We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Boston, Massachusetts. In this role, you will play a key part in managing billing processes, cash applications, and collections to ensure the financial health of the organization. This is an excellent opportunity to contribute to a services firm while working with a dynamic and collaborative team.<br><br>Responsibilities:<br>• Process and manage customer invoices, ensuring accuracy and timeliness in billing functions.<br>• Monitor and apply incoming payments to customer accounts using established procedures.<br>• Conduct commercial collections activities to resolve outstanding balances and maintain positive client relationships.<br>• Reconcile accounts receivable records to ensure alignment with financial statements.<br>• Investigate and resolve discrepancies or disputes related to billing and payments.<br>• Prepare and deliver regular reports on accounts receivable status to management.<br>• Collaborate with internal teams to ensure smooth and accurate invoicing processes.<br>• Utilize NetSuite for managing accounts receivable tasks and maintaining financial data.<br>• Assist in improving processes related to cash applications and collections.<br>• Respond promptly to customer inquiries regarding billing and account issues.
<p>Robert Half is working with a respected construction client in the Woburn area seeking an Accounts Receivable Specialist with AIA billing experience. This is a permanent role, reporting into the CFO, joining a 4-person accounting department. Our client is looking for an Accounts Receivable Specialist with at least 3 years of relevant work experience, exposure to certified payroll reporting, and construction industry experience is highly preferred. The role would be in office, with 1 work from home day per week.</p><p><br></p><p>For the right experience our client is looking to pay a starting base salary around $70,000 + potential bonuses. The benefits are very competitive too.</p><p><br></p><p>If interested and qualified please apply to this listing ASAP, or email your resume direct to Bill.Nichols@roberthalf. Thanks!</p>
<p>We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Boston, Massachusetts. The ideal candidate will have expertise in managing billing processes, cash applications, and commercial collections while utilizing advanced financial systems.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage accounts receivable transactions with precision and accuracy.</p><p>• Handle cash applications and ensure timely posting of cash activity.</p><p>• Oversee commercial collections and communicate effectively with clients to resolve outstanding balances.</p><p>• Execute billing functions, including invoice generation and reconciliation.</p><p>• Monitor and analyze accounts receivable aging reports to maintain healthy cash flow.</p><p>• Utilize financial platforms such as SAP, Great Plains, Netsuite, etc.</p><p>• Collaborate with internal teams to address discrepancies and improve billing efficiency.</p><p>• Ensure compliance with company policies and industry standards in all accounts receivable activities.</p><p>• Provide regular reporting and insights on accounts receivable performance to management.</p>
We are looking for an Accounts Receivable Specialist to join a dynamic renovation company in Portland, Maine. This on-site role offers an excellent opportunity for individuals with a background in accounting or finance to contribute to a thriving team. The position is ideal for candidates who are detail-oriented and eager to grow their expertise in accounts receivable processes.<br><br>Responsibilities:<br>• Prepare and process monthly billing statements with accuracy and attention to detail.<br>• Manage accounts receivable tasks, including posting invoices and recording cash receipts.<br>• Conduct collection efforts to ensure timely payments from clients.<br>• Reconcile account discrepancies and maintain accurate financial records.<br>• Utilize Microsoft Excel for data analysis and reporting purposes.<br>• Support the integration of Sage accounting software for financial transactions (training provided if needed).<br>• Collaborate with team members to streamline accounts receivable workflows.<br>• Handle AIA billing processes to ensure compliance and accuracy.<br>• Provide exceptional customer service when addressing billing inquiries.<br>• Assist in maintaining organized documentation for audit and compliance purposes.
<p>Our client in North Andover is seeking a detail-oriented <strong>Accounts Receivable Specialist</strong> to join their team on a temporary, open-ended basis. This role is <strong>fully onsite</strong> and offers the opportunity to support a busy finance department with day-to-day AR functions.</p><p><strong>Responsibilities:</strong></p><ul><li>Process and post customer payments (checks, ACH, credit card).</li><li>Manage collections, follow up on past-due accounts, and resolve billing discrepancies.</li><li>Prepare and reconcile AR aging reports.</li><li>Assist with month-end closing and related reporting.</li><li>Maintain accurate customer records and support the finance team as needed.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Previous experience in Accounts Receivable or related accounting role.</li><li>Strong attention to detail and organizational skills.</li><li>Proficiency with Microsoft Excel and accounting systems.</li><li>Excellent communication and follow-up abilities.</li></ul><p><br></p>
<p><strong>Position Summary:</strong></p><p>We are seeking a detail-oriented and highly organized Accounts Receivable Specialist to join our finance team. This role is responsible for managing the full-cycle accounts receivable process, with a strong focus on cash application, collections, and credit analysis. The ideal candidate will have excellent analytical skills, a proactive approach to resolving payment issues, and a commitment to maintaining positive customer relationships.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Accounts Receivable Management</strong></p><ul><li>Process and monitor incoming payments accurately and in a timely manner.</li><li>Maintain up-to-date billing system and customer accounts.</li><li>Prepare and issue accurate customer invoices and account statements.</li></ul><p><br></p><p><strong>Cash Application</strong></p><ul><li>Apply daily payments (checks, ACH, wire transfers, credit card payments) to customer accounts.</li><li>Reconcile discrepancies in payments and work with internal teams and customers to resolve issues.</li><li>Ensure proper coding and allocation of receipts to correct accounts and invoices.</li></ul><p><br></p><p><strong>Collections</strong></p><ul><li>Monitor aging reports and follow up on overdue accounts.</li><li>Initiate collection calls and emails to ensure timely payment.</li><li>Document collection activities and maintain clear communication records.</li><li>Collaborate with sales and customer service teams to resolve billing or service disputes.</li></ul><p><br></p><p><strong>Credit Analysis</strong></p><ul><li>Evaluate new customer credit applications and perform credit checks.</li><li>Establish and maintain credit limits and terms in accordance with company policies.</li><li>Monitor existing customer credit risk and recommend adjustments when necessary.</li></ul><p><strong>Reporting & Reconciliation</strong></p><ul><li>Prepare AR reports, including aging, cash receipts, and DSO metrics.</li><li>Assist in month-end and year-end closing activities related to AR.</li><li>Participate in audits and ensure compliance with internal controls and accounting standards.</li></ul><p><br></p><p><br></p><p><br></p>
<p>Robert Half is working with a growing company in Andover seeking a Billing Specialist to join its team. This is a permanent role, that can move into a "Lead" or "Supervisor" role for the right candidate long term. Our client is looking for at least 2 years of billing experience and strong Excel skills. The selected candidate must have proven vendor relationship skills too.</p><p><br></p><p>Target salary for this opportunity is between 50-65K. If interested and qualified send your resume to Bill.Nichols@roberthalf. Thanks!</p>
<p>Robert Half is working with a growing company in Andover seeking a Senior Billing Specialist to join its team. This is a permanent role, that can move into a "Lead" or "Supervisor" role down the road. Our client is looking for at least 3 years of billing experience and strong Excel skills. The selected candidate must have proven vendor relationship skills too.</p><p><br></p><p>Target salary for this opportunity is dependent on experience. Starting salary range is from $55-80K. If interested and qualified send your resume to Bill.Nichols@roberthalf. Thanks!</p>
We are looking for an Accounts Receivable Clerk to join our team in Saco, Maine. In this role, you will oversee critical financial tasks, including invoicing, payment processing, and customer account management. The ideal candidate will bring exceptional attention to detail and a commitment to ensuring accurate and efficient handling of accounts receivable processes.<br><br>Responsibilities:<br>• Prepare and review customer invoices and credit memos for accuracy before posting them to the company system.<br>• Investigate and resolve discrepancies in accounts receivable records.<br>• Process daily customer payments and prepare remote bank deposits.<br>• Foster positive relationships with customers while addressing account inquiries and past-due balances.<br>• Identify and document reasons for nonpayment, communicating customer issues to management and sales teams effectively.<br>• Maintain confidentiality and professionalism in all interactions and financial processes.<br>• Assist with other duties as assigned to support the accounts receivable function.
<p>We are offering an exciting opportunity for an Office Manager/Bookkeeper in Salem, Massachusetts. The selected candidate will play a pivotal role in our team by ensuring the seamless operation of essential financial tasks. This role is crucial in maintaining a well-organized and efficient work environment, and it requires someone who is comfortable multitasking and thriving in a dynamic setting.</p><p><br></p><p>Responsibilities:</p><p>• Accurately and efficiently process customer credit applications.</p><p>• Oversee and manage office supplies inventory by placing orders as needed and ensuring cost efficiency.</p><p>• Act as the primary point of contact for vendors, suppliers, and contractors.</p><p>• Implement and maintain office procedures and systems to boost productivity.</p><p>• Collaborate with external accountants and auditors for tax preparation and year-end reporting.</p><p>• Manage accounts payable and receivable, process invoices, and ensure payments are made and received on time.</p><p>• Reconcile bank accounts, credit card statements, and other financial accounts regularly.</p><p>• Assist with payroll processing and ensure timely and accurate calculations.</p><p>• Prepare financial reports, including balance sheets, profit-and-loss statements, and cash flow forecasts.</p><p>• Support the team with general administrative duties, document management, and correspondence.</p>
<p>Robert Half is working with a respected company in Waltham seeking an Accounts Receivable Analyst to join its team. This is a permanent role, reporting into a Director of FP& A, that will take on more of a Financial Analyst function down the road.</p><p><br></p><p>Our client is looking for a candidate who strong in accounting software and Excel. The desired candidate should have a Business degree, ideally with an Accounting or Finance concentration. At least 1 year of professional experience is needed as well.</p><p><br></p><p>This role would be in office 1-2 days/week, so it's fairly flexible. Target salary is around $60,000. TONS of growth potential too.</p><p><br></p><p>If interested in this role please apply to this listing ASAP, or email Bill.Nichols@roberthallf. Thanks!</p>
We are looking for a skilled Full Charge Bookkeeper to join our team in Danvers, Massachusetts. This Contract to permanent position offers an excellent opportunity for a detail-oriented individual with strong accounting expertise to contribute to our financial operations. The ideal candidate will be detail-oriented, organized, and capable of handling diverse bookkeeping tasks with precision.<br><br>Responsibilities:<br>• Manage the full cycle of accounts payable and accounts receivable processes.<br>• Perform accurate bank reconciliations to ensure financial records align with transactions.<br>• Process payroll efficiently and in compliance with regulations.<br>• Oversee and execute month-end close procedures, including account adjustments and reporting.<br>• Prepare and maintain financial reports and documentation as required.<br>• Monitor and ensure compliance with accounting policies and internal controls.<br>• Address discrepancies and resolve issues related to financial transactions.<br>• Collaborate with other departments to support operational and financial objectives.<br>• Maintain organized and up-to-date records of all financial activities.<br>• Assist in audits by providing necessary documentation and support.
<p>We are looking for a detail-oriented Part time Bookkeeper to manage daily financial transactions, including accounts payable and receivable. This part-time role is ideal for someone with a strong background in bookkeeping and a passion for maintaining accurate financial records. Join our team in Portland, Maine, and contribute to the smooth financial operations of our organization.</p><p><br></p><p>Responsibilities:</p><p>• Record and manage daily transactions related to accounts payable and accounts receivable.</p><p>• Perform regular bank reconciliations to ensure accurate financial records.</p><p>• Maintain and update financial data in QuickBooks with precision and attention to detail.</p><p>• Prepare and process invoices for timely payments and collections.</p><p>• Monitor financial discrepancies and resolve them promptly.</p><p>• Generate routine financial reports to assist in decision-making processes.</p><p>• Ensure compliance with financial regulations and company policies.</p><p>• Collaborate with team members to improve financial processes.Part </p>
<p>We are looking for an experienced Accounts Payable Specialist to join our team in Boston, Massachusetts. This is a Contract to permanent position within the healthcare industry, offering a hybrid work schedule with both remote and onsite days. The role involves ensuring timely and accurate processing of vendor invoices while adhering to company policies and procedures. (Since this is a government owned entity, you must live in Boston proper to apply.)</p><p><br></p><p>Responsibilities:</p><p>• Review and verify invoices and requisitions for accuracy, completeness, and compliance with company policies.</p><p>• Reconcile the Accounts Payable bank account and prepare reports detailing outstanding checks.</p><p>• Process vendor payments, resolve returned payments, and address any inconsistencies or errors in payment reports.</p><p>• Manage vendor transactions, maintain vendor files, and ensure proper documentation for previous payments.</p><p>• Monitor compliance with Procure-to-Pay policies and suggest improvements to streamline processes.</p><p>• Assist with the preparation and maintenance of accurate data for reporting purposes.</p><p>• Establish and maintain strong relationships with vendors, addressing inquiries and resolving discrepancies.</p><p>• Track problem invoices, delegate issues to appropriate departments, and ensure timely resolution.</p><p>• Produce and analyze monthly Accounts Payable aging and historical reports.</p><p>• Support annual reporting requirements, including 1099 and 1096 filings, and monitor outstanding checks for unclaimed property.</p>
We are looking for a detail-oriented Accounts Payable Specialist to join our team in Boston, Massachusetts. In this role, you will play a pivotal part in managing the accounts payable process, ensuring accurate and timely payment of invoices while maintaining strong vendor relationships. The ideal candidate will bring expertise in financial operations and a commitment to upholding compliance and organizational standards.<br><br>Responsibilities:<br>• Process a high volume of invoices monthly, ensuring accuracy and timeliness.<br>• Manage payment methods such as checks and wire transfers, adhering to organizational policies.<br>• Resolve discrepancies and collaborate with vendors to maintain strong working relationships.<br>• Utilize expense management tools and invoice approval systems to streamline workflows.<br>• Contribute to system implementations and process enhancements to improve efficiency.<br>• Maintain detailed financial records and ensure compliance with internal controls.<br>• Handle reconciliations and reporting tasks with precision and attention to detail.<br>• Collaborate with cross-functional teams to support organizational financial goals.<br>• Monitor and track payment obligations to ensure deadlines are consistently met.
<p>Principal Responsibilities:</p><p><br></p><p>· Prepare and distribute invoices to customers</p><p><br></p><p>· Post payments received against appropriate customer accounts</p><p><br></p><p>· Look up and post any adjustments to the proper general ledger account</p><p><br></p><p>· Telephone, fax/email customers to obtain any additional data to support proper cash application, collection activities</p><p><br></p><p>· Participate in inventory record keeping activities.</p><p><br></p><p>· Receive and verify invoices and requisitions for goods and services</p><p><br></p><p>· Process invoices for payment to vendors by preparing and entering them into Accounts Payable system</p><p><br></p><p>· Research and resolve issues related to vendor payments</p><p><br></p><p>· Maintain and post ship-start (order) files into system</p><p><br></p><p>· Confirm and modify pricing, of raw materials & finished goods, as necessary in accordance to policy</p><p><br></p><p>· Participate in period-end close activities as determined by Finance leadership.</p><p><br></p><p>· Participate in financial audits as needed or requested</p><p><br></p><p>· Create and distribute any assigned daily system report(s) to appropriate company personnel</p><p><br></p><p>· Provide front line customer relations support (employees, vendors, customers, etc.)</p><p><br></p><p>· Maintain updated vendor files and correspondence.</p><p><br></p><p>· Provide backup for reception – answering phone calls, directing visitors, distributing mail, ordering office supplies when necessary.</p><p><br></p><p>· All other duties as assigned</p><p><br></p><p><br></p><p>Please send resume to jeremy.tranfaglia@roberthalf</p>
<p>We are looking for a skilled Part Time Accounts Payable Specialist to assist a nonprofit scientific research firm based in Cambridge, MA. </p><p>This role offers the opportunity to work remotely while supporting a lean and dynamic finance team based in Cambridge, Massachusetts. You will play an integral part in managing accounts payable functions and ensuring financial accuracy.</p><p>The right individual must be well spoken and able to adapt to a variety of tasks, as well as have flexibility in their work schedule. The 20-30 hours must fall between 9am-5pm Monday- Friday. </p><p><br></p><p>Responsibilities:</p><p>• Process and manage the accounts payable workflow, ensuring timely and accurate completion of tasks.</p><p>• Oversee the approval and routing of contracts through DocuSign.</p><p>• Reconcile accounts to ensure accurate financial reporting and resolve discrepancies.</p><p>• Assist in coding invoices and tracking expenses efficiently.</p><p>• Collaborate with internal teams to maintain clear communication and address inquiries related to accounts payable.</p><p>• Support journal entry preparation and posting, if needed.</p><p>• Utilize software tools like bill.com and other accounting platforms effectively.</p><p>• Contribute to the overall efficiency and organization of the finance team.</p>
We are looking for a detail-oriented Accounts Payable Specialist to join our team on a contract basis in Scarborough, Maine. In this role, you will handle high-volume invoice processing while ensuring accuracy and compliance with company standards. This is an on-site position offering a flexible start time, ideal for professionals experienced in managing accounts payable operations within the construction industry.<br><br>Responsibilities:<br>• Process a high volume of invoices, ensuring accurate coding and timely entry into the system.<br>• Perform account coding for invoices and verify compliance with project budgets and guidelines.<br>• Manage payment runs, including Automated Clearing House (ACH) transfers and check disbursements.<br>• Reconcile vendor statements and address discrepancies promptly to maintain positive relationships.<br>• Collaborate with project managers to ensure accurate tracking and allocation of expenses.<br>• Maintain organized records of all accounts payable transactions for audit and reporting purposes.<br>• Support month-end and year-end closing activities related to accounts payable.<br>• Identify opportunities to improve accounts payable processes and implement best practices.
<p>Robert Half is working with a client in Wakefield seeking a Part-Time Bookkeeper to join its team. This role would require around 20 hours/week, and would likely be 4 days per week in Wakefield, and 1 day per week in Boston. A standard work week for the Part-Time Bookkeeper would be Monday - Friday, 4 hour work days. This opportunity is direct-hire.</p><p><br></p><p>This individual would be supporting day-to-day transactional accounting tasks such as accounts payable, accounts receivable, bank recs, and some lighter data entry work. There's also some administrative responsibilities such as filing, data entry, and calendar management support. The selected candidate need to be organized and accurate. A high level of proficiency in MS Office is required. The selected candidate should also have proven familiarity with an accounting software. </p><p><br></p><p>For the right experience our client is looking to offer around $38-42/hour. Benefits are offered too.</p><p><br></p><p>If interested and qualified apply to this listing ASAP, or email Bill.Nichols@roberthalf! Thanks.</p>
<p>Growing privately held Manufacturing Company with 30+ year history and leaders in their industry located in the Beverly area is looking for an Accounting Manager. The Accounting Manager will report into the Controller, work closely with the CFO and be part of a 5-person Finance team. This role will be very involved in financial reporting, month end close activities, inventory management, budgeting and forecasting, financial analysis, payroll reconciliations and oversee AP & A/R. Will also be involved in creating budgets, cash forecasting and IT control initiatives. BS Degree in Accounting or Finance with 5+ years of corporate accounting experience with strong G/L experience required. Strong manufacturing, inventory management and multi-site plant location experienced is preferred. Great group here, team collaborative environment and working culture. Experienced Senior Accountants looking for their next step in their career are encouraged to apply. This position is mostly on site but flexibility when needed. If interested, reach out to Dino Valeri or message me thru LinkedIn.</p>
<p>Robert Half Finance & Accounting is working with an established company with home offices in the North Shore looking for an Accounts Payable Specialist to join its team. This is a direct hire opportunity, open due to growth, reporting directly to the Accounts Payable Manager</p><p><br></p><p>Our client is looking for the following credentials...</p><p><br></p><p>- At least 2+ years of progressive experience in full cycle Accounts Payable</p><p>- Experience processing Checks and automated ACH & Wire transactions</p><p>- Advanced Excel (MUST BE able to do Pivot Tables and VLOOKUP's)</p><p>- Experience working in a team environment</p><p>- Strong presentation, professionalism, and energy</p><p>- Degree a plus, not required</p><p><br></p><p>For the right candidate our client will be putting together a competitive offer, commensurate with experience, along with an above average benefits package. The selected candidate will also be in line for significant growth potential as operations are expanding. This is a great opportunity for an Accounts Payable professional looking for a team environment and a strong support system. Work/life balance at this company is also very important. The schedule is HYBRID.</p><p><br></p><p>If interested and qualified please reply ASAP as this opportunity is of urgent need. Send resumes directly to Bill.Nichols@roberthalf. Thanks.</p>
<p>Global Biotech Company with expanding North American Operations in the Burlington area is looking for a Staff Accountant due to growth. The Staff Accountant will be part of a 3-person Finance team, reporting directly into the Controller, involved in both general accounting and transactional accounting duties. Responsibilities include assist with month end close activities, account analysis, bank reconciliations, JE’s, balance sheet analysis, year-end audit and manage accounts payable and accounts receivable functions. The candidate should have a BS degree with 3+ years of corporate accounting experience, Excel and QuickBooks desired along with strong communication and organizational skills. This is a great opportunity for a Staff Accountant looking for a growth opportunity joining a solid leadership team, working for a great manager and excellent working team collaborative culture. Excellent benefits offered along with remote flexibility (ideally looking for 3 days on site) but tons of flexibility when needed. If interested, reach out to Dino Valeri at dino.valeri@roberthalf or message me thru LinkedIn. </p>
<p>We are looking for an experienced Controller to join a dynamic manufacturing and services organization in Burlington, Massachusetts. This role offers an exciting opportunity for a strategic and detail-oriented finance expert to drive accounting excellence, lead cost management initiatives, and contribute to long-term financial planning. The ideal candidate will thrive in a hands-on environment while also providing valuable insights to support decision-making at the executive level.</p><p><br></p><p>Please contact MICHAEL ABATE @ michael.abate@roberthalf;com for immediate consideration.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily accounting operations, including accounts payable, accounts receivable, payroll, general ledger activities, and month-end/year-end closing processes.</p><p>• Prepare and deliver accurate and timely financial statements on a monthly, quarterly, and annual basis.</p><p>• Lead budgeting, forecasting, and financial planning efforts to align with organizational goals.</p><p>• Manage and review cost accounting processes, including standard costing, overhead allocation, and cost of goods sold analysis.</p><p>• Collaborate with production and operations teams to monitor and control manufacturing costs effectively.</p><p>• Conduct inventory valuation, cycle counts, and variance analysis to ensure accurate reporting.</p><p>• Provide strategic financial insights to senior leadership, supporting initiatives aimed at profitability, efficiency, and cost reduction.</p><p>• Ensure compliance with tax regulations, company policies, and industry standards, while coordinating audits and implementing recommendations.</p><p>• Identify opportunities to automate and streamline financial processes, improving operational efficiency.</p><p>• Partner with IT and operations teams to support system implementations or upgrades that align with financial and manufacturing needs.</p>
<p>We are looking for an experienced Accountant / Bookkeeper to oversee and optimize financial operations within our organization. Based in Ipswich, Massachusetts, this role offers an opportunity to lead critical accounting processes and ensure accurate reporting. The ideal candidate will bring strong analytical skills and operational accounting to this position.</p><p><br></p><p>For additional information and consideration, please contact MICHAEL ABATE @ michael.abate@roberthalf;com</p><p><br></p><p>Responsibilities:</p><p>• Manage the month-end closing process, ensuring timely and accurate financial reporting.</p><p>• Oversee general ledger activities and maintain proper documentation for all accounts.</p><p>• Coordinate and support financial statement audits, ensuring compliance with regulatory standards.</p><p>• Perform account reconciliations to identify and resolve discrepancies promptly.</p><p>• Prepare, review, and post journal entries to maintain the integrity of financial data.</p><p>• Develop and implement process improvements to enhance efficiency in accounting operations.</p><p>• Collaborate with internal teams to provide insights and recommendations based on financial performance.</p><p>• Ensure compliance with company policies, procedures, and relevant accounting standards.</p><p>• Train and mentor less experienced accounting staff to foster skill development and team growth</p>
<p>Senior Customer Service Representative – Lowell, MA</p><p>We’re seeking a detail-driven and customer-focused Senior Customer Service Representative to join our team in Lowell, Massachusetts. This role is critical in supporting seamless financial operations while delivering an exceptional customer experience. The right candidate will thrive in a fast-paced environment, bring strong organizational skills, and excel at building relationships both internally and externally.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver timely, accurate responses to a high volume of customer inquiries, ensuring satisfaction and retention.</li><li>Research historical pricing data and partner with product line managers to process quotations quickly and accurately.</li><li>Oversee the full order management process—including new orders, returns, sample requests, credits, and debits.</li><li>Maintain accurate backlog records, aligning with customer needs and managing expedite requests to meet deadlines.</li><li>Handle customer complaints with professionalism, applying effective problem-solving and escalating issues when necessary.</li><li>Collaborate cross-functionally with sales, finance, and operations teams to resolve issues and streamline workflows.</li><li>Exercise sound judgment within established guidelines to make appropriate and effective decisions.</li><li>Cultivate strong, trust-based relationships with customers and internal partners to support long-term success.</li></ul><p><br></p>
