We are looking for a dedicated Customer Service Representative to join our team in Waukesha, Wisconsin. In this Contract to permanent position, you will play a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues efficiently. This role is ideal for someone who thrives in a fast-paced environment and enjoys building strong relationships with clients.<br><br>Responsibilities:<br>• Respond promptly to incoming customer inquiries through various communication channels.<br>• Provide accurate information about products and services to assist customers effectively.<br>• Process orders and ensure all data entry tasks are completed accurately.<br>• Address and resolve customer concerns to maintain high levels of satisfaction.<br>• Handle inbound and outbound calls while maintaining professionalism and empathy.<br>• Collaborate with team members to improve customer service processes.<br>• Keep detailed records of customer interactions for future reference.<br>• Escalate complex issues to the appropriate department or supervisor when necessary.<br>• Stay informed about company policies and updates to provide consistent support.<br>• Contribute to the overall success of the team by meeting individual performance goals.
We are looking for a dedicated Customer Service Representative to join our team in Waukesha, Wisconsin. In this role, you will serve as the first point of contact for customers, ensuring their inquiries are handled promptly and with attention to detail. As a Contract to permanent position, this opportunity is ideal for someone seeking career growth within a supportive environment.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone and email, ensuring high levels of satisfaction.<br>• Process orders accurately and efficiently using provided systems.<br>• Handle inbound and outbound calls, addressing customer needs and resolving issues.<br>• Maintain detailed records of customer interactions and transactions.<br>• Collaborate with team members to improve service processes and ensure consistent quality.<br>• Provide clear and detail-focused communication to customers regarding product information and services.<br>• Troubleshoot customer concerns and escalate complex issues to the appropriate departments.<br>• Stay informed about company products and services to offer accurate assistance.<br>• Ensure all customer interactions are in compliance with company policies and procedures.
We are looking for a dedicated Customer Service Representative to join our team in Hartland, Wisconsin. This role involves managing customer interactions, processing orders, and handling accounts receivable tasks while ensuring efficient communication with various customer classes. The ideal candidate will have experience in consumer goods and be comfortable performing diverse responsibilities, including social media marketing and front desk duties. This is a Contract to long-term position, offering an opportunity to transition into a lasting role.<br><br>Responsibilities:<br>• Process order receipts and confirmations for retail, corporate, and wholesale customers.<br>• Accurately enter and route orders for various customer categories, including wholesale, distributors, web, retail, donations, and exports.<br>• Handle accounts receivable tasks such as invoicing, deposits, and responding to inquiries.<br>• Address customer service needs, including complaints, product inquiries, and requests for purchasing information.<br>• Manage donation requests and set up new customer profiles in the database.<br>• Perform filing and maintain organization for front desk and reception duties.<br>• Monitor aged receivables on a weekly basis to ensure timely follow-up.<br>• Generate monthly customer statements and prepare salesperson commission reports.<br>• Assist with social media marketing efforts on platforms like Facebook, Instagram, and Pinterest.<br>• Conduct annual tasks such as trade show lead follow-ups and rotating stock in the showroom.
<p>We are looking for a dedicated Customer Service Representative for a Menomonee Falls, WI area organization. You will play a key role in ensuring smooth communication with clients, processing orders efficiently, and maintaining high standards of service. This position is ideal for someone who thrives in a fast-paced environment and enjoys solving problems while delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries promptly and professionally, ensuring their needs are met with clarity and efficiency.</p><p>• Process and manage incoming orders, ensuring accuracy and timely entry into the system.</p><p>• Prepare and provide detailed quotes to clients, addressing any questions or concerns regarding pricing or specifications.</p><p>• Collaborate with internal teams to ensure customer satisfaction and resolve any issues that may arise.</p><p>• Maintain accurate records of customer interactions and transactions for reference and reporting purposes.</p><p>• Monitor order progress and communicate updates to clients as needed.</p><p>• Identify opportunities to improve customer service processes and contribute to enhancing overall client satisfaction.</p><p>• Handle complaints or concerns with empathy and professionalism, aiming to find effective resolutions.</p><p>• Stay informed about company products and services to offer accurate guidance and support.</p>
We are looking for a detail-oriented and friendly Customer Service Representative to join our team in Richfield, Wisconsin. In this long-term contract position, you will play a key role in ensuring seamless order management and exceptional customer support in the wood and furniture manufacturing industry. This opportunity is ideal for someone eager to develop their skills and contribute to a collaborative and supportive work environment.<br><br>Responsibilities:<br>• Input quotes, invoices, and sales orders with precision using company systems.<br>• Create and manage sales orders, ensuring accuracy in selecting appropriate components.<br>• Respond to customer inquiries promptly and professionally, maintaining high service standards.<br>• Collaborate with team members to complete administrative tasks and support daily operations.<br>• Learn company workflows through comprehensive training, gradually expanding responsibilities.<br>• Organize and prioritize tasks effectively in a fast-paced, high-volume environment.<br>• Identify and resolve issues while maintaining a positive and proactive approach.<br>• Provide consistent and reliable support to ensure high-quality outcomes for customers.
A Robert Half client is looking for a Member Services Representative to join their team near Hoffman Estates, Illinois. In this role, you will serve as a key point of contact for members, fostering positive relationships and assisting with their needs. The ideal candidate is detail-oriented, customer-focused, and experienced in claims processing and member services. <br> Key Details: Role: Member Service Associate (similar to CSR/Admin within financial services, insurance, banking, risk, or even healthcare billing/claims—NOT a call center position) Schedule: Mon–Fri, 8AM–4PM, 100% on-site Compensation/Benefits: $26–$29/hour, based on experience and education; overtime opportunities available + full benefits package Position Highlights: Serve as the first point of contact for insured members to process claims, answer inquiries, and update information Handle sensitive member data and documents, ensuring privacy, security, and compliance Work closely with beneficiaries throughout claims and changes (address updates, beneficiary designations, etc.) Perform administrative/research tasks and support department projects Maintain accurate records in Salesforce and other internal systems Participate in weekly team meetings and ongoing training as you grow in the role <br> If you are interested in contributing to a friendly and committed team that makes an impact for its members—and your experience aligns with any of the above—please apply!
<p>We are looking for a dedicated Collections Specialist for a New Berlin, WI area organization. In this role, you will play a key part in managing overdue accounts, maintaining positive customer relationships, and ensuring efficient cash application processes. This position is ideal for someone who thrives in a fast-paced environment and has a strong background in accounts receivable and collections.</p><p><br></p><p>Responsibilities:</p><p>• Contact clients to address overdue payments and negotiate payment arrangements.</p><p>• Respond to inbound calls and provide excellent customer service related to billing inquiries.</p><p>• Maintain accurate records of collections activities and update client accounts accordingly.</p><p>• Support the cash application process by ensuring timely and accurate allocation of payments.</p><p>• Collaborate with internal teams to resolve discrepancies and improve collections efficiency.</p><p>• Generate and review reports to monitor account statuses and identify areas for improvement.</p><p>• Ensure compliance with company policies and procedures during the collections process.</p><p>• Assist in implementing strategies to reduce outstanding balances and improve cash flow.</p><p>• Communicate effectively with customers to address concerns and ensure satisfaction.</p>
We are looking for a skilled Collections Specialist to join our team on a contract basis in Hartland, Wisconsin. This position offers an exciting opportunity to contribute to the organization by managing accounts receivable and ensuring efficient collections processes. The role requires someone detail-oriented and proactive, capable of delivering results in a fast-paced environment.<br><br>Responsibilities:<br>• Oversee customer accounts and actively follow up on overdue balances to ensure timely collections.<br>• Reconcile open receivables across multiple systems, ensuring accuracy in financial records.<br>• Validate and clean historical data to maintain integrity during system transitions.<br>• Analyze and track accounts receivable using Excel to monitor payment statuses and trends.<br>• Collaborate with internal teams to address billing discrepancies and resolve missing documentation.<br>• Implement process improvements to optimize collection workflows and enhance reporting capabilities.<br>• Utilize expertise in Service Titan or similar accounting systems to streamline operations.<br>• Develop and maintain aging reports to track outstanding balances and payment progress.<br>• Ensure compliance with company policies and procedures during all collection activities.
<p>Robert Half is partnering with a Lake Geneva area client in the recruiting for a Billing Specialist to join their accounting and finance team. The Billing Specialist will be responsible for ensuring accurate preparation, processing, and management of invoices, as well as supporting other billing functions critical to the organization’s revenue cycle.</p><p><br></p><p>This is a permanent placement opportunity Mon - Fri offering health insurance, paid time off, retirement matching and flexible hours. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Prepare, review, and issue client invoices in accordance with company policies and core requirements</li><li>Verify billing data, resolve discrepancies, and maintain comprehensive records of billed items</li><li>Assist with contract terms and conditions, ensuring compliance on billed transactions</li><li>Communicate with clients and internal teams regarding billing questions or outstanding invoices</li><li>Support revenue transactions and reporting, collaborating with finance and accounting teams as needed </li><li>Help prepare reports related to billing, collections, and reconciliation for internal review and management</li><li>Ensure adherence to regulatory and company compliance requirements in all billing activities </li></ul>
<p><em>The salary range for this position is $60,000-$65,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Winter is here! Want to be with a company that will ensure you get to enjoy the holiday season? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Ability to prioritize, multitask, manage a high volume of bills per month and meet deadlines.</li><li>Experience with various e-billing vendors (e.g., CounselLink, Bottomline Legal eXchange, Tymetrix, Collaborati, Legal Solutions Suite, Legal Tracker, etc.) and LEDES file knowledge required to perform duties and responsibilities, including but not limited to preparing and submitting bills, budgets, and timekeeper rates according to client requirements.</li><li>Management of timekeepers and coordinate/process appeals as required.</li><li>Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split billing, preparation, submission and troubleshooting of electronic bills).</li><li>Monitor outstanding Work in Process (WIP) and Accounts Receivable (AR) balances. Collaborate with billing attorneys to ensure WIP is billed on a timely basis and AR balances are collected withina reasonable period. Follow up with billing attorney and client on all aged AR balances.</li><li>Follow up on collections as directed by either Attorneys or Accounting leadership in support of meeting firm’s financial goals.</li><li>Review and edit prebills in response to attorney requests.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Research and analyze deductions and provide best course of action for balances.</li><li>Process write-offs following Firm policy.</li><li>Ability to effectively interact and communicate with attorneys, legal administrative assistants, staff, and clients.</li><li>Assist with month-end close as needed.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Assume additional duties as needed or assigned</li></ul><p> </p>
<p>We are looking for a dedicated Benefits Specialist to join our team in Inverness, Illinois. This is a contract-to-hire position where you will play a vital role in supporting clients with various benefits programs, including social security and SNAP. The ideal candidate will have strong communication skills and a solid understanding of benefits administration processes.</p><p><br></p><p>Responsibilities:</p><p>• Assist clients in navigating social security benefits and other assistance programs, including SNAP.</p><p>• Coordinate with the Social Security office to ensure timely processing of benefits.</p><p>• Manage and track funds received by clients to ensure proper allocation.</p><p>• Process required paperwork accurately and efficiently for benefits applications.</p><p>• Provide clear and effective communication to clients regarding their benefits and eligibility.</p><p>• Utilize basic Microsoft Excel and Word for documentation and reporting.</p><p>• Collaborate with relevant agencies to resolve issues related to benefits administration.</p><p>• Maintain up-to-date knowledge of Medicaid and other benefit programs.</p><p>• Offer guidance and support to clients throughout the benefits application process.</p><p>• Ensure compliance with all regulations and policies related to benefits coordination.</p>
<p>We are looking for an Accounts Receivable Specialist to join our team in Barrington, Illinois. In this Contract to permanent position, you will play a key role in managing the accounts receivable process and ensuring accurate financial operations. This is a great opportunity for someone who is detail-oriented and eager to grow in their career.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the accounts receivable process, ensuring timely and accurate billing and payment collection.</p><p>• Process customer invoices and reconcile accounts to ensure proper documentation and financial accuracy.</p><p>• Handle cash activity, including payments and deposits, while maintaining detailed records.</p><p>• Manage payment processing and promptly address any discrepancies or issues.</p><p>• Utilize accounting software systems, such as QuickBooks, to maintain financial data and generate reports.</p><p>• Perform general ledger entries and ensure compliance with company policies.</p><p>• Collaborate with other departments to resolve billing inquiries and improve workflows.</p><p>• Conduct account reconciliations to verify balances and identify any variances.</p><p>• Assist with data entry tasks related to financial transactions and records.</p><p>• Support continuous improvement efforts in the accounts receivable function.</p>
<p>Robert Half is looking for a Travel & Entertainment Supervisor for a client in the northwest suburbs. This hybrid role involves working three days on-site and reporting directly to the Senior Manager of Accounts Payable. The ideal candidate will lead the development and implementation of travel and entertainment expense policies while ensuring compliance and cost-efficiency across the organization.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and approve travel and entertainment expenses, ensuring adherence to company policies and standards.</p><p>• Develop and update policies and procedures for travel and entertainment expenses, aligning them with industry regulations and best practices.</p><p>• Manage travel arrangements such as airfare, accommodations, and ground transportation, prioritizing cost savings and traveler safety.</p><p>• Supervise a team of specialists or coordinators, providing guidance and evaluating performance.</p><p>• Build and maintain relationships with external vendors, including travel agencies, airlines, and hotels, to negotiate contracts and resolve issues.</p><p>• Conduct training sessions for employees to ensure understanding of travel and entertainment policies and compliance guidelines.</p><p>• Analyze expense reports to identify trends, anomalies, and opportunities for cost savings; prepare detailed reports for management.</p><p>• Investigate and resolve discrepancies or compliance issues related to expense submissions.</p><p>• Stay informed on industry trends and emerging technologies to enhance travel and expense management processes.</p><p><br></p><p>This position offers a salary of $80,000-$85,000 and comes with a full benefit package including medical, dental, vision, paid time off and holiday pay.</p><p><br></p><p>If interested, please contact Brian Keating at 331-264-5688.</p>
<p>We are looking for an experienced Workday Consultant to join our team. In this Contract to permanent position, you will play a pivotal role in managing Workday Payroll integrations while ensuring seamless collaboration between technical and business stakeholders. This opportunity offers a dynamic work environment within the manufacturing industry, where your expertise will contribute to the success of key integration projects.</p><p><br></p><p>Responsibilities:</p><p>• Lead and oversee Workday Payroll integration efforts, ensuring all processes align with organizational requirements.</p><p>• Manage integrations across North America, with occasional involvement in broader Workday system integrations.</p><p>• Collaborate with payroll teams to support annual updates to benefits providers and address local payroll needs.</p><p>• Take ownership of projects from start to finish, including gathering requirements, coordinating technical efforts, and managing stakeholder relationships.</p><p>• Participate in training sessions to prepare trainers and support organizational change management initiatives.</p><p>• Work with international teams, including highly technical interviews with Poland-based integration specialists, to develop effective solutions.</p><p>• Support ticketing processes and transitions, including potential involvement with ServiceNow for issue tracking.</p><p>• Ensure HyperCare support is provided post-implementation to maintain system functionality and resolve any issues.</p>
<p>Robert Half is partnering with a West Allis area client in the recruiting for a Payroll Specialist to oversee the full-cycle weekly payroll processing for their multi-location business operations. The Payroll Administrator will play a vital role in ensuring timely and accurate payroll processing while maintaining compliance with federal, state, and local regulations. The ideal candidate will demonstrate strong organizational skills, and possess a commitment to maintaining confidentiality and accuracy in all payroll functions.</p><p><br></p><p>This is a permanent placement opportunity offering full benefits package, paid time off and holidays and 401k match.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process weekly payroll for multiple legal entities, ensuring accurate earnings, deductions, and tax withholdings.</li><li>Maintain and update all aspects of employee payroll information from new Hire to termination</li><li>Prepare, input, and validate payroll data, including hours worked, overtime, paid time off, bonuses, and other employee compensation details.</li><li>Ensure payroll practices comply with federal, state, and local labor laws, tax regulations, and company policies. Stay up to date with regulatory changes that impact payroll.</li><li>Prepare financial reports, summaries, and statements related to payroll.</li><li>Assist with monthly, quarterly, or year-end calculations of bonuses and other salary-based compensation.</li><li>Maintain accurate employee payroll records, tax documents, and wage summaries for all legal entities within the organization, ensuring compliance with data retention policies.</li><li>Partner with third-party vendors, such as benefits providers and government agencies, to address payroll-related matters. Arrange federal, state, and local tax filings and payments as required.</li><li>Additional duties includes workers compensation, unemployment and Osha</li></ul>
We are looking for a skilled Systems Engineer to join our team in Glendale, Wisconsin. In this role, you will collaborate closely with clients to deliver tailored solutions that meet their unique needs. This position offers an excellent opportunity to work with diverse hardware and software systems while mentoring less experienced team members.<br><br>Responsibilities:<br>• Provide expert-level support and troubleshooting for hardware and software systems to ensure optimal client performance.<br>• Collaborate with clients to assess their system requirements and deliver customized solutions.<br>• Manage and maintain Active Directory, Microsoft Windows Server, and Azure Active Directory environments.<br>• Implement and support Citrix technologies to enhance system functionality and user experience.<br>• Administer and troubleshoot Microsoft Exchange environments to ensure seamless communication systems.<br>• Offer guidance and mentorship to less experienced technical staff to foster their growth.<br>• Document system configurations, issues, and resolutions to maintain accurate records.<br>• Develop and implement strategies for system optimization and efficiency.<br>• Stay updated on emerging technologies to recommend innovative solutions.<br>• Communicate effectively with clients to build strong, trust-based relationships.
<p>We are looking for an experienced Tax Manager to join our team in Brookfield, Wisconsin. This role focuses on providing specialized tax preparation and planning services for high-net-worth individuals, with an emphasis on collaboration and efficiency. The ideal candidate will bring exceptional expertise in tax compliance, wealth management, and financial planning, while embracing technology to enhance client service.</p><p><br></p><p>Responsibilities:</p><p>• Review and oversee the preparation of complex individual income tax returns, ensuring accuracy and compliance.</p><p>• Develop customized tax strategies using financial planning software to optimize client outcomes, including techniques like Roth conversions and charitable giving.</p><p>• Collaborate closely with financial planners, wealth managers, and other tax professionals to deliver integrated tax planning and preparation services.</p><p>• Educate clients and wealth managers on intricate tax matters, offering guidance and solutions tailored to their unique needs.</p><p>• Stay updated on tax law changes and industry developments to maintain a high level of expertise.</p><p>• Utilize advanced technology tools to streamline tax preparation and planning processes.</p><p>• Participate in client meetings to address specific tax questions and provide strategic advice.</p><p>• Focus exclusively on tax-related tasks, without any sales, marketing, or business development responsibilities.</p>
We are looking for an experienced Tax Preparer to join our team in Milwaukee, Wisconsin. In this Contract to permanent position, you will play a key role in preparing accurate tax returns for individuals and businesses, ensuring compliance with federal, state, and local laws. This opportunity offers flexibility with permanent or part-time schedules in a detail-oriented, business-casual environment.<br><br>Responsibilities:<br>• Calculate taxes owed by clients in accordance with current tax codes and regulations.<br>• Prepare and review tax returns, ranging from simple to complex filings for individuals and small businesses.<br>• Identify deductions, credits, and other opportunities to maximize client benefits under applicable laws.<br>• Provide expert advice to clients on potential tax liabilities and strategies to minimize unnecessary payments.<br>• Analyze financial documentation, including income statements and expense records, to ensure accurate reporting.<br>• Consult tax law references to address complex scenarios and ensure compliance.<br>• Resolve client concerns and address questions with clarity and a focus on service.<br>• Utilize electronic filing software to submit tax returns efficiently and securely.<br>• Deliver copies of completed tax returns to clients and maintain organized records.<br>• Recommend additional services or solutions tailored to client needs.
We are looking for an experienced Collections Supervisor or Team Lead to join our team in Skokie, Illinois. In this role, you will oversee a small team, ensuring effective credit and collections management while maintaining high organizational standards. This is a long-term contract position offering an excellent opportunity to contribute to the success of our credit operations.<br><br>Responsibilities:<br>• Supervise and guide a team responsible for commercial credit and collections activities.<br>• Ensure timely and accurate credit approvals based on company policies and analysis.<br>• Monitor team performance and provide coaching to meet departmental objectives.<br>• Oversee account management processes to maintain customer satisfaction and minimize overdue balances.<br>• Collaborate with other departments to streamline credit and collections workflows.<br>• Prepare and present reports on credit performance and collections outcomes.<br>• Identify and implement process improvements to enhance efficiency and accuracy.<br>• Resolve escalated issues with clients and provide solutions to complex credit situations.<br>• Maintain compliance with industry regulations and internal policies.<br>• Support team members in achieving their growth and development goals.
