<p>We are looking for a dedicated Supply Chain Specialist to manage and grow relationships with key clients in the food manufacturing industry. Based near Rosemont, IL this role involves working closely with customers across the foodservice and retail sectors to ensure satisfaction and drive revenue growth. If you have a strong background in customer service and supply chain management, we encourage you to apply. This position is 100% on-site. This position requires travel to client, tradeshows and conferences.</p><p><br></p><p>Responsibilities:</p><p>• Oversee a portfolio of national accounts, ensuring client needs are met and relationships are strengthened.</p><p>• Build and nurture strong partnerships with customers in both foodservice and retail markets.</p><p>• Identify opportunities for growth within accounts and negotiate favorable terms to increase revenue.</p><p>• Analyze market trends and commodity prices to guide strategic pricing and contract decisions.</p><p>• Collaborate with internal teams to ensure smooth supply chain operations and resolve any logistical challenges.</p><p>• Address customer inquiries promptly through email and phone, providing effective solutions and support.</p><p>• Maintain accurate records of customer contracts, quotes, and invoices to ensure seamless account management.</p><p>• Lead regular meetings with clients to discuss performance metrics and address any concerns.</p><p>• Proactively implement strategies to enhance customer retention and satisfaction.</p>
We are looking for a dedicated Customer Service Representative to join our team in New Berlin, Wisconsin. In this Contract-to-career position, you will play a vital role in ensuring customer satisfaction by managing inquiries, processing orders, and resolving issues efficiently. This role offers an excellent opportunity to contribute to a dynamic environment while building long-term career potential.<br><br>Responsibilities:<br>• Address customer inquiries and assist sales staff with order updates, ensuring timely and accurate responses.<br>• Monitor and track orders throughout their lifecycle, providing regular updates to customers and stakeholders.<br>• Utilize software tools such as Outlook, Smartsheet, Excel, and Acumatica to manage order data and maintain precise records.<br>• Collaborate with production, shipping, and sales teams to resolve delays or discrepancies effectively.<br>• Handle customer requests with professionalism and attention to detail to ensure a seamless experience.<br>• Update customer profiles and order information in company systems to maintain data integrity.<br>• Support process improvement initiatives aimed at enhancing customer service workflows.<br>• Respond to inbound calls and manage outbound communication to address customer needs.<br>• Accurately input order details into company systems while maintaining high standards of quality.
We are looking for a Customer Service Representative to join our team in Rosemont, Illinois. In this Contract-to-permanent position, you will play a key role in providing exceptional support to customers, ensuring their needs are met throughout the order lifecycle. This opportunity is ideal for individuals who excel in communication, problem-solving, and delivering outstanding service.<br><br>Responsibilities:<br>• Respond to and direct incoming customer inquiries with professionalism and efficiency.<br>• Accurately input customer orders, ensuring details such as product specifications and pricing are correct.<br>• Track and monitor order progress, providing timely updates to customers as needed.<br>• Address and resolve customer concerns related to order processing, ensuring satisfaction.<br>• Collaborate with internal teams to troubleshoot and resolve issues during the fulfillment process.<br>• Investigate and correct discrepancies in orders to maintain accuracy.<br>• Communicate with customers to update them on issue resolution and order status.<br>• Document recurring issues and suggest improvements to enhance processes.<br>• Deliver exceptional customer service throughout the entire order lifecycle, including the resolution of any challenges.
We are looking for a dedicated Customer Service Representative to join our team in New Berlin, Wisconsin. In this role, you will play a pivotal part in ensuring seamless communication between customers, sales staff, and internal teams. This position requires a proactive approach to managing orders, resolving inquiries, and delivering exceptional service.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries and sales staff requests regarding orders, updates, and issue resolution.<br>• Monitor the progress of orders from entry through shipment, ensuring timely updates and proactive communication.<br>• Utilize tools such as Outlook, Smartsheet, Excel, and Acumatica to organize and maintain accurate order records.<br>• Collaborate effectively with production, shipping, and sales departments to address delays or discrepancies.<br>• Ensure all customer interactions are handled professionally, efficiently, and with attention to detail.<br>• Update and maintain customer and order data within company systems to ensure accuracy.<br>• Participate in initiatives to improve customer service processes and enhance overall efficiency.
We are looking for a dedicated Customer Service Representative to join our team in New Berlin, Wisconsin. This Contract-to-Permanent position offers an exciting opportunity to support our customers and sales staff by ensuring seamless order management and resolution of inquiries. If you thrive in a fast-paced environment and enjoy delivering exceptional service, we encourage you to apply.<br><br>Responsibilities:<br>• Address customer and sales team inquiries regarding orders, resolving concerns in a timely and detail-oriented manner.<br>• Monitor the progress of orders from initiation to shipment, providing regular updates to stakeholders.<br>• Utilize tools such as Outlook, Smartsheet, Excel, and Acumatica to manage and maintain accurate order records.<br>• Coordinate with production, shipping, and sales teams to address and resolve order delays or discrepancies.<br>• Respond to customer requests with efficiency and attention to detail, ensuring satisfaction.<br>• Maintain and update customer and order information in company databases.<br>• Support efforts to enhance customer service processes through continuous improvement initiatives.
<p>We are looking for a dedicated Collections Specialist to join our team in Brookfield, Wisconsin. This contract position offers an excellent opportunity to contribute to the success of a wholesale distribution company by managing accounts receivable functions. The role is fully onsite and involves close collaboration with the credit manager to support the credit and collections department.</p><p><br></p><p>Responsibilities:</p><p>• Manage the aging of accounts for an assigned region or division to ensure timely collection of receivables.</p><p>• Communicate regularly with customers to collect outstanding balances and resolve payment issues.</p><p>• Perform credit checks and approve orders based on established guidelines.</p><p>• Generate credit reports and recommend adjustments to credit limits when necessary.</p><p>• Prepare collection letters, payment plans, and documentation for uncollectible accounts to be sent to third parties.</p><p>• Process check requests for refunds and credit card payments, ensuring accurate record-keeping.</p><p>• Collaborate with operational teams to address disputes and make necessary account adjustments.</p><p>• Maintain detailed and up-to-date notes for all customer accounts, including aging reviews and risk assessments.</p><p>• Research account credits and review general ledger entries related to accounts receivable.</p><p>• Handle miscellaneous tasks such as bankruptcy claims, equipment aging reviews, and preparing proof of claims as directed.</p>
<p>Robert Half is partnering with a Brookfield manufacturing client in the recruiting for an Accounts Receivable Specialist to join their team in Brookfield, Wisconsin. This role focuses on managing the financial transactions related to customer payments, ensuring accuracy and efficiency in handling accounts. The ideal candidate will play a crucial role in maintaining strong customer relationships while supporting the finance team’s overall operations.</p><p><br></p><p>This is a permanent placement opportunity offering full benefits package, paid time off and 401k match. </p><p><br></p><p><strong>Primary Responsibilities:</strong></p><ul><li>Invoicing & Billing: Generate and process accurate and timely customer invoices for product shipments and services rendered. Ensure compliance with the company’s billing policies and procedures.</li><li>Customer Account Management: Establish and maintain customer accounts, including setting up terms of payment, credit screening coordination, and account reconciliations.</li><li>Collections: Actively follow up on past-due accounts, identifying escalation points, and working with internal stakeholders to resolve disputes while maintaining positive client relationships.</li><li>Cash Applications: Apply incoming payments (checks, ACH, wire transfers, etc.) to customer accounts, ensuring proper allocation and addressing payment discrepancies.</li><li>Reporting & Analysis: Prepare AR aging reports and key metrics for the team and management. Assess trends in collections, account statuses, and cash flow. Provide recommendations for process improvements.</li><li>Documentation & Audit Support: Maintain accurate records for AR processes. Support financial audits by preparing requested documentation and addressing inquiries related to AR.</li><li>Cross-Functional Collaboration: Partner with sales, customer service, shipping, and other teams to resolve customer inquiries efficiently. Support the month-end close process by reconciling AR balances and preparing journal entries as needed.</li></ul>
<p>We are looking for a dedicated Customer Success Agent to join our team in Milwaukee, Wisconsin. In this position, you will play a critical role in ensuring our customers receive exceptional value and support, fostering long-term success for both the organization and our clients. The ideal candidate will bring a proactive approach to customer service, consistently delivering outstanding experiences and solutions.</p><p>(Hybrid 2 to 3 days)</p><p>Responsibilities:</p><p>• Serve as a dedicated customer success representative, addressing the needs of individual customers and end-user channels.</p><p>• Handle a high volume of customer interactions, aiming to complete 85 calls per day while maintaining quality service.</p><p>• Advocate for customers by ensuring their experiences are personalized and effortless.</p><p>• Analyze customer concerns independently and provide timely, effective solutions.</p><p>• Resolve technical issues using troubleshooting skills and available self-help tools.</p><p>• Maintain a deep understanding of the company's products and services to better assist customers.</p><p>• Collaborate across departments to resolve inquiries efficiently, aiming for one-call resolution.</p><p>• Utilize tools like Microsoft Teams, Word, Outlook, and Excel to manage customer interactions and data.</p><p>• Continuously strive to meet call center metrics and deliver success stories for customers.</p>
We are looking for a skilled Collections Specialist to join our team on a contract basis in Waterford, Wisconsin. This position will focus on managing accounts receivable and ensuring timely collection of outstanding balances while providing exceptional customer service. The role is fully remote and will last approximately 6-8 weeks.<br><br>Responsibilities:<br>• Monitor and analyze accounts receivable aging reports to identify overdue accounts.<br>• Communicate with customers regarding past-due balances and ensure timely resolution of outstanding payments.<br>• Address and resolve customer inquiries related to billing discrepancies, short payments, and account issues.<br>• Research and resolve both internal and external inquiries to provide accurate problem resolution.<br>• Prepare and distribute account statements to customers as needed.<br>• Assist with invoicing processes and handle ad hoc requests from the team.<br>• Provide feedback to improve collections processes and enhance efficiency.<br>• Manage assigned accounts by maintaining up-to-date records and tracking payment activities.<br>• Utilize software tools such as Salesforce and NetSuite to support collections tasks effectively.
<p><strong>Collections Supervisor</strong></p><p><strong>Chicago land area </strong></p><p><br></p><p><strong><em>Outstanding culture and advancement </em></strong></p><p><strong><em>Face Paced </em></strong></p><p><strong><em>High Volume </em></strong></p><p><strong><em>SAP </em></strong></p><p><br></p><p><strong>Join a high-performance finance team where your leadership will make a measurable impact.</strong> We're looking for an experienced <strong>Collections Supervisor</strong> who thrives in a fast-paced, collaborative environment and is passionate about mentoring others, improving processes, and driving results. If you’re ready to elevate your career and play a key role in shaping the future of our Accounts Receivable function, we want to hear from you.</p><p><br></p><p>🔍 <strong>About the Role</strong></p><p>As the <strong>Collections Supervisor</strong>, you’ll lead a team of Collections Specialists and serve as a strategic partner across departments like Sales, Accounts Receivable, Cash Application, Pricing, and Supply Chain. You'll not only ensure the timely collection of receivables but also play a critical role in optimizing processes, identifying risk, and improving KPIs that drive the company’s financial success.</p><p>This role offers the opportunity to lead change, develop talent, and drive innovation in our collections strategy — while maintaining a strong focus on the customer experience.</p><p><br></p><p>💼 <strong>What You’ll Do</strong></p><ul><li><strong>Lead & Develop</strong> a high-performing team of Collections Specialists, coaching and mentoring to ensure success and professional growth.</li><li><strong>Improve Performance</strong> by managing metrics, KPIs, and workflows to maximize team productivity and cash collection.</li><li><strong>Drive Process Innovation</strong> by identifying opportunities for automation and operational efficiencies within the AR and collections space.</li><li><strong>Collaborate Cross-Functionally</strong> with Sales, Disputes & Deductions, and other key stakeholders to proactively address payment delays and account issues.</li><li><strong>Monitor & Mitigate Risk</strong> by identifying high-risk customers and tracking key accounts through detailed analysis and reporting.</li><li><strong>Deliver Results</strong> through timely, data-driven collections strategies, including cash forecasting and bad debt management.</li><li><strong>Own the Relationship</strong> by facilitating customer calls and reviews to resolve disputes and strengthen client partnerships.</li></ul><p>The company offers insurance, 401K, vacation, holiday pay and more. </p>
We are looking for a detail-oriented Collections Specialist to join our team in New Berlin, Wisconsin. This role involves managing customer accounts, ensuring timely payments, and providing exceptional service to resolve outstanding balances. The ideal candidate will bring expertise in accounts receivable and collections processes, along with strong communication skills.<br><br>Responsibilities:<br>• Follow up with customers to address overdue accounts and negotiate payment arrangements.<br>• Maintain accurate records of all collection activities and account statuses.<br>• Handle inbound calls to assist customers with billing inquiries and payment concerns.<br>• Provide backup support for cash application processes to ensure smooth financial operations.<br>• Collaborate with internal teams to resolve discrepancies and improve collection outcomes.<br>• Monitor account aging reports to identify and prioritize collection efforts.<br>• Communicate professionally and effectively with customers to maintain positive relationships.<br>• Ensure compliance with company policies and relevant regulations during collection activities.
<p><em>The salary range for this position is $60,000-$65,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Summer is here! Want to be with a company that will ensure you get to enjoy this beautiful weather? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Ability to prioritize, multitask, manage a high volume of bills per month and meet deadlines.</li><li>Experience with various e-billing vendors (e.g., CounselLink, Bottomline Legal eXchange, Tymetrix, Collaborati, Legal Solutions Suite, Legal Tracker, etc.) and LEDES file knowledge required to perform duties and responsibilities, including but not limited to preparing and submitting bills, budgets, and timekeeper rates according to client requirements.</li><li>Management of timekeepers and coordinate/process appeals as required.</li><li>Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split billing, preparation, submission and troubleshooting of electronic bills).</li><li>Monitor outstanding Work in Process (WIP) and Accounts Receivable (AR) balances. Collaborate with billing attorneys to ensure WIP is billed on a timely basis and AR balances are collected withina reasonable period. Follow up with billing attorney and client on all aged AR balances.</li><li>Follow up on collections as directed by either Attorneys or Accounting leadership in support of meeting firm’s financial goals.</li><li>Review and edit prebills in response to attorney requests.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Research and analyze deductions and provide best course of action for balances.</li><li>Process write-offs following Firm policy.</li><li>Ability to effectively interact and communicate with attorneys, legal administrative assistants, staff, and clients.</li><li>Assist with month-end close as needed.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Assume additional duties as needed or assigned</li></ul><p> </p>
<p>On behalf of our client we are looking for an experienced Talent Acquisition Specialist to lead recruitment efforts and build a strong pipeline of candidates with relevant experience near Elk Grove Village, Illinois. The ideal candidate will excel in sourcing, attracting, and evaluating top talent while ensuring a seamless hiring process from start to finish. This role requires a strategic mindset, attention to detail, and a commitment to fostering diversity and inclusion in the workplace.</p><p><br></p><p>Compensation: $60-$80k</p><p>Bonus: up to 15 % of annual comp – based on company and personal performance</p><p>Benefits: Medical, Dental, Vision, 401k, PTO</p><p>Hours of operations: standard business hours, Monday-Thursdays onsite Fridays WFH</p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Develop and execute innovative sourcing strategies to identify and attract top-tier candidates</p><p>• Collaborate with hiring managers to understand job requirements</p><p>• Create and maintain detailed job postings</p><p>• Coordinate and schedule interviews</p><p>• Manage applicant tracking systems</p><p>• Initiate pre-employment background checks</p><p>• Prepare compelling offer letters and work closely with HR teams</p><p>• Analyze market trends and data to recommend competitive compensation</p>
<p><em>The salary range for this position is $60,000-$65,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Summer is here! Want to be with a company that will ensure you get to enjoy this beautiful weather? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Ability to prioritize, multitask, manage a high volume of bills per month and meet deadlines.</li><li>Experience with various e-billing vendors (e.g., CounselLink, Bottomline Legal eXchange, Tymetrix, Collaborati, Legal Solutions Suite, Legal Tracker, etc.) and LEDES file knowledge required to perform duties and responsibilities, including but not limited to preparing and submitting bills, budgets, and timekeeper rates according to client requirements.</li><li>Management of timekeepers and coordinate/process appeals as required.</li><li>Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split billing, preparation, submission and troubleshooting of electronic bills).</li><li>Monitor outstanding Work in Process (WIP) and Accounts Receivable (AR) balances. Collaborate with billing attorneys to ensure WIP is billed on a timely basis and AR balances are collected withina reasonable period. Follow up with billing attorney and client on all aged AR balances.</li><li>Follow up on collections as directed by either Attorneys or Accounting leadership in support of meeting firm’s financial goals.</li><li>Review and edit prebills in response to attorney requests.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Research and analyze deductions and provide best course of action for balances.</li><li>Process write-offs following Firm policy.</li><li>Ability to effectively interact and communicate with attorneys, legal administrative assistants, staff, and clients.</li><li>Assist with month-end close as needed.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Assume additional duties as needed or assigned</li></ul><p> </p>
<p><em>The salary range for this position is up to $190,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong><u>Position Responsibilities</u></strong></p><ul><li>Work with Senior Leadership Team and Financial Leadership Team to understand the company’s vision and strategy and develop integrated EPM vision and strategies that are aligned with the company's overall strategic initiatives and financial objectives</li><li>Facilitate the establishment of daily, weekly and monthly reporting requirements</li><li>Give significant input to the development of company enterprise structure required to achieve reporting requirements and coordinate with finance and IT resources towards implementation of a transaction systems all the way through EPM reporting systems</li><li>Participate in the selection and configuration of EPM reporting tools consisting of 1) Actual Consolidation, 2) Planning and Forecasting, 3) Workforce Planning, 4) Long Range Planning (3 to 5 years), 5) Integrated Management Reporting and 6) External / SEC Reporting among others [tools currently being implemented are Tagetik and SAP’s SAC]</li><li> Create the vision and strategies for actual, plan / forecast and long range planning reporting</li><li>Establish financial standard reports to assure “one version of the truth”</li><li>Create and govern required reporting Master Data Management (MDM) Change Control processes (for entities, profit centers, cost centers, chart of accounts, standard reporting formats among others) as part of the Enterprise Master Data Governance program.</li><li>Establish links between various transformation initiatives and business strategies using methods/approaches such as capability assessment, business/financial analysis, process management and re-design, organizational assessment and stakeholder management</li><li>Contribute with financial specific expertise in establishing governance program conducted by the Master Core Data Team.</li><li>Support acquisition integration efforts by developing/enhancing playbook activities and repeatable processes for efficient and timely integration of financial data</li><li>Provide direct oversight for the management and prioritization of key projects and milestones. Responsible for overall project/program quality assurance</li><li>Provide thought leadership to ensure program objectives are achieved and stakeholders are aligned</li><li>Work directly with key stakeholders and business partners to drive improvements in core financial processes such as close/consolidations; planning, budgeting and forecasting; and management reporting</li><li>Foster continuous improvement mindset to drive change, improve access to critical information and enhance decision support capabilities across finance</li></ul>
<p>We are looking for a Collections Specialist to join our team in Bensenville, Illinois. In this role, you will play a critical part in managing and overseeing collection activities, ensuring timely payments from both commercial and consumer accounts. The ideal candidate will have strong communication skills and a detail-oriented approach to handling credit and billing processes.</p><p><br></p><p>Responsibilities:</p><p>• Manage collection efforts for both commercial and consumer accounts, ensuring timely resolution of outstanding payments.</p><p>• Communicate effectively with clients to negotiate payment arrangements and address billing discrepancies.</p><p>• Monitor account status and identify overdue payments, taking appropriate action to minimize financial risk.</p><p>• Collaborate with internal departments to ensure accurate billing and credit processing.</p><p>• Maintain detailed records of collection activities and payment agreements.</p><p>• Prepare regular reports on collection status and account performance.</p><p>• Review and analyze customer credit information to support the collection process.</p><p>• Implement strategies to improve collection efficiency and reduce delinquent accounts.</p><p>• Stay updated on industry regulations and best practices related to collections.</p><p><br></p><p>Medical, dental, and paid time off</p>
<p><strong>Controller – Plant Operations</strong></p><p><strong>Location:</strong> near northern suburbs of Chicago</p><p><strong>Industry:</strong> Manufacturing / Plant Operations</p><p>Excellent client seeking candidates for a Controller role supporting manufacturing / plant operations. This position plays a critical role in overseeing plant financials, driving operational efficiency, and partnering with both plant management and executive leadership. You will lead all aspects of accounting, financial reporting, inventory control, and compliance to ensure accurate and timely financial performance tracking at the plant level.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the preparation of accurate monthly, quarterly, and annual financial and management reports, including detailed variance and trend analyses.</li><li>Manage the month-end close process, journal entries, and account reconciliations to ensure financial accuracy and timeliness.</li><li>Supervise and develop a small accounting team responsible for billing, collections, accounts payable/receivable, and payroll processing.</li><li>Monitor and improve internal controls, accounting policies, and plant financial procedures to ensure SOX and regulatory compliance.</li><li>Support plant operations by managing and analyzing standard cost updates, inventory valuation, and production costing.</li><li>Coordinate physical inventory counts and cycle counts; analyze and resolve inventory discrepancies.</li><li>Maintain and adjust product routings, bills of material, and standard cost structures in alignment with customer pricing and material fluctuations.</li><li>Oversee the fixed asset management process including capitalization, depreciation, and reporting.</li><li>Provide financial insight and recommendations to plant and executive leadership to drive strategic decision-making.</li><li>Support cross-functional projects and provide ad hoc reporting as needed.</li><li>Become a subject matter expert in the plant's ERP system, with a focus on manufacturing and cost accounting functionality.</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree in Accounting, Finance, or related field (CPA or MBA preferred).</li><li>5+ years of progressive accounting/finance experience in a manufacturing or plant environment.</li><li>Strong understanding of standard costing, inventory management, and cost accounting principles.</li><li>Prior experience managing small teams and collaborating cross-functionally.</li><li>Proficiency in ERP systems; experience with manufacturing-specific systems preferred.</li><li>Advanced Excel and analytical skills.</li><li>Ability to thrive in a fast-paced, hands-on plant environment.</li></ul><p><br></p><p>This role offers the opportunity to make a significant impact on plant operations by driving financial clarity, improving processes, and serving as a key partner to both finance and production leadership.</p><p><br></p><p>Benefits include insurance, vacation pay, holiday pay and more </p>
We are looking for an experienced Medical Billing/Claims/Collections specialist to join our team on a contract basis. This role is based in Northbrook, Illinois, and offers an excellent opportunity to contribute your expertise in medical billing and claims management within a dynamic healthcare setting. The ideal candidate will bring a strong understanding of medical collections, appeals, and denials processes, ensuring timely and accurate handling of claims.<br><br>Responsibilities:<br>• Manage medical billing operations, including hospital billing and claims processing, to ensure accuracy and compliance.<br>• Handle medical collections and follow up on outstanding claims with payers to secure payments.<br>• Investigate and resolve medical denials by reviewing documentation and initiating appeals as needed.<br>• Collaborate with healthcare providers and insurance companies to address claim-related inquiries and discrepancies.<br>• Utilize Epic software and other electronic medical record systems to maintain and update patient billing information.<br>• Ensure adherence to healthcare billing procedures, statutory requirements, and compliance standards.<br>• Perform research to support claim administration and resolve complex billing issues.<br>• Process payments and reconcile accounts to maintain accurate financial records.<br>• Escalate unresolved issues appropriately to ensure timely resolution.<br>• Provide training and support to staff on billing processes and system functionalities.
