We are looking for a skilled Customer Service Representative to join our team in Buffalo Grove, Illinois. This is a long-term contract opportunity for an individual who excels in providing exceptional customer support and thrives in a fast-paced environment. The ideal candidate will have strong communication skills and a solid understanding of computer applications to effectively manage customer interactions and data entry tasks.<br><br>Responsibilities:<br>• Respond to inbound calls and address customer inquiries with professionalism and efficiency.<br>• Provide outstanding customer service, ensuring all issues and concerns are resolved promptly.<br>• Handle email correspondence and maintain clear communication with customers.<br>• Perform accurate data entry to update customer records and manage order information.<br>• Process customer orders and ensure timely follow-up on requests.<br>• Utilize Microsoft Excel and Google Sheets for tracking and reporting purposes.<br>• Collaborate with team members to deliver seamless support and maintain high service standards.<br>• Engage in outbound calls when necessary to address customer needs or follow up.<br>• Maintain a thorough understanding of products and services to assist customers effectively.<br>• Identify opportunities to improve customer satisfaction and streamline processes.
We are looking for a dedicated Customer Service Representative to join our team in Elk Grove Village, Illinois. This is a Contract to permanent position that offers the opportunity to grow professionally while contributing to a dynamic and customer-focused environment. The ideal candidate will possess excellent communication skills and a strong ability to handle customer inquiries efficiently.<br><br>Responsibilities:<br>• Respond promptly to incoming customer inquiries via phone, providing accurate and helpful information.<br>• Process customer orders with attention to detail and ensure timely entry into the system.<br>• Handle both inbound and outbound calls to address client needs and resolve issues.<br>• Collaborate with team members to deliver exceptional service and meet performance goals.<br>• Maintain detailed records of customer interactions and transactions for reporting purposes.<br>• Troubleshoot customer concerns and provide effective solutions to enhance satisfaction.<br>• Follow established protocols and procedures to ensure compliance with company standards.<br>• Manage multiple tasks simultaneously while maintaining a high level of professionalism.<br>• Provide feedback to improve processes and contribute to team success.
<p>We are looking for a dedicated Customer Service Representative for a Menomonee Falls, WI area organization. In this role, you will play a key part in providing exceptional support to customers, ensuring their needs are met efficiently and with great attention to detail. This is an excellent opportunity to contribute to a dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding customer service by responding promptly to client inquiries and resolving concerns effectively.</p><p>• Accurately process customer orders, ensuring all details are correctly entered into the system.</p><p>• Prepare and provide detailed quotes to customers, ensuring clarity and accuracy.</p><p>• Collaborate with internal teams to ensure timely delivery of products and services.</p><p>• Maintain up-to-date records of customer interactions and transactions.</p><p>• Identify opportunities to improve customer satisfaction and suggest solutions to enhance service quality.</p><p>• Assist in managing and updating customer accounts as needed.</p><p>• Communicate product information and updates to customers in a clear and precise manner.</p><p>• Handle multiple tasks simultaneously while maintaining a high level of accuracy and efficiency.</p>
We are looking for a dedicated Customer Service Representative to join our team in Chicago, Illinois. This position is a Contract to permanent opportunity and is ideal for individuals who thrive in dynamic environments and are passionate about delivering exceptional service. The role involves assisting credit union members with various inquiries, requiring strong communication skills and empathy.<br><br>Responsibilities:<br>• Respond to inbound calls from credit union members, addressing account-related inquiries and product questions.<br>• Provide exceptional support, particularly for elderly members, by demonstrating patience and understanding.<br>• Utilize multiple software platforms effectively, including Symitar, Amazon Connect, Smart Sheets, and Orpheus, to manage customer needs.<br>• Educate members on available credit union products and services to ensure they make informed decisions.<br>• Maintain accurate records and documentation of member interactions in compliance with company standards.<br>• Participate in comprehensive training sessions and orientation to ensure readiness for the role.<br>• Adhere to established schedules, including working two Saturdays per month with a compensatory day off.<br>• Collaborate with team members to address high call volumes resulting from recent organizational changes.<br>• Uphold attendance and reliability standards to support the team and maintain operational efficiency.
We are looking for an office support employee to assist with daily administrative, purchasing, and coordination tasks across departments.<br>Key Responsibilities:<br>• Print, send, and file customer acknowledgments; maintain organized digital and physical records<br>• Perform data entry and general office support tasks<br>• Assist with invoice processing and routine form completion<br>• Provide administrative support for Sales, Purchasing, and occasional Production needs<br>• Help with purchasing and inventory control management<br>• Track key information, coordinate with team members, and ensure timely follow-through<br>• Gradually gain exposure to customer service, marketing, and sales initiatives<br>Qualifications:<br>• Strong communication and customer service skills<br>• Excellent organization and attention to detail<br>• Proficient in Microsoft Outlook and Excel<br>• Ability to manage multiple priorities and adapt to varied responsibilities<br>• Problem-solving mindset and initiative<br>• Comfortable working independently and collaboratively<br>• Experience supporting multiple departments or executives preferred<br>• Familiarity with project coordination, reporting, or cross-team communication<br>• Numbers-oriented with comfort working with data<br>• Sales experience a plus<br>Additional Preferred Qualities:<br>• Bilingual skills<br>• Previous management experience<br>• Experience in dynamic or fast-paced environments<br>• Understanding of ERP systems
<p>We are looking for a dedicated Sales Support Administrator to manage and grow relationships with key clients in the food manufacturing industry. Based near Rosemont, IL this role involves working closely with customers across the foodservice and retail sectors to ensure satisfaction and drive revenue growth. If you have a strong background in customer service and supply chain management, we encourage you to apply. This position is 100% on-site. This position requires travel to client, tradeshows and conferences.</p><p><br></p><p>Responsibilities:</p><p>• Oversee a portfolio of national accounts, ensuring client needs are met and relationships are strengthened.</p><p>• Build and nurture strong partnerships with customers in both foodservice and retail markets.</p><p>• Identify opportunities for growth within accounts and negotiate favorable terms to increase revenue.</p><p>• Analyze market trends and commodity prices to guide strategic pricing and contract decisions.</p><p>• Collaborate with internal teams to ensure smooth supply chain operations and resolve any logistical challenges.</p><p>• Address customer inquiries promptly through email and phone, providing effective solutions and support.</p><p>• Maintain accurate records of customer contracts, quotes, and invoices to ensure seamless account management.</p><p>• Lead regular meetings with clients to discuss performance metrics and address any concerns.</p><p>• Proactively implement strategies to enhance customer retention and satisfaction.</p>
<p>Robert Half is partnering with a Brookfield manufacturing client in the recruiting for an Accounts Receivable Specialist to join their team in Brookfield, Wisconsin. This role focuses on managing the financial transactions related to customer payments, ensuring accuracy and efficiency in handling accounts. The ideal candidate will play a crucial role in maintaining strong customer relationships while supporting the finance team’s overall operations.</p><p><br></p><p>This is a permanent placement opportunity offering full benefits package, paid time off and 401k match. </p><p><br></p><p><strong>Primary Responsibilities:</strong></p><ul><li>Invoicing & Billing: Generate and process accurate and timely customer invoices for product shipments and services rendered. Ensure compliance with the company’s billing policies and procedures.</li><li>Customer Account Management: Establish and maintain customer accounts, including setting up terms of payment, credit screening coordination, and account reconciliations.</li><li>Collections: Actively follow up on past-due accounts, identifying escalation points, and working with internal stakeholders to resolve disputes while maintaining positive client relationships.</li><li>Cash Applications: Apply incoming payments (checks, ACH, wire transfers, etc.) to customer accounts, ensuring proper allocation and addressing payment discrepancies.</li><li>Reporting & Analysis: Prepare AR aging reports and key metrics for the team and management. Assess trends in collections, account statuses, and cash flow. Provide recommendations for process improvements.</li><li>Documentation & Audit Support: Maintain accurate records for AR processes. Support financial audits by preparing requested documentation and addressing inquiries related to AR.</li><li>Cross-Functional Collaboration: Partner with sales, customer service, shipping, and other teams to resolve customer inquiries efficiently. Support the month-end close process by reconciling AR balances and preparing journal entries as needed.</li></ul>
A Robert Half client is looking for a Member Services Representative to join their team near Hoffman Estates, Illinois. In this role, you will serve as a key point of contact for members, fostering positive relationships and assisting with their needs. The ideal candidate is detail-oriented, customer-focused, and experienced in claims processing and member services. <br> Key Details: Role: Member Service Associate (similar to CSR/Admin within financial services, insurance, banking, risk, or even healthcare billing/claims—NOT a call center position) Schedule: Mon–Fri, 8AM–4PM, 100% on-site Compensation/Benefits: $26–$29/hour, based on experience and education; overtime opportunities available + full benefits package Position Highlights: Serve as the first point of contact for insured members to process claims, answer inquiries, and update information Handle sensitive member data and documents, ensuring privacy, security, and compliance Work closely with beneficiaries throughout claims and changes (address updates, beneficiary designations, etc.) Perform administrative/research tasks and support department projects Maintain accurate records in Salesforce and other internal systems Participate in weekly team meetings and ongoing training as you grow in the role <br> If you are interested in contributing to a friendly and committed team that makes an impact for its members—and your experience aligns with any of the above—please apply!
<p>We are looking for a detail-oriented Data Entry Clerk to join our team in Schaumburg, Illinois. This is a Contract position with the potential for long-term stability and growth. The ideal candidate will excel in managing large volumes of information and maintaining accuracy in data processing tasks.</p><p><br></p><p><br></p><p><strong>Essential Duties and Responsibilities:</strong></p><ul><li>Review monthly dealer billing statements</li><li>Audit and prepare contract batches for processing</li><li>Process between 1500-2000 contracts per month, including entry, editing, cancelling and applying payment.</li><li>Provide customer service to agents, dealers, lienholders and contract holders</li><li>Process contracts determined by claim personnel as ‘not found’ in SCS system (‘Not Founds)</li><li>Execute contract cancellations, mail cancellation refund checks and cancellation extract process</li><li>Assist with the distribution of month end reports</li><li>Assist in the billing of outstanding balances 60-90 days past due</li><li>Receive, distribute and handle daily mail</li><li>Create, print, email or mail rejection letters</li><li>Process financed contracts in the SCS system Including billing the finance company</li><li>Transfer contracts when vehicle sold by contract holder</li><li>Assist with onsite and off-site document retrieval</li><li>Assist with creating and updating department procedures</li><li>Update dealer reports</li><li>Follow departmental procedures and SSAE 18 controls</li><li>Departmental filing, as needed</li><li>Assist with phone coverage for reception</li><li>Gatekeeper of Processing email and faxes received</li></ul><p><br></p>
We are looking for a dedicated Location Services Specialist to join our team in Milwaukee, Wisconsin. In this role, you will provide exceptional support and assistance with front desk operations and hiring processes. This is a long-term contract position, offering an excellent opportunity for individuals who excel in organization and customer service.<br><br>Responsibilities:<br>• Serve as the primary point of contact at the front desk, welcoming visitors and handling inquiries professionally.<br>• Manage and coordinate daily administrative tasks to ensure smooth office operations.<br>• Assist with hiring processes, including scheduling interviews and maintaining accurate records.<br>• Maintain a clean and organized reception area to create a positive first impression.<br>• Ensure all incoming calls and messages are handled promptly and directed to the appropriate team members.<br>• Support staff with administrative needs, such as scheduling meetings and preparing documents.<br>• Monitor and order office supplies to ensure availability for all employees.<br>• Collaborate with different departments to streamline internal communication and processes.<br>• Handle sensitive information with confidentiality and professionalism.<br>• Provide general office support to enhance overall workplace efficiency.
We are looking for a detail-oriented Cash Application Specialist to join our team in Itasca, Illinois. In this position, you will play a crucial role in ensuring accurate posting of customer payments and maintaining financial records. This is an excellent opportunity for individuals with a strong background in accounts receivable and cash applications.<br><br>Responsibilities:<br>• Accurately post payments received from customers to their respective accounts.<br>• Verify that payment amounts align with company bank deposits and resolve any discrepancies.<br>• Maintain accurate financial records and ensure timely updates to accounts.<br>• Collaborate with internal teams to address payment-related inquiries or issues.<br>• Process cash applications efficiently while adhering to company policies and procedures.<br>• Reconcile accounts receivable transactions to ensure proper balancing of records.<br>• Identify and resolve errors or inconsistencies in payment processing.<br>• Support month-end and year-end closing activities as needed.<br>• Provide excellent customer service when handling payment-related concerns.<br>• Contribute to process improvements to enhance efficiency in cash applications.
<p>We are looking for a detail-oriented and organized Receptionist for a Waukesha, Wisconsin area organization. In this role, you will act as the first point of contact for visitors and callers, delivering exceptional customer service while managing administrative tasks. The ideal candidate will thrive in a fast-paced environment and possess strong communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and ensure they are directed to the appropriate departments or personnel.</p><p>• Handle incoming calls using a multi-line phone system, providing courteous and efficient assistance.</p><p>• Maintain and organize physical and electronic filing systems to ensure accurate record-keeping.</p><p>• Perform data entry tasks with precision, ensuring all information is up-to-date.</p><p>• Provide excellent customer service by addressing inquiries and resolving concerns promptly.</p><p>• Assist with administrative tasks, including scheduling and correspondence.</p><p>• Ensure the reception area remains clean, organized, and welcoming.</p><p>• Coordinate with team members to support daily operations and special projects.</p><p>• Receive and distribute mail and packages efficiently.</p><p>• Uphold confidentiality standards when handling sensitive information.</p>
<p><em>The salary range for this position is $60,000-$65,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Winter is here! Want to be with a company that will ensure you get to enjoy the holiday season? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Ability to prioritize, multitask, manage a high volume of bills per month and meet deadlines.</li><li>Experience with various e-billing vendors (e.g., CounselLink, Bottomline Legal eXchange, Tymetrix, Collaborati, Legal Solutions Suite, Legal Tracker, etc.) and LEDES file knowledge required to perform duties and responsibilities, including but not limited to preparing and submitting bills, budgets, and timekeeper rates according to client requirements.</li><li>Management of timekeepers and coordinate/process appeals as required.</li><li>Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split billing, preparation, submission and troubleshooting of electronic bills).</li><li>Monitor outstanding Work in Process (WIP) and Accounts Receivable (AR) balances. Collaborate with billing attorneys to ensure WIP is billed on a timely basis and AR balances are collected withina reasonable period. Follow up with billing attorney and client on all aged AR balances.</li><li>Follow up on collections as directed by either Attorneys or Accounting leadership in support of meeting firm’s financial goals.</li><li>Review and edit prebills in response to attorney requests.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Research and analyze deductions and provide best course of action for balances.</li><li>Process write-offs following Firm policy.</li><li>Ability to effectively interact and communicate with attorneys, legal administrative assistants, staff, and clients.</li><li>Assist with month-end close as needed.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Assume additional duties as needed or assigned</li></ul><p> </p>
We are looking for a success-driven Operations Specialist to join our growing team in Gurnee, Illinois. This Contract-to-Permanent position offers a unique opportunity to contribute to a dynamic and collaborative environment. In this role, you will support key operational processes, ensuring efficiency and accuracy across quoting, logistics, and project management functions.<br><br>Responsibilities:<br>• Assist in managing project logistics, including coordinating with warehouse partners and ensuring timely receipt and handling of materials.<br>• Support the quoting team by analyzing and processing multiple client quotes to maintain accuracy and efficiency.<br>• Utilize software tools like Excel and Microsoft Suite to create spreadsheets, generate reports, and implement formulas.<br>• Collaborate with internal teams to streamline operations and improve cross-departmental communication.<br>• Monitor and update online portals, ensuring data is accurate and accessible for project tracking.<br>• Contribute to the management of client projects, working closely with designers, architects, and other stakeholders.<br>• Identify opportunities to optimize operational processes and implement innovative solutions.<br>• Provide regular updates and reports to senior management on project progress and operational performance.
We are looking for a dedicated Accounts Receivable Specialist to join our team in West Bend, Wisconsin. In this long-term contract role, you will play a key part in managing financial transactions and ensuring accuracy in accounts receivable processes. This position offers an excellent opportunity to utilize your expertise in billing, collections, and account reconciliations while contributing to the overall success of the organization.<br><br>Responsibilities:<br>• Process invoices by matching, batching, and coding them accurately into the system.<br>• Post and reconcile batches to ensure financial data integrity.<br>• Investigate and resolve discrepancies related to accounts receivable, collaborating with customers or vendors as needed.<br>• Update sub-ledgers and reconcile them to the general ledger for precise accounting records.<br>• Manage cash applications, including account reconciliations and handling chargebacks.<br>• Oversee billing operations and ensure the timely issuance of invoices.<br>• Handle credit memos and related adjustments to maintain accurate account balances.<br>• Support collection efforts by addressing overdue accounts and maintaining clear and attentive communication with commercial clients.<br>• Ensure compliance with company policies and accounting standards in all activities.
We are looking for a highly skilled Regulatory Officer to join our team on a contract basis in New Berlin, Wisconsin. This role involves ensuring compliance with industry standards, regulatory requirements, and company policies across all innovation projects. The successful candidate will provide leadership in regulatory compliance, oversee product safety standards, and support both internal and external stakeholders with technical expertise. <br> Responsibilities: • Provide expert guidance on regulatory compliance, product safety, and industry-specific standards, including Organic, Gluten-Free, Kosher, and Halal certifications. • Develop and implement regulatory processes, tools, and documentation to ensure operational efficiency. • Interpret and apply U.S. and European regulatory standards to food products, ensuring adherence to all relevant guidelines. • Lead and assign tasks to the Document Technician and Regulatory Compliance Specialist to meet customer and regulatory quality specifications. • Collaborate with internal teams and third-party vendors to optimize workflows and data management systems. • Conduct audits, including government, customer, and internal assessments, and manage preparatory work and corrective actions. • Deliver training programs for employees in Regulatory, Sales, and R& D departments to enhance compliance knowledge. • Support customer inquiries by providing technical assistance and ensuring all documentation is accurate and complete. • Participate in food safety plan reviews and annual training programs to maintain compliance with industry standards. • Oversee the completion of required regulatory paperwork and other related tasks as needed. <br> <br> The pay range for this position is 52.25 to 60.50. Benefits available to contract/contract professionals, include medical, vision, dental, and life and disability insurance. Hired contract/contract professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
