<p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Westbrook, Maine. In this role, you will play a crucial part in ensuring smooth operations by assisting with order management, collaborating with procurement, and maintaining stock levels. This position offers an opportunity to contribute to a dynamic wholesale distribution environment while receiving comprehensive training to set you up for success.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming and outgoing customer service calls with a focus on accuracy and efficiency.</p><p>• Process and manage customer orders, ensuring accuracy and timely fulfillment.</p><p>• Collaborate with procurement teams to monitor inventory levels and maintain stock availability.</p><p>• Provide clear and effective communication with customers regarding product inquiries and order status.</p><p>• Assist in resolving customer concerns and issues to ensure a positive experience.</p><p>• Maintain detailed records of customer interactions and transactions.</p><p>• Participate in training programs to enhance job-related skills and knowledge.</p><p>• Adapt to schedule changes and work collaboratively within a team environment.</p><p><br></p>
<p>We are seeking a detail-oriented and experienced NetSuite Administrator. This role is responsible for system configuration, user support, troubleshooting, and ensuring the platform meets the evolving needs of the business. The ideal candidate will have a strong understanding of NetSuite modules, workflows, and integrations, and will work closely with cross-functional teams to enhance system performance and user experience.</p><p><br></p><p>Responsibilities:</p><ul><li>Administer and maintain the NetSuite ERP system, including user roles, permissions, dashboards, and workflows.</li><li>Customize and configure NetSuite to meet business requirements, including scripting, saved searches, reports, and KPIs.</li><li>Manage system upgrades, patches, and new feature implementations.</li><li>Provide end-user support and training across departments.</li><li>Collaborate with finance, operations, and IT teams to streamline processes and improve system utilization.</li><li>Monitor system performance and troubleshoot issues as they arise.</li><li>Develop and maintain documentation for system processes, configurations, and customizations.</li><li>Support integrations between NetSuite and other business applications.</li><li>Ensure data integrity and compliance with internal controls and external regulations.</li></ul><p><br></p>
We are looking for a dedicated Staff Accountant to join our team in Sanford, Maine. In this role, you will support the Accounting Supervisor by managing critical financial operations and ensuring accurate and compliant reporting. Your responsibilities will include payroll processing, financial analysis, and assisting with audits, all while contributing to the organization's overall financial integrity and efficiency.<br><br>Responsibilities:<br>• Facilitate the month-end closing process by preparing journal entries and reconciling balance sheet accounts.<br>• Analyze and reconcile key general ledger accounts to ensure accuracy and consistency.<br>• Generate detailed monthly reports comparing actual financial results to budgeted figures.<br>• Maintain and enhance internal controls, adhering to policies and suggesting improvements for efficiency.<br>• Assist with the preparation of audits, including financial statements, retirement plans, and workers' compensation audits.<br>• Oversee the fixed asset ledger, ensuring accurate tracking and recording of related transactions.<br>• Support year-end physical inventory processes to ensure accurate reporting.<br>• Manage weekly payroll cycles, including preparing payroll reports and addressing employee inquiries.<br>• Submit and track 401(k) contributions and loan payments with the plan administrator.<br>• Collaborate with employees and financial institutions to resolve payroll-related questions and concerns.
