We are looking for a dedicated Customer Service Representative to join our team in Cleveland, Ohio. This role combines customer engagement and inside sales responsibilities, focusing on account management and order entry tasks. As a Contract to permanent position, this opportunity offers the potential for long-term growth in a collaborative and detail-oriented environment.<br><br>Responsibilities:<br>• Manage and maintain existing customer accounts, ensuring satisfaction and prompt resolution of any issues.<br>• Develop new business relationships by identifying potential clients and presenting tailored solutions.<br>• Process and track customer orders with accuracy and efficiency to meet delivery timelines.<br>• Communicate effectively with customers through phone, email, and other channels to provide exceptional service.<br>• Collaborate with internal teams to address customer needs and achieve business goals.<br>• Utilize Microsoft Office and company-specific systems to maintain records and generate reports.<br>• Assist customers with technical inquiries related to water testing and treatment services.<br>• Conduct follow-ups with clients to ensure ongoing satisfaction and address any additional requirements.<br>• Participate in team meetings and contribute ideas for improving sales strategies and customer service processes.
<p>We are seeking a motivated Leasing Agent to join our team in Canton, Ohio. This contract-to-permanent opportunity is ideal for professionals experienced in leasing and property management who are looking to contribute to a thriving residential community. The successful candidate will deliver excellent customer service, support our marketing initiatives, and handle administrative tasks with accuracy, all while upholding a high standard of professionalism.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Proactively market vacant apartment units and assist with lease renewals for current residents.</li><li>Conduct detailed inspections of vacant units and promptly report any maintenance or repair needs to the Property Manager or Maintenance Manager.</li><li>Perform comprehensive credit checks and verify applicant income, ensuring confidentiality throughout the process.</li><li>Accurately process all leasing-related paperwork and perform data entry with attention to detail.</li><li>Coordinate lease signings and manage the collection of initial rent and deposit payments.</li><li>Facilitate seamless move-in experiences by maintaining open communication with new residents.</li><li>Organize and maintain resident files and records in compliance with company standards.</li><li>Represent and promote the community through direct outreach and marketing activities to attract prospective residents.</li><li>Respond to resident inquiries and service requests in a timely manner, collaborating with appropriate team members to resolve issues.</li><li>Foster positive resident relations by providing courteous, professional assistance and addressing concerns efficiently.</li></ul><p><br></p>
<p>We are seeking a dedicated Customer Service Representative to join our team in Richfield, Ohio. This contract-to-permanent position plays a critical role in ensuring seamless interactions with fleet contractors and carriers. The ideal candidate excels in fast-paced environments, is highly detail-oriented, and is committed to delivering outstanding customer service.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide attentive and professional communication to independent contractors and external carriers, promoting a positive interaction experience.</li><li>Address basic questions, concerns, and issues from contractors, resolving or escalating as necessary to ensure satisfactory outcomes.</li><li>Proactively monitor active shipments, identify potential disruptions, and take appropriate steps or communicate with customer service teams to ensure timely resolutions.</li><li>Accurately record all relevant contractor, driver, and carrier interactions in the freight management system for comprehensive documentation.</li><li>Manage multiple priorities and adapt to evolving demands in a dynamic work environment.</li><li>Effectively listen and respond to fleet needs to support operational goals.</li><li>Assist with other duties as assigned to help meet overall business objectives.</li></ul><p><br></p>
We are looking for a skilled Web & Application Developer to join our team in Westlake, Ohio. This role is ideal for someone who thrives in creating innovative solutions and has a strong background in web development and application design. The successful candidate will play a pivotal role in designing, building, and maintaining high-quality software solutions.<br><br>Responsibilities:<br>• Design and develop web and application solutions using .NET technologies.<br>• Write, optimize, and maintain T-SQL queries to support database operations.<br>• Implement and manage Azure pipelines, app services, and DevOps processes.<br>• Collaborate with cross-functional teams to ensure seamless integration and delivery.<br>• Maintain version control and code repositories using Git.<br>• Troubleshoot and resolve technical issues to ensure system reliability.<br>• Stay up-to-date with emerging technologies to enhance development practices.<br>• Provide insights and recommendations for improving application performance.<br>• Develop and maintain documentation for projects, processes, and systems.
We are looking for a dedicated Branch/Retail Banking Clerk to join our team in Akron, Ohio. In this Contract to permanent position, you will play a key part in delivering excellent customer service while managing essential banking operations. This position offers an opportunity to grow within a dynamic and supportive environment.<br><br>Responsibilities:<br>• Handle cash transactions accurately and efficiently, ensuring compliance with banking policies.<br>• Provide exceptional customer service by addressing inquiries and resolving issues promptly.<br>• Process deposits, withdrawals, and other banking transactions with attention to detail.<br>• Assist customers with account-related questions and offer solutions to meet their needs.<br>• Maintain proper records and documentation for all transactions.<br>• Utilize computer systems to input data and manage banking operations effectively.<br>• Collaborate with team members to ensure seamless branch operations.<br>• Uphold security measures and safeguard sensitive customer information.<br>• Identify and escalate any discrepancies or potential issues to management.<br>• Support the branch in meeting its operational and customer service goals.
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Medina NT, Ohio. In this Contract to permanent position, you will play a key role in ensuring customer satisfaction by managing inquiries, processing orders, and providing exceptional support to our clients. This position offers an exciting opportunity to contribute to the success of a leading manufacturing company.<br><br>Responsibilities:<br>• Coordinate with the quote team to request and obtain pricing details as needed.<br>• Provide accurate information to intake and quote teams while addressing any questions they may have.<br>• Collaborate with the sales team and customers on various projects across all product lines, including participating in kickoff calls.<br>• Administer and manage customer accounts, ensuring all data is accurately maintained.<br>• Execute order management tasks efficiently, including processing orders and collecting payments or deposits where applicable.<br>• Prepare tickets for orders, including console orders, within established timeframes.<br>• Upload order information to customer portals and update relevant documents in shared drives.<br>• Monitor and update shipping dates in the system, ensuring timely communication of any changes.<br>• Conduct stock checks and provide customers with shipping notifications for direct ship orders.<br>• Respond to inquiries by understanding program details for national accounts, hospitality, international, and private label clients.
<p>We are looking for an experienced Senior Property Accountant to join our team in Cleveland, Ohio. In this role, you will oversee the financial operations of a portfolio of properties, ensuring accurate and timely reporting. This position offers an exciting opportunity to apply your expertise in property accounting within a dynamic and supportive environment. We are looking for someone passionate about the community and what our non-profit offers. </p><p><br></p><p>Responsibilities:</p><p>• Manage month-end close activities, including preparing journal entries, reconciling balance sheets, and conducting variance analyses.</p><p>• Prepare and review tenant billings, rent rolls, and related financial documents.</p><p>• Reconcile tenant accounts, addressing and resolving any discrepancies promptly.</p><p>• Generate and analyze monthly financial statements, ensuring accuracy and clarity.</p><p>• Oversee the general ledger for multiple properties, maintaining up-to-date and accurate records.</p><p>• Assist in creating annual budgets and financial forecasts to support strategic planning.</p><p>• Collaborate with auditors during annual audits and provide necessary documentation for tax filings.</p><p>• Maintain and update accounting systems, ensuring efficiency and compliance.</p><p>• Support the property management team with financial insights and recommendations as needed.</p>
We are looking for an IT Technician to join our team in Mentor, Ohio, within the financial services industry. The ideal candidate will play a key role in ensuring the smooth operation of IT systems and providing technical support to end users. This position requires a proactive approach to troubleshooting and maintaining IT infrastructure, as well as collaborating with internal teams and external vendors.<br><br>Responsibilities:<br>• Provide technical support for financial applications, including troubleshooting and resolving issues with platforms such as Symitar and Synergy.<br>• Handle onboarding and offboarding processes for users, including hardware setup, account creation, and access configuration.<br>• Manage and resolve help desk tickets, documenting all actions and solutions accurately within the system.<br>• Maintain and update IT documentation, including system settings, troubleshooting procedures, and asset records.<br>• Diagnose and resolve basic network issues, such as Wi-Fi connectivity and LAN/WAN problems.<br>• Oversee IT hardware inventory, coordinating the deployment and recovery of assets as needed.<br>• Work closely with vendors to address technical challenges and escalate issues appropriately.<br>• Participate in IT projects, contributing to the implementation and upgrades of systems.<br>• Educate employees on IT policies, tools, and best practices to enhance their technical proficiency.
