Results for Customer Experience Specialist Jobs in Racine, WI

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Customer Service Representative

Northfield, IL
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to join a manufacturing team. This contract opportunity with potential for a permanent role is ideal for someone who enjoys supporting customers, managing order information, and keeping records accurate in a fast-paced environment. The role requires strong communication skills, solid Microsoft Excel proficiency, and a careful approach to data entry and follow-through. Responsibilities: • Review incoming orders for completeness, confirm pricing details, and check product availability before processing. • Enter and maintain customer and order information accurately using internal systems and spreadsheets. • Work closely with warehouse and production partners to help keep shipments on schedule and support on-time delivery. • Respond to customer questions and resolve order-related concerns with professionalism and urgency. • Share clear updates on product details, expected lead times, and delivery timelines to support customer needs. • Monitor order activity and follow up on discrepancies to help ensure records remain current and accurate. • Manage email correspondence and routine documentation related to customer accounts and order status.
2026-10-05T00:00:00Z

Customer Service Representative

Racine, WI
onsite
Temporary to Hire
20 - 21 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Racine, Wisconsin. This contract position with permanent potential is ideal for someone who enjoys helping people, communicating clearly, and handling a steady flow of customer interactions in a service-focused environment. The person in this role will manage inquiries, process orders accurately, and provide dependable support across inbound and outbound communication channels. Responsibilities: • Respond to incoming customer calls with professionalism and provide clear, helpful information. • Assist individuals with questions, concerns, and service requests while delivering a positive customer experience. • Enter orders and update customer details with accuracy and attention to detail. • Place outbound calls as needed to follow up on requests, confirm information, or provide updates. • Document customer interactions thoroughly to maintain organized and reliable records. • Resolve routine issues efficiently and escalate more complex matters to the appropriate team when necessary. • Support daily call center operations by managing a consistent volume of phone-based interactions.
2026-10-15T00:00:00Z

Customer Service Representative

Waukesha, WI
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Wisconsin. This contract opportunity with the potential to become permanent is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and ensuring orders are handled accurately. In this role, you will serve as a key point of contact for incoming inquiries while delivering courteous, efficient service across each interaction. Responsibilities: • Respond to incoming customer calls promptly and provide helpful, attentive support. • Assist callers with questions, resolve routine issues, and ensure each interaction is handled with care and accuracy. • Enter customer orders and service details into internal systems while maintaining complete and accurate records. • Place outbound calls as needed to follow up on requests, clarify order information, or provide updates. • Manage a steady volume of call center activity while maintaining service quality and attention to detail. • Communicate clearly with customers and internal team members to support timely resolution of service needs.
2026-10-09T00:00:00Z

Customer Service Representative

Chicago, IL
onsite
Temporary to Hire
20 - 23 USD / Hourly
We are looking for a dependable Customer Service Representative to support credit union members in a high-volume contact center environment. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping people, communicates with patience and professionalism, and can navigate multiple systems while handling inbound inquiries. The role focuses on delivering accurate account support, explaining available services, and creating a positive experience for members across a growing organization. Responsibilities: • Respond to incoming member calls and provide timely assistance with account questions, service requests, and general product information. • Guide members through banking-related inquiries with a calm, courteous approach, especially when assisting individuals who may need extra patience and reassurance. • Use several desktop applications and screens at the same time to research accounts, document interactions, and complete service tasks accurately. • Explain credit union products and available solutions clearly so members can make informed decisions about their needs. • Maintain detailed and accurate records of conversations, follow-up steps, and resolutions within internal systems. • Support increased service demand related to recent organizational growth while continuing to meet quality and responsiveness expectations. • Participate fully in onboarding, orientation, and scheduled training to build knowledge of policies, procedures, and member support standards. • Work a rotating schedule that includes weekday shifts and two Saturday mornings per month, with adjusted time during the same week to remain within standard hours.
2026-10-07T00:00:00Z

Customer Service Representative

Milwaukee, WI
onsite
Permanent / Full Time
45000 - 52000 USD / Yearly
We are looking for a Customer Service Representative to support customer accounts and help ensure a reliable, responsive service experience in Milwaukee, Wisconsin. This role serves as a key point of contact for order activity, shipment status, quotes, and account updates while coordinating closely with production, sales, and other internal teams. The ideal candidate brings strong experience in a manufacturing setting, exercises sound judgment in a fast-moving environment, and maintains accuracy across purchasing and customer records. Responsibilities: • Build productive customer relationships by responding to inquiries, clarifying product and service information, and resolving issues with professionalism. • Process incoming purchase orders promptly, review order details for accuracy, and correct discrepancies before release. • Track active jobs through production and follow up with internal teams to help keep delivery commitments on schedule. • Manage inbound customer calls and direct requests to the appropriate department or contact when specialized support is needed. • Support pricing and quotation updates by maintaining current information and communicating revisions to customers and internal stakeholders. • Coordinate account and order changes with production to keep planning records, bills of materials, and related documentation accurate. • Review customer forecasts and align order activity to help meet demand expectations and applicable business agreements. • Provide daily status updates on priority orders, including shipment tracking, expected arrival timing, and production progress. • Recommend practical process improvements that enhance service quality, accuracy, and overall account support. • Perform additional assigned duties that contribute to departmental objectives and customer satisfaction.
2026-10-14T00:00:00Z

Customer Service Supervisor

Elk Grove Village, IL
onsite
Permanent / Full Time
80000 - 100000 USD / Yearly
On behalf of Robert Half client, we are looking for a dedicated Customer Service Supervisor to lead and oversee customer service operations within their manufacturing company near Elk Grove Village, Illinois. This role requires a proactive individual who can manage supervise operational processes, process orders, and ensure the smooth execution of contracts and customer interactions. The ideal candidate will also be skilled at identifying areas for improvement and implementing solutions to enhance efficiency and customer satisfaction. 7:30am-4:00pmCompensation: $80k-$100k + 0%-20% of the base salary based on performance3 days in office 2 days WFHMedical, Dental, Vision, 401k15 Days PTO Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster Responsibilities:• Build and maintain strong relationships• Monitor and manage customer credit in collaboration• Supervise customs declarations and clearance processes• Lead and manage the assigned product team• Review sales contracts and purchase orders• Coordinate the preparation of essential documentation for orders, including invoices, bills of lading, packing lists, certificates, and other required paperwork.• Oversee payments for purchases, freight, and service provider invoices, ensuring authorization aligns with contracted terms.• Identify and recommend improvements to operational procedures
2026-09-23T00:00:00Z

6 results for Customer Experience Specialist in Racine, WI