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87 results for Help Desk Support Manager in Racine, WI

Service Desk Team Lead
  • Schaumburg, IL
  • onsite
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • <p>We are seeking a confident and proactive Service Desk Team Lead to take ownership of our service desk operations. Reporting to the IT Operations Manager, you will manage a team of three in-house technicians plus outsourced Level 1 support, delivering exceptional end-user support in a 24x7 global enterprise.</p><p>This is a leadership role requiring strategic oversight—not a traditional “hands-on-keyboard” help desk position. You will be responsible for driving operational excellence, implementing new technologies, managing budgets, scaling team resources, and optimizing service levels through SLA management and possible outsourcing initiatives. You must bring accountability, strong decision-making, and a continuous improvement mindset to this function.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead and oversee daily service desk operations, providing clear direction and support</li><li>Serve as the escalation point for complex technical issues</li><li>Ensure SLA compliance and high standards for customer satisfaction and ticket resolution</li><li>Communicate professionally with users and stakeholders, both in person and via email</li><li>Identify and implement new technologies and process improvements to support ongoing business growth</li><li>Manage third-party support providers and outsourcing activities, including SLA development</li><li>Control service desk budgets and related costs</li><li>Flexibly scale team resources up or down as needed to ensure consistent performance</li><li>Promote a culture of continual learning and professional development through certifications and ongoing training</li></ul>
  • 2026-01-12T17:39:36Z
Accounting Manager
  • Skokie, IL
  • onsite
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p><em>The salary range for this position is $120,000-$140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong><u>About the role</u></strong></p><p>In this role you will be preparing the SEC filings including coordinating and documenting supports to the financials and related footnote to ensure timely filing. Additionally, you will be assisting in the research and documentation of technical accounting and reporting matters, navigate new business initiatives and their corresponding accounting implications. The manager of SEC Reporting and Technical Accounting will be reporting to the Director of SEC Reporting and Technical Accounting. The ideal candidate is an avid learner and enjoys collaborating with people with a diverse set of talents in a dynamic and fast-paced environment.</p><p><br></p><p><strong><u>Key duties</u></strong></p><ul><li>Prepare the SEC filings (including 10-Q, 10-K, 8-K, Proxy, and associated XBRL reporting efforts) and ensure compliance with SEC rules and regulations and US GAAP,</li><li>Coordinate, prepare and ensure completeness and accuracy of supporting documentation for the financials and related disclosures (including Earnings Per Share and Statement of Cash Flow schedules), and assist with earnings releases, and other Investor Relations materials,</li><li>Work directly with external auditors and take responsibility for relevant audit requests</li><li>Monitor U.S. GAAP and SEC developments and lead the adoption of new accounting pronouncements and disclosure requirements,</li><li>Research accounting literature and prepare technical memorandums, white papers, and internal accounting policy documentation, to support accounting position and treatment of new transactions</li><li>Review new customer agreements under ASC 606 and coordinate with the Revenue team to ensure proper accounting treatment,</li><li>Work with the Controller and Accounting team to develop and maintain efficient processes and communication during the period-end close and audit,</li><li>Assist with the design and implementation of SOX compliant controls with the VP of Finance, the Finance Controller and the Director of SEC Reporting & Technical Accounting and ensure their effectiveness and efficiency overtime.</li></ul><p><br></p>
  • 2026-01-12T17:39:36Z
Accounting Manager
  • Skokie, IL
  • onsite
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p><em>The salary range for this position is $120,000-$140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong><u>About the role</u></strong></p><p>In this role you will be preparing the SEC filings including coordinating and documenting supports to the financials and related footnote to ensure timely filing. Additionally, you will be assisting in the research and documentation of technical accounting and reporting matters, navigate new business initiatives and their corresponding accounting implications. The manager of SEC Reporting and Technical Accounting will be reporting to the Director of SEC Reporting and Technical Accounting. The ideal candidate is an avid learner and enjoys collaborating with people with a diverse set of talents in a dynamic and fast-paced environment.</p><p><br></p><p><strong><u>Key duties</u></strong></p><ul><li>Prepare the SEC filings (including 10-Q, 10-K, 8-K, Proxy, and associated XBRL reporting efforts) and ensure compliance with SEC rules and regulations and US GAAP,</li><li>Coordinate, prepare and ensure completeness and accuracy of supporting documentation for the financials and related disclosures (including Earnings Per Share and Statement of Cash Flow schedules), and assist with earnings releases, and other Investor Relations materials,</li><li>Work directly with external auditors and take responsibility for relevant audit requests</li><li>Monitor U.S. GAAP and SEC developments and lead the adoption of new accounting pronouncements and disclosure requirements,</li><li>Research accounting literature and prepare technical memorandums, white papers, and internal accounting policy documentation, to support accounting position and treatment of new transactions</li><li>Review new customer agreements under ASC 606 and coordinate with the Revenue team to ensure proper accounting treatment,</li><li>Work with the Controller and Accounting team to develop and maintain efficient processes and communication during the period-end close and audit,</li><li>Assist with the design and implementation of SOX compliant controls with the VP of Finance, the Finance Controller and the Director of SEC Reporting & Technical Accounting and ensure their effectiveness and efficiency overtime.</li></ul>
  • 2026-01-09T19:34:34Z
Desktop Support Analyst
  • Milwaukee, WI
  • onsite
  • Contract / Temporary to Hire
  • 34.04 - 39.41 USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in Milwaukee, Wisconsin. In this Contract to permanent role, you will provide comprehensive technical support to end-users, ensuring a seamless computing experience across both Mac and PC environments. You will be responsible for troubleshooting hardware and software issues, maintaining network connectivity, and supporting office technology systems in a fast-paced and collaborative environment.<br><br>Responsibilities:<br>• Diagnose and resolve desktop, laptop, and network connectivity issues across Mac and PC devices.<br>• Assist users with Google Suite operations, including file conversions and basic functionality troubleshooting.<br>• Provide support for Microsoft Office 365 applications installed on individual machines.<br>• Maintain and troubleshoot Wi-Fi networks and printers to ensure consistent functionality.<br>• Guide users in utilizing the ServiceDesk ticketing system for efficient issue reporting.<br>• Collaborate with internal teams to triage and redirect Salesforce and Zoom-related issues.<br>• Track and manage IT assets while contributing to the development of a systematic asset management process.<br>• Support office transitions, including wiring and setup of new spaces.<br>• Deliver patient and user-friendly technical assistance to end-users in a sales-driven environment.<br>• Occasionally lift and handle equipment weighing up to 30 pounds as needed.
  • 2026-01-15T20:38:34Z
Customer Service Manager
  • Rolling Meadows, IL
  • onsite
  • Contract / Temporary to Hire
  • 35.00 - 40.00 USD / Hourly
  • <p>We are looking for a dynamic Customer Service Manager to join our team in Rolling Meadows, Illinois. This contract to permanent position offers an opportunity to lead a collaborative team while driving exceptional customer experiences in the wholesale distribution industry. The ideal candidate will bring strategic leadership skills and a passion for fostering a positive and results-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on leadership to create a structured, supportive, and collaborative team culture focused on enhancing the customer experience.</p><p>• Supervise and develop a team of Customer Service Representatives and Parts & Shipping staff, ensuring accountability and effective teamwork.</p><p>• Oversee daily operations such as case management, workload distribution, and staff scheduling to maintain optimal service levels.</p><p>• Manage the entire Parts and Shipping function, including order processing, inventory coordination, fulfillment workflows, and warranty-related shipments.</p><p>• Drive process improvement initiatives to optimize order accuracy, shipping coordination, and customer satisfaction.</p><p>• Develop and maintain accurate standard operating procedures (SOPs) and training materials to ensure consistency across the team.</p><p>• Monitor and analyze performance metrics related to call handling, case resolution, and customer satisfaction scores to identify areas for improvement.</p><p>• Prepare and deliver reports on department performance, customer inquiries, and emerging trends to senior leadership.</p><p>• Collaborate with cross-functional teams to resolve customer issues, streamline processes, and support business growth.</p><p>• Lead training programs for new team members and existing staff, including onboarding, refresher courses, and job shadowing to enhance service quality.</p>
  • 2026-01-21T00:29:31Z
Technical Accounting and SEC (Senior) Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 170000.00 - 190000.00 USD / Yearly
  • <p><em>The salary range for this position is $170,000 - $190,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p>You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong>Job Description:</strong></p><ul><li>Perform accounting research and review technical accounting memos including the following:</li><li>Oversee lease accounting under ASC 842, ensuring accurate lease classification, right-of-use asset accounting, and financial disclosures</li><li>Stock based compensation plans and modification accounting considerations</li><li>Ensuring ASC 606 revenue recognition compliance with policies and procedures</li><li>Review certain quarterly and annual disclosures with the company's 10-Q and 10-K filings</li><li>Review disclosures to ensure compliance with US GAAP and SEC reporting requirements</li><li>Review new accounting pronouncements issued quarterly and assist with implementation as needed</li><li>Provide accounting support for complex transactions, including derivatives, acquisitions, and revenue recognition</li><li>Oversee and/or participate in special projects as needed</li></ul>
  • 2026-01-12T22:39:02Z
Administrative Assistant
  • Waukesha, WI
  • onsite
  • Temporary
  • 22.00 - 26.00 USD / Hourly
  • <p><strong>Overview:</strong> Our company is seeking a detail-oriented Administrative Assistant who will also support our order management process. In this dual-role position, you’ll help ensure smooth office operations while overseeing the processing and tracking of customer orders. The ideal candidate is organized, proactive, and able to multi-task in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide administrative support including managing schedules, handling correspondence, and organizing meetings</li><li>Serve as a primary point of contact for order entry, tracking, and fulfillment</li><li>Process purchase orders, manage records, and update order status in company systems</li><li>Communicate with vendors and customers regarding order details, delivery timelines, and any discrepancies</li><li>Maintain accurate filing systems and ensure proper documentation of transactions</li><li>Assist with invoice processing and basic reporting related to orders</li><li>Support other departments as needed with administrative and order-related tasks</li><li>Help identify process improvements to enhance efficiency and customer satisfaction</li></ul><p><strong>Qualifications:</strong></p><ul><li>Previous experience in administrative support and/or order management preferred</li><li>Strong organizational, multitasking, and problem-solving skills</li><li>Excellent verbal and written communication abilities</li><li>Proficiency with MS Office Suite and order management software or ERP systems</li><li>Attention to detail and ability to manage confidential information</li><li>High school diploma required; associate or bachelor’s degree a plus</li></ul><p><br></p>
  • 2026-01-07T22:39:40Z
Human Resources (HR) Manager
  • Elk Grove Village, IL
  • onsite
  • Permanent
  • 75000.00 - 85000.00 USD / Yearly
  • <p>Robert Half is supporting a valued client in the Schaumburg, IL area that is looking to add a Bilingual Spanish/English Senior Human Resources Generalist to their team. This organization is known for its commitment to quality, innovation, and long-term employee development. They operate in a fast‑paced, hands‑on manufacturing environment and are seeking an HR professional who thrives in a role that blends employee support, compliance, and day‑to‑day HR operations.</p><p><br></p><p>About the Role</p><p>This Senior HR Generalist will serve as a key resource for employees and leaders, supporting a wide range of HR functions including onboarding, benefits administration, employee relations, performance processes, and coordination with corporate HR and payroll teams. The ideal candidate enjoys being visible on the production floor, building relationships, and ensuring HR processes run smoothly and compliantly.</p><p><br></p><p>Key Responsibilities</p><ul><li>Maintain a strong presence on the production floor, offering support, answering questions, and reinforcing company culture.</li><li>Partner with corporate HR and payroll to process new hires, terminations, compensation changes, and other personnel actions.</li><li>Lead the full onboarding experience—from offer letter through first‑day orientation—including document verification and preparation of materials.</li><li>Administer employee benefits programs, including enrollments, changes, leaves of absence, and employee communication.</li><li>Manage workers’ compensation reporting, unemployment claims, disability cases, and related documentation.</li><li>Handle employee relations matters by addressing concerns, facilitating conflict resolution, and conducting investigations; escalate complex issues as appropriate.</li><li>Participate in disciplinary discussions, termination meetings, and investigative processes.</li><li>Track and maintain compliance for required and optional training programs such as safety, anti‑harassment, certifications, and continuing education.</li><li>Support compensation administration by drafting job descriptions, evaluating roles, recommending merit and promotional adjustments, and assisting with salary surveys.</li></ul><p><br></p><p><br></p>
  • 2026-01-14T17:05:22Z
Accounting Manager
  • Niles, IL
  • onsite
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p><em>The salary range for this position is $120,000- $140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Accounting Manager position. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1)          The pay rates are above what their top competitors pay their employees</p><p>2)          They have higher bonus structures</p><p>3)          There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4)          The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5)          And more…</p><p><br></p><p><strong><u>Position Summary</u></strong></p><p>The Accounting Manager manages most accounting activities, including P& L reviews, monthly close, integration and acquisition project work, and other management duties. This position leads significant business-facing matters including the reporting and driving of key performance metrics in finance and business case development. The Accounting Manager leads staff and seniors on the Finance Team. This position is a key contact with various other managers within the company’s shared service center.</p><p><br></p><p><strong>Position Responsibilities May Include, But Not Limited To</strong></p><ul><li>Lead change management process for staff and seniors on the Finance team</li><li>Function as the key developer of talent for the team</li><li>Manage the monthly close process including preparation of financial statements, etc.</li><li>Lead business initiatives and strategies i.e., system rollouts, integration of new acquisitions, and process improvements</li><li>Manage the governance over key systems in SAP i.e., fixed assets, treasury, leases, and other general ledger systems</li><li>Partner with the Controls department to ensure effective internal controls</li><li>Manage the external audit process</li><li>Support auxiliary audits i.e., Sales & Use Tax, Accounts Receivable Securitization, etc.</li><li>Other projects or duties as assigned</li></ul><p><br></p>
  • 2026-01-12T17:39:36Z
Accounting Manager
  • Niles, IL
  • onsite
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p><em>The salary range for this position is $120,000- $140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Accounting Manager position. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1)          The pay rates are above what their top competitors pay their employees</p><p>2)          They have higher bonus structures</p><p>3)          There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4)          The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5)          And more…</p><p><br></p><p><strong><u>Position Summary</u></strong></p><p>The Accounting Manager manages most accounting activities, including P& L reviews, monthly close, integration and acquisition project work, and other management duties. This position leads significant business-facing matters including the reporting and driving of key performance metrics in finance and business case development. The Accounting Manager leads staff and seniors on the Finance Team. This position is a key contact with various other managers within the company’s shared service center.</p><p><br></p><p><strong>Position Responsibilities May Include, But Not Limited To</strong></p><ul><li>Lead change management process for staff and seniors on the Finance team</li><li>Function as the key developer of talent for the team</li><li>Manage the monthly close process including preparation of financial statements, etc.</li><li>Lead business initiatives and strategies i.e., system rollouts, integration of new acquisitions, and process improvements</li><li>Manage the governance over key systems in SAP i.e., fixed assets, treasury, leases, and other general ledger systems</li><li>Partner with the Controls department to ensure effective internal controls</li><li>Manage the external audit process</li><li>Support auxiliary audits i.e., Sales & Use Tax, Accounts Receivable Securitization, etc.</li><li>Other projects or duties as assigned</li></ul><p><br></p>
  • 2026-01-09T19:34:34Z
Customer Service Representative
  • Waukesha, WI
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 19.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Waukesha, Wisconsin. In this Contract to permanent position, you will play a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues efficiently. This role is ideal for someone who thrives in a fast-paced environment and enjoys building strong relationships with clients.<br><br>Responsibilities:<br>• Respond promptly to incoming customer inquiries through various communication channels.<br>• Provide accurate information about products and services to assist customers effectively.<br>• Process orders and ensure all data entry tasks are completed accurately.<br>• Address and resolve customer concerns to maintain high levels of satisfaction.<br>• Handle inbound and outbound calls while maintaining professionalism and empathy.<br>• Collaborate with team members to improve customer service processes.<br>• Keep detailed records of customer interactions for future reference.<br>• Escalate complex issues to the appropriate department or supervisor when necessary.<br>• Stay informed about company policies and updates to provide consistent support.<br>• Contribute to the overall success of the team by meeting individual performance goals.
  • 2026-01-16T17:23:38Z
Accounting Supervisor
  • Lincolnwood, IL
  • onsite
  • Permanent
  • 85000.00 - 100000.00 USD / Yearly
  • <p><em>The salary range for this position is $85,000- $100,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong>Responsibilities/Accountabilities: </strong></p><ul><li>Review or prepare monthly A/P accruals by in depth review of vendor provided statements and matching them against A/P records to be further reviewed by A/P manager, processes final accruals into accounting software</li><li>Review or prepare monthly Ancillary accruals in accordance with historical utilization and processes them into accounting software</li><li>Posts adjusting journal entries provided by A/R manager to properly track/reconcile current year revenue/census against prior periods</li><li>Posts standard entries on a monthly basis</li><li>Updates Fixed Asset schedules for all operations on a monthly/quarterly basis</li><li>Reconciles revenue (financial and statistical) accounts b/w accounting and A/R systems</li><li>Review or prepare cost reports on the annual basis</li><li>Review or prepare capital improvement files for the auditors to assist with the annual capital report filings with the State</li><li>Maintains accounting records in accordance with the standard process and assures their timely filing in the storage facility</li><li>Assists treasury management support specialist in clearing checks during slack time</li><li>All other duties as assigned</li></ul><p><strong> </strong></p><p><br></p>
  • 2026-01-14T22:11:59Z
Accounting Manager
  • Rosemont, IL
  • onsite
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p><em>The salary range for this position is $120,000-$140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Is your current job giving “all-work-no-play” when it should be giving “work-life balance + above market pay rates”?  </p><p><br></p><p><strong>Position Overview:</strong></p><p>The Accounting Manager plays a pivotal role in overseeing the day-to-day operations of the accounting department, with a focus on maintaining the integrity of financial processes and facilitating month-end close activities. This role involves managing a team, implementing process improvements, ensuring compliance, and providing valuable insights to internal stakeholders.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage and lead the accounting department, supervising basic accounting functions including Accounts Receivable (A/R), Accounts Payable (A/P), Payroll (P/R), General Ledger (G/L), and tax payments.</li><li>Drive process improvement initiatives within the accounting department to enhance efficiency and accuracy.</li><li>Prepare and review journal entries and monthly general ledger account reconciliations to ensure accurate financial reporting.</li><li>Assist in establishing and documenting internal controls to maintain a robust control environment, overseeing adherence to control procedures.</li><li>Monitor and assess departmental activities, optimizing procedures and resource allocation while upholding a high level of precision.</li><li>Lead the development and growth of the accounting team, providing coaching, performance management, and development planning.</li><li>Collaborate with cross-functional teams and Finance, Planning & amp; Analysis (FP& A) to provide analysis, support, and insights to internal stakeholders and executive leadership.</li><li>Generate supporting schedules for audits and tax-related activities, ensuring accurate and timely information.</li></ul><p><br></p>
  • 2026-01-09T22:04:14Z
Internal Audit Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 145000.00 - 155000.00 USD / Yearly
  • <p><em>The salary range for this position is up to $145,000-$155,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Join the wave of finance professionals who are swapping their mundane 9-5s for fresh opportunities with Chicago’s top companies. </p><p><br></p><p><strong>About The Role</strong></p><p><strong> </strong>The Internal Audit Business Process Manager is part of the North America Internal Audit team, to ensure compliance with Sarbanes-Oxley (SOX) requirements, identify and mitigate risks, strengthen internal controls, and improve business processes. This position also serves as a resource and advisor on process and control related matters. Excellent critical thinking, leadership and communication skills, and the ability to effectively and persuasively collaborate with all business and process areas are key components of this role.</p><p><br></p><p><strong> What You'll Accomplish</strong></p><ul><li>Assist in developing and executing the annual internal audit plan, aligned with the company’s strategic objectives, industry best practices, and regulatory requirements</li><li>Assist in developing and maintaining Internal Audit methodology documentation, including: testing approach and templates, work programs, and reporting templates</li><li>Assist in performing risk assessments to identify key business, operational, and financial risks and ensure effective mitigation strategies are in place</li><li>Manage the end-to-end SOX program including scoping, walkthroughs, operating effectiveness testing remediation and reporting</li><li>Assist control owners in understanding how to successfully document and retain evidence of Information Used in Control (IUC) / Information Produced by Entity (IPE)</li><li>Understand Segregation of Duties and support in risk identification, monitoring, mitigation, and remediation</li><li>Analyze SOC 1 (System and Organizational Controls 1) Reports to assess the service organizations internal controls over financial reporting and ability to meet control objectives</li><li>Oversee the execution of audit and advisory reviews, including planning, fieldwork, and reporting, ensuring agreed-upon audit objectives are met and audit missions are properly managed. Scope includes: control testing, financial audits, operational audits, IT audits, and compliance reviews for all North American business</li><li>Prepare and present audit findings and recommendations to senior leadership through oral presentations and written reports, effectively communicating results, areas of concern, and proposed corrective actions</li><li>Monitor and report on the status of action plans agreed by management, and provide periodic reports on the status of internal audit activities, results, and progress against the annual audit plan</li><li>Coordinate and communicate with the external audit team</li><li>Stay updated with changes in laws, regulations, and accounting standards to ensure compliance and recommend necessary adjustments to internal control systems and processes</li><li>Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors</li></ul><p><br></p>
  • 2026-01-13T21:48:52Z
Customer Service Representative
  • Racine, WI
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 19.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Racine, Wisconsin. In this Contract to permanent position, you will play a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues in a detail-oriented and efficient manner. This is an excellent opportunity to contribute to a non-profit organization while developing valuable customer service skills.<br><br>Responsibilities:<br>• Handle incoming calls with care, ensuring customer concerns are addressed promptly.<br>• Provide accurate information about products, services, and policies to customers.<br>• Process orders and manage data entry tasks with attention to detail.<br>• Assist customers with resolving issues or complaints in a courteous manner.<br>• Collaborate with team members to ensure seamless service delivery.<br>• Maintain records of customer interactions and transactions.<br>• Follow established procedures to meet quality and performance standards.<br>• Communicate effectively with customers and internal teams to achieve resolutions.<br>• Support outbound call initiatives as needed to enhance customer engagement.<br>• Continuously strive to improve processes and service quality.
  • 2026-01-02T20:44:12Z
Electronic Health Records (EHR) Analyst
  • Milwaukee, WI
  • onsite
  • Contract / Temporary to Hire
  • 54.15 - 62.70 USD / Hourly
  • <p>We are seeking a detail-oriented and proactive EHR/Practice Management Systems Specialist to support and optimize our electronic health record (EHR) and practice management platforms. This role is critical in ensuring smooth operations, driving efficiency, and supporting organizational growth through system enhancements and integrations.</p><p><br></p><p>What You’ll Do</p><p><br></p><p>System Support & Maintenance</p><p>Provide end-user support by answering questions, troubleshooting issues, and communicating system changes or outages.</p><p>Document concerns and escalate as needed to leadership.</p><p><br></p><p>Data Management</p><p>Assist with insurance payer and chargemaster fee schedule data entry.</p><p>Follow data entry policies and business rules to maintain high-quality data.</p><p><br></p><p>System Optimization</p><p>Stay current on EHR capabilities and updates through learning platforms.</p><p>Recommend and implement optimizations for revenue-related areas, including charges, dictionaries (HCPCS, CPT, ICD-10), insurance verification, and clinical documentation.</p><p>Lead cyclical upgrades, customizations, and internal updates in collaboration with leadership.</p><p><br></p><p>Reporting & Analytics</p><p>Provide technical assistance in creating clinical and financial reports (ad-hoc and scheduled).</p><p>Partner with multiple departments to deliver actionable insights.</p><p><br></p><p>Implementation & Integration</p><p>Coordinate EHR implementation for new clinics and team members.</p><p>Collaborate across departments to ensure successful execution of integration projects.</p><p><br></p><p>Continuous Improvement</p><p>Identify and implement process improvements to enhance efficiency, scalability, and innovation.</p><p>Adapt to business growth and strategy, cross-training as needed.</p><p><br></p><p>Compliance</p><p>Follow all legal and regulatory requirements, including HIPAA guidelines, to maintain patient privacy.</p><p><br></p><p>What We’re Looking For</p><p><br></p><p>Bachelor’s degree in a business-related field or equivalent experience (minimum 6 years in a similar role).</p><p>Healthcare experience required.</p><p>4+ years working with EHR or practice management software preferred.</p><p>1–2 years in project management, performance improvement, or consulting preferred.</p><p>Strong professional presence, business acumen, and excellent communication skills.</p><p>Ability to work independently, prioritize tasks, and meet deadlines.</p><p>Proficiency in Microsoft Office applications, with advanced Excel skills (data import, mapping, cleanup, and export).</p><p>Ability to explain technical concepts to diverse audiences.</p><p>Basic math skills for insurance payment settings.</p>
  • 2026-01-14T18:29:10Z
Financial Planning & Analysis Manager
  • Schaumburg, IL
  • onsite
  • Permanent
  • 170000.00 - 175000.00 USD / Yearly
  • <p><em>The salary for this position is $170,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong>Job Description:</strong></p><p>•      Lead monthly and quarterly financial reporting and analysis, including variance and profitability analysis, and produce comprehensive management and board reporting packages. Present written analysis to articulate key drivers, trends, and insights.</p><p>•      Develop and maintain annual budget and rolling forecast models, ensuring alignment with operational and financial goals. Regularly track and assess project performance and communicate results effectively to key stakeholders, including senior leadership and the Board of Directors.</p><p>Operational Performance & Metrics Analysis:</p><p>•      Conduct detailed analysis of operational drivers that impact company margin, including sales, contribution margins, operational expenses (OPEX), and delivery metrics (e.g., service tickets, labor hours, project timelines).</p><p>•      Provide root cause analysis and present findings and actionable insights to leadership to drive business improvements.</p><p>Process Improvement & System Integration:</p><p>•      Lead the design, implementation, and optimization of financial planning processes, systems, and tools, including business intelligence solutions.</p><p>•      Take a proactive role in leading process improvement initiatives and system enhancements, including the integration of any new forecasting tools into the business operations.</p><p>Strategic Financial Modeling & Cross-Functional Collaboration:</p><p>•      Develop financial models to support strategic initiatives, including customer pricing, labor staffing, and cost optimization.</p><p>•      Work closely with cross-functional teams across operations, sales, and leadership to ensure financial insights are integrated into business strategies and build strong working relationships with stakeholders to foster a collaborative environment.</p><p>Team Leadership & Development </p><p>•      Lead and mentor 1 Financial Analyst, providing training on financial reporting and analysis while fostering a collaborative team environment.</p><p>•      Provide hands-on leadership to promote continuous learning and deepen financial acumen.</p><p>•      Balance day-to-day execution with leadership responsibilities, ensuring the Analyst's success while maintaining your own individual deliverables. </p>
  • 2026-01-09T22:28:52Z
Corporate Accounting Manager
  • `glendale, WI
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Are you a detail-oriented accounting professional with extensive experience in managing global finance operations? Do you excel in process optimization, intercompany transactions, and working with multi-location entities? If so, we are hiring a <strong>Corporate Accounting Manager</strong> to oversee intercompany activities, financial reconciliations, and compliance for a diverse multinational organization.</p><p>This role is ideal for professionals with strong career progression in accounting, including experience with Big Four public accounting and managing operations for national and international entities.</p><p><br></p><p>For immediate consideration call Bill Johannes at 414-662-3416 or connect on Linked-In . All conversations will be confidential. If you or someone you know would qualify for any of the positions listed below feel free to have them call me as well. Thanks for any consideration and I look forward to helping you.  God Bless.</p><p><br></p><p>Key Responsibilities:</p><ul><li><strong>Oversee Intercompany Operations:</strong> Manage financial transactions between holding entities, ensuring invoices, settlements, and reconciliations are accurate and compliant.</li><li><strong>Month-End Close Leadership:</strong> Direct month-end close activities to ensure consolidated reporting aligns with organizational timelines and standards.</li><li><strong>Global Compliance:</strong> Ensure adherence to regulatory requirements, internal policies, and accounting principles such as U.S. GAAP.</li><li><strong>Process Improvement:</strong> Develop and implement strategies to optimize financial processes, address discrepancies, and enhance reporting accuracy across multiple entities.</li><li><strong>Collaborate with Cross-Functional Teams:</strong> Partner with tax, legal, audit, and treasury teams to navigate operational challenges and maintain compliance protocols.</li><li><strong>Maintain Audit Preparation:</strong> Facilitate audits, including documentation uploads and reporting for quarterly and annual reviews.</li><li><strong>Reconciliation Management:</strong> Execute meticulous reconciliations for both intercompany and intracompany accounts, ensuring financial integrity at all levels.</li><li><strong>Tax Compliance Coordination:</strong> Work with international accounting teams to ensure adherence to tax regulations and appropriate invoice formatting.</li></ul><p><br></p>
  • 2026-01-12T20:33:42Z
Financial Consolidation and Reporting Manager- R02572
  • `glendale, WI
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>We are looking for an experienced Financial Consolidation and Reporting Manager to oversee and optimize financial reporting processes within a global, multi-entity organization. This role involves managing complex consolidation tasks, ensuring compliance with U.S. accounting standards, and driving improvements in close processes. The ideal candidate will have hands-on expertise in OneStream and a strong background in financial planning and analysis.</p><p><br></p><p>For immediate consideration call Bill Johannes at 414-662-3416 or connect on Linked-In . All conversations will be confidential. If you or someone you know would qualify for any of the positions listed below feel free to have them call me as well. Thanks for any consideration and I look forward to helping you.  God Bless.</p><p><br></p><p>Responsibilities:</p><p>• Lead the monthly, quarterly, and annual financial close processes, ensuring accurate consolidation across multiple legal entities.</p><p>• Review and validate entity submissions, including eliminations, foreign currency translations, and minority interest accounting.</p><p>• Prepare consolidated financial statements and reports in adherence to U.S. accounting standards and corporate policies.</p><p>• Collaborate with regional controllers and corporate accounting teams to resolve intercompany discrepancies and submission delays.</p><p>• Act as a key business expert for OneStream, managing workflows, data submissions, and system improvements.</p><p>• Support the preparation of management and external reporting packages with high attention to detail and accuracy.</p><p>• Coordinate with the OneStream team to optimize system functionality and ensure compliance with internal controls.</p><p>• Develop and maintain standard operating procedures, review controls, and close calendar schedules.</p><p>• Assist with internal and external audits by preparing reconciliations, schedules, and documentation.</p><p>• Identify and implement process improvements and automation opportunities within consolidation and reporting workflows.</p>
  • 2026-01-16T22:09:08Z
Telecom Voice Engineer
  • Rolling Meadows, IL
  • remote
  • Temporary
  • 47.50 - 55.00 USD / Hourly
  • <p>We are looking for a Telecom Voice Engineer to join our team on a long-term contract basis. In this role, you will contribute to the design, implementation, and maintenance of advanced telecom and voice systems, ensuring seamless communication across organizational platforms. This position offers an excellent opportunity to work with cutting-edge technologies and support critical infrastructure.</p><p><br></p><p>Responsibilities:</p><p>• Configure, manage, and troubleshoot Active Directory services to ensure optimal system performance.</p><p>• Oversee the deployment and maintenance of Microsoft Windows Server environments.</p><p>• Implement and maintain Azure Active Directory solutions to support secure cloud-based operations.</p><p>• Administer Citrix technologies to optimize virtual desktop and application delivery.</p><p>• Collaborate with teams to manage Microsoft Exchange systems for reliable email and messaging services.</p><p>• Monitor telecom voice systems for performance and reliability, addressing issues proactively.</p><p>• Develop and document technical processes and procedures for system management.</p><p>• Provide technical support and guidance to resolve complex system issues.</p><p>• Participate in system upgrades and enhancements to improve functionality and efficiency.</p><p>• Ensure compliance with security protocols and best practices across all systems.</p>
  • 2026-01-15T19:44:04Z
Legal Assistant
  • Milwaukee, WI
  • onsite
  • Permanent
  • 40000.00 - 50000.00 USD / Yearly
  • <p>We are looking for a bilingual Legal Assistant fluent in Spanish and English to join our team in Milwaukee, Wisconsin. This is an excellent opportunity for someone passionate about the legal field and eager to contribute to the resolution of workers' compensation and personal injury cases. You will collaborate closely with an attorney, providing essential administrative and paralegal support to ensure efficient case management.</p><p><br></p><p>This position does not offer benefits.</p><p><br></p><p>Responsibilities:</p><p>• Communicate effectively with clients in both English and Spanish, offering updates and clarifications on legal matters.</p><p>• Collect, analyze, and summarize medical records and other case-related documentation.</p><p>• Prepare case files for demand letters, court proceedings, and other legal actions.</p><p>• Organize and maintain all documentation related to cases, ensuring easy access and accuracy.</p><p>• Assist the attorney with case management tasks, ensuring deadlines and client needs are met.</p><p>• Translate documents and communications between Spanish and English as needed.</p><p>• Coordinate calendar management tasks, including scheduling court dates and client meetings.</p><p>• Handle e-filing and court filings accurately and in a timely manner.</p><p>• Support civil litigation processes through detailed preparation and document management.</p><p>• Ensure smooth communication between clients and legal personnel.</p>
  • 2026-01-16T19:08:51Z
Customer Service Supervisor
  • Schaumburg, IL
  • onsite
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • <p>On behalf of Robert Half client, we are looking for a dedicated Customer Service Supervisor to lead and oversee customer service operations within their manufacturing company in Schaumburg, Illinois. This role requires a proactive individual who can manage supervise operational processes, process orders, and ensure the smooth execution of contracts and customer interactions. The ideal candidate will also be skilled at identifying areas for improvement and implementing solutions to enhance efficiency and customer satisfaction.</p><p><br></p><p>7:30am-4:00pm</p><p>Compensation: $80k-$100k + 0%-20% of the base salary based on performance</p><p>3 days in office 2 days WFH</p><p>Medical, Dental, Vision, 401k</p><p>15 Days PTO</p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></strong></p><p><br></p><p>Responsibilities:</p><p>• Build and maintain strong relationships</p><p>• Monitor and manage customer credit in collaboration</p><p>• Supervise customs declarations and clearance processes</p><p>• Lead and manage the assigned product team</p><p>• Review sales contracts and purchase orders</p><p>• Coordinate the preparation of essential documentation for orders, including invoices, bills of lading, packing lists, certificates, and other required paperwork.</p><p>• Oversee payments for purchases, freight, and service provider invoices, ensuring authorization aligns with contracted terms.</p><p>• Identify and recommend improvements to operational procedures</p>
  • 2026-01-05T16:13:50Z
Controller
  • Kenosha, WI
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Robert Half is seeking a skilled Controller for a client in the education sector. This position is responsible for the overall management of accounting functions and financial operations, ensuring compliance with institutional, state, and federal requirements. The Controller provides regular financial reporting, supports leadership with financial forecasts, and implements best practices in alignment with GAAP. The role oversees the accounting team and reports directly to the CFO/Vice President, Finance and Administration.</p><p><br></p><p>For immediate consideration call Bill Johannes at 414-662-3416 or connect on Linked-In . All conversations will be confidential. If you or someone you know would qualify for any of the positions listed below feel free to have them call me as well. Thanks for any consideration and I look forward to helping you.  God Bless.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and deliver monthly, quarterly, and annual financial reports, including the Annual Comprehensive Financial Report (ACFR), Uniform Financial Accounting System (UFAS) report, and additional financial statements as required.</li><li>Ensure strict compliance with GAAP, WTCS Financial Accounting Manual (FAM), and other relevant statutory regulations and institutional policies.</li><li>Coordinate and manage the annual financial audit and year-end close process with external auditors.</li><li>Conduct and review monthly cash reconciliations and oversee all aspects of the month-end close process for accuracy and completeness.</li><li>Prepare and submit cost allocation and other financial reports required by the WTCS state office; maintain current knowledge of WTCS reporting guidelines to ensure full compliance.</li><li>Ensure timely, accurate submission of external reports, including IPEDS and HLC requirements.</li><li>Implement, maintain, and optimize financial systems and tools to support the accounting function; enforce internal controls to protect college assets and data integrity.</li><li>Monitor Payment Card Industry (PCI) compliance and update financial procedures to reflect regulatory changes.</li><li>Effectively manage multiple tasks in a dynamic environment—responding promptly to inquiries while meeting critical deadlines.</li><li>Continuously review and improve accounting and financial processes.</li><li>Supervise accounting staff; provide leadership through performance management, training, and support.</li><li>Perform other duties and special projects as assigned.</li></ul>
  • 2026-01-06T19:59:14Z
AP Accountant
  • Milwaukee, WI
  • onsite
  • Permanent
  • 55000.00 - 60000.00 USD / Yearly
  • <p>We are looking for an experienced AP Accountant for a Milwaukee, Wisconsin area organization. The ideal candidate will demonstrate strong expertise in accounts payable processes and financial reporting, ensuring accuracy and efficiency in all tasks. This role offers an opportunity to work in a dynamic environment and contribute to the organization's financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Manage all aspects of accounts payable, including invoice processing and timely vendor payments.</p><p>• Prepare and post accurate journal entries to maintain the integrity of financial records.</p><p>• Perform regular bank reconciliations to ensure alignment between bank statements and internal accounts.</p><p>• Review and process employee expense reports in compliance with company policies.</p><p>• Handle sales tax returns, ensuring timely submission and adherence to regulatory requirements.</p><p>• Assist with month-end and year-end closing procedures to support accurate financial reporting.</p><p>• Collaborate with internal teams to resolve discrepancies and improve payment processes.</p><p>• Maintain accurate documentation and records for audit and compliance purposes.</p><p>• Support the implementation and improvement of accounting systems as needed.</p>
  • 2026-01-12T14:38:40Z
Administrative Assistant
  • Crystal Lake, IL
  • onsite
  • Contract / Temporary to Hire
  • 22.00 - 26.00 USD / Hourly
  • <p>We are looking for a detail-oriented Administrative Assistant to join our team in Crystal Lake, Illinois. This is a contract-to-permanent position and <strong><u>experience within the property management industry is required.</u></strong> Looking for someone who thrives in a fast-paced environment and enjoys handling a variety of administrative tasks. The ideal candidate will bring excellent organizational skills and a proactive approach to supporting daily operations.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support, including managing schedules, organizing documents, and maintaining records.</p><p>• Handle incoming calls professionally and direct inquiries to the appropriate team members.</p><p>• Perform data entry tasks with precision to ensure accuracy and completeness.</p><p>• Greet visitors and manage receptionist duties, creating a welcoming environment.</p><p>• Utilize Microsoft Office and Google Suite tools to prepare reports, presentations, and correspondence.</p><p>• Coordinate office activities, ensuring smooth daily operations and timely communication.</p><p>• Support property management-related tasks and assist in maintaining property records.</p><p>• Conduct follow-ups and respond to client inquiries in a timely manner.</p><p>• Collaborate with team members to streamline workflows and improve efficiency.</p><p>• Assist with other administrative tasks as needed to support the team.</p>
  • 2026-01-13T18:23:37Z
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