We are looking for a skilled Collections Specialist to join our team on a contract basis in Hartland, Wisconsin. This position offers an exciting opportunity to contribute to the organization by managing accounts receivable and ensuring efficient collections processes. The role requires someone detail-oriented and proactive, capable of delivering results in a fast-paced environment.<br><br>Responsibilities:<br>• Oversee customer accounts and actively follow up on overdue balances to ensure timely collections.<br>• Reconcile open receivables across multiple systems, ensuring accuracy in financial records.<br>• Validate and clean historical data to maintain integrity during system transitions.<br>• Analyze and track accounts receivable using Excel to monitor payment statuses and trends.<br>• Collaborate with internal teams to address billing discrepancies and resolve missing documentation.<br>• Implement process improvements to optimize collection workflows and enhance reporting capabilities.<br>• Utilize expertise in Service Titan or similar accounting systems to streamline operations.<br>• Develop and maintain aging reports to track outstanding balances and payment progress.<br>• Ensure compliance with company policies and procedures during all collection activities.
We are looking for a proactive and skilled Talent Acquisition Specialist to join our team in Schaumburg, Illinois. In this role, you will play a critical part in driving recruitment strategies and building strong candidate pipelines to meet organizational goals. This is a contract to permanent position, offering an excellent opportunity to contribute to a dynamic and growth-focused environment.<br><br>Responsibilities:<br>• Source and attract candidates with relevant experience using various methods, including direct outreach, job boards, and social media platforms.<br>• Develop and implement effective recruitment strategies to align talent acquisition with organizational needs.<br>• Communicate job expectations and requirements clearly to candidates, providing a positive and informative experience.<br>• Coordinate and schedule interviews, ensuring a diverse pool of applicants with relevant experience is considered for each position.<br>• Create and manage job postings that effectively highlight roles and responsibilities to attract top talent.<br>• Conduct pre-employment background checks and collaborate with the HR Generalist for a seamless onboarding process.<br>• Maintain and update applicant tracking systems to ensure accurate records and efficient documentation.<br>• Prepare offer letters and coordinate pre-permanent paperwork to ensure smooth transitions for new hires.<br>• Analyze market trends to develop competitive compensation and benefits strategies.<br>• Promote diversity and inclusion throughout all recruitment efforts while adhering to employment laws and company policies.
<p>We are looking for an Accounts Receivable Specialist to join our team in Barrington, Illinois. In this Contract to permanent position, you will play a key role in managing the accounts receivable process and ensuring accurate financial operations. This is a great opportunity for someone who is detail-oriented and eager to grow in their career.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the accounts receivable process, ensuring timely and accurate billing and payment collection.</p><p>• Process customer invoices and reconcile accounts to ensure proper documentation and financial accuracy.</p><p>• Handle cash activity, including payments and deposits, while maintaining detailed records.</p><p>• Manage payment processing and promptly address any discrepancies or issues.</p><p>• Utilize accounting software systems, such as QuickBooks, to maintain financial data and generate reports.</p><p>• Perform general ledger entries and ensure compliance with company policies.</p><p>• Collaborate with other departments to resolve billing inquiries and improve workflows.</p><p>• Conduct account reconciliations to verify balances and identify any variances.</p><p>• Assist with data entry tasks related to financial transactions and records.</p><p>• Support continuous improvement efforts in the accounts receivable function.</p>
<p>We are looking for a detail-oriented Accounting Clerk to join our team in Elk Grove Village, Illinois. In this FULLY ONSITE Contract to permanent position, the successful candidate will support both accounting and logistics operations, ensuring accurate processing of invoices, payments, and related transactions. This role requires strong organizational skills and a commitment to maintaining precision in financial records.</p><p><br></p><p>Responsibilities:</p><p>• Process and review invoices, ensuring accuracy and compliance with company standards.</p><p>• Manage accounts payable and accounts receivable tasks, including payments and collections.</p><p>• Handle bank transactions and reconcile accounts to maintain accurate financial records.</p><p>• Assist with billing and data entry, ensuring timely and precise documentation.</p><p>• Collaborate with the logistics team to oversee shipping and inventory records.</p><p>• Ensure proper documentation and filing of financial paperwork for auditing purposes.</p><p>• Identify discrepancies in financial records and resolve them promptly.</p><p>• Support month-end and year-end closing processes with accurate data reporting.</p>
<p>We are looking for an Accounting Specialist for a Milwaukee, Wisconsin area organization. The ideal candidate will bring expertise in managing financial transactions, ensuring accuracy in records, and supporting overall accounting operations. This role requires a detail-oriented individual with strong organizational skills and the ability to work efficiently in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable and accounts receivable transactions accurately and in a timely manner.</p><p>• Perform data entry tasks to maintain organized and up-to-date financial records.</p><p>• Handle invoice processing, including verifying, reconciling, and ensuring proper documentation.</p><p>• Prepare and post journal entries to support accurate general ledger maintenance.</p><p>• Collaborate with internal teams to ensure compliance with accounting standards and policies.</p><p>• Assist in monthly and annual financial closing processes.</p><p>• Monitor and resolve discrepancies in financial records.</p><p>• Generate reports and summaries to support business decision-making.</p>
<p>Robert Half is partnering with a Lake Geneva area client in the recruiting for a Billing Specialist to join their accounting and finance team. The Billing Specialist will be responsible for ensuring accurate preparation, processing, and management of invoices, as well as supporting other billing functions critical to the organization’s revenue cycle.</p><p><br></p><p>This is a permanent placement opportunity Mon - Fri offering health insurance, paid time off, retirement matching and flexible hours. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Prepare, review, and issue client invoices in accordance with company policies and core requirements</li><li>Verify billing data, resolve discrepancies, and maintain comprehensive records of billed items</li><li>Assist with contract terms and conditions, ensuring compliance on billed transactions</li><li>Communicate with clients and internal teams regarding billing questions or outstanding invoices</li><li>Support revenue transactions and reporting, collaborating with finance and accounting teams as needed </li><li>Help prepare reports related to billing, collections, and reconciliation for internal review and management</li><li>Ensure adherence to regulatory and company compliance requirements in all billing activities </li></ul>
<p>We are looking for an experienced Accounts Payable Specialist for a Brookfield, Wisconsin area organization. In this role, you will handle various aspects of the accounts payable process, ensuring accurate and timely processing of invoices and payments. The ideal candidate is detail-oriented, highly organized, and capable of maintaining compliance with financial regulations.</p><p><br></p><p>Responsibilities:</p><p>• Process invoices accurately and efficiently, ensuring proper coding and compliance with company policies.</p><p>• Conduct regular check runs to ensure timely payments to vendors and suppliers.</p><p>• Review and verify invoice details, including amounts and account codes, for accuracy.</p><p>• Collaborate with internal departments to resolve invoice discrepancies and payment issues.</p><p>• Maintain organized and up-to-date records of all accounts payable transactions.</p><p>• Prepare and analyze accounts payable reports for management review.</p><p>• Assist in month-end closing activities by reconciling accounts payable balances.</p><p>• Ensure adherence to financial regulations and company procedures.</p><p>• Support audit processes by providing necessary documentation and explanations.</p>
We are looking for a motivated and detail-oriented Payroll and Accounts Payable Specialist to join our team in Pewaukee, Wisconsin. This is a Contract-to-permanent opportunity, offering a strong pathway to a long-term position following a 6–8 week evaluation period. The ideal candidate will assist with payroll processing and accounts payable functions while ensuring accuracy and compliance in all financial operations.<br><br>Responsibilities:<br>• Process weekly payroll, ensuring accuracy in employee data, hours worked, deductions, and tax reporting.<br>• Collaborate with payroll service providers to manage tax filings and compliance-related tasks.<br>• Investigate and resolve payroll discrepancies using analytical skills to maintain data integrity.<br>• Handle accounts payable tasks, including invoice processing, coding, and vendor payments.<br>• Perform reconciliations and maintain accurate financial records within accounting systems.<br>• Work closely with team members to streamline financial processes and enhance operational efficiency.<br>• Ensure compliance with local, state, and federal regulations related to payroll and accounts payable.<br>• Support audits and reporting requirements by providing organized and accurate documentation.<br>• Assist in onboarding new processes or tools related to payroll and accounts payable functions.
<p><strong>For immediate consideration, please contact Courtney Syverson, Recruiting Manager at 608-259-1164</strong></p><p><br></p><p>We are looking for an experienced and detail-oriented Full Charge Bookkeeper/Office Manager to join our team in Jefferson County, Wisconsin. This role requires a proactive individual who excels in managing financial operations, overseeing payroll, and ensuring accurate bookkeeping. The ideal candidate will also support administrative functions to help maintain smooth business operations.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts payable and accounts receivable processes, ensuring timely bill payments and accurate invoicing.</p><p>• Perform bank deposits and reconcile the company checkbook to maintain accurate financial records.</p><p>• Prepare and file sales tax reports, along with overseeing the completion of federal, state, and local tax returns.</p><p>• Process employee payroll with precision and compliance, while maintaining payroll documentation.</p><p>• Utilize QuickBooks to enter transactions, generate financial reports, and ensure up-to-date accounting records.</p><p>• Maintain organized financial documentation and ensure compliance with relevant regulations.</p><p>• Provide administrative support, including handling general office tasks and assisting with special projects.</p><p>• Collaborate with team members to address accounting and operational needs.</p><p>• Monitor and improve office processes to enhance efficiency and productivity</p>
<p><em>The salary range for this position is $85,000- $100,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong>Responsibilities/Accountabilities: </strong></p><ul><li>Review or prepare monthly A/P accruals by in depth review of vendor provided statements and matching them against A/P records to be further reviewed by A/P manager, processes final accruals into accounting software</li><li>Review or prepare monthly Ancillary accruals in accordance with historical utilization and processes them into accounting software</li><li>Posts adjusting journal entries provided by A/R manager to properly track/reconcile current year revenue/census against prior periods</li><li>Posts standard entries on a monthly basis</li><li>Updates Fixed Asset schedules for all operations on a monthly/quarterly basis</li><li>Reconciles revenue (financial and statistical) accounts b/w accounting and A/R systems</li><li>Review or prepare cost reports on the annual basis</li><li>Review or prepare capital improvement files for the auditors to assist with the annual capital report filings with the State</li><li>Maintains accounting records in accordance with the standard process and assures their timely filing in the storage facility</li><li>Assists treasury management support specialist in clearing checks during slack time</li><li>All other duties as assigned</li></ul><p><strong> </strong></p><p><br></p>
<p>We are looking for a dedicated Collections Specialist for a New Berlin, WI area organization. In this role, you will play a key part in managing overdue accounts, maintaining positive customer relationships, and ensuring efficient cash application processes. This position is ideal for someone who thrives in a fast-paced environment and has a strong background in accounts receivable and collections.</p><p><br></p><p>Responsibilities:</p><p>• Contact clients to address overdue payments and negotiate payment arrangements.</p><p>• Respond to inbound calls and provide excellent customer service related to billing inquiries.</p><p>• Maintain accurate records of collections activities and update client accounts accordingly.</p><p>• Support the cash application process by ensuring timely and accurate allocation of payments.</p><p>• Collaborate with internal teams to resolve discrepancies and improve collections efficiency.</p><p>• Generate and review reports to monitor account statuses and identify areas for improvement.</p><p>• Ensure compliance with company policies and procedures during the collections process.</p><p>• Assist in implementing strategies to reduce outstanding balances and improve cash flow.</p><p>• Communicate effectively with customers to address concerns and ensure satisfaction.</p>
<p>We are looking for a skilled administrative assistant to oversee daily administrative operations and ensure the smooth functioning of office activities. This is a contract position based in Evanston, Illinois, with the potential for conversion to a permanent role. The ideal candidate will have a proactive approach to managing office resources, handling administrative tasks, and maintaining a welcoming office environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage the procurement and inventory of office supplies to ensure the team has the resources needed to operate efficiently.</p><p>• Coordinate accounts payable processes, including invoice management and timely payments.</p><p>• Oversee reception duties, including greeting visitors and managing incoming calls.</p><p>• Ensure the office environment is well-maintained and organized at all times.</p><p>• Monitor and address facility-related needs, such as repairs and maintenance.</p><p>• Support administrative tasks to streamline office operations and improve workflow.</p><p>• Collaborate with vendors and service providers to maintain quality standards.</p><p>• Assist with onboarding new employees by preparing office equipment and resources.</p><p>• Create and enforce policies to optimize office efficiency and productivity.</p><p>• Maintain accurate records and documentation for administrative and facility-related activities.</p>
<p>Robert Half is looking for a Cost Accounting Manager for a client in the northwest suburbs. This hybrid role offers the opportunity to contribute to the financial success of a dynamic organization by overseeing cost accounting functions, analyzing production costs, and collaborating with operational teams to drive informed business decisions. This position plays a key role in ensuring accurate cost records, optimizing inventory valuation, and supporting profitability analysis.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee all aspects of cost accounting, including the development of standard costs, variance analysis, and inventory valuation.</p><p>• Coordinate month-end and year-end closing activities related to inventory and cost accounting processes.</p><p>• Analyze manufacturing costs and generate detailed reports comparing standard costs to actual production expenses.</p><p>• Investigate cost variances and provide actionable insights to operations and finance teams.</p><p>• Lead the annual budgeting process for standard costs, ensuring updates across all business units.</p><p>• Prepare schedules and documentation to support internal and external financial audits.</p><p>• Develop and implement policies and procedures to enhance accuracy and efficiency within cost accounting operations.</p><p>• Collaborate with manufacturing and supply chain teams to assess product profitability and identify cost-saving opportunities.</p><p>• Provide training, mentorship, and supervision to cost accounting staff as needed.</p><p>• Ensure compliance with accounting standards and organizational policies.</p><p><br></p><p>This role offers a salary range of $120,000-$135,000 + 10% bonus and comes with a full benefits package including medical, dental, vision insurance, 401k with match, paid time off, sick pay and holiday pay.</p><p><br></p><p>If interested, please contact Brian Keating at 331-264-5688.</p>
<p>We are looking for a detail-oriented Accounting Clerk to join our team near Hoffman Estates, Illinois. The ideal candidate will manage essential financial tasks, ensuring accurate and efficient processing of transactions. This position offers an opportunity to contribute to the organization’s financial operations while developing your skills.</p><p><br></p><p>Responsibilities:</p><p>• Perform reconciliations to ensure financial records are accurate and up-to-date.</p><p>• Process accounts payable by verifying and completing payments in a timely manner.</p><p>• Manage accounts receivable and oversee collections to maintain cash flow.</p><p>• Handle order entry and ensure data accuracy in all transactions.</p><p>• Prepare and issue invoices with precise attention to detail.</p><p>• Create and maintain spreadsheets to organize and analyze financial data.</p><p><br></p><p>This role will offer a starting salary of $50,000 to $55,000/year with benefits including medical, dental, vision insurance and paid time-off. </p>
<p><em>The salary range for this position is $55,000 - $70,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><em>Cold weather is here! Time to slip into a high-paying job that respects your work-life balance before the holiday season is in full swing. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </em></p><p><br></p><p><strong><u>Job Description </u></strong></p><p>The Head of Accounting will play a critical role in overseeing the financial operations related to our condo property management activities. This includes maintaining accurate financial records, preparing financial reports, assisting with budgeting and forecasting, and ensuring compliance with all relevant regulations. The ideal candidate will have a strong background in accounting, exceptional organizational skills, and a proactive approach to problem-solving.</p><ul><li>Oversee daily accounting operations related to property management, including accounts payable, accounts receivable, and general ledger maintenance for company-owned properties.</li><li>Prepare and review monthly, quarterly, and annual financial statements and reports.</li><li>Assist in the development and implementation of financial policies and procedures to ensure efficiency and compliance.</li><li>Manage the annual budget preparation process and provide ongoing support for budget monitoring and forecasting.</li><li>Conduct regular reconciliations of bank accounts, tenant ledgers, and other key financial accounts.</li><li>Collaborate with property managers to ensure accurate and timely rent collections, lease accounting, and expense reporting.</li><li>Monitor cash flow and manage liquidity.</li><li>Assist with internal and external audits, providing necessary documentation and responding to audit inquiries.</li><li>Maintain up-to-date knowledge of relevant accounting standards, regulations, and best practices.</li></ul><p> </p>
<p>Robert Half is partnering with well-respected law firm in the North Shore suburbs seeking a Trusts & Estates Paralegal to support its expanding estate planning and administration practice. This is a great opportunity for a detail-oriented professional with a background in estate law to contribute to a high-performing team that values precision, client service, and collaboration.</p><p><br></p><ul><li>Provide paralegal support in estate planning, trust administration, and probate matters</li><li>Draft and file probate court documents and related legal paperwork</li><li>Maintain organized client records and case files across multiple matters</li><li>Communicate professionally with clients, financial institutions, and third-party advisors</li><li>Monitor deadlines and ensure timely completion of tasks</li><li>Stay informed on procedural updates and best practices in estate law</li></ul>
We are looking for an experienced Accounts Payable Clerk to join our team in Inverness, Illinois. This contract-to-permanent position offers an excellent opportunity to contribute to the financial operations of a dynamic organization. The ideal candidate will have a keen eye for detail and strong organizational skills to manage invoice processing and payment workflows effectively.<br><br>Responsibilities:<br>• Process, review, and verify invoices to ensure accuracy and compliance with company policies.<br>• Manage coding of invoices and ensure proper account allocation.<br>• Perform regular check runs to facilitate timely payments to vendors.<br>• Maintain accurate records of all accounts payable transactions.<br>• Communicate with vendors to resolve discrepancies or issues promptly.<br>• Utilize Sage Intacct software for efficient financial management and reporting.<br>• Reconcile accounts payable ledger to ensure all bills and payments are accounted for.<br>• Assist in preparing financial reports related to accounts payable activities.<br>• Collaborate with internal teams to streamline accounts payable processes.<br>• Ensure compliance with regulatory standards and company procedures.
<p>Robert Half is partnering with a West Allis area client in the recruiting for a Payroll Specialist to oversee the full-cycle weekly payroll processing for their multi-location business operations. The Payroll Administrator will play a vital role in ensuring timely and accurate payroll processing while maintaining compliance with federal, state, and local regulations. The ideal candidate will demonstrate strong organizational skills, and possess a commitment to maintaining confidentiality and accuracy in all payroll functions.</p><p><br></p><p>This is a permanent placement opportunity offering full benefits package, paid time off and holidays and 401k match.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process weekly payroll for multiple legal entities, ensuring accurate earnings, deductions, and tax withholdings.</li><li>Maintain and update all aspects of employee payroll information from new Hire to termination</li><li>Prepare, input, and validate payroll data, including hours worked, overtime, paid time off, bonuses, and other employee compensation details.</li><li>Ensure payroll practices comply with federal, state, and local labor laws, tax regulations, and company policies. Stay up to date with regulatory changes that impact payroll.</li><li>Prepare financial reports, summaries, and statements related to payroll.</li><li>Assist with monthly, quarterly, or year-end calculations of bonuses and other salary-based compensation.</li><li>Maintain accurate employee payroll records, tax documents, and wage summaries for all legal entities within the organization, ensuring compliance with data retention policies.</li><li>Partner with third-party vendors, such as benefits providers and government agencies, to address payroll-related matters. Arrange federal, state, and local tax filings and payments as required.</li><li>Additional duties includes workers compensation, unemployment and Osha</li></ul>
A Robert Half client is looking for a Member Services Representative to join their team near Hoffman Estates, Illinois. In this role, you will serve as a key point of contact for members, fostering positive relationships and assisting with their needs. The ideal candidate is detail-oriented, customer-focused, and experienced in claims processing and member services. <br> Key Details: Role: Member Service Associate (similar to CSR/Admin within financial services, insurance, banking, risk, or even healthcare billing/claims—NOT a call center position) Schedule: Mon–Fri, 8AM–4PM, 100% on-site Compensation/Benefits: $26–$29/hour, based on experience and education; overtime opportunities available + full benefits package Position Highlights: Serve as the first point of contact for insured members to process claims, answer inquiries, and update information Handle sensitive member data and documents, ensuring privacy, security, and compliance Work closely with beneficiaries throughout claims and changes (address updates, beneficiary designations, etc.) Perform administrative/research tasks and support department projects Maintain accurate records in Salesforce and other internal systems Participate in weekly team meetings and ongoing training as you grow in the role <br> If you are interested in contributing to a friendly and committed team that makes an impact for its members—and your experience aligns with any of the above—please apply!
We are looking for a dedicated Customer Service Representative to join our team in Waukesha, Wisconsin. In this Contract to permanent position, you will play a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues efficiently. This role is ideal for someone who thrives in a fast-paced environment and enjoys building strong relationships with clients.<br><br>Responsibilities:<br>• Respond promptly to incoming customer inquiries through various communication channels.<br>• Provide accurate information about products and services to assist customers effectively.<br>• Process orders and ensure all data entry tasks are completed accurately.<br>• Address and resolve customer concerns to maintain high levels of satisfaction.<br>• Handle inbound and outbound calls while maintaining professionalism and empathy.<br>• Collaborate with team members to improve customer service processes.<br>• Keep detailed records of customer interactions for future reference.<br>• Escalate complex issues to the appropriate department or supervisor when necessary.<br>• Stay informed about company policies and updates to provide consistent support.<br>• Contribute to the overall success of the team by meeting individual performance goals.
We are looking for a dedicated Customer Service Representative to join our team in Waukesha, Wisconsin. In this role, you will serve as the first point of contact for customers, ensuring their inquiries are handled promptly and with attention to detail. As a Contract to permanent position, this opportunity is ideal for someone seeking career growth within a supportive environment.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone and email, ensuring high levels of satisfaction.<br>• Process orders accurately and efficiently using provided systems.<br>• Handle inbound and outbound calls, addressing customer needs and resolving issues.<br>• Maintain detailed records of customer interactions and transactions.<br>• Collaborate with team members to improve service processes and ensure consistent quality.<br>• Provide clear and detail-focused communication to customers regarding product information and services.<br>• Troubleshoot customer concerns and escalate complex issues to the appropriate departments.<br>• Stay informed about company products and services to offer accurate assistance.<br>• Ensure all customer interactions are in compliance with company policies and procedures.
<p>We are looking for a dedicated Customer Service Representative for a Menomonee Falls, WI area organization. You will play a key role in ensuring smooth communication with clients, processing orders efficiently, and maintaining high standards of service. This position is ideal for someone who thrives in a fast-paced environment and enjoys solving problems while delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries promptly and professionally, ensuring their needs are met with clarity and efficiency.</p><p>• Process and manage incoming orders, ensuring accuracy and timely entry into the system.</p><p>• Prepare and provide detailed quotes to clients, addressing any questions or concerns regarding pricing or specifications.</p><p>• Collaborate with internal teams to ensure customer satisfaction and resolve any issues that may arise.</p><p>• Maintain accurate records of customer interactions and transactions for reference and reporting purposes.</p><p>• Monitor order progress and communicate updates to clients as needed.</p><p>• Identify opportunities to improve customer service processes and contribute to enhancing overall client satisfaction.</p><p>• Handle complaints or concerns with empathy and professionalism, aiming to find effective resolutions.</p><p>• Stay informed about company products and services to offer accurate guidance and support.</p>
We are looking for a dedicated Customer Service Representative to join our team in Hartland, Wisconsin. This role involves managing customer interactions, processing orders, and handling accounts receivable tasks while ensuring efficient communication with various customer classes. The ideal candidate will have experience in consumer goods and be comfortable performing diverse responsibilities, including social media marketing and front desk duties. This is a Contract to long-term position, offering an opportunity to transition into a lasting role.<br><br>Responsibilities:<br>• Process order receipts and confirmations for retail, corporate, and wholesale customers.<br>• Accurately enter and route orders for various customer categories, including wholesale, distributors, web, retail, donations, and exports.<br>• Handle accounts receivable tasks such as invoicing, deposits, and responding to inquiries.<br>• Address customer service needs, including complaints, product inquiries, and requests for purchasing information.<br>• Manage donation requests and set up new customer profiles in the database.<br>• Perform filing and maintain organization for front desk and reception duties.<br>• Monitor aged receivables on a weekly basis to ensure timely follow-up.<br>• Generate monthly customer statements and prepare salesperson commission reports.<br>• Assist with social media marketing efforts on platforms like Facebook, Instagram, and Pinterest.<br>• Conduct annual tasks such as trade show lead follow-ups and rotating stock in the showroom.
We are looking for a detail-oriented and friendly Customer Service Representative to join our team in Richfield, Wisconsin. In this long-term contract position, you will play a key role in ensuring seamless order management and exceptional customer support in the wood and furniture manufacturing industry. This opportunity is ideal for someone eager to develop their skills and contribute to a collaborative and supportive work environment.<br><br>Responsibilities:<br>• Input quotes, invoices, and sales orders with precision using company systems.<br>• Create and manage sales orders, ensuring accuracy in selecting appropriate components.<br>• Respond to customer inquiries promptly and professionally, maintaining high service standards.<br>• Collaborate with team members to complete administrative tasks and support daily operations.<br>• Learn company workflows through comprehensive training, gradually expanding responsibilities.<br>• Organize and prioritize tasks effectively in a fast-paced, high-volume environment.<br>• Identify and resolve issues while maintaining a positive and proactive approach.<br>• Provide consistent and reliable support to ensure high-quality outcomes for customers.
