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6 results for Customer Experience Specialist in Racine, WI
- Skokie, IL
- onsite
- Permanent / Full Time
- 52000 - 62400 USD / Yearly
- <p>On behalf of our client we are looking for a dependable Customer Service Representative to support daily communication and scheduling activities for their team Skokie in Illinois. This permanent, in office role serves as a key connection point for customers, sales staff, and installation personnel, helping each interaction move forward smoothly and efficiently. The ideal candidate brings strong organization, clear communication, and the ability to keep accurate records while managing multiple priorities in a fast-paced environment.</p><p><br></p><p>Compensation: $25-$30 per hour </p><p>Onsite Monday-Friday 9:00am-5:00pm - after up and trained open to hybrid </p><p>Benefits: Medical, Dental, Vision, PTO</p><p><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls and customer inquiries with timely</p><p>• Reach out to new and existing leads to encourage next steps</p><p>• Arrange sales consultations, customer visits, and installation appointments</p><p>• Work closely with sales representatives and installers to align schedules</p><p>• Confirm upcoming appointments and installation dates</p><p>• Maintain complete and current customer records </p><p>• Provide administrative support as needed </p>
- 2026-10-28T00:00:00Z
- Waukesha, WI
- onsite
- Temporary to Hire
- 20 - 22 USD / Hourly
- We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Wisconsin. This contract opportunity with the potential to become permanent is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and ensuring orders are handled accurately. In this role, you will serve as a key point of contact for incoming inquiries while delivering courteous, efficient service across each interaction.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide helpful, attentive support.<br>• Assist callers with questions, resolve routine issues, and ensure each interaction is handled with care and accuracy.<br>• Enter customer orders and service details into internal systems while maintaining complete and accurate records.<br>• Place outbound calls as needed to follow up on requests, clarify order information, or provide updates.<br>• Manage a steady volume of call center activity while maintaining service quality and attention to detail.<br>• Communicate clearly with customers and internal team members to support timely resolution of service needs.
- 2026-11-12T00:00:00Z
- Waukesha, WI
- onsite
- Temporary to Hire
- 20 - 22 USD / Hourly
- We are looking for a Customer Service Representative to support a non-profit organization serving families in Wisconsin. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys helping people, communicating clearly, and providing dependable service in a fast-paced environment. In this role, you will assist callers with care and professionalism while helping connect community members to important energy-related support services.<br><br>Responsibilities:<br>• Respond to incoming calls from clients and provide courteous, accurate, and timely assistance.<br>• Make outbound calls as needed to follow up on requests, clarify information, and support case-related communication.<br>• Enter customer and service-related information into internal systems with strong attention to detail.<br>• Guide individuals through questions about available assistance programs and next steps in the process.<br>• Maintain clear and organized records of conversations, updates, and service interactions.<br>• Coordinate with internal staff to ensure callers receive appropriate support and issue resolution.<br>• Deliver a positive service experience by handling each interaction with empathy, patience, and professionalism.
- 2026-11-12T00:00:00Z
- Northbrook, IL
- onsite
- Permanent / Full Time
- 45000 - 60000 USD / Yearly
- <p>Our client, a privately owned manufacturing company is looking for a proactive and detail-focused Order Entry Specialist/Customer Service Representative to support customers and internal sales activity in Northbrook, Illinois. This role plays a key part in keeping orders accurate, communications timely, and service expectations high in a fast-moving distribution environment. The ideal candidate is comfortable balancing customer interaction, order administration, and cross-functional coordination while maintaining strong follow-through. </p><p><br></p><p><strong><u>Position Details:</u></strong></p><p><strong>Schedule: </strong>100% on-site from 8:30am-5:00pm</p><p><strong>Salary: </strong>$45,000-$60,000</p><p><strong>Benefits: </strong>Health, vision, dental, 401k + match, LTD, STD, Life Insurance, FSA, PTO</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders with a high degree of accuracy and ensure all information is entered correctly into the company’s order management platform.</p><p>• Respond to customer and sales team inquiries regarding product details, pricing, availability, and open order progress for assigned accounts.</p><p>• Work closely with warehouse and operations teams to confirm service status, clarify priorities, and obtain current updates on active orders.</p><p>• Visit operational areas when necessary to verify order progress firsthand and gather timely information for customer communication.</p><p>• Maintain complete and accurate notes on order activity, status updates, and follow-up actions within internal systems.</p><p>• Communicate delays, changes, or urgent issues promptly so customers remain informed and expectations are managed appropriately.</p><p>• Track requests through resolution, ensuring questions are answered fully and no customer need is left unresolved.</p><p>• Help sustain an organized communication process that supports efficient handling of daily order volume and service-related requests.</p><p><br></p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></strong></p>
- 2026-11-02T00:00:00Z
- Gurnee, IL
- remote
- Temporary / Contract
- 22 - 24 USD / Hourly
- <p>We are looking for a Remote Call Center Specialist to join a Contract position supporting national referral intake operations. In this role, you will coordinate referral activity from initial intake through resolution, helping maintain smooth communication between partner organizations, franchise locations, and internal teams. The ideal candidate brings strong organization, sound judgment, and a customer-focused approach to a fast-moving environment where accuracy and responsiveness are essential.</p><p><br></p><p>Responsibilities:</p><p>• Receive and review incoming referral details, ensuring information is complete, accurate, and ready for processing.</p><p>• Coordinate referral workflows from intake to final resolution while maintaining timely updates across all involved parties.</p><p>• Serve as a key point of communication for national partners, franchise locations, and internal stakeholders to support efficient case handling.</p><p>• Monitor requirements and documentation to help maintain compliance with established processes and service expectations.</p><p>• Support day-to-day execution of centralized intake operations, including coordination with offshore support staff for consistent workflow coverage.</p><p>• Identify discrepancies, resolve routine issues independently, and escalate complex concerns when broader support is needed.</p><p>• Prioritize multiple active requests in a deadline-driven setting while maintaining high service quality and attention to detail.</p><p>• Use Microsoft Office tools and customer service systems to track activity, document updates, and report information accurately.</p>
- 2026-11-03T00:00:00Z
- Menomonee Falls, WI
- onsite
- Temporary / Contract
- 20 - 21 USD / Hourly
- We are looking for a detail-oriented Customer Service Representative 3 to join the team in Menomonee Falls, Wisconsin. This Long-term Contract position focuses on managing customer orders from entry through fulfillment while delivering responsive, attentive support to both internal partners and external customers. The ideal candidate brings strong order management experience, thrives in a manufacturing environment, and can balance accuracy, communication, and problem-solving in a fast-paced setting.<br><br>Responsibilities:<br>• Process customer orders accurately and ensure delivery information, acknowledgments, and related records are complete and up to date.<br>• Review incoming orders for discrepancies, resolve exceptions such as pricing concerns or documentation gaps, and coordinate next steps with the appropriate teams.<br>• Track open orders, manage backlog activity, and help move orders forward for production and fulfillment according to business priorities.<br>• Respond promptly to customer and internal inquiries regarding order status, product information, revisions, cancellations, credits, and purchase order updates.<br>• Work closely with finance, logistics, sales, and supply chain partners to support smooth order execution and timely issue resolution.<br>• Assist with month-end tasks, maintain compliance with established procedures, and support quality standards across order management activities.<br>• Participate in team or customer discussions to address recurring service issues, identify root causes, and recommend practical improvements.<br>• Monitor account activity and transaction accuracy to help maintain a high standard of customer satisfaction and operational reliability.
- 2026-11-10T00:00:00Z