Position summary <br> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. <br> <br> Job qualifications <br> bull High school diploma or equivalent. <br> bull Minimum 1 year office services experience preferably in a legal banking or large corporate environment. <br> bull Skilled in the use of mail phone email digital reprographics and mail equipment. <br> bull Familiar with general back office procedures to meet and maintain client satisfaction. <br> bull Proven customer service skills are required in order to create maintain and enhance customer relationships. <br> bull Good written and verbal communication skills including detail oriented telephone and email etiquette. <br> bull Attention to detail with good organizational skills. <br> bull Must be able to meet deadlines and complete all projects in a timely manner. <br> bull Ability to handle sensitive and/or confidential documents and information. <br> bull Able to make independent decisions that conform to business needs and policy. <br> bull Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level. <br> bull Must work well in a team environment. <br> bull Must be able to interact effectively with multi-functional and diverse backgrounds. <br> bull Ability to work in a fast-paced environment. <br> bull Must be self-motivated with positive can-do attitude. <br> <br> Supervision <br> bull Number and titles of direct reports if any: n/a <br> bull Received: Lead Office Services Associate Supervisor Manager Director <br> <br> Job relationships <br> bull Internal: This position works closely with the Office Services team <br> bull External: Clients <br> <br> Job duties <br> * denotes an essential function <br> bull *Utilize appropriate logs for all office services work. <br> bull *Ensure that job tickets are properly filled out before beginning work. <br> bull *Perform work in office services primarily reprographics mail and intake functions according to established procedures. <br> bull *Follow procedures to run jobs in proper order. <br> bull *Communicate with supervisor or client on job or deadline issues. <br> bull *Meet contracted deadlines for accepting completing and delivering all work. <br> bull *Troubleshoot basic equipment problems. <br> bull Be able to lift up to 50 lbs. on a regular basis. <br> bull Prioritize workflow. <br> bull Performs Quality Assurance on own and work of others. <br> bull Load machines with various paper toner supplies. <br> bull Answer telephone emails and place service calls when needed. <br> bull Interact with clients in person over the phone or electronically. <br> bull Adhere to Williams Lea policies in addition to client site policies. <br> bull Use equipment and supplies in a cost-efficient manner. <br> <br> Working condit...
We are looking for a courteous and organized Receptionist to join our team on a contract basis in Brea, California. This role is ideal for someone with outstanding communication skills and a meticulous demeanor who thrives in a small office environment. You will play a vital role in ensuring smooth day-to-day operations during a busy tax season.<br><br>Responsibilities:<br>• Welcome clients and visitors, creating a warm and welcoming first impression.<br>• Oversee appointment scheduling and calendar management using Microsoft Outlook.<br>• Perform document filing, scanning, and organization with attention to accuracy.<br>• Manage incoming and outgoing mail, including deliveries.<br>• Monitor and replenish office supplies, ensuring common areas remain tidy.<br>• Provide administrative support to the accounting team, assisting with various tasks.<br>• Uphold confidentiality while handling sensitive client and firm information.
We are looking for an organized and detail-oriented Receptionist to join our team in Irvine, California. In this long-term contract role, you will be the first point of contact for clients and visitors, ensuring smooth day-to-day operations at the front desk. This position requires excellent communication and multitasking skills, along with proficiency in administrative tasks.<br><br>Responsibilities:<br>• Greet clients and visitors warmly, providing assistance and directing them appropriately.<br>• Answer and manage a multi-line phone system, ensuring calls are routed efficiently.<br>• Perform data entry tasks with accuracy and maintain organized records.<br>• Handle email correspondence with attention to detail, responding to inquiries in a timely manner.<br>• Schedule appointments and coordinate calendars to ensure seamless operations.<br>• Maintain and organize files, ensuring easy access to important documents.<br>• Utilize Microsoft Office tools, including Excel, Outlook, and Word, to complete administrative tasks.<br>• Deliver outstanding customer service by addressing client needs with a positive attitude.<br>• Support office operations by managing supplies and ensuring the workspace remains organized.<br>• Collaborate with team members to ensure effective communication and workflow.
<p>We are looking for a dedicated and detail-oriented General Office Clerk to assist with a short-term project in West LA. This contract position involves physically organizing and moving office items to facilitate renovations. The role requires hands-on work and offers an excellent opportunity to contribute to a dynamic office environment.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Assist in moving boxes and organizing office belongings to prepare for renovations.</p><p>• Sort, categorize, and label items for efficient storage and retrieval.</p><p>• Evaluate and organize computer cords, ensuring they are properly stored or discarded if obsolete.</p><p>• Provide general back-office support, including scanning and organizing documents.</p><p>• Help maintain a clean and organized workspace throughout the project duration.</p><p>• Perform basic data entry tasks to update records as needed.</p><p>• Collaborate with team members to ensure timely completion of tasks.</p><p>• Adhere to safety guidelines while handling office equipment and supplies.</p>
