<p>We are looking for 20 dedicated Call Center Specialists to join our clients 100% remote Customer Support Team. This Contract to permanent position requires individuals who can excel in a fast-paced, high-volume call center environment. The ideal candidate will possess strong communication skills, attention to detail, and a customer-focused mindset to ensure seamless interactions and high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound calls from members, medical providers, and other parties, addressing inquiries and resolving issues.</p><p>• Process and adjust claims accurately while adhering to established guidelines.</p><p>• Provide clear and empathetic communication to address customer concerns and questions.</p><p>• Offer detailed information on fee schedules, network participation, and procedural requirements.</p><p>• Maintain accurate and up-to-date customer records and collaborate effectively with internal teams.</p><p>• Redirect misdirected calls, troubleshoot non-routine issues, and provide suitable solutions.</p><p>• Investigate and resolve inquiries using decision-support tools and training resources.</p><p>• Educate callers on processes and validate their understanding to ensure clarity.</p><p>• Support organizational projects and assist other departments as assigned by management.</p><p>• Adapt communication styles to align with the caller’s level of understanding.</p>
<p>We’re looking for a hands-on IT Support Specialist to provide front-line (Tier 1) support across a modern Microsoft environment. You’ll resolve end-user incidents in the field and via remote tools, manage tickets through Zoho ManageEngine, and keep our workforce productive across Windows 11 devices, M365 GCC apps, and RingCentral communications.</p><p><br></p><p>What You’ll Do</p><ul><li><strong>Front-Line Support (Tier 1):</strong> Triage, troubleshoot, and resolve first-contact issues for ~550 users (hardware, OS, M365 apps, printers, basic network/connectivity, and RingCentral).</li><li><strong>Ticket Management:</strong> Log, categorize, prioritize, and close tickets in <strong>Zoho ManageEngine</strong>; follow SLAs and escalate appropriately.</li><li><strong>Device Support:</strong> Image, deploy, and maintain <strong>Windows 11</strong> laptops/desktops; perform basic peripheral and printer support.</li><li><strong>Account Administration:</strong> Perform basic user administration in <strong>Microsoft 365 GCC</strong> (password resets, license checks, group membership) per policy.</li><li><strong>Voice/UC Support:</strong> Handle Tier 1 issues for <strong>RingCentral</strong> (softphone setup, call quality checks, device pairing).</li><li><strong>Field Work:</strong> Provide deskside support, conference room/AV setup, and on-site troubleshooting as needed.</li><li><strong>Documentation:</strong> Update knowledge base articles, ticket notes, and asset records; contribute to How-To guides for end users.</li><li><strong>Customer Experience:</strong> Deliver clear, friendly communication; set expectations; follow through on resolutions.</li></ul><p><br></p>
We are looking for a dedicated Learning Specialist to join our team in Maitland, Florida. This Contract to permanent position offers the opportunity to shape impactful training programs that empower employees to perform at their best. The role focuses on designing, delivering, and evaluating learning initiatives tailored to organizational needs, leveraging innovative methodologies to enhance employee development.<br><br>Responsibilities:<br>• Develop and implement onboarding and skill enhancement programs that align with organizational goals.<br>• Collaborate with internal teams, including patient services, field management, and marketing, to identify and address training needs.<br>• Conduct thorough assessments to ensure training materials are consistent and effective across the organization.<br>• Apply adult learning principles to create engaging training experiences through virtual sessions, e-learning, self-study, and other methods.<br>• Continuously explore and integrate new approaches to improve the efficiency and effectiveness of training development.<br>• Work closely with the instructional design team to create and refine online learning modules.<br>• Maintain accurate records of employee training participation and progress, providing regular updates and reports.<br>• Monitor and assess the impact of training initiatives to ensure they meet organizational objectives.<br>• Act as a subject matter expert in designated areas to provide specialized training and support.<br>• Ensure compliance with required training documentation and maintain up-to-date logs.
<p>We are looking for a skilled Staff Accountant to join our team on a contract basis in Orlando, Florida. The ideal candidate will possess strong expertise in full-cycle accounting and cash reconciliations, with a proven ability to handle journal entries and manage the general ledger. This position requires excellent attention to detail, time management abilities, and proficiency in Microsoft Excel.</p><p><br></p><p>Responsibilities:</p><p>• Perform daily, weekly, and monthly bank and cash reconciliations to ensure accuracy and compliance.</p><p>• Research and resolve discrepancies between bank statements, billing systems, and the general ledger, including outstanding checks, deposits in transit, ACH, wires, and other variances.</p><p>• Prepare journal entries and analyze debits and credits to maintain accurate financial records.</p><p>• Reconcile cash receipts and ensure timely and accurate posting and application of payments.</p><p>• Maintain detailed reconciliation schedules and supporting documentation for audits and reporting.</p><p>• Support month-end and year-end close processes related to cash accounts.</p><p>• Ensure adherence to internal controls, company policies, and regulatory requirements.</p><p>• Collaborate cross-functionally to resolve cash posting issues and improve reconciliation processes.</p><p>• Train on and utilize Accounttrak software effectively in daily operations.</p>
We are looking for an experienced Billing Specialist to join our team on a contract-to-permanent basis in Winter Park, Florida. This position plays a key role in supporting the financial operations of a non-profit organization by ensuring accurate and timely preparation, submission, and tracking of invoices for grants, contracts, and program services. The ideal candidate will have a strong background in billing processes, compliance, and financial reporting, with a commitment to maintaining data integrity and resolving discrepancies effectively.<br><br>Responsibilities:<br>• Prepare and submit accurate invoices for grants, contracts, and program services in compliance with funder and payer requirements.<br>• Collaborate with program leaders and finance staff to verify service data and align billing with program activities.<br>• Maintain organized and audit-ready billing files that adhere to grant, contract, and regulatory standards.<br>• Communicate with funders, payers, and internal teams to address billing inquiries and resolve compliance issues.<br>• Track billed amounts, monitor receivables, and ensure grant reimbursement aligns with budgets and contract limits.<br>• Investigate and resolve billing discrepancies, denials, and other issues, escalating complex matters when necessary.<br>• Ensure accuracy of billing-related data in case management, accounting systems, and spreadsheets.<br>• Generate routine reports on billing, aging, and grant reimbursements to support strategic financial decision-making.<br>• Identify opportunities for process improvements and assist in implementing enhanced billing procedures.<br>• Monitor spending against budgets and contract limits to support effective revenue tracking.
<p>Altamonte Springs company is looking for an Accounts Payable Specialist. Responsibilities of the Accounts Payable Specialist will include, but not limited to the following.</p><p> </p><p>-- Review, code, and process vendor invoices.</p><p><br></p><p>-- Verify accuracy of vendor information, invoice amounts, and proper approvals.</p><p><br></p><p>-- Ensure payments are made on time while maximizing available discounts.</p><p><br></p><p>-- Reconcile vendor statements and resolve discrepancies promptly.</p><p><br></p><p>-- Maintain organized and complete electronic records of all payable transactions.</p><p><br></p><p>-- Serve as a primary contact for vendor inquiries and payment status updates.</p><p><br></p><p>-- Set up and maintain vendor accounts in accordance with company policy and tax regulations (including W-9 management).</p><p><br></p><p>-- Reconcile AP subledger to the general ledger.</p><p><br></p><p>-- Support preparation of year-end audits and provide requested documentation to auditors.</p><p> </p><p>For immediate consideration regarding the Accounts Payable Specialist position, please send your resume to Andy Poquette, VP - Practice Director. ***You can message me on LinkedIn ( Andy Poquette ) to send me your resume directly. My email is also located on LinkedIn. You can also call 407-284-3424.</p>
We are looking for a skilled Contracts Specialist or Paralegal with expertise in architecture, engineering, or construction contracts to join our team in Deland, Florida. This long-term contract position offers an opportunity to play a vital role in reviewing and managing service agreements while ensuring compliance with risk management standards. The ideal candidate will bring a strong background in contract analysis, legal research, and negotiation strategies.<br><br>Responsibilities:<br>• Analyze and assess various contract documents, including NDAs, teaming agreements, solicitations, client agreements, and subconsultant agreements.<br>• Implement established risk management protocols and adapt review strategies to meet client and legal requirements.<br>• Examine solicitation documents to identify key contractual obligations, restrictions, and opportunities for clarification.<br>• Assist administrative staff in evaluating solicitation forms and completing necessary documentation.<br>• Conduct legal research to interpret statutory obligations related to indemnification, liability, and defense for design experts.<br>• Edit and redline contracts while drafting clear explanations for proposed changes.<br>• Apply knowledge of liability insurance to contract reviews and risk assessments.<br>• Communicate effectively with internal teams, clients, prime consultants, and subconsultants to facilitate contract negotiations.<br>• Ensure all agreements align with organizational standards and statutory regulations.<br>• Provide guidance and support during contract negotiations to resolve discrepancies and clarify terms.
<p><br></p><p><br></p><p>Responsibilities:</p><p>• Perform general administrative duties, including document editing, printing, and handling paperwork.</p><p>• Manage communications and documentation using Microsoft Word, Outlook, and Excel.</p><p>• Utilize Adobe Creative Suite tools, such as InDesign and Photoshop, to support graphic design and layout needs.</p><p>• Work with provided design templates to produce marketing materials and other deliverables.</p><p>• Assist in planning and coordinating events, including broker meetings and photography sessions.</p><p>• Organize workspaces and maintain an efficient office environment.</p><p>• Provide client-facing support by assisting visitors with sign-in, paperwork, and answering inquiries.</p><p>• Collaborate with brokers and other stakeholders to ensure seamless event execution and office operations.</p><p>• Ensure all tasks are completed accurately and promptly, supporting the overall success of the team.</p>
We are looking for a detail-oriented Client Services Representative to join our team in Winter Park, Florida. In this role, you will be responsible for supporting executive leadership, managing administrative workflows, and ensuring the office operates smoothly and efficiently. The ideal candidate will excel in organization, critical thinking, and effective communication.<br><br>Responsibilities:<br>• Coordinate and oversee daily office operations, including scheduling, vendor management, mail services, and facility coordination.<br>• Maintain organized records for vendor contracts, service agreements, and document retention systems.<br>• Assist in preparing agendas, minutes, and materials for internal meetings, board sessions, and committee gatherings.<br>• Support compliance efforts by collecting data, preparing reports, and responding to examiner requests.<br>• Manage marketing communications processes and ensure timely delivery.<br>• Facilitate onboarding and offboarding processes, including equipment setup and system access.<br>• Collaborate with IT providers to address office technology needs and troubleshoot system issues.<br>• Process client transactions, maintain financial reports, and ensure accurate documentation.<br>• Research and resolve client concerns while delivering exceptional service.<br>• Plan and coordinate employee appreciation events and social activities.
<p><strong>Overview</strong></p><p>The CRM & Lifecycle Marketing team delivers personalized customer experiences across digital engagement channels by leveraging data, insights, and technology. This role supports end‑to‑end campaign development, audience segmentation, technical execution, and quality assurance within Adobe Campaign Classic. You will also serve as an on‑the‑ground resource supporting internal and external partners in expanding e‑commerce distribution through a third‑party logistics provider.</p><p>This position reports to the Manager, CRM & Lifecycle Marketing and requires onsite presence in Florida four days per week.</p><p><strong>Responsibilities</strong></p><p><strong>CRM & Campaign Execution</strong></p><ul><li>Design, build, and maintain end‑to‑end marketing campaigns—from audience selection to HTML development, data validation, proofing, and deployment—within Adobe Campaign Classic.</li><li>Perform SQL queries and analyze large datasets in Snowflake to segment, qualify, and troubleshoot customer audiences.</li><li>Translate technical details and data findings into clear insights and campaign concepts for non‑technical marketing partners.</li><li>Conduct technical analysis, level‑of‑effort estimates, and contribute to the creation of direct channel communications.</li><li>Monitor automated campaign performance through reporting tools, ensuring accurate deployment cadence.</li><li>Partner with QA teams to perform comprehensive testing and proofing prior to launch.</li></ul><p><strong>E‑Commerce Distribution Support</strong></p><ul><li>Serve as the onsite resource supporting execution and expansion of e‑commerce distribution with a third‑party logistics provider.</li><li>Collaborate with internal teams and external partners to ensure alignment between marketing operations and distribution initiatives.</li></ul>
<p>Our client, a leader in the manufacturing industry, is seeking a skilled <strong>Controller</strong> to manage daily financial operations and lead a high-performing accounting team in an in-office environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and manage all aspects of the accounting department, including team leadership, workflow management, and staff development.</li><li>Prepare accurate and timely financial statements in compliance with U.S. GAAP.</li><li>Lead and manage audit processes, including preparation, coordination, and review with internal and external auditors.</li><li>Maintain strong internal controls and implement process improvements for efficiency and compliance.</li><li>Ensure compliance with company policies, state, and federal regulations.</li><li>Collaborate cross-functionally to support the operational needs of a manufacturing environment.</li><li>Report Business Unit financial results to the corporate center by the 4th business day of each month</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Bachelor’s degree in Accounting, Finance, or related field.</li><li>Strong technical accounting expertise and public accounting experience.</li><li>Proven experience as a Controller or in a similar hands-on management role within manufacturing.</li><li>In-depth knowledge of financial reporting, audit, and review processes.</li><li>Experience and proficiency with NetSuite or SAP</li><li>Exceptional analytical, organizational, and communication skills.</li><li>CPA required</li></ul><p> </p><p>This is a fully in-office role ideal for a motivated professional who thrives in a collaborative and fast-paced environment.</p><p><br></p><p>Please send your resume to Molly Waldman. You can message me on LinkedIn (Molly Waldman) to send me your resume directly. My email is also located on LinkedIn.</p><p><br></p>
<p>We are seeking a motivated and experienced Accounts Receivable Manager with 5+ years of experience within construction industry. Construction-related expertise—such as handling collections, NTOs, lien releases, AR, and billing—is highly desired. The ideal candidate will be a hands-on leader with a proven ability to train and develop high-performing teams. Sage Intacct experience is a plus. This is a fully in-office role, perfect for a hungry and eager professional looking to advance their career in a dynamic environment.</p><p>Responsibilities:</p><ul><li>Oversee accounts receivable, billing, and collections processes with a focus on accuracy and efficiency.</li><li>Handle construction-related tasks, including managing NTOs and lien releases.</li><li>Lead, train, and develop a high-performing AR and collections team.</li><li>Collaborate with internal and external stakeholders to resolve discrepancies and drive improvements.</li><li>Utilize Sage Intacct (preferred) to streamline AR workflows and reporting.</li></ul><p><br></p><p>Please send your resume to Molly Waldman. You can message me on LinkedIn (Molly Waldman) to send me your resume directly. My email is also located on LinkedIn.</p><p><br></p><p><br></p>
<p>We are looking for an experienced Accounts Payable Specialist to join our team in Orlando, Florida. This role focuses on accounts payable functions and requires strong analytical and organizational skills. As a Contract to Full-Time position, it offers an excellent opportunity to grow professionally within a dynamic work environment.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage full-cycle accounts payable operations with accuracy and efficiency.</p><p>• Conduct analysis and data entry for invoices, ensuring compliance with company policies.</p><p>• Support month-end closing activities by preparing necessary reports and reconciliations.</p><p>• Utilize Oracle software to manage financial transactions and maintain records.</p><p>• Generate weekly status reports to provide updates on accounts payable activities.</p><p>• Collaborate with internal teams to address discrepancies and resolve payment issues.</p><p>• Maintain organized documentation for auditing and reporting purposes.</p><p>• Ensure timely and accurate processing of payments to vendors and suppliers.</p><p>• Apply advanced Excel skills to analyze data and prepare financial reports.</p>
We are looking for a skilled and detail-oriented individual with experience in Medical Billing, Claims, and Collections to join our team in Daytona Beach, Florida. This role focuses on managing accounts receivable and collections for commercial insurance and Medicare/Medicaid accounts while ensuring compliance and accuracy in claims processing. As a long-term contract position, it offers the opportunity to contribute to vital healthcare operations within a dynamic environment.<br><br>Responsibilities:<br>• Handle accounts receivable clean-up activities, prioritizing outstanding commercial and Medicare/Medicaid balances.<br>• Oversee collection efforts by following up on aged accounts and resolving discrepancies to ensure timely payments.<br>• Review and process claims with a focus on accuracy, compliance, and timely reimbursement.<br>• Utilize Epic system work queues to verify that claims are complete, clean, and ready for submission.<br>• Collaborate with internal teams to support efficient billing operations and resolve AR-related challenges.<br>• Identify recurring issues in claims or AR processes and recommend improvements.<br>• Maintain accurate and up-to-date documentation across systems to ensure seamless operations.<br>• Provide expertise in navigating both legacy and updated systems for efficient claims and collections handling.<br>• Communicate effectively with payers to address disputes and secure resolutions for outstanding balances.
