We are looking for a skilled Customer Service Representative to join our team in Buffalo Grove, Illinois. This is a long-term contract opportunity for an individual who excels in providing exceptional customer support and thrives in a fast-paced environment. The ideal candidate will have strong communication skills and a solid understanding of computer applications to effectively manage customer interactions and data entry tasks.<br><br>Responsibilities:<br>• Respond to inbound calls and address customer inquiries with professionalism and efficiency.<br>• Provide outstanding customer service, ensuring all issues and concerns are resolved promptly.<br>• Handle email correspondence and maintain clear communication with customers.<br>• Perform accurate data entry to update customer records and manage order information.<br>• Process customer orders and ensure timely follow-up on requests.<br>• Utilize Microsoft Excel and Google Sheets for tracking and reporting purposes.<br>• Collaborate with team members to deliver seamless support and maintain high service standards.<br>• Engage in outbound calls when necessary to address customer needs or follow up.<br>• Maintain a thorough understanding of products and services to assist customers effectively.<br>• Identify opportunities to improve customer satisfaction and streamline processes.
We are looking for an experienced Customer Service Representative to join our team in Franklin, Wisconsin. In this Contract to permanent position, you will play a vital role in delivering exceptional service and support to customers, ensuring their needs are met efficiently and with great attention to detail. This is an excellent opportunity for a detail-oriented individual with a passion for problem-solving and relationship building.<br><br>Responsibilities:<br>• Build and nurture strong relationships with new and existing clients to ensure customer satisfaction.<br>• Address customer inquiries and complaints with care and resolve issues promptly.<br>• Accurately collect, document, and maintain customer requests and requirements.<br>• Process and manage customer data with precision and attention to detail.<br>• Coordinate the timely delivery of products and services to meet client expectations.<br>• Review and audit customer documents to ensure compliance and accuracy.<br>• Develop and implement solutions that address customer needs and improve overall service.<br>• Gain a solid understanding of the technical aspects of products and services offered.<br>• Uphold organizational quality standards and contribute to achieving company goals.<br>• Participate actively in team meetings, training sessions, and skill development activities.
<p>We are looking for a dedicated Customer Service Representative for a Menomonee Falls, WI area organization. In this role, you will play a key part in providing exceptional support to customers, ensuring their needs are met efficiently and with great attention to detail. This is an excellent opportunity to contribute to a dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding customer service by responding promptly to client inquiries and resolving concerns effectively.</p><p>• Accurately process customer orders, ensuring all details are correctly entered into the system.</p><p>• Prepare and provide detailed quotes to customers, ensuring clarity and accuracy.</p><p>• Collaborate with internal teams to ensure timely delivery of products and services.</p><p>• Maintain up-to-date records of customer interactions and transactions.</p><p>• Identify opportunities to improve customer satisfaction and suggest solutions to enhance service quality.</p><p>• Assist in managing and updating customer accounts as needed.</p><p>• Communicate product information and updates to customers in a clear and precise manner.</p><p>• Handle multiple tasks simultaneously while maintaining a high level of accuracy and efficiency.</p>
<p>We are looking for a dedicated Sales Support Administrator to manage and grow relationships with key clients in the food manufacturing industry. Based near Rosemont, IL this role involves working closely with customers across the foodservice and retail sectors to ensure satisfaction and drive revenue growth. If you have a strong background in customer service and supply chain management, we encourage you to apply. This position is 100% on-site. This position requires travel to client, tradeshows and conferences.</p><p><br></p><p>Responsibilities:</p><p>• Oversee a portfolio of national accounts, ensuring client needs are met and relationships are strengthened.</p><p>• Build and nurture strong partnerships with customers in both foodservice and retail markets.</p><p>• Identify opportunities for growth within accounts and negotiate favorable terms to increase revenue.</p><p>• Analyze market trends and commodity prices to guide strategic pricing and contract decisions.</p><p>• Collaborate with internal teams to ensure smooth supply chain operations and resolve any logistical challenges.</p><p>• Address customer inquiries promptly through email and phone, providing effective solutions and support.</p><p>• Maintain accurate records of customer contracts, quotes, and invoices to ensure seamless account management.</p><p>• Lead regular meetings with clients to discuss performance metrics and address any concerns.</p><p>• Proactively implement strategies to enhance customer retention and satisfaction.</p>
<p>• Thorough knowledge and understanding of US and International Medical Device Regulations, including MDSAP, with direct experience in US 510(k) and EU Class II devices.</p><p>• Strong knowledge of Quality Systems (Measurement, Analysis, and Improvement; Adverse Event and Advisory Reporting; Purchasing; Design and Development; Production and Service Controls, etc.)</p><p>• Expert working knowledge of regulatory requirements, standards, and regulations with significant audit experience.</p><p>• Strong communication, project management and influencing skills.</p><p>• Experience in compliance risk situations.</p><p>• Experience in technical writing and procedure development.</p><p>• Computer literacy.</p>
<p>Robert Half is partnering with a Brookfield manufacturing client in the recruiting for an Accounts Receivable Specialist to join their team in Brookfield, Wisconsin. This role focuses on managing the financial transactions related to customer payments, ensuring accuracy and efficiency in handling accounts. The ideal candidate will play a crucial role in maintaining strong customer relationships while supporting the finance team’s overall operations.</p><p><br></p><p>This is a permanent placement opportunity offering full benefits package, paid time off and 401k match. </p><p><br></p><p><strong>Primary Responsibilities:</strong></p><ul><li>Invoicing & Billing: Generate and process accurate and timely customer invoices for product shipments and services rendered. Ensure compliance with the company’s billing policies and procedures.</li><li>Customer Account Management: Establish and maintain customer accounts, including setting up terms of payment, credit screening coordination, and account reconciliations.</li><li>Collections: Actively follow up on past-due accounts, identifying escalation points, and working with internal stakeholders to resolve disputes while maintaining positive client relationships.</li><li>Cash Applications: Apply incoming payments (checks, ACH, wire transfers, etc.) to customer accounts, ensuring proper allocation and addressing payment discrepancies.</li><li>Reporting & Analysis: Prepare AR aging reports and key metrics for the team and management. Assess trends in collections, account statuses, and cash flow. Provide recommendations for process improvements.</li><li>Documentation & Audit Support: Maintain accurate records for AR processes. Support financial audits by preparing requested documentation and addressing inquiries related to AR.</li><li>Cross-Functional Collaboration: Partner with sales, customer service, shipping, and other teams to resolve customer inquiries efficiently. Support the month-end close process by reconciling AR balances and preparing journal entries as needed.</li></ul>
We are looking for a dedicated Location Services Specialist to join our team in Milwaukee, Wisconsin. In this role, you will provide exceptional support and assistance with front desk operations and hiring processes. This is a long-term contract position, offering an excellent opportunity for individuals who excel in organization and customer service.<br><br>Responsibilities:<br>• Serve as the primary point of contact at the front desk, welcoming visitors and handling inquiries professionally.<br>• Manage and coordinate daily administrative tasks to ensure smooth office operations.<br>• Assist with hiring processes, including scheduling interviews and maintaining accurate records.<br>• Maintain a clean and organized reception area to create a positive first impression.<br>• Ensure all incoming calls and messages are handled promptly and directed to the appropriate team members.<br>• Support staff with administrative needs, such as scheduling meetings and preparing documents.<br>• Monitor and order office supplies to ensure availability for all employees.<br>• Collaborate with different departments to streamline internal communication and processes.<br>• Handle sensitive information with confidentiality and professionalism.<br>• Provide general office support to enhance overall workplace efficiency.
<p>We are looking for a skilled Collections Specialist to join our team on a contract basis in Waterford, Wisconsin. This position will focus on managing accounts receivable and ensuring timely collection of outstanding balances while providing exceptional customer service. The role is fully remote and will last approximately 8-12 weeks.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and analyze accounts receivable aging reports to identify overdue accounts.</p><p>• Communicate with customers regarding past-due balances and ensure timely resolution of outstanding payments.</p><p>• Address and resolve customer inquiries related to billing discrepancies, short payments, and account issues.</p><p>• Research and resolve both internal and external inquiries to provide accurate problem resolution.</p><p>• Prepare and distribute account statements to customers as needed.</p><p>• Assist with invoicing processes and handle ad hoc requests from the team.</p><p>• Provide feedback to improve collections processes and enhance efficiency.</p><p>• Manage assigned accounts by maintaining up-to-date records and tracking payment activities.</p><p>• Utilize software tools such as Salesforce and NetSuite to support collections tasks effectivel</p>
We are looking for a detail-oriented Collections Specialist to join our team in New Berlin, Wisconsin. This role involves managing customer accounts, ensuring timely payments, and providing exceptional service to resolve outstanding balances. The ideal candidate will bring expertise in accounts receivable and collections processes, along with strong communication skills.<br><br>Responsibilities:<br>• Follow up with customers to address overdue accounts and negotiate payment arrangements.<br>• Maintain accurate records of all collection activities and account statuses.<br>• Handle inbound calls to assist customers with billing inquiries and payment concerns.<br>• Provide backup support for cash application processes to ensure smooth financial operations.<br>• Collaborate with internal teams to resolve discrepancies and improve collection outcomes.<br>• Monitor account aging reports to identify and prioritize collection efforts.<br>• Communicate professionally and effectively with customers to maintain positive relationships.<br>• Ensure compliance with company policies and relevant regulations during collection activities.
<p><em>The salary range for this position is $60,000-$65,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Summer is here! Want to be with a company that will ensure you get to enjoy this beautiful weather? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Ability to prioritize, multitask, manage a high volume of bills per month and meet deadlines.</li><li>Experience with various e-billing vendors (e.g., CounselLink, Bottomline Legal eXchange, Tymetrix, Collaborati, Legal Solutions Suite, Legal Tracker, etc.) and LEDES file knowledge required to perform duties and responsibilities, including but not limited to preparing and submitting bills, budgets, and timekeeper rates according to client requirements.</li><li>Management of timekeepers and coordinate/process appeals as required.</li><li>Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split billing, preparation, submission and troubleshooting of electronic bills).</li><li>Monitor outstanding Work in Process (WIP) and Accounts Receivable (AR) balances. Collaborate with billing attorneys to ensure WIP is billed on a timely basis and AR balances are collected withina reasonable period. Follow up with billing attorney and client on all aged AR balances.</li><li>Follow up on collections as directed by either Attorneys or Accounting leadership in support of meeting firm’s financial goals.</li><li>Review and edit prebills in response to attorney requests.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Research and analyze deductions and provide best course of action for balances.</li><li>Process write-offs following Firm policy.</li><li>Ability to effectively interact and communicate with attorneys, legal administrative assistants, staff, and clients.</li><li>Assist with month-end close as needed.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Assume additional duties as needed or assigned</li></ul><p> </p>
We are looking for a success-driven Operations Specialist to join our growing team in Gurnee, Illinois. This Contract-to-Permanent position offers a unique opportunity to contribute to a dynamic and collaborative environment. In this role, you will support key operational processes, ensuring efficiency and accuracy across quoting, logistics, and project management functions.<br><br>Responsibilities:<br>• Assist in managing project logistics, including coordinating with warehouse partners and ensuring timely receipt and handling of materials.<br>• Support the quoting team by analyzing and processing multiple client quotes to maintain accuracy and efficiency.<br>• Utilize software tools like Excel and Microsoft Suite to create spreadsheets, generate reports, and implement formulas.<br>• Collaborate with internal teams to streamline operations and improve cross-departmental communication.<br>• Monitor and update online portals, ensuring data is accurate and accessible for project tracking.<br>• Contribute to the management of client projects, working closely with designers, architects, and other stakeholders.<br>• Identify opportunities to optimize operational processes and implement innovative solutions.<br>• Provide regular updates and reports to senior management on project progress and operational performance.
<p>We are looking for a Collections Specialist to join our team in Bensenville, Illinois. In this role, you will play a critical part in managing and overseeing collection activities, ensuring timely payments from both commercial and consumer accounts. The ideal candidate will have strong communication skills and a detail-oriented approach to handling credit and billing processes.</p><p><br></p><p>Responsibilities:</p><p>• Manage collection efforts for both commercial and consumer accounts, ensuring timely resolution of outstanding payments.</p><p>• Communicate effectively with clients to negotiate payment arrangements and address billing discrepancies.</p><p>• Monitor account status and identify overdue payments, taking appropriate action to minimize financial risk.</p><p>• Collaborate with internal departments to ensure accurate billing and credit processing.</p><p>• Maintain detailed records of collection activities and payment agreements.</p><p>• Prepare regular reports on collection status and account performance.</p><p>• Review and analyze customer credit information to support the collection process.</p><p>• Implement strategies to improve collection efficiency and reduce delinquent accounts.</p><p>• Stay updated on industry regulations and best practices related to collections.</p><p><br></p><p>Medical, dental, and paid time off</p>
<p><strong>Controller – Plant Operations</strong></p><p><strong>Location:</strong> near northern suburbs of Chicago</p><p><strong>Industry:</strong> Manufacturing / Plant Operations</p><p>Excellent client seeking candidates for a Controller role supporting manufacturing / plant operations. This position plays a critical role in overseeing plant financials, driving operational efficiency, and partnering with both plant management and executive leadership. You will lead all aspects of accounting, financial reporting, inventory control, and compliance to ensure accurate and timely financial performance tracking at the plant level.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the preparation of accurate monthly, quarterly, and annual financial and management reports, including detailed variance and trend analyses.</li><li>Manage the month-end close process, journal entries, and account reconciliations to ensure financial accuracy and timeliness.</li><li>Supervise and develop a small accounting team responsible for billing, collections, accounts payable/receivable, and payroll processing.</li><li>Monitor and improve internal controls, accounting policies, and plant financial procedures to ensure SOX and regulatory compliance.</li><li>Support plant operations by managing and analyzing standard cost updates, inventory valuation, and production costing.</li><li>Coordinate physical inventory counts and cycle counts; analyze and resolve inventory discrepancies.</li><li>Maintain and adjust product routings, bills of material, and standard cost structures in alignment with customer pricing and material fluctuations.</li><li>Oversee the fixed asset management process including capitalization, depreciation, and reporting.</li><li>Provide financial insight and recommendations to plant and executive leadership to drive strategic decision-making.</li><li>Support cross-functional projects and provide ad hoc reporting as needed.</li><li>Become a subject matter expert in the plant's ERP system, with a focus on manufacturing and cost accounting functionality.</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree in Accounting, Finance, or related field (CPA or MBA preferred).</li><li>5+ years of progressive accounting/finance experience in a manufacturing or plant environment.</li><li>Strong understanding of standard costing, inventory management, and cost accounting principles.</li><li>Prior experience managing small teams and collaborating cross-functionally.</li><li>Proficiency in ERP systems; experience with manufacturing-specific systems preferred.</li><li>Advanced Excel and analytical skills.</li><li>Ability to thrive in a fast-paced, hands-on plant environment.</li></ul><p><br></p><p>This role offers the opportunity to make a significant impact on plant operations by driving financial clarity, improving processes, and serving as a key partner to both finance and production leadership.</p><p><br></p><p>Benefits include insurance, vacation pay, holiday pay and more </p>
We are looking for a highly skilled Regulatory Officer to join our team on a contract basis in New Berlin, Wisconsin. This role involves ensuring compliance with industry standards, regulatory requirements, and company policies across all innovation projects. The successful candidate will provide leadership in regulatory compliance, oversee product safety standards, and support both internal and external stakeholders with technical expertise. <br> Responsibilities: • Provide expert guidance on regulatory compliance, product safety, and industry-specific standards, including Organic, Gluten-Free, Kosher, and Halal certifications. • Develop and implement regulatory processes, tools, and documentation to ensure operational efficiency. • Interpret and apply U.S. and European regulatory standards to food products, ensuring adherence to all relevant guidelines. • Lead and assign tasks to the Document Technician and Regulatory Compliance Specialist to meet customer and regulatory quality specifications. • Collaborate with internal teams and third-party vendors to optimize workflows and data management systems. • Conduct audits, including government, customer, and internal assessments, and manage preparatory work and corrective actions. • Deliver training programs for employees in Regulatory, Sales, and R& D departments to enhance compliance knowledge. • Support customer inquiries by providing technical assistance and ensuring all documentation is accurate and complete. • Participate in food safety plan reviews and annual training programs to maintain compliance with industry standards. • Oversee the completion of required regulatory paperwork and other related tasks as needed. <br> <br> The pay range for this position is 52.25 to 60.50. Benefits available to contract/contract professionals, include medical, vision, dental, and life and disability insurance. Hired contract/contract professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
<p>We’re partnering with a top Milwaukee-based firm to find a skilled Litigation Paralegal. This role supports a team of attorneys, primarily focused on litigation and workers’ compensation matters. The firm is known for its strong reputation and collaborative, welcoming environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Conduct formal and informal discovery, including locating witnesses, interviewing individuals, and preparing medical chronologies.</p><p>• Gather, organize, and analyze medical, employment, and academic records relevant to legal cases.</p><p>• Communicate with clients to gather critical information about discovery responses and accident details.</p><p>• Draft preliminary responses to discovery requests, such as interrogatories, requests for production, and admissions.</p><p>• Maintain and manage a calendar system to track discovery deadlines and client response timelines.</p><p>• Assist attorneys in preparing for trials, mediations, arbitrations, and other significant legal events.</p><p>• Coordinate independent medical examinations and compile necessary documentation for expert review.</p>
