p>
We are looking for a dedicated Customer Service Representative to join our team in Richmond, Virginia. This is a Contract-to-Permanent position within the wholesale distribution industry, offering an opportunity to showcase your customer service expertise while contributing to a dynamic and collaborative environment. If you thrive in fast-paced settings and enjoy resolving customer inquiries, this role is perfect for you.<br><br>Responsibilities:<br>• Address and resolve customer issues promptly and professionally.<br>• Process order changes with accuracy and efficiency.<br>• Coordinate with freight carriers to track and confirm shipment statuses.<br>• Handle claims and modifications related to customer orders.<br>• Collaborate with various departments to ensure seamless communication and resolution of issues.
We are looking for a highly organized and detail-oriented Accounts Payable Clerk to join our team in Charles City, Virginia. In this role, you will manage accounts payable functions related to inventory purchases from salvage yards, ensuring accuracy and efficiency in all transactions. The ideal candidate will have strong communication skills and the ability to work independently while supporting the broader accounting department.<br><br>Responsibilities:<br>• Handle brokered accounts payable functions for designated locations, with occasional support for other sites as needed.<br>• Reconcile complex accounts payable transactions using industry-specific software, Excel, and manual processes.<br>• Identify and report variances, collaborating with managers to resolve discrepancies and prevent future errors.<br>• Maintain consistent communication with vendors to address questions and ensure timely processing.<br>• Perform additional tasks and projects to assist the accounting department as required.
We are looking for a dedicated Customer Service Representative to join our team in Richmond, Virginia. In this role, you will provide outstanding support to customers by handling inquiries, managing orders, and resolving issues with efficiency and attention to detail. This is a Contract to permanent position, offering an excellent opportunity to grow within the transport industry.<br><br>Responsibilities:<br>• Respond promptly to inbound and outbound customer calls, addressing inquiries and concerns with a positive attitude.<br>• Process order entries accurately and efficiently while ensuring customer satisfaction.<br>• Collaborate with team members to resolve customer issues and provide solutions.<br>• Maintain detailed records of customer interactions and transactions in the system.<br>• Deliver exceptional service by staying informed about company products and policies.<br>• Follow up with customers as needed to ensure their issues are fully resolved.<br>• Handle high call volumes with attention to detail, ensuring all customers feel valued and supported.<br>• Assist in identifying trends in customer feedback to improve overall service quality.<br>• Adhere to company guidelines and standards for customer service excellence.
We are looking for a dedicated Desktop Support Analyst to join our team in Prince George, Virginia. This long-term contract position offers an excellent opportunity to contribute to a dynamic manufacturing environment by providing technical solutions and ensuring seamless desktop operations. If you are skilled in troubleshooting and passionate about delivering exceptional IT support, we encourage you to apply.<br><br>Responsibilities:<br>• Provide technical support for desktop hardware, software, and peripheral devices, ensuring optimal functionality.<br>• Administer and troubleshoot Active Directory accounts, including user permissions and group policies.<br>• Perform imaging and deployment of workstations while maintaining compliance with company standards.<br>• Diagnose and resolve issues related to Microsoft Windows 10 and other desktop operating systems.<br>• Collaborate with team members to identify and implement improvements in IT processes and support.<br>• Maintain accurate documentation of technical procedures, configurations, and support activities.<br>• Assist in the setup and installation of new desktop equipment and related hardware.<br>• Respond promptly to user requests and technical issues, delivering solutions in a timely manner.<br>• Ensure adherence to security protocols and company policies during all support activities.<br>• Provide guidance to end-users on best practices for utilizing desktop systems and software.
We are looking for a dedicated Product Support Specialist to join our team in Midlothian, Virginia. This Contract-to-permanent position offers an exciting opportunity to support critical business systems in the construction industry. The ideal candidate will bring expertise in IT systems management, reporting tools, and cybersecurity protocols to ensure seamless operations and compliance.<br><br>Responsibilities:<br>• Manage and maintain IT inventory across multiple business locations.<br>• Develop and present proposals for new IT equipment, such as servers, printers, and computers.<br>• Evaluate IT investments to align with organizational needs and strategic objectives.<br>• Monitor and ensure reliability of backup systems and disaster recovery processes.<br>• Conduct regular testing of business continuity plans to minimize risks.<br>• Implement and enforce cybersecurity measures, including firewalls, antivirus software, and data backup systems.<br>• Oversee the management of enterprise systems and reporting platforms, ensuring their optimal functionality.<br>• Create and automate business reports using tools like Power BI, streamlining data processes.<br>• Provide technical training and support to employees, bridging gaps in understanding.<br>• Collaborate with stakeholders to translate technical concepts into actionable strategies.
<p>Exceptional opportunity for Richmond based real estate company! We are looking for an experienced Senior Property Accountant. This role is crucial in ensuring the accuracy and integrity of financial records for our property portfolio. The ideal candidate will be detail-oriented, proactive, and capable of managing multiple priorities in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and reconcile property bank accounts, promptly addressing and resolving any discrepancies.</p><p>• Perform detailed reconciliations of balance sheet accounts, including asset capitalization and discrepancy resolution.</p><p>• Prepare and review mortgage reconciliations, including escrow accounts, ensuring accuracy and resolving variances.</p><p>• Validate monthly management fee calculations and obtain necessary approvals.</p><p>• Create and post journal entries such as reclassifications, depreciation, amortization, and accruals.</p><p>• Generate comprehensive property financial reporting packages and other essential financial data.</p><p>• Conduct analysis of account information and provide insights on trends.</p><p>• Support the annual budget preparation process and assist with year-end audits and tax requirements.</p><p>• Participate in special projects and provide support as needed.</p>
We are looking for a skilled Tax Accountant/Bookkeeper to oversee tax preparation and bookkeeping tasks for individual, corporate, and fiduciary clients. This role involves direct client interaction, requiring excellent communication and problem-solving skills. The ideal candidate will have a strong background in tax accounting with proficiency in tools such as QuickBooks, Sage, and Microsoft Office.<br><br>Responsibilities:<br>• Prepare and review individual tax returns, ensuring accuracy and compliance with tax regulations.<br>• Handle corporate and S-Corp tax returns, including planning and reporting responsibilities.<br>• Manage fiduciary tax returns, applying specialized knowledge to meet legal requirements.<br>• Collaborate with clients to gather financial information and address tax-related inquiries.<br>• Utilize accounting software such as QuickBooks and Sage to maintain accurate records.<br>• Reconcile financial discrepancies and ensure compliance with accounting standards.<br>• Prepare detailed financial reports and summaries using Microsoft Excel.<br>• Provide clients with expert guidance on tax planning and compliance strategies.<br>• Maintain up-to-date knowledge of tax laws and regulations to ensure accurate reporting.
We are looking for an organized and proactive Dispatcher to join our team in Richmond, Virginia. In this role, you will be responsible for coordinating transit operations, ensuring the timely dispatch of bus drivers, and maintaining efficient communication channels. This is a Contract-to-Permanent position that offers the opportunity to grow within the transport industry.<br><br>Responsibilities:<br>• Coordinate the scheduling and dispatch of bus drivers to ensure timely service.<br>• Maintain clear and effective communication with drivers to address any operational issues.<br>• Utilize computer-aided dispatch systems to manage and monitor transit operations.<br>• Provide exceptional customer service by assisting with inquiries and resolving service-related concerns.<br>• Monitor transportation routes and adjust schedules as needed to optimize efficiency.<br>• Collaborate with logistics teams to ensure smooth operations and manage resources effectively.<br>• Document and report incidents, delays, or other operational challenges promptly.<br>• Ensure compliance with company policies and transportation regulations.<br>• Track and analyze operational data to identify areas for improvement.
<p>We are looking for a detail-oriented, bilingual, Spanish speaking, Collections Specialist to join our team in Henrico, Virginia. This Contract to permanent position is ideal for someone with strong communication skills and a background in commercial and consumer collections. The role involves managing past-due real estate and property tax accounts while providing excellent customer service in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Contact clients to address overdue real estate and property tax accounts and arrange payment plans.</p><p>• Monitor and follow up on outstanding balances to ensure timely resolution of payment issues.</p><p>• Utilize call center tools to manage high volumes of customer interactions efficiently.</p><p>• Collaborate with internal teams to investigate and resolve disputes related to billing and collections.</p><p>• Maintain accurate records of all customer communications and payment agreements.</p><p>• Ensure compliance with relevant laws and company policies during collection activities.</p><p>• Provide exceptional customer service while handling sensitive financial matters.</p><p>• Analyze account histories to identify trends and recommend improvements to collection strategies.</p><p>• Respond promptly to customer inquiries regarding account balances and payment terms.</p><p>• Contribute to team goals by meeting or exceeding collection targets.</p>
We are looking for a skilled Training Specialist to join our team in Richmond, Virginia. In this long-term contract position, you will play a key role in developing and delivering engaging training materials to support organizational goals. If you have a passion for creating impactful learning experiences and possess expertise in e-learning tools, we encourage you to apply.<br><br>Responsibilities:<br>• Create and design interactive e-learning modules using tools like Adobe Captivate and Articulate Storyline.<br>• Facilitate virtual training sessions through platforms such as Cisco Webex Meetings.<br>• Develop courseware and instructional materials tailored to organizational needs.<br>• Ensure training programs comply with industry standards and regulatory requirements.<br>• Collaborate with stakeholders to identify training gaps and implement effective solutions.<br>• Document training processes and maintain accurate records for compliance purposes.<br>• Support system implementations by designing and delivering associated training materials.<br>• Provide exceptional customer service and communication throughout the training process.<br>• Monitor and evaluate the effectiveness of training programs, recommending improvements as needed.<br>• Manage multiple training projects simultaneously while adhering to timelines and quality standards.
We are looking for a dedicated LMS System Administrator to oversee the technical configuration and user support of our Learning Management System (LMS). This role involves managing the current platform, supporting end-users, and leading the implementation of a new LMS and related systems. Based in Fredericksburg, Virginia, this position is ideal for someone who thrives in a fast-paced, technology-driven environment.<br><br>Responsibilities:<br>• Lead the implementation of a new Learning Management System (LMS) and Student Information System, collaborating with vendors and internal teams to configure, test, and launch the platforms.<br>• Administer, configure, and maintain the existing LMS and future systems in alignment with organizational policies and industry standards.<br>• Provide technical support to departments, ensuring optimal system performance and functionality for organizational initiatives.<br>• Analyze business requirements and deliver tailored technical solutions, including customizations and integrations, while balancing user needs with technical constraints.<br>• Collaborate on technical projects to ensure they align with the organization's technology strategies and goals.<br>• Manage data imports, perform regular data hygiene activities, and ensure data accuracy within the LMS.<br>• Respond promptly to user support tickets, resolving issues related to the LMS and associated systems.<br>• Identify and address recurring user issues by developing solutions and improving system usability.<br>• Create and maintain comprehensive documentation, including standard operating procedures, training materials, and user guides.<br>• Provide backup support for other IT roles and participate in departmental activities such as budget planning and strategic initiatives.
We are looking for an experienced Senior Staff Accountant to join our team in Toano, Virginia. In this role, you will oversee accounts payable and receivable, maintain accurate financial records, and ensure compliance with tax and regulatory requirements. You will be the sole accountant managing essential financial operations while collaborating with other team members to ensure seamless processes.<br><br>Responsibilities:<br>• Handle accounts payable and receivable processes, ensuring timely and accurate entries.<br>• Maintain detailed financial records and resolve any discrepancies.<br>• Oversee cash flow management and prepare financial reports for tax filings, including annual tax and 1099 reports.<br>• Manage multistate sales tax reporting and compliance, working closely with Avalara.<br>• Collaborate with the customer service/accounting team member on credit card coding, asset tracking, and subscription/license management.<br>• Ensure compliance with applicable accounting standards and regulations.<br>• Utilize Oracle NetSuite for financial operations and reporting.<br>• Perform month-end close activities, including journal entries and account reconciliations.<br>• Prepare and reconcile bank statements to maintain accurate financial data.<br>• Provide insights and recommendations to the company president based on financial analysis.
We are looking for a dedicated Customer Service Representative to join our team in Richmond, Virginia. In this position, you will play a vital role in delivering exceptional service to customers, ensuring their inquiries and orders are handled efficiently and professionally. This is a great opportunity for someone with strong communication skills and a passion for customer satisfaction.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via inbound calls, addressing questions and resolving issues with professionalism.<br>• Process orders accurately using order entry systems to ensure timely fulfillment.<br>• Provide clear and concise information about products and services to assist customers in making informed decisions.<br>• Manage both inbound and outbound calls to maintain effective communication with clients and partners.<br>• Collaborate with team members to ensure customer concerns are resolved effectively and within company guidelines.<br>• Maintain detailed records of customer interactions, transactions, and feedback for continuous improvement.<br>• Identify opportunities to enhance customer experience and suggest improvements to processes.<br>• Uphold company standards by delivering high-quality service and maintaining a positive attitude during interactions.<br>• Follow established protocols and procedures to ensure compliance with company policies.
<p>The IAM Systems Administrator – CyberArk Privilege Cloud is responsible for the administration, support, and ongoing optimization of the CyberArk Privileged Access Management (PAM) platform. This role focuses on securing privileged credentials, secrets, and session activity across hybrid environments (cloud and on-premises), while enabling least-privilege access, Zero Standing Privileges (ZSP), and Just-in-Time (JIT) access models.</p><p>This position works closely with security, infrastructure, and compliance teams to support key security initiatives, enforce access policies, and maintain the operational resilience of PAM services in alignment with Zero Trust Architecture principles.</p>