We are looking for an experienced O365 Administrator to join our team in Easton, Pennsylvania. This is a contract-to-permanent position that requires a detail-oriented individual to manage and support complex email systems and cloud-based solutions. The ideal candidate will have a strong technical background and the ability to collaborate effectively with IT teams to ensure seamless operations.<br><br>Responsibilities:<br>• Monitor and troubleshoot email flow across multiple paths to maintain system reliability.<br>• Configure and manage transport rules, connectors, and relay infrastructures to optimize mail delivery.<br>• Manage authentication records and DNS settings to ensure secure and efficient email communications.<br>• Collaborate with team leads and IT departments to implement production changes and security enhancements.<br>• Respond to incidents promptly and provide solutions to minimize downtime.<br>• Maintain and update Exchange Online and on-premises Exchange relay systems.<br>• Ensure compliance with organizational policies and security standards in email configurations.<br>• Assist in the planning and execution of system upgrades and improvements.<br>• Provide technical support and guidance to users regarding Microsoft 365 and email-related issues.<br>• Document processes and solutions to maintain a knowledge base for future reference.
We are looking for an experienced Level 2 Helpdesk Engineer to join our dynamic team in New York, New York. In this role, you will provide advanced technical support, troubleshoot complex issues, and ensure smooth operations across various IT environments. This position is ideal for professionals who excel in problem-solving and are passionate about delivering exceptional service in a fast-paced, hands-on environment.<br><br>Responsibilities:<br>• Provide Level 2 technical support to diagnose and resolve complex IT issues across infrastructure, cloud services, and endpoint management.<br>• Troubleshoot and manage Microsoft 365 applications, including Exchange Online, Teams, SharePoint, and OneDrive.<br>• Administer Windows Server and Windows OS environments, ensuring optimal performance and reliability.<br>• Support VMware vSphere and vCenter environments, including setup and maintenance.<br>• Design and implement Azure and hybrid cloud solutions to meet client needs.<br>• Utilize PowerShell to automate tasks and streamline IT operations.<br>• Deploy and manage endpoint solutions using Microsoft Intune and Windows Autopilot.<br>• Collaborate with Level 1 engineers to provide guidance and mentorship.<br>• Maintain detailed documentation of processes, solutions, and technical standards.<br>• Participate in root cause analysis and implement long-term fixes to recurring issues.
<p>We are looking for a skilled Systems Administrator to join our team on a long-term contract basis in Wilton, Connecticut. In this role, you will be responsible for managing and maintaining IT systems, ensuring optimal functionality, and delivering exceptional technical support. This position offers the opportunity to work with cutting-edge technologies and collaborate with diverse teams to implement effective solutions.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for Microsoft core business applications, ensuring seamless operation and resolving issues promptly.</p><p>• Manage and support virtual environments utilizing Microsoft Azure Cloud, Hyper-V, and VMware technologies.</p><p>• Plan, implement, and maintain Microsoft-related systems such as Windows Server, SharePoint, Office 365, Teams, and other tools.</p><p>• Develop and execute tailored system solutions aligned with client needs, fostering enhanced operational efficiency.</p><p>• Configure and maintain disaster recovery systems to safeguard critical data and ensure business continuity.</p><p>• Provide network-level technical services, including managing connectivity, routers, firewalls, and system security.</p><p>• Set up and support remote access solutions, leveraging technologies such as Remote Desktop Services.</p><p>• Administer server environments, including Active Directory and Group Policy configurations.</p><p>• Create comprehensive system documentation, offer consulting services, and conduct system reviews with actionable recommendations.</p><p>• Communicate effectively with clients to provide updates, address concerns, and manage changes or planned outages.</p>
<p><strong>Overview</strong></p><p> The Technical Engineering Training Specialist is responsible for developing and delivering training programs for both internal and external customers across a full product ecosystem (including instruments, reagents, and digital tools). The role ensures users gain a high level of understanding regarding functionality, maintenance, troubleshooting, and operation.</p><p><br></p><p><strong>Essential Duties & Responsibilities</strong></p><ul><li>Provide training to new hire field service and technical support engineers on all system types, covering installation through decommission. Training may be conducted in-person, remotely, or through virtual/live-streamed sessions.</li><li>Provide training to customer biomedical/biomechanical technicians as requested, focusing on preventive maintenance and basic service operations. Training may be in-person, remote, or virtual/live-streamed.</li><li>Deliver lectures and hands-on demonstrations covering safety, installation, programming, maintenance, troubleshooting, and operation. Follow defined course outlines, distribute materials, administer tests, and demonstrate relevant procedures.</li><li>Administer written and practical examinations and document performance outcomes for internal reporting.</li><li>Maintain training equipment in optimal working condition, ensuring instruments, components, and instructional materials are current and functional.</li><li>Observe trainees during instruction, provide support, and answer questions.</li><li>Review and update training content as needed to ensure continuous improvement, retiring outdated documentation and developing new materials when appropriate.</li><li>Participate in meetings, seminars, and industry training to maintain professional knowledge and integrate new information into instruction.</li><li>Ensure that all classes have access to functioning equipment, necessary consumables, and printed materials prior to instruction.</li></ul><p><br></p><p><br></p>
<p>Job Summary:</p><p><br></p><p>We are seeking a skilled and motivated System Engineer to join our team in New York City. As a System Engineer, you will be responsible for maintaining and optimizing our IT infrastructure, ensuring the smooth operation of our systems, and providing technical support to end-users. The ideal candidate should have 5+ years of experience in system administration, with a strong focus on Azure, Windows, Active Directory, VMware, Barracuda Backups Appliance, SAN Nimble storage, and MFT/SFTP technologies.</p><p><br></p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>Manage and maintain the company's IT infrastructure, including servers, storage systems, network devices, and related components.</p><p>Monitor and troubleshoot system performance, ensuring high availability and reliability of all systems.</p><p>Configure and administer Azure cloud services, including virtual machines, storage, networking, and security.</p><p>Oversee the Windows server environment, including installation, configuration, and maintenance of servers and services.</p><p>Manage Active Directory, including user accounts, group policies, security permissions, and domain services.</p><p>Perform virtualization tasks using VMware, including server provisioning, virtual machine management, and troubleshooting.</p><p>Administer and monitor Barracuda Backups Appliance for data backup and recovery operations.</p><p>Maintain and support SAN Nimble storage systems, ensuring optimal performance and availability.</p><p>Collaborate with cross-functional teams to implement and maintain secure file transfer protocols (MFT) and secure file transfer protocol (SFTP) solutions.</p><p>Perform system upgrades, patches, and security updates in accordance with industry best practices.</p><p>Provide technical support to end-users, resolving issues related to hardware, software, and network connectivity.</p><p>Create and maintain documentation related to system configurations, procedures, and troubleshooting guides.</p><p><br></p><p><br></p><p><br></p>
<p>We are a technology-driven organization building advanced, hardware-integrated software platforms used by customers in real-world environments. Our products combine data capture, analytics, and intuitive user interfaces to deliver reliable, high-impact solutions at scale.</p><p> </p><p>We’re hiring a <strong>Software Quality Assurance Engineer</strong> to join our team. This dual-focused role is responsible for fully automating the software testing suite while improving the operational efficiency of applications deployed in the field. The ideal candidate bridges quality assurance and technical support, with a strong emphasis on automation, diagnostics, and continuous improvement.</p><p> </p><p><strong><u>Key Responsibilities</u></strong></p><p> </p><p><strong>I. Software Quality & Automation Framework Development</strong></p><ul><li>Design, build, and maintain robust, scalable test automation frameworks.</li><li>Develop and execute automated UI and API tests using tools such as Selenium WebDriver and Postman.</li><li>Participate in software release cycles, performing validation and providing technical feedback to engineering teams.</li></ul><p><strong>II. Operational Efficiency & Tooling</strong></p><ul><li>Develop and maintain scripts (PowerShell, Bash) to automate system diagnostics, support tasks, and operational workflows.</li><li>Build lightweight internal tools to enhance diagnostic capabilities and streamline support processes (Python experience is a strong plus).</li><li>Document testing, automation, and support processes using tools such as Confluence, and manage workflows in Jira.</li></ul><p><strong>III. Technical Support & Cloud Operations</strong></p><ul><li>Resolve technical issues by providing timely, effective support via phone, email, and remote sessions, with a strong focus on Windows-based environments.</li><li>Use SQL and database expertise (including MySQL) to perform complex data queries and analysis while ensuring data integrity during troubleshooting.</li><li>Monitor and troubleshoot applications deployed in AWS environments, demonstrating foundational knowledge of EC2, S3, and CloudWatch.</li></ul><p> </p>
Provide technical support and innovative cloud solutions in alignment with business objectives, by designing, architecting, maintaining, and operationalizing cloud-based web applications. Design, implementing, integrating, maintaining, optimizing, and administering cloud solutions, infrastructures, and platforms. Evaluate, test, design, develop, and integrate new cloud technologies and processes to support existing infrastructure and modernization efforts and provides recommendations for future technologies and growth Support and maintain existing software functionality; to investigate, analyze and correct identified defects Improve the maintainability and performance of existing software through application refactoring Independently responsible for the entire lifecycle of medium and large features from design through deployment. Perform pull requests / merge requests, branch management, and build and deployments Build, deploy, and maintain CI/CD pipelines for multiple stacks May serve as a technical lead on projects Review technical design documentation and participates in technical reviews Create proper documentation for software being built
<p>We are looking for an experienced HRIS Analyst to join our team in Englewood Cliffs, New Jersey. In this contract role, you will play a key part in managing and optimizing human resources information systems to support the organization's HR functions. This position requires a strong background in HRIS analysis, implementation, and database management.</p><p><br></p><p>Below are the key qualification for the position:</p><ul><li>Extensive experience as an HRIS Analyst, with deep proficiency in UKG (configuration, troubleshooting, reporting, and module management).</li><li>Strong knowledge of employment regulations and standard HR and Payroll practices.</li><li>Ability to leverage technology to resolve challenges, modernize processes, and streamline HR operations.</li><li>Excellent communication and teamwork skills, with experience partnering across multiple stakeholders including leadership teams.</li><li>Proven track record supporting and optimizing HR systems and processes.</li><li>Demonstrated self-initiative and a highly motivated, proactive approach to managing work and driving results.</li></ul><p>Strong data analytics skills, including the ability to interpret financial data, build insights, and support data-driven decision making.</p>
<p><strong>Senior Manager, SEC Reporting & Technical Accounting</strong></p><p><br></p><p><strong>Role Overview</strong></p><p>This leader will drive the integrity of external reporting and guide the organization through complex technical accounting matters. You'll shape scalable accounting policies, manage equity-related accounting, and partner across the business to ensure transparent, audit-ready disclosures. The role requires a blend of technical depth, operational judgment, and cross-functional influence.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><p><strong>Technical Accounting & Policy Leadership</strong></p><ul><li>Serve as the primary advisor on technical accounting topics, including business combinations, lease arrangements, impairments, commissions, derivatives, and equity-based compensation</li><li>Draft and maintain comprehensive technical accounting memos that meet U.S. GAAP and audit standards</li><li>Design, implement, and oversee global accounting policies to ensure consistency across teams and jurisdictions</li><li>Evaluate new accounting guidance, determine organizational impact, and lead adoption efforts</li></ul><p><strong>External Reporting & Compliance</strong></p><ul><li>Lead preparation and review of quarterly and annual SEC filings, including 10-Qs, 10-Ks, 8-Ks, Proxy statements, and related XBRL work</li><li>Partner with Legal, Tax, FP& A, Investor Relations, and other teams to ensure disclosures are complete, accurate, and aligned</li><li>Support external auditors through timely documentation, strong communication, and a robust internal control environment</li><li>Maintain and strengthen SOX compliance related to reporting processes and technical accounting areas</li></ul><p><strong>Equity & Stock-Based Compensation</strong></p><ul><li>Oversee all accounting and reporting for stock-based compensation programs and equity activity</li><li>Ensure calculations, valuations, and disclosures are accurate and timely</li></ul><p><strong>Process Improvement & Team Development</strong></p><ul><li>Identify opportunities to streamline reporting and technical accounting workflows, using tools such as Workiva and NetSuite</li><li>Lead automation and optimization initiatives to enhance accuracy and efficiency</li><li>Mentor, coach, and develop team members to elevate technical capabilities and support career growth</li></ul>
<p>We are looking for a skilled CRM Systems Analyst to join our team in Essex County, New Jersey. In this role, you will act as a subject matter expert, ensuring the efficient use of CRM systems across various departments, including sales, customer service, operations, and finance. This position requires strong technical expertise and the ability to bridge communication between end users and technical teams.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary subject matter expert for the FSM system, ensuring its effective use across multiple departments.</p><p>• Collaborate with stakeholders to gather, analyze, and document business requirements for system improvements.</p><p>• Act as a liaison between technical teams and end users, facilitating clear communication and understanding.</p><p>• Conduct system testing, including AB testing, to validate functionality and identify areas for optimization.</p><p>• Provide technical support and training to users, addressing issues and sharing best practices.</p><p>• Oversee system integrations, ensuring compatibility with other platforms such as field service management and cloud technologies.</p><p>• Implement and maintain backup technologies to safeguard system data.</p><p>• Monitor and manage system performance, addressing issues related to Active Directory and Linux technologies.</p><p>• Drive Agile Scrum methodologies to enhance project delivery and team collaboration.</p>
We are looking for a skilled Network Administrator to join our team in New York, New York. This long-term contract position is ideal for an experienced, detail-oriented candidate with a strong background in managing and maintaining network infrastructure, hardware, and software. The role requires a proactive individual who can ensure seamless connectivity and system performance while addressing technical challenges efficiently.<br><br>Responsibilities:<br>• Manage and maintain the organization's network infrastructure, including hardware, software, and devices.<br>• Configure and troubleshoot Mac computers, Apple devices, and other computer hardware.<br>• Implement and oversee configuration management processes to ensure optimal system operation.<br>• Utilize MDM technologies and tools such as Jamf Pro to streamline device management.<br>• Administer user access and security protocols using Okta and other authentication systems.<br>• Collaborate with teams to set up and maintain audio-visual equipment for meetings and presentations.<br>• Provide technical support and resolve issues related to Rippling software and other enterprise applications.<br>• Monitor network performance and ensure timely upgrades to maintain system efficiency.<br>• Develop and document procedures for network administration and device management.<br>• Stay updated on emerging technologies to recommend improvements and solutions.
A global biopharmaceutical company with a growing U.S. presence is seeking a Director of Pricing Policy and Analytics to lead pricing policy evaluation and build an advanced analytics function within the U.S. Pricing & Contracting team. This role plays a key part in shaping pricing strategies, assessing the impact of evolving healthcare policy, and supporting executive decision-making through data-driven insights.<br><br>In this role, you will:<br><br>Evaluate the impact of U.S. healthcare policy (e.g., IRA, CMS reforms, international reference pricing) on pricing strategies and market access.<br><br>Design and implement data-driven pricing dashboards and analytical models to support pricing decisions and strategic planning for in-line and pipeline assets.<br><br>Benchmark pricing strategies across therapeutic areas and geographies; track payer/PBM behavior, formulary trends, and contract performance.<br><br>Oversee advanced analytics efforts, including price elasticity analysis, scenario modeling, and value-based pricing strategy development.<br><br>Use claims data and forecasting tools to inform data-backed reimbursement strategies.<br><br>Collaborate cross-functionally with Market Access, Government Affairs, Legal, Regulatory, Finance, and Commercial teams to ensure pricing approaches are consistent, competitive, and compliant.<br><br>Key stakeholders include:<br><br>U.S. Market Access & Patient Services<br><br>Government Affairs<br><br>Finance & Government Pricing<br><br>Legal and Compliance<br><br>What we’re looking for:<br><br>8–12 years of experience in pharmaceutical pricing and contracting, pricing policy, market access, or advanced analytics, particularly within brand/specialty products.<br><br>Master’s degree preferred (e.g., MBA, Finance, Healthcare Management, or related field).<br><br>Strong knowledge of U.S. healthcare reimbursement landscape and pricing frameworks; global exposure a plus.<br><br>Hands-on experience with value-based contracting and policy analysis.<br><br>Proficiency with SAS, R, Python, or Tableau for data modeling and visualization.<br><br>Excellent communication skills and the ability to simplify complex data for senior leadership.<br><br>Ideal candidate traits:<br><br>Analytical mindset with a proactive, hands-on approach.<br><br>Entrepreneurial spirit with the ability to manage multiple initiatives in a fast-moving environment.<br><br>Detail-oriented and highly organized.<br><br>Additional Details:<br><br>Travel: Approximately 10%<br><br>Work model: Hybrid (3 days per week in Princeton, NJ office)<br><br>Benefits include:<br><br>401(k) with match<br><br>Medical, dental, and vision insurance<br><br>Company-paid life and disability coverage<br><br>HSA/FSA options<br><br>Legal and pet insurance<br><br>Paid parental leave<br><br>Mental health resources<br><br>Employee discounts and incentive compensation programs
<p>Join our dynamic and growing Managed IT Services Provider as a Level 3 IT Helpdesk Engineer. We are looking for a highly skilled technical leader to serve as the final escalation point for complex technical issues across diverse client environments. This in-person position is ideal for senior engineers who thrive in high-accountability, hands-on MSP settings.</p><p>Key Responsibilities:</p><ul><li>Act as the top-level escalation for complex production issues.</li><li>Diagnose and resolve advanced problems in infrastructure, cloud, identity, and applications.</li><li>Lead root cause analysis and implement long-term remediation solutions.</li><li>Design, implement, and maintain enterprise-grade IT solutions.</li><li>Take ownership of complex technical projects for both clients and internal teams.</li><li>Ensure seamless transition of new services and solutions into support.</li><li>Mentor and support Level 1 and Level 2 engineers.</li><li>Maintain thorough documentation and uphold technical standards.</li></ul><p>Technical Focus Areas:</p><ul><li>Administer and support Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive).</li><li>Manage Windows Server and Windows OS environments.</li><li>Troubleshoot and manage VMware vSphere/vCenter systems.</li><li>Design and support Azure and hybrid cloud environments, including Azure Virtual Desktop (WVD), FSLogix, and multi-session Windows.</li><li>Implement and maintain SAML SSO, MFA, and cloud identity solutions.</li><li>Lead endpoint management with Microsoft Intune / Endpoint Manager and deploy Windows Autopilot.</li><li>Automate processes using PowerShell scripting.</li></ul><p><br></p>
<p>Join our team as a Project Manager overseeing mission-critical OT network infrastructure. In this role, you’ll ensure the integrity, security, and performance of a large-scale WAN that supports essential building operations and vendor devices.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Network Oversight & Management:</strong></li><li>Own the integrity and security of a large-scale OT WAN, connecting 6,000+ endpoints across diverse devices and systems.</li><li>Enforce management and security policies set by the CIO and cybersecurity team.</li><li>Analyze and administer Meraki network infrastructure, including switches, firewalls, and access points, using the Meraki dashboard for centralized configuration and monitoring.</li><li><strong>OT Infrastructure Support:</strong></li><li>Provide technical direction and support for 50+ vendors as they connect devices critical to building operations, including:</li><li>Building Management Systems (BMS)</li><li>Energy meters and monitoring systems</li><li>Security cameras, recorders, and access controls</li><li>Lighting control systems</li><li>Elevator destination dispatch systems</li><li>User workstations and viewing stations</li><li><strong>Cybersecurity & Compliance:</strong></li><li>Implement, monitor, and manage a comprehensive security stack to protect network and OT data.</li><li>Expertly utilize cybersecurity and network management tools such as WSUS, Forescout NAC, Blackpoint MDR, ThreatLocker, Altiris, and GoverLAN.</li><li>Work collaboratively to enforce network security policies and uphold compliance standards.</li><li><strong>Vendor and Partner Management:</strong></li><li>Serve as the primary technical liaison for approximately 50 vendors and contractors.</li><li>Collaborate effectively with external partners, contractors, and internal teams for timely problem resolution and deployment of new building technologies.</li><li><strong>Project Management:</strong></li><li>Lead network-related projects from initiation to completion, ensuring timely delivery within budget.</li><li>Develop and maintain detailed network documentation, diagrams, and Standard Operating Procedures (SOPs).</li><li>Manage service tasks and tickets through to closeout.</li></ul><p><br></p>
We are looking for a skilled IT Infrastructure Specialist to join our dynamic team in New York, New York. This role requires a proactive and analytical individual who excels at problem-solving and delivering effective technological solutions. The successful candidate will play a key role in maintaining and enhancing IT systems, while providing hands-on support and fostering collaboration across the organization.<br><br>Responsibilities:<br>• Oversee and maintain network infrastructure, including Wi-Fi systems, to ensure optimal performance and security.<br>• Support server operations, disaster recovery planning, and implement cybersecurity measures.<br>• Manage user access controls and enforce security policies to protect organizational systems.<br>• Research emerging technologies and recommend solutions to improve IT efficiency.<br>• Maintain detailed documentation of system configurations, processes, and troubleshooting procedures.<br>• Act as the primary contact for third-party IT consultants, ensuring effective communication and collaboration.<br>• Establish and manage relationships with IT vendors to ensure reliable service delivery.<br>• Provide comprehensive technical support and guidance to all staff members.<br>• Contribute to network-related projects, including upgrades, implementations, and system decommissioning.<br>• Ensure compliance with cybersecurity best practices, including endpoint protection and identity management.
<p>Position Summary</p><p>We’re looking for a Sr. SQL developer, responsible for solving complex data and workflow challenges and building tools that directly impact production, fulfillment, and reporting systems. You’ll work closely with cross-functional teams to design, develop, and support custom software solutions that drive operational efficiency and scalability.</p><p><br></p><p>Top Responsibilities</p><ol><li>Design & Develop Custom Solutions: Build and maintain Windows-based and web applications that integrate with production systems, inventory tools, and third-party platforms.</li><li>Data Engineering & Automation: Create data workflows using SQL Server, SSIS, and other tools to automate print production, reporting, and invoicing processes.</li><li>System Integration: Develop interfaces with devices and systems such as barcode scanners, shipping tools, and ERP platforms.</li><li>Project Collaboration: Partner with technical leads and account managers to define project goals, test solutions, and ensure successful deployment.</li><li>Mentorship & Support: Guide junior developers and provide ongoing support for deployed applications, including training and documentation.</li></ol>
Design, build, and maintain scalable test automation frameworks using tools such as Playwright, Appium, Selenium, Cypress, and others. Collaborate with cross-functional teams to define test strategies and ensure comprehensive test coverage. Develop and maintain automated test scripts in Java, JavaScript, and C#. Integrate automated tests into CI/CD pipelines to support continuous delivery. Analyze test results, identify root causes, and drive resolution of issues. Mentor and support entry level engineers, fostering a culture of continuous learning and improvement. Communicate effectively with stakeholders to report progress, risks, and quality metrics. Solid Manual testing skills. Ability to understand and articulate complicated requirements for test case creation.
<p>We are looking for an Accounting Policies & Procedures Specialist to join our team in Short Hills, New Jersey. This role is ideal for someone who is dedicated and detail oriented, with strong technical accounting expertise and a passion for maintaining compliance with regulatory standards. As part of a hybrid work schedule, you will contribute to the development and oversight of accounting policies while conducting research and ensuring adherence to industry guidelines.</p><p><br></p><p>Responsibilities:</p><p>• Lead the development and refinement of accounting policies and procedures across the organization.</p><p>• Conduct annual reviews and updates of accounting policies to ensure compliance with regulatory standards.</p><p>• Monitor activities of the Financial Accounting Standards Board (FASB) and the National Association of Insurance Commissioners (NAIC), providing timely updates to relevant teams.</p><p>• Perform in-depth accounting research on GAAP and statutory accounting principles, collaborating with other finance groups.</p><p>• Ensure adherence to records and information management policies within the Finance department.</p><p>• Oversee quality control for quarterly and annual regulatory filings, ensuring all documentation complies with disclosure requirements.</p><p>• Ensure organizational compliance with GAAP and statutory accounting principles.</p><p>• Collaborate with cross-functional teams to manage and complete projects effectively.</p><p>• Prepare and review technical whitepapers to support accounting decisions.</p><p>• Support the transition to new headquarters, ensuring seamless operations during the interim period.</p>
<p>Industry: Energy & Utilities</p><p>Location: New Jersey (Hybrid – onsite 3 days per week; local candidates required)</p><p><br></p><p>Position Overview</p><p>We are seeking an experienced Business Analyst to support large‑scale information technology initiatives within the Energy & Utilities domain. This role is ideal for someone who enjoys variety, thrives in a fast‑paced environment, and is motivated by solving complex business problems through technology.</p><p>As a key liaison between business stakeholders and technical teams, you will gather requirements, analyze data, and help deliver solutions that support operational and customer‑focused initiatives.</p><p><br></p><p>Key Responsibilities</p><ul><li>Gather, document, and validate business requirements through interviews, workshops, and user stories</li><li>Analyze and map business processes to identify optimization and improvement opportunities</li><li>Collaborate closely with IT and cross‑functional teams to design solutions aligned with business goals</li><li>Perform time‑sensitive energy and utility data analysis to support business initiatives, performance metrics, and customer insights</li><li>Ensure solution alignment across multiple stakeholders and functional teams</li><li>Participate in testing, validation, and implementation activities to ensure project success</li><li>Produce clear, structured documentation including business requirements, process flows, and functional specifications</li></ul>
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
We are looking for a Field Service Engineer to join our team in Springfield, New Jersey. This role involves hands-on work in the installation, testing, and repair of advanced systems, both in-house and on-site. The position requires independent work and frequent travel, making it ideal for individuals who thrive in dynamic environments.<br><br>Responsibilities:<br>• Conduct diagnostic testing, troubleshooting, and repairs on tone telemetry and SCADA systems, ensuring functionality down to the assembly level.<br>• Collaborate with factory personnel to perform system diagnostics and suggest enhancements to software and firmware performance.<br>• Lead system training, installation, and startup processes, ensuring projects meet contractual requirements and are finalized for acceptance.<br>• Document all activities through detailed trip and expense reports, including configuration updates, identified issues, and resolutions.<br>• Comply with company ISO 9001 standards and procedures in all aspects of the role.<br>• Support the Systems Engineering Department during the final testing and acceptance phases of systems prior to shipment.<br>• Travel approximately 50% of the time to perform fieldwork at customer locations.<br>• Execute additional assignments as needed to support operational goals.
<p>Robert Half Financial Services is recruiting for a Money Market/Repo Trade Support role for a global boutique Bank firm located in midtown Manhattan. Our client requires 2+ years Money Market or Repo Trade Operations experience at a Bank, with knowledge of MM, Repo, FX products. Experience using Opics system is advantageous. This role is hybrid remote requiring 2-3 days per week in the midtown Manhattan office.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Price fix/floating rate notes based on swap, credit risk and yield curve considerations</li><li>Price Repo collateral based on specific issue and technical factors in the treasury market</li><li>Price USD/FX Depo Swap based on exchange rates</li><li>Other financial instruments that the Branch considers strategically appropriate</li><li>Forecast running cash position and calculate how each transaction influences current and future cash flows</li><li>Maintain Repo I/O ratio in conjunction with internal limits</li><li>Maintain DTC clearing fund requirements and prevent any limit breaches</li><li>Develop relationship with counterparties (inter-Bank, Dealers, FICC, MMF, and FRB)</li><li>Participate in meetings/events where the market participants participate and make/keep relationships with them</li><li>Inputting transactions into the Opics System</li><li>Perform daily settlement of the Bank’s balances with Branch’s primary bank, assuring positive balances and no over drawn accounts</li><li>Execute all short-term funding needs and trading activities within authorized limits</li><li>Make FICC margin call RINGI</li><li>Make transaction RINGI reports</li><li>Monitor credit lines for potential problems and devise solutions to minimize the Branch’s risk exposure</li><li>Acquire and analyze market information and share with the TR group and management when needed</li><li>Control, reconcile and adjust the Opics system, ensuring accuracy of all cash trader’s details</li><li>Quote rates to our Loan Group and accommodate their funding/repayment needs and adjustments</li><li>Make internal tickets of loan transactions for the Operation Group</li><li>Prepare and secure all necessary documents in accordance with internal compliance guidelines</li><li>Prepare “Know Your Customer Questionnaire” for new counterparties</li><li>Participate in various projects at the beginning stage and make suggestions</li></ul>
<p>Robert Half is seeking a detail-oriented and dependable detail oriented for a General Office Warehouse contract opportunity. </p><p><br></p><p> Responsibilities: Perform accurate data entry, document filing, and organization of business correspondence Support inventory tracking and maintain up-to-date records of stock and shipments Assist with order processing, shipping, and receiving functions Collaborate with team members to ensure timely and efficient workflow Uphold company policies and contribute to a safe and positive work environment</p>
<p>We are looking for a skilled Cyber Security Analyst to join our team in Bethlehem, Pennsylvania. In this long-term contract role, you will be responsible for managing and maintaining cybersecurity tools and systems to protect sensitive data and ensure system integrity. Collaborating closely with IT teams and external vendors, you will play a vital role in safeguarding information systems and supporting business operations.</p><p><br></p><p>Responsibilities:</p><p>Oversee the daily operations and management of cybersecurity tools, including log management systems, endpoint detection and response agents, firewalls, vulnerability management systems, zero trust solutions, and remote access systems.</p><p>Monitor and maintain the performance, reliability, and security of cybersecurity infrastructure to support business needs.</p><p>Collaborate with the Infrastructure team to identify, address, and resolve cybersecurity issues or incidents impacting systems.</p><p>Develop, implement, and maintain cybersecurity policies, standards, and procedures in alignment with governance frameworks and best practices. Provide technical guidance and support to IT and OT teams regarding cybersecurity technologies and solutions.</p><p>Conduct regular assessments of cybersecurity tools and systems to ensure optimal functionality and compliance.</p><p>Stay updated on emerging cybersecurity trends and recommend enhancements to the existing infrastructure.</p><p>Coordinate with vendors and third-party providers to ensure effective implementation and operation of cybersecurity solutions.</p><p>Perform vulnerability assessments and work to mitigate risks within the organization’s network and systems</p>
We are looking for an experienced Technical Operations Director to lead and optimize our managed services delivery organization in New York, New York. In this senior leadership role, you will oversee technical teams, service operations, and client support functions, ensuring operational excellence and exceptional service quality. This position requires a strategic mindset and a commitment to developing scalable processes that support organizational growth while exceeding client expectations.<br><br>Responsibilities:<br>• Lead and mentor teams across Service Desk, Field Engineering, Systems Engineering, and Project Delivery to ensure operational excellence.<br>• Manage end-to-end performance metrics, including service quality, escalation processes, and client satisfaction.<br>• Develop and implement scalable policies, procedures, and documentation to maintain high-quality service delivery.<br>• Oversee daily service operations, ensuring prompt responses and resolutions for client environments.<br>• Serve as an escalation point for key clients, fostering strong relationships and ensuring effective communication.<br>• Collaborate with Account Management teams to support strategic planning, QBRs, and client technology roadmaps.<br>• Ensure proper management of cloud, on-premise, and hybrid infrastructures, including Microsoft 365, Azure, networking, and security solutions.<br>• Lead the evaluation and deployment of new technologies to enhance operational efficiency and service capabilities.<br>• Drive operational improvements through automation, standardization, and alignment with industry best practices.<br>• Oversee compliance with security standards, risk management protocols, and regulatory requirements.
