<p>Industry-leading company seeks a Director of Customer Experience with proven expertise in customer experience, customer service, customer success and leadership. As the Director of Customer Experience, you will oversee the proper operations of the customer service department and ensure customers are receiving timely, accurate and professional service. This candidate will also monitor target revenues, implement sales strategies, create annual department budgets and forecast, manage department expenses, handle employee performance reviews, direct data management, develop and implement customer service policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records, and assist other departments as needed for customer service functions. The ideal candidate for this role should have corporate customer service experience, strong multi-tasking capabilities, and excellent problem-solving skills.</p><p><br></p><p>What you get to do everyday</p><p>· Account/Database Management</p><p>· Order Management</p><p>· Resolve customer inquiries/billing disputes</p><p>· Develop and implement customer service strategies</p><p>· Oversee training and research programs</p><p>· Collaborate cross-functionally with other departments</p><p>· Troubleshoot data performance inquiries</p><p>· Train, Coach, and Mentor Customer Service Team</p>
<p>We are looking for an experienced Tax Manager to join our team in Bethlehem, Pennsylvania. In this role, you will oversee tax return reviews, provide expert guidance to clients, and manage staff assignments to ensure timely and accurate tax preparation. This position offers the opportunity to work closely with ownership to enhance processes and deliver high-quality service to a diverse client base.</p><p><br></p><p>If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624</p><p><br></p><p>Responsibilities:</p><p>• Perform final reviews and approvals for a portion of the firm's tax returns, sharing responsibilities with ownership, and prepare complex returns as needed.</p><p>• Communicate directly with clients through various channels to provide personalized and constructive tax advice for individuals, entities, and other client types.</p><p>• Collaborate with clients prior to year-end to identify projections and planning opportunities.</p><p>• Oversee staffing assignments for tax preparation, ensuring deadlines are met and workloads are effectively distributed.</p><p>• Work alongside ownership to establish a systematic approach for handling tax notices and examinations with thorough documentation.</p><p>• Contribute to the development and improvement of digital tax file processes, including checklists and lead sheets.</p>
<p>Industry leading firm seeks a Controller with proven experience working with mergers & acquisitions. The Controller will be responsible for assisting with internal and external audits, coordinating intercompany transactions, overseeing expense reporting, managing budgets for business units, prepare financial forecasting, execute M& A duties, ensuring an accurate month end process, analyzing financial reports, developing and implementing accounting processes, and assisting with tax preparation payments. The ideal individual for this role must be a people leader, drive process improvements & ERP system enhancements, have experience with hazardous material cost tracking and compliance reporting.</p><p><br></p><p>Major Responsibilities</p><ul><li>Review and manage accounting operations</li><li>Oversee the month end close process</li><li>Develop financial strategies</li><li>Prepare financial statements and reports</li><li>Account Reconciliations </li><li>Consolidate financial data</li><li>Internal Control Monitoring</li><li>Assist with internal/external audit preparation</li><li>Coach, Train, Mentor financial staff</li></ul>
<p>The Controller will be responsible for managing the company’s accounting operations, overseeing financial reporting, budgeting and analysis. The individual will work closely with the finance team on completing the following tasks: preparing financial statements, ensuring an accurate and timely month end close, leading the budgeting process, overseeing cash flow, providing financial analysis, managing accounts payable and receivable processes, and supervising and mentoring staff. We are looking for a candidate who can work in a fast-paced environment, possess a strong background in accounting and FP& A, and exceptional negotiation, communication, and interpersonal skills. </p><p><br></p><p>Major Responsibilities</p><p>· Review and manage accounting operations</p><p>· Oversee the month end close process</p><p>· Develop financial strategies</p><p>· Prepare financial statements and reports</p><p>· Account Reconciliations </p><p>· Consolidate financial data</p><p>· Internal Control Monitoring</p><p>· Assist with internal/external audit preparation</p><p>· Coach, Train, Mentor financial staff</p>
<p>Manufacturer, located in the Lansdale, PA area is looking to staff a Controller with proven consolidations expertise. In this role, you will ensure accurate preparation of financial reports, oversee cash control, general ledger maintenance, create annual budgets, oversee and lead a finance department ensuring financial systems that are in place generate revenue and yield to compliance with US GAAP. In this Controller role, you will be responsible for maintaining the organization’s financial health, enforcing a system of controls that minimize risks and accomplishes budget obligations. We are looking for a candidate who can drive cash generation, improve financial accounting systems, and provide management with the accumulation and consolidation of all financial data necessary for an accurate accounting of consolidated business results.</p><p><br></p><p>Major Responsibilities</p><p>· Review and manage accounting operations</p><p>· Oversee the month end close process</p><p>· Develop financial strategies</p><p>· Prepare financial statements and reports</p><p>· Account Reconciliations </p><p>· Consolidate financial data</p><p>· Build strong banking/insurance relationships</p><p>· Internal Control Monitoring</p><p>· Assist with internal/external audit preparation</p>
<p>We are looking for an experienced Plant Controller to lead financial operations at our manufacturing facility. This role requires expertise in cost accounting, budgeting, and financial forecasting, along with strong collaboration skills to optimize processes and support organizational goals. The ideal candidate will play a pivotal role in driving efficiency, ensuring compliance, and contributing to the plant's overall success.</p><p><br></p><p>Responsibilities:</p><ul><li>Oversee all aspects of plant accounting and financial operations, including monthly/quarterly/year-end close processes, cost accounting, variance analysis, and financial forecasting.</li><li>Develop and manage plant-level operating budgets and long-term forecasts; provide detailed financial analysis and actionable insights to support decision-making.</li><li>Maintain and improve internal controls, ensuring alignment with corporate policies and SOX compliance standards.</li><li>Leverage SAP to generate meaningful reports, analyze financial data, and drive plant efficiency improvements.</li><li>Collaborate with plant leadership and operations teams to monitor key performance indicators (KPIs) and identify opportunities for cost optimization.</li><li>Lead the preparation of financial statements and management reports with accuracy and timeliness.</li></ul><p><br></p>
We are looking for a committed and meticulous Controller to join our team based in Wilmington, Delaware. In the finance sector, the Controller will be pivotal in overseeing the company's accounting operations, ensuring regulatory compliance, and managing financial reporting. The role involves managing the integrity of internal systems, supervising financial obligations, and handling treasury functions.<br><br>Responsibilities:<br><br>• Manage the company's accounting operations, including accounts payable, receivable, payroll, and general ledger management.<br>• Oversee the preparation and presentation of accurate and timely financial statements.<br>• Ensure the company's compliance with tax returns and firm-specific compliance filings.<br>• Guarantee the accuracy and integrity of the company's practice management system, including report writing and data maintenance.<br>• Maintain compliance for the company's 401(k) and flexible benefits plans, ensuring all reporting and filings are accurate and timely.<br>• Supervise and process billing operations, ensuring timely and accurate invoicing.<br>• Manage client interactions to resolve billing inquiries and oversee collection efforts to maintain cash flow.<br>• Oversee the company's treasury function, ensuring risk and liquidity are effectively monitored.<br>• Regularly reconcile all bank accounts and prepare weekly cash position reports.<br>• Manage cash sweeps to interest-bearing accounts and oversee other liquidity optimization strategies.<br>• Develop and oversee the company's annual budget and financial forecasts.<br>• Analyze financial data and provide insights to inform strategic decision-making.
<p>Robert Half Talent Solutions has partnered with a world-leading supplier on their search for a Plant Controller with proven comprehensive analysis experience. As the Plant Controller, you will oversee accounts payable/receivable, monitor and report on KPIs, develop and implement revenue generating process improvement opportunities, oversee labor reporting and cost for all departments, perform cost analysis, assist with the month end close process, and oversee inventory levels to ensure proper shipping and returns. This successful candidate will succeed by strategically planning and directing accounting operations while developing operating procedures that are consistent with internal policies and procedures. </p><p><br></p><p>Major Responsibilities</p><p>· Assist with monthly/annual budgeting & forecasting</p><p>· Create internal control guidelines</p><p>· Generate monthly financial forecasts</p><p>· Provide cost accounting analysis</p><p>· Oversee internal and external audits</p><p>· Perform risk analysis</p><p>· Establish compliance with all GAAP requirements</p><p>· Prepare and present financial reports</p><p>· Assist management as needed</p><p>· Recommend process improvements</p>
<p>International pharmaceutical company seeks an FP& A Business Partner with the proven ability to interpret complex data and communicate insights to non-financial stakeholders. The FP& A Business Partner will play a key role in driving financial planning, analysis, and strategic support across the organization. The major responsibilities for this role will consist of analyzing financial performance and KPIs, identifying trends, managing consolidation of financial results, monitoring financial controls, identifying process changes and cost efficiencies, collaborating with cross-functional teams to evaluate investments, pricing, and cost control initiatives, deliver insightful dashboards presentations, and reporting packages for leadership and stakeholders, and act as a financial advisor and strategic partner to key operational departments. If you have a strong proficiency in financial modeling, excellent analytical and the ability to translate complex data into actionable insight, this role may be perfect for you.</p><p><br></p><p>Major Responsibilities</p><p>· Create annual budget plans</p><p>· Provide financial analysis</p><p>· Budgeting & Forecasting</p><p>· Analyze, research, and compare data</p><p>· Assist with financial projects</p><p>· Prepare board presentations</p><p>· Evaluate capital investment proposals</p><p>· Develop investment strategies</p><p>· Conduct ROI analysis</p><p>· Mentor and develop junior members of the FP& A team</p>
We are offering an exciting opportunity for a Compliance Administrator in the financial services industry. The selected individual will play a crucial role in the company's compliance operations, assisting the Compliance Officer in various tasks to ensure adherence to regulations and to minimize risk related to the company's business.<br><br>Responsibilities:<br>• Develop and manage a comprehensive compliance calendar <br>• Contribute to the completion of diverse regulatory filings<br>• Assist in conducting self-assessments as per the Compliance Officer's design<br>• Participate in the preparation of the annual insurance application<br>• Conduct detailed compliance monitoring reviews<br>• Compile and deliver compliance monitoring reports<br>• Aid in revising company policies and procedures<br>• Research and provide answers to compliance-related inquiries from team members<br>• Assist in responding to compliance audit and examination requests<br>• Conduct thorough reviews of customer accounts and activities<br>• Ensure clear and detail oriented communication, both internally and externally<br>• Handle additional duties as assigned within the scope of the compliance function.
<p>Robert Half is offering an exciting opportunity for an Assistant Controller in the Greater Philadelphia area. In this Assistant Controller role, you will be responsible for overseeing the entire financial process as well as personnel. You will also work closely with other departments on improving efficiencies, cost reductions, and areas for growth. </p><p><br></p><p>Responsibilities:</p><ul><li>Manage and supervise financial processes, including accounts receivable, budgeting, and secondary tasks such as credit management, insurance, and banking.</li><li>Collaborate with other departments to identify opportunities for improving operational efficiency, reducing costs, and fostering growth.</li><li>Assess the organization's technology and information systems needs to align with business objectives.</li><li>Develop and oversee annual budgets to ensure they meet the company’s strategic goals.</li><li>Utilize construction-specific accounting tools, such as Textura and Procore, to streamline financial processes and reporting.</li><li>Work directly with company leadership to execute financial planning and provide actionable insights.</li><li>Ensure compliance with industry standards and regulations within the construction accounting domain.</li><li>Leverage Foundations Construction Software to manage financial data and reporting effectively.</li></ul>
<p>Thriving, Wilmington Delaware client is looking to add a Plant Controller with a proven cost accounting background to join their finance department. As the Plant Controller, you will monitor and report on KPIs, develop and implement revenue generating process improvement opportunities, oversee labor reporting and cost for all departments, prepare budgets, assist with the month end close process, and oversee inventory levels to ensure proper shipping and returns. This successful candidate will you will succeed by strategically planning and directing accounting operations while developing operating procedures that are consistent with internal policies and procedures. </p><p><br></p><p>Major Responsibilities</p><p>• Assist with monthly/annual budgeting & forecasting</p><p>• Create internal control guidelines</p><p>• Generate monthly financial forecasts</p><p>• Provide cost accounting analysis</p><p>• Oversee inventory for raw materials and finished goods</p><p>• Perform risk analysis</p><p>• Establish compliance with all GAAP requirements</p><p>• Prepare and present financial reports</p><p>• Assist management as needed</p><p>• Recommend process improvements</p>
<p>We are looking for an experienced Plant Controller to join our client's dynamic team in the Lansdale, Pennsylvania area. In this role, you will serve as the financial leader within the plant, providing strategic insights and partnering with operations to drive value creation. This position offers the opportunity to influence profitability, improve processes, and lead a high-performing finance team.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with operations, supply chain, and sales teams to identify opportunities for value creation and process improvement.</p><p>• Analyze profit and loss trends to uncover areas for reducing waste and enhancing performance.</p><p>• Oversee the budgeting, forecasting, and financial reporting processes on weekly and monthly bases.</p><p>• Manage cost accounting functions, including standard cost updates, ensuring accuracy and alignment with organizational tools.</p><p>• Ensure compliance with internal controls and lead inventory reconciliation efforts.</p><p>• Provide leadership and mentorship to a team of finance professionals, fostering operational excellence.</p><p>• Develop compelling financial narratives to help stakeholders understand the insights behind the numbers.</p><p>• Drive initiatives focused on continuous improvement, leveraging lean methodologies to optimize processes.</p><p>• Serve as a key financial advisor to leadership, contributing to cross-functional decision-making.</p><p>• Utilize advanced financial tools and systems, such as SAP, to enhance reporting and decision-making.</p>
We are looking for an experienced Controller to oversee financial operations and ensure compliance with accounting standards. This role requires someone with strong attention to detail who can manage budgets, analyze financial data, and provide strategic recommendations. The ideal candidate will thrive in a fast-paced environment and play a critical role in shaping the financial success of our organization.<br><br>Responsibilities:<br>• Manage and oversee all aspects of financial operations, including budgeting, forecasting, and reporting.<br>• Ensure compliance with accounting principles and regulatory requirements.<br>• Analyze financial data to identify trends and provide actionable insights for strategic decision-making.<br>• Maintain and update financial records and systems to ensure accuracy and efficiency.<br>• Prepare monthly, quarterly, and annual financial statements for internal and external use.<br>• Collaborate with other departments to ensure alignment of financial goals and operational strategies.<br>• Develop and implement internal controls to safeguard company assets and ensure financial integrity.<br>• Lead the preparation of audits and liaise with external auditors as necessary.<br>• Monitor cash flow and manage company investments to optimize financial performance.<br>• Train and mentor finance team members to enhance productivity and support their growth.
<p>Manufacturing firm seeks a Controller with proven internal controls experience and strong critical thinking skills. The Controller will be responsible for ensuring compliance within the chemical manufacturing sector, overseeing cost accounting, consolidations, financial reporting, budgeting, general ledger responsibilities, assisting with payroll tax processing, creating financial forecasting coordinating month-end, quarter-end, and year-end financial close processes, and implementing and maintaining internal controls to safeguard company assets. The ideal individual for this role must be a people leader, drive process improvements & ERP system enhancements, have experience with hazardous material cost tracking and compliance reporting.</p><p> </p><p>Major Responsibilities</p><ul><li>Review and manage accounting operations</li><li>Oversee the month end close process</li><li>Develop financial strategies</li><li>Prepare financial statements and reports</li><li>Account Reconciliations </li><li>Consolidate financial data</li><li>Internal Control Monitoring</li><li>Assist with internal/external audit preparation</li><li>Coach, Train, Mentor financial staff</li></ul>
<p>We are seeking a highly organized and experienced Accounting Supervisor with strong knowledge of government accounting, financial reporting, and budgeting. In this Accounting Supervisor role, the candidate will provide guidance, direction, and mentorship to the accounting team, review financial statements, revise internal reports, oversee accounts payable transactions, monitor fixed assets, perform bank reconciliations, assist with payroll accounting activities, track internal controls, and assist with the development of annual budgets and forecasting. This Accounting Supervisor must have thorough understanding of GAAP and financial accounting principles, be able to succeed in a fast-paced environment, proven leadership abilities, and possess strong analytical skills.</p><p> </p><p>Primary Responsibilities</p><p>· Review and assist with budget reports</p><p>· Analyze financial data</p><p>· Monitor profit and loss for the organization</p><p>· Assist with month end close</p><p>· Maintain a system of accounting policies and procedures</p><p>· Review financial statements, update financials as needed</p><p>· Monitor internal controls</p><p>· Assist with audit documentation</p><p>· Ensure the accuracy and timely delivery of invoices</p><p>· Recommend improvements to accounting procedures</p>
<p>Robert Half has partnered with a thriving manufacturing firm on their search for an experienced Billing & Collections Supervisor who can handle a high volume of accounts. We are looking for a candidate who can identify and monitor overdue payments, process credit memos, report collection activity, arrange debt payoffs, review trial balances, recommend accounts for escalation, prepare and distribute collection status reports, and resolve billing and customer credit issues. This Billing & Collections Supervisor will also process payments and refunds, update account records, and provide assistance where collection efforts are needed. The ideal candidate must have strong negotiation skills, excellent communication skills, and the ability to handle sensitive and confidential information professionally.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Assist with administrative activities</p><p>· Document daily collection activity</p><p>· Submit write off request as needed</p><p>· Complete collection effort calls</p><p>· Identify delinquent accounts</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
<p>The Collections Supervisor will be responsible for assisting with overseeing the daily operations of the collections team and timely collection of outstanding accounts receivables. As the Collections Supervisor you will maintain customer accounts, monitor credit operations, generate regular reports on collections status, audit aging reports, train new employees and provide ongoing training as needed, maintain strong communication with sales, customer service and billing departments, resolve customer inquiries and ensure compliance with federal and state laws related to debt collection. In this role, the candidate must possess strong leadership skills, have a strong background in credit analysis, risk assessment, excellent analytical skills, and the ability to manage multiple priorities and meet deadlines. </p><p><br></p><p>Primary Responsibilities</p><p>· Oversee daily credit and collection activities</p><p>· Create departmental collection goals</p><p>· Direct collection efforts on delinquent accounts</p><p>· Verify customer payments</p><p>· Resolve complex or escalated collection issues</p><p>· Negotiate payment terms and payment schedules</p><p>· Develop and implement collection procedures and policies to improve efficiency</p><p>· Recommend and implement process improvement to enhance collection effectiveness</p>
