<p><strong>Position Overview</strong></p><p>We are seeking a detail-oriented Customer Service & Order Processing Specialist to support order management, customer communication, and shipping coordination in a fast-paced office environment. This role is fully onsite and requires strong data accuracy, customer service experience, and familiarity with EDI and shipping processes.</p><p><strong>Key Duties & Responsibilities</strong></p><ul><li>Enter and process customer purchase orders with a high level of accuracy</li><li>Perform invoicing, scanning, and document management</li><li>Use EDI systems to receive customer orders and transmit ASNs and invoices</li><li>Review incoming orders for accuracy, including part numbers, pricing, and product availability</li><li>Coordinate order fulfillment with Shipping and Distribution teams</li><li>Prepare and communicate customer-specific shipping, labeling, and documentation requirements</li><li>Schedule shipments through customer and freight carrier portals</li><li>Access customer and carrier websites to ensure compliance with shipping requirements</li><li>Communicate with customers via phone and email to support order placement, address inquiries, resolve issues, and respond to complaints</li><li>Maintain accurate records and ensure timely follow-up on all order-related activity</li></ul><p></p>
We are looking for a success-driven Customer Service Representative to join our team in Cerritos, California. In this Contract to permanent position, you will play a key role in supporting clients by ensuring their needs are addressed efficiently and professionally. If you excel in communication, organization, and problem-solving, this opportunity is ideal for you.<br><br>Responsibilities:<br>• Handle incoming calls and respond promptly to customer inquiries with professionalism and accuracy.<br>• Manage email correspondence, ensuring timely and effective communication.<br>• Perform data entry tasks to maintain accurate customer records and order information.<br>• Assist with order processing and entry, ensuring all details are verified and completed.<br>• Schedule appointments and coordinate showroom visits as needed.<br>• Provide support to clients through inbound and outbound calls, addressing any concerns or questions.<br>• Utilize Microsoft Word and Excel to create documents and manage data effectively.<br>• Maintain a high level of organization while multitasking in a fast-paced environment.<br>• Collaborate with team members to enhance customer satisfaction and streamline processes.
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in City of Industry, California. This is a Contract-to-Permanent position, offering an excellent opportunity for growth while delivering exceptional support to our customers. The ideal candidate will bring strong communication skills and a commitment to providing outstanding service in a fast-paced environment.<br><br>Responsibilities:<br>• Provide prompt and attentive assistance to customers through phone and email channels.<br>• Address customer inquiries and resolve issues with accuracy and efficiency.<br>• Support collection activities, including contacting customers regarding overdue accounts (training will be provided).<br>• Maintain accurate and organized records of customer interactions and transactions.<br>• Collaborate with team members to ensure consistent and high-quality service delivery.<br>• Follow established procedures and guidelines to meet company standards.<br>• Handle sensitive information with confidentiality and integrity.<br>• Assist in identifying and implementing improvements to customer service processes.<br>• Communicate effectively with customers while maintaining a positive attitude.<br>• Participate in team meetings and contribute to achieving department goals.
Customer Experience Specialist<br>Reports to: Director, Customer Experience<br>Job Requirements:<br>• Three years+ experience in a medium to large Inbound/Outbound<br>Call Center environment<br>• Experience with multiple customer points of contact (chat, email, fax, phone)<br>• Understanding of the complete sales cycle from lead generation to sales close<br>• Must be able to understand troubleshooting and repair techniques and be able to communicate them to in-home service technicians, store personnel and consumers<br>• Familiar with Return Goods Authorization processing<br>• Experience working in an environment where performance is measured by standard Key Performance Indicators (KPI)<br>Key Functional Skills/Knowledge<br>• Keyboard and data input proficiency (35 wpm)<br>• Strong problem solving skills.<br>• Active listener who is service oriented<br>• Strong interpersonal skills with a positive, pleasant and respectful demeanor<br>• Excellent written and verbal communication skills<br>• Computer proficient in Word, Excel and Outlook<br>• Self-motivated, team player who values continuous learning<br>• Attentive to detail<br>Desired Education<br>• High School Diploma or GED<br>• College or trade school degree/experience preferred
<p>We are looking for a dedicated Customer Service Officer to join our team on a contract basis in Santa Monica, California. As part of a company specializing in premium infant formula and nutrition products, you will play a vital role in ensuring exceptional service and support to our retail partners and customers. This position requires strong organizational skills, problem-solving abilities, and excellent communication to successfully manage customer interactions and administrative tasks. This is a hybrid position with in-office work on Mondays, Wednesdays, and Fridays, and remote work on Tuesdays and Thursdays. The standard hours are 9:00 AM to 5:00 PM.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer communications, process orders, and manage payment data with accuracy.</p><p>• Coordinate order management and shipment schedules to ensure timely and efficient fulfillment.</p><p>• Support customer onboarding and electronic data interchange (EDI) projects as needed.</p><p>• Collaborate with customers to address inquiries and resolve issues, delivering an outstanding B2B experience.</p><p>• Participate in regular team meetings to prioritize tasks and align on project goals.</p><p>• Handle administrative responsibilities to maintain smooth customer service operations.</p><p>• Work independently with accountability, ensuring tasks are completed efficiently without onsite supervision.</p><p>• Receive thorough cross-training to ensure a seamless transition into the role.</p>
<p>Robert Half is partnering with a fast-growing <strong>consumer products brand</strong> headquartered in <strong>Carlsbad</strong> to hire a personable, solution‑oriented <strong>Customer Support Specialist</strong>. You’ll be the voice of the brand across phone, email, chat, and order portals—solving problems, tracking orders, and turning first‑time buyers into repeat customers. This is an ideal role for someone who loves a mix of service, light order management, and cross‑department collaboration with sales, operations, and shipping.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Own daily <strong>customer communications</strong> via phone, email, and chat; triage inquiries and resolve issues quickly and professionally.</li><li>Manage <strong>order entry</strong> and edits, shipment tracking, RMAs, replacements, and warranty claims.</li><li>Research and resolve delivery delays, damaged shipments, and mis‑shipments; coordinate with <strong>3PL/warehouse</strong>.</li><li>Maintain accurate case notes, update CRM records, and track trends to provide feedback to leadership.</li><li>Guide customers through <strong>product selection</strong>, promos, and basic troubleshooting; escalate technical issues as needed.</li><li>Collaborate with <strong>Sales Ops</strong> and <strong>Accounting</strong> on order holds, credits, tax, and payment discrepancies.</li><li>Prepare daily and weekly summaries on <strong>SLAs</strong>, ticket volumes, and top customer pain points.</li><li>Contribute to <strong>knowledge base</strong> articles and help streamline macros, templates, and SOPs.</li></ul>
<p>We’re currently hiring for a <strong>Part-Time Office Assistant</strong> role in <strong>Artesia, CA.</strong></p><p>This is a public-facing, administrative support role ideal for someone who enjoys helping people, staying organized, and working in a calm, professional office environment.</p><p><strong>Position Details:</strong></p><ul><li><strong>Title:</strong> Part-Time Office Assistant</li><li><strong>Location:</strong> Artesia, CA</li><li><strong>Pay:</strong> $18/hour</li><li><strong>Schedule:</strong> M-F 12pm-4pm</li></ul><p><strong>Responsibilities include:</strong></p><ul><li>Greeting visitors and assisting walk-ins</li><li>Answering and directing phone calls</li><li>Scheduling appointments and supporting office operations</li><li>Data entry, filing, and maintaining records</li><li>Assisting with paperwork, customer forms, and payments</li><li>Keeping the front office organized and professional</li></ul><p><br></p>
<p><br></p><p>Role Overview</p><p>The position is a hybrid of customer service and light bookkeeping, with a heavy emphasis on accuracy and detail orientation. Very few phone calls—most work is email and computer-based.</p><p>________________________________________</p><p>Primary Responsibilities</p><p>Order Processing & Labeling (50–60% of role)</p><p>• Manage 50–60 accounts (large customers such as Living Spaces)</p><p>• Enter new orders daily (mostly email-driven)</p><p>• Create and set up law labels for manufacturing</p><p>• Ensure error-free order entry and documentation</p><p>Fulfillment Support & Shipment Prep (30–40% of role)</p><p>• Create packing releases for drivers (quantities per package)</p><p>• Prepare shipping labels</p><p>• Deliver shipping labels to manager and warehouse (must be able to walk over to warehouse manager)</p><p>• Generate and send customer invoices</p><p>Customer Service Support (~10%)</p><p>• Handle minor disputes or discrepancies</p><p>• Maintain clear communication with customers via email</p><p><br></p>
<p>We are a stable and growing manufacturing company headquartered in Ontario, CA, known for delivering high-quality products to customers nationwide. As we continue to expand, we are seeking a detail-oriented and proactive Accounts Receivable Specialist to join our accounting team.</p><p>This role is ideal for someone who thrives in a fast-paced, high-volume environment and enjoys working cross-functionally with sales, customer service, and operations.</p><p><br></p><p>Position Overview</p><p>The Accounts Receivable Specialist will manage full-cycle AR functions, including invoicing, cash applications, collections, and account reconciliations. Experience in a manufacturing or distribution environment is highly preferred due to the complexity of customer billing, freight terms, deductions, and chargebacks.</p><p><br></p><p>Key Responsibilities</p><ul><li>Generate and distribute customer invoices accurately and timely</li><li>Post daily cash receipts (ACH, wires, lockbox, credit card)</li><li>Perform account reconciliations and maintain AR aging schedules</li><li>Manage collections efforts and follow up on past-due accounts</li><li>Investigate and resolve billing discrepancies, deductions, and chargebacks</li><li>Partner with Sales and Customer Service to resolve customer disputes</li><li>Assist with month-end close (AR reconciliations, bad debt analysis)</li><li>Prepare reports related to aging, DSO, and cash flow forecasting</li><li>Support year-end audit requests</li></ul>
<p>We are seeking a <strong>Senior Workers’ Compensation Claim Representative</strong> to join our team in Los Angeles, CA. This is an on-site, full-time temporary role. The <strong>Senior Workers’ Compensation Claim Representative</strong> will be responsible for managing all aspects of lost time claims for California, ensuring superior customer service and compliance with state regulations. As a <strong>Senior Workers’ Compensation Claim Representative</strong>, you’ll work closely with attorneys, vendors, and internal teams to deliver high-quality claims management services.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage workers' compensation lost time claims from start to closure</li><li>Conduct comprehensive investigations and evaluate compensability</li><li>Communicate claim decisions to insureds, claimants, and attorneys</li><li>Administer statutory medical and indemnity benefits throughout claim lifecycle</li><li>Set and adjust reserves within authority limits</li><li>Collaborate with attorneys on hearings and litigation strategies</li><li>Direct nurse case managers, rehabilitation vendors, and telephonic case managers</li><li>Ensure compliance with all statutory filing requirements</li><li>Pursue subrogation opportunities where applicable</li><li>Maintain detailed file notes and participate in claim reviews</li></ul><p><br></p>
<p><strong>Marketing Associate / Coordinator / Assistant (Temporary)</strong></p><p><strong>Service Type:</strong> 52 Week Contract</p><p><strong>Location: </strong>Glendale, CA 91201</p><p><strong>Overview</strong></p><p>We are seeking a highly organized, proactive, and creative <strong>Marketing Associate</strong> to support retention and innovation initiatives within a dynamic retail marketing team. This junior-level role is ideal for someone eager to learn, collaborate, and contribute to high-impact campaigns that drive customer loyalty, engagement, and growth.</p><p>The Marketing Associate will work closely with cross-functional partners across Marketing Strategy, PR, Digital Marketing, Creative, Digital Product, Data/Tech, and E-Commerce Site teams to help execute strategies that elevate the overall customer experience.</p><p><strong>Key Responsibilities</strong></p><ul><li>Assist in developing and rolling out retention-focused campaigns, including loyalty programs, seasonal activations, and personalized outreach.</li><li>Coordinate timelines, asset delivery, and stakeholder communication for smooth execution of marketing initiatives.</li><li>Help identify innovative messaging and incremental editorial approaches to increase audience engagement.</li><li>Support planning and execution of CRM activations across email, SMS, push notifications, and app channels.</li><li>Maintain the CRM benefits calendar and ensure alignment with broader promotional and marketing timelines.</li><li>Manage the TikTok content calendar and assist in coordinating content with internal teams, PR partners, and cross-functional business units as needed.</li><li>Assist in reviewing and monitoring TikTok content creators to support brand safety standards.</li><li>Contribute to pilot programs and A/B testing across new and emerging marketing tactics (e.g., SMS, experimental activations).</li><li>Track campaign performance metrics and compile insights to inform future innovation efforts.</li><li>Assist in identifying key customer lifecycle moments—such as welcome, post-purchase, winback, and price-drop opportunities—to support engagement and retention.</li><li>Collaborate with CRM and analytics teams to analyze performance data and uncover gaps or friction points.</li><li>Support the development of journey-based campaigns across email, SMS, site, and social channels that align with seasonal priorities and product launches.</li><li>Partner with Email, SMS, and Site teams to ensure cohesive messaging and strategic alignment.</li><li>Work with creative and digital teams to ensure assets and functionality support campaign goals and brand standards.</li><li>Coordinate with Consumer Insights and Analytics teams to measure campaign results and extract key learnings.</li><li>Maintain tracking documents and prepare weekly performance summaries.</li><li>Prepare meeting agendas, document action items, and capture next steps.</li><li>Provide project management support, activation follow-ups, and logistical coordination.</li></ul>
We are looking for a motivated and results-driven Inside Sales Representative to join our team in Gardena, California. This Contract to permanent role offers an exciting opportunity to engage with customers, drive sales growth, and contribute to our organization's success. If you thrive in a fast-paced environment and excel at building strong customer relationships, we encourage you to apply.<br><br>Responsibilities:<br>• Conduct proactive outbound sales calls to existing, dormant, and potential customers to identify and secure new business opportunities.<br>• Prepare and manage quotes, orders, RMAs, and related documentation efficiently within the company's system.<br>• Deliver exceptional customer service by handling order management, providing timely follow-ups, and resolving issues effectively.<br>• Collaborate with Production Control, Engineering, and other departments to ensure accurate delivery schedules and customer satisfaction.<br>• Research and source vendors and materials for external processing requirements.<br>• Maintain detailed and accurate records, process necessary paperwork, and create job travelers as required.<br>• Foster customer retention and drive referrals by maintaining consistent and effective communication.<br>• Represent the company at trade shows and participate in other sales-related events as needed.<br>• Execute additional tasks and responsibilities as assigned to support team objectives.
<p>We are looking for a detail-oriented part time Billing/Administrative Assistant to join our team in Hawthorne, California. In this long-term contract role, you will play a critical part in managing billing processes, maintaining accurate records, and supporting administrative operations. This position requires strong organizational skills and the ability to handle repetitive tasks with precision.</p><p><br></p><p>Responsibilities:</p><p>• Process daily shipment billing and verify the accuracy of related documentation.</p><p>• Organize and maintain test reports and essential records in a systematic manner.</p><p>• Scan, file, and manage paperwork to ensure proper recordkeeping.</p><p>• Accurately input customer orders into the system.</p><p>• Assist with export compliance procedures and maintain required documentation.</p><p>• Coordinate truck schedules and oversee shipping logistics.</p><p>• Prepare FedEx shipping labels and collaborate with freight forwarders for timely deliveries.</p><p>• Provide general administrative support to ensure smooth daily operations.</p>
<p>A respected professional services firm in San Diego is seeking a <strong>Senior Client Services Coordinator</strong> who thrives at the intersection of client experience, operational precision, and executive support. This is a high-visibility role supporting key accounts and leadership while ensuring white-glove service delivery. This position is ideal for someone who has outgrown traditional administrative work and is ready to own client workflows end-to-end.</p><p><br></p><p><strong>What You’ll Drive</strong></p><ul><li>Serve as primary administrative liaison for high-value client accounts</li><li>Coordinate complex scheduling, deliverables, and client communications</li><li>Monitor service timelines and proactively resolve bottlenecks</li><li>Prepare client-facing reports, presentations, and correspondence</li><li>Maintain CRM data integrity and account documentation</li><li>Partner cross-functionally with finance, operations, and leadership</li><li>Track KPIs and generate service performance reports</li><li>Support process improvement initiatives across the client lifecycle</li></ul>
We are looking for a highly skilled Administrative Assistant to join our team in Glendale, California. This is a contract position requiring exceptional organizational and communication abilities to support the Human Resources department. The role involves handling complex administrative tasks, maintaining accurate records, and providing outstanding customer service to ensure smooth departmental operations.<br><br>Responsibilities:<br>• Perform advanced administrative tasks, including document preparation, proofreading, and editing for accuracy and compliance.<br>• Organize and maintain manual and electronic records, ensuring efficient access to departmental information.<br>• Handle financial transactions, including processing payments, managing budgets, and maintaining financial databases.<br>• Deliver excellent customer service by addressing inquiries, resolving complaints, and communicating policies clearly.<br>• Coordinate meetings, events, and travel arrangements, preparing agendas and materials as needed.<br>• Develop and implement tracking tools and databases to improve reporting and operational efficiency.<br>• Assist with program-related activities such as processing applications, verifying eligibility, and monitoring deadlines.<br>• Collaborate with IT to maintain computerized systems and resolve technical issues.<br>• Support departmental initiatives by managing timesheets, attendance records, and employment documentation.<br>• Recommend and implement process improvements to enhance office workflows and productivity.
<p>A well-respected professional services firm is seeking a polished <strong>Client Services Administrator</strong> to support client onboarding, account maintenance, and internal coordination. This role blends administrative precision with high-touch customer interaction.</p><p><strong>🌟 Day-to-Day Impact</strong></p><ul><li>Serve as the primary administrative liaison for new and existing clients</li><li>Coordinate document collection, account setup, and service requests</li><li>Maintain meticulous digital and physical client records</li><li>Track service timelines and proactively follow up on outstanding items</li><li>Prepare client correspondence, reports, and presentation materials</li><li>Support leadership with calendar management and meeting logistics</li><li>Identify opportunities to improve client service workflows</li></ul>
<p><strong>Job Description: Bilingual (Spanish/English) Human Resources Assistant – Hotel (Onsite, Temporary)</strong></p><p><strong>Duration:</strong> Immediate–late June (covering leave)</p><p><strong>Schedule:</strong> 9:00 AM – 6:00 PM (hour lunch, lunch provided)</p><p><strong>Dress Code:</strong> Earth tones (white, beige, understated colors; suits not required)</p><p><strong>Work Location:</strong> Onsite at hotel property</p><p><strong>About the Role:</strong></p><p>We are seeking an organized, personable and proactive Bilingual HR Assistant to support hotel HR operations, providing administrative and clerical support during a team member’s leave. This position is critical to the day-to-day HR function for 270+ hotel staff (including cooks, dishwashers, cleaners, and guest services) and requires fluent Spanish/English communication skills.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for employee inquiries; answer simple HR-related questions and assist walk-in employees</li><li>Provide bilingual support for all communications with staff (Spanish/English)</li><li>Assist with workers’ compensation reporting and case management (gather doctor notes, follow up with employees and insurance adjusters)</li><li>Learn and assemble personnel files and documentation as per company standards</li><li>Print, organize, and distribute daily sign-in sheets and other HR documents</li><li>Generate and update Excel spreadsheets; pull reports from HRIS (UKG experience preferred)</li><li>Help with password resets and basic system access issues for employees; liaise with IT as needed</li><li>Take messages, route calls, and communicate effectively with internal departments</li><li>Support any additional HR projects and administrative duties as required by the HR team</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bilingual: Full professional fluency in Spanish and English is a must</li><li>Prior experience in an administrative or HR assistant role preferred</li><li>Ability to maintain confidentiality in all HR-related matters</li><li>Proficient in Microsoft Office (including Excel) and ability to adapt to new software (UKG experience a plus)</li><li>Strong organization, time management, and communication skills</li><li>Customer service oriented with a patient, approachable demeanor</li><li>Comfortable working onsite daily and interacting with a diverse staff</li></ul><p><br></p>
We are looking for a dedicated Workplace Experience Ambassador to join our team in Irvine, California. In this long-term contract role, you will play a pivotal part in ensuring that our building spaces are well-maintained and optimized to provide exceptional experiences for all visitors and employees. This position requires excellent customer service skills and the ability to collaborate effectively with various teams to support daily operations.<br><br>Responsibilities:<br>• Deliver outstanding customer service to internal and external visitors, ensuring all interactions are positive and attentive to detail.<br>• Oversee front-of-house services, including directing inquiries and managing visitor needs.<br>• Coordinate and assist with setting up events and meeting spaces, including arranging furniture, signage, and equipment.<br>• Maintain accurate records of room bookings and update event calendars to ensure seamless scheduling.<br>• Collaborate with the facilities team to provide support for other services as needed.<br>• Monitor and ensure the cleanliness and readiness of workspaces to meet organizational standards.<br>• Act as a representative of the team, fostering a welcoming and efficient environment.<br>• Proactively identify and resolve any issues related to building and workspace functionality.
<p>Accounting Coordinator</p><p><strong>Location:</strong> North Hollywood, CA (On-site)</p><p>Our client, a <strong>growing manufacturing firm</strong> in the North Hollywood area, is seeking a detail-oriented and proactive <strong>Accounting Coordinator</strong> to support accounting, administrative, and operational functions. This role is ideal for a candidate who enjoys wearing multiple hats, thrives in a fast-paced environment, and is looking for long-term growth within a stable and expanding organization.</p><p>The Accounting Coordinator will play a key role in day-to-day financial operations while also supporting HR, customer service, and production teams to ensure smooth business processes.</p><p>Key Responsibilities:</p><ul><li>Process <strong>accounts payable and accounts receivable</strong> transactions accurately and on time</li><li>Prepare customer invoices, track payments, and maintain organized financial documentation</li><li>Assist with account reconciliations and ensure data accuracy within accounting systems</li><li>Maintain vendor and customer accounts, addressing inquiries and resolving discrepancies</li><li>Organize office records and support daily administrative operations</li><li>Coordinate schedules, documentation, and internal communications for leadership and staff</li><li>Support <strong>HR-related functions</strong>, including onboarding, employee recordkeeping, and compliance documentation</li><li>Partner with production and operations teams to ensure accurate data entry for inventory and order processing</li><li>Provide responsive customer service by handling inquiries, processing orders, and updating order statuses</li><li>Utilize <strong>Microsoft Office (Excel, Word, Outlook)</strong> to prepare reports, spreadsheets, and correspondence</li></ul><p>Qualifications:</p><ul><li>Associate’s or Bachelor’s degree in Accounting, Business, or related field preferred</li><li><strong>2+ years of experience</strong> in accounting coordination, bookkeeping, or office administration</li><li>Working knowledge of <strong>AP/AR and basic accounting principles</strong></li><li>Strong attention to detail and organizational skills</li><li>Ability to multitask and prioritize in a dynamic manufacturing environment</li><li>Proficient in Microsoft Office; experience with accounting or ERP systems is a plus</li><li>Strong communication and customer service skills</li><li>Eagerness to learn and grow within a team-oriented company</li></ul><p>Why Join?</p><ul><li>Join a <strong>growing manufacturing company</strong> with long-term stability</li><li>Opportunity to gain exposure across <strong>accounting, HR, and operations</strong></li><li>Supportive team environment with room for professional development</li><li>Hands-on role with increasing responsibility as the company grows</li></ul><p><br></p><p><br></p><p>For confidential consideration, please email your Robert Half recruiter. If you're not currently working with anyone at Robert Half, please click "Apply" or call 562-800-3963 and ask for David Bizub. Please reference job order number 00460-0013344697. email resume to [email protected]</p>
<p>We are a stable and growing company located in Ontario, CA seeking a detail-oriented Accounting Clerk to join our accounting team. This is a great opportunity for someone looking to grow their career in accounting while gaining hands-on experience in a collaborative, fast-paced environment.</p><p><br></p><p>Position Overview</p><p>The Accounting Clerk will support the accounting department with daily transactional activities including accounts payable, accounts receivable, data entry, and reconciliations. The ideal candidate is organized, accurate, and comfortable working with high volumes of financial data.</p><p>This role offers training, mentorship, and long-term growth potential within the organization.</p><p><br></p><p>Key Responsibilities</p><ul><li>Process vendor invoices and assist with accounts payable</li><li>Apply customer payments and assist with accounts receivable</li><li>Perform data entry and maintain accurate financial records</li><li>Reconcile bank and credit card statements</li><li>Assist with account reconciliations and month-end close support</li><li>Maintain vendor and customer files</li><li>Respond to internal and external inquiries regarding invoices and payments</li><li>Assist with filing, documentation, and audit preparation</li></ul>
<p>We are looking for a detail-oriented Receptionist to join our team in Irvine, California. In this contract position, you will serve as the first point of contact, ensuring smooth communication and efficient handling of administrative tasks. This role requires excellent organizational skills and the ability to manage multiple priorities effectively.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly, ensuring a welcoming atmosphere.</p><p>• Answer and manage a multi-line phone system, directing calls to the appropriate departments.</p><p>• Handle sensitive and confidential documents with discretion and accuracy.</p><p>• Coordinate with managers and clients to address any issues related to deadlines or tasks.</p><p>• Assist in completing assigned projects and administrative duties as needed.</p><p>• Manage inbound calls efficiently, providing accurate information and support.</p><p>• Maintain the reception area, ensuring it is clean and organized.</p><p>• Support the team with general office services and operational needs.</p><p>• Record and relay messages accurately to the respective recipients.</p><p>• Provide assistance with scheduling and appointment management when required.</p><p>• Set up and break down conference rooms</p><p>• Manage inventory and supply stocking</p><p>• Answer phones and book conference rooms</p><p>• Support frequent onsite events </p><p><br></p>
<p>Loan Originator is responsible for developing and managing client relationships to originate a variety of loan products including personal, auto, mortgage, and business loans. This professional serves as the primary point of contact for loan applicants, guiding them through the process from initial inquiry to closing. The Loan Originator is expected to drive business growth by networking, identifying prospects, assessing client needs, and delivering exemplary customer service while ensuring full compliance with banking and regulatory guidelines.</p><p>Key Responsibilities:</p><ul><li>Proactively source and generate new loan business through community involvement, networking, marketing campaigns, and referrals.</li><li>Evaluate applicants' financial backgrounds, needs, and creditworthiness using bank guidelines and lending standards.</li><li>Explain loan options, terms, and requirements to prospective borrowers, helping them select the best financial products to meet their goals.</li><li>Collect and review necessary financial documentation from applicants to start the loan process.</li><li>Complete loan applications and submit accurate, timely paperwork to the processing and underwriting team.</li><li>Maintain regular communication with clients throughout the application and approval process, providing updates and resolving questions or concerns.</li><li>Meet or exceed established sales and customer satisfaction goals.</li><li>Stay current on loan products, industry trends, market conditions, and regulatory requirements.</li><li>Develop and maintain relationships with realtors, builders, and related professionals to cultivate referral business opportunities.</li><li>Ensure all loan files are maintained and processed in compliance with bank policies and government regulations.</li></ul><p>Qualifications:</p><ul><li>High school diploma or equivalent required; associate’s or bachelor’s degree in finance, business, or a related field preferred.</li><li>Prior experience in loan origination, banking, or financial services is highly desirable.</li><li>Strong sales, relationship-building, and negotiation skills.</li><li>Excellent written and verbal communication abilities.</li><li>Detail-oriented with strong organizational skills and the ability to manage multiple clients simultaneously.</li><li>Familiarity with lending regulations (e.g., RESPA, TILA, HMDA, TRID) preferred.</li><li>Proficiency with banking software and Microsoft Office Suite.</li></ul><p>This role is ideal for motivated professionals with a passion for financial services, client relations, and business development. If you’re looking to add a top-performing Loan Originator to your team, contact us to learn how our specialized staffing solutions can help fuel your organization’s growth.</p>
We are looking for a dedicated Loan Processor to support our team in managing loan applications from start to finish. This role involves ensuring the accuracy and completeness of loan documentation while maintaining effective communication with clients, underwriters, and external partners. As part of a long-term contract position, you will play a key role in facilitating timely loan approvals and maintaining compliance with lending regulations.<br><br>Responsibilities:<br>• Review loan applications for accuracy and completeness, ensuring compliance with regulatory and organizational standards.<br>• Collect, verify, and organize borrower documentation, including income verification, credit reports, and asset statements.<br>• Communicate professionally with clients and third parties, such as real estate agents and title companies, to gather necessary information.<br>• Prepare loan files for underwriting by compiling and submitting required documents for review.<br>• Monitor loan progress and address any issues or missing information to prevent delays in approval or closing.<br>• Maintain accurate records of loan processing activities in the company’s system.<br>• Assist in preparing closing disclosures and finalizing loan documentation.<br>• Ensure deadlines are met to keep the loan process on schedule.<br>• Adhere to confidentiality protocols and comply with all federal and organizational lending regulations.<br>• Provide exceptional customer service and support throughout the loan processing cycle.
<p>We are currently seeking an experienced <strong>Workers Compensation Lost Time Senior Claim Examiner</strong> to join our team in the Los Angeles, CA area. As a <strong>Workers Compensation Lost Time Senior Claim Examiner</strong>, you will handle a caseload of lost time workers compensation claims originating primarily from California. This <strong>Workers Compensation Lost Time Senior Claim Examiner</strong> role is an on-site position located in Los Angeles and focuses on delivering high-quality claims service in a fast-paced, customer-driven environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage all aspects of lost time workers compensation claims from initiation through closure.</li><li>Conduct three-part investigations, including statements from insureds, claimants, and medical providers.</li><li>Determine claim compensability based on investigation outcomes.</li><li>Administer statutory medical and indemnity benefits timely and accurately.</li><li>Communicate denials and updates to insureds, claimants, attorneys, and involved parties.</li><li>Set and adjust reserves within authority, escalating when necessary.</li><li>Collaborate with legal counsel on hearings and litigation matters.</li><li>Direct vendors and medical case managers on return-to-work strategies.</li><li>Comply with all state and regulatory reporting requirements.</li><li>Refer appropriate claims for subrogation and maximize recovery efforts.</li><li>Partner with internal teams (nurses, investigators, case managers) for optimal claim outcomes.</li><li>Prepare clear, professional documentation and reports.</li></ul><p><br></p>
