<p>We are looking for an experienced Accounts Payable Supervisor or Manager to oversee the daily operations of the accounts payable team in West Phoenix, Arizona. This role requires someone with strong attention to detail and organizational skills to ensure the efficient processing of payments and invoices. The ideal candidate will bring expertise in accounts payable functions and demonstrate leadership capabilities to streamline workflows and maintain compliance.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and manage the accounts payable team to ensure accurate and timely processing of invoices and payments.</p><p>• Oversee invoice coding and ensure proper allocation to the correct accounts.</p><p>• Conduct regular check runs and manage payment processing through Automated Clearing House (ACH).</p><p>• Maintain compliance with company policies and regulatory requirements related to payment processes.</p><p>• Develop and implement procedures to improve efficiency and accuracy within the accounts payable department.</p><p>• Collaborate with other departments to resolve discrepancies and ensure smooth financial operations.</p><p>• Monitor and analyze accounts payable metrics to identify areas for improvement.</p><p>• Train and mentor team members, fostering a culture of accountability and growth.</p><p>• Ensure accurate documentation and record-keeping for all transactions.</p><p>• Assist in audits and provide necessary documentation as required.</p>
We are looking for a dynamic and strategic Human Resources Director to lead and enhance our HR initiatives in Phoenix, Arizona. This role is essential in fostering a positive workplace culture, ensuring compliance, and aligning HR strategies with organizational goals. The ideal candidate will be a proactive leader who excels at building teams, refining processes, and advocating for employees while driving sustainable growth.<br><br>Responsibilities:<br>• Collaborate with senior leadership to align HR strategies with organizational objectives related to staffing, retention, and recruitment.<br>• Develop and implement comprehensive training programs for employees and managers, ensuring alignment with company goals.<br>• Oversee performance management processes, including conducting reviews, guiding improvement plans, and facilitating promotions and terminations.<br>• Manage recruitment and onboarding processes, including job postings, interviews, offer letters, and background checks.<br>• Maintain and audit employee files, ensuring all required documentation is completed and up-to-date.<br>• Administer HR programs covering compensation, benefits, leave, disciplinary actions, and talent management.<br>• Conduct annual market compensation analyses and provide recommendations to ensure competitive pay scales.<br>• Process payroll and manage state registrations while facilitating benefits enrollment and educating employees on available options.<br>• Update and maintain HR policies, handbooks, and templates to ensure compliance with current regulations.<br>• Provide monthly reports and contribute to the development and execution of departmental budgets.
<p>Position: Payroll Specialist</p><p>Location: Glendale, AZ (85009) Fully Onsite</p><p>Compensation: $70K-$80K</p><p><br></p><p>Are you passionate about precision, numbers, and making sure everyone gets paid accurately and on time? Do you thrive in a fast-paced environment where your attention to detail and problem-solving skills make a real impact? If so, we have an exciting opportunity for you!</p><p><br></p><p>We’re looking for a Payroll Specialist to join out client and play a key role in ensuring smooth and accurate payroll processing for their valued employees. This is more than just a job—it’s a chance to be part of a collaborative, supportive team that values integrity, accuracy, and continuous improvement with a runway for career progression and leadership in the very near future!</p><p><br></p><p>Key Responsibilities:</p><ul><li>Process weekly, bi-weekly, monthly, and year-end payroll for exempt and non-exempt employees.</li><li>Review timesheets and wage computations to identify and resolve discrepancies</li><li>Verify attendance, hours worked, and pay adjustments</li><li>Issue accurate and timely paychecks and pay stubs</li><li>Calculate wages, deductions, and retroactive pay adjustments</li><li>Input RO’s weekly and generate monthly commission checks</li><li>Track employee leave (vacation, personal, sick time)</li><li>Assign hours to appropriate jobs/ROs and adjust wage rates as needed</li><li>Calculate and submit payroll and unemployment taxes to federal and state agencies</li><li>Prepare and submit weekly certified payroll reports; maintain job logs</li><li>Generate and distribute annual W-2 forms</li><li>Provide guidance to employees and managers on payroll, tax, benefits, and garnishments</li><li>Support Payroll Supervisor with benefits reports and general ledger reconciliations</li><li>Stay current on payroll-related laws and regulations</li><li>Ensure compliance with local, state, and federal requirements (e.g., workers comp, garnishments)</li><li>Interpret payroll policies and resolve employee inquiries</li></ul><p><br></p><p><br></p>
We are looking for an experienced IT Director to oversee and manage the technology operations of our organization in Phoenix, Arizona. The ideal candidate will provide strategic leadership in IT infrastructure, ensuring optimal performance and security across all systems. This role demands a hands-on approach to problem-solving and a forward-thinking mindset to align technology solutions with business objectives.<br><br>Responsibilities:<br>• Direct and manage IT operations, ensuring seamless functionality and performance across all systems.<br>• Lead deskside support teams to address technical issues efficiently and maintain high user satisfaction.<br>• Oversee hardware deployments and ensure timely installation and configuration of computer systems.<br>• Implement and maintain robust backup technologies to protect organizational data.<br>• Manage and optimize Cisco technologies to enhance network performance and security.<br>• Develop and enforce IT policies and protocols to maintain compliance and operational efficiency.<br>• Collaborate with other departments to align IT strategies with business goals.<br>• Monitor system performance and troubleshoot issues to minimize downtime.<br>• Research and recommend new technologies to improve business processes and IT capabilities.
We are looking for a detail-oriented Accounting Clerk to join our team in Sacaton, Arizona. This Contract position focuses on payroll processing and offers the opportunity to work closely with the Payroll Manager to ensure accurate and timely payroll operations. Ideal candidates will bring prior experience in payroll processing, along with familiarity with ADP Workforce Now.<br><br>Responsibilities:<br>• Process payroll for employees, ensuring accuracy and compliance with company policies and regulations.<br>• Collaborate with the Payroll Manager to address payroll-related issues and streamline processes.<br>• Maintain and update payroll records, including employee data and payment details.<br>• Verify and reconcile payroll reports to ensure all transactions are accurately recorded.<br>• Respond to employee inquiries regarding payroll discrepancies or concerns.<br>• Utilize ADP Workforce Now to manage payroll tasks efficiently.<br>• Ensure compliance with local, state, and federal regulations regarding payroll procedures.<br>• Assist in preparing payroll documentation for audits or financial reviews.<br>• Work with other departments to gather necessary information for payroll processing.<br>• Identify and resolve errors in payroll calculations or data entries.
<p>We are looking for an experienced criminal defense paralegal to join our mid-sized law firm client's team in Phoenix, Arizona. This role is ideal for a detail-oriented individual with a strong background in criminal law and a passion for providing outstanding support to attorneys and clients. You will play a critical role in managing case files, coordinating discovery, and ensuring smooth trial preparation. This is an in-office role.</p><p><br></p><p>Responsibilities:</p><p>• Organize and manage discovery materials, ensuring timely and accurate handling.</p><p>• Assist attorneys with trial preparation, including drafting legal documents and coordinating schedules.</p><p>• Monitor and maintain case files using case management software.</p><p>• Conduct legal research to support criminal defense litigation.</p><p>• Collaborate with attorneys to prepare for hearings and court proceedings.</p><p>• Ensure compliance with all legal procedures and deadlines.</p><p>• Communicate effectively with clients, attorneys, and court personnel.</p><p>• Investigate and gather evidence to support case strategies.</p><p>• Prepare and file legal documents with courts and other relevant parties.</p>
We are looking for an experienced HR Generalist to join our team in Phoenix, Arizona. This role is essential in ensuring smooth HR operations and fostering a positive workplace environment. The ideal candidate will be passionate about employee engagement, meticulous in payroll management, and eager to contribute to the company's ongoing success.<br><br>Responsibilities:<br>• Facilitate the onboarding process for new employees, ensuring a seamless transition and strong initial engagement.<br>• Administer payroll processes with accuracy and efficiency, addressing employee inquiries and maintaining compliance with regulations.<br>• Develop, update, and communicate HR policies that align with organizational values and legal requirements.<br>• Serve as an advisor to employees, providing guidance and support to enhance retention and workplace satisfaction.<br>• Maintain compliance with federal, state, and local employment laws while implementing best HR practices.<br>• Perform general office administrative duties, including managing files, ordering supplies, and scheduling activities.<br>• Partner with management to oversee performance reviews and provide guidance on detail-oriented development initiatives.<br>• Utilize HR software systems, including ADP, to streamline processes and maintain accurate employee records.<br>• Identify opportunities for organizational improvement and contribute to strategic HR planning.<br>• Collaborate with various departments to ensure alignment of HR practices with company goals.
We are looking for an experienced and dynamic Human Resources Manager to join our team in Phoenix, Arizona. This Contract to permanent position is ideal for a detail oriented individual with a passion for fostering a positive workplace culture, driving employee engagement, and leading organizational change. The role requires a balance of strategic thinking and hands-on leadership to enhance HR functions and support business objectives.<br><br>Responsibilities:<br>• Collaborate with leadership to strengthen and align organizational culture with the company’s mission and values.<br>• Act as a trusted advisor on employee relations, providing guidance and solutions to ensure fairness and consistency.<br>• Lead initiatives aimed at enhancing employee engagement, collaboration, and accountability.<br>• Streamline HR processes, including onboarding and career development, to improve employee experience.<br>• Oversee HR systems and platforms to support seamless operations and data-driven decision-making.<br>• Ensure compliance with federal, state, and organizational regulations, while maintaining practical HR policies.<br>• Develop and implement programs for leadership development, coaching, and succession planning.<br>• Drive talent acquisition strategies to attract and retain top candidates.<br>• Champion employee learning and growth opportunities to promote detail oriented development across the organization.
<p>Title: Accounts Payable Specialist</p><p>Location: Scottsdale, AZ 85251</p><p>Compensation: $60K-$70K</p><p><br></p><p>We are seeking an Accounts Payable Specialist with 2+ years of hands-on experience who is looking to grow their skills and career in a progressive professional services environment. This is a dynamic role that combines hands-on accounting execution with direct career mentorship and development! If you are detail-oriented, highly organized, and thrive in a fast-paced setting, we want to hear from you!</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage invoices and perform 2- or 3-way matches (invoice, PO, receipt).</li><li>Process payments including weekly runs (ACH, check, wire) and urgent/off-cycle payments.</li><li>Reconcile payment batches and ensure compliance with payment terms and cash flow priorities.</li><li>Serve as primary vendor contact for inquiries, documentation, and issue resolution.</li><li>Maintain vendor master data and enforce approval workflows.</li><li>Audit staff expense reports for policy compliance and correct coding.</li><li>Collaborate with attorneys and practice managers on matter-specific costs and reimbursements.</li><li>Perform month-end AP reconciliations and prepare aging reports and accruals.</li><li>Assist with cash forecasting and AP KPIs (e.g., Days Payable Outstanding).</li><li>Ensure trust/retainer compliance and prevent commingling of client trust funds.</li><li>Support law firm accounting standards and ethical rules.</li><li>Prepare vendor statements and assist with annual 1099 filings.</li><li>Coordinate with internal accounting team on audits and year-end tax support.</li></ul><p><br></p><p><br></p>
<p>Our company is seeking a diligent and detail-oriented Staff Accountant for a temp-to-hire position in Phoenix, AZ. The ideal candidate will possess strong accounting skills, be experienced with either GreatPlains or Sage, and demonstrate reliability and integrity. You will support core accounting operations and help ensure accurate financial reporting.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare journal entries and maintain the general ledger</li><li>Assist in month-end and year-end close processes</li><li>Reconcile bank accounts and balance sheet accounts</li><li>Perform account analysis and assist in budget preparation</li><li>Support accounts payable and accounts receivable functions as needed</li><li>Help prepare financial statements and management reports</li><li>Maintain compliance with internal controls, policies, and procedures</li><li>Collaborate with internal teams and external auditors as required</li></ul><p><br></p>
<p>Our company is seeking a diligent and detail-oriented Staff Accountant for a temp-to-hire position in North Phoenix, AZ. The ideal candidate will possess strong accounting skills, be experienced with either GreatPlains or Sage, and demonstrate reliability and integrity. You will support core accounting operations and help ensure accurate financial reporting.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare journal entries and maintain the general ledger</li><li>Assist in month-end and year-end close processes</li><li>Reconcile bank accounts and balance sheet accounts</li><li>Perform account analysis and assist in budget preparation</li><li>Support accounts payable and accounts receivable functions as needed</li><li>Help prepare financial statements and management reports</li><li>Maintain compliance with internal controls, policies, and procedures</li><li>Collaborate with internal teams and external auditors as required</li></ul><p><br></p>
<p>Job Title:</p><p>Principal Engineer I - Full Stack Developer</p><p><br></p><p>What you'll do:</p><p>The role is part of Digital Banking team, specifically working on Digital Account Onboarding (DAO) platform and technologies. As a Principal Engineer I you'll provide SME expertise in your respective domain as well as adjacent domains to ensure solutions are safe, secure, compliant and reliable. You'll identify development and support needs as well as take on large and complex design responsibilities supporting project tasks. You'll also engage with project and business sponsors refining requirements and objectives of targeted solutions. As a Principal Engineer I, you also facilitate dialogue and activities, and work to ensure team collaboration including teams outside of your domain. In this role, you'll also develop the technical features while also guiding junior engineers.</p><p>Work on the current DAO platform Temenos to integrate, develop new features while enhancing the existing feature in alignment with business requirements and priorities</p><p>Provide production support, timely resolution of incidents, and communication to business stakeholders</p><p>Build the solution design of efforts that can be handed off to lower level engineers for execution assuring reuse of platforms where possible.</p><p>Review technical plans developed by lower level engineers and analysts to assure quality designs prevail which can support the volumetrics of our business partners objectives.</p><p>Build comprehensive measurement dashboards that give performance insight into key applications of the bank which can feed operational results of our business partners.</p><p>Work independently or sometimes with architecture team counterparts to lay out the final documentation required for proper ongoing reference of the given solution, including physical and logical layouts with cross reference to use case models while enforcing standards, as well as assisting in the modification or buildout of procedures that support areas of operations across IT.</p>
<p>We are looking for a skilled Litigation Legal Assistant/Paralegal to join our client's mid-sized law firm in downtown Phoenix, Arizona. This role involves supporting attorneys in handling civil and commercial litigation cases, ensuring thorough preparation and efficient case management. The ideal candidate will have a strong background in litigation processes and a proactive approach to administrative tasks.</p><p><br></p><p>Responsibilities:</p><p>• Support attorneys in managing civil and commercial litigation cases from inception to resolution.</p><p>• Assist with drafting and reviewing legal documents, including discovery materials and trial preparation files.</p><p>• Coordinate and maintain case schedules, deadlines, and court calendars to ensure timely filings.</p><p>• Organize and manage case information using case management software.</p><p>• Conduct legal research to support case strategies and arguments.</p><p>• Prepare trial materials, exhibits, and presentations for hearings and court proceedings.</p><p>• Maintain effective communication with clients, opposing counsel, and court personnel.</p><p>• Handle administrative tasks such as docketing, document filing, and correspondence.</p><p>• Ensure compliance with court rules and procedures in all litigation matters.</p><p>• Provide general support to attorneys during hearings, depositions, and trials.</p>
<p>Our company is seeking a diligent and detail-oriented Staff Accountant for a temp-to-hire position in Scottsdale, AZ. The ideal candidate will possess strong accounting skills, be experienced with either GreatPlains or Sage, and demonstrate reliability and integrity. You will support core accounting operations and help ensure accurate financial reporting.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare journal entries and maintain the general ledger</li><li>Assist in month-end and year-end close processes</li><li>Reconcile bank accounts and balance sheet accounts</li><li>Perform account analysis and assist in budget preparation</li><li>Support accounts payable and accounts receivable functions as needed</li><li>Help prepare financial statements and management reports</li><li>Maintain compliance with internal controls, policies, and procedures</li><li>Collaborate with internal teams and external auditors as required</li></ul><p><br></p>
<p>Our company is seeking a diligent and detail-oriented Staff Accountant for a temp-to-hire position in Glendale, AZ. The ideal candidate will possess strong accounting skills, be experienced with either GreatPlains or Sage, and demonstrate reliability and integrity. You will support core accounting operations and help ensure accurate financial reporting.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare journal entries and maintain the general ledger</li><li>Assist in month-end and year-end close processes</li><li>Reconcile bank accounts and balance sheet accounts</li><li>Perform account analysis and assist in budget preparation</li><li>Support accounts payable and accounts receivable functions as needed</li><li>Help prepare financial statements and management reports</li><li>Maintain compliance with internal controls, policies, and procedures</li><li>Collaborate with internal teams and external auditors as required</li></ul><p><br></p>
<p>Our company is seeking a diligent and detail-oriented Staff Accountant for a temp-to-hire position in North Scottsdale, AZ. The ideal candidate will possess strong accounting skills, be experienced with either GreatPlains or Sage, and demonstrate reliability and integrity. You will support core accounting operations and help ensure accurate financial reporting.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare journal entries and maintain the general ledger</li><li>Assist in month-end and year-end close processes</li><li>Reconcile bank accounts and balance sheet accounts</li><li>Perform account analysis and assist in budget preparation</li><li>Support accounts payable and accounts receivable functions as needed</li><li>Help prepare financial statements and management reports</li><li>Maintain compliance with internal controls, policies, and procedures</li><li>Collaborate with internal teams and external auditors as required</li></ul><p><br></p>
We are looking for an Accounting Clerk to join our team in Peoria, Arizona. In this role, you will play a key part in managing financial operations, including accounts payable, accounts receivable, and job cost tracking. This position is ideal for someone who thrives in a fast-paced environment and enjoys working with precision and attention to detail.<br><br>Responsibilities:<br>• Process accounts payable transactions accurately, ensuring proper coding to construction jobs and cost categories.<br>• Handle accounts receivable tasks, including client invoicing and tracking payments.<br>• Perform regular bank and account reconciliations to maintain financial accuracy.<br>• Track and update job cost data for ongoing projects to ensure accurate reporting.<br>• Prepare monthly financial reports and job cost summaries to support business operations.<br>• Collaborate with vendors, subcontractors, and project managers to address billing and payment inquiries.<br>• Ensure compliance with lien waivers, certificates of insurance, and contractual requirements.<br>• Assist with audits by organizing financial records and maintaining project files.<br>• Support tax payment processes for city, county, and state obligations.<br>• Perform general administrative and accounting tasks as needed.
<p>Our company is seeking a diligent and detail-oriented Staff Accountant for a temp-to-hire position in Peoria, AZ. The ideal candidate will possess strong accounting skills, be experienced with either GreatPlains or Sage, and demonstrate reliability and integrity. You will support core accounting operations and help ensure accurate financial reporting.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare journal entries and maintain the general ledger</li><li>Assist in month-end and year-end close processes</li><li>Reconcile bank accounts and balance sheet accounts</li><li>Perform account analysis and assist in budget preparation</li><li>Support accounts payable and accounts receivable functions as needed</li><li>Help prepare financial statements and management reports</li><li>Maintain compliance with internal controls, policies, and procedures</li><li>Collaborate with internal teams and external auditors as required</li></ul><p><br></p>
We are looking for a dedicated and experienced Senior Customer Service Representative to join our team in Phoenix, Arizona. In this role, you will play a pivotal part in assisting homeowners by providing exceptional service and resolving financial challenges. This is a long-term contract position offering the opportunity to contribute to a fast-paced and dynamic environment while championing positive homeowner experiences.<br><br>Responsibilities:<br>• Provide personalized assistance to homeowners facing financial difficulties, building trust and negotiating payment arrangements to ensure customer satisfaction.<br>• Accurately document all collection activities, including inbound and outbound communications, using the company’s platform.<br>• Coordinate and submit account modifications, forbearances, extensions, and repayment plans to support homeowners.<br>• Offer guidance and mentorship to other team members, leading key departmental initiatives and projects as needed.<br>• Collaborate closely with internal teams, including Loan Administration and Default Servicing, to address account discrepancies and resolve issues.<br>• Conduct skip tracing and loan calculations, such as amortization schedules and simple interest, to ensure accurate account management.<br>• Identify opportunities for process enhancements and recommend improvements to optimize workflows.<br>• Maintain compliance with industry regulations and handle sensitive documentation with the utmost confidentiality.<br>• Utilize workforce tools and partner with workforce management teams to improve operational efficiency.
<p>We are looking for an experienced and detail-oriented Corporate Law Paralegal to join our real estate investment company client's team in Scottsdale, Arizona. This role is ideal for someone with a strong background in corporate law, corporate governance, and transaction management, who thrives in a fast-paced, collaborative environment. The position offers a hybrid work model and requires excellent organizational skills and proficiency with modern digital tools.</p><p><br></p><p>Responsibilities:</p><p>• Manage corporate formations, ensuring compliance with applicable laws and regulations.</p><p>• Oversee corporate governance processes, including maintaining records and preparing necessary documentation.</p><p>• Coordinate and execute closing procedures for transactions, including drafting and reviewing closing documents.</p><p>• Collaborate closely with legal counsel and internal teams to facilitate efficient deal execution.</p><p>• Utilize case management software to organize and track legal matters effectively.</p><p>• Maintain and update digital management systems, including SharePoint, for document storage and retrieval.</p><p>• Ensure all corporate filings and reports are completed accurately and submitted on time.</p><p>• Assist in drafting, reviewing, and managing legal agreements and contracts.</p><p>• Provide administrative support for legal and compliance functions as needed.</p><p>• Contribute to process improvements to enhance organizational efficiency.</p>
We are looking for a skilled Medical Billing Specialist to join our team in Phoenix, Arizona. This long-term contract position is ideal for professionals with a strong background in denial management and claims follow-up within the healthcare industry. You will play a key role in ensuring accurate billing processes and effective communication with insurance providers.<br><br>Responsibilities:<br>• Analyze denied insurance claims to identify underlying issues and determine appropriate follow-up actions.<br>• Communicate with insurance companies via phone and online portals to resolve claim disputes efficiently.<br>• Apply critical thinking skills to investigate claim discrepancies and ensure timely resolutions.<br>• Collaborate with team members to maintain accurate and up-to-date billing records.<br>• Utilize specialized systems and tools to process claims and manage accounts receivable.<br>• Provide support in training on organization-specific billing processes and software nuances.<br>• Ensure compliance with healthcare billing regulations and procedures.<br>• Monitor accounts for outstanding balances and take necessary steps for collection.<br>• Prepare detailed reports on billing activities and claim resolutions.<br>• Maintain professionalism and confidentiality in handling sensitive patient and insurance information.
<p>We are looking for an experienced Accounts Receivable Specialist to join our team in Scottsdale, Arizona. This is a contract to permanent position that offers an excellent opportunity to contribute to essential billing and accounts receivable processes. The ideal candidate will play a key role in managing financial transactions and ensuring efficient cash flow operations.</p><p><br></p><p>Responsibilities:</p><ul><li>Prepare, generate, and distribute accurate customer invoices through QuickBooks.</li><li>Verify billing data, supporting documents, rates, and terms prior to invoicing.</li><li>Manage and process recurring billing schedules and contract-driven invoicing.</li><li>Maintain precise customer account records, billing histories, and AR data in QuickBooks.</li><li>Apply customer payments, credits, and adjustments accurately and in a timely manner.</li><li>Reconcile customer accounts to ensure accurate balances and resolve billing discrepancies internally.</li><li>Monitor AR aging to maintain data accuracy (no collections responsibilities).</li><li>Calculate, apply, and track multi-state sales tax in compliance with applicable regulations.</li><li>Maintain and update customer tax exemption certificates and ensure proper tax coding.</li><li>Prepare AR and billing reports to support financial tracking and leadership visibility.</li><li>Support month-end close activities related to AR, billing, and revenue recognition.</li><li>Collaborate with internal teams to ensure timely billing inputs, resolve invoice questions, and support customer inquiries related to billing accuracy.</li></ul>
<p>We are looking for a dedicated Small Business Help Desk Representative to join our team in Jersey City, New Jersey. In this role, you will provide exceptional support to small business clients, managing inquiries and ensuring timely resolutions. This is a long-term contract position, offering the opportunity to work in a hybrid environment with four days in the office and one day at home.</p><p><br></p><p><strong>Summary:</strong></p><p>As a <strong>Small Business Help Desk Representative</strong>, you will play a pivotal role in delivering exceptional customer service primarily through phone interactions in an automated call delivery environment using the <strong>NICE CXOne Phone Platform</strong>. You will be the first point of contact for both external and internal customers, handling a variety of requests and providing first-level technical assistance and problem-solving over the phone.</p><p><br></p><p>Strong phone skills are essential as you will manage incoming calls efficiently, respond professionally, and resolve issues accurately and promptly. Critical thinking is key—you will analyze inquiries, identify potential issues, and triage requests based on training and established guidelines.</p><p>You will also track and document all phone, email, and portal tickets in <strong>ServiceNow</strong>, ensuring thorough follow-up and resolution. This role is ideal for candidates who excel in phone-based customer service and possess strong analytical skills to resolve issues efficiently and professionally.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide timely customer service for incoming requests via phone in an automated call delivery environment (<strong>NICE CXOne</strong>).</li><li>Multi-task between incoming calls and email requests, meeting a turnaround time of <strong>12 business hours</strong>.</li><li>Track phone/email/portal tickets in <strong>ServiceNow</strong>.</li><li>Assume ownership of customer correspondence, complaints, and inquiries, ensuring efficient and professional resolution.</li><li>Meet <strong>First Level Resolution</strong> standards.</li><li>Coordinate end-to-end service with business partners when needed.</li><li>Navigate multiple systems and applications to research, analyze, and resolve inquiries.</li><li>Work effectively in a team environment using professional interpersonal and communication skills.</li><li>Maintain compliance with corporate policies, regulatory standards, and internal processes while meeting service performance and quality standards.</li><li>Utilize basic understanding of product underwriting guidelines.</li><li>Maintain performance standards in a fast-paced environment.</li></ul><p><br></p>
<p>We are looking for an experienced Water Law Attorney to join a dynamic and well-established law firm in Phoenix, Arizona. This position offers the opportunity to work with institutional clients and contribute to a thriving legal department as a senior associate or partner. The ideal candidate will bring extensive knowledge in water rights and natural resources law, while collaborating closely with senior partners to deliver exceptional legal services. This is a hybrid role with great growth potential. </p><p><br></p><p>Responsibilities:</p><p>• Represent institutional clients in legal matters related to water rights and natural resources law.</p><p>• Draft and review motions, briefs, and other legal documents with precision and attention to detail.</p><p>• Conduct thorough discovery processes to gather necessary evidence and information.</p><p>• Provide legal analysis and strategic advice to clients on complex water law issues.</p><p>• Attend hearings and advocate effectively on behalf of clients.</p><p>• Collaborate with senior partners to support case development and client relationship management.</p><p>• Manage civil litigation cases from initiation to resolution.</p><p>• Ensure compliance with applicable laws and regulations in all legal proceedings.</p><p>• Contribute to succession planning efforts within the department.</p><p>• Stay updated on changes in water law and natural resources legislation.</p>
We are looking for a skilled Database Administrator to join our team in Phoenix, Arizona. In this long-term contract role, you will be responsible for managing and optimizing database systems to ensure high performance, reliability, and security. This position offers an excellent opportunity to work with cutting-edge technologies and contribute to critical data management initiatives.<br><br>Responsibilities:<br>• Oversee the installation, configuration, and maintenance of database systems, including Microsoft SQL Server and Azure SQL Database.<br>• Monitor database performance and implement tuning strategies to optimize efficiency.<br>• Develop and execute backup and recovery plans to safeguard data integrity.<br>• Collaborate with cross-functional teams to define database requirements and support project goals.<br>• Perform regular audits to ensure data security and compliance with organizational policies.<br>• Troubleshoot and resolve database-related issues, minimizing downtime and disruptions.<br>• Implement and manage replication and clustering solutions for high availability.<br>• Create and maintain documentation for database configurations, processes, and procedures.<br>• Conduct capacity planning and recommend upgrades or changes to meet future needs.<br>• Stay updated on industry trends to incorporate innovative solutions into database management practices.
