<p>A rapidly expanding construction and engineering company headquartered in <strong>Carlsbad</strong> is looking for a detail-oriented and dependable <strong>File Clerk</strong> to join its administrative support team. This role is essential in maintaining accurate, organized, and compliant records across multiple departments including project management, accounting, human resources, and safety compliance. This position is perfect for someone who thrives in a structured environment, enjoys organizing information, and takes pride in supporting a busy office. You will play a key role in ensuring that physical and electronic records are easily accessible, properly categorized, and stored according to company retention policies and industry regulations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Create and maintain both physical and electronic filing systems for project documentation, employee files, and vendor records.</li><li>Scan, upload, and label documents into shared drives and internal databases, ensuring accuracy and consistency in file naming conventions.</li><li>Retrieve records as requested by managers, supervisors, or auditors in a timely and professional manner.</li><li>Review incoming paperwork for completeness, accuracy, and appropriate signatures before filing.</li><li>Maintain confidentiality of sensitive data including HR, payroll, and project-related documentation.</li><li>Assist the compliance team in organizing permits, safety certifications, and inspection reports for state and federal audits.</li><li>Coordinate with the accounting department to file invoices, purchase orders, and payment confirmations.</li><li>Regularly audit existing file systems to identify and correct inconsistencies, missing information, or duplicates.</li><li>Support front office staff with general administrative duties including scanning, copying, and mail distribution.</li><li>Manage document archiving and retention schedules according to company policy and state requirements.</li></ul>
<p>An auto-consumer warranty law firm based in Century City is seeking a contract-to-permanent Law Clerk with 3-5 years of experience at a litigation law firm, with proficiency in litigation terminology and procedures including state and federal court filing and e-filing procedures. The Law Clerk will work directly with the attorneys to prepare documents, oversee fact-finding assignments and develop and maintain case files. The ideal candidate must be able to work independently, as well as in a team setting, and begin supporting clients and other attorneys immediately and effectively.</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Conduct initial Case Assessment and Investigations.</li><li>Prepare legal drafts by assembling and organizing information for legal forms and documents, including complaints, declarations, discovery requests, responses, and other pleadings.</li><li>Gather and Analyze statues, decisions, legal articles, court opinions, documents and other data.</li><li>Investigate facts and search public records and other resources.</li><li>Assemble case materials by collecting, organizing, and summarizing information, documents, reports, and evidence.</li><li>Assist with Preparation, Filing and Service of pleadings in State and Federal Courts.</li><li>Format and Finalize legal documents as directed.</li><li>Create Table of Contact and Table of Authorities.</li><li>Assist in Deposition and Trial Preparation.</li><li>Prepare trial briefs, exhibits, subpoenas, evidence, and motions.</li><li>Provide assistance prior and during a court proceeding by preparing for a case and examining the related legal documents.</li><li>Calendar and Track deadlines.</li><li>Organize and Maintain client file.</li><li>Communicate Effectively with Clients, Court Clerks and Opposing Counsel.</li><li>Perform other legal, administrative and special projects, as assigned.</li><li>Handle confidential information with discretion and practice the highest standard of ethical conduct at all times.</li></ul>
<p>Robert Half currently has a few ongoing opportunities for Data Entry clerks in the Woodland Hills, CA area. We are seeking meticulous individuals with an eye for detail and a passion for precision. Are you adept at handling large volumes of data with accuracy and efficiency? If so, we have the perfect opportunity for you. As a detail-oriented Data Entry Clerk your primary responsibility will be to ensure the accurate and efficient input of data into our systems. Your keen eye for detail and commitment to precision will play a crucial role in maintaining the integrity and reliability of our databases. You will be responsible for accurately inputting data from various sources into our database systems while maintaining a high level of precision, conduct regular and thorough data quality checks to identify and rectify discrepancies, organize/manage electronic and paper files, ensuring accessibility and ease of retrieval, collaborate with team members to verify data accuracy and resolve any discrepancies promptly, assist in the preparation of reports by collecting and summarizing impeccably accurate data, uphold the confidentiality and security of sensitive information, and more. For more information & details on how to apply, please call 818-703-8818 today.</p>
We are looking for a meticulous and dependable Data Entry Clerk to support a high-volume document review project with a leading non-profit organization. This is a Contract position based in El Segundo, California, and involves working in a fast-paced environment where accuracy and efficiency are critical. The ideal candidate will bring strong organizational skills, attention to detail, and the ability to meet strict deadlines.<br><br>Responsibilities:<br>• Review and analyze a high volume of documents daily, ensuring accuracy and compliance with established guidelines.<br>• Utilize proprietary software to assign appropriate statuses to documents and escalate issues as needed.<br>• Monitor and manage assigned caseloads while adhering to strict deadlines and project timelines.<br>• Follow detailed Standard Operating Procedures (SOPs) to perform tasks effectively and consistently.<br>• Ensure all reviewed documents meet compliance and program requirements.<br>• Communicate effectively to escalate any discrepancies or issues for resolution.<br>• Maintain accurate records of completed work and report progress to supervisors regularly.
If you like the sound of top-notch benefits, a nice work space/office, and a thriving team culture, this Accounting Clerk position is for you! If you're looking to advance your career as an Accounting Clerk with a well-known, successful organization, this position is a great opportunity. Duties include taking responsibility for matching invoices to purchase orders and/or vouchers, data entry, and assisting in the process of Accounts Payable (A/P) and Accounts Receivable (A/R). This permanent role is for an Accounting Clerk in the Gardena, California, area. Apply today with Robert Half if you're a good fit for this position. <br> Major responsibilities <br> - Create statements and reports that require the use of a number of sources <br> - Add financial information to journals and ledgers <br> - Complete other related duties and assist with special projects as needed <br> - Support Accounts Receivable by processing daily invoices/credit, applying cash receipts, and helping with collection of past due balances <br> - Support accounts payable: vendor invoices and disbursement filing, A/P invoice matching & filing <br> - Reconcile discrepancies, and prepare correction documents as needed, by checking all possible sources of disagreement, reconstructing probable actions, and recognizing the effect on other accounts <br> - Code documents that require knowledge in determining proper classification of expenditure codes and accounting codes <br> - Assist with general accounting tasks, including G/L account reconciliation and month-end closing, and other ad hoc projects <br> For confidential consideration, please email your Robert Half recruiter. If you're not currently working with anyone at Robert Half, please click "Apply" or call 562-800-3963 and ask for David Bizub. Please reference job order number 00460-0012925665 email resume to [email protected]
<p>If you’re the kind of person who finds satisfaction in turning <em>chaos into clarity</em> — this one’s for you. A fast-growing <strong>biotech company in Carlsbad</strong> is looking for a <strong>Data Entry Clerk</strong> who thrives in the details. This is a team that’s changing lives through innovation and research — but behind every breakthrough is someone who keeps the data clean, accurate, and accessible. That’s where you come in. You’ll be entering critical scientific and financial data into the company’s systems, ensuring everything aligns with research records, supply chain logs, and lab results. It’s detail work, yes — but it’s work that <em>matters</em>.</p><p><br></p><p><strong><u>💻 What You’ll Be Doing</u></strong></p><ul><li>Enter and update sensitive data into laboratory and business management systems.</li><li>Cross-check data for accuracy, consistency, and compliance with research protocols.</li><li>Assist with document organization, digital filing, and version control.</li><li>Collaborate with research and operations teams to verify results and ensure complete records.</li><li>Support quality assurance teams with reporting and data validation.</li></ul><p><br></p>
<p>Robert Half is working with an established law firm in Glendale looking to add a legal secretary to its employment litigation team. This role involves providing comprehensive support to attorneys specializing in employment defense, ensuring smooth case preparation and management. The ideal candidate will thrive in a fast-paced environment and demonstrate exceptional organizational and attention-to-detail skills.</p><p><br></p><p>Responsibilities:</p><p>• Provide direct administrative support to the Special Counsel and an Associate handling employment defense cases.</p><p>• Manage document productions during informal discovery, including redaction of large volumes of wage statements, time records, and meal/rest break documentation.</p><p>• Prepare and file legal documents in state courts, with occasional filings in federal and appellate courts.</p><p>• Coordinate legal calendaring and scheduling for meetings, depositions, mediation sessions, and other case-related activities.</p><p>• Assist with mediation preparation, ensuring all necessary documentation and logistics are in order.</p><p>• Learn and apply the firm's proprietary naming conventions for case documents.</p><p>• Utilize office tools such as Time Matters, Microsoft Word macros, Outlook, and Adobe for case management and document formatting.</p><p>• Collaborate with the office clerk for scanning and saving pleadings and discovery materials.</p><p>• Uphold meticulous attention to detail in all aspects of case preparation and administrative tasks.</p><p>• Maintain a consistent onsite presence four days per week to align with the team's schedule.</p>
We are looking for a dedicated Front Desk Coordinator to join our team in Santa Fe Springs, California. This Contract to permanent position requires an individual who thrives in a fast-paced environment and can maintain an organized and welcoming front office. The ideal candidate will possess strong administrative skills and a proactive approach to daily tasks.<br><br>Responsibilities:<br>• Answer and route incoming calls to the appropriate departments or individuals.<br>• Greet visitors warmly and ensure they are directed to the correct locations.<br>• Maintain an organized and detail-oriented appearance at the front desk.<br>• Manage physical filing systems and assist with transitioning documents to digital formats by scanning and organizing files.<br>• Perform accurate data entry tasks into organizational systems, ensuring attention to detail.<br>• Monitor and replenish kitchen supplies, including coffee pods, utensils, and napkins, while ensuring the cleanliness of the kitchen area.<br>• Stock refrigerators in training rooms, conference spaces, and executive offices with beverages.<br>• Open and sort incoming mail, scanning and distributing documents as needed.<br>• Operate postage meters to properly stamp outgoing mail in a timely manner.
<p>Our financial services client in West L.A. are in need of a receptionist to join their growing team. </p><p>You'll be the first point of contact for guests, clients and vendors and will also answer and transfer calls, order office supplies and provide back-up clerical support as needed. </p>
We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis in Irvine, California. In this role, you will play a critical part in managing schedules, coordinating services, and ensuring smooth communication between clients, families, and internal teams. Your ability to handle complex scheduling needs and maintain precise interactions will be key to success in this position.<br><br>Responsibilities:<br>• Coordinate and assign staff based on participant needs, location, and skills, ensuring compliance with program policies.<br>• Create and manage schedules for participants and staff, including meal periods and breaks, while maintaining accurate records in a computerized system.<br>• Respond promptly to scheduling changes and requests from associates, participants, and families in a courteous and meticulous manner.<br>• Monitor attendance and assignments daily, making adjustments and notifying relevant parties of changes as needed.<br>• Generate and analyze reports to ensure billing and payroll accuracy, addressing contract fulfillment gaps and collaborating with internal departments.<br>• Communicate effectively with families, supervisors, and team members to relay concerns and escalate issues when necessary.<br>• Provide training and cross-training for new scheduling coordinators, ensuring team readiness and knowledge.<br>• Schedule and attend meetings, trainings, and other events to stay aligned with organizational goals and processes.
<p>We’re looking for a candidate with prior front desk or administrative experience. While experience in a nonprofit setting is a plus, it is not required.</p><p><br></p><p>The ideal candidate will have:</p><ul><li>Strong communication skills and professionalism</li><li>A warm, welcoming demeanor, as they will serve as the first point of contact for clients and visitors</li><li>Experience with check handling and processing</li><li>Familiarity with mail processing and intake procedures</li><li>Ability to multitask and manage multiple responsibilities efficiently</li><li>Familiarity with BOX or similar document management software is a plus, though training can be provided if needed</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Huntington Beach, California. In this role, you will provide exceptional service to customers while managing credit-related inquiries and ensuring accurate order processing. This is a long-term contract position offering an excellent opportunity for growth and stability.<br><br>Responsibilities:<br>• Address and resolve customer inquiries and issues effectively via phone or email.<br>• Process and manage orders with precision, ensuring accuracy in data entry and timely delivery.<br>• Review customer credit applications and provide recommendations based on analysis.<br>• Handle collections and negotiate payment plans with customers to ensure timely payments.<br>• Collaborate with internal teams, including sales, finance, and accounts receivable, to address credit-related concerns.<br>• Monitor and release credit hold orders in compliance with company policies.<br>• Investigate and document discrepancies or disputes related to payments and credit terms.<br>• Maintain detailed records of customer interactions and account activities.<br>• Provide attentive and empathetic support to customers, ensuring a positive experience.<br>• Reconcile inventory returns and communicate necessary actions to customers and internal teams.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this Contract-to-Permanent position, you will play a critical role in providing exceptional support to our customers by addressing inquiries, processing orders, and resolving issues efficiently. This is an excellent opportunity to contribute to a dynamic environment while ensuring customer satisfaction.<br><br>Responsibilities:<br>• Handle inbound and outbound calls to address customer inquiries and provide accurate information.<br>• Process orders and ensure timely and accurate data entry into the system.<br>• Resolve customer issues with professionalism and efficiency, aiming for first-call resolution.<br>• Maintain a strong understanding of fire safety products and services to assist customers effectively.<br>• Collaborate with internal teams to address complex customer concerns and escalate issues when necessary.<br>• Document customer interactions and maintain detailed records for future reference.<br>• Meet or exceed performance metrics, including response time and customer satisfaction goals.<br>• Provide proactive support by identifying potential customer needs and offering appropriate solutions.<br>• Stay updated on company policies, procedures, and product offerings to deliver accurate information.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this role, you will play a key part in ensuring customer satisfaction by providing timely and detail-oriented support to our clients. This is a Contract-to-Permanent position, offering an excellent opportunity for growth within a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Provide assistance to customers with inquiries, order status updates, returns, and account-related concerns.<br>• Resolve customer issues with a focus on accuracy and thoroughness to ensure all concerns are addressed.<br>• Build strong relationships with clients to encourage loyalty and repeat business.<br>• Translate or explain product information and marketing materials for multilingual audiences when needed.<br>• Collaborate with internal teams to streamline processes and enhance the customer experience.<br>• Represent the company as a brand ambassador by embodying our values and enthusiasm for our products.<br>• Manage and prioritize multiple tasks in a fast-paced environment while maintaining professionalism.<br>• Handle inbound and outbound calls efficiently to address customer needs.<br>• Utilize call center systems and tools to ensure seamless communication and record-keeping.
<p>Assist the service manager in maintaining accurate and on-time reports and records relative to the service department’s operation within the dealership. </p><p>Front Desk Coordinator,Receptionist Duties,Concierge Services,Answering Multi-Line Phone System</p><p><br></p><p>• Answer phone calls in the service department and waits on customers at the service counter</p><p>• Assist in scheduling work, answering questions and advising on repairs within established guidelines</p><p>• Communicate with customers on additional repairs needed and obtains approval</p><p>• Start repair orders, enter tech notes and parts on orders, review for accuracy and obtain service manager approval before finalizing</p><p>• Process warranty claims including computation of charges and filing with the correct manufacturing company in a timely, accurate manner; follow up to be certain that claims are paid</p><p>• Assist service manager in coordinating special promotions, clinics and other departmental events</p><p>• Generate reports and completes other paperwork as requested</p><p>• Review technician time postings for accuracy and assists time reporting</p><p>• Assist customers with picking up, dropping off, loading and unloading equipment</p><p>• Coordinate transportation for equipment coming and going between the dealership and customer sites </p><p>• Work with delivery drivers and third party vendors to assure timely pickup & delivery</p><p>• Assist the service manager in assuring that the shop is in compliance with governmental regulations, safety guidelines, company policies, and up-to-date on manuals and other resources</p><p><br></p><p><br></p><ul><li>Basic knowledge of accounting practices</li><li>Ability to use standard desktop load applications such as Microsoft Office and internet functions</li><li>Knowledge of office procedures</li><li>General understanding of mechanical/technical terms </li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Whittier, California. In this role, you will serve as the primary point of contact for customers, providing timely information and resolving issues related to shipments and services. Your ability to collaborate across departments and maintain clear communication will be essential to delivering exceptional customer experiences.<br><br>Responsibilities:<br>• Address and resolve both domestic and international mail hold issues promptly.<br>• Document detailed notes in Salesforce for all hold cases and update client information as required.<br>• Act as a liaison between distribution centers and customers to ensure issues are resolved effectively.<br>• Collaborate with sales, operations, and other departments to resolve customer concerns.<br>• Identify customer needs proactively and provide tailored recommendations.<br>• Conduct customer training sessions on web portal usage and company-specific data systems.<br>• Maintain high service levels by ensuring thorough communication, project implementation, and follow-up.<br>• Foster a team-oriented environment to enhance collaboration and efficiency.<br>• Adapt to flexible work schedules based on business requirements.<br>• Perform additional duties as assigned to support operational goals.
We are looking for a detail-oriented and personable Receptionist to join our team in Gardena, California. In this Contract-to-Permanent role, you will be the first point of contact for visitors and callers, ensuring a welcoming and efficient front desk experience while supporting essential administrative tasks. This position requires strong multitasking abilities, excellent communication skills, and a commitment to providing outstanding customer service.<br><br>Responsibilities:<br>• Greet and assist visitors with professionalism and warmth, ensuring a positive first impression.<br>• Answer and manage multi-line phone systems, directing calls to the appropriate departments.<br>• Coordinate incoming and outgoing mail, deliveries, and packages efficiently.<br>• Maintain a clean and organized reception area that reflects a detail-oriented environment.<br>• Schedule appointments and manage meeting room reservations to support daily operations.<br>• Provide administrative support such as data entry, document filing, and scanning.<br>• Respond to basic inquiries from clients and employees, offering clear and accurate information.<br>• Monitor office supplies and coordinate inventory management to ensure availability of essentials.<br>• Handle sensitive information with discretion and maintain confidentiality as required.
<p>A growing manufacturing company in Vista is seeking a <strong>Data Entry Specialist</strong> to support production and logistics teams with accurate data management. This position requires precision, consistency, and an ability to thrive in a fast-paced environment. The ideal candidate will have prior experience handling inventory or order data in an ERP or CRM system.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Enter, verify, and update production, order, and shipping data into the ERP system.</li><li>Maintain accuracy of records including inventory adjustments, vendor invoices, and purchase orders.</li><li>Review and reconcile data discrepancies in coordination with warehouse and accounting staff.</li><li>Generate daily and weekly reports for operations and management review.</li><li>Maintain organized digital filing systems for compliance and audit readiness.</li><li>Assist in process improvements to enhance data integrity and workflow efficiency.</li></ul>
<p>Robert Half currently has local ongoing openings for an articulate and skilled Receptionists in the Woodland Hills, CA area. In this role, you will be the face of our company, responsible for providing outstanding customer service to clients and visitors. Your primary role will involve greeting guests, managing phone calls, handling inquiries, and ensuring that our clients have a seamless and pleasant experience. You will also perform general administrative duties and assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks. For more information, please call 818-703-8818.</p>
We are looking for a detail-oriented and proactive Sales Support specialist to join our team on a contract basis in Gardena, California. This role is essential in ensuring the seamless processing of sales orders and providing administrative assistance to the sales team and leadership. The ideal candidate thrives in a fast-paced environment, demonstrates strong organizational skills, and excels at fostering clear communication across teams and with clients.<br><br>Responsibilities:<br>• Accurately process and manage sales orders using relevant systems while ensuring all details are verified for accuracy.<br>• Collaborate with operations and logistics teams to coordinate timely order fulfillment and shipping.<br>• Communicate with clients regarding order statuses, providing regular updates and preparing weekly status reports.<br>• Assist in setting up customer portals and reconciling purchase orders with sales orders.<br>• Prepare shipping documents and handle inquiries related to pricing, inventory, and tariffs.<br>• Support the sales leadership by managing their calendar, scheduling meetings, and coordinating travel arrangements.<br>• Generate presentations, reports, and other client-facing documents to support sales activities.<br>• Handle confidential correspondence and assist with expense reporting and budget tracking.<br>• Facilitate onboarding for new sales team members by providing necessary tools and documentation.<br>• Coordinate team meetings and assist with proposals to ensure consistency and professionalism.
<p>We are actively seeking three (3) talented and bilingual Member Services Representatives to join our team on a seasonal full-time basis. With the Annual Enrollment Period (AEP) fast approaching, this is an exciting opportunity to support diverse communities while leveraging your Medicare knowledge and bilingual communication skills. <strong>Active California Life & Health Insurance licensure and AHIP certification are required.</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle <strong>inbound</strong> and <strong>outbound calls</strong> to prospective members.</li><li>Present and promote <strong>Medicare Advantage products</strong> per CMS-approved guidelines.</li><li>Conduct needs assessments and cost-benefit analyses to match products to customer needs.</li><li>Complete enrollment processes for members, ensuring accuracy and compliance.</li><li>Schedule <strong>in-person meetings</strong> or event RSVPs for members who prefer alternative enrollment methods.</li><li>Consistently meet or exceed individual <strong>sales goals</strong>.</li><li>Maintain adherence to <strong>HIPAA compliance standards</strong> in all communications regarding client interactions.</li><li>Exhibit cultural sensitivity and maintain professional boundaries with all members.</li><li>Fulfill other duties as assigned, contributing to organizational success during AEP.</li></ul><p><br></p>
<p>Are you an organized, people-focused professional who thrives in a fast-paced, client-driven environment? A reputable <strong>financial services firm in Carlsbad</strong> is seeking a sharp and motivated <strong>Client Services Associate</strong> for an <strong>immediate, ASAP opportunity</strong>. This role is ideal for someone with a strong foundation in customer service who wants to grow within the financial industry. You’ll work directly with clients and advisors, ensuring that every interaction reflects accuracy, professionalism, and care. The ideal candidate is someone who enjoys being the steady hand behind the details—someone who anticipates needs before they’re spoken and supports the team in delivering an exceptional client experience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for clients, addressing inquiries, scheduling meetings, and managing communications.</li><li>Prepare client documentation, reports, and forms for account openings, transfers, and transactions.</li><li>Maintain client records in CRM and ensure all compliance and confidentiality protocols are followed.</li><li>Collaborate closely with advisors and operations staff to support financial planning and investment processes.</li><li>Assist in preparing materials for client reviews and financial presentations.</li><li>Proactively follow up on pending items and keep clients informed throughout each stage of their requests.</li><li>Participate in team meetings and help identify opportunities to improve workflow and client satisfaction.</li></ul>
<p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.</p><p></p><p>Some responsibilities include:</p><ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul>
<p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.</p><p></p><p>Some responsibilities include:</p><ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis. In this role, you will provide exceptional support to customers through various communication channels, ensuring their needs are met efficiently and professionally. This position is based in Encino, California, and offers an excellent opportunity to develop your skills in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries via phone, email, and other communication channels.<br>• Deliver excellent customer service by addressing concerns, providing accurate information, and resolving issues.<br>• Maintain thorough and organized records of customer interactions and follow-ups.<br>• Perform data entry tasks with precision to ensure accurate documentation of customer details and transactions.<br>• Schedule appointments and coordinate with relevant teams to meet customer requirements.<br>• Utilize VoIP systems effectively for seamless communication and call handling.<br>• Manage inbound and outbound calls with professionalism and attention to detail.<br>• Process orders and ensure timely entry into internal systems.<br>• Collaborate with team members to improve customer service processes and enhance satisfaction.<br>• Use Microsoft Excel and Word to create reports and maintain customer-related documentation.
