<p>We are looking for a dedicated Accounts Payable Specialist to join our team in Ocean County, New Jersey. This long-term contract position focuses on accounts payable tasks and financial reconciliation within the manufacturing. The ideal candidate will play a key role in ensuring accurate and timely processing of invoices and payments, while maintaining compliance with company policies.</p><p><br></p><p>Responsibilities:</p><p>• Perform detailed three-way matching for vouchers to ensure accuracy.</p><p>• Process speed vouchers and handle international payments efficiently.</p><p>• Conduct regular weekly check runs to support timely vendor payments.</p><p>• Manage invoices for rent, utilities, and telecom services, including accrual entries.</p><p>• Set up new suppliers and employees in the system to maintain accurate records.</p><p>• Reconcile accounts payable trade and intercompany accounts to ensure financial accuracy.</p><p>• Complete reconciliation for Received Not Vouchered accounts to resolve discrepancies.</p><p>• Maintain organized and up-to-date records of invoices and payment transactions.</p><p>• Recommend credit limits for customers, subject to management approval.</p><p>• Assess and address order releases for accounts on credit hold, escalating issues as needed.</p>
<p>our team is seeking an experienced Network Engineer to join our growing IT group. In this role, you will support and enhance critical network infrastructure across multiple sites, with a primary focus on Cisco technologies and enterprise network operations. This hands-on position is ideal for technically driven professionals who value service excellence, quality documentation, and continuous learning. Key Responsibilities: Install, configure, and support network equipment and devices (routers, switches, firewalls) throughout their life cycle. Conduct site visits to branch and office locations for installations and troubleshooting as needed. Review, audit, and remediate network devices and configurations to ensure compliance with internal and industry security standards. Provide backup support and participate in vendor escalations for Cisco unified communications systems (training provided as needed). Maintain and update network systems, including regular software and firmware upgrades. Create and update technical documentation, diagrams, and departmental procedure run-books. Respond to and resolve support requests from internal teams. Analyze, diagnose, and document root causes of network problems; propose and implement corrective actions. Interface with third-party vendors for escalations and resolution of complex issues. Meet deadlines on daily tasks as well as short- and long-term technology projects. Mentor and share technical knowledge with other IT team members. Participate in after-hours on-call rotation for critical incidents and scheduled changes.</p>
<p>We are looking for a skilled Network Security Engineer to join our team in Bensalem, Pennsylvania. In this role, you will play a key part in designing, implementing, and maintaining network security infrastructure to uphold the organization's standards. The ideal candidate will possess deep technical expertise in network security technologies and demonstrate strong problem-solving abilities.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage projects related to network implementation, integration, and transitions while ensuring seamless handoffs to other teams.</p><p>• Develop and maintain detailed documentation and diagrams for both new and existing network systems.</p><p>• Provide advanced support for network security infrastructure, including firewalls and other security systems.</p><p>• Audit and remediate network security devices to ensure compliance with established standards.</p><p>• Investigate and resolve network security issues, identifying root causes and implementing corrective measures.</p><p>• Collaborate with vendors to escalate issues and drive efficient resolutions.</p><p>• Participate in on-call rotations to address urgent network concerns.</p><p>• Perform vulnerability assessments and apply remediation strategies to strengthen security.</p><p>• Conduct security reviews and implement measures to harden existing network systems.</p><p>• Analyze network architecture and devices to identify potential risks and recommend improvements.</p>
<p>Robert Half is looking for a dedicated Medical Billing Specialist to join a team based in Philadelphia, Pennsylvania. This Contract to permanent Medical Billing Specialist position offers an opportunity to contribute to a detail-oriented services environment by ensuring smooth billing operations and compliance with federal government contracts. The ideal Medical Billing Specialist candidate will possess strong organizational skills and attention to detail, while effectively collaborating with providers, applicants, and government representatives. You don't want to miss out on this exceptional rewarding opportunity so get your career moving in the right direction by clicking the apply button today! If you have any questions, please contact Robert Half at 215-568-4580 and mention JO# 03720-0013385492.</p><p><br></p><p><br></p><p>The ideal Medical Billing Specialist will have:</p><p>• Oversee the billing process and ensure all reconciliations meet compliance standards for government contracts.</p><p><br></p><p>• Coordinate and maintain agreements with national healthcare providers.</p><p><br></p><p>• Assist applicants in scheduling and managing specialty exam visits.</p><p><br></p><p>• Review medical records to verify compliance with government contract requirements.</p><p><br></p><p>• Document errors in exam processes and generate necessary follow-up communications.</p><p><br></p><p>• Act as the main point of contact between applicants, provider offices, and government contract officials.</p><p><br></p><p>• Address escalations and resolve issues raised by provider offices.</p><p><br></p><p>• Perform data analysis to identify discrepancies and improve billing accuracy.</p><p><br></p><p>• Handle additional administrative tasks as needed to support operations.</p>
<p>Our client in the Lawrenceville area is seeking an experienced Supply Chain Supervisor to lead and oversee their Supply Chain Specialist team. In this key role, you will provide hands-on leadership to ensure smooth, efficient, and high-quality execution of all supply chain activities—including purchasing, production planning, logistics, and customer account management. The ideal candidate is skilled at developing talent, driving process improvements, and fostering cross-functional collaboration.</p><ul><li>Salary Range: $80,000-94,000</li><li>In office 3 days with 2 days work from home</li><li>High proficiency in Microsoft Office; ERP and business intelligence tool experience strongly preferred</li></ul><p>Benefits include medical, dental, and vision insurance, 401k, and PTO. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Directly manage daily performance and activities of the Supply Chain Specialist team</li><li>Train new hires and existing team members to ensure strong end-to-end process knowledge</li><li>Serve as the team's subject matter expert, supporting workflow continuity and acting as backup for critical tasks such as order entry, material sourcing, shipment tracking, and customer communication</li><li>Track and ensure attainment of supply chain KPIs, including inventory management and on-time delivery</li><li>Partner with the SC Director to execute department priorities and align with strategic goals</li><li>Collaborate across departments (Production, Sales, Accounting) to meet business objectives</li><li>Oversee customer account management, communications, and issue resolution</li><li>Continuously identify and implement process improvements to drive efficiency and cost reduction</li><li>Prepare and present key supply chain metrics and reports for executive review</li><li>Complete other duties as assigned to support evolving business needs</li></ul>
<p>We are seeking a skilled Network Operations Center (NOC) Technician to monitor, troubleshoot, and support critical network and infrastructure systems. The ideal candidate has strong diagnostic abilities, excellent communication skills, and experience working in fast‑paced, 24x7 technical operations environments.</p><p><br></p><p>Responsibilities:</p><ul><li>Monitor network performance, servers, and infrastructure systems using enterprise monitoring tools.</li><li>Respond to alerts, outages, and performance issues by performing initial triage, troubleshooting, and escalation when necessary.</li><li>Provide technical support for network connectivity, hardware, applications, VPN, and system issues.</li><li>Document incidents, resolutions, and follow-up actions within the ticketing system.</li><li>Coordinate with network engineers, system administrators, and support teams to resolve complex issues.</li><li>Perform routine maintenance tasks such as patching, system checks, and backup verification.</li><li>Ensure adherence to SLA requirements and maintain high-quality customer service.</li><li>Participate in a 24x7 on-call rotation or shift schedule as required.</li></ul>
<p>We are looking for a skilled Desktop Engineer to join our team in Horsham, PA. This role involves engineering, deploying, and maintaining enterprise endpoint computing environments, with a focus on security, compliance, and modern management solutions. As part of this long-term contract position, you will play a critical role in ensuring desktops, laptops, and mobile devices meet regulatory and organizational standards.</p><p><br></p><p>Responsibilities:</p><p>• Design, implement, and manage endpoint systems using cutting-edge tools like Microsoft Intune and Autopilot.</p><p>• Administer device management platforms to enforce compliance, deploy patches, and distribute software.</p><p>• Troubleshoot complex issues related to Windows-based endpoints, including hardware, software, and operating system problems.</p><p>• Package, test, and deploy approved software applications while adhering to compliance and change management standards.</p><p>• Configure and secure mobile devices with robust enrollment processes and secure access controls.</p><p>• Support remote and hybrid workforce setups with secure configurations and endpoint access.</p><p>• Execute hardware installations, workstation moves, and technology upgrades for new hires and office transitions.</p><p>• Perform vulnerability management by ensuring patch compliance and addressing identified security risks.</p><p>• Document endpoint configurations and maintain evidence for regulatory and audit requirements.</p><p>• Provide Tier 2/3 escalation support for endpoint-related incidents and service requests.</p>
<p>We are seeking a Senior Desktop Engineer to provide technical leadership for an enterprise endpoint computing environment within a highly regulated industry. This role is responsible for the engineering, deployment, security, compliance, and lifecycle management of desktop, laptop, and mobile endpoints, while also guiding and mentoring the desktop support team.</p><p>This position serves as the senior escalation point for endpoint issues and partners closely with security, risk, and compliance teams to ensure regulatory adherence and operational excellence.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Technical Leadership & Endpoint Engineering</p><ul><li>Lead the design, deployment, and lifecycle management of enterprise desktop, laptop, and mobile environments</li><li>Architect and maintain modern endpoint management platforms (e.g., Microsoft Intune or equivalent)</li><li>Establish and enforce endpoint standards, baselines, and best practices</li><li>Oversee application packaging, testing, deployment, and lifecycle management</li><li>Serve as the highest‑level escalation point for complex endpoint incidents</li></ul><p>Security, Compliance & Vulnerability Management</p><ul><li>Own endpoint compliance controls aligned with regulatory and audit requirements</li><li>Lead patching, remediation planning, and endpoint vulnerability management</li><li>Monitor and remediate endpoint security posture (encryption, EDR, baselines, device health)</li><li>Maintain documentation and evidence for internal and external audits</li><li>Partner with security and risk teams to mature endpoint control frameworks</li></ul><p>Team Leadership & Operations</p><ul><li>Provide day‑to‑day technical leadership to desktop engineers and technicians</li><li>Delegate tasks, prioritize workloads, and mentor team members</li><li>Review ticket quality, documentation, and resolution consistency</li><li>Develop SOPs, runbooks, and knowledge base content</li><li>Assist with onboarding and training of new team members</li></ul><p>Endpoint Support & Service Delivery</p><ul><li>Coordinate workstation deployments, refresh cycles, and user onboarding</li><li>Support secure configurations for remote and hybrid workforce environments</li><li>Ensure adherence to ITSM processes for incidents, requests, and changes</li><li>Maintain asset inventory, endpoint lifecycle records, and compliance documentation</li><li>Research emerging endpoint, automation, and compliance technologies</li></ul>
<p>Responsibilities:</p><p>• Coordinate and manage identity and access management projects, ensuring deadlines are met and deliverables are completed successfully.</p><p>• Collaborate with global teams to design, build, and deploy services across the Americas zone.</p><p>• Oversee the overhaul of delegation models for Active Directory, including permissions and access enhancements.</p><p>• Configure access controls and ensure security improvements within directory services.</p><p>• Utilize technical knowledge of Active Directory and Azure Entra ID to support project execution and troubleshooting.</p><p>• Facilitate meetings with various IT stakeholders, driving discussions and documenting outcomes.</p><p>• Prepare technical documentation and reports using Microsoft Word, Excel, and PowerPoint.</p><p>• Leverage ServiceNow for ticketing and tracking project-related tasks.</p><p>• Conduct research on new technologies to support ongoing and future initiatives.</p><p>• Act as a liaison between technical teams and business units to ensure clear communication and alignment.</p>
<p><strong>Editor IV – Entertainment Content Merchandising Strategy Specialist </strong></p><p><strong>Location:</strong> Hybrid, Philadelphia, PA </p><p><strong>Employment Type:</strong> Contract – Temporary</p><p><strong>Overview</strong></p><p>We are seeking an experienced <strong>Editor IV</strong> to create, curate, and maintain editorial features across multiple content channels—including news, sports, finance, lifestyle, entertainment, and TV—on web, mobile, and TV platforms. This role focuses heavily on <strong>content curation, packaging, scheduling, and copyediting</strong>, with occasional opportunities for long-form writing.</p><p>The ideal candidate is highly organized, detail-oriented, creative, and able to collaborate across teams to deliver compelling cross-platform content experiences. This person will work closely with partners, monitor breaking news, track performance metrics, and help shape long-term content strategy.</p><p><strong>Key Responsibilities</strong></p><ul><li>Create, curate, and program editorial features across various content verticals.</li><li>Monitor media sources to post breaking news and schedule features to maximize engagement.</li><li>Maintain regular communication with content partners and manage workflows for obtaining and publishing partner content.</li><li>Collaborate with internal teams to support long-term editorial strategy and new content features.</li><li>Analyze metrics to understand audience behavior and optimize content performance.</li><li>Schedule and copyedit content daily, ensuring consistent programming across shifts.</li><li>Contribute ideas on how to enhance a cross-platform news/entertainment/TV experience.</li><li>Uphold editorial quality standards around clarity, accuracy, grammar, and storytelling.</li><li>Support programming needs during off-hours or holidays as required.</li></ul>
The IT Apple Support and End User Support detail oriented is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools. <br> Primary duties/responsibilities: Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management. Offer live support through phone, chat, or email. Build strong relationships with customers by sharing a passion for Apple products. Collaborate with team members and participate in training sessions to improve technical skills. Assist in creating online support experiences for Apple, including editing content and designing user interfaces. Maintain and update deployment workflows to align with OS upgrades and security policies. Automate provisioning processes for new hires and device refresh cycles. Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics. Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365). Support remote users via MDM tools and remote desktop platforms. Ensure that macOS devices meet enterprise security standards. Apply OS patches and security updates in coordination with IT security teams. Monitor compliance using endpoint management dashboards and audit logs. Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements. Maintain accurate records in ServiceNow or equivalent ITSM platforms. In addition to supporting the Apple environment, assist end users with company laptops. Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined
<p><strong>About PennEngineering</strong></p><p>At PennEngineering, we innovate, collaborate, and engineer solutions that help shape the future of manufacturing. We believe diversity, equity, and belonging are essential to building strong teams and better products. Our culture is welcoming, respectful, and inclusive—offering meaningful opportunities for professional growth and impact.</p><p>Join us as we build the future of <strong>Manufacturing and Engineering</strong>.</p><p><br></p><p><strong>Position Summary</strong></p><p>PennEngineering is seeking an experienced <strong>Content Strategist with hands-on manufacturing or engineering industry experience</strong> to join our Marketing Team. This role requires a strategic, execution-focused content leader who understands how search is evolving—and how to structure content that performs across <strong>traditional search engines, AI-powered discovery tools, and buyer-driven research channels</strong>.</p><p>The ideal candidate brings <strong>real-world manufacturing knowledge</strong>, enabling them to translate complex technical concepts into clear, credible, and discoverable content that supports demand generation, sales enablement, and brand growth.</p><p><br></p><p><strong>What You Will Do</strong></p><p><strong>Lead Content Strategy & Planning</strong></p><ul><li>Own and execute a comprehensive content strategy aligned with business objectives, full-funnel marketing, and sales enablement goals</li><li>Develop solution-oriented storytelling that connects PennEngineering’s manufacturing products and services to real customer challenges</li><li>Build and manage an integrated <strong>content roadmap and editorial calendar</strong> across web, landing pages, social media, and sales materials</li><li>Partner with product marketing, demand generation, sales, and engineering teams to identify content gaps and prioritize high-impact topics</li><li>Establish messaging frameworks and content standards that ensure brand consistency across channels</li></ul><p><br></p><p><strong>Create & Optimize Content for Search & AI Discovery</strong></p><ul><li>Develop <strong>AEO (Answer Engine Optimization)</strong> content that directly addresses high-intent buyer and engineer questions</li><li>Create and guide production of white papers, case studies, technical articles, landing pages, video scripts, and multimedia assets</li><li>Structure content using SEO best practices, schema-aligned formats, and modular approaches that improve visibility and citation in AI tools</li><li>Optimize content to perform across <strong>Google Search, AI assistants, and emerging discovery platforms</strong></li><li>Experiment with new AI-powered search and content distribution tools to extend reach and engagement</li></ul><p><br></p><p><strong>Hands-On Content Development</strong></p><ul><li>Write and edit content in-house, reducing reliance on agencies</li><li>Collaborate on written communications, video scripting, and digital experiences for web and live delivery</li><li>Translate complex engineering and manufacturing concepts into clear, compelling, customer-focused narratives</li></ul><p><br></p><p><br></p>
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
<p>We are seeking a Desktop Support Analyst for our pharmaceutical operations in New Jersey, United States. As a Desktop Support Analyst, you will be responsible for a range of tasks related to Environmental, Health, and Safety (EHS) programs and activities. You will ensure that we meet all government and regulatory requirements, manage safety training records, and contribute to our continuous improvement strategies.</p><p><br></p><p>Responsibilities</p><p>• Evaluating EHS programs and activities to ensure compliance with all relevant government and regulatory requirements.</p><p>• Monitoring, reporting, and resolving any environmental, health, and safety issues that arise.</p><p>• Coordinating corrective and preventive actions to address safety concerns within the workplace.</p><p>• Developing and implementing EHS policies, standards, guidelines, and programs that support our continuous improvement strategies.</p><p>• Administering the environmental, health, and safety audit program, including aspects of industrial hygiene.</p><p>• Managing the Personal Protective Equipment (PPE) and Good Manufacturing Practice (GMP) programs, which includes overseeing PPE and GMP supplies.</p><p>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management skills to ensure smooth operations.</p><p>• Developing safety and environmental campaigns, communications, and recognitions that align with our business strategies.</p><p>• Owning the site's Behavioral-Based Safety Observations Program, including employee training, logging and tracking observations, and reporting progress to leadership.</p><p>• Supporting our broader sustainability strategy to ensure the site meets company objectives.</p>
We are looking for an experienced IT Manager to join our team in Philadelphia, Pennsylvania. This contract position offers the opportunity to lead and oversee critical IT operations while contributing to the organization’s growth and technological advancement. The ideal candidate will possess strong technical expertise, excellent communication skills, and the ability to manage complex systems and vendor relationships effectively.<br><br>Responsibilities:<br>• Manage and maintain networking technologies, including VLANs, VPNs, routing, switching, firewalls, and other related hardware.<br>• Oversee enterprise VoIP platforms to ensure seamless communication across the organization.<br>• Configure and troubleshoot network routers, Ethernet switches, and fiber connectivity.<br>• Implement and manage virtualization solutions such as VMware and Hyper-V, as well as cloud infrastructure like AWS and Azure.<br>• Ensure the security and integrity of systems by adhering to best practices and utilizing monitoring tools.<br>• Handle backup systems and ensure their reliability for data protection and recovery.<br>• Collaborate with vendors to procure and manage IT hardware and software solutions efficiently.<br>• Provide guidance and support to the IT team, fostering a collaborative and productive work environment.<br>• Maintain and optimize Active Directory and other system configurations to meet organizational needs.<br>• Utilize technical expertise to resolve issues promptly and minimize downtime.
We are looking for a skilled Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. This role involves providing technical support for desktops, workstations, and related hardware, ensuring smooth operations across various systems. As a long-term contract position, this opportunity is ideal for professionals seeking stability and growth in the healthcare industry.<br><br>Responsibilities:<br>• Provide technical assistance for desktop systems, including troubleshooting and resolving issues efficiently.<br>• Manage and support Active Directory operations to maintain system security and functionality.<br>• Install, configure, and maintain desktop hardware and peripherals to ensure optimal performance.<br>• Perform imaging and deployment of Windows 10 systems across the organization.<br>• Conduct regular maintenance and updates for workstations to prevent potential disruptions.<br>• Collaborate with team members to address complex technical challenges and implement solutions.<br>• Document technical procedures and solutions to enhance knowledge sharing within the team.<br>• Ensure compliance with security protocols and standards during all technical operations.<br>• Assist users with software installations and updates to maintain compatibility and productivity.<br>• Provide timely and effective communication to users regarding technical issues and resolutions.
We are looking for a skilled Help Desk Analyst to join our team in Philadelphia, Pennsylvania. In this role, you will provide technical support and assistance to end-users, ensuring smooth operation and resolution of IT-related issues. This is a contract position with the possibility of becoming permanent, offering an excellent opportunity to grow and develop within the organization.<br><br>Responsibilities:<br>• Respond promptly to service desk tickets, providing effective solutions to address user concerns.<br>• Manage and maintain Active Directory accounts, including user access and permissions.<br>• Troubleshoot and resolve technical issues related to Microsoft Windows and Windows 10.<br>• Provide guidance and support to users experiencing basic IT problems.<br>• Document and track all support activities to ensure accurate reporting and follow-up.<br>• Collaborate with team members to improve processes and streamline IT support.<br>• Conduct routine system checks to identify and prevent potential issues.<br>• Ensure excellent customer service by communicating effectively with end-users.<br>• Assist in the setup and configuration of new hardware and software as needed.
<p>Position Overview</p><p>We are seeking a Linux Systems Administrator to support the deployment and maintenance of distributed access architecture systems. This role involves managing virtual cable modem termination systems (vCMTS), remote PHY (RPHY) turn-ups, and ensuring high availability in a 24/7 operations environment. The ideal candidate will have strong technical expertise in Unix/Linux, scripting, and network troubleshooting.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide operational support for enterprise network and systems environments</li><li>Troubleshoot and resolve complex network, server, and infrastructure issues</li><li>Support and maintain Cisco, Juniper, or comparable networking platforms</li><li>Administer and support Linux-based systems</li><li>Perform root-cause analysis and implement long-term fixes to improve stability</li><li>Collaborate with cross-functional teams responding to incidents and system issues</li><li>Participate in operational support activities and production troubleshooting</li><li>Assist with platform improvements and operational efficiencies</li></ul>
We are looking for a dedicated Help Desk Analyst I to join our team in Jenkintown, Pennsylvania. In this role, you will provide critical technical support to ensure smooth operations for end users across various systems and platforms. This is a Contract to permanent position, offering an excellent opportunity to expand your skills and grow within the organization.<br><br>Responsibilities:<br>• Provide hardware support by installing, configuring, and maintaining desktops, laptops, printers, and mobile devices.<br>• Assist users with software-related issues across platforms like Google Workspace, Microsoft Office 365, and campus-specific applications.<br>• Offer immediate troubleshooting assistance for classroom technology, including audiovisual equipment and video conferencing tools.<br>• Manage user accounts by handling password resets, multi-factor authentication setups, and onboarding processes.<br>• Maintain accurate records of hardware assets and software licenses to ensure effective inventory management.<br>• Develop user-friendly documentation and deliver basic training sessions to enhance digital literacy across the organization.<br>• Respond to service desk tickets promptly, diagnosing and resolving technical issues efficiently.<br>• Support basic networking tasks, including Wi-Fi troubleshooting and foundational setup.<br>• Collaborate with team members to ensure consistent and reliable IT support for all users.
We are looking for a Help Desk/Desktop Support Analyst to join our team in Malvern, Pennsylvania. The ideal candidate will provide comprehensive technical support to faculty, staff, and students, ensuring smooth operation of IT systems and devices. This is a long-term contract position requiring hands-on expertise in resolving technical issues across mixed operating systems and environments, as well as assisting with audio/visual technology setups.<br><br>Responsibilities:<br>• Deliver prompt and attentive deskside and helpdesk support to users, resolving technical issues efficiently.<br>• Manage and support devices running MacOS, Windows, and ChromeOS.<br>• Assist with the administration of Google Workspace and manage Chromebook devices.<br>• Diagnose and troubleshoot networking problems, including Wi-Fi connectivity, printers, and other peripherals.<br>• Provide technical assistance for audio/visual systems, including classroom projectors and event space audio equipment.<br>• Collaborate with technical staff onsite to ensure coordinated support efforts.<br>• Follow directives from a virtual technology team to align with organizational IT strategies.<br>• Document resolutions, processes, and technical issues to build a comprehensive knowledge base.
We are looking for a Desktop Support Analyst to provide hands-on IT support and contribute to the smooth operation of daily technical tasks. This role involves assisting with Microsoft Azure, Microsoft 365, and general user support activities while maintaining a high standard of service in a fast-paced environment. This is a contract position with the potential for a long-term opportunity based in Audubon, Pennsylvania.<br><br>Responsibilities:<br>• Deliver Level 1 and Level 2 IT support by managing and resolving user tickets through Zendesk, handling tasks such as troubleshooting, password resets, and account setups.<br>• Provide technical assistance to a high-volume call center environment, ensuring prompt and effective problem resolution.<br>• Administer Microsoft 365 daily tasks, including user migrations, license management, and mailbox troubleshooting.<br>• Configure, deploy, and maintain desktops, laptops, and peripherals while offering support for mobile devices.<br>• Perform Active Directory and Microsoft Entra ID management for user provisioning, group policy adjustments, and access auditing.<br>• Support IT operations such as workstation setups, onboarding/offboarding processes, and routine system maintenance.<br>• Collaborate with external partners to address escalated or complex technical challenges.<br>• Execute basic administrative tasks within Microsoft Azure, such as managing security groups and cloud resources.<br>• Utilize knowledge of AZ-900 Azure Fundamentals certification to assist with cloud and identity management tasks.<br>• Ensure hardware troubleshooting and desktop imaging processes are conducted efficiently.
We are looking for an experienced Senior Systems Administrator to join our team in Wilmington, Delaware. In this role, you will manage and optimize critical technology infrastructure, ensuring high performance, security, and reliability across systems and applications. The ideal candidate will have strong technical expertise and leadership skills to oversee enterprise environments and support organizational goals.<br><br>Responsibilities:<br>• Design, implement, and maintain servers, storage solutions, virtualization platforms, and network systems to ensure optimal performance and reliability.<br>• Lead the deployment and management of key technology infrastructure, aligning systems with business objectives and operational needs.<br>• Monitor and enhance enterprise systems to prioritize resilience, business continuity, and collaboration among team members.<br>• Oversee the health, performance, and lifecycle planning of infrastructure, including budgeting for servers, cloud solutions, and network resources.<br>• Collaborate with application owners to manage and improve core firm applications such as document management, billing systems, and integrations.<br>• Supervise and mentor system administration staff, delegating tasks, ensuring system documentation, and driving improvements.<br>• Administer and maintain Active Directory, Group Policy, and identity services to keep systems secure and supported.<br>• Develop and implement robust backup, disaster recovery, and restore procedures, conducting regular tests with relevant stakeholders.<br>• Refine and enforce infrastructure and application standards, including change management, monitoring processes, and incident response protocols.<br>• Act as an escalation point for complex system or application issues, coordinating with vendors and internal teams to resolve challenges.
