31 Results for Medical Customer Service Specialist Jobs in Orange, CA

Add your latest resume to match with open positions.

Medical Coder

Los Angeles, CA
remote
Temporary / Contract
27 - 44 USD / Hourly
Our client is seeking an experienced Medical Coder with a strong background in Orthopedic Surgery coding. This remote opportunity is ideal for a detail-oriented professional with expertise in code abstraction, Medi-Cal, and Hospital UB-04 billing and coding practices. Based on general knowledge.Key Responsibilities:<ul><li>Review and accurately assign medical codes for orthopedic surgery procedures, diagnoses, and related services. </li><li>Perform detailed code abstraction from clinical documentation. </li><li>Ensure coding compliance with payer, state, and federal regulations. </li><li>Apply knowledge of Medi-Cal guidelines and requirements. </li><li>Process and review coding related to Hospital UB-04 claims. </li><li>Collaborate with clinical and revenue cycle teams to resolve coding discrepancies and support clean claim submission. </li><li>Maintain accuracy and productivity standards in a remote work environment. </li></ul>
2026-10-02T00:00:00Z

Customer Service

San Bernardino, CA
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a detail-oriented Customer Service team member to support day-to-day client interactions for a Contract position based in San Bernardino, California. This role is ideal for someone who communicates clearly, resolves issues efficiently, and helps maintain a positive service experience across multiple touchpoints. The position also calls for technical familiarity with networking environments to assist with customer questions, troubleshooting coordination, and service-related follow-up. Responsibilities: • Respond to customer inquiries through appropriate communication channels and provide timely, accurate updates on service-related matters. • Investigate reported concerns, document key details, and coordinate with internal teams to drive issues through resolution. • Maintain organized service records, ensuring customer interactions and outcomes are tracked clearly and consistently. • Explain products, service processes, and technical information in a way that is easy for customers to understand. • Support customers with basic troubleshooting coordination involving networking equipment and connectivity-related questions. • Work closely with cross-functional teams to escalate complex cases and help ensure a smooth customer experience. • Monitor open requests and follow up proactively so customers remain informed on progress and next steps.
2026-10-09T00:00:00Z

Customer Service Lead

Irvine, CA
onsite
Temporary / Contract
33.25 - 38.5 USD / Hourly
We are looking for a Customer Service Lead to support daily service operations and provide dependable coordination across internal teams in Irvine, California. This is a Contract position suited for someone who is highly organized, confident handling sensitive information, and comfortable balancing multiple priorities in a fast-moving environment. The ideal candidate will help maintain accurate records, prepare reports, and serve as a reliable point of contact for managers, team leads, and staff members. Responsibilities: • Coordinate administrative and customer service activities to keep workflows organized and on schedule across the team. • Review employee-related and operational documents for accuracy, completeness, and proper filing order. • Prepare routine and ad hoc reports, ensuring data is accurate and submitted within required timelines. • Communicate consistently with managers, leads, and team members to provide updates, resolve issues, and support daily operations. • Handle sensitive matters with professionalism, discretion, and sound judgment. • Manage multiple assignments at once while adjusting priorities to meet changing business needs. • Support cross-functional teams by maintaining organized records, including scanned documentation and related files. • Contribute to a collaborative work environment by assisting colleagues and helping the team meet shared goals.
2026-10-09T00:00:00Z

Customer Success Associate

Los Angeles, CA
onsite
Permanent / Full Time
120000 - 160000 USD / Yearly
Customer Success Associate Company OverviewA software company based in Los Angeles, California is building enterprise solutions that help organizations integrate AI-powered agents into everyday business workflows. The company develops technology that connects AI with existing business systems to automate work, surface insights, and improve operational efficiency. This is an opportunity to join an emerging technology organization and work closely with customers adopting next-generation AI capabilities. Role SummaryThe Customer Success Associate will help customers successfully onboard, adopt, and realize value from an enterprise AI platform. This role will serve as a primary day-to-day contact for a portfolio of customers while partnering closely with Product and Engineering teams to address technical questions, capture feedback, and improve the customer experience. The ideal candidate combines strong relationship management skills with technical curiosity and a practical understanding of how AI and automation can improve business workflows. Key Responsibilities<ul><li>Manage day-to-day relationships with a portfolio of customer accounts, providing responsive and consultative support.</li><li>Guide customers through onboarding, platform adoption, business system integrations, and identification of high-value AI workflows.</li><li>Help customers understand the capabilities and limitations of AI-powered workflows and establish realistic expectations for successful adoption.</li><li>Monitor customer health, usage, and engagement to proactively identify adoption risks, unresolved issues, and expansion opportunities.</li><li>Translate customer questions, product feedback, and technical issues into clear requirements for Product and Engineering teams.</li><li>Document and track customer requests, feature ideas, technical issues, and commitments using CRM and project management systems.</li><li>Analyze feedback related to AI-generated outputs and workflows to help technical teams identify opportunities for product improvement.</li><li>Prepare and deliver customer check-ins, status updates, and business reviews using account, product usage, and support data.</li><li>Leverage AI tools and automation to improve customer success processes while maintaining accountability for the accuracy and quality of customer-facing work.</li><li>Help develop scalable customer success playbooks, templates, processes, and automated workflows as the organization grows.</li></ul>Additional Details<ul><li>Fully onsite 5 days a week</li><li>Work closely with Customer Success, Product, and Engineering teams</li><li>High-growth environment requiring autonomy, adaptability, discretion, and strong ownership</li><li>Opportunity to work hands-on with AI-powered workflows and help shape how customers adopt emerging technology</li></ul>
2026-09-24T00:00:00Z

Medical Billing Associate II

Los Angeles, CA
onsite
Temporary / Contract
26.6 - 30.8 USD / Hourly
We are looking for a Medical Billing Associate II to support reimbursement activities for a healthcare organization in Los Angeles, California. The Medical Billing Associate II is well suited for an organized individual who can manage billing follow-up, resolve claim issues, and help improve cash recovery across patient accounts. The Medical Billing Associate II role requires strong knowledge of insurance requirements, denial resolution, and account analysis within a fast-paced, team-driven environment. This role is a hybrid role. Candidates must be able to come into the office 1 day per week. Responsibilities:• Review submitted claims for accuracy, completeness, and proper routing to the appropriate insurance payer before and after submission.• Investigate unpaid or denied claims by examining remittance details and payer correspondence, then take corrective action to move accounts toward payment.• Analyze account activity, payment posting, and billing details to identify errors, correct discrepancies, and update balances when charges were processed incorrectly.• Prepare corrected claims and formal appeals in accordance with payer-specific requirements, ensuring all required records and supporting documents are included.• Communicate with insurance carriers and related parties to resolve reimbursement obstacles, clarify claim status, and accelerate collections.• Confirm required authorizations and applicable documentation are attached to claims, and pursue retro-authorization when needed to support reimbursement.• Process or escalate charge adjustments that cannot be billed, following established approval guidelines and documentation standards.• Handle complex or escalated accounts, identify recurring billing issues, and contribute recommendations or special project support to strengthen workflow performance.• Support team effectiveness by meeting productivity and quality expectations and assisting with peer guidance or onboarding support when needed.Medi
2026-10-07T00:00:00Z

Client Services Coordinator

Los Angeles, CA
onsite
Temporary / Contract
27 - 30 USD / Hourly
Our client, a distinguished provider of high-end, personalized funeral and memorial services, is seeking a polished, compassionate, and service-oriented Client Service Specialist to join their team in the 90045 area.This individual will serve as the first point of contact for clients and families, providing an exceptional, personalized experience during sensitive and emotional times. The ideal candidate will bring the professionalism and presentation of a luxury retail or hospitality environment, combined with genuine empathy, excellent communication skills, and the ability to guide clients through funeral and memorial service arrangements with care and discretion.We are seeking someone who is articulate, emotionally intelligent, organized, and naturally attentive to client needs.Key Responsibilities<ul><li>Serve as the primary point of contact for clients and families, delivering a warm, professional, and personalized service experience.</li><li>Assist clients with funeral, memorial, and mortuary service arrangements, explaining available options, services, and next steps with compassion and clarity.</li><li>Communicate professionally and effectively in person, over the phone, and through email, ensuring clients feel supported and informed throughout the process.</li><li>Provide a high level of customer care while handling sensitive conversations with empathy, patience, and discretion.</li><li>Coordinate appointments, service details, client inquiries, documentation, and follow-up communications.</li><li>Maintain accurate client records and ensure all arrangements and requests are handled with attention to detail.</li><li>Anticipate client needs and provide thoughtful solutions while maintaining the elevated service standards of a luxury environment.</li><li>Collaborate with internal teams and service providers to ensure a seamless and respectful client experience.</li><li>Maintain a polished, welcoming, and professional presence at all times.</li></ul>
2026-09-25T00:00:00Z

31 results for Medical Customer Service Specialist in Orange, CA