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36 results for Product Support Specialist in Philadelphia, PA

Desktop Support Analyst
  • Plainsboro, NJ
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in Plainsboro, New Jersey. This Contract to permanent position offers an exciting opportunity to work within the healthcare industry, providing technical expertise and support to ensure smooth operational workflows. The ideal candidate will thrive in a collaborative environment and demonstrate proficiency in desktop support, networking basics, and documentation practices.<br><br>Responsibilities:<br>• Provide comprehensive desktop support, including troubleshooting hardware and software issues on Windows workstations.<br>• Manage Active Directory tasks, such as user account creation and updates.<br>• Perform basic networking duties, including cabling and maintaining networking closets.<br>• Document technical processes and resolutions effectively for future reference.<br>• Utilize ticketing systems to track and resolve issues, ensuring timely communication with team members and users.<br>• Collaborate with a large team to maintain seamless operations and share technical knowledge.<br>• Conduct desktop imaging and deployment to ensure systems are configured correctly.<br>• Travel to ambulatory sites as needed, with mileage reimbursement provided.<br>• Maintain clear and precise communication, both written and oral, to support users and team initiatives.<br>• Assist with healthcare-related technical requirements and adapt solutions to meet industry-specific needs.
  • 2025-10-17T15:29:30Z
Help Desk Analyst
  • Princeton, NJ
  • onsite
  • Permanent
  • 55000.00 - 60000.00 USD / Yearly
  • We are looking for a dedicated Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will provide essential technical support to ensure smooth operations and assist users with their IT needs. This is a great opportunity to work in a collaborative environment while gaining hands-on experience with diverse technologies.<br><br>Responsibilities:<br>• Diagnose and troubleshoot hardware, software, and network-related issues to ensure prompt resolution.<br>• Escalate complex technical problems to higher-level support teams or system administrators when necessary.<br>• Configure and set up workstations, printers, and mobile devices for end-users.<br>• Manage user accounts, permissions, and access using tools such as Active Directory and Microsoft 365.<br>• Maintain detailed documentation of issues, solutions, and updates within the ticketing system.<br>• Assist with the inventory management of IT equipment and participate in system updates and rollouts.<br>• Provide exceptional customer service and communicate effectively with users to address their technical concerns.
  • 2025-10-23T17:54:07Z
Tax Specialist
  • Philadelphia, PA
  • onsite
  • Permanent
  • 100000.00 - 125000.00 USD / Yearly
  • <p>Robert Half is seeking a Tax Specialist to support tax compliance for our dynamic client located in Philadelphia. In this Tax Specialist role, you will play a critical part in ensuring adherence to tax laws and regulations while contributing to the organization's financial integrity and value-driven services. As part of the tax team, you will manage various tax-related responsibilities, including preparing and filing tax returns, providing strategic tax advice to leadership, and overseeing tax audits.</p><p><br></p><p>Responsibilities:</p><ul><li>Utilizing technology in the accurate preparation and submission of quarterly and annual tax provisions</li><li>Advising leadership teams through proficient tax accounting knowledge</li><li>Analyzing complex transactions to secure appropriate tax treatment</li><li>Responding to tax audits, inquiries, and notices from tax authorities</li><li>Conducting technical tax research to stay up-to-date with changes in tax laws and regulations</li><li>Preparing and understanding local Transfer Pricing reports for the US and Canada</li><li>Maintaining documentation and supporting records related to tax filings, provisions, and other tax-related activities</li><li>Using Microsoft Excel, Ad Hoc Reporting, Corporate Income Tax, Corporate Tax Compliance, ASC 740, Alteryx, Microsoft Power BI, and Tax Accounting for various tasks and responsibilities</li></ul><p><br></p>
  • 2025-10-14T18:28:46Z
Inside Sales Specialist
  • Bay Head, NJ
  • onsite
  • Permanent
  • 55000.00 - 60000.00 USD / Yearly
  • <p>Our client is looking for a motivated and results-driven Inside Sales Specialist to join their team in the Bayhead, New Jersey area. In this role, you will focus on building relationships with prospective and existing clients, offering tailored solutions to meet their needs. This position is ideal for individuals with a knack for sales who thrive in a fast-paced, goal-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Initiate and manage outbound sales calls to identify new business opportunities and convert leads into customers.</p><p>• Conduct engaging and precise cold calls to introduce products and uncover client needs.</p><p>• Build and maintain strong relationships with existing clients through regular communication and exceptional service.</p><p>• Respond to inbound inquiries and proactively follow up to close sales opportunities.</p><p>• Keep detailed records of customer interactions, sales activities, and progress toward sales targets.</p><p>• Consistently meet or exceed individual and team sales goals to drive overall business success.</p><p>• Partner with marketing and operations teams to ensure a seamless client experience and provide valuable feedback on market trends.</p><p>• Educate clients on product benefits and assist them in selecting the most suitable solutions.</p><p>• Actively contribute to a consultative and relationship-based sales approach to foster long-term client satisfaction.</p>
  • 2025-10-23T16:04:27Z
Software Developer - Expert
  • Princeton, NJ
  • onsite
  • Temporary
  • 55.00 - 60.00 USD / Hourly
  • We are looking for an experienced Software Developer to join our team on a long-term contract basis. This role requires a highly skilled individual to lead technical projects, manage development activities, and ensure the seamless implementation of software solutions. Based in Princeton, New Jersey, this position offers the opportunity to collaborate with cross-functional teams and contribute to innovative technology initiatives.<br><br>Responsibilities:<br>• Lead the implementation of SonarQube across multiple DevOps platforms, ensuring smooth integration and functionality.<br>• Coordinate with various teams to gather project statuses and input files for operational efficiency.<br>• Analyze data and generate detailed reports to support management decision-making.<br>• Develop application features using Databricks, SQL, Python, and SonarQube.<br>• Manage releases through DevOps platforms, overseeing the deployment process and ensuring quality.<br>• Organize and streamline development processes by managing user stories and code repositories.<br>• Create and maintain technical documentation and standards to support development and operations.<br>• Utilize tools such as Jira and Git to manage workflows and track progress.<br>• Collaborate with stakeholders to ensure project milestones are met and deliverables align with business goals.<br>• Implement best practices for continuous integration and deployment pipelines.
  • 2025-11-03T14:08:42Z
Accounts Payable Supervisor
  • Bridgewater, NJ
  • remote
  • Temporary
  • 30.00 - 33.00 USD / Hourly
  • <p><strong>Primary Responsibilities and Accountabilities</strong></p><ul><li>High Volume Reconciliations</li><li>Journal Entries</li><li>Execute manual uploads as needed (e.g., Engie).</li><li>Assist with maintaining and updating the IDOC incident tracking file.</li><li>Communicate and follow up with internal departments to resolve IDOC discrepancies and perform necessary error handling.</li><li>Upload data into SAP and verify the accuracy of all entries.</li><li>Prepare, manage, and distribute daily Payables reports in compliance with SOX requirements.</li><li>Respond to email and phone inquiries in a timely and professional manner.</li><li>Provide support on additional Payables-related tasks as assigned.</li><li>Collaborate with IT to identify and implement long-term solutions for recurring system issues.</li><li>Exercise sound judgment when making decisions within assigned responsibilities.</li><li>Refer to management on matters related to company policies and procedures.</li><li>Maintain strong attention to detail and effectively prioritize tasks to ensure accurate and timely completion of work.</li></ul><p><br></p><p><br></p>
  • 2025-10-29T19:04:07Z
Desktop Support Analyst
  • Eatontown, NJ
  • onsite
  • Permanent
  • 85000.00 - 100000.00 USD / Yearly
  • We are seeking a Desktop Support Analyst for our pharmaceutical operations in Eatontown, New Jersey, United States. As a Desktop Support Analyst, you will be responsible for a range of tasks related to Environmental, Health, and Safety (EHS) programs and activities. You will ensure that we meet all government and regulatory requirements, manage safety training records, and contribute to our continuous improvement strategies.<br><br>Responsibilities<br>• Evaluating EHS programs and activities to ensure compliance with all relevant government and regulatory requirements.<br>• Monitoring, reporting, and resolving any environmental, health, and safety issues that arise.<br>• Coordinating corrective and preventive actions to address safety concerns within the workplace.<br>• Developing and implementing EHS policies, standards, guidelines, and programs that support our continuous improvement strategies.<br>• Administering the environmental, health, and safety audit program, including aspects of industrial hygiene.<br>• Managing the Personal Protective Equipment (PPE) and Good Manufacturing Practice (GMP) programs, which includes overseeing PPE and GMP supplies.<br>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management skills to ensure smooth operations.<br>• Developing safety and environmental campaigns, communications, and recognitions that align with our business strategies.<br>• Owning the site's Behavioral-Based Safety Observations Program, including employee training, logging and tracking observations, and reporting progress to leadership.<br>• Supporting our broader sustainability strategy to ensure the site meets company objectives.
  • 2025-10-13T16:58:49Z
Full Stack Software Engineer
  • Edison, NJ
  • onsite
  • Contract / Temporary to Hire
  • 55.41 - 64.16 USD / Hourly
  • <p><strong>Position Summary</strong></p><p>We’re seeking a <strong>Full Stack</strong> <strong>Senior Software Engineer</strong> to help design, build, and deliver modern, scalable applications that power our firm’s next generation of digital products. This is a hands-on, full-stack engineering role working across <strong>front-end</strong>, <strong>back-end</strong>, <strong>cloud</strong>, and <strong>API integrations</strong>. You’ll collaborate with cross-functional teams to create secure, high-performing software that drives real business impact.</p><p> </p><p> </p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Application Development</strong></p><ul><li>Design, develop, test, and deploy software solutions using <strong>React</strong>, <strong>AWS</strong>, and modern scripting languages.</li><li>Translate business and functional requirements into elegant, scalable technical solutions.</li><li>Contribute to architectural decisions that improve reliability, maintainability, and performance.</li></ul><p><strong>Cloud Engineering</strong></p><ul><li>Build and optimize applications leveraging <strong>AWS services</strong> (Lambda, DynamoDB, Redshift, etc.).</li><li>Ensure cloud applications are cost-efficient, secure, and highly available.</li><li>Implement security best practices across all AWS-based components.</li></ul><p><strong>API Design & Integration</strong></p><ul><li>Develop and manage <strong>REST</strong>, <strong>GraphQL</strong>, and <strong>WSO2-based APIs</strong> for seamless system integration.</li><li>Maintain consistency, scalability, and performance across all API endpoints.</li></ul><p><strong>Scripting & Automation</strong></p><ul><li>Use <strong>TypeScript</strong>, <strong>JavaScript</strong>, and <strong>Python</strong> to develop robust, cross-platform solutions.</li><li>Automate repetitive tasks and enhance system reliability through scripting and process improvements.</li></ul><p><strong>Data & SQL Development</strong></p><ul><li>Design and optimize <strong>SQL queries</strong> and database structures to support business applications.</li><li>Ensure data integrity, accuracy, and high performance in all database interactions.</li></ul><p><strong>Collaboration & Leadership</strong></p><ul><li>Partner with Software Engineering Leads, Business Solution Engineers, QA, and stakeholders to deliver quality results.</li><li>Mentor peers, share knowledge, and foster a culture of innovation and technical excellence.</li><li>Communicate technical concepts clearly to non-technical audiences.</li></ul><p><br></p>
  • 2025-10-06T20:18:46Z
Customer Service Representative
  • Allentown, PA
  • onsite
  • Temporary
  • 20.00 - 22.00 USD / Hourly
  • <p>Do you have exceptional communication skills, a passion for helping others, and a knack for solving problems? Robert Half is seeking a Customer Service Representative to join a local and growing organization! We're looking for an enthusiastic and detail-oriented individual to provide top-notch support to our clients and customers, ensuring satisfaction and fostering positive relations.</p><p><br></p><p><strong>About the Role:</strong></p><p>As a skilled Customer Service Representative, you will be the first point of contact for customers, helping resolve inquiries and ensuring an outstanding customer experience. You will:</p><ul><li>Efficiently answer, manage, and document customer inquiries through phone, email, and/or chat platforms.</li><li>Resolve customer issues by identifying solutions and taking ownership of cases from start to finish.</li><li>Maintain up-to-date knowledge of company products and services to provide accurate information and assistance.</li><li>Proactively identify challenges and escalate any complex issues, collaborating with appropriate teams to provide timely resolutions.</li><li>Provide constructive feedback to improve operations and enhance customer support processes.</li></ul><p><br></p>
  • 2025-10-23T18:29:03Z
IT Contract Lead
  • Warren, NJ
  • onsite
  • Permanent
  • 130000.00 - 140000.00 USD / Yearly
  • <p><strong>Overview:</strong></p><p> The IT Contracts and Assets Lead plays a key role in managing IT procurement, vendor contracts, and asset oversight to ensure compliance, efficiency, and strategic alignment. This individual partners with IT leadership, Finance, and Procurement teams to uphold corporate policies, support vendor negotiations, and maintain accurate documentation of all contracts and related activities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Procurement & Compliance:</strong></p><ul><li>Ensure IT procurement activities comply with internal policies and Delegation of Authority (DOA) guidelines.</li><li>Act as liaison between IT, Finance, and Procurement to streamline purchasing processes.</li><li>Monitor vendor engagements and flag non-compliance risks.</li></ul><p><strong>Contract Management:</strong></p><ul><li>Oversee the full lifecycle of vendor contracts, including review and renewal of Master Service Agreements (MSAs), Statements of Work (SOWs), and change orders.</li><li>Support vendor negotiations to secure favorable terms aligned with organizational goals.</li><li>Identify opportunities to consolidate or renegotiate agreements for cost optimization.</li></ul><p><strong>Asset & Repository Management:</strong></p><ul><li>Maintain a centralized repository for all IT contracts, revisions, and Capital Authorization Requests (CARs).</li><li>Track capital and operational expenses related to procurement.</li><li>Develop reports for contract status, asset usage, and compliance metrics.</li></ul><p><strong>Stakeholder Collaboration:</strong></p><ul><li>Work closely with IT leadership to align procurement and contract strategies with business needs.</li><li>Provide subject matter expertise and guidance on best practices in IT contracting.</li><li>Report regularly on compliance, vendor performance, and procurement outcomes.</li></ul><p><strong>Risk Management & Reporting:</strong></p><ul><li>Identify and mitigate contract risks such as vague deliverables or unfavorable terms.</li><li>Monitor and report on KPIs such as contract timelines, compliance rates, and vendor effectiveness.</li></ul><p><br></p><p><strong>Additional Expectations:</strong></p><ul><li>Operates independently, with responsibility for executing procurement strategies and overseeing contract compliance.</li><li>Strong focus on cost savings, process improvement, and risk mitigation.</li><li>Builds and maintains collaborative relationships across IT, Finance, Procurement, and external partners.</li></ul><p><br></p>
  • 2025-10-02T15:18:54Z
Performance Intelligence Manager
  • Philadelphia, PA
  • onsite
  • Permanent
  • 110000.00 - 130000.00 USD / Yearly
  • <p>One of our reputable clients has reached out for a need for a full-time Performance Intelligence Manager with demonstrated ability to translate data into strategic recommendations for executive stakeholders. In this role, the candidate will analyze and report on past performance, industry trends, pricing and other key financial operational data in order to advise management on implementing an improved planning and reporting process. This candidate will also create dashboards, assist with FP& A activities, manage financial datasets, KPI tracking, supervise performance intelligence team members, and lead initiatives in data visualization, predictive analytics, and performance forecasting. The ideal Performance Intelligence Manager should have strong experience with data visualization tools and effective interpersonal and communication skills. </p><p> </p><p>Responsibilities</p><p>·      Analysis of financial and operations processes</p><p>·      Oversee financial planning administration</p><p>·      Perform financial modeling</p><p>·      Balance sheet analysis</p><p>·      Process Improvement</p><p>·      Perform profit loss analysis</p><p>·      Develop and maintain financial reports in internal database</p><p>·      Annual Budgets/Monthly Forecast</p>
  • 2025-11-03T17:04:17Z
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