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35 results for Call Center Manager in Philadelphia, PA

Help Desk Analyst II
  • Princeton, NJ
  • onsite
  • Permanent
  • 56000.00 - 73000.00 USD / Yearly
  • We are looking for a Tier 2 Help Desk Analyst to join our dynamic IT team in Princeton, New Jersey. In this role, you will tackle escalated technical issues, perform in-depth troubleshooting, and contribute to maintaining our organization's core systems. This position is ideal for someone with a solid background in Windows, networking, and enterprise applications who thrives in a problem-solving environment.<br><br>Responsibilities:<br>• Address and resolve escalated technical issues involving hardware, software, networking, and cloud-based services.<br>• Provide advanced troubleshooting support for Windows systems, Microsoft 365 applications, and Active Directory accounts.<br>• Conduct detailed diagnostics on system, application, and network problems, escalating to Tier 3 or external vendors when necessary.<br>• Assist with system maintenance tasks, including patching, updates, user provisioning, and managing group policies.<br>• Support remote users by ensuring seamless connectivity to organizational networks, Wi-Fi, and collaboration tools.<br>• Document recurring issues and their solutions in the knowledge base to enhance future troubleshooting efforts.<br>• Offer guidance and mentorship to Tier 1 team members to foster skill development and service improvement.<br>• Manage endpoint security and configuration using tools such as Intune and other management platforms.
  • 2025-08-27T19:48:50Z
Recruiter
  • Reading, PA
  • onsite
  • Temporary
  • 20.00 - 23.00 USD / Hourly
  • We are looking for a motivated and detail-oriented Recruiter to join our team in Reading, Pennsylvania. In this long-term contract role, you will be responsible for driving the recruitment process, from sourcing candidates to conducting interviews and verifying documentation. This position requires excellent communication skills, a proactive approach, and the ability to manage multiple tasks effectively.<br><br>Responsibilities:<br>• Identify and source potential candidates through diverse channels such as job boards, social media, and direct outreach.<br>• Conduct initial interviews to assess candidates' qualifications, skills, and compatibility with company culture.<br>• Perform background checks and ensure all documentation is accurate and complete.<br>• Maintain detailed records of candidate interactions and feedback for future reference.<br>• Collaborate with the recruitment team to refine and enhance selection processes.<br>• Assist in creating job postings and contribute to employer branding initiatives.<br>• Provide exceptional support throughout the hiring process to ensure a positive candidate experience.<br>• Handle additional recruitment-related tasks and projects as assigned by the supervisor.
  • 2025-08-29T12:48:55Z
Facilities Distribution Manager
  • Norristown, PA
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Specialized, distribution company seeks a Facilities/Distribution Manager with proven human resources expertise. As the Facilities/Distribution Manager, you will manage all policies and projects within the facility ensuring property workflow, organizational flow, and timely completion. In this role, you will also review project cost, monitor branch performance, oversee warehouse management, manage facility-related services, oversee inspections and risk assessments, handle HR issues as needed, manage relationships with external service providers, and ensure compliance with all local, state, and federal regulations, including OSHA. The ideal candidate for this role should have strong communication skills, proven knowledge of building systems, maintenance procedures, and safety regulations. </p><p><br></p><p>What you get to do daily</p><p>·      Oversee daily operations of distribution facilities, including receiving, storage, inventory management, and outbound logistics</p><p>·      Resolve shipping and delivery issues</p><p>·      Coordinate with transportation providers, vendors, and internal departments</p><p>·      Perform facility inspections</p><p>·      Support and facilitate the auditing process</p><p>·      Maintain inventory accuracy through cycle counts, audits, and reconciliations</p><p>·      Conduct performance reviews</p><p>·      Ensure compliance with health, safety and environmental regulations</p>
  • 2025-08-26T22:35:13Z
Office Manager
  • Christiana, DE
  • onsite
  • Permanent
  • 50000.00 - 60000.00 USD / Yearly
  • <p>Thriving accounting firm seeks an Office Manager with proven bookkeeping skills and the ability to assist with tax preparation. In this role, you will assist with data entry, drafting email correspondence, assisting with tax preparation support, overseeing meeting coordination, assisting with accounts payable transactions, vendor invoicing, processing expense reports, maintaining office inventory, and perform bookkeeping tasks. In this Office Manager role, you will keep aligned with compliance by following general accounting policies and procedures. We are looking for someone with excellent multitasking abilities and high attention to detail.</p><p><br></p><p>Responsibilities </p><p>·      Assist with administrative support</p><p>·      Data Entry</p><p>·      Accounts Payable</p><p>·      Maintain internal file/record keeping system</p><p>·      Calendar Management</p><p>·      Handle incoming and outgoing mail/packages</p><p>·      Develop and implement office policies and procedures</p>
  • 2025-09-02T20:28:58Z
Office Manager
  • Newark, DE
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>Innovative firm located in Northern Delaware Area is looking to staff a highly organized, proactive, and detail-oriented Office Manager to oversee day-to-day administrative operations. In this role, you will assist with data entry, drafting email correspondence, assisting with maintaining vendor records, overseeing meeting coordination, assisting with accounts payable transactions, vendor invoicing, processing expense reports, maintaining office inventory, and perform bookkeeping tasks. In this Office Manager role, you will keep aligned with compliance by following general accounting policies and procedures. We are looking for someone with excellent multitasking abilities and high attention to detail.</p><p><br></p><p>Responsibilities </p><p>·      Assist with administrative support</p><p>·      Data Entry/Scanning/Phones</p><p>·      Process vendor invoices and payments</p><p>·      Organize office operations and procedures</p><p>·      Compliance Management – HIPAA/OSHA</p><p>·      Maintain internal file/record keeping system</p><p>·      Calendar Management</p><p>·      Handle incoming and outgoing mail/packages</p><p>·      Assist with marketing projects as needed</p><p>·      Support budgeting and bookkeeping procedures</p>
  • 2025-08-20T18:43:58Z
Accounting Office Manager
  • Royersford, PA
  • onsite
  • Permanent
  • 75000.00 - 90000.00 USD / Yearly
  • <p>Public Accounting Firm located in the Montgomery County area is looking to staff an Accounting Office Manager who can audit and review a high volume of tax returns while maintaining the day-to-day administrative operations. In this role, you will assist with accounting and administrative tasks in addition to: manage daily accounting activities, schedule office gatherings, oversee staff training, order office supplies, build and maintain strong customer relationships, ensure compliance with policies and procedures, and research industry development. This Accounting Office Manager must have proven knowledge of administrative practices, generally accepted accounting principles and human resources expertise</p><p><br></p><p>Major Responsibilities </p><p>·      Oversee the accounts payable/receivable process</p><p>·      Manage order entry transactions</p><p>·      Order office supplies</p><p>·      Reviewing/Auditing Tax Returns</p><p>·      Assist with administrative support</p><p>·      Data Management</p><p>·      Maintain internal file/record keeping system</p><p>·      Coordinate internal and external audits</p><p>·      Spreadsheet Maintenance</p><p>·      Draft email correspondence</p>
  • 2025-08-20T19:13:46Z
Executive Assistant
  • Wayne, PA
  • onsite
  • Permanent
  • 70000.00 - 90000.00 USD / Yearly
  • <p>We are offering an exciting opportunity for an Executive Assistant in the Health Insurance industry, located in Center City Philadelphia. As an Executive Assistant, you will be expected to handle confidential matters, manage calendars, and prepare various documents while maintaining the highest level of discretion. You will also be responsible for coordinating travel arrangements, executing contracts, and handling other administrative tasks.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Handle sensitive information with the utmost discretion and confidentiality, ensuring the smooth running of the company's operations</p><p>• Coordinate and manage schedules, including internal and external appointments, meeting confirmations, and liaising with other assistants</p><p>• Prepare and draft various documents including Word, Excel, PowerPoint presentations, agendas, reports, and special projects in support of the company's objectives</p><p>• Respond to detail oriented communications on significant and non-routine matters, exercising judgment on what correspondence to handle independently</p><p>• Arrange travel itineraries including flights, visas/passports, cars, hotels, and other reservations ensuring smooth and timely travel</p><p>• Coordinate ongoing group meetings, ensuring all necessary arrangements are made in advance</p><p>• Execute contracts on behalf of the company, adhering to all relevant procedures and regulations</p><p>• Draft and prepare correspondence for internal announcements, board meetings, and organizations that the executive is involved with, ensuring accurate and timely communication</p><p>• Complete detailed corporate expenses, including tracking receipts and reimbursements, ensuring accurate financial records</p><p>• Maintain and organize files, ensuring easy access and retrieval of information when needed</p><p>• Manage CRM entries for the detail oriented, ensuring accurate and timely data entry</p><p>• Respond promptly to emails/texts/phone calls, ensuring effective and efficient communication</p><p>• Undertake ad hoc projects as required, demonstrating flexibility and adaptability</p><p>• Represent the company in a positive light through great follow-through skills and sound judgment</p><p>• Conduct research, collect and analyze information as needed, in advance, to conserve the Executive's time.</p>
  • 2025-08-26T22:35:13Z
AP Specialist
  • Aston, PA
  • onsite
  • Permanent
  • 50000.00 - 65000.00 USD / Yearly
  • <p>Prestigious firm within the manufacturing industry seeks an AP Specialist with proven ERP expertise. The AP Specialist will be responsible for processing invoices, reconciling expenses, resolving purchase order discrepancies, maintaining the general ledger, processing credit memos, reconciling monthly financial statements, preparing checks, communicating with outside vendors as needed, and overseeing the petty cash balance. The successful candidate must have excellent Microsoft Excel skills, knowledge of best practices in accounting, strong to multi-tasking abilities, and the ability to communicate effectively with internal and external stakeholders.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Efficiently process and verify vendor invoices in ERP, ensuring control over expenses.</p><p>• Analyze invoice/expense reports and record entries to charge expenses to accounts and cost centers.</p><p>• Verify and post transactions to maintain accounting ledgers.</p><p>• Reconcile monthly statements and related transactions to verify vendor accounts.</p><p>• Disburse petty cash by recording entry and verifying documentation.</p><p>• Calculate requirements on paid invoices to report sales taxes.</p><p>• Maintain confidentiality to protect the organization's value.</p><p>• Participate in educational opportunities to update job knowledge.</p><p>• Complete assigned tasks to support GL Accounting and other tasks assigned by Controller/GL Supervisor.</p>
  • 2025-08-26T22:35:13Z
Payroll Supervisor
  • Wilmington Nt, DE
  • onsite
  • Permanent
  • 80000.00 - 90000.00 USD / Yearly
  • <p>We have partnered with a reputable production company on their search for a Payroll Supervisor with in-depth knowledge of payroll procedures, regulations, and compliance requirements. In this role, you will oversee the processing of a high volume of bi-weekly payroll, ensuring policies and procedures are being followed, review and approve payroll adjustments, calculate wages, deductions, and withholdings, maintain accurate payroll records and employee data, assist with the month end close process, manage the performance of the payroll department, and prepare the annual payroll budget. Overall, as the Payroll Supervisor you will ensure the effective use of internal plans and positive employee relations while overseeing the payroll process for the company.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the activities of the payroll department to guarantee accurate payroll</p><p>• Supervise the payroll staff to ensure the department's objectives and directions are met</p><p>• Provide assistance to the Payroll Manager in the review and finalization of bi-weekly, weekly, and monthly payrolls</p><p>• Assist in the preparation of periodic reports and verification of payroll data</p><p>• Handle payroll-related inquiries and resolve employee issues in a timely and detail-oriented manner</p><p>• Aid in the preparation and interpretation of written policies and procedures for the payroll department</p><p>• Supervise high volume payroll entries using ADP WFN, ServiceTitan time, payroll adjustments, and special payments</p><p>• Assist with the calculation and tracking of overpayments</p><p>• Display knowledge of basic accounting principles and the ability to track, organize, analyze, and report data clearly</p><p>• Provide information upon request regarding employment verification, wages, periods of employment, etc., in accordance with Federal, state, and Local laws</p><p>• Act as a backup for Payroll Practitioners and act on behalf of the Payroll Manager in their absence</p><p>• Stay updated on Federal, State, and Local laws and regulations.</p>
  • 2025-08-26T22:35:13Z
Retail Media Specialist
  • Neptune City, NJ
  • onsite
  • Permanent
  • 65000.00 - 80000.00 USD / Yearly
  • The ideal candidate has direct hands-on-keyboard experience, ideally in an agency or in-house brand setting, managing and optimizing Sponsored Ads campaigns across a complex portfolio of brands and product categories. Amazon advertising experience is a must, additional platforms (Walmart, Chewy) are a plus. This person is highly analytical, comfortable with ambiguity, and well-versed in e-commerce and retail media trends (Amazon specifically). They are collaborative, autonomous, organized, detail-oriented, and intellectually curious.<br><br>This position is based out of our Neptune City, NJ facility 5x a week.<br><br>MEASURES OF SUCCESS:<br>• Support the Retail Media Manager in the tactical execution of Sponsored Ads campaigns (Sponsored Products, Sponsored Brands, Sponsored Video, Sponsored Display) on Amazon, Walmart, and Chewy.<br>• Support hands-on keyboard campaign setup, management, optimizations, and reporting.<br>• Develop and collaborate on keywords, targeting, and overall campaign strategy.<br>• Manage continuous improvement of campaign performance and track against a robust set of KPIs (ROAS, CPC, CTR, NTB, Sales, ROI, Share of Voice)<br>• Create actionable insights and recommendations in conjunction with the Retail Media Manager.<br>• Oversee campaign budget pacing and assist the Retail Media Manager in budget tracking.<br>• Collaborate with Digital Marketing and Creative to create impactful imagery and video content to use in ad campaigns.<br>• Collaborate with vendor and marketplace sales leads to align campaign coverage with inventory changes and promotions/key tentpole events.<br>• Work cross-functionally with Inventory Planning, Creative, Content, PIM Team, Sales, Brand Marketing, and Digicomm.<br><br>IDEAL CANDIDATE ATTRIBUTES:<br>• 4-year college degree or equivalent experience in marketing, business, analytics, or related field.<br>• 2+ years of hands-on experience managing and optimizing Amazon Sponsored Ads campaigns for multiple brands and/or clients simultaneously. Experience with Amazon DSP, Walmart Connect, Chewy, Criteo, Citrus Ad, Instacart Ads, and other ad platforms is a plus. Experience managing Amazon Sponsored Ads campaigns in a hybrid 1P/3P business, a big plus.<br>• Preferred experience with retail media campaign management/reporting tools such as Pacvue, Skai, Perpetua, CommerceIQ, and Teikametrics, as well as marketplace insights platforms like Helium 10, Jungle Scout, Profitero, Stackline, etc.<br>• Strong analytical skillset, proven ability to analyze and interpret data, prepare and present reporting, and communicate results, insights, and recommendations.<br>• Experience in Microsoft Office is required (Word, Excel, PowerPoint).<br>• Certifications for Amazon Advertising (Foundations, Sponsored Ads, Optimization, Video Ads) and Walmart Connect (Retail Media) are preferred. Other platforms (ex: Criteo) are a plus.<br>• Strong understanding of the E-Commerce and Retail Media landscape along with available technology and tools.<br>• Ability to manage multiple projects simultaneously, meet deadlines, and collaborate cross-functionally in a highly matrixed and fast-paced environment.<br>• Intellectual curiosity and thirst for innovation and success.<br>• Highly analytical, organized, proactive, and has a positive attitude.
  • 2025-08-07T13:19:01Z
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