Add your latest resume to match with open positions.

17 results for Customer Experience Marketing Manager in Philadelphia, PA

Customer Success Coordinator

Nazareth, PA
onsite
Temporary / Contract
22 - 28 USD / Hourly
Are you the person everyone turns to when they need help? A growing organization is looking for a Customer Success Coordinator who is passionate about providing exceptional service and building positive relationships. This role will support customers through every stage of their experience, ensuring questions are answered, needs are met, and expectations are exceeded. Responsibilities:<ul><li>Assist customers via phone, email, and online communication</li><li>Resolve inquiries and troubleshoot issues</li><li>Process orders, updates, and account information</li><li>Maintain detailed customer records</li><li>Partner with internal teams to ensure customer satisfaction</li><li>Identify opportunities to improve processes and service delivery</li></ul>
2026-08-14T00:00:00Z

Marketing/Communications Manager

Wilmington, DE
onsite
Temporary / Contract
33.25 - 38.5 USD / Hourly
Our client, a leading organization within the life sciences industry, is seeking an experienced Marketing Operations Manager to lead the strategy, planning, and execution of healthcare professional (HCP) education programs, speaker initiatives, and sponsorship activities. This individual will serve as a key operational leader, partnering across multiple business functions to ensure successful program delivery, compliance, and stakeholder engagement.Responsibilities<ul><li>Lead the planning, execution, and optimization of HCP speaker programs and educational initiatives aligned with brand and business objectives.</li><li>Manage end-to-end Speaker Bureau operations, including governance, training, contracting, logistics, vendor coordination, and operational support.</li><li>Partner closely with Commercial, Marketing, Medical Affairs, Market Access, Compliance, and external vendors to ensure seamless and compliant program execution.</li><li>Oversee sponsorship activities across congresses, events, and educational initiatives, driving successful planning, implementation, and reporting.</li><li>Develop and maintain strong relationships with internal stakeholders, HCP speakers, and external partners.</li><li>Coordinate cross-functional teams to deliver impactful educational programs while adhering to industry regulations and compliance requirements.</li><li>Track, measure, and analyze program effectiveness, identifying opportunities for continuous improvement and operational excellence.</li><li>Support vendor management, budget oversight, and operational workflows associated with speaker and sponsorship programs.</li></ul>
2026-08-12T00:00:00Z

Marketing/Communications Manager

Avondale, PA
onsite
Permanent / Full Time
75000 - 85000 USD / Yearly
We are looking for a strategic and hands-on marketing leader to guide brand growth for a consumer products organization in Avondale, Pennsylvania. This role partners closely with executive leadership to shape marketing direction, strengthen customer engagement, and support revenue-focused initiatives across multiple channels. The ideal candidate brings a balance of planning, creativity, and analytical thinking, along with the ability to turn business goals into effective campaigns and scalable marketing practices. Responsibilities: • Create and carry out multi-channel marketing plans that support company objectives, brand visibility, and sales growth. • Identify the most effective acquisition and awareness channels, then allocate efforts toward the highest-value opportunities. • Build product positioning, launch plans, and go-to-market messaging for new and existing offerings in partnership with cross-functional teams. • Oversee digital marketing initiatives, including email programs, paid media efforts, and campaign performance analysis to improve results over time. • Direct social media strategy and content priorities while providing day-to-day guidance to the Social Media Coordinator. • Develop and manage relationships with influencers, affiliates, ambassadors, agencies, and other external partners to expand reach and engagement. • Maintain the marketing calendar, coordinate campaign timelines, and ensure consistent execution across channels and customer touchpoints. • Track key performance indicators, prepare performance updates, and use data-driven insights to refine strategy and recommend growth opportunities. • Establish repeatable marketing processes and infrastructure that can support the continued expansion of the organization and team.
2026-08-13T00:00:00Z

Digital Marketing Manager

Willow Grove, PA
onsite
Permanent / Full Time
130000 - 200000 USD / Yearly
We are looking for a Digital Marketing Manager to lead a growing marketing function for a luxury retail and eCommerce business in Willow Grove, Pennsylvania. This role offers the chance to shape brand direction, expand online revenue, and strengthen customer acquisition across digital and in-store channels. The ideal candidate brings both strategic vision and hands-on execution, with the ability to guide a team and deliver measurable business results in a fast-moving environment. Responsibilities: • Guide and develop a multi-disciplinary marketing team, setting priorities and supporting execution across digital campaigns, creative projects, and brand initiatives. • Design and implement a full-funnel marketing strategy that supports revenue growth, customer engagement, and long-term brand development. • Work closely with company leadership to refine market positioning, enhance the customer experience, and support broader business objectives. • Oversee eCommerce marketing performance by improving traffic quality, conversion outcomes, customer acquisition, and online sales growth. • Direct paid digital initiatives across search, social, email, and other performance channels, using data to improve return on investment. • Identify emerging opportunities to attract new customers and expand reach through scalable acquisition programs and channel testing. • Strengthen website lead generation and optimize the customer journey to improve engagement and conversion at every stage. • Manage marketing budgets with a focus on efficiency, performance measurement, and smart allocation of spend across channels. • Ensure brand messaging remains consistent and elevated across social media, digital platforms, and retail touchpoints while reflecting luxury consumer expectations.
2026-08-14T00:00:00Z

Digital Marketing Manager

Feasterville-Trevose, PA
onsite
Permanent / Full Time
110000 - 125000 USD / Yearly
We are seeking a results-driven Digital Marketing Manager to lead online marketing strategy and enhance the customer journey for a growing, multi-location consumer-focused organization. This role blends strategic planning with hands-on execution, with a strong emphasis on driving measurable growth across digital channels, improving website performance, and increasing lead conversion. The ideal candidate will collaborate closely with internal stakeholders and external partners to align marketing initiatives with broader business objectives and elevate the overall customer experience. Key Responsibilities Develop and execute integrated digital marketing strategies across paid media, online marketplaces, and internal campaigns to drive traffic and experience in leads Manage relationships with external agencies and vendors, ensuring strong performance, accountability, and alignment with goals Optimize website performance and user experience, improving conversion rates across key pages and digital touchpoints Support initiatives that enhance the online-to-offline customer journey, increasing engagement and conversion opportunities Analyze campaign and channel performance data to identify trends, measure ROI, and continuously improve outcomes Establish KPIs and reporting frameworks to guide budget allocation and strategic decision-making Lead and develop a small team, fostering a culture of accountability, collaboration, and execution excellence Partner with senior leadership to align marketing strategies with sales goals, product priorities, and operational needs Stay current on emerging tools, platforms, and market trends to enhance marketing effectiveness and reach
2026-08-12T00:00:00Z

Marketing Communications Coordinator

Newtown Square, PA
onsite
Temporary / Contract
20 - 22 USD / Hourly
We have a client seeking a Marketing Coordinator to support the sales and marketing functions. This is a full-time contract opportunity with the possibility for extension or conversion to a permanent position. This position requires working onsite in Newtown Square, PA Monday-Friday. This person will provide day-to-day administrative and project support, including data entry, calendar coordination, preparation of marketing/event materials, and general organization of ongoing initiatives. The coordinator will also help manage incoming leads and funnel them to the appropriate Sales Counselor, maintain information within internal systems, assist with marketing events, and coordinate quarterly check-ins.
2026-08-13T00:00:00Z

Customer Service Representative

Levittown, PA
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for an experienced Customer Service Representative to support prospective and existing clients from our Delaware location. This contract opportunity is ideal for someone who enjoys guiding customers toward the right business solutions while delivering a thoughtful and responsive service experience. The person in this role will balance relationship building, order support, and accurate recordkeeping in a fast-moving environment while working closely with a collaborative team. Responsibilities:• Engage with prospective customers to understand their goals and recommend services that align with their needs• Provide a high-quality service experience by building trust, addressing questions, and following through on customer requests• Enter and manage customer orders accurately using company systems and standard workflows• Maintain complete and up-to-date client information to support service accuracy and ongoing communication• Partner with colleagues across the team to create a consistent and seamless customer journey• Keep current on service offerings, product details, and relevant industry information to support informed conversations• Contribute to individual and team performance targets while maintaining strong customer satisfaction outcomes• Organize daily priorities effectively and handle multiple assignments efficiently in a high-volume setting
2026-07-30T00:00:00Z

Customer Service Representative

Dayton, NJ
onsite
Permanent / Full Time
45000 - 55000 USD / Yearly
We are looking for a Customer Service Representative to support daily customer interactions and order coordination in the South Brunswick, New Jersey area. This role focuses on delivering responsive service, managing order-related activity, and working closely with internal teams to keep shipments and customer requests on track. The ideal candidate is organized, communicative, and comfortable handling both administrative tasks and time-sensitive service issues in a fast-paced environment. PRIOR CUSTOMER SERVICE EXPERIENCE IN LOGISTICS OR WAREHOUSING ENVIRONMENT IS REQUIRED Responsibilities:• Manage incoming calls and emails from customers, providing accurate updates, answering questions, and ensuring a high-quality service experience.• Enter and process purchase orders with attention to detail, confirming information is complete and ready for fulfillment.• Work with dispatch and warehouse personnel to help schedule outbound shipments and support on-time delivery performance.• Monitor order progress and coordinate with internal teams to address delays, inventory concerns, or service exceptions.• Investigate customer concerns and resolve issues promptly, using sound judgment to reach practical solutions.• Maintain customer records, shipment details, and service documentation through timely and accurate data entry.• Support inventory-related communication by checking product availability and relaying necessary updates to customers and team members.• Assist with the preparation and distribution of customer-facing materials such as brochures or other informational content.
2026-07-27T00:00:00Z

Customer Service Representative

Center Valley, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
Robert Half is seeking a motivated and customer-focused Customer Service Representative to join a local and growing team. In this role, you will serve as the first point of contact for customers, helping to resolve inquiries, provide product or service information, and ensure a positive customer experience. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner</li><li>Resolve customer concerns, complaints, and service issues with empathy and accuracy</li><li>Maintain detailed and accurate customer records in CRM systems</li><li>Process orders, returns, account updates, and related service requests</li><li>Collaborate with internal teams to address customer needs and improve service delivery</li><li>Educate customers on products, services, and company policies</li><li>Identify opportunities to enhance customer satisfaction and streamline support processes</li></ul>
2026-07-31T00:00:00Z

Customer Service Representative

Warminster, PA
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support daily customer interactions and administrative tasks in Warminster, PA. This is a contract opportunity is ideal for someone who enjoys assisting customers, handling incoming inquiries, and keeping records accurate and organized. The role requires a dependable, detail-oriented individual with at least 1 year of experience who can balance service, data accuracy, and office support responsibilities in a fast-paced environment. Responsibilities:• Respond to inbound customer calls courteously and provide timely assistance with questions or concerns.• Enter customer and transaction information into internal systems with a strong focus on accuracy and completeness.• Manage cash drawer activities responsibly, including handling payments and maintaining balanced records.• Organize and maintain paper documents so files remain accessible, current, and properly stored.• Deliver courteous front-line support that helps create a positive experience for customers during each interaction.• Track service-related details and update records to support smooth day-to-day operations.
2026-08-14T00:00:00Z

Customer Service Representative

Thorofare, NJ
onsite
Temporary / Contract
24 - 27 USD / Hourly
We are looking for a Customer Service Representative to support daily customer interactions and order-related activities at an onsite location in New Jersey. This long-term contract opportunity is ideal for someone who communicates clearly, handles a high volume of calls with confidence, and stays organized while working across multiple systems. The person in this role will help deliver responsive service, accurate order processing, and timely follow-up to both internal and external customers. Responsibilities:• Respond to incoming customer calls and provide clear, courteous assistance for questions, requests, and service needs.• Place outbound calls as needed to gather information, confirm details, and follow up on open customer issues.• Enter customer orders into internal systems with close attention to accuracy, completeness, and turnaround time.• Address routine service concerns by researching issues, sharing updates, and guiding customers toward resolution.• Maintain detailed records of customer interactions, order activity, and next steps within the appropriate tools.• Use Microsoft Office and other business applications to manage communications, track work, and support daily operations.• Coordinate with internal teams when additional support is needed to resolve account, product, or order-related matters.• Contribute to a detail-oriented onsite service environment by managing priorities effectively and delivering consistent customer support.
2026-08-14T00:00:00Z

Customer Service Representative

Bridgewater, NJ
onsite
Temporary / Contract
22 - 26 USD / Hourly
We're seeking a Customer Service Representative who enjoys building relationships, solving problems, and keeping orders moving from start to finish. This long-term contract opportunity offers the chance to work closely with customers and cross-functional teams while making a direct impact on the customer experience. If you're someone who thrives on communication, enjoys staying organized, and takes pride in delivering exceptional service, this could be a great fit! <ul><li>Enter, process, and manage customer orders from receipt through completion</li><li>Coordinate with internal teams to confirm pricing, inventory availability, forecasts, and order status</li><li>Monitor open orders and make updates to meet customer requirements and delivery timelines</li><li>Maintain customer account information and prepare necessary sales documentation</li><li>Process returns, customer requests, and supporting documentation as needed</li><li>Respond to customer inquiries via phone and email, providing timely updates and issue resolution</li><li>Track inventory activity and assist with order replenishment planning</li><li>Identify process improvement opportunities and support special projects as assigned</li></ul>
2026-08-11T00:00:00Z

Customer Service Representative

Monmouth Junction, NJ
onsite
Temporary / Contract
22 - 23 USD / Hourly
We are looking for a Customer Service Representative to support day-to-day client interactions from our New Jersey location. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, handling order-related questions, and providing prompt, detail-oriented service across phone-based channels. The person in this role will help maintain a positive customer experience by responding accurately, resolving concerns efficiently, and keeping order information organized and up to date. Responsibilities: • Respond to incoming customer calls and provide timely, courteous assistance for a range of service-related inquiries. • Place outbound calls as needed to follow up on requests, confirm details, and support issue resolution. • Enter customer orders accurately into internal systems while verifying product, quantity, and account information. • Review and process purchase order details to ensure requests are recorded correctly and routed without delays. • Investigate customer concerns and work toward practical resolutions that align with service expectations. • Maintain clear records of interactions, updates, and order activity to support smooth communication and tracking. • Coordinate with internal teams when necessary to address order questions, service issues, or account-related matters.
2026-08-13T00:00:00Z

Customer Service/Sales Coordinator

Wayne, PA
onsite
Permanent / Full Time
58000 - 65000 USD / Yearly
Growing global organization located in the Philadelphia Suburbs seeks a Customer Service Representative/Sales Coordinator who can assist with order follow-up, provide administrative support, discuss price quotes, and assist with warehouse activities. This dual-role is also responsible for handling customer inquiries, coordinating logistics, maintaining accurate customer records and coordinating with internal departments to facilitate timely and accurate delivery of products and services. The ideal Customer Service Representative/Sales Coordinator must be detail-oriented, organized, possess great problem-solving skills, and have excellent verbal and written communication skills. What you get to do everyday· Initiate customer quotes from sales team· Maintain organized sales records· Process orders according to customer requirements· Contract Management· Provide customers with detailed order follow-up· Ensure efficient, timely delivery of products/services· Resolve customer complaints· Assist with monthly goal setting· Sales analysis reporting· Inventory analysis· Assist with auditing process· Provide administrative support as needed
2026-08-13T00:00:00Z

Customer Service & Order Processing Representative

Edison, NJ
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a detail-oriented Customer Service & Order Processing Representative to support daily order management and customer coordination for a manufacturing organization in Iselin, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced operations environment and can balance customer communication, order accuracy, and shipment follow-through. The person in this role will work closely with sales, warehouse, and logistics partners to help ensure orders move efficiently from entry through delivery. Responsibilities:• Enter and maintain customer orders accurately in the company system, ensuring all details are complete and up to date.• Arrange transportation and determine appropriate shipping methods to support timely order fulfillment.• Partner with warehouse personnel and customers to coordinate shipment schedules, delivery updates, and order status communication.• Investigate freight damage issues and submit claims documentation when products are affected during transit.• Provide day-to-day support to the sales team and customers by answering questions, resolving order-related concerns, and following up on open items.• Handle administrative support tasks that contribute to smooth office and operations workflow.• Monitor multiple active orders at once while maintaining strong attention to detail and meeting deadlin
2026-08-07T00:00:00Z

Customer Service & Order Processing Representative

Woodbridge, NJ
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a dependable Customer Service & Order Processing Representative to support daily order management and customer coordination for a manufacturing organization. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-paced environment, enjoys working across customer service, logistics, and administrative functions, and takes pride in accuracy. In this role, you will help ensure orders move smoothly from entry through shipment while maintaining clear communication with internal teams and customers. Responsibilities:• Enter and maintain customer orders accurately in the company’s order management system, ensuring all details are complete and up to date.• Arrange transportation for outbound shipments and confirm routing aligns with delivery requirements and timelines.• Work closely with warehouse personnel and customers to coordinate shipment schedules, order status updates, and delivery expectations.• Investigate transit-related issues and submit claims for damaged goods when needed, following established procedures.• Provide day-to-day support to the sales and operations teams by responding to order-related questions and resolving routine service matters.• Handle a range of office support activities, including administrative tasks that contribute to efficient department operations.• Track multiple open orders at once and follow through on outstanding items to help keep fulfillment on schedule.
2026-08-13T00:00:00Z

Bilingual Customer Service Representative

Nazareth, PA
onsite
Temporary / Contract
18 - 23 USD / Hourly
Robert Half is seeking a friendly, customer-focused Bilingual Customer Service Representative (English/Spanish) for a growing organization in the Lehigh Valley area. This individual will serve as the first point of contact for customers, providing exceptional service while assisting with inquiries, resolving concerns, and ensuring a positive customer experience. Responsibilities<ul><li>Respond to incoming customer inquiries via phone, email, and other communication channels</li><li>Provide accurate information regarding products, services, accounts, and company policies</li><li>Assist Spanish-speaking and English-speaking customers with professionalism and empathy</li><li>Research and resolve customer concerns in a timely manner</li><li>Document customer interactions and update records within company systems</li><li>Process orders, requests, and account updates as needed</li><li>Collaborate with internal departments to ensure customer needs are met</li><li>Maintain a high level of customer satisfaction and service excellence</li></ul>
2026-08-05T00:00:00Z