<p>Benefits:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>life insurance</li><li>401k</li><li>paid time off</li></ul><p>Responsibilities</p><ul><li>Collect, validate, and maintain accurate data across multiple systems and reports.</li><li>Enter, update, and reconcile data within SAP to ensure consistency and data integrity.</li><li>Develop, maintain, and enhance spreadsheets, dashboards, and reports using Microsoft Excel (including formulas, pivot tables, lookups, and data analysis tools).</li><li>Analyze large datasets to identify trends, discrepancies, and actionable insights.</li><li>Support operational and financial teams with recurring and ad hoc data requests.</li><li>Perform routine data quality checks and audits to ensure accuracy and completeness.</li><li>Document data processes, definitions, and reporting standards.</li></ul><p><br></p>
<p>Robert Half is seeking a detail-oriented and customer-focused <strong>Sales Support Specialist</strong> to join a local team. In this role, you will provide administrative and operational support to the sales team, help maintain strong client relationships, and ensure the smooth execution of sales processes. The ideal candidate is highly organized, responsive, and comfortable working in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide day-to-day support to the sales team with administrative tasks and account coordination</li><li>Prepare quotes, proposals, presentations, and sales-related documentation</li><li>Process orders, track shipments, and help resolve order or billing issues</li><li>Maintain accurate customer and sales data in CRM and internal systems</li><li>Respond to customer inquiries and route requests to the appropriate team members</li><li>Coordinate meetings, appointments, and follow-up communications for sales representatives</li><li>Assist with reporting, pipeline tracking, and sales performance metrics</li><li>Support contract management, renewals, and onboarding documentation as needed</li><li>Collaborate with internal departments including customer service, operations, and finance to ensure timely service delivery</li></ul><p><br></p>
<p>We are looking for a Customer Experience Specialist to join a manufacturing organization in a contract capacity with permanent potential. This position focuses on strengthening the customer journey by combining technical training, call center oversight, and parts support into a consistent service experience. The role will work across customer-facing teams to ensure accurate product knowledge is shared effectively and that service interactions are handled with professionalism, clarity, and responsiveness.</p><p><br></p><p>Responsibilities:</p><p>• Design and deliver product and technical training programs for sales personnel and field service teams using current and reliable equipment information.</p><p>• Organize and facilitate instructor-led learning sessions.</p><p>• Monitor daily call center activity and provide guidance that helps resolve customer questions, technical concerns, and service-related issues effectively.</p><p>• Partner with leadership to improve service quality across customer support, technical assistance, and parts-related interactions.</p><p>• Support parts operations by helping maintain inventory accuracy, workflow consistency, and timely response to internal and external requests.</p><p>• Provide hands-on troubleshooting assistance for equipment and connectivity concerns reported by customers or internal staff.</p><p>• Review support trends and customer feedback to identify opportunities for stronger training content and better service outcomes.</p><p>• Communicate with customers and cross-functional teams through phone and email channels to ensure issues are documented, addressed, and followed through to resolution.</p>
<p>We are looking for a Customer Experience Specialist to join our team on a Contract basis. This role is ideal for someone who enjoys creating a welcoming front-office experience while keeping administrative and customer support tasks organized and on schedule. You will serve as a key point of contact for visitors and internal teams, helping daily office activities run smoothly through strong communication, attention to detail, and dependable follow-through.</p><p>Hours are Mon 11-4, Wed 11-4, Friday 10-3</p><p><br></p><p>Responsibilities:</p><p>• Welcome guests, clients, and service providers in a courteous and attentive manner, ensuring a positive first impression of the office.</p><p>• Manage incoming mail and package deliveries, routing items accurately to the appropriate recipients.</p><p>• Prepare and coordinate outbound shipments, including packaging materials and shipment documentation as needed.</p><p>• Keep digital and physical records well organized so information can be accessed quickly and accurately.</p><p>• Provide day-to-day administrative support to the Customer Service team, helping with scheduling, correspondence, and related office tasks.</p><p>• Enter, update, and verify data in company systems with a high degree of accuracy and confidentiality.</p><p>• Handle clerical assignments such as document preparation, filing, and inbox support to maintain efficient workflows.</p><p>• Assist with general office coordination and other operational duties based on business needs.</p>
<p>We are looking for a Customer Experience Specialist to join a branch team in Morris Plains, New Jersey in a contract role with the potential to become permanent. This position is ideal for someone who enjoys helping customers, handling financial transactions with accuracy, and creating a positive service experience in a fast-moving environment. The role combines day-to-day member support, transaction processing, account assistance, and careful record maintenance while upholding branch policies and service standards.</p><p><br></p><p>Responsibilities:</p><p>• Provide attentive front-line support by understanding member questions, clarifying account and service options, and delivering accurate guidance tailored to individual needs.</p><p>• Address everyday service issues efficiently and escalate more advanced concerns when necessary to ensure timely resolution and a strong customer experience.</p><p>• Handle cash and check activity with precision, including receiving, verifying, and distributing funds in accordance with established balancing and control procedures.</p><p>• Complete routine financial transactions such as deposits, withdrawals, transfers, loan payments, and money orders while maintaining accuracy and compliance.</p><p>• Support account servicing activities by assisting with opening, updating, and closing deposit products and ensuring all required documentation is properly completed.</p><p>• Maintain organized and accurate records related to transactions, service requests, and account activity, including timely preparation of forms and internal documentation.</p><p>• Contribute to daily branch operations by balancing assigned work, researching discrepancies, and assisting with opening or closing tasks as needed.</p><p>• Promote appropriate products and services by identifying customer needs and recommending solutions that align with their financial goals.</p><p>• Follow security, privacy, and regulatory requirements consistently, and report unusual activity or operational concerns to help maintain a secure branch environment.</p>
<p>We are looking for a Customer Care Social Media Specialist to join a wholesale distribution organization. This hybrid opportunity offers a Long-term Contract assignment with a schedule that allows some flexibility, combining four days onsite with one remote workday each week. The person in this role will support customer-facing and administrative activities that help maintain service quality, coordinate internal operations, and protect the company’s brand experience.</p><p><br></p><p>Responsibilities:</p><p>• Organize and support recurring meetings for leadership and cross-functional groups by handling scheduling, meeting materials, communications, and follow-up documentation.</p><p>• Maintain customer service and satisfaction records with accuracy, updating databases and coordinating with internal teams and external partners as needed.</p><p>• Respond to customer-related issues by tracking concerns, assisting with resolution activities, and preparing correspondence for agencies or other outside parties.</p><p>• Process service-related administrative tasks such as fulfillment requests, documentation updates, and other operational support tied to customer care programs.</p><p>• Help manage office coordination needs, including supply monitoring, workspace organization, and onboarding preparation for incoming team members.</p><p>• Provide calendar support and assist with travel planning and conference call arrangements for stakeholders when required.</p><p>• Handle sensitive situations with sound judgment and professionalism, especially when matters may affect customer relationships or public perception.</p><p>• Contribute to special projects and offer flexible support during occasional evening or weekend business needs.</p>