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34 results for Customer Success Specialist in West Rancho Dominguez, CA

Direct Support Specialist

Los Angeles, CA
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a Direct Support Specialist to provide individualized, community-based support that helps clients build independence and reach personal goals in Los Angeles, California. This contract opportunity is ideal for someone who combines compassion with strong organizational skills and enjoys working closely with individuals and families in a field-based setting. In this role, you will deliver practical day-to-day assistance, maintain accurate service records, and partner with a broader support network to promote client success and well-being. Responsibilities:• Deliver one-on-one support based on each client’s service objectives, adapting assistance to reflect individual strengths, priorities, and developmental needs.• Guide clients in building everyday living skills such as job readiness, household management, money handling, communication, and community participation.• Help establish and maintain consistent routines that encourage greater self-sufficiency, stability, and confidence.• Transport clients safely to appointments, programs, and other community destinations using a personal vehicle while following all safety expectations.• Protect and promote each client’s rights, dignity, health, and overall welfare during all interactions and activities.• Record service activities and client progress thoroughly, ensuring documentation is timely, accurate, and aligned with required standards.• Coordinate effectively with family members, employers, and multidisciplinary support teams to encourage continuity of care and progress toward goals.• Participate in scheduled trainings, team meetings, and supervision sessions, and complete additional assigned duties as needed.
2026-04-22T22:08:43Z

Client Solutions Manager

Los Angeles, CA
onsite
Permanent / Full Time
75000.00 - 85000.00 USD / Yearly
We are seeking a results-driven Client Solutions Manager to support growth within our Technology Contract Talent practice. This role is responsible for developing client relationships, driving business development, and delivering talent solutions that help organizations address critical technology skills gaps and project demands. Based on general knowledge.Key Responsibilities<ul><li>Build and expand relationships with hiring managers and key decision-makers across client organizations. Based on general knowledge.</li><li>Generate new business opportunities for contract talent solutions within the technology space. Based on general knowledge.</li><li>Consult with clients on workforce needs, project priorities, and staffing strategies. Based on general knowledge.</li><li>Partner closely with recruiting teams to align talent pipelines with client demand. Based on general knowledge.</li><li>Present tailored contract staffing solutions for initiatives involving security, AI, data, software development, cloud, and IT operations. </li><li>Manage the full client engagement lifecycle, from prospecting and business development through job order intake and ongoing account management. Based on general knowledge.</li><li>Maintain a high level of market activity and develop a strong network within the local technology community. Based on general knowledge.</li></ul>
2026-04-27T19:04:09Z

Customer Service Representative

Cerritos, CA
onsite
Temporary to Hire
17.25 - 20.00 USD / Hourly
We are seeking a candidate with Customer Care experience who can demonstrate professionalism, warmth, and enthusiasm in providing exceptional customer service to our customers. Position: Temp to Hire – Please note that traveling is a requirement for this position once they are hired. Attendance is strict Monday through Friday 8:30am to 5:30pm. Bilingual: Required (Spanish, Chinese, Vietnamese, or Tagalog) POSITION OVERVIEWThe Customer Care Associate (CCA) has a passion for taking care of customers. The Customer Care team processes a large volume of orders placed over email, fax, phone, and in person, researches and solves customer problems, processes returns and works on custom/special orders. The CCA loves to work within a team to exceed customer expectations. This person is motivated by and able to thrive in a fast-paced, start-up, environment with little structure and requiring a lot of initiative. The successful CCA ultimately develops a comprehensive understanding of the product and department policies and is able to recognize issues that should be escalated to the manager/supervisor for resolution. REPORTS TO: Manager, Customer CareESSENTIAL FUNCTIONSReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ol><li>Research and resolve customer inquiries.</li><li>Interact with customers to provide information in response to inquiries, concerns, and requests about products and services, including following through to completion on product returns and claims. A reply with solution is expected for most customer requests within two business days to customers, sales reps and internal departments.</li><li>Work with sales representatives, accounting, and the shipping department to process customer requests and concerns. Confirm orders, obtain payment information, and documents. </li><li>Respond to customer questions efficiently and effectively through the use of active listening, personalization techniques and focusing on adding value.</li><li>Build formal and informal relationships with customers and internal team members to drive customer loyalty and retention. Manage assigned accounts and review their performance. </li><li>Provide supervisor/manager with timely updates on order processing, shipping, and back orders.</li><li>May be asked to back up the front desk receptionist for a limited time, including greeting visitors, triaging phone calls, and other administrative tasks.</li><li>Participate in tradeshows and showroom set-ups. Engage and work with customers face-to-face.</li><li>Operate as a team player. Work together to drive solutions for the long-term success of Allstate Floral and its customers.</li></ol>
2026-04-27T21:58:44Z

Collections Specialist

Orange, CA
onsite
Temporary to Hire
26.60 - 30.80 USD / Hourly
We are looking for a Collections Specialist to join a growing organization in California and support the accounts receivable function with a strong focus on collections. This contract-to-permanent opportunity is well suited for someone who communicates confidently, works with precision, and takes initiative in managing outstanding balances. The ideal candidate will help strengthen cash flow by partnering with internal teams and customers to address billing concerns and secure timely payments. Responsibilities:• Manage a portfolio of customer accounts by contacting clients regarding overdue balances and driving timely payment resolution.• Investigate payment gaps, disputed charges, and invoice variances while coordinating with billing and service teams to reach accurate outcomes.• Keep thorough documentation of collection outreach, customer responses, and promised payment dates within company records.• Review aging data regularly and share clear updates on delinquent accounts, collection progress, and risk areas with leadership.• Follow up consistently on unpaid invoices to improve receivable performance and reduce the length of time balances remain outstanding.• Provide support with applying incoming payments and reconciling account activity when additional assistance is needed.• Contribute to month-end activities by reporting on overdue accounts and anticipated collections.• Maintain a precise, solutions-oriented approach in all customer interactions to preserve strong business relationships while securing payment.
2026-04-22T15:24:13Z

Part Time Collections Specialist

Glendale, CA
onsite
Temporary / Contract
28.50 - 33.00 USD / Hourly
We are looking for a Part Time Collections Specialist to join a well-established organization on a Contract basis in California. This part-time opportunity is ideal for a detail-focused individual who can manage collection activities with consistency, sound judgment, and a customer-focused approach. The role centers on supporting accounts receivable performance through proactive follow-up, issue resolution, and accurate recordkeeping while maintaining constructive relationships with customers. For immediate consideration apply today! Responsibilities:• Review outstanding receivables regularly and focus collection efforts on overdue balances based on urgency and account status.• Contact customers by phone, email, or other appropriate channels to secure payment while preserving positive business relationships.• Investigate invoice questions, payment disputes, and account concerns to help remove barriers to timely collection.• Record all collection activity, customer communication, and account updates with a high degree of accuracy and completeness.• Partner with accounting and other internal stakeholders to resolve billing-related issues and support account follow-up.• Assist with period-end activities by preparing collection updates, reconciling account information, and contributing to reporting needs.• Manage daily collection tasks independently in a high-volume environment while meeting deadlines and follow-through expectations.
2026-04-28T15:54:07Z

Commercial Loans Specialist

Los Angeles, CA
onsite
Temporary / Contract
43.00 - 43.00 USD / Hourly
We are looking for a skilled Commercial Loans Specialist to join our team on a long-term contract basis. In this role, you will be responsible for managing and monitoring commercial loan portfolios while ensuring compliance with financial regulations. This position is based in Los Angeles, California, and offers an opportunity to contribute to the success of a prominent financial services organization. Responsibilities: • Organize and prepare loan files for sorting, scanning, and uploading to the imaging center. • Maintain loan files, both physical and digital, ensuring they are always ready for audits. • Create and update borrower and guarantor profiles, including reporting and financial covenants, in the loan monitoring system. • Assist in maintaining and updating customer profiles and covenants based on credit approvals and loan agreements. • Support Relationship Managers and Portfolio Managers by addressing loan monitoring process inquiries and resolving system-related issues. • Generate periodic portfolio management and monitoring reports using the loan tracking system. • Monitor insurance requirements for loans, ensuring new policies are obtained and existing policies are renewed. • Review executed loan and credit documents to verify proper signatures, dates, and initials. • Facilitate loan closings and coordinate with compliance and operations teams for loan approvals, bookings, and fundings. • Collaborate with auditors and ensure ongoing compliance with regulatory requirements.
2026-04-30T15:08:41Z

Customer Service Representative

Los Angeles, CA
onsite
Temporary to Hire
23.00 - 26.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Los Angeles, California. In this contract-to-permanent role, you will handle customer inquiries and provide exceptional service through phone and other communication channels. This is an excellent opportunity to contribute to a dynamic team while building strong relationships with customers. Responsibilities: • Respond to customer inquiries via phone, email, or other communication platforms in a timely and detail-oriented manner. • Process orders and accurately input data into the system to ensure seamless transactions. • Handle both inbound and outbound calls to address customer needs and provide solutions. • Maintain and update customer records with accurate and detailed information. • Resolve customer complaints by identifying issues and offering appropriate resolutions. • Collaborate with team members to improve service processes and enhance customer satisfaction. • Stay informed about company products and services to effectively assist customers. • Follow up with customers to ensure their concerns are fully addressed and resolved. • Adhere to company policies and procedures while maintaining a high level of attention to detail.
2026-04-17T16:53:40Z

Product Manager

Irvine, CA
onsite
Permanent / Full Time
125000.00 - 145000.00 USD / Yearly
We are looking for a Product Manager to lead the strategy, measurement, and continuous improvement of AI-powered products in Irvine, California. This role will guide initiatives from early discovery through launch, using data, experimentation, and close cross-functional partnership to improve customer and internal user experiences. The ideal candidate brings strong technical product judgment, hands-on experience with AI systems, and the ability to translate business and operational needs into scalable product solutions. Responsibilities: • Establish performance measures for AI solutions and deliver regular reporting on business and operational outcomes such as resolution effectiveness, completion rates, conversion trends, abandonment patterns, and revenue impact • Lead recurring reviews of live AI products, investigate performance declines across prompts, models, data inputs, and connected systems, and coordinate corrective actions through completion • Create quality review programs for conversations and interactions, synthesize observations from sampling and audits, and convert findings into improvements for prompts and user flows • Drive new AI initiatives from initial idea to production deployment by defining the product approach, setting measurable goals, coordinating build efforts, and overseeing successful releases • Manage proof-of-concept programs with clear test objectives, structured evaluation methods, decision criteria, and recommendations for expansion or discontinuation • Oversee third-party AI vendor assessments by gathering requirements, comparing options, validating references, supporting contract evaluation, and guiding onboarding within governance standards • Develop, refine, and maintain prompts for voice, chat, and assistive AI experiences across customer-facing and employee-facing journeys • Design evaluation methods for prompt and model output using real interaction data, apply scoring frameworks, and iterate systematically to improve quality and consistency • Partner with data and engineering teams to define tracking, reporting structures, and integrations needed to measure product performance, investigate issues, and support decision-making • Act as the primary owner for assigned AI products by aligning stakeholders across business, compliance, legal, operations, and engineering while ensuring adherence to governance and regulatory expectations
2026-04-29T21:48:43Z

Database Technology Product Manager

Commerce, CA
onsite
Temporary to Hire
95.00 - 110.00 USD / Hourly
We are looking for a Database Technology Product Manager to lead the strategy, development, and launch of advanced data-driven products within a hospitality environment in California. This contract-to-permanent opportunity is ideal for an experienced product leader who can connect executive priorities with technical execution, while shaping new capabilities that turn complex customer data into meaningful business insight. The right candidate will bring a strong command of machine learning, data science, and hospitality consumer behavior, along with the presence and judgment to communicate effectively at the board level. Responsibilities: • Lead the full product lifecycle for database and data science initiatives, from early concept development through deployment, measurement, and ongoing enhancement. • Act as the central point of coordination between executive leadership, business stakeholders, and engineering teams to keep priorities aligned and delivery on track. • Establish and grow a technical product management function focused on research and development initiatives within the organization. • Define product strategy, investment priorities, and roadmap decisions for proprietary data products that support customer insight and business growth. • Develop a data science inference capability that converts large and complex datasets into recommendations, decision support, and behavioral signals across hospitality experiences. • Deliver clear updates to senior executives and board-level audiences, clearly outlining progress, risks, outcomes, and future plans. • Guide prioritization and governance discussions by evaluating trade-offs, setting benchmarks, and supporting funding-related decision processes. • Partner with technical teams to translate machine learning, data modeling, and analytics concepts into practical product direction and measurable value. • Help bring specialized products to market responsibly while serving as a strategic interface between developers and customer-facing partners.
2026-04-29T22:34:04Z

Customer Service Representative

Long Beach, CA
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in Long Beach, California on a Contract to Permanent basis. In this role, you will support customer communication, review shipping and order documentation for accuracy, and help ensure billing records are completed correctly. This position blends customer service, administrative coordination, and document verification in a fast-paced environment where attention to detail is essential. Responsibilities:• Communicate with customers to obtain required signatures, supporting documents, and other missing information needed to complete order processing.<ul><li>Take and create customer orders in Cyclelution</li><li>Update customer master file with current contact information </li><li>Collect client work orders and additional services documentation to bill client</li><li>Work directly with Operations to get information for billing clients, including monitoring the open orders</li><li>Gather and review all bill of landing, receiving reports and other internal documents form operations to complete load</li><li>Work with customers to get proper documentation for claimable material</li><li>Invoice and settle both inbound and outbound orders</li><li>Reconciles customer orders and other purchases to ensure billable items have been invoiced.</li></ul> • Review operational paperwork after truck receipts are logged and confirm that shipment details are accurate and complete.• Coordinate closely with dispatch and operations teams to clarify discrepancies and keep customer-related records up to date.• Prepare invoices and assist with billing activities by confirming order information before final submission.• Assemble and organize shipment and order documentation to support accurate recordkeeping and timely processing.• Enter order details into internal systems and verify that all entries align with supporting paperwork.• Respond to customer questions regarding documentation, order status, and service-related issues in a thorough and attentive manner.
2026-04-20T17:23:44Z

Customer Service Representative

Encino, CA
onsite
Temporary / Contract
22.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support daily customer interactions for a long-term contract to hire opportunity for a technology company in Encino, California. In this role, you will serve as a key point of contact for callers and customers, helping resolve questions, process information accurately, and maintain a positive service experience. The ideal candidate is comfortable working in a fast-paced call center environment, balancing communication tasks with detailed administrative support. Responsibilities:• Use VoIP phone systems and standard office software to manage communications and document interactions• Handle a high volume of incoming calls while providing courteous, solution-focused assistance to customers• Respond to customer inquiries through phone and email, ensuring clear communication and timely follow-up• Enter, update, and maintain customer information, service details, and related records with accuracy• Process order information and complete data entry tasks to support daily business operations• Make outbound calls as needed to confirm details, provide updates, or assist with service-related matters• Coordinate and schedule appointments based on customer needs and team availability• Support ongoing customer service activities by tracking requests and escalating unresolved issues when appropriate
2026-04-29T20:23:46Z

Medical AR Collections Specialist

Los Angeles, CA
onsite
Temporary to Hire
24.00 - 28.01 USD / Hourly
We are looking for a Medical AR Collections Specialist to support medical collections efforts for a healthcare revenue cycle team in Los Angeles, California. This Medical AR Collections Specialist position focuses on resolving aged accounts, pursuing reimbursement from insurance carriers, and strengthening account recovery outcomes. The ideal candidate brings experience working with managed care payers and can handle a consistent daily volume while maintaining accuracy and professionalism. The role will be hybrid 2 days in office and 3 day from home. Responsibilities:• Review and pursue outstanding accounts that are 120 to 210 days past due to improve reimbursement results.• Manage a high-volume accounts receivable workload, with responsibility for a portfolio of approximately 8,000 to 9,000 accounts.• Investigate underpayments, recover balances when possible, and determine appropriate next steps for accounts at risk of write-off.• Communicate with insurance payers and managed care organizations, including LA Care and Kaiser, to resolve claim and payment issues.• Complete daily follow-up activity on roughly 50 to 60 accounts, ensuring timely status updates and documentation.• Prepare and submit appeals or supporting documentation to address denied or disputed medical claims.• Maintain accurate account notes and collection records within organizational systems to support ongoing resolution efforts.
2026-04-29T17:10:55Z

Public Relations Manager

Torrance, CA
onsite
Permanent / Full Time
90000.00 - 130000.00 USD / Yearly
We are looking for a strategic and efficient Public Relations Manager to shape and elevate our external voice in the aerospace industry. Based in Torrance, California, this role will drive earned media efforts, strengthen brand positioning, and turn complex technical accomplishments into stories that connect with customers, industry audiences, and the broader market. The ideal candidate brings a mix of strong writing ability, media savvy, and program leadership, with the confidence to build communications plans that support business objectives and increase visibility. This is an excellent opportunity for a communications specialist ready to take ownership of high-impact initiatives and help define how an aviation leader is represented globally. Responsibilities: • Create and manage an annual public relations strategy that supports major business priorities, product activity, and brand objectives. • Plan and execute communications initiatives by selecting the right mix of media outreach, events, and content to achieve defined goals. • Set measurable performance indicators for campaigns and evaluate results through reporting on visibility, sentiment, and broader business impact. • Oversee public relations projects from early planning and budget coordination through execution, analysis, and post-campaign review. • Build a clear and compelling brand story that reinforces the company’s position as a trusted leader in mission-driven aviation solutions. • Develop and maintain relationships with journalists, editors, and industry influencers across aviation, manufacturing, and business media. • Secure meaningful press coverage through timely pitching, responsive media engagement, and well-prepared interview coordination. • Prepare high-quality communications materials such as press releases, executive messaging, feature content, newsletters, and contributed articles while ensuring AP Style accuracy. • Identify noteworthy developments across engineering, production, and business operations and translate them into accessible stories for external audiences. • Support urgent and sensitive communications needs with clear, accurate messaging while collaborating with teams across manufacturing, sales, finance, human resources, customer service, training, vendors, dealers, and service partners.
2026-04-28T21:44:03Z

Customer Service Representative

City of Industry, CA
onsite
Temporary to Hire
22.00 - 24.00 USD / Hourly
We are seeking a detail-oriented and proactive Customer Service Representative for a temp-to-hire opportunity with a growing company in the construction industry. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can effectively coordinate across multiple departments to ensure excellent service and on-time delivery.Key Responsibilities:<ul><li>Manage order intake via phone and email, ensuring accuracy and timeliness</li><li>Verify product availability and confirm inventory levels</li><li>Coordinate with purchasing and fabrication teams to locate or source products as needed</li><li>Partner with the shipping department to track and confirm on-time deliveries</li><li>Perform high-volume data entry using alphanumeric systems with strong attention to detail</li><li>Handle 20+ inbound calls daily, providing professional and efficient customer support</li><li>Utilize Microsoft Dynamics AX to search products and manage order information</li><li>Maintain accurate records and provide updates to customers as needed</li></ul>
2026-04-29T17:28:45Z

Bilingual Spanish Customer Service Representative

Los Angeles, CA
onsite
Temporary / Contract
19.00 - 21.00 USD / Hourly
Summary:The role includes providing support to English and Spanish calling queues through answering and transferring calls, assisting callers and providing information. The support staff would also provide child care referrals to families. Support staff would assist with provider update calls, updating provider profiles and data entry (English and Spanish). DUTIES <ul><li>Assist with R& R English and Spanish Calling Queues (assisting callers, transferring calls)</li><li>Provide child care referrals to families</li><li>Provide child development and community resources to callers</li><li>Update computerized provider records</li><li>Assist with provider updates (data entry, provider profiles)</li><li>Assist with department special projects and events (mass mailings, trainings/workshops)</li></ul>
2026-04-03T17:18:45Z

Marketing Manager

Brea, CA
onsite
Permanent / Full Time
87000.00 - 115000.00 USD / Yearly
We are looking for an experienced Marketing Manager for an entertainment client of ours to oversee the execution of diverse marketing projects and campaigns in a fast-paced environment. This role requires a highly organized individual who can manage multiple initiatives, coordinate cross-functional teams, and ensure timely delivery of high-quality results. You will play a key role in driving marketing strategies, optimizing workflows, and analyzing project performance to contribute to overall organizational success. Responsibilities:• Manage and lead multiple marketing projects simultaneously, ensuring all initiatives are completed on time and within budget.• Develop comprehensive project plans detailing tasks, schedules, and resource allocations.• Work closely with cross-functional teams to define project objectives, requirements, and deliverables.• Monitor progress and proactively address risks and challenges to keep projects on track.• Oversee the execution of marketing campaigns, ensuring they align with strategic goals and objectives.• Analyze and evaluate project performance, providing actionable insights for improvement.• Communicate regularly with stakeholders and senior management to report on project status and outcomes.• Implement strategies to optimize workflows and enhance team collaboration.• Stay updated on marketing trends and tools to enhance campaign effectiveness and efficiency.
2026-04-03T07:04:12Z

Customer Service Representative

Irvine, CA
onsite
Temporary / Contract
26.60 - 28.00 USD / Hourly
We are looking for a Customer Service Representative for a Contract position based in Irvine, California. This role supports participant scheduling and service coordination by managing frequent updates, resolving coverage issues, and maintaining accurate records across internal systems. The ideal candidate brings strong customer service experience, communicates clearly with families and staff, and stays organized in a fast-paced environment with changing priorities. Responsibilities: • Coordinate participant schedules by matching Behavior Interventionists with individuals based on location, qualifications, availability, and program requirements. • Communicate with participants, families, and clinical staff to arrange service times and adjust appointments while ensuring timely updates reach all involved parties. • Manage a high volume of inbound and outbound scheduling communication with professionalism, addressing changes, conflicts, and urgent coverage needs throughout the day. • Track attendance and assignment changes daily, identify gaps in coverage, and reassign services when needed to maintain continuity of care. • Maintain precise scheduling documentation in the designated computer system and confirm that schedule updates are acknowledged and followed. • Prepare service verification reports for payroll and billing, reviewing data for accuracy and resolving discrepancies with the appropriate teams. • Review fulfillment levels and compliance-related metrics, identify service gaps, and support action plans to improve scheduling outcomes. • Partner with Payroll, Billing, and Human Resources to help ensure correct pay status, service records, and contract-related documentation. • Support team operations by organizing or attending meetings, trainings, and staff sessions, and assist with onboarding or cross-training of scheduling team members as needed.
2026-04-24T14:28:51Z

Customer Service Representative

Ladera Ranch, CA
onsite
Temporary to Hire
21.85 - 25.30 USD / Hourly
We are looking for a Customer Service Representative to join a team in California on a contract basis with the potential for a long-term opportunity. This position is ideal for someone who enjoys helping customers, managing a steady call volume, and keeping information organized with accuracy. The role combines inbound support with outbound follow-up activity and offers the opportunity to build long-term experience in a customer-focused environment. Responsibilities: • Handle approximately 10 incoming calls each day, providing timely and attentive assistance to customers. • Complete a higher volume of outbound calls after training, typically ranging from 30 to 80 calls daily, to support follow-up and service needs. • Send follow-up links and communicate next steps clearly so customers understand how to proceed. • Enter customer and order-related information accurately into internal systems while maintaining detailed records. • Use Salesforce and related tools to track interactions, update account information, and document service activity. • Respond to customer inquiries effectively, resolve routine issues, and escalate more complex concerns when needed.
2026-04-30T17:34:03Z

Customer Service Representative

Commerce, CA
onsite
Temporary to Hire
23.00 - 26.00 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Representative to join a dynamic apparel company in Commerce, California. In this Contract to permanent position, you will play a key role in fostering positive customer relationships and ensuring seamless order management for retail and wholesale clients. This opportunity is ideal for individuals who excel in fast-paced environments and are committed to delivering exceptional service. Responsibilities: • Manage customer orders, returns, exchanges, and cancellations with precision and efficiency. • Collaborate with internal teams, including warehouse, sales, and production, to ensure timely order fulfillment. • Provide customers with accurate product information, pricing details, and updates on order status. • Address and resolve customer concerns, escalating complex issues when necessary. • Maintain up-to-date and accurate customer records and order details in company systems. • Assist with compliance for retailer orders and support wholesale account management. • Handle inquiries from retail and wholesale clients, ensuring their needs are met promptly and professionally. • Contribute to improving processes and workflows to enhance overall customer satisfaction.
2026-04-30T18:38:42Z

Customer Service Representative

West Covina, CA
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support member and customer inquiries in West Covina, California. This contract opportunity with potential for a permanent role is ideal for someone who is patient, attentive to detail, and comfortable handling a high volume of service-related interactions. The role focuses primarily on assisting members by phone, documenting information accurately, and providing dependable support in both busy and steady periods. Training is available, making this a strong fit for someone ready to grow in a service-oriented environment. Responsibilities: • Respond to incoming member and customer calls with professionalism, empathy, and clear communication. • Place outbound calls as needed to follow up on service questions, confirm information, or provide updates. • Enter and maintain accurate records in internal systems while ensuring details are complete and up to date. • Support member service activities for the majority of the workday, delivering timely and courteous assistance. • Explain available services, address concerns, and guide customers toward appropriate resolutions. • Manage workload effectively during high-demand periods such as open enrollment while maintaining service quality. • Use Microsoft Word and Outlook to handle documentation, communication, and daily administrative tasks. • Contribute to a positive team environment by staying dependable, adaptable, and focused in a fast-moving setting.
2026-04-22T17:08:42Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
25.00 - 27.00 USD / Hourly
The Sales Support Administrator is responsible for coordinating and executing customer account onboarding activities, ensuring accurate setup, timely activation, and a smooth handoff from Sales to Customer Service. Key Responsibilities<ul><li>Coordinate and support a Sales Support onboarding team of 3–4 team members </li><li>Coordinate new customer and transition account onboarding from Sales handoff through activation </li><li>Maintain clear documentation and status updates throughout the onboarding lifecycle </li><li>Support a smooth transition to Customer Service or Account Implementation teams upon completion</li></ul>
2026-04-30T21:33:41Z

Receptionist

Encino, CA
onsite
Temporary to Hire
27.00 - 35.00 USD / Hourly
We are looking for an experienced and dependable Receptionist to support front desk operations at a fantastic CPA firm in Encino. This contract opportunity with potential for a permanent role is ideal for someone who enjoys creating a welcoming environment, managing incoming communications, and keeping administrative tasks organized. The right candidate will bring prior reception experience, strong phone etiquette, and the ability to handle a steady flow of calls and documentation with accuracy. Responsibilities:• Welcome visitors professionally and serve as the first point of contact for the office.• Manage a multi-line phone system, direct calls efficiently, and respond to inbound inquiries with courtesy and accuracy.• Coordinate front desk activities to ensure daily office operations run smoothly during assigned part-time hours.• Maintain organized electronic records and perform e-filing tasks with attention to detail.• Assist with administrative support related to tax return documentation and general office paperwork.• Monitor messages, route communications to the appropriate staff members, and follow up when needed.• Keep the reception area orderly and presentable while supporting a positive client experience.
2026-04-28T17:28:51Z

Office Services Associate

Los Angeles, CA
onsite
Temporary / Contract
15.84 - 18.34 USD / Hourly
Position summary The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. Job qualifications - High school diploma or equivalent. - Minimum 1 year office services experience preferably in a legal banking or large corporate environment. - Skilled in the use of mail phone email digital reprographics and mail equipment. - Familiar with general back office procedures to meet and maintain client satisfaction. - Proven customer service skills are required in order to create maintain and enhance customer relationships. - Good written and verbal communication skills including professional telephone and email etiquette. - Attention to detail with good organizational skills. - Must be able to meet deadlines and complete all projects in a timely manner. - Ability to handle sensitive and/or confidential documents and information. - Able to make independent decisions that conform to business needs and policy. - Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level. - Must work well in a team environment. - Must be able to interact effectively with multi-functional and diverse backgrounds. - Ability to work in a fast-paced environment. - Must be self-motivated with positive can-do attitude.
2026-04-09T16:28:43Z

Receptionist

Los Angeles, CA
onsite
Temporary / Contract
21.00 - 25.00 USD / Hourly
We are looking for an experienced Receptionist to support a detail-oriented office environment in California. This is a Contract position suited for someone who thrives in a fast-paced front desk setting, can manage frequent visitors with composure, and communicates confidently with a wide range of stakeholders. The ideal candidate brings strong office support experience, sound judgment when handling confidential information, and the ability to represent the organization effectively each day. Responsibilities: • Welcome visitors and manage front desk activity in a busy office, ensuring a detail-oriented and organized experience for guests, clients, and internal teams. • Operate a multi-line phone system, direct calls accurately, and respond to routine inquiries with courtesy and efficiency. • Coordinate the use of conference rooms and support a high volume of daily traffic while keeping shared spaces running smoothly. • Receive, sort, and distribute incoming mail, packages, and deliveries in a timely and accurate manner. • Prepare, handle, and safeguard sensitive documents and information with a high level of discretion. • Communicate proactively with leadership and client contacts regarding scheduling conflicts, service needs, or deadline-related concerns. • Provide general administrative and office support, including assistance with ad hoc assignments as business needs arise.
2026-04-24T16:04:19Z

Receptionist

Anaheim, CA
onsite
Temporary to Hire
20.90 - 22.00 USD / Hourly
We are looking for a detail-oriented and personable Receptionist to join our team in Anaheim, California. This is a Contract to permanent position where you will play a key role in maintaining smooth front-office operations and delivering excellent customer service. The ideal candidate has a strong background in administrative support and thrives in a fast-paced environment. Responsibilities: • Manage front desk operations, including greeting visitors and answering multi-line phone systems. • Handle inbound calls in a courteous manner and direct them to the appropriate departments. • Operate and maintain a switchboard system with up to 10 lines. • Perform filing and organizational tasks to ensure office records are well-maintained. • Assist with administrative duties such as scheduling meetings and handling correspondence. • Ensure the reception area is tidy, organized, and welcoming for guests. • Provide accurate information to callers and visitors regarding company services and procedures. • Coordinate parking arrangements in the open lot for employees and visitors. • Support various office functions across three connected buildings as needed. • Uphold a business casual dress code while representing the company in a courteous manner.
2026-04-17T18:08:44Z