We are looking for a detail-oriented Medical Scheduler to join our team in Monroe Township, New Jersey. In this Contract-to-permanent position, you will play a vital role in ensuring the seamless scheduling of patient appointments while maintaining high standards of accuracy and professionalism. This opportunity is ideal for someone who thrives in a fast-paced healthcare environment and is committed to delivering excellent service.<br><br>Responsibilities:<br>• Respond promptly to inbound calls and assist patients with scheduling needs.<br>• Coordinate and confirm appointments with patients, ensuring accuracy and clarity.<br>• Reach out to patients to provide updates or obtain additional information as needed.<br>• Utilize electronic medical record (EMR) systems, including Centricity Business, to manage patient data and scheduling.<br>• Maintain organized records of patient interactions and appointment details.<br>• Collaborate with healthcare staff to address scheduling conflicts or special requirements.<br>• Ensure compliance with healthcare regulations and patient confidentiality standards.<br>• Identify opportunities to improve scheduling efficiency and patient satisfaction.<br>• Provide exceptional customer service by addressing inquiries and resolving concerns.
<p><strong>Job Title:</strong> Director of Customer Service – Medical Device / Healthcare</p><p> <strong>Location:</strong> On-Site | Lower Fairfield County, CT</p><p> <strong>Compensation:</strong> $100,000 – $120,000 + Bonus</p><p> <strong>Industry:</strong> Medtech / Healthcare</p><p><br></p><p><strong>About the Opportunity</strong></p><p> We are seeking an experienced Manager or Director of Customer Service to lead a high-performing team within a dynamic, mission-driven healthcare company. This is a full-time, on-site role located in Lower Fairfield County, ideal for someone with a background in the medtech or healthcare industry, who thrives in a regulated, complex environment where patient outcomes matter. You’ll oversee a team of ~10 and play a pivotal role in enhancing the customer experience, training internal teams and clients on product usage, and driving innovation in how we support and serve our partners. If you’re passionate about people, process, and technology—and you’re ready to bring your leadership into the future of healthcare—this is your chance to make an impact.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Lead and develop a team of Customer Service professionals, fostering a collaborative, solutions-oriented culture</li><li>Manage KPIs related to service delivery, with an emphasis on positive patient outcomes and client satisfaction</li><li>Train clients and internal teams on proper product usage and compliance protocols</li><li>Partner cross-functionally with Product, Sales, and Compliance teams to ensure customer success</li><li>Evaluate and implement best-in-class CRM platforms and lead the team through digital transformation initiatives</li><li>Explore and integrate emerging technologies, including AI-driven tools, to elevate customer experience and operational efficiency</li><li>Ensure adherence to all relevant healthcare regulations and quality standards</li></ul><p><br></p><p><br></p>
<p>Are you an organized, personable, and proactive individual looking to make a difference in patient care? We are seeking a <strong>Medical Front Desk Specialist</strong> to join our healthcare team and provide outstanding service to patients, staff, and providers.</p><p>As the first point of contact for patients, the role requires strong customer service skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. If you are bilingual and have a knack for creating smooth experiences for people, we want to hear from you!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Patient Check-In/Check-Out:</strong> Greet patients warmly upon arrival, maintain accurate registration details, and manage documentation for check-out procedures.</li><li><strong>Insurance Verification:</strong> Verify patient insurance benefits and handle all related inquiries for accurate processing.</li><li><strong>Appointment Scheduling:</strong> Coordinate patient scheduling, manage cancellations/rescheduling, and assist with appointment reminders.</li><li><strong>Receptionist Duties:</strong> Answer phones promptly, handle inquiries professionally, and triage calls as needed.</li><li><strong>Document Management:</strong> Fax, scan, and file medical records effectively while maintaining patient information confidentiality (Source: HIPAA standards).</li><li><strong>Copay Collection:</strong> Process patient payments and provide receipts for financial transactions accurately.</li><li><strong>Greeting Patients and Providers:</strong> Provide welcoming and attentive support to all visitors, ensuring a positive experience.</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li>High school diploma or equivalent required; additional education in healthcare or administration is a plus.</li><li>Previous experience in a medical front office or similar healthcare setting preferred.</li><li>Proficiency in using medical scheduling software and Microsoft Office (Word, Excel, and Outlook).</li><li>Bilingual (English and [Specify Second Language]), with strong communication and interpersonal skills.</li><li>Familiarity with insurance verification processes and billing procedures is highly desirable.</li><li>Ability to multitask and remain calm under pressure in a busy healthcare environment.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Billing Clerk to join our team in Forest Hills, New York. This is a long-term contract position within the healthcare sector, offering an opportunity to contribute to essential billing operations. The ideal candidate will possess strong organizational skills and a solid understanding of electronic medical records (EMR).</p><p><br></p><p>Responsibilities:</p><p>• Process billing statements and invoices with accuracy and efficiency.</p><p>• Ensure compliance with healthcare industry regulations and organizational guidelines.</p><p>• Maintain and update patient billing information in the electronic medical records (EMR) system.</p><p>• Collaborate with other departments to resolve billing discrepancies and ensure timely payments.</p><p>• Monitor accounts receivable and follow up on outstanding payments.</p><p>• Generate reports related to billing activities for internal review.</p><p>• Provide support in auditing and reconciling billing records.</p><p>• Respond to inquiries from patients and insurance providers regarding billing issues.</p>
<p>We are seeking a <strong>Patient Access Facilitator</strong> to play a vital role in supporting patients and healthcare professionals by ensuring a seamless check-in, check-out, registration, and scheduling process.</p><p><strong>Key Responsibilities</strong></p><p><strong>1. Registration</strong></p><ul><li>Gather and update patient demographic and insurance details as part of the registration process.</li><li>Accommodate walk-in/add-on patients efficiently and assist them with registration and scheduling.</li><li>Provide support for patients with unique needs (e.g., non-English speakers, hearing-impaired individuals).</li><li>Obtain necessary signatures and authorizations and document account details accurately in the system.</li><li>Ensure the completion of all EMR checklists to maintain accurate patient records.</li></ul><p><strong>2. Scheduling</strong></p><ul><li>Schedule patient appointments promptly and accurately, collaborating with clinical teams to meet patient and staff needs.</li><li>Record all pertinent visit details, such as visit type, provider, and duration, while documenting scheduling notes as needed.</li><li>Maintain waitlists and optimize scheduling to fill appointment slots.</li><li>Assist with rescheduling and other appointment-related tasks as required.</li></ul><p><strong>3. Insurance Management</strong></p><ul><li>Demonstrate proficiency in insurance processes, including understanding third-party payers and eligibility systems.</li><li>Verify patients' insurance benefits, identify patient responsibilities, and document financial information to ensure proper reimbursement.</li><li>Act as a representative of the hospital by protecting both the patients' and organization's financial integrity.</li></ul><p><strong>Qualifications</strong></p><ul><li>Exceptional attention to detail and the ability to multitask in a fast-paced, patient-focused environment.</li><li>Familiarity with healthcare registration systems, EMR platforms, and scheduling procedures is preferred.</li><li>Strong knowledge of insurance processes and third-party payers.</li><li>Outstanding communication and problem-solving skills.</li><li>Dedication to upholding patient safety and adhering to healthcare regulations.</li></ul><p><br></p><p><br></p>
We are looking for a skilled Medical Billing Specialist to join our team on a long-term contract basis in New York, New York. In this role, you will play a key part in managing and resolving medical claim denials, ensuring accuracy and compliance with Medicaid billing standards. This is an excellent opportunity for detail-oriented professionals with experience in medical billing and coding.<br><br>Responsibilities:<br>• Analyze and review medical claim denials to identify errors or discrepancies.<br>• Resubmit claims under Medicaid guidelines to ensure compliance and accuracy.<br>• Utilize medical billing software, including eClinicalWorks, to process claims efficiently.<br>• Maintain detailed and organized records of rebilled claims for tracking and auditing purposes.<br>• Collaborate with healthcare providers and insurance representatives to resolve claim issues.<br>• Perform coding tasks using ICD-10 and CPT standards to ensure proper billing.<br>• Ensure confidentiality and security of patient information in all billing activities.<br>• Provide timely updates and reports on claim statuses and resolutions.<br>• Adapt quickly to new processes and systems to support the team’s goals.
We are looking for a detail-oriented and customer-focused Patient Access Specialist to join our team in New Haven, Connecticut. In this contract position, you will play a vital role in ensuring efficient patient registration, scheduling, and check-in/check-out processes while maintaining the highest standards of professionalism and confidentiality. This role requires adaptability in a fast-paced environment, strong communication skills, and the ability to collaborate effectively with patients and healthcare staff.<br><br>Responsibilities:<br>• Facilitate patient check-in and check-out processes, ensuring timely and accurate registration.<br>• Collect and update patient demographic and insurance information to maintain accurate records.<br>• Schedule patient appointments efficiently, collaborating with clinical teams to align schedules with patient needs.<br>• Provide exceptional customer service by addressing inquiries, resolving issues, and accommodating special needs such as language barriers or disabilities.<br>• Verify insurance eligibility and ensure compliance with managed care requirements and healthcare regulations.<br>• Document and maintain patient account information in accordance with organizational protocols.<br>• Monitor scheduling waitlists and proactively fill vacant appointment slots to optimize clinic operations.<br>• Ensure patient safety through accurate identification procedures and adherence to Red Flag protocols.<br>• Support call center operations by triaging patient calls and assisting with scheduling and registration tasks.<br>• Stay informed about insurance changes and healthcare legislation to provide accurate and updated information to patients.
<p>We are looking for a detail-oriented Medical Billing Specialist to join our team in Garden City, New York. This Contract-to-permanent position offers an excellent opportunity to apply your expertise in medical billing processes while contributing to efficient revenue cycle management. The role requires a strong focus on accuracy, communication, and problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Process medical billing transactions, including charge entry and insurance submissions, with precision and timeliness.</p><p>• Handle medical collections by following up on outstanding accounts and resolving payment discrepancies effectively.</p><p>• Manage authorization requests and approvals to ensure compliance with payer requirements.</p><p>• Investigate and address claim denials, identifying root causes and implementing corrective actions.</p><p>• Conduct patient follow-ups to clarify billing issues and provide necessary support.</p><p>• Collaborate with healthcare providers and insurance companies to streamline billing operations.</p><p>• Maintain accurate records and documentation to ensure compliance with industry standards and regulations.</p><p>• Monitor accounts receivable and take proactive steps to improve collection rates.</p><p>• Contribute to the optimization of billing processes and workflows.</p><p>• Provide regular updates to management regarding billing metrics and challenges.</p>
<p>We are looking for a strategic and hands-on Analytical Product Manager to lead the development of advanced analytics solutions tailored to the healthcare workforce sector. This role focuses on creating impactful tools that enhance payroll, HR, attendance, and scheduling processes for healthcare administrators and operators. Based in Airmont, New York, this position offers the chance to shape innovative analytics capabilities that drive workforce efficiency and compliance.</p><p><br></p><p>Responsibilities:</p><p>• Define the vision and roadmap for analytics and insights within the platform, ensuring alignment with organizational goals.</p><p>• Establish key metrics and performance indicators to address workforce challenges such as overtime trends, payroll discrepancies, and employee turnover.</p><p>• Collaborate with clients, account managers, and product teams to identify high-value use cases for analytics solutions.</p><p>• Translate business requirements into detailed product specifications, dashboards, and data models.</p><p>• Oversee the creation of dashboard mockups using tools like Power BI and other visualization platforms.</p><p>• Partner with leadership to assess future hiring needs for roles such as BI developers and data engineers.</p><p>• Develop tools for generating pre-payroll analytics, enabling detailed reporting by employee, department, and earning code.</p><p>• Build HR analytics capabilities that provide insights into turnover rates and headcount trends.</p><p>• Design attendance dashboards with advanced filtering and drill-down features to identify patterns such as no-shows and excessive overtime.</p><p>• Create facility-level reporting tools that support trend analysis, benchmarking, and comparative insights.</p>
<p>Advance possibility with a rewarding role as a <strong>Chart Retrieval Specialist</strong> in South Plainfield, NJ. Join a dynamic team dedicated to supporting health plans and medical groups through efficient risk-adjustment services and data collection. As a <strong>Chart Retrieval Specialist</strong>, you’ll use your tech skills and attention to detail to make a direct impact in the healthcare industry. Whether you’re already experienced or new to risk adjustment, this <strong>Chart Retrieval Specialist</strong> position offers full support, hands-on experience, and meaningful fieldwork.</p><p><br></p><p>Responsibilities:</p><ul><li>Travel up to 60 miles one way to healthcare provider offices to retrieve electronic and paper medical charts.</li><li>Use company-provided equipment to scan and securely upload medical records.</li><li>Coordinate access to records with office staff while maintaining professionalism and HIPAA compliance.</li><li>Accurately document completed retrievals and submit records via a secure system.</li><li>Complete all work submissions and communication from home – no reporting to an office required.</li><li>Participate in two days of paid remote training to get up to speed on processes and tools.</li><li>Collaborate with Team Leads and fellow Chart Retrieval Specialists as needed.</li></ul>
<p>We are actively recruiting a Sr. Accountant to join our team in New York. This role is within the healthcare/hospitals and involves handling accounting functions associated with the establishment of joint ventures. The successful candidate will utilize their outstanding accounting and finance skills.</p><p><br></p><p>Responsibilities:</p><p>• Establish and maintain the accounting structure within the general ledger system.</p><p>• Handle financial matters arising from the implementation of ventures and initiatives.</p><p>• Contribute to the development of budgets for ventures.</p><p>• Generate journal entries related to the ventures or initiatives.</p><p>• Conduct monthly financial analysis and generate monthly reports.</p><p>• Carry out year-end reporting requirements and provide audit support.</p><p>• Manage loan advance requests associated with new construction projects related to the ventures.</p><p>• Handle billing processes for venture business partners.</p><p>• Prepare wire transfer requests as and when needed.</p><p>• Assist with monthly and annual tax filings for ventures and distribution statements for K-1s.</p><p>• Utilize Workday applications for financial management and month-end close processes.</p><p>• Ensure all financial reporting adheres to FASB/GAAP regulations.</p><p><br></p><p>Please send resumes directly to saravana.velayutham@roberthalf(.)com. If you're working with one of my colleagues in the tri-state area, please reach out to them and refer to job reference number 02940-0013190522</p>
<p><strong>Stable healthcare facility seeks a Accounting Manager to lead their Accounting and Finance function reporting to the ED of the NFP. Great opportunity for a challenging but QOL role for the right candidate who has prior knowledge within a hospital or LTC facility. In this role you will be a HANDS ON leader, responsible for preparation of financial statements, assist with preparation of budget, oversight of preparation of payroll and tax reporting/payments, oversight of a/p, a/r, Medicare/Medicaid billing, Candidates for this role should have prior experience within hospital/LTC facility. Good QOL role with solid benefits. </strong></p>
We are looking for a detail-oriented Nursing Coordinator to join our team in New Hyde Park, New York. This Contract-to-permanent position offers an opportunity to play a vital role in coordinating nursing visits, managing patient care assignments, and ensuring seamless communication between healthcare teams. The ideal candidate will bring strong administrative skills and a commitment to supporting high-quality patient care.<br><br>Responsibilities:<br>• Coordinate and oversee regularly scheduled nursing visits to ensure timely and efficient patient care.<br>• Communicate new patient assignments and primary nursing responsibilities from the Nurse Manager to field staff.<br>• Track and secure necessary authorizations and reauthorizations for nursing visits as required.<br>• Provide infusion treatment plans to physicians and maintain accurate communication logs.<br>• Monitor monthly visits conducted by external agencies and maintain detailed records.<br>• Organize and maintain credential and insurance documentation files for outside agencies.<br>• Collaborate closely with Intake and Pharmacy teams to coordinate nursing visits and process patient orders effectively.
We are looking for an organized and customer-focused Front Desk Coordinator to join our team on a contract basis in Forest Hills, New York. In this role, you will serve as the first point of contact for visitors and callers, ensuring smooth communication and detail-oriented service in a healthcare environment. This is an excellent opportunity to contribute to a dynamic team while delivering exceptional front desk support.<br><br>Responsibilities:<br>• Greet and assist visitors with a welcoming and detail-oriented demeanor.<br>• Manage incoming calls using a multi-line phone system, ensuring timely and accurate responses.<br>• Coordinate concierge services to address patient and visitor needs efficiently.<br>• Handle general receptionist duties, including scheduling and maintaining records.<br>• Operate a switchboard system for up to 10 lines, directing calls appropriately.<br>• Provide clear and courteous communication to resolve inquiries or concerns.<br>• Maintain a clean and organized reception area to uphold a detail-oriented appearance.<br>• Collaborate with internal staff to support daily operational needs.<br>• Ensure confidentiality and accuracy when handling sensitive information.
<p>We are looking for a highly organized and meticulous Medical Receptionist to join our team in Piscataway, New Jersey. This is a long-term contract position offering an opportunity to support the efficient operations of a university department. The ideal candidate will excel in administrative tasks, possess strong communication skills, and demonstrate proficiency in Microsoft Office applications.</p><p><br></p><p>Responsibilities:</p><p>• Perform data entry tasks, generate reports, and ensure the accuracy of information within databases.</p><p>• Convert documents into editable PDF formats and manage e-files and paper filing systems.</p><p>• Prepare, complete, and route various paperwork such as reimbursement forms, purchase requisitions, and honorarium documents.</p><p>• Maintain accurate logs, records, and databases to support the smooth operation of the department.</p><p>• Handle internal and external mail correspondence, ensuring timely delivery and response.</p><p>• Serve as a liaison between the department and other internal or external agencies, fostering effective communication.</p><p>• Greet visitors and callers in a courteous and detail-oriented manner, directing them appropriately.</p><p>• Monitor inventory levels of office supplies, place orders as needed, and adhere to budgetary guidelines.</p><p>• Assist in the maintenance and repair of office equipment to ensure functionality.</p><p>• Contribute to the department’s goals and objectives by actively participating in meetings and initiative</p>
<p>Our client is a fast-growing litigation firm that focuses on high-profile cases in the financial services, healthcare, and securities fields. We are seeking an experienced Paralegal to support our growth. </p><p><strong> </strong></p><p><strong>Primary Responsibilities</strong></p><p>• Provide paralegal assistance at all stages of complex litigation matters pending in federal and state courts, including class actions and multidistrict litigation, in the areas of healthcare, antitrust, securities, consumer protection, commodities, data breach, privacy law and large-scale cost recovery litigation.</p><p>• Cite check, fact check, proofread, and format pleadings, motions, legal briefs, trial documents, client communications, requests for proposals, and firm marketing materials. Generate tables of authority using Thomson Reuters Drafting Tools or Word.</p><p>• Prepare for filing and file pleadings, motions, and other court submissions in federal and state courts pursuant to applicable rules of procedure and electronic case filing rules and guidelines.</p><p>• Assist with legal research and case investigation.</p><p>• Assist with the coordination and management of both offensive and defensive discovery, including organizing, coordinating, and preparing documents for review and production, digesting depositions and indexing documents and document productions.</p><p>• Maintain and organize the electronic case file to maximize efficiency within the litigation team.</p><p>• Assist in the preparation for depositions and oral argument.</p><p>• Coordinate with process servers for service of complaints and subpoenas.</p><p> </p><p> </p>
<p><strong>Director of Customer Service</strong></p><p>A rapidly growing healthcare organization is seeking an experienced <strong>Director of Customer Service</strong> to lead and evolve its customer service operations. Reporting directly to the CEO, this individual will manage an in-house team, ensuring exceptional customer experiences, operational efficiency, and strategic alignment across the organization. This leadership role requires a hands-on professional who can drive initiatives, implement best practices, and mentor staff in a dynamic, entrepreneurial environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Establish a customer-first culture and lead the team in delivering high-quality service across all touchpoints.</li><li>Oversee day-to-day customer service operations, including training, support, and issue resolution.</li><li>Gather and analyze customer feedback to improve service delivery and inform product development.</li><li>Collaborate with cross-functional teams to ensure alignment of service goals with broader company initiatives.</li><li>Leverage tools and platforms (CRM, help desk, analytics, QA, and knowledge management systems) to optimize performance and productivity.</li><li>Manage departmental budget and support team growth through training and development.</li></ul><p><br></p><p><br></p><p><br></p>
<p>We are looking for a dedicated medical malpractice Litigation Associate to join a boutique law firm located in New York, New York. This role is ideal for someone with strong courtroom presence, exceptional writing skills, and a passion for advocacy. Candidates should have a proven track record in litigation and the ability to manage multiple deadlines in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Draft compelling legal documents, including motions and briefs, with exceptional attention to detail.</p><p>• Represent clients in court proceedings, including arguing motions and attending hearings.</p><p>• Conduct depositions effectively to gather critical information for cases.</p><p>• Prepare for trials by organizing evidence, coordinating witnesses, and developing case strategies.</p><p>• Collaborate with colleagues to ensure successful outcomes for clients in personal injury or medical malpractice cases.</p><p>• Analyze case details and develop innovative legal strategies to address client needs.</p><p>• Maintain organized case files and manage deadlines in a fast-paced environment.</p><p>• Communicate effectively with clients, providing updates and addressing concerns throughout the litigation process.</p><p>• Stay up-to-date with legal developments and best practices in personal injury and medical malpractice law.</p>
<p><strong>POSITION OVERVIEW</strong></p><p>The Desktop Engineer focuses on providing high-level desktop support and systems engineering services. The individual in this position will manage and enhance internal tech infrastructure related to endpoints, automation, and software deployment. The responsibilities include scripting, image lifecycle support, patch management, application packaging, and cross-platform device maintenance. The position also plays a role in training and technical communication, ensuring security standards are upheld within the environment.</p><p><br></p><p><strong>KEY RESPONSIBILITIES</strong></p><p>Some of the core tasks and expectations include:</p><ul><li>Prepare and deploy endpoint devices using modern management tools such as Ivanti and Intune.</li><li>Maintain imaging standards and adjust based on departmental use cases and hardware evolution.</li><li>Build and support automation scripts (e.g., PowerShell, AutoIT) for device setup and software installs.</li><li>Provide support across both Windows and macOS ecosystems, including patching and compliance monitoring.</li><li>Curate and publish applications to a self-service portal after validation/testing.</li><li>Collaborate with IT operations and project teams to schedule, test, and roll out updates and patches.</li><li>Leverage ticketing and reporting systems (e.g., ServiceNow, Power BI) for issue resolution and trend tracking.</li><li>Support both virtual and physical desktops, including incident management and hardware repair.</li><li>Contribute to IT initiatives like system refreshes, process enhancements, and cross-team coordination.</li><li>Escalate technical barriers as needed while maintaining strong end-user communication.</li><li>Participate in formalized processes such as incident, change, and problem management workflows.</li></ul><p><br></p>
<p>We are seeking a dedicated and client-focused Workers’ Compensation Attorney with 2–3 years of experience to join our plaintiff-side team. In this role, you will advocate on behalf of injured workers, guiding them through the legal process and fighting to secure the benefits and compensation they deserve.</p><p><br></p><p>This position will be on site in Hempstead, NY (Long Island) -OR- on site in Ridgewood, Queens. </p><p><br></p><p>• Represent injured workers in all phases of workers’ compensation claims, from intake to final resolution</p><p>• Manage a caseload with autonomy while collaborating with team members and support staff</p><p>• Conduct legal research and draft pleadings, motions, briefs, and settlement agreements</p><p>• Review and analyze medical records, wage information, and expert reports</p><p>• Take and defend depositions, including claimants, medical providers, and vocational experts</p><p>• Appear at administrative hearings, conferences, and trials before Workers’ Compensation Boards</p>
<p><strong>Director of Program Management</strong></p><p>A growing organization in the healthcare and life sciences space is seeking a seasoned Program Management leader to establish and scale its Project Management Office (PMO). This high-impact role will report directly to executive leadership and collaborate cross-functionally with stakeholders across departments and external partners.</p><p><strong>Role Summary</strong></p><p>The VP/Director of Program Management will be responsible for building a high-performing PMO, overseeing the delivery of complex, multi-channel initiatives, and driving operational excellence across the organization. This leader will bring a strong technical foundation, a consultative mindset, and a passion for building scalable systems and teams.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>PMO Leadership</strong>: Build and lead a centralized PMO, starting with a small team and scaling based on organizational needs.</li><li><strong>Program Delivery</strong>: Oversee full lifecycle delivery of integrated programs across digital and print channels, ensuring alignment with strategic goals, timelines, and budgets.</li><li><strong>Technical Collaboration</strong>: Partner closely with engineering, product, and design teams to ensure seamless execution of technical projects.</li><li><strong>Tool Governance</strong>: Serve as the enterprise lead for project management platforms, driving adoption, standardization, and automation across departments.</li><li><strong>Stakeholder Engagement</strong>: Act as a strategic advisor to senior leadership and external partners, presenting program health, risks, and opportunities with clarity and confidence.</li><li><strong>Financial Oversight</strong>: Manage program budgets and resource planning to ensure profitability and mitigate delivery risks.</li></ul><p><br></p>
We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Forest Hills, New York on a contract basis. This role is integral to managing insurance payments, reconciling financial transactions, and supporting administrative tasks in a fast-paced healthcare environment. If you thrive in a dynamic setting and have a passion for accuracy and organization, we encourage you to apply.<br><br>Responsibilities:<br>• Process incoming mail, including insurance payments, explanation of benefits (EOBs), and medical record requests, ensuring proper sorting and scanning.<br>• Address issues related to misdirected or returned mail to maintain efficient workflow.<br>• Record incoming payments such as checks, electronic funds transfers (EFTs), and credit card transactions with precision.<br>• Deposit checks and handle credit card payments promptly and accurately.<br>• Reconcile daily activity from multiple credit card merchant accounts against receipts and front desk reports.<br>• Cross-check patient and insurance information to ensure the accuracy of financial transactions.<br>• Download banking activity and align deposits with internal records for seamless reconciliation.<br>• Enter and upload financial data, including cash receipts, into NetSuite accounting software.<br>• Operate office equipment such as scanners and copy machines to support daily administrative tasks.<br>• Assist the accounting team with additional administrative duties as needed.
<p>For over a decade, this organization has collaborated with stakeholders in sectors such as specialty pharmacies, manufacturers, prescribers, and payers to design solutions for the high-touch specialty pharmaceutical service model. Through integrated programs, innovative technology platforms, contracting strategies, and patient support services, the organization aims to enhance the patient journey.</p><p>Focusing on the specialty pharmacy sector, the organization provides end-to-end solutions including hub services, pharmacy network management, group purchasing (GPO) services, cutting-edge technology platforms, and more. With a strong presence as an industry advocate, the focus remains on delivering strategic channel management, advanced products, and tailored services to optimize patient outcomes and improve healthcare delivery.</p><p><br></p><p><strong>Primary Function:</strong></p><p>A Senior Software Business Analyst is needed to play a crucial role in connecting business requirements to technical solutions. This role involves engaging with stakeholders to gather and analyze requirements, transforming them into actionable functional specifications. Responsibilities include evaluating existing processes, offering solutions to drive business value, and ensuring project success under tight timelines. The position also includes mentoring junior analysts, leading cross-departmental projects, and fostering innovation. Strong analytical and communication skills, along with a solid understanding of software development life cycles, are essential to succeed in this fast-paced environment.</p><p>The ideal candidate will work closely with development and QA teams to monitor project milestones, provide updates to stakeholders, and address any project risks and challenges. A proactive approach to improving application usability and efficiency will be critical.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Collect and translate business requirements into detailed functional specifications for new and existing systems.</li><li>Perform gap analyses between current system capabilities and business needs using tools like Confluence, flowcharts, and wireframes to document workflows.</li><li>Create use cases for review during functional testing phases by developers and QA teams.</li><li>Work with IT teams to evaluate project scope and affected systems, providing strategic insights.</li><li>Assess new methodologies for feasibility and implementation efficiency.</li><li>Gain in-depth knowledge of internal software platforms and their underlying functionalities.</li><li>Analyze and optimize existing processes to identify inefficiencies and propose re-engineering solutions.</li><li>Host regular meetings with development teams to resolve obstacles and track progress.</li><li>Provide project status reports to business stakeholders.</li><li>Identify potential risks and escalate issues as required.</li><li>Continuously explore opportunities to improve application functionality, making recommendations for enhancements.</li><li>Maintain compliance with HIPAA regulations and related amendments.</li></ul>
<p><strong>Description:</strong></p><p>We are seeking a talented and driven AI Engineer to join our cross-functional AI innovation team within a leading pharmaceutical organization. You will work on designing, developing, and deploying GenAI-driven solutions, retrieval-augmented generation (RAG) systems, and scalable ML-powered applications across cloud-native environments to support drug development, regulatory, manufacturing, and commercial operations. The ideal candidate combines a strong academic foundation in machine learning with hands-on experience building real-world AI systems and full-stack applications that comply with the high standards of a regulated industry.</p><p><br></p><p> <strong>Essential Functions:</strong></p><ul><li>Design and implement GenAI applications including LLM-integrated tools, RAG systems, and intelligent chatbots tailored for pharmaceutical functions such as R& D knowledge mining, regulatory intelligence, and medical information services.</li><li>Build and optimize data ingestion, transformation, and semantic search pipelines using domain-specific embedding models (e.g., BioBERT, Ada-002).</li><li>Develop and containerize AI services using FastAPI, Docker, and Kubernetes, deployed on AWS or GCP, ensuring adherence to data privacy and compliance standards (e.g., HIPAA, GxP).</li><li>Collaborate with product, data, and platform engineering teams to integrate AI features into validated systems supporting clinical, quality, and manufacturing workflows.</li><li>Contribute to end-to-end MLOps: model experimentation, deployment pipelines, audit readiness, monitoring, and performance tuning.</li><li>Engineer full-stack applications (React + REST/GraphQL backends) with role-based access controls for internal and external scientific and business users.</li><li>Support internal research and POCs on advanced topics like LLM reasoning, adverse event detection, pharmacovigilance, and digital biomarker analysis.</li></ul><p><br></p>
<p>We are looking for a dedicated Regulatory Affairs Quality Assurance Specialist to join our team in Mahwah, New Jersey. In this role, you will play a crucial part in managing document-related changes while ensuring compliance with regulatory standards for medical devices. This is a long-term contract position that offers the opportunity to contribute to the continuous improvement of quality processes and documentation practices.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and facilitate the change management process for document-related updates in alignment with organizational procedures.</p><p>• Administer and maintain the learning management system to ensure seamless training and documentation processes.</p><p>• Ensure all documentation accurately reflects business activities while adhering to internal and external regulatory requirements.</p><p>• Promote and uphold Good Documentation Practices across organizational processes.</p><p>• Identify and implement process improvements to enhance the efficiency and effectiveness of documentation systems.</p><p>• Support compliance with medical device regulations and quality assurance standards.</p><p>• Collaborate with cross-functional teams to ensure consistent adherence to regulatory and corporate requirements.</p><p>• Provide guidance on documentation strategies to ensure alignment with industry best practices.</p>
