We are looking for a detail-oriented Receptionist to join our team in Moon Township, Pennsylvania. In this long-term contract role, you will serve as the first point of contact for visitors and clients, ensuring smooth day-to-day operations. This position offers an excellent opportunity to showcase your organizational and communication skills while contributing to the success of a dynamic transport industry environment.<br><br>Responsibilities:<br>• Manage a multi-line phone system, directing calls to the appropriate departments and addressing inquiries promptly.<br>• Provide exceptional customer service to clients, visitors, and team members.<br>• Perform accurate and efficient data entry tasks to maintain updated records.<br>• Handle email correspondence professionally, ensuring timely responses and clear communication.<br>• Coordinate and schedule appointments while maintaining an organized calendar.<br>• Utilize Microsoft Excel, Outlook, and Word to complete administrative tasks and support office operations.<br>• Maintain and organize files and documents for easy accessibility and record-keeping.<br>• Foster positive interactions with clients and colleagues, utilizing strong interpersonal skills.<br>• Support daily office operations with a proactive and detail-oriented approach.
<p>We are seeking a friendly, reliable, and detail-oriented Retail Customer Service Representative in Sharpsburg, PA to join our team. The ideal candidate will assist customers with shipping, packaging, and a variety of business services while delivering outstanding service in a fast-paced retail environment. This would be a contract to hire job opportunity. Pay: $15-20 Hours: 40 hours a week, Monday - Friday. 8:30AM - 6PM. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>Greet and assist customers in person, by phone, and via email</p><p><br></p><p>Process shipments via FedEx, UPS, and freight carriers</p><p><br></p><p>Provide packaging services, including custom packaging for fragile and high-value items</p><p><br></p><p>Assist with notary, fingerprinting, and passport photo services</p><p><br></p><p>Handle mailbox rental setup and access (physical and virtual)</p><p><br></p><p>Process payments, print jobs, and other business services</p><p><br></p><p>Maintain store cleanliness and organize supplies and inventory</p><p><br></p><p>Learn and operate printing equipment as custom printing services expand</p><p><br></p><p>Ensure compliance with all shipping, notary, and identification verification protocols</p><p><br></p><p>Work collaboratively with a small team to meet customer needs efficiently</p><p><br></p><p>Requirements:</p><p><br></p><p>High school diploma or equivalent</p><p><br></p><p>Prior retail, shipping, or customer service experience preferred</p><p><br></p><p>Strong verbal and written communication skills</p><p><br></p><p>Ability to multitask and remain organized under pressure</p><p><br></p><p>Basic computer skills (MS Office, email, web-based platforms)</p><p><br></p><p>Dependable and punctual with a professional attitude</p><p><br></p><p>Willingness to learn new systems and services</p><p><br></p><p>Notary Public certification or willingness to obtain (preferred)</p><p><br></p><p>Ability to lift packages up to 25lbs</p>
<p>Our client located in downtown Pittsburgh is hiring for a receptionist to start in the beginning of October . This is a 12-week onsite contract role with a schedule of Monday through Friday, 8:00 AM – 5:00 PM, including a 1-hour lunch break. The position offers a pay rate of $18-$20 an hour based off of experience.</p><p><br></p><p><br></p><p><strong>Job responsibilities</strong> would include ordering food, phones, conference rooms, scheduling communications.</p><p>• Answering firm telephone and greeting guests.</p><p>• Maintaining firm conference room calendar and assist in preparing and setting up conference rooms for internal meetings, conferences, and events.</p><p>• Entering time and submitting expenses for various attorneys and administrators.</p><p>• General secretarial duties, including drafting, copying, faxing, scanning and filing of incoming and outgoing correspondence and documents.</p><p>• Providing administrative support as needed including preparing correspondence, redacting documents, and preparing spreadsheets.</p><p><br></p>
<p>Our client in West Mifflin is looking for a receptionist who will provide high level of customer service and communication face-to-face, via telephone, and email with internal and external stakeholders. It is a contract to hire role, pay is $18 - $19 hourly, dependent on experience, it is fully onsite, 7:30am - 4pm. Start date will be mid-August, and background check and clearances are required.</p><p><br></p><p>Job Qualifications:</p><p>● High school diploma or equivalent required; Associate degree preferred</p><p>● Minimum 3 years administrative support experience in a school setting preferred</p><p><br></p><p>Competencies</p><p>● Excellent interpersonal skills</p><p>● Familiarity with telephone and email etiquette</p><p>● High level of customer service competency</p><p>● Strong written and verbal communication skills; ability to effectively communicate and</p><p>coordinate actions with leadership team, clients and third party, vendors/contractors</p><p>● Strict adherence to confidentiality and ability to handle sensitive information</p><p>● Attention to detail</p><p>● Ability to perform multiple assignments without immediate supervision</p><p>● Time management and ability to prioritize tasks to meet deadlines</p><p>● Strong organizational skills</p><p>● Able to perform basic arithmetic and use basic numeric concepts to perform job tasks</p><p>● Commitment to problem solving, persistence, and innovation</p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Pittsburgh, Pennsylvania. This is a Contract to permanent position, offering an excellent opportunity for growth and long-term career development. The role requires flexibility with work hours, including late nights and weekends, to meet the needs of our customers.<br><br>Responsibilities:<br>• Handle refund requests, disputes, payoff quotes, and account updates with accuracy and attention to detail.<br>• Resolve customer complaints by addressing concerns and providing timely solutions.<br>• Process stop payments and submit inquiries regarding credit card limit increases.<br>• Troubleshoot online banking issues such as password resets, mobile banking access, and bill payment concerns.<br>• Serve as a liaison between the branch and customers, ensuring seamless communication and resolution of service requests.<br>• Gather and relay customer feedback to enhance service quality and operational efficiency.<br>• Build strong relationships with customers through empathetic interaction and exceptional service.<br>• Perform additional duties and projects assigned by management to support team objectives.<br>• Work rotational weekend shifts and occasional holidays as required.
<p>Our client is seeking a proactive and detail-oriented Customer Success Specialist to join their team. This role is ideal for a self-starter who can establish and optimize policies and procedures to enhance customer satisfaction and streamline sales order processes. You will collaborate closely with our sales team and customers to ensure smooth and efficient order management. This is contract to hire, fully remote (candidate has to be local to Pittsburgh as hiring manager. resides in Pittsburgh.) Pay is $23-$25, depending on experience.</p><p><br></p><p>Key Responsibilities:</p><p>• Develop and Implement Policies & Procedures – Establish clear guidelines for customer service operations, ensuring consistency and efficiency in handling inquiries, orders, and issues.</p><p>• Optimize the Sales Order Process – Evaluate and improve the current sales order workflow to increase efficiency, accuracy, and customer satisfaction.</p><p>• Collaborate with Sales Team & Customers – Act as a liaison between the sales team and customers to ensure seamless order processing and address any issues that arise.</p><p>• Ensure Customer Satisfaction – Proactively address customer concerns, resolve order discrepancies, and provide excellent service to maintain strong client relationships.</p><p>• Monitor & Report on Performance – Track key performance indicators (KPIs) and suggest improvements based on data-driven insights.</p><p><br></p><p><br></p>
