<p>We are looking for an experienced Product Marketing Manager to lead the strategic development and execution of marketing initiatives for B2B banking products. This role involves driving product positioning, market segmentation, and lifecycle management to ensure successful product launches and sustained market growth. The ideal candidate will have a strong background in product management and marketing, coupled with expertise in developing strategies that resonate with target audiences. B2B banking product specific experience is required. This position is 3 days per week in the office. </p><p><br></p><p>Responsibilities:</p><p>• Develop and implement marketing strategies for B2B banking products, focusing on positioning, pricing, and segmentation.</p><p>• Manage the complete product lifecycle, from ideation to launch and ongoing market performance.</p><p>• Collaborate with cross-functional teams to design and execute new product development and implementation plans.</p><p>• Conduct market research to identify customer needs and emerging trends, ensuring products remain competitive.</p><p>• Lead the creation of compelling marketing content to support product launches and campaigns.</p><p>• Monitor and analyze product performance metrics to refine strategies and optimize results.</p><p>• Partner with sales teams to align product marketing strategies with business objectives and drive revenue growth.</p><p>• Coordinate product launch efforts, ensuring all aspects of the rollout are executed seamlessly.</p><p>• Develop and maintain strong relationships with stakeholders to ensure clear communication and alignment.</p><p>• Provide insights and recommendations to senior leadership based on market analysis and competitive positioning.</p>
We are in the service industry, located in West Long Branch, New Jersey, United States, and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.<br><br>Responsibilities:<br>• Handle technical support tickets, with a focus on product-related concerns.<br>• Deliver high-quality product support to customers, addressing inquiries related to our platform.<br>• Utilize SQL queries to delve into customer data and investigate issues.<br>• Aid customers in understanding product features, best practices, and technical configurations.<br>• Collaborate with the development team to identify, escalate, and rectify software bugs.<br>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.<br>• Develop and upkeep support documentation to streamline troubleshooting processes.<br>• Contribute to improving the platform by providing valuable feedback from customers.
<p><strong>Position Summary</strong></p><p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p><br></p>
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
We are looking for an experienced Applications Architect to join our team in West Trenton, New Jersey. In this role, you will play a pivotal part in designing and implementing scalable and secure solutions for our insurance platforms. This position requires close collaboration with stakeholders to ensure alignment between technical strategies and organizational objectives.<br><br>Responsibilities:<br>• Design and lead the architecture of insurance systems, including Guidewire platforms such as PolicyCenter, BillingCenter, and ClaimCenter.<br>• Collaborate with stakeholders to transform business requirements into technical solutions that are secure, scalable, and efficient.<br>• Provide technical leadership and mentorship to development teams utilizing Guidewire, .NET, or Java technologies.<br>• Ensure adherence to enterprise architecture standards and promote best practices across all technical solutions.<br>• Oversee the integration of Guidewire systems with external platforms, including payment systems, data warehouses, and document management tools.<br>• Conduct research on emerging technologies and recommend their adoption to enhance system capabilities.<br>• Develop and maintain technical documentation to streamline implementation processes.<br>• Partner with product managers and engineering teams to align technology solutions with business priorities.<br>• Monitor system performance and address any architectural challenges.<br>• Support ongoing system upgrades and ensure compatibility with long-term technology strategies.
<p>We are looking for a skilled Web Developer to join our team Remotely on a long-term contract basis. In this role, you will be responsible for creating high-quality, interactive web applications that exceed customer expectations. This position offers the opportunity to collaborate with cross-functional teams, including designers, engineers, and product managers, to deliver innovative solutions.</p><p><br></p><p>About Us</p><p>We’re a fast-moving cybersecurity startup focused on strategy, business development, and marketing within a small business unit. Our website is already live and functional, and we’re now looking to optimize and expand it to better support our growth and customer engagement goals.</p><p><br></p><p>What You’ll Do</p><ul><li>Enhance and build out existing website features</li><li>Convert static designs into interactive sections</li><li>Build reusable templates and improve layout flow</li><li>Conduct light business analysis to support marketing goals</li><li>Collaborate with our current developer and design team</li><li>Help drive demo requests through improved UX and design execution</li></ul><p>Team & Structure</p><ul><li>Small, collaborative team with 3 full-time employees and 2 contractors</li><li>You’ll report directly to leadership and work closely with our current web developer</li><li>Ideal for someone entry-level, with a great attitude and willingness to learn</li></ul>
<p>Summary:</p><p>We are seeking a highly skilled Java Developer IV with a strong background in cloud-based systems, DevOps practices, and microservices architecture. This role focuses on enabling and supporting engineering teams in building, deploying, and maintaining a modern IoT platform.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Develop and manage DevOps tools, processes, and technologies for the Signify IoT Platform.</li><li>Build horizontal tools and best practices to support engineering teams in debugging, testing, releasing, and securing cloud infrastructure.</li><li>Define and implement methodologies that enhance team productivity and software quality.</li><li>Create and maintain common frameworks and libraries for scalable microservice-based architectures.</li><li>Troubleshoot and improve the IoT Platform with a focus on performance, security, and reliability.</li><li>Collaborate with architects and product managers to translate requirements into robust software solutions.</li><li>Work in an Agile environment to deliver high-quality, incremental software.</li><li>Promote best-in-class software engineering practices and mentor other developers.</li></ul>
<p>Robert Half is partnering with a leading global media and technology company to hire an <strong>Audience Experience Manager</strong> in Philadelphia, PA. In this role, you’ll be responsible for building, managing, and optimizing audience segments within Adobe Experience Platform to support omnichannel marketing campaigns and customer engagement strategies. You will work closely with cross-functional teams to roadmap audience strategy and deliver seamless inbound and outbound customer experiences.</p><p><br></p><p><strong>Location</strong>: Philadelphia, PA (4 days onsite, 1 day remote)</p><p><strong>Duration</strong>: Contract-to-hire (likely to convert)</p><p><strong>Hours</strong>: 40 hours/week</p><p><strong>Pay Rate</strong>: $47 – $52/hour</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Build, configure, and manage audience segments within Adobe Experience Platform (AEP) and Adobe CDP to enable targeted campaigns.</li><li>Partner with the GTO, marketing, and product teams to define and execute audience strategies and roadmap initiatives.</li><li>Collaborate with campaign operations, analytics, and engineering teams to ensure accurate data flows and seamless integration for targeted communications.</li><li>Leverage tools including Adobe Campaign Manager and Adobe Journey Optimizer to support audience activation and campaign execution.</li><li>Translate marketing requirements into technical audience specifications and ensure proper setup for outbound communications.</li><li>Analyze data flows and data lineage to maintain audience accuracy and troubleshoot segmentation discrepancies.</li><li>Manage approximately five concurrent audience requests at any given time while supporting multiple projects for the residential marketing team.</li><li>Provide strategic recommendations and act consultatively to guide best practices for omnichannel campaign strategies.</li><li>Support both B2C campaigns and multi-channel initiatives, including dot-com, email, and digital advertising campaigns.</li></ul>
<p>Role Overview:</p><p>This contractor role focuses on supporting network, server, and Linux systems. The engineer will follow established processes for vCMTS and RPHY turn-ups across the country, with responsibilities spanning software installation, system upgrades, automation scripting, and incident mitigation.</p><p><br></p><p>Duration: August 18, 2025 – December 31, 2025 (Long-term)</p><p>Schedule: Onsite 4 days/week</p><p><br></p><p>Key Responsibilities:</p><ul><li>Support vCMTS platform stand-up, including software installation and network/system maintenance</li><li>Implement changes such as system upgrades, RMAs, and automation scripting</li><li>Identify service-impacting trends and collaborate with development teams for long-term solutions</li><li>Participate in incident mitigation and on-call rotation</li><li>Operate within a 24/7 environment, including availability for weekends and holidays</li></ul>
<p>Our client, a 100+ year old company in central Montgomery County is looking for a highly motivated Director of Finance specializing in FP& A and Sales Finance to join our dynamic team in the Lansdale, Pennsylvania area. In this leadership role, you will spearhead pricing strategies, trade planning, and financial analysis to drive profitability and strengthen market competitiveness. With a focus on collaboration and innovation, you will have the opportunity to shape the financial direction of the organization while mentoring a dedicated team.</p><p><br></p><p>Responsibilities:</p><p>• Lead the development and execution of pricing strategies across all sales channels, ensuring alignment with market trends and organizational goals.</p><p>• Manage annual budgeting, quarterly forecasting, and long-term financial planning, incorporating market and commodity data to optimize financial outcomes.</p><p>• Oversee trade and promotional planning, including new product pricing models and compliance with established pricing guidelines.</p><p>• Analyze gross margins and provide actionable insights to senior leadership to support informed decision-making.</p><p>• Identify financial risks and opportunities, leveraging data to enhance business performance and strategic direction.</p><p>• Mentor and develop a team of four direct reports, fostering collaboration, growth, and high performance.</p><p>• Collaborate with Sales, Marketing, and Product teams to ensure seamless execution of pricing and trade strategies.</p><p>• Ensure adherence to financial planning and analysis processes while driving continuous improvements in efficiency.</p><p>• Utilize ERP systems and tools, such as SAP, to streamline financial processes and reporting.</p><p>• Support brand and marketing promotions by aligning financial strategies with organizational objectives.</p>
<p>We are seeking an organized and detail-oriented Accounting Assistant detail oriented to join our client's team on a long-term contract basis in Lancaster, PA. This role is ideal for someone who values stability and is looking to contribute their expertise in a small office setting with excellent income-earning potential. </p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Process Accounts Payable, Accounts Receivable, and Billing tasks daily with accuracy. </li><li>Provide high-quality service in a friendly and courteous manner to all customer interactions. </li><li>Answer incoming calls with a pleasant and detail oriented phone demeanor. </li><li>Assist customers with inquiries related to product availability, pricing, billing, and delivery. </li><li>Coordinate with the warehouse manager and purchasing agent to ensure precise reporting, order processing, and billing. </li><li>Prepare and provide Bills of Lading and UPS billing labels to the warehouse. </li><li>Maintain and organize customer files efficiently. </li><li>Compile weekly sales reports for the President, Controller, and Sales Manager. </li><li>Manage and distribute price changes within customer accounts and databases as directed. </li><li>Create and update Word documents and Excel spreadsheets for sales comparisons, mileage tracking, customer communications, and mass mailings. </li><li>Retrieve and distribute mail on a daily basis. </li><li>Support the President and Controller with administrative tasks as needed.</li></ul>
<p>We have partnered with an innovative client on their search for an Cost & Inventory Accountant with proven expertise working with inventory management software. In this role, you will drive the inventory management system ensuring that variance data analysis is received timely and accurately, prepare monthly journal entries, assist with the budgeting process, ensure compliance with internal controls, analyze inventory costs, maintain accurate inventory records, prepare financial reports, translate ERP data, reconcile inventory discrepancies, and monitor inventory levels to ensure stock levels are maintained. The successful Cost & Inventory Accountant will have proven product cost experience, strong problem-solving skills, and excellent time management skills.</p><p><br></p><p>What you get to do everyday</p><p>· Create annual standard cost updates</p><p>· Inventory Analysis</p><p>· Monthly Journal Entries</p><p>· Perform physical inventory analysis</p><p>· Generating financial reports and statements</p><p>· Monthly Reconciliations</p><p>· Manage product cost and margin forecast</p><p>· Production Data Analysis</p><p>· Implementing process improvements where needed</p><p>· Ensure compliancy with internal policies and procedures</p>
<p>We are looking for an experienced Site Reliability Engineer for a long-term contract. In this role, you will play a pivotal part in driving digital transformation initiatives, focusing on cloud solutions, automation, and monitoring systems to support the organization’s online platforms. This position offers an exciting opportunity to contribute to scalable infrastructure and world-class eCommerce capabilities in a dynamic and innovative environment.</p><p><br></p><p>Work Schedule: Onsite 4 days/week</p><p>Benefits (Health, Vision, Dental, 401K)</p><p><br></p><p>The SRE Engineer will:</p><ul><li>Build and support AWS infrastructure</li><li>Work with tools like Terraform, Nomad, Consul, and Vault</li><li>Support Closure and Python applications</li><li>Collaborate with product teams and lead automation and monitoring efforts</li></ul><p>Responsibilities</p><ul><li>Lead infrastructure and automation efforts for digital transformation</li><li>Define infrastructure/system needs using SRE best practices</li><li>Build automation using configuration management tools</li><li>Design and implement monitoring solutions</li><li>Collaborate with product teams on SRE-related items</li><li>Report and manage eCommerce performance metrics</li><li>Enhance scalable application infrastructure</li><li>Define and deliver global application roadmaps</li><li>Manage release management features for online systems</li><li>Maintain centralized logging using Splunk</li></ul>
<p>We are looking for an experienced Business Intelligence Director to lead data-driven strategies that enhance business performance and client engagement. Candidates local to Philadelphia, New York, Boston, or DC capable of coming into an office 2x per week will be prioritized. Requires a strong background in healthcare marketing within PR or agency environments. The ideal candidate will leverage their expertise in omnichannel strategies and advanced analytics to deliver impactful insights and drive innovation.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement scalable data science solutions tailored to meet client needs and business objectives.</p><p>• Create sophisticated algorithms and pipelines to facilitate actionable insights for strategic decision-making.</p><p>• Design and oversee end-to-end data workflows, including data ingestion, process automation, and intelligence generation.</p><p>• Build advanced data visualizations that effectively translate complex data into compelling narratives.</p><p>• Collaborate with cross-functional teams to identify business challenges and deliver innovative, data-driven solutions.</p><p>• Conduct in-depth analyses of customer behavior, marketing performance, and product usage to uncover valuable insights.</p><p>• Integrate and analyze data from platforms such as Salesforce and Adobe Experience Cloud to support omnichannel transformation initiatives.</p><p>• Translate complex data findings into strategic recommendations that align with business goals.</p><p>• Stay abreast of emerging trends and technologies in data science to continuously enhance organizational capabilities.</p>
<p>120,000 - 130,000</p><p><br></p><p>Benefits:</p><ul><li>401k</li><li>health insurance</li><li>paid time off</li></ul><p><br></p><p>The Pricing and Contracts Manager is responsible for the development, implementation, and administration of pricing strategies and contract management processes for pharmaceutical products. This role requires a strong understanding of the US pharmaceutical market, including competitive pressures and customer landscape. The Pricing and Contracts Manager will collaborate closely with sales, supply chain, and finance teams to ensure accurate and compliant pricing, optimize contract terms, and support business objectives. This role is within a smaller, entrepreneurial company, requiring a hands-on approach and the ability to manage all aspects of pricing and contracting with minimal support. A complete understanding of the generic pharmaceutical sales lifecycle is imperative, including RFP processes, contract negotiations, order-to-cash, and chargeback/rebate management. </p><p><br></p>
<p>We are looking for a detail-oriented Content Specialist to join our team in Fort Washington, Pennsylvania. In this long-term consulting role, you will work within the Brand and Creative team to edit and refine high-volume AI-generated content as well as copy supplied by our internal clients to ensure it accurately reflects our brand. You will work with other creatives to review product descriptions, edit/generate copy for our website and blog, and assist in the brainstorming and coordination of community naming efforts. With the ever-expanding need for content to yield best search results, part of this role will be to help in the planning and process creation for new AI-assisted content development opportunities including video scripting and additional blog content.</p><p> </p><p>Responsibilities include:</p><ul><li>Review and refine product descriptions for publication on our website and various third-party platforms</li><li>Proofread edit and provide copy support for other supplied copy for accuracy and consistency within the brands style guidelines</li><li>Collaborate with our Content Management and other Marketing teams by providing feedback for prompt engineering of AI-generated content</li><li>Edit and/or generate product messaging ensuring accuracy and alignment with brand voice</li><li>Participate in community and other naming brainstorming efforts and finalize presentations for approval</li><li>Perform content audits for existing product descriptions on the company website</li><li>Review and edit web content updates and/or email messaging provided by our internal teams across the country</li><li>Provide real-time grammar and style support to internal clients during normal working hours</li></ul>
We are looking for an experienced E-Commerce eBay Specialist to join our team in Monroe Township, New Jersey. This role is ideal for someone with a strong understanding of online marketplaces and expertise in managing product listings, optimizing performance, and driving sales growth on platforms like eBay and Amazon. If you are passionate about e-commerce and enjoy working in a fast-paced, results-driven environment, we’d love to hear from you.<br><br>Responsibilities:<br>• Manage and optimize product listings on eBay and Amazon to ensure accuracy and appeal.<br>• Monitor and analyze sales performance, identifying opportunities for growth and improvement.<br>• Collaborate with the team to develop and execute marketplace strategies that align with company goals.<br>• Utilize content management systems to maintain consistency and quality across product descriptions and images.<br>• Stay updated on marketplace policies and trends to ensure compliance and competitiveness.<br>• Conduct market research to identify new opportunities and enhance product visibility.<br>• Resolve customer inquiries and issues promptly to maintain high satisfaction levels.<br>• Implement promotional campaigns and pricing strategies to boost sales and engagement.<br>• Generate regular reports on marketplace performance, providing actionable insights.<br>• Work closely with internal teams to streamline processes and improve efficiency.
<p>A premier Philadelphia-based law firm dedicated to advocating for victims of catastrophic personal injury. With a proven track record of success, our firm provides compassionate and aggressive representation to clients who have suffered life-altering injuries. We are seeking a highly motivated and empathetic <strong>Intake Specialist</strong> to serve as the first point of contact for prospective clients and help ensure each inquiry receives prompt, professional attention.</p><p><br></p><ul><li>Serve as the initial point of contact for potential clients via phone, email, and online inquiries</li><li>Conduct detailed intake interviews to gather relevant case facts and client information</li><li>Assess case viability using firm guidelines and escalate qualified leads to attorneys for review</li><li>Maintain accurate and organized records in the case management system</li><li>Follow up with potential clients to collect missing documentation or clarify information</li><li>Demonstrate empathy, professionalism, and discretion in all client interactions</li><li>Collaborate with attorneys, paralegals, and other staff to ensure a seamless client onboarding process</li><li>Provide updates to clients on the status of their intake process when appropriate</li></ul><p><br></p>
<p>We are in need of a Quality Assurance Analyst to join our team in the insurance industry located in Central, New Jersey. As a Quality Assurance Analyst, you will play a crucial role in ensuring the integrity and quality of our systems and processes. This position involves leading quality assurance initiatives, designing and executing test cases, developing automated test scripts, and validating data accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Lead quality assurance initiatives for Property & Casualty insurance projects, ensuring compliance with quality standards.</p><p>• Team up with cross-functional groups, including developers, business analysts, and product owners, to establish testing strategies.</p><p>• Design, document, and execute extensive test cases derived from business requirements and technical specifications.</p><p>• Keep detailed records of test cases, test outcomes, and defect tracking.</p><p>• Conduct hands-on tests, including functional, regression, integration, and user acceptance testing.</p><p>• Develop and maintain automated test scripts to enhance testing efficiency and coverage.</p><p>• Leverage coding skills to customize and enhance testing frameworks as necessary.</p><p>• Write and execute SQL queries to validate data integrity and accuracy.</p><p>• Analyze and troubleshoot data discrepancies between systems.</p>
<p>My client, located near Westfield, NJ has an opportunity for a Senior Staff Accountant. </p><p> </p><p>Benefits:</p><ul><li>Paid time off</li><li>Health insurance</li></ul><p>Responsibilites:</p><p>▪ Provide targeted operational reporting to stakeholders including product mix and finished goods production volume results; report direct labor utilization to department managers monthly to assess KPI adherence for production lines.</p><p> ▪ Responsible to participate with Accounts Payable, Accounts Receivable, Month End Close, Balance Sheet reconciliations.</p><p> ▪ Oversee all aspects of month end closing including posting company expense and utility accruals, updating fixed asset activity, calculating obsolete inventory and workers compensation reserves, completing adjusting entries, updating depreciation, and posting payroll activity.</p><p> ▪ Provide support to Controller monthly consolidations and audit engagement as required. Provide follow-up as needed to auditor inquiries.</p><p> ▪ Collaborate with project managers to develop CAPEX forecasting monthly; present estimated project spending and actuals vs budget reporting to Controller based on targeted completion and commissioning timelines.</p><p> ▪ Oversee ROI analysis of manufacturing assets post commissioning to determine if targeted labor savings, cost avoidance, or capacity improvements were achieved based on CAR assumptions, present findings to stakeholders for continuous improvement of operational strategy.</p><p> ▪ Supported HR / Operations in development of company direct labor strategy by forecasting financial impact of various wage rate increase and compression scenarios as requested.</p><p> ▪ Assist Controller in development and presentation of monthly financial reporting package to CEO; provide financial summary of operational results vs static and flexible plan and review key cost drivers including controllable and non-controllable costs, PPV, usage variances, and labor absorption.</p><p> ▪ Financial, operational, CAPEX and budget variance reporting.</p>
Our client is looking for a highly organized and detail-oriented Operations & Purchasing Coordinator to join their team. This role is ideal for someone who thrives on managing processes, maintaining vendor relationships, and keeping operations running smoothly. If you have a strong background in purchasing, inventory control, administrative support, and customer service, we want to represent you. Key Responsibilities: Process and manage purchase orders and vendor communications Track inbound shipments, resolve discrepancies, and ensure timely delivery Maintain pricing, product availability, and vendor information Oversee shipping operations and fulfillment flow between warehouse locations Support accounts payable functions (inventory and non-inventory) Assist with custom product lines, such as licensed merchandise or frame programs Coordinate with third-party vendors and manage product artwork and design updates Manage administrative functions, document filing, and customer service inquiries Support marketing materials and internal image/file management systems
<p>We are looking for a dedicated Customer Service Representative to join a team in the Wall, New Jersey area. In this contract role, you will play a vital part in ensuring smooth communication between our customers, sales teams, and operations. If you thrive in a dynamic environment and enjoy wearing multiple hats, this position offers an excellent opportunity to contribute to a growing organization.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders with accuracy and efficiency, including extensive data entry and order tracking.</p><p>• Communicate with sales representatives to provide timely updates on product delivery timelines and supply chain status.</p><p>• Respond to customer inquiries via inbound and outbound calls, ensuring a high level of service and professionalism.</p><p>• Collaborate closely with sales and operations teams to address customer needs and resolve issues.</p><p>• Utilize logistics software, including training on NetSuite Softdeon, to manage order processing and tracking.</p><p>• Assist end users and direct customers, ensuring their product-related questions and concerns are resolved effectively.</p><p>• Maintain detailed records of customer interactions and order statuses for seamless communication.</p><p>• Proactively identify and ask the right questions to ensure clarity and efficiency in all customer interactions.</p><p>• Support ongoing improvements in customer service processes to enhance overall satisfaction.</p>
<p>Robert Half is looking for a Revenue Manager to take charge of strategic pricing initiatives that drive rental income and maximize property performance. This Revenue Manager role requires an individual with strong attention to detail who can analyze market trends, forecast revenue, and implement competitive pricing strategies. As a key collaborator across departments, the Revenue Manager ensures alignment between Asset Management, Operations, and Property Management to achieve business objectives.</p><p><br></p><p>Responsibilities:</p><ul><li>Develop and modify pricing strategies based on current market conditions and trends using specialized revenue tools.</li><li>Analyze competitive rent data and economic indicators to optimize pricing decisions.</li><li>Evaluate performance metrics to determine the effectiveness of pricing actions and project future outcomes.</li><li>Facilitate weekly regional pricing calls to review and adjust strategies.</li><li>Organize monthly renewal discussions, including setting pricing parameters and evaluating upcoming offers.</li><li>Conduct quarterly competitive reviews to refine positioning and ensure weights within pricing systems are accurate.</li><li>Serve as the primary point of coordination between Asset Management, Operations, and Property Management to ensure unified pricing execution.</li><li>Educate teams on pricing tools, strategies, and implementation methods.</li></ul><p><br></p>
<p>Emerging services company seeks an Order Management Specialist with client facing experience. As the Order Management Specialist, you will create customer accounts, input orders, and provide order confirmations including the estimated time of shipment. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday:</p><ul><li>Set up new customer accounts within SAP.</li><li>Input and manage both new and existing orders in SAP.</li><li>Acknowledge receipt of purchase orders (POs) and provide order confirmations within 48 hours.</li><li>Collaborate with the purchasing team and utilize SAP functionality to identify product-specific lead times.</li><li>Communicate estimated shipping dates and send order confirmations to customers.</li><li>Prepare and issue Proforma Invoices for customers.</li><li>Check stock availability and communicate lead times as needed.</li><li>Cross-check part numbers to ensure accuracy on customer purchase orders.</li><li>Verify and confirm correct pricing details on customer purchase orders.</li></ul>
<p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
