We are looking for a detail-oriented Collections Specialist to support an IT solutions company on a contract basis. This fully remote opportunity is based in Wisconsin and is expected to last approximately 2 to 3 months, depending on hiring timelines and onboarding progress. The person in this role will help maintain healthy accounts receivable by managing past-due balances, resolving billing concerns, and supporting day-to-day collections activity.<br><br>Responsibilities:<br>• Review aging data regularly to identify overdue balances and prioritize collection efforts across assigned accounts.<br>• Contact customers with outstanding invoices through timely, consistent follow-up to secure payment and reduce delinquency.<br>• Investigate billing questions and work directly with customers to clarify charges, payment status, and account activity.<br>• Reconcile account discrepancies, including short payments and disputed balances, and drive issues through resolution.<br>• Oversee a portfolio of receivables and maintain accurate updates on collection status, risks, and next steps.<br>• Generate and deliver account statements or supporting documentation to customers as needed to facilitate payment.<br>• Respond to internal and external inquiries by researching account details and using available systems and resources to provide accurate answers.<br>• Support invoicing-related tasks and assist with additional accounts receivable requests as business needs evolve.<br>• Share observations and recommendations that can strengthen collections workflows and improve team efficiency.
We are looking for a detail-focused Collections Specialist to join our team in Hartland, Wisconsin on a Contract basis. In this role, you will help stabilize receivables activity by pursuing overdue payments, reviewing account accuracy, and supporting administrative follow-through across billing records. This opportunity is well suited for someone who can work independently, stay organized in a fast-moving setting, and bring strong accounts receivable expertise to a short-term assignment.<br><br>Responsibilities:<br>• Monitor customer balances and take timely action to collect outstanding invoices through consistent outreach and follow-up.<br>• Compare and reconcile receivable records across multiple platforms to confirm accuracy and resolve open account issues.<br>• Review historical billing and payment information, correcting incomplete or inconsistent records to improve data integrity.<br>• Use Excel to extract, organize, and analyze accounts receivable information for tracking, reporting, and status updates.<br>• Work with internal partners to investigate billing questions, obtain missing support, and clear payment obstacles.<br>• Assist with refining collection workflows and reporting practices to improve efficiency and visibility.<br>• Maintain accurate notes and documentation on collection activity, account status, and resolution progress.