<p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>· Fulfill customer inquiries</p><p>· Order/Vendor Management</p><p>· Build strong customer relationships</p><p>· Process Improvement</p><p>· Sales Support</p><p>· Maintain customer records</p><p>· Delivery Tracking</p><p>· Follow-up with all customer correspondence via phone and email</p><p>· Ability to transfer documentation into a Paperless Environment</p>
<p>Do you have exceptional communication skills, a passion for helping others, and a knack for solving problems? Robert Half is seeking a Customer Service Representative to join a local and growing organization! We're looking for an enthusiastic and detail-oriented individual to provide top-notch support to our clients and customers, ensuring satisfaction and fostering positive relations.</p><p><br></p><p><strong>About the Role:</strong></p><p>As a skilled Customer Service Representative, you will be the first point of contact for customers, helping resolve inquiries and ensuring an outstanding customer experience. You will:</p><ul><li>Efficiently answer, manage, and document customer inquiries through phone, email, and/or chat platforms.</li><li>Resolve customer issues by identifying solutions and taking ownership of cases from start to finish.</li><li>Maintain up-to-date knowledge of company products and services to provide accurate information and assistance.</li><li>Proactively identify challenges and escalate any complex issues, collaborating with appropriate teams to provide timely resolutions.</li><li>Provide constructive feedback to improve operations and enhance customer support processes.</li></ul><p><br></p>
<p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
<p>Are you a people person who thrives in a fast-paced environment? Do you love solving problems and delivering top-notch customer service? Join our growing team in <strong>Camp Hill</strong>, where every call is an opportunity to make someone’s day a little better!</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Engage with customers over the phone, email, and chat — providing excellent service with a smile (even when they can’t see it!)</li><li>Handle inquiries, troubleshoot issues, and provide accurate information about products and services</li><li>Document customer interactions efficiently and accurately in our system</li><li>Collaborate with teammates and supervisors to continuously improve the customer experience</li><li>Meet or exceed performance goals in quality, productivity, and customer satisfaction</li></ul><p><br></p>
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
<p>We are seeking a talented and motivated <strong>Sales Support Administrator</strong> to join our team. In this role, you will work closely with clients and internal departments to ensure the smooth operation of sales processes and customer relationships. If you thrive in a collaborative and fast-paced environment, have excellent communication skills, and excel at problem-solving, this opportunity might be perfect for you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle incoming customer inquiries via phone with prompt and professional responses.</li><li>Accurately input sales orders and invoices into QuickBooks software.</li><li>Coordinate and follow up on outstanding invoices to ensure timely payment by collaborating with customers and internal teams such as sales, accounting, and manufacturing.</li><li>Maintain and update customer information using Salesforce.com, leveraging the platform to enhance client relationships and add value.</li><li>Utilize Salesforce.com and other marketing tools to play a vital role in lead generation and opportunity follow-ups.</li><li>Build trust and maintain strong relationships with customers by delivering efficient and effective communication across all organizational levels.</li><li>Foster positive and collaborative relationships within the company’s team to ensure smooth workflow.</li><li>Contribute to setting individual and team performance goals and actively work towards achieving them.</li><li>Adhere to company communication policies and procedures to ensure consistency in interactions.</li></ul><p><br></p>
<p>We have partnered with a thriving, manufacturer on their search for an organized Sales Support Coordinator with strong administrative skills. As the Sales Support Coordinator, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Provide administrative support to sales team</p><p>· Fulfill customer inquiries</p><p>· Serve as liaison between sales team, clients, and internal departments</p><p>· Manage and update customer accounts and CRM systems</p><p>· Resolve pricing issues/errors</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Track sales leads, monitor progress, and ensure follow-up</p><p>· Provide customer quotes and pricing</p><p>· Troubleshoot data performance inquiries</p>
A well-established law firm is seeking a permanent Trust and Estate Administration Paralegal to support its Private Client, Trusts, and Estates group on a hybrid schedule in Philadelphia. The team represents executors, trustees, and beneficiaries in all areas of trust and estate administration — including estate settlement, tax return preparation and audits, ongoing trust accounting, and implementation. The firm seeks a detail-oriented and experienced paralegal who takes a practical and personalized approach to client service. <br> Ideal Candidate: The successful candidate will have 5+ years of experience in trust and estate administration, advanced knowledge of estate and trust procedures, strong interpersonal skills to build relationships with clients, and the ability to handle confidential matters with discretion. <br> experience in candidates with estate planning law firm experience should reach out directly to Kevin Ross at Robert Half in Philadelphia.
<p>We have partnered with a global leader on their search for an organized Sales Support Administrator with strong administrative skills. As the Sales Support Administrator, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate the onboarding process for new sales team members, ensuring they are equipped with necessary resources.</p><p>• Oversee the administration of the U.S. fleet program, including maintaining accurate records and compliance.</p><p>• Update and manage territory assignments and employee data to support sales operations.</p><p>• Collaborate with the events team to coordinate attendee lists and deliverables for various events.</p><p>• Handle multiple projects and tasks simultaneously, ensuring timely completion and quality results.</p><p>• Develop a comprehensive understanding of team priorities and ongoing projects to provide effective support.</p><p>• Perform general administrative duties, including data entry and document management, as required.</p><p>• Process invoices and manage accounts payable and receivable in alignment with company procedures.</p>
<p>We are looking for a dedicated Collections Specialist to join a team in Wilmington, Delaware, on a contract with potential for a long-term role. The ideal candidate will have a strong background in collections and customer service, particularly in a high-volume call center environment. This role requires someone who can effectively manage billing and collection processes while maintaining positive client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of accounts to ensure timely collection of payments and resolution of outstanding balances.</p><p>• Communicate with customers via phone and email to address payment inquiries and resolve disputes.</p><p>• Analyze account discrepancies and collaborate with internal teams to ensure accurate billing.</p><p>• Maintain detailed records of all customer interactions and payment activities.</p><p>• Utilize Microsoft Excel to track and report on collection activities and account statuses.</p><p>• Follow established processes to meet collection goals and reduce delinquency rates.</p><p>• Provide exceptional customer service while handling sensitive financial information.</p><p>• Identify and escalate complex issues to the appropriate departments for resolution.</p><p>• Monitor and update account information to ensure accuracy and compliance with company policies.</p>
<p>We are looking for a personable and organized Front Desk Coordinator to join our team on a contract basis located in the Greater Philadelphia Region. In this role, you will be the first point of contact for visitors and team members, ensuring a welcoming and detail-oriented office environment. This Front Desk Coordinator position offers an excellent opportunity to contribute to the smooth daily operations of our organization.</p><p><br></p><p>What you get to do every single day:</p><p>• Welcome and assist visitors and staff with courtesy and efficiency.</p><p>• Handle incoming and outgoing mail, as well as organize and distribute packages efficiently.</p><p>• Monitor office supplies and replenish inventory to maintain seamless daily operations.</p><p>• Provide administrative support, including scheduling, record maintenance, and document preparation.</p><p>• Ensure the front office area remains clean, organized, and aligned with the company's standards.</p><p>• Respond to phone calls using a multi-line system and direct inquiries appropriately.</p><p>• Assist with concierge services, addressing visitor and employee needs promptly.</p><p>• Collaborate with team members on special projects and tasks as required.</p>
<p>We are looking for an organized and personable Front Desk Coordinator to join a Charter school located in the Greater Philadelphia Region on a contract basis for 3-4 months. In this role, you will be the first point of contact for visitors while also supporting the administrative needs of the office. This Front Desk Coordinator position requires excellent communication skills, efficiency with technology, and a proactive approach to managing daily tasks.</p><p><br></p><p>What you get to do every single day:</p><p>• Record and maintain accurate documentation for late notes and early dismissals.</p><p>• Serve as a liaison between families, guardians, teachers, and staff to ensure smooth communication.</p><p>• Perform data entry tasks and maintain spreadsheets with precision and attention to detail.</p><p>• Coordinate and schedule meetings for the Dean, Principal, Assistant Principal, and other key staff members.</p><p>• Handle filing, scanning, copying, printing, and other clerical duties to support the office.</p><p>• Manage the distribution and organization of incoming and outgoing mail.</p><p>• Provide reception and concierge services to ensure visitors and callers receive prompt assistance.</p><p>• Operate multi-line phone systems effectively to answer and direct inbound calls.</p>
<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
<p>We are looking for <strong>Purchasing Agents </strong>to join our client's team in Reading, PA for long term contract.<b> </b>As a Purchasing Agent, you are<b> </b>responsible for sourcing, negotiating, and procuring materials, goods, and services required by an organization. They collaborate with vendors and suppliers to ensure timely delivery, maintain cost-effectiveness, and uphold quality standards. The Purchasing Agent plays a critical role in maintaining inventory levels and supporting operational needs in alignment with company goals. </p><p><br></p><p><strong>Key Responsibilities: </strong></p><ul><li>Research and identify potential suppliers and vendors for necessary goods and services.</li><li>Evaluate products, negotiate pricing, terms, and contracts with vendors to secure the best deals within budget constraints.</li><li>Issue purchase orders and monitor delivery schedules to ensure timely receipt of goods and services.</li><li>Maintain accurate purchasing records, including documentation of contracts, invoices, and supplier performance.</li><li>Develop and sustain relationships with vendors to foster long-term collaborations.</li><li>Monitor inventory levels and collaborate with other departments to forecast procurement needs.</li><li>Ensure all purchases comply with company policies, standards, and regulatory requirements.</li><li>Address and resolve any issues with shipments, delays, or defective goods.</li><li>Provide regular reports on purchasing activities, cost savings, and opportunities for process improvement.</li></ul><p>If interested, please send resume to Marcella marcella.pachuilo@roberthalf com</p>
We are looking for an organized and detail-oriented General Office Clerk to join our team in Pedricktown, New Jersey. This is a long-term contract position requiring strong administrative and customer service skills, along with proficiency in Microsoft Office applications. The ideal candidate will play a key role in ensuring smooth office operations and supporting various day-to-day tasks.<br><br>Responsibilities:<br>• Perform general administrative duties such as organizing files, scanning documents, and handling correspondence.<br>• Manage customer inquiries efficiently and professionally, providing exceptional service.<br>• Enter and update data accurately into various systems and databases.<br>• Utilize Microsoft Excel to create spreadsheets, manage data, and perform basic calculations.<br>• Draft and edit documents using Microsoft Word, ensuring accuracy and proper formatting.<br>• Schedule appointments and maintain calendars to support team and management activities.<br>• Handle shipping and receiving tasks, including tracking shipments and preparing documentation.<br>• Use Microsoft Outlook to manage emails, coordinate communications, and organize schedules.<br>• Collaborate with team members to ensure seamless office operations and address any challenges.<br>• Assist in maintaining inventory and ordering supplies as needed.
<p>Growing, Wilmington Delaware client seeks a thorough Collections Specialist. In this role you will handle customer payment discrepancies, accounts receivable identify outstanding debts, place collection calls, track customer credit worthiness, analyze and review customer invoices, and prepare repayment schedules. The successful Collections Specialist will also manage credit risk, maintain customer accounts, and assist with billing. If you are looking for a promising collections role with longevity, this may be for you!</p><p><br></p><p>What you get to do daily</p><p>· Manage credit and collection functions</p><p>· Prepare customer invoices electronically</p><p>· Monitor aging AR balances</p><p>· Analyze, and review customer credit worthiness</p><p>· Identify delinquent accounts</p><p>· Ensure proper documents and agreements are on file</p><p>· Perform payment reconciliations</p><p>· Investigate and resolve discrepancies</p><p>· Develop and schedule payment plans</p>
<p>A well-established, independent wealth advisory firm is seeking a Trust and Estate Attorney to join its growing team. This firm specializes in comprehensive financial planning and wealth management, with a niche focus on serving high-net-worth professionals. The team is known for its collaborative culture, deep expertise, and nationwide client base.</p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Analyze and interpret complex estate planning documents to ensure accuracy and alignment with legal standards.</p><p>• Develop estate plans that align with clients' personal and financial objectives.</p><p>• Conduct thorough legal research on trusts, estates, and related topics to support client strategies.</p><p>• Partner with financial advisors to deliver integrated and effective planning solutions.</p><p>• Communicate with clients and their representatives to address legal inquiries and provide guidance.</p><p>• Draft and review legal documents with precision and attention to detail.</p><p>• Manage multiple cases simultaneously while maintaining high levels of accuracy and efficiency.</p>
<p><strong>KYC / EDD Quality Control Lead </strong></p><p><br></p><p>A client of ours is looking for a KYC / EDD Quality Control Lead to join their team for a contract role. The ideal candidate will bring deep knowledge of Bank Secrecy Act (BSA) and USA Patriot Act requirements, along with a strong background in Know Your Customer (KYC), Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD). This role will focus heavily on Quality Control (QC) reviews and the continuous improvement of our KYC and EDD processes.</p><p><br></p><p>Responsibilities:</p><ul><li>Lead and support the BSA Officer in fulfilling BSA-related activities, including KYC, CDD, EDD, OFAC, CTR, and SAR requirements.</li><li>Provide guidance and leadership to the KYC team in developing an integrated, automated KYC review process, including periodic EDD reviews.</li><li>Define and refine requirements, processes, and procedures for KYC completion on new accounts, Anticipated Activity assessments, and ongoing periodic reviews for both business and individual clients.</li><li>Identify and implement system and process improvements to enhance efficiency and compliance within the KYC and EDD review framework.</li><li>Ensure all activities adhere to legal, regulatory, and internal policy standards.</li><li>Conduct in-depth QC reviews to verify accuracy, completeness, and compliance of KYC documentation and EDD analysis.</li><li>Obtain and evaluate additional documentation and data from relevant sources to complete comprehensive reviews.</li><li>Partner with cross-functional teams to address findings, escalate concerns, and recommend risk mitigation strategies.</li></ul>
<p>Growing services firm seeks a Project Biller who will be responsible for preparing, reviewing and submitting accurate and timely project-related invoices. This role will consist of preparing weekly invoices, generating billing documents, analyzing project budgets, review/negotiating contract terms, work closely with project manager and accounting staff to ensure compliance, maintain accurate billing records, and assist with accounting support as needed. This Project Biller should have strong organizational and accuracy skills, solid communication, and excellent time management skills. </p><p><br></p><p>Major Responsibilities</p><p>· Prepare and submit invoices for client projects in accordance with contract and timelines</p><p>· Create and monitor project accounts</p><p>· Monitor project budgets, costs, and milestones</p><p>· Review project documentation and contracts to ensure accurate billing</p><p>· Collaborate with project managers to verify billable hours, expenses, and change orders</p><p>· Maintain detailed records of all billing activities and supporting documentation</p><p>· Track accounts receivable related to projects and follow up on overdue payments</p><p>· Assist with revenue forecasting and financial reporting related to project billing</p><p>· Ensure compliance with internal controls and financial policies</p>
<p>Technical firm seeks a REMOTE AR/Collections Specialist with strong billing and collections experience. We are looking for a candidate who can identify and monitor overdue payments, report collection activity, prepare budget plans, arrange debt payoffs, distribute monthly delinquency notices, maintain sales tax certifications, and resolve billing and customer credit issues. This AR/Collections Specialist will also process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>How you will make an impact</p><p>· Create and maintain credit history records</p><p>· Assist with administrative activities</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Identify delinquent accounts</p><p>· Draft collection letters</p><p>· Perform payment reconciliations</p><p>· Assist with client credit inquiries</p><p>· Apply daily cash receipts</p><p>· Ad hoc projects</p>
<p>Robert Half is seeking a friendly, professional, and organized individual to join a local team as a Part-Time Receptionist. As the first point of contact for our clients and visitors, the ideal candidate will represent our company with enthusiasm and deliver exceptional service. This is a fantastic opportunity to gain experience in a dynamic and fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome clients, visitors, and staff with warmth and professionalism.</li><li>Answer, screen, and route incoming calls to appropriate departments.</li><li>Schedule and manage appointments using our booking system.</li><li>Maintain a clean and organized reception area.</li><li>Receive and distribute mail, packages, and deliveries.</li><li>Provide administrative support to various departments as needed.</li><li>Monitor office supplies and other materials for the reception area and replenish as required.</li></ul><p><br></p>
<p>Robert Half is working on behalf of a respected local organization to find a talented, personable, and reliable <strong>Receptionist</strong>. Are you someone who enjoys greeting visitors with a warm smile, multitasking, and keeping operations running smoothly? If so, this could be the role for you!</p><p><br></p><p>Key Responsibilities:</p><ul><li><strong>Front Desk Operations:</strong> Serve as the first point of contact, welcoming visitors warmly and directing them as needed. (Source: RH Acronym Guide.docx context: MIT)</li><li><strong>Phone Management:</strong> Answer, screen, and route incoming calls promptly and professionally; handle general inquiries.</li><li><strong>Administrative Support:</strong> Assist with basic clerical duties such as scheduling appointments, organizing mail, and maintaining office supplies.</li><li><strong>Data Entry:</strong> Accurately input, update, and maintain records as needed.</li><li><strong>Communication:</strong> Serve as a liaison between various departments and external contacts.</li></ul>
We are offering an exciting opportunity for a Compliance Administrator in the financial services industry. The selected individual will play a crucial role in the company's compliance operations, assisting the Compliance Officer in various tasks to ensure adherence to regulations and to minimize risk related to the company's business.<br><br>Responsibilities:<br>• Develop and manage a comprehensive compliance calendar <br>• Contribute to the completion of diverse regulatory filings<br>• Assist in conducting self-assessments as per the Compliance Officer's design<br>• Participate in the preparation of the annual insurance application<br>• Conduct detailed compliance monitoring reviews<br>• Compile and deliver compliance monitoring reports<br>• Aid in revising company policies and procedures<br>• Research and provide answers to compliance-related inquiries from team members<br>• Assist in responding to compliance audit and examination requests<br>• Conduct thorough reviews of customer accounts and activities<br>• Ensure clear and detail oriented communication, both internally and externally<br>• Handle additional duties as assigned within the scope of the compliance function.
<p>We are looking for a detail-oriented General Office Clerk to join our team in Camden, New Jersey. In this long-term contract position, you will provide essential clerical support to property managers, ensuring smooth and efficient operations. This role is ideal for someone with at least one year of experience in administrative tasks and a keen eye for organization.</p><p><br></p><p>Responsibilities:</p><p>• Organize and maintain office files and records to ensure easy access and retrieval.</p><p>• Perform accurate data entry tasks to support administrative functions.</p><p>• Scan and digitize documents to maintain electronic records.</p><p>• Provide general back-office support, including handling correspondence and scheduling.</p><p>• Assist property managers with day-to-day clerical tasks.</p><p>• Prepare and format reports, spreadsheets, and other documents as needed.</p><p>• Respond to inquiries and provide information to internal staff or external stakeholders.</p><p>• Maintain office supplies inventory and ensure smooth workflow.</p><p>• Collaborate with team members to improve organizational processes.</p><p>• Handle confidential information with discretion.</p>
