<p>We are looking for a dedicated Customer Service Representative to join our team in Stamford, Connecticut. In this role, you will be the first point of contact for customers, providing exceptional service and resolving inquiries efficiently. This is a long-term contract position offering an opportunity to contribute to a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Foster strong relationships with customers by actively listening and addressing their needs with customized solutions.</p><p>• Work closely with team members and supervisors to resolve challenging issues and ensure a seamless customer experience.</p><p>• Accurately document all customer interactions and transactions in organizational systems.</p><p>• Strive to meet or exceed performance metrics, such as response times, resolution rates, and overall customer satisfaction.</p><p>• Participate in ongoing training and coaching sessions to enhance skills and improve service delivery.</p><p>• Handle both inbound and outbound calls, ensuring timely and attentive responses to customer inquiries.</p><p>• Provide clear and concise information to customers regarding services, policies, and procedures.</p>
<p>A busy company in the Randolph area is seeking a Customer Service Representative to join their growing company. This Customer Service Representative will get the chance to join a dynamic team that works well with each other and offers work schedule flexibility. This Customer Service Representative role involves managing client relationships, addressing inquiries, and ensuring a seamless customer experience. The ideal Customer Service Representative will excel in communication, problem-solving, and attention to detail while supporting various internal teams to deliver exceptional service. Other responsibilities of this Customer Service Representative will include but not be limited to:</p><p><br></p><p>Customer Service Representative Responsibilities:</p><p>• Respond promptly to customer inquiries regarding products, services, and delivery schedules.</p><p>• Process orders, invoices, and payments accurately while maintaining detailed records.</p><p>• Investigate and resolve customer issues by identifying solutions and coordinating with relevant teams.</p><p>• Update and manage customer account information to ensure accuracy and completeness.</p><p>• Provide administrative assistance to the sales department to support their operations.</p><p>• Collaborate with logistics, finance, and technical teams to ensure smooth order fulfillment.</p><p>• Handle inbound and outbound calls to address customer concerns and provide solutions.</p><p>• Monitor customer feedback and contribute to service improvement initiatives.</p><p>• Ensure compliance with company policies while addressing client needs effectively.</p><p><br></p><p>This Customer Service Representative position is paying between $20.00 and $25.00 per hour depending on experience. If interested in this Customer Service Representative role, appy today! </p>
<p>35,000 - 41,000</p><p><br></p><p>The benefits include Healthcare (Health, Vision, Dental), HSA dollar for dollar match, Paid Holidays Off, 2 weeks PTO, Short/Long Term Disability 100% Company Paid, Life Insurance 100% Company Paid, 401K, and Employee Discounts. </p><p><br></p><p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are resolved efficiently and with attention to detail. If you thrive in a fast-paced environment and enjoy building relationships while solving problems, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Resolve customer inquiries by troubleshooting product issues and processing warranty claims and return authorizations.</p><p>• Identify opportunities to boost revenue through up-selling and promoting marketing campaigns.</p><p>• Utilize various software platforms, including Navision and ZenDesk, for order entry and customer documentation.</p><p>• Maintain accurate records and documentation in compliance with company procedures.</p><p>• Coordinate with shipping and production teams to ensure timely delivery of products.</p><p>• Assist the Customer Service Manager by preparing written documentation and knowledge-based materials.</p><p>• Maintain a focused and attentive demeanor during interactions with customers and team members.</p><p>• Provide constructive suggestions to improve department processes and efficiency.</p>
<p>We are looking for a detail-oriented and efficient event support team member to assist with up to 4 days support for an on-site conference support in New York, New York. This is a contract position ideal for individuals who excel in delivering exceptional customer service . The role requires a detail-oriented individual who is comfortable handling multiple tasks and engaging directly with attendees.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist conference attendees with a detail-oriented and friendly demeanor.</p><p>• Provide guidance and answer questions about event sessions and locations.</p><p>• Distribute badges, lanyards, and conference materials to attendees.</p><p>• Manage the registration tables and ensure smooth operations throughout the event.</p><p>• Offer general support to the conference team, addressing any immediate needs.</p><p>• Assist attendees in completing the registration process using laptops.</p><p>• Handle the unpacking and preparation of materials, including lifting boxes weighing 25-40 pounds.</p><p>• Maintain a high level of efficiency and attention to detail in all tasks.</p><p>• Ensure punctuality and readiness to adapt to the dynamic event environment.</p>
We are looking for an experienced Customer Service Representative to join our team in Fairfield, New Jersey. This Contract to permanent position requires a dedicated and detail-oriented individual who excels in assisting customers, resolving inquiries, and handling transactions with precision and care. As a vital member of the team, you will play a key role in ensuring customer satisfaction while maintaining accurate records and managing operational tasks.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries, providing detailed information about products, services, and policies.<br>• Process purchases, exchanges, and returns efficiently while ensuring a seamless customer experience.<br>• Resolve customer issues by identifying solutions and maintaining a detail-oriented and empathetic approach.<br>• Accurately handle sales transactions, including database updates and payment processing.<br>• Maintain organized and detailed records to support business operations and customer needs.<br>• Answer inbound calls and address customer concerns with clarity and professionalism.<br>• Make outbound calls when necessary to follow up on customer inquiries or resolve pending issues.<br>• Collaborate with team members to improve processes and enhance the overall customer experience.<br>• Ensure compliance with company guidelines and procedures in all interactions.<br>• Stay up-to-date with product knowledge to provide accurate and helpful information to customers.
<p>We are looking for a dedicated Customer Service Specialist to join our team in Bergen County, New Jersey. This role is ideal for someone who thrives in a fast-paced environment and enjoys providing exceptional support to customers. You will play an integral part in ensuring smooth operations and maintaining high levels of customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders accurately, including entering insurance information and recommending suitable products.</p><p>• Coordinate with warehouse and operations teams to ensure timely and efficient order fulfillment.</p><p>• Maintain detailed and organized documentation, including patient records and related files.</p><p>• Address customer concerns and troubleshoot issues, escalating complex problems as necessary.</p><p>• Perform general administrative tasks and provide clerical support to the team.</p><p>• Apply knowledge of healthcare processes and terminology to address customer needs effectively.</p><p>• Ensure consistent and attentive communication with customers via phone, email, and other channels.</p><p>• Collaborate with cross-functional teams to improve customer service procedures and workflows.</p><p>• Stay updated on company systems and tools to deliver accurate and timely assistance.</p>
<p>We are seeking a motivated and detail-oriented Customer Service Representative to join our team. In this role, you will provide outstanding service to customers, ensuring inquiries, orders, and concerns are handled efficiently and professionally. This position offers opportunities for growth within the organization while contributing to a culture of excellent customer care.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter customer orders accurately and verify details for completeness.</li><li>Communicate order status, shipping dates, and any potential delays to customers.</li><li>Handle special-order requests and ensure appropriate follow-up.</li><li>Manage web-based orders and provide timely updates to relevant teams.</li><li>Log customer feedback, complaints, and resolution details.</li><li>Support internal teams, including marketing and sales, as needed.</li><li>Respond to general inquiries about the company and provide requested information.</li><li>Process payments and verify accuracy of transactions.</li><li>Coordinate with production, shipping, and courier services to resolve order issues.</li><li>Assist with clerical tasks and special projects, such as generating quotes, issuing purchase orders, maintaining records, and producing invoices.</li></ul>
<p>We are looking for a detail-oriented Service Coordinator to manage scheduling, communication, and operational tasks for our service team in Union County, New Jersey. This role involves coordinating with customers, dispatching technicians, and ensuring all service activities are executed efficiently. The ideal candidate thrives in a fast-paced environment, has excellent organizational skills, and is committed to delivering exceptional customer service.</p><p><br></p><p>Responsibilities:</p><p>• Schedule and assign service jobs to technicians, considering skill sets, workloads, and availability.</p><p>• Communicate with customers to confirm appointments, access requirements, and project timelines.</p><p>• Adjust schedules to accommodate emergency requests, delays, or changes in scope.</p><p>• Maintain the service calendar and ensure daily technician schedules are up to date.</p><p>• Provide clear job instructions and expectations to both customers and technicians.</p><p>• Follow up on completed service jobs to ensure customer satisfaction and proper documentation.</p><p>• Process warranty claims and submit required documentation to manufacturers.</p><p>• Monitor technician safety compliance and assist with coordinating training and certifications.</p><p>• Maintain accurate service records, technician timesheets, and job-related documentation.</p><p>• Support inventory coordination by ensuring required parts are available for upcoming service jobs.</p>
We are looking for a Call Center Specialist to join our team in White Plains, New York. In this role, you will provide excellent customer service while managing incoming calls and inquiries in a fast-paced environment. This is a Contract to permanent position, offering an opportunity for long-term growth within the organization.<br><br>Responsibilities:<br>• Respond to customer inquiries and resolve issues in a detail-oriented and timely manner.<br>• Handle a high volume of incoming calls while maintaining quality and efficiency.<br>• Document customer interactions and maintain accurate records in company systems.<br>• Provide information about company products and services to callers.<br>• Collaborate with team members to address complex customer concerns effectively.<br>• Follow established protocols and procedures to ensure customer satisfaction.<br>• Escalate unresolved issues to the appropriate department or supervisor when necessary.<br>• Contribute to team goals by meeting performance metrics and objectives.<br>• Stay updated on company policies, services, and product offerings to assist customers accurately.
<p>We are looking for an experienced Accounts Receivable / Customer Service Specialist to join our team in the New Providence, New Jersey area. This role involves managing customer accounts, resolving payment-related inquiries, and ensuring accurate financial records. The ideal candidate will bring strong organizational skills, attention to detail, and a customer-focused approach to effectively handle account reconciliations and build positive client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Communicate with customers to address inquiries about lease terms, rental periods, and payment-related issues.</p><p>• Review lease agreements to verify payments and determine potential credits, subject to management approval.</p><p>• Prepare detailed aging reports for past-due accounts, providing analysis and recommendations for action.</p><p>• Investigate unidentified payments and collaborate with customers to resolve application discrepancies.</p><p>• Reconcile and resolve payment inquiries, coordinating with sales and administrative teams as needed.</p><p>• Monitor unapplied cash and overdue balances on lessee accounts to ensure accurate records.</p><p>• Facilitate the collection of overdue payments while fostering strong customer relationships.</p><p>• Download payment data from customer portals and ensure proper application.</p><p>• Verify data input for accuracy and compliance with financial standards.</p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Pine Brook, New Jersey. In this role, you will play an integral part in ensuring customer satisfaction by managing orders, addressing client needs, and collaborating with internal teams to drive program success. This is a fast-paced position that requires exceptional communication and organizational skills.<br><br>Responsibilities:<br>• Manage orders and inventory using Microsoft Dynamics GP, ensuring accuracy and efficiency.<br>• Handle product returns, warranty claims, and other customer-related issues with professionalism.<br>• Generate and maintain detailed reports for sales teams and clients, providing valuable insights.<br>• Monitor and update data related to backorders, shipments, and cancellation rates to maintain client satisfaction.<br>• Collaborate closely with various departments to ensure seamless execution of programs and customer initiatives.
We are looking for a highly motivated Customer Experience Specialist to join our team in Parsippany, New Jersey. In this role, you will play a key part in managing customer orders, optimizing logistics processes, and ensuring exceptional service delivery. This position offers an exciting opportunity in the food and food processing industry and is structured as a contract-to-permanent role.<br><br>Responsibilities:<br>• Oversee the entire order management process, including receiving purchase orders, confirming inventory availability, and coordinating delivery schedules.<br>• Collaborate with internal teams such as sales, supply chain, marketing, and finance, as well as external stakeholders, to ensure timely order fulfillment.<br>• Optimize shipping efficiency by identifying cost-saving opportunities and tracking improvements.<br>• Maintain accurate records of shipping, delivery, and performance metrics using industry-specific systems and tools.<br>• Address customer inquiries and resolve issues related to orders, returns, and claims efficiently.<br>• Analyze customer logistics performance and propose solutions to enhance cost-to-serve.<br>• Utilize advanced Excel functions and proprietary systems to monitor shipments and streamline operations.<br>• Conduct performance reviews with key customers, addressing concerns and identifying areas for improvement.<br>• Implement continuous process improvements to enhance service efficiency and customer satisfaction.<br>• Manage multiple accounts, allocating inventory and ensuring on-time deliveries while minimizing errors or delays.
We are looking for a dedicated and personable Front Desk Coordinator to join our team in Darien, Connecticut. In this Contract to permanent role, you will be the first point of contact for members and guests, ensuring an exceptional experience from start to finish. If you have strong organizational skills and enjoy a customer-facing role, we encourage you to apply.<br><br>Responsibilities:<br>• Greet members and guests with a friendly and detail oriented demeanor.<br>• Process payments accurately using the designated payment platform.<br>• Manage the creation and distribution of flyers, as well as the printing of food and beverage menus.<br>• Schedule appointments for the golf simulator and manage bookings efficiently.<br>• Deliver outstanding customer service to enhance the overall member experience.<br>• Answer incoming calls and assist with inquiries or direct them to the appropriate department.<br>• Maintain the front desk area in a clean and organized manner.<br>• Assist with administrative tasks to support daily operations.
We are looking for a detail-oriented Administrative Assistant to join our team in Elizabeth, New Jersey. This long-term contract position offers an excellent opportunity to support daily operations while ensuring an organized and welcoming environment. The role requires strong organizational skills, a proactive attitude, and the ability to multitask effectively in a dynamic setting.<br><br>Responsibilities:<br>• Welcome and direct customers, visitors, and vendors to the appropriate staff members.<br>• Process and manage invoices, purchase orders, and inventory records through accounts payable systems.<br>• Maintain accurate logs of customer names and referrals on a daily basis.<br>• Organize and distribute incoming mail to relevant departments.<br>• Handle branch petty cash and report deposits and credit card transactions to corporate.<br>• Scan and archive final recap packages for accounting purposes.<br>• Ensure proper filing of truck records after transaction completion by the Finance and Insurance Manager.<br>• Provide backup and support for the Finance and Insurance Manager as needed.<br>• Check titles promptly upon arrival and maintain compliance with auditing guidelines.<br>• Perform copying, scanning, and filing tasks while adhering to organizational standards.
<p>We are looking for a motivated and detail-oriented Customer Success Specialist to join our team in Piscataway, New Jersey. This is a contract position with potential for extension, requiring a hybrid work setup that includes 100% onsite training initially. The role involves delivering exceptional customer service by managing customer interactions and ensuring seamless coordination with various departments to meet service expectations. We are ideally looking for candidates with experience in SAP.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders, changes, and returns in accordance with established policies and procedures.</p><p>• Investigate shipping and invoicing discrepancies by collaborating with relevant departments and entering data into the customer satisfaction system.</p><p>• Partner with the sales team to exceed customer service goals and maintain high satisfaction levels.</p><p>• Coordinate with the supply chain team to manage embellishment fulfillment, including new logo setups, existing configurations, and delivery timelines.</p><p>• Communicate with supply chain and distribution teams regarding delivery schedules, tracking details, and order activities.</p><p>• Resolve issues related to orders placed on manual hold, ensuring timely solutions.</p><p>• Issue return goods authorizations (RGAs) for customers and manage required documentation.</p><p>• Provide backup support for picking, packing, and shipping literature as needed.</p><p>• Perform additional tasks and responsibilities as assigned to support the team and organizational goals.</p>
We are looking for a dedicated Office Services Associate to join our team on a Contract basis in New York, New York. In this role, you will provide essential back-office support, including reprographics, mail services, and hospitality assistance, in both physical and digital environments. This position plays a key role in ensuring smooth operations and delivering exceptional service to clients and internal teams.<br><br>Responsibilities:<br>• Manage reprographics and mail services tasks, ensuring adherence to established procedures and deadlines.<br>• Operate and maintain office equipment, including troubleshooting basic issues and replenishing supplies such as paper and toner.<br>• Maintain accurate logs and records for all office service activities, ensuring proper documentation and tracking.<br>• Communicate effectively with supervisors and clients to address job-specific or deadline-related concerns.<br>• Perform quality assurance checks on completed work to ensure accuracy and client satisfaction.<br>• Prioritize and organize workflow to handle multiple tasks efficiently in a fast-paced environment.<br>• Assist with reception, hospitality, and audio/visual services as needed to support team operations.<br>• Handle sensitive and confidential documents with discretion and professionalism.<br>• Adhere to company and client-specific policies while using resources in a cost-effective manner.<br>• Lift and transport materials weighing up to 50 pounds as part of daily responsibilities.
<p><strong>MULTIPLE OPPORTUNITIES FOR TAX ADMINISTRATIVE ASSISTANCE!!!!</strong></p><p><br></p><p>We are currently working with several public accounting firms across both Nassau and Suffolk County in need of Tax Administrative Assistance! Daily responsibilities will include gathering client documents, scheduling appointments, greeting client upon arrival, email and phone correspondence, serving as a liason between the CPAs and the clients, and collating tax returns. Prior experience in a similar role within public accounting is required! Strong communication and customer service skills also needed. Some have long term, growth potential! If qualified and interested, please apply today! </p>
We are looking for a dedicated Administrative Assistant to join our team in White Plains, New York. This is a Contract to permanent position, offering an excellent opportunity for someone who excels in organizational support and thrives in a dynamic office environment. The ideal candidate will play a key role in ensuring smooth daily operations, handling administrative tasks, and providing exceptional customer service.<br><br>Responsibilities:<br>• Manage daily administrative tasks, including scheduling appointments and maintaining office records.<br>• Answer inbound calls professionally, addressing inquiries and directing calls to the appropriate departments.<br>• Perform receptionist duties such as greeting visitors and ensuring a welcoming atmosphere.<br>• Organize and maintain physical and digital files, ensuring easy access and accuracy.<br>• Assist with office correspondence, including drafting emails and preparing reports.<br>• Support team members with various clerical tasks to ensure efficient workflow.<br>• Coordinate office supplies inventory and place orders when necessary.<br>• Maintain confidentiality while handling sensitive information.<br>• Collaborate with staff to streamline administrative processes and enhance productivity.
We are looking for an experienced IT Support Technician to join our team in Bronx, New York. This is a contract to permanent position offering an excellent opportunity for growth, with a potential transition to a permanent role based on performance. The ideal candidate will provide hands-on technical support, troubleshooting, and repairs, ensuring seamless operations in a Microsoft and Office 365 environment.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to desktop hardware, software, and peripherals.<br>• Conduct break-fix repairs and troubleshoot workstation problems in a timely manner.<br>• Provide support for Microsoft technologies, including Office 365 and Active Directory.<br>• Assist users with Mac systems and proprietary technologies as needed.<br>• Perform imaging and configuration of desktop workstations to meet organizational standards.<br>• Deliver exceptional customer service while addressing technical concerns.<br>• Maintain accurate documentation of technical issues and resolutions.<br>• Collaborate with team members to improve IT processes and user experience.<br>• Ensure compliance with company policies and security protocols.<br>• Respond promptly to service requests and prioritize tasks effectively.
<p>Our client is looking for a dedicated Relocation Customer Coordinator to join our team in the Somerset, New Jersey area. In this role, you will act as the key contact for clients, ensuring smooth coordination and exceptional customer service throughout the relocation process. You will collaborate with service partners, manage documentation, and oversee logistics to deliver top-tier mobility solutions.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary liaison for clients, guiding them through relocation processes to ensure satisfaction and seamless transitions.</p><p>• Coordinate domestic and international mobility services, conducting needs assessments and resolving any issues that arise.</p><p>• Partner with approved service providers to manage logistics efficiently, prioritizing quality and customer satisfaction.</p><p>• Maintain accurate records in client and employee databases, ensuring compliance with documentation standards.</p><p>• Update systems promptly with service progress details from clients, internal teams, and external partners.</p><p>• Adhere to data privacy standards, ensuring secure handling of all sensitive information.</p><p>• Build and sustain positive relationships with clients, service partners, and internal teams to ensure high-quality service delivery.</p><p>• Assist with administrative tasks and contribute to overall operational efficiency.</p><p>• Comply with established quality policies and procedures, supporting audits and ensuring adherence to standards.</p><p>• Identify opportunities for upselling and cross-selling to enhance client benefits while optimizing company profitability.</p>
We are looking for a dedicated and detail-oriented Patient Access Specialist to join our healthcare team in New Haven, Connecticut. In this role, you will play a vital part in ensuring seamless patient registration, scheduling, and insurance verification processes within a fast-paced environment. This is a long-term contract position that requires strong customer service skills and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Facilitate patient check-in and check-out processes, ensuring accurate collection and documentation of demographic and insurance information.<br>• Schedule patient appointments promptly while coordinating with clinical staff to meet facility and patient needs.<br>• Verify insurance eligibility and obtain necessary authorizations to ensure proper reimbursement for services.<br>• Provide exceptional customer service by addressing patient inquiries and assisting individuals with special needs, such as language barriers or disabilities.<br>• Maintain compliance with healthcare regulations, managed care requirements, and organizational policies.<br>• Use multiple applications to document visit information and update patient accounts efficiently.<br>• Collaborate with the clinical team to fill open appointment slots and manage waitlists effectively.<br>• Adhere to Red Flag procedures to ensure patient safety during the registration process.<br>• Perform ad hoc tasks related to financial discrepancies and reconciliation as needed.<br>• Troubleshoot scheduling or system issues to maintain smooth operation.
We are looking for an experienced Accounts Payable Clerk to join our team on a contract basis in Stamford, Connecticut. This role is ideal for someone skilled in managing financial transactions, reconciling expenses, and maintaining accurate records. You will play a crucial part in ensuring smooth operations within the accounts payable department while delivering exceptional service.<br><br>Responsibilities:<br>• Process and verify incoming invoices and ensure timely payments to vendors.<br>• Perform accurate data entry and maintain organized financial records.<br>• Reconcile expense reports and resolve any discrepancies or errors.<br>• Respond to vendor inquiries and provide excellent customer service.<br>• Assist in auditing accounts payable transactions for compliance and accuracy.<br>• Collaborate with other departments to address payment-related issues.<br>• Monitor accounts to ensure payments are current and deadlines are met.<br>• Generate reports and summaries related to accounts payable activities.<br>• Support internal audits and implement necessary corrections.<br>• Adhere to company policies and industry regulations in all financial activities.
<p>We are seeking an adaptable IT Support Specialist with strong technical proficiency to provide critical support across a wide range of end-user technologies. The ideal candidate will be experienced with O365, VMware Horizon VDI, Active Directory, and Microsoft Exchange, and demonstrate a willingness to tackle challenges as they arise. This role requires excellent troubleshooting skills, clear communication, and a commitment to customer satisfaction in a fast-paced environment.</p><p><br></p>
We are looking for an experienced Accounts Payable Clerk to join our team in Stamford, Connecticut. In this role, you will manage essential financial processes related to accounts payable and ensure accurate record-keeping. This is a long-term contract position with opportunities to contribute to an environmentally focused organization.<br><br>Responsibilities:<br>• Process and audit invoices for accuracy and compliance with company policies.<br>• Maintain and update accounts payable records to ensure timely payments.<br>• Perform data entry tasks to record financial transactions and reconcile expenses.<br>• Respond to vendor inquiries and resolve discrepancies with professionalism.<br>• Collaborate with other departments to ensure seamless financial operations.<br>• Monitor accounts payable processes to identify and address any issues.<br>• Assist in preparing financial reports related to accounts payable activities.<br>• Ensure adherence to regulatory and organizational guidelines for expense management.<br>• Support month-end and year-end closing procedures for accounts payable.<br>• Provide excellent customer service to internal and external stakeholders.
We are looking for a dedicated Patient Access Facilitator to join our team in Milford, Connecticut. This Contract position involves ensuring smooth patient registration processes, maintaining accurate demographic and financial records, and providing a seamless scheduling experience. The ideal candidate will excel in a fast-paced environment, demonstrating exceptional organizational skills and attention to detail.<br><br>Responsibilities:<br>• Handle patient registration tasks, including collecting and updating demographic and insurance information.<br>• Assist walk-in patients with scheduling appointments and updating records promptly and efficiently.<br>• Coordinate special arrangements for patients with unique needs, such as non-English speakers or those requiring additional assistance.<br>• Obtain necessary signatures and authorizations while documenting account information accurately.<br>• Ensure all registration requirements are met by completing department-specific checklists.<br>• Schedule patient appointments accurately, collaborating with clinical staff to align schedules with patient needs.<br>• Maintain and update visit details in scheduling systems, including appointment notes and waitlist management.<br>• Verify insurance eligibility and benefits using online systems and third-party resources.<br>• Protect patient confidentiality while ensuring proper financial records and reimbursement processes.<br>• Act as a representative of the hospital, safeguarding its financial well-being and delivering exceptional customer service.
