• Printing Work Orders as needed to support production • Data Entry • Utilize the RF scanners to update the warehouse inventory system. • Scanning Pallets using RF devices • Labor entries for work orders • Enter retail store returns • Generate order forms • Assist with inventory counting as needed. • Compile and manage a product guide - to include images, shelf life, components, and other relevant information. • Assist warehouse with IM Transfer Out process for retail store orders by scanning with RF Guns to appropriate warehouse • Assist with warehouse and inventory tasks as needed – i.e. order pulling, cycle counting, season changes (sleeves, wrap, etc.), code date investigations • Track and enter retail store SRP numbers & store order discrepancies into ERP system • Investigate inventory issues with store managers and resolve if possible • Meet with Supply Chain Mgr. weekly to resolve outstanding issues • Other duties may be assigned due to business needs or special circumstances, which may require reassignment to other departments or other job duties. Microsoft Office, ERP, Excel, Sage 500 •
We are looking for a skilled Staff Accountant to join our team on a contract basis in Cleveland, Ohio. This role offers an exciting opportunity to contribute to a family-owned business by managing key financial operations. The ideal candidate will have experience in corporate accounting and a strong grasp of financial processes, including general ledger management and account reconciliations.<br><br>Responsibilities:<br>• Perform monthly account reconciliations to ensure accurate financial records.<br>• Manage month-end closing processes, including preparing and reviewing journal entries.<br>• Oversee the general ledger and ensure compliance with accounting standards.<br>• Prepare financial statements and reports for management review.<br>• Handle payroll and benefits administration for approximately 42 employees.<br>• File sales tax and ensure adherence to tax regulations.<br>• Supervise accounts payable and accounts receivable functions.<br>• Maintain and manage the company’s general insurance policies.<br>• Utilize SysPro software to streamline accounting processes and maintain accurate data.<br>• Collaborate with team members to uphold a positive and cohesive work environment.
<p><strong>Job Overview:</strong></p><p>We are seeking a Customer Experience Specialist to join our dynamic team in Richfield, Ohio, as part of a contract-to-permanent opportunity. In this role, you will play an integral part in fostering customer relationships, ensuring satisfaction, and supporting sales processes across multiple channels. This position offers a unique opportunity for collaboration with cross-functional teams while contributing to initiatives that drive customer success and retention.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Build and maintain strong relationships with new and existing customers to drive satisfaction and loyalty.</li><li>Collaborate with Sales Account Managers to support efforts around client retention and satisfaction.</li><li>Assist sales teams in processing transactions, ensuring accuracy, and maintaining proper documentation.</li><li>Utilize CRM tools, such as Oracle and HubSpot, to manage and optimize customer accounts and sales strategies.</li><li>Provide insights and recommendations to management for the development of programs aimed at enhancing customer retention and acquisition.</li><li>Effectively communicate with customers to address sales inquiries, resolve configuration challenges, discuss payment details, and handle other support issues.</li><li>Partner with Accounts Receivable and sales leadership to manage dealership transfers, account adjustments, and cancellations.</li><li>Participate in sales meetings, training sessions, and product demonstrations, as required.</li><li>Work collaboratively with internal teams to ensure seamless communication and operational alignment.</li><li>Perform additional duties as assigned to support business objectives.</li></ul>
<p>We are looking for a highly skilled Oracle EBS Analyst to join our team. In this long-term contract position, you will play a pivotal role in optimizing and maintaining Oracle E-Business Suite (EBS) modules within a dynamic manufacturing environment. Your expertise will drive system enhancements, ensure seamless integrations, and support end-users to maximize operational efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Configure and customize Oracle EBS Manufacturing modules to align with organizational processes and meet business requirements.</p><p>• Collaborate with cross-functional teams to integrate Oracle EBS Manufacturing modules with other systems, ensuring smooth data flow and operational consistency.</p><p>• Provide technical support for Oracle EBS applications, troubleshoot system issues, and perform regular maintenance to ensure reliability.</p><p>• Develop and implement custom solutions, including extensions and reports, to enhance the functionality of Oracle EBS Manufacturing.</p><p>• Analyze manufacturing data and workflows to identify optimization opportunities and recommend effective solutions.</p><p>• Plan and execute system upgrades and patches while minimizing disruptions to business operations.</p><p>• Stay updated on Oracle EBS releases and patches to maintain system performance and functionality.</p><p>• Conduct training sessions for end-users to improve their proficiency in Oracle EBS Manufacturing modules.</p><p>• Create and maintain comprehensive technical documentation to support system enhancements and troubleshooting.</p><p>• Work collaboratively with stakeholders to ensure system configurations meet operational needs and business objectives.</p>
<p><strong>Contract Billing Clerk – Transportation Industry</strong></p><p>We are currently seeking a detail-oriented <strong>Contract Billing Clerk</strong> to support our operations team in the transportation industry. This short-term contract role (6–8 weeks) based in <strong>Tallmadge, Ohio</strong>, offers an opportunity to contribute to the financial accuracy and efficiency of our business processes.</p><p><strong>Key Responsibilities</strong></p><ul><li>Accurately prepare, review, and process detailed invoices in a timely manner to maintain a consistent cash flow.</li><li>Generate and manage billing statements, ensuring compliance with company policies and proper documentation.</li><li>Leverage <strong>QuickBooks</strong> to update and manage billing systems with precision and efficiency.</li><li>Investigate and resolve billing discrepancies, maintaining high levels of professionalism and accuracy.</li><li>Create and analyze financial reports using <strong>Microsoft Excel</strong> to assist with internal operational reporting.</li><li>Collaborate effectively with cross-functional teams to meet billing cycle deadlines.</li><li>Maintain strict accuracy, consistency, and security of data within computerized billing systems.</li><li>Provide organized billing documentation for audits and financial reviews.</li><li>Promptly and professionally address customer inquiries regarding invoices, payments, and account details.</li><li>Ensure all billing activities comply with organizational policies and adhere to industry standards.</li></ul><p><strong>Key Qualifications</strong></p><ul><li><strong>Proficiency in QuickBooks and Microsoft Excel</strong> is required for this role.</li><li>Excellent attention to detail, problem-solving ability, and organizational skills.</li><li>Proven ability to prioritize tasks and meet deadlines in a fast-paced environment.</li><li>Previous experience in billing or invoicing, preferably within the transportation or logistics sector.</li><li>Strong written and verbal communication skills to effectively interact with team members, clients, and external stakeholders.</li></ul><p><br></p>
We are looking for a skilled Web & Application Developer to join our team in Westlake, Ohio. This role is ideal for someone who thrives in creating innovative solutions and has a strong background in web development and application design. The successful candidate will play a pivotal role in designing, building, and maintaining high-quality software solutions.<br><br>Responsibilities:<br>• Design and develop web and application solutions using .NET technologies.<br>• Write, optimize, and maintain T-SQL queries to support database operations.<br>• Implement and manage Azure pipelines, app services, and DevOps processes.<br>• Collaborate with cross-functional teams to ensure seamless integration and delivery.<br>• Maintain version control and code repositories using Git.<br>• Troubleshoot and resolve technical issues to ensure system reliability.<br>• Stay up-to-date with emerging technologies to enhance development practices.<br>• Provide insights and recommendations for improving application performance.<br>• Develop and maintain documentation for projects, processes, and systems.
We are looking for an ERP/CRM Configuration SME to join our team in North Canton, Ohio. This Contract-to-permanent position is ideal for a detail-oriented individual with expertise in production planning and scheduling tools who can support implementation and optimization for clients. The role requires both strong technical knowledge and the ability to bridge business requirements with system solutions.<br><br>Responsibilities:<br>• Lead the configuration, implementation, and optimization of production planning and scheduling tools such as PlanetTogether or similar systems.<br>• Provide expert guidance to clients and prospects on leveraging scheduling tools to meet their production needs.<br>• Develop technical and functional knowledge of the ERP/CRM systems to become a subject matter expert.<br>• Collaborate with cross-functional teams to deliver end-to-end solutions for production scheduling.<br>• Support system integration efforts, including API development and third-party tool integration.<br>• Conduct hands-on configurations and troubleshoot issues during implementations.<br>• Offer insights into process optimization and system enhancements to improve operational efficiency.<br>• Manage program or project tasks related to ERP/CRM system implementations in a dynamic environment.<br>• Work closely with clients to understand their production workflows and align system capabilities with their business requirements.<br>• Assist with backend tasks and data handling related to ERP systems as needed.
<p><strong>Job Description:</strong></p><p>We are seeking a detail-oriented and proactive <strong>Sales Support Specialist</strong> to join our team in Streetsboro, Ohio. In this long-term contract position, you will play a pivotal role in ensuring the smooth operation of our sales department. Your role will involve managing administrative tasks, maintaining accurate data records, and fostering clear communication between the sales team and other departments. This position is critical to sustaining efficiency and supporting the overall success of sales operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately enter and update data in internal systems and Excel spreadsheets to ensure data integrity and accessibility.</li><li>Provide essential administrative support to the sales team as they manage client accounts and pursue new business opportunities.</li><li>Assist with order entry tasks to guarantee timely processing, tracking, and fulfillment.</li><li>Collaborate with the sales team to prepare necessary documentation for client meetings, proposals, and other interactions.</li><li>Monitor and update sales records, ensuring accuracy and compliance with internal policies.</li><li>Serve as a liaison between the sales department and other internal teams, facilitating efficient communication and workflow.</li><li>Generate reports and summaries using sales data for internal evaluation and decision-making purposes.</li><li>Address client inquiries and deliver exceptional post-sales support to maintain high customer satisfaction.</li><li>Utilize tools such as SAP and other relevant software to streamline sales processes and enhance operational efficiency.</li></ul>
<p><strong>Customer Service Representative</strong></p><p><br></p><p><strong>Position Overview:</strong></p><p>We are looking for a personable and detail-oriented <strong>Customer Service Representative</strong> to join our team. Acting as the face of our organization, you will serve as a primary point of contact for customers, ensuring their needs are met with professionalism and efficiency. This role requires strong problem-solving skills, digital fluency with customer support tools, and outstanding communication abilities. The ideal candidate will thrive in a fast-paced environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Customer Interaction:</strong> Provide friendly, knowledgeable, and efficient assistance to customers—whether handling inquiries, resolving complaints, or managing account-related transactions. (Source: Robert Half Salary Guide)</li><li><strong>Problem Solving:</strong> Analyze customer issues and offer solutions or escalate cases to appropriate teams when necessary to ensure resolution.</li><li><strong>Digital Proficiency:</strong> Leverage CRM platforms and support automation tools to log interactions, generate reports, and optimize workflows. (Source: Robert Half Salary Guide)</li><li><strong>Service Excellence:</strong> Develop a rapport with customers to understand their unique needs and recommend appropriate products or services.</li><li><strong>Operational Efficiency:</strong> Assist in cross-functional process improvements to help enhance the overall customer experience and streamline internal tasks. (Source: Robert Half Salary Guide)</li></ol><p><strong>Qualifications and Skills:</strong></p><ul><li>Proven customer support or public-facing experience; experience in banking, retail, or related fields is a plus.</li><li>Strong computer literacy, including proficiency with CRM systems and automation tools.</li><li>Excellent verbal, written, and interpersonal skills.</li><li>Adaptive problem-solving and decision-making abilities in a dynamic environment.</li><li>Strong organizational skills and attention to detail to manage multiple requests effectively.</li><li>A professional and service-oriented demeanor at all times.</li></ul><p><strong>Additional Information:</strong></p><p>With growing emphasis on hybrid responsibilities, our customer service representatives not only manage traditional support duties but also contribute to ongoing innovations in customer service delivery. This position offers opportunities for career development in a supportive and evolving workplace environment.</p><p><br></p><p>Interested in joining a forward-thinking team? <strong>Apply today!</strong></p>
