We are looking for a detail-oriented Services Operations Administrator to support day-to-day operational and financial coordination for a hybrid team based in Woburn, Massachusetts. This Long-term Contract position plays an important role in improving workflow efficiency, maintaining accurate purchase order and invoicing activity, and providing dependable support to internal departments as well as customers and vendors. The ideal candidate brings strong organizational skills, sound financial judgment, and a customer-focused approach to managing requests, resolving issues, and keeping processes on track.<br><br>Responsibilities:<br>• Drive process enhancements that improve efficiency, accuracy, and consistency across operational and financial workflows.<br>• Partner with Operations, Accounting, customers, and vendors to deliver responsive support and maintain strong working relationships.<br>• Oversee purchase orders from creation through completion, including status tracking, updates, extensions, cancellations, and closures.<br>• Review incoming requests to confirm they meet business policies, financial standards, and required turnaround times.<br>• Reconcile pass-through charges and related billing details to support accurate invoicing and contract compliance.<br>• Analyze reports tied to fees, invoicing activity, budgets, and purchase order balances to identify discrepancies or risks.<br>• Investigate purchase order exceptions, coordinate with cross-functional teams to resolve issues, and escalate complex matters when necessary.<br>• Assist with project setup activities, validate fees, and help reinforce standardized practices across the function.
We are looking for a motivated entry-level Systems Engineer to join our team in Littleton, Massachusetts. In this role, you will support a variety of hardware and software initiatives, troubleshoot issues, and contribute to system improvements. If you have a passion for technology, enjoy problem-solving, and thrive in a dynamic environment, this position is an excellent opportunity to grow your career.<br><br>Responsibilities:<br>• Diagnose and resolve hardware and software issues across multiple systems.<br>• Support the integration and maintenance of Active Directory, Microsoft Windows Server, and Azure Active Directory.<br>• Assist in managing and optimizing Citrix technologies to enhance system performance.<br>• Collaborate with team members to prioritize and triage technical problems effectively.<br>• Participate in the development and implementation of computer-aided software engineering tools.<br>• Utilize Python to automate tasks and improve system efficiency.<br>• Provide technical support for PC software and laptop hardware.<br>• Document processes and procedures to ensure consistent system operations.<br>• Stay up-to-date with emerging technologies and recommend improvements to existing systems.
<p>We are looking for an experienced IT Infrastructure Manager to oversee and optimize our multi-cloud environment while leading a talented team in Burlington, Massachusetts. This role requires a hands-on approach to managing infrastructure across multiple sites and involves balancing technical oversight with effective team leadership. The ideal candidate will have a proven track record of driving operational excellence and implementing innovative solutions in complex IT environments.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage a team of infrastructure experts, ensuring accountability and supporting their growth and development.</p><p>• Oversee and optimize multi-cloud environments, including Microsoft Azure, Google Cloud, and AWS.</p><p>• Provide architectural guidance for complex systems, ensuring reliability and scalability across multi-tenant, multi-domain, and multi-forest environments.</p><p>• Manage and enhance core IT services such as Active Directory, Microsoft 365, virtualization platforms, and endpoint management.</p><p>• Collaborate with peer leaders and IT teams to align infrastructure strategies with business objectives.</p><p>• Drive continuous improvement by implementing monitoring, alerting, and automated remediation processes.</p><p>• Lead infrastructure projects from planning and design through testing and implementation, ensuring alignment with business requirements.</p><p>• Manage vendor relationships to ensure quality and efficiency in technology tools and services.</p><p>• Maintain operational stability by overseeing data center operations, including power, cooling, and fire suppression systems.</p><p>• Ensure compliance with patch management and asset lifecycle processes to maintain system security and performance.</p>
<p>Our client, a successful law firm, is looking for a detail-oriented and resourceful <strong>Trust Administrator </strong>to join their team in Boston, Massachusetts. In this role, you will play a key part in managing trust accounts, assisting clients with their financial needs, and ensuring the </p><p><br></p><p><strong>Location: </strong>Boston, MA</p><p><strong>Salary:</strong> $140,000 - $160,000 (depending on experience) + amazing benefits!</p><p><strong>Schedule: </strong>Hybrid<strong> </strong>(3 days in, 2 days remote)</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Carefully and consistently guard the privacy of client and firm information.</li><li>Proactively assist clients. Identify issues that need to be addressed (related to gift taxes, estate planning needs, etc.)</li><li>Serve and anticipate needs of clients. Calculate and monitor distributions from accounts. Monitor money market balances to ensure that adequate cash is available for upcoming account activity.</li><li>Effectively document and communicate client and account issues with partners and other staff.</li><li>Coordinate interaction with firm's custodian bank.</li><li>Coordinate asset transfers including stock gifts, additions to accounts and distributions from accounts.</li><li>Coordinate account opening and closing with account team (Trustee, Accounting Coordinator, Tax Specialist, etc.).</li><li>Act as a resource to others for trust administration and estate settlement.</li><li>Maintain client files including electronic files. Keep firm databases up to date.</li><li>Assist with investment tasks including investment reviews, preparing investment recommendation sheets using Excel and using Advent/Moxy to create trades.</li><li>Perform special projects and other duties as reasonably assigned.</li></ul>