<p>We are looking for a highly skilled Tax Manager to lead the development and implementation of strategic tax technology solutions. This role involves collaborating with cross-functional teams to enhance tax processes, ensure compliance, and optimize the use of advanced tools in managing tax operations. The ideal candidate will have a strong background in tax technology and a proven track record in driving efficiency and innovation.</p><p><br></p><p>Responsibilities:</p><p>• Design and execute a comprehensive tax technology strategy to streamline compliance, reporting, data analytics, and process management.</p><p>• Serve as the primary tax representative on cross-functional project teams, ensuring tax requirements are met during technology implementations.</p><p>• Collaborate with IT and other departments to define functional requirements, review technical designs, and oversee application testing, deployment, and maintenance.</p><p>• Lead tax technology projects using recognized project management methodologies to ensure successful outcomes.</p><p>• Establish and maintain robust internal controls for all tax technology applications, ensuring compliance with Sarbanes-Oxley Section 404.</p><p>• Manage user access, perform system updates, and provide technical support for tax technology applications.</p><p>• Stay informed about emerging tax technology trends and refine strategies to achieve optimal performance.</p><p>• Develop detailed process documentation, deliver end-user training, and create policies for efficient technology use.</p><p>• Oversee relationships with vendors and consultants to ensure effective implementation and support of tax applications.</p><p>• Provide training to tax team members on software tools and process enhancements. </p><p><br></p>
<p>*Email brendan.steele@rht(.com) for consideration*</p><p><br></p><p>Robert Half (Technology Solutions) is searching for a IT Engineer with a background in ERP (Laserfische, Visify), SaaS, Windows 10/11, Cloud Computing, IT Generalist, RingCentral System, Insurance , AD, Cisco, etc. If this sounds like your background, then this IT Engineer role is for you. For this opportunity, you will work hybrid in Torrance, CA area.</p><p><br></p><p><strong>Position</strong>: IT Engineer</p><p><strong>Hours/Duration</strong>: 40 hrs/wk, M-F, PST Hours, CTH/FTE</p><p><strong>Top Skills</strong>: ERP (Laserfische, Visify), Windows 10/11, Cloud Computing, IT Generalist, RingCentral System, Insurance, AD, Cisco</p><p><strong>Onsite/Remote</strong>: <i>Hybrid Remote (Onsite to start)</i></p><p><strong>Company: </strong>Insurance / Credit Union</p><p><br></p><p>We are looking to present candidates immediately and this IT Engineer position will not be open long. You can apply for this position today by sending your resume to Brendan.Steele@rht(.com) or texting me at (310) 905-6878 (email text-line). You can also connect with me on LinkedIn at (linkedin/in/brendan-steele-177770101/).</p><p><br></p><p><strong>Responsibilities</strong>:</p><p>• Oversee and manage the organization's IT infrastructure, including hardware, software, and network systems.</p><p>• Implement and maintain Active Directory, backup technologies, and Cisco systems to ensure seamless operations.</p><p>• Develop and enforce IT policies and procedures, ensuring compliance with regulatory requirements.</p><p>• Conduct risk assessments and prepare comprehensive reports for executive leadership.</p><p>• Collaborate with vendors and external partners to manage IT services and support.</p><p>• Lead the configuration and management of IT systems, ensuring optimal performance and security.</p><p>• Provide technical guidance to team members and assist in the resolution of complex IT issues.</p><p>• Evaluate and integrate new tools and technologies to enhance operational efficiency.</p><p>• Manage IT-related audits and ensure readiness for regulatory reviews.</p><p>• Support document capture and management systems, such as Laserfiche, to improve workflow processes.</p>
<p><strong>Director of PMO</strong></p><p><strong>Location:</strong> El Segundo, CA (Hybrid – 3 days onsite)</p><p><strong>Compensation:</strong> $180,000 - $220,000 base salary + 20% discretionary bonus</p><p>We’re seeking an experienced <strong>Director of Project Management Office (PMO)</strong> to lead strategic initiatives and oversee the portfolio of IT projects at a fast-paced, growing organization in the Retail, eCommerce, and Consumer Packaged Goods (CPG) industry. As the Director of PMO, you will play a critical role in defining and driving technology roadmaps, managing cross-functional programs, and ensuring the successful delivery of key business priorities.</p><p><br></p><p>This leadership role offers the opportunity to make a significant impact at the enterprise level, influence technology decision-making, and drive cross-departmental collaboration in a dynamic and fast-moving environment.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Lead and Oversee Project Portfolio</strong>: Manage a diverse portfolio of IT projects and cross-functional programs, ensuring they align with business objectives, timelines, and budgets.</li><li><strong>Strategy Alignment</strong>: Collaborate with senior leadership to define program goals, establish technology roadmaps, and prioritize initiatives that support strategic company growth.</li><li><strong>Cross-Functional Delivery</strong>: Oversee the delivery of objectives across IT, Retail, eCommerce, Marketing, and Mobile Applications teams, while fostering alignment across departments.</li><li><strong>Agile Execution</strong>: Promote and enhance an agile approach to project management; lead efforts to scale Agile or SAFe methodologies as needed.</li><li><strong>Leadership and Collaboration</strong>: Serve as a trusted advisor across the organization, influencing stakeholders at all levels using strong communication and interpersonal skills.</li><li><strong>Data Governance and Compliance</strong>: Partner with teams to implement data governance policies, ensuring compliance with regulations such as GDPR and CCPA.</li><li><strong>Team Management</strong>: Lead and mentor a growing PMO team, including the management of a current direct report. Build internal capabilities by defining best practices, tools, and frameworks related to project management.</li><li><strong>Innovation and Problem Solving</strong>: Recommend improvements and innovative solutions to enhance efficiency, scalability, and business outcomes.</li></ul><p><br></p>
<p>Robert Half Technology is partnering with a leading engineering team in Irvine to hire a Testing Specialist. This role is ideal for technically driven professionals with hands-on experience in fiber optics who want to contribute to advanced distributed sensing technologies. You’ll be a key part of a team developing next-generation systems used across utilities, telecom, and infrastructure.</p><p>Responsibilities:</p><ul><li>Set up and execute lab and field experiments involving BOTDR and DAS systems.</li><li>Operate and maintain optical interrogators, test spans, and environmental test equipment.</li><li>Perform fiber optic splicing, termination, installation, and troubleshooting.</li><li>Collect, organize, and document test data in line with engineering protocols.</li><li>Assist with test reports, validation summaries, and technical documentation.</li><li>Support installation and commissioning of distributed sensing systems in the field.</li><li>Ensure proper equipment maintenance, lab organization, and adherence to safety standards.</li><li>Collaborate with engineering and field teams to improve test coverage and repeatability.</li></ul><p><br></p>
<p><strong>Job Title:</strong> Technical Program Manager II (Contractor)</p><p><strong>Service Type</strong>: 39 Week Contract, Potential for Extension </p><p><strong>Location</strong>: Irvine, CA or Philadelphia, PA </p><p><strong>Department</strong>: [Security, Compliance, or Program Management]</p><p><strong>Position Summary:</strong></p><p>We are seeking a seasoned Technical Program Manager to lead a high-impact enterprise security audit readiness initiative. This role is pivotal in ensuring organizational preparedness for a formal security audit by managing cross-functional collaboration, compliance tracking, and executive-level reporting. The ideal candidate will bring deep experience in technical project management, particularly in security and compliance environments.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and coordinate a large-scale enterprise security audit readiness program.</li><li>Collaborate with cross-functional teams including Information Security, Engineering, Architecture, Compliance, Legal, and Application Support.</li><li>Manage and track remediation efforts across 80+ applications and multiple technology stacks.</li><li>Oversee tasks such as vulnerability remediation, vendor compliance assessments, system architecture reviews, and penetration test preparation.</li><li>Develop and maintain project documentation, timelines, and status reports.</li><li>Prepare and deliver executive-level presentations and briefings.</li><li>Ensure alignment with compliance frameworks such as SOC 2, ISO, and internal governance standards.</li></ul>
We are looking for an experienced Sr. Network Engineer to design, implement, and maintain secure and efficient network solutions that support our organization's growth and operational needs. This role requires a strategic thinker with deep expertise in network architecture, troubleshooting, and security protocols. Based in Santa Ana, California, the successful candidate will play an integral part in ensuring seamless connectivity and optimal performance across all network systems.<br><br>Responsibilities:<br>• Design and implement secure and scalable network solutions to facilitate seamless sharing of applications and resources across the organization.<br>• Collaborate with vendors and internal departments to procure hardware, software, and services required for network operations.<br>• Analyze and resolve complex network issues to ensure high performance and reliability.<br>• Evaluate, test, and recommend advanced networking solutions to enhance infrastructure capabilities.<br>• Mentor less experienced network administrators and engineers, fostering skill development and growth.<br>• Develop innovative strategies to integrate acquired companies into the organization's standard network technology stack.<br>• Conduct comprehensive analysis and testing of network infrastructure to align with business objectives and industry standards.<br>• Stay updated on emerging technologies and implement leading-edge solutions to meet organizational needs.<br>• Ensure the security of network systems by configuring firewalls, intrusion detection/prevention systems, and access controls.<br>• Manage disaster recovery environments and contribute to business continuity planning.
<p>We are seeking a skilled and motivated Desktop Support Specialist to join our IT support team. As a key member of the team, you will assist in resolving technical issues, maintaining computer systems, and providing excellent customer support to ensure the seamless operation of our organization's technology infrastructure.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to service requests related to computer hardware, software, peripheral devices, and audio/visual equipment; perform remote or onsite assessments to identify and resolve issues.</li><li>Install, configure, and maintain computers, operating systems, peripheral equipment (printers, scanners, mobile devices), and required software applications.</li><li>Manage service tickets and work orders using system maintenance logs, tracking progress, and ensuring updates for users.</li><li>Conduct basic system backups, upgrades, and general system maintenance.</li><li>Troubleshoot hardware and software issues, provide minor repairs and adjustments, and escalate complex problems as needed.</li><li>Set up user access permissions, modify profiles, reset passwords, and maintain file systems to ensure proper user access and security.</li><li>Coordinate with manufacturers and vendors for warranty services and equipment repairs.</li><li>Perform inventory management and ensure detailed system documentation for IT assets.</li><li>Configure operating system images for desktops, laptops, and mobile devices, using imaging software.</li><li>Support audio-visual setups for meetings and events as required.</li><li>Provide exceptional customer service while responding to technical support requests efficiently and professionally.</li><li>Demonstrate commitment to working various hours, including nights and weekends, to adapt to changing priorities or deadlines.</li></ul>
<p>Are you ready to take on complex technical challenges while shaping the future of secure, data-driven platforms? Robert Half Technology is seeking a <strong>Full Stack Developer</strong> to join our client-facing team in Irvine, CA. This is a unique opportunity to build secure, real-time applications from the ground up—working with cutting-edge technologies across cloud, data visualization, and industrial IoT.</p><p>Responsibilities:</p><ul><li>Design and implement a responsive, intuitive web interface for operators and engineers.</li><li>Develop secure back-end services and APIs to integrate with cloud-based data pipelines and analytics engines.</li><li>Build and optimize data visualizations (time-series, real-time alerts, system metrics) using modern frameworks.</li><li>Collaborate with UI/UX designers and engineers to translate workflows into user-friendly solutions.</li><li>Ensure scalability, performance, and reliability across multi-tenant cloud environments.</li><li>Write clean, maintainable code; participate in code reviews, automated testing, and CI/CD pipelines.</li></ul><p><br></p>
We are looking for a skilled Software Engineer to join our team in Vista, California. This long-term contract position involves designing, developing, testing, and maintaining software solutions for innovative systems and products. If you are passionate about solving technical challenges and collaborating with colleagues to create impactful software, we encourage you to apply.<br><br>Responsibilities:<br>• Design, develop, and test software programs to enhance existing systems and create new software solutions.<br>• Analyze software requirements and ensure compatibility with hardware systems.<br>• Troubleshoot and debug technical issues to maintain the performance and reliability of software platforms.<br>• Apply industry standards, processes, and tools throughout the software development lifecycle.<br>• Collaborate with project managers and technical teams to deliver solutions aligned with organizational goals.<br>• Develop and maintain tools and infrastructure to support software design and development efforts.<br>• Communicate technical solutions and procedures to colleagues across various departments.<br>• Address moderately complex technical problems by leveraging best practices and internal resources.<br>• Assist other technical staff with tasks and assignments to ensure project success.<br>• Research and integrate new technologies to improve software productivity and quality.
Qualifications:<br>• 5+ years of hands-on IT management or support experience, preferably in a legal or professional services environment<br>• Strong proficiency with MacOS, Outlook, and Microsoft 365<br>• Experience with Filevine or similar legal case management/intake software<br>• Knowledge of conference room AV technologies (Zoom Rooms, webcams, display systems, audio solutions)<br>• Experience deploying or managing automation tools and AI platforms<br>• Solid understanding of database management and data integrity best practices<br>• Excellent troubleshooting skills and a proactive, solutions-oriented mindset<br>• Ability to manage multiple priorities and work effectively with non-technical staff<br>• Strong communication and interpersonal skills
<p><strong>IT Trial Logistics Coordinator (70% travel required)</strong></p><p><strong>Compensation:</strong> $145K-$175k base salary + benefits. Competitive and commensurate with experience.</p><p><br></p><p><strong>Locations Available for Home Base:</strong></p><p>This role offers flexibility in a home base, aligned with any of U.S. offices:</p><ul><li>California, Washington, Texas, Illinois, New York, Massachusetts, Georgia, Florida, and Washington, D.C.</li></ul><p>Are you a tech-savvy professional with a knack for managing high-pressure operational setups? Our business litigation firm is seeking an experienced <strong>Trial Logistics Coordinator</strong> to join our prestigious IT team. This role provides a unique opportunity to work with world-class attorneys and make a direct impact on high-stakes litigation as part of an elite firm with offices locations globally.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Trial Logistics Coordinator will serve as the primary IT infrastructure expert and logistical lead for remote trial sites across the United States. This role requires managing on-site setup and support for trial operations involving 6–20 attorneys. The Coordinator ensures attorneys have the technical resources they need to operate efficiently and securely from remote locations. This includes travel to remote trial "war rooms" and interaction with attorneys, IT staff, and vendors to deliver seamless trial experiences.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead all technical aspects of setting up and managing remote trial sites from inception to closure.</li><li>Coordinate with attorneys, vendors, hotel management, and IT teams to ensure each trial site meets operational and technical requirements.</li><li>Manage the lifecycle of IT infrastructure, including setup of PCs, printers, secure WiFi, VPNs, servers, and document management systems.</li><li>Provide direct onsite technical support to trial teams across the U.S.</li><li>Develop detailed project and budget reports for trial-related logistics.</li><li>Troubleshoot and support various legal applications, databases, and workflows utilized during trials.</li><li>Maintain thorough technical documentation and communicate effectively with Tier-II technical teams.</li><li>Identify and implement new technologies or tools to enhance operational efficiency.</li></ul><p><br></p>
<p>Robert Half Technology is seeking an experienced IT Audit and Compliance Manager to lead our IT audit, risk management, and compliance initiatives. This role ensures our systems, processes, and controls align with internal policies, industry standards, and regulatory requirements. The manager will collaborate with IT, security, finance, and business stakeholders to strengthen internal controls, mitigate risk, and support strategic objectives.</p><p>This is an on-site position based in Santa Ana, CA, with required travel. </p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Audit & Risk Management</strong></p><ul><li>Plan, execute, and oversee IT audits to assess internal controls, security measures, and operational effectiveness.</li><li>Manage and test SOX controls in a public company environment to ensure compliance with financial and IT regulations.</li><li>Conduct IT and third-party risk assessments to identify system and vendor vulnerabilities.</li><li>Implement and manage Data Loss Prevention (DLP) controls, with focus on SSN and PCI data protection.</li><li>Develop and maintain audit plans in alignment with business priorities and evolving regulations.</li><li>Monitor, track, and report on remediation efforts to ensure timely resolution of audit findings.</li></ul><p><strong>Compliance & Governance</strong></p><ul><li>Maintain compliance with key regulatory frameworks, including SOX, GDPR, HIPAA, PCI-DSS 4.0, ISO 27001, and NIST.</li><li>Drive scope reduction strategies for PCI-DSS (segmentation, iFrame, P2PE).</li><li>Manage IT compliance frameworks, policies, and procedures to ensure strong governance.</li><li>Partner with legal, finance, and business teams to embed compliance across systems and processes.</li><li>Stay ahead of regulatory changes and evaluate business impact.</li></ul><p><strong>Leadership & Collaboration</strong></p><ul><li>Lead and mentor the IT audit and compliance team.</li><li>Partner with IT and security leaders to promote best practices in security and data protection.</li><li>Act as primary liaison with external auditors, regulators, and third-party assessors.</li><li>Deliver reports and recommendations to senior management on compliance posture and risk mitigation.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Identify and implement opportunities to automate, streamline, and enhance compliance processes.</li><li>Build training and awareness programs to foster a culture of compliance across the organization.</li><li>Deploy tools and technologies that improve monitoring, reporting, and risk management capabilities.</li></ul><p><br></p>
We are looking for a dynamic and experienced Director of Technical Program Management to lead the development and delivery of innovative products from concept to launch. This role will require exceptional leadership, planning, and operational skills to manage complex hardware and software projects in a fast-paced, startup environment. By collaborating across multiple teams and managing external vendors, you will ensure that all programs meet the highest standards of quality, timeliness, and budgetary goals.<br><br>Responsibilities:<br>• Develop comprehensive technical program plans, including defining scope, budgets, schedules, and key deliverables.<br>• Lead cross-functional teams, including engineering, operations, and marketing, to ensure successful product launches.<br>• Drive the end-to-end development of hardware and software products, creating and optimizing processes as needed.<br>• Manage vendor relationships, including negotiations and ensuring timely and cost-effective delivery of prototypes and supplies.<br>• Oversee product operations, such as prototype builds, supply chain coordination, and production readiness.<br>• Monitor project progress, identify potential risks, and implement corrective actions to meet deadlines and budgets.<br>• Act as a hands-on contributor when necessary, solving complex technical and operational challenges.<br>• Ensure alignment of all technical programs with company objectives and provide regular updates to stakeholders, including executives.<br>• Establish and maintain accountability across teams to achieve program milestones and goals.
<p>We are looking for an experienced Project Manager to lead multiple IT infrastructure and security initiatives. This role requires strong organizational skills and a technical mindset to manage projects effectively while ensuring compliance with security standards. Based in Woodland Hills, California, this hybrid position offers an exciting opportunity to collaborate with stakeholders and drive impactful results.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and oversee security-focused IT projects, ensuring alignment with organizational goals and stakeholder expectations.</p><p>• Perform security assessments for in-house applications and provide actionable recommendations to enhance system protection.</p><p>• Manage up to four concurrent projects, maintaining timelines and ensuring deliverables meet quality and compliance standards.</p><p>• Facilitate annual security assessments, including penetration testing, to uphold organizational security protocols.</p><p>• Develop and deliver clear, well-structured presentation decks using PowerPoint to communicate project progress and outcomes.</p><p>• Utilize Jira and Confluence to track project workflows and ensure effective task management.</p><p>• Document processes and workflows in SharePoint, ensuring accessibility and transparency for all team members.</p><p>• Leverage collaboration tools such as Teams to foster communication and teamwork across diverse teams.</p><p>• Apply Agile methodologies to streamline project execution and optimize team performance</p>
<p>We are looking for a dedicated Bilingual Spanish Customer Service Representative to join our team in Torrance, California. In this Contract to permanent position, you will play a pivotal role in ensuring exceptional service and support to our customers while representing our company values. This role provides an opportunity to showcase your problem-solving skills, technical product knowledge, and passion for customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Represent the company’s values and culture through clear, detail-oriented, and empathetic communication.</p><p>• Build and maintain strong relationships with customers, ensuring their needs are understood and met.</p><p>• Assist in promoting and selling products or services by recommending suitable options based on customer preferences.</p><p>• Accurately record customer information and inquiry details in company databases.</p><p>• Develop technical expertise about products to address and resolve customer issues effectively.</p><p>• Manage and resolve customer complaints with a calm, courteous, and solution-oriented approach.</p><p>• Participate in product and skill training sessions, passing required assessments to enhance service delivery.</p><p>• Share relevant feedback and observed customer trends with management to improve processes.</p><p>• Maintain consistent attendance and flexibility to work variable schedules, including occasional weekend shifts.</p>
<p>We are seeking a highly skilled and experienced IT detail oriented to lead enterprise-level migrations and integrations of messaging and collaboration platforms. The ideal candidate will have a strong background in Microsoft 365 migrations, scripting, and cloud technologies, with proven experience managing large-scale IT initiatives and working in complex, matrixed environments. </p><p><strong> Key Responsibilities</strong></p><ul><li>Lead and execute large enterprise migrations from Google Workspace, Box, and other collaboration platforms to Microsoft 365. Design, implement, and integrate enterprise-level messaging and collaboration technologies.</li><li>Manage and coordinate large IT projects, including vendor oversight in outsourced environments. </li><li>Perform complex migrations involving Google Workspace Drive, Gmail, Calendars, and GCP Projects. Migrate Box custom apps to M365 Azure Graph API and manage Box app models (custom, published).</li><li>Implement SSO integrations and manage Azure AD configurations. Administer SharePoint and OneDrive sites, including permission models and access controls. </li><li>Utilize Microsoft Migration Manager and other tools to streamline migration processes. Develop and maintain scripts using PowerShell to automate and optimize migration tasks. </li><li>Collaborate with cross-functional teams and stakeholders, including executive leadership. Analyze complex technical and business data to develop innovative solutions.</li></ul><p><br></p>
We are looking for a highly skilled and experienced Network Engineer to join our team in Hollywood, California. This role is ideal for a detail-oriented individual with a deep understanding of enterprise networking, including firewalls and wireless solutions, who is eager to design, implement, and maintain secure and efficient network systems. If you have expertise in Palo Alto and Fortinet/Fortigate firewalls, as well as Aruba wireless technologies, we invite you to apply.<br><br>Responsibilities:<br>• Design, implement, and manage secure and scalable network infrastructures to support business operations.<br>• Configure and optimize Palo Alto and Fortinet/Fortigate firewalls to ensure robust security and seamless performance.<br>• Deploy and maintain Aruba wireless solutions, including access points, controllers, and mobility features.<br>• Monitor and analyze network performance to identify and resolve issues promptly across wired and wireless environments.<br>• Collaborate with cross-functional teams to enhance network reliability and support security initiatives.<br>• Provide guidance and technical expertise in troubleshooting complex network issues.<br>• Ensure compliance with best practices and industry standards in network configuration and security.<br>• Maintain documentation for network configurations, processes, and policies.<br>• Stay updated on emerging technologies to recommend and implement improvements to network systems.
<p>We are looking for a skilled IT Project Manager to join our team in Torrance, CA, on a long-term contract basis. In this role, you will lead and coordinate projects for consumer applications with a focus on digital products, ensuring successful delivery through effective collaboration and communication. This position requires a proactive individual who excels at managing complex projects while fostering continuous improvement within teams.</p><p><br></p><p>Job Description</p><p>Daily Responsibilities</p><ul><li>Manage project plans, staff tasks, and progress reporting.</li><li>Track dependencies, risks, and issues.</li><li>Communicate project status to business and IT stakeholders.</li><li>Review, refine, and validate complex business requirements; prioritize backlog.</li><li>Collaborate with Solution Architects and Tech Leads on technical design.</li><li>Ensure quality through test planning and execution with QA teams.</li><li>Coordinate and lead stakeholder meetings; distribute meeting minutes.</li><li>Create presentations and communication materials for various stakeholders.</li><li>Manage release and post-launch activities; support production systems.</li><li>Monitor team performance and provide feedback; ensure transparency.</li><li>Empower delivery teams and Product Owners in task/story definition.</li><li>Facilitate continuous improvement through retrospectives and data-driven insights.</li><li>Maintain team data and project collateral to align with evolving business needs.</li></ul><p>Project Focus</p><ul><li>Drive Agile practices for customer-facing digital products.</li><li>Collaborate with IT associates, consultants, and vendors to define goals, backlogs, and roadmaps.</li><li>Manage medium to large, moderately to highly complex projects.</li><li>Ensure timely, budget-conscious, high-quality project delivery.</li><li>Assemble project plans, assign tasks, monitor progress, and escalate issues as needed.</li></ul>
<p>We are looking for a talented Report Analyst to join our team in Anaheim, California OR New York City. In this long-term contract position, you will play a vital role in analyzing and interpreting data to drive informed business decisions. This opportunity is ideal for professionals with strong expertise in data reporting, Jira, and capacity planning who thrive in an Agile environment.</p><p><br></p><p>Locations;</p><p>New York City (Onsite Tues–Thurs)</p><p>Los Angeles (Onsite 3 days/week)</p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Design and implement advanced queries to extract and analyze Jira data for tracking team performance metrics, such as sprint velocity and throughput.</p><p>• Develop and maintain customized dashboards in Jira to support resource planning, forecasting, and operational efficiency.</p><p>• Collaborate with stakeholders to gather reporting requirements and deliver visual, actionable insights.</p><p>• Integrate Jira and other business data sources into centralized reporting systems by working closely with data engineering teams.</p><p>• Build scalable data models and automate workflows to streamline updates and reduce manual effort.</p><p>• Conduct in-depth analysis of large datasets to uncover trends and opportunities for process improvement.</p><p>• Present complex data findings in clear, understandable formats tailored to technical and non-technical audiences.</p><p>• Provide training and support to users on interpreting dashboards and leveraging Jira data effectively.</p><p>• Monitor the performance of dashboards and optimize queries to enhance efficiency as data scales.</p><p>• Partner with stakeholders to troubleshoot issues and ensure accurate interpretation of reports</p>
<p>Robert Half is looking for a sharp, tech-savvy Patent Prosecution Attorney to join our fast-paced client! If you have a passion for innovation, strong communication skills, and a solid technical background, this might be the perfect fit.</p><p>What You'll Do:</p><ul><li>Draft high-quality patent applications in a variety of technology areas</li><li>Respond to USPTO office actions and manage U.S. and international prosecution strategies</li><li>Review and analyze invention disclosures to assess patentability</li><li>Collaborate closely with inventors, engineers, and in-house counsel</li><li>Translate complex technical concepts into clear legal language</li></ul><p><br></p>
We are looking for a skilled PC Technician to join our team in Beverly Hills, California. In this long-term contract role, you will play a key part in maintaining and supporting computer hardware systems while ensuring seamless operations for end users. This position offers an excellent opportunity to work with advanced technologies and gain experience with leading hardware platforms.<br><br>Responsibilities:<br>• Perform installation, configuration, and maintenance of computer hardware, including desktops, laptops, and associated peripherals.<br>• Troubleshoot and resolve technical issues related to cable installations and network connectivity.<br>• Support and maintain devices from Dell Technologies and Apple, ensuring optimal performance.<br>• Diagnose hardware problems and provide timely solutions to minimize downtime.<br>• Collaborate with team members to implement upgrades and enhancements to existing systems.<br>• Document technical processes and maintain accurate records of hardware inventory.<br>• Provide user support and training for hardware-related queries.<br>• Ensure compliance with organizational standards for hardware setup and maintenance.<br>• Test and validate hardware installations to confirm proper functionality.
<p>We’re looking for a reliable and customer-focused Help Desk / Desktop Support Specialist to join our Full-Time Engagement Professionals Division. In this role, you’ll be the go-to person for resolving technical issues and supporting day-to-day technology needs across the organization. You’ll work closely with end-users to troubleshoot problems, manage systems, and keep the IT operations running smoothly. </p><p> </p><p>As an employee of Robert Half, you can build a fulfilling career working on diverse and challenging engagements that leverage your current skills and experiences and help you develop new ones. You can also work with our global consulting firm and learn from industry subject matter experts developing innovative customer solutions.</p><p> </p><p>The compensation package will include <strong>Base Salary</strong> + <strong>Comprehensive Benefits Package: Medical, Dental, Vision, 401(k) plan, Choice Time Off (CTO), Short/Long Term Disability, Life Insurance, ADD Insurance, Health Savings Accounts (HSAs), Flexible Spending Accounts (FSAs), Tuition reimbursement, Employee Assistance Program (EAP), Commuter Benefits, Discount mall, Pet and Legal insurance, and identity theft protection, </strong>and <strong>paid every hour that you work. </strong></p>
<p>We are looking for an experienced Executive Assistant to support four senior executives in the technology department. This is a short-term contract position based in West Los Angeles. As the Executive Assistant you will provide essential administrative support for 2-3 weeks, possibly longer. The role requires exceptional organizational skills and the ability to manage competing priorities with attention to detail.</p><p><br></p><p><u>Responsibilities:</u></p><p>• Manage and coordinate complex calendars for senior executives, ensuring efficient scheduling.</p><p>• Arrange and oversee travel plans, including booking flights, accommodations, and transportation.</p><p>• Prepare and organize executive meetings, including creating agendas and managing logistics.</p><p>• Handle communication and correspondence on behalf of executives, maintaining a high level of discretion.</p><p>• Track and follow up on key tasks and deadlines to ensure smooth workflows.</p><p>• Provide administrative support for projects and initiatives within the technology department.</p><p>• Maintain and update records and documentation as required.</p><p>• Act as a point of contact for internal and external stakeholders, ensuring clear and precise communication.</p>
<p><strong>Job Title:</strong> Senior CRM Business Analyst</p><p><strong>Location:</strong> Hybrid (3 days onsite in Woodland Hills, CA)</p><p><strong>Salary Range:</strong> $120K – $140K + Comprehensive Benefits</p><p><br></p><p><strong>Position Overview:</strong></p><p>We are seeking an experienced <strong>Senior CRM Business Analyst</strong> to join our Business Solutions team. This role will focus on leveraging <strong>Microsoft Dynamics 365 CRM</strong> to deliver impactful, scalable solutions that optimize both user experience and business value. You will work closely with cross-functional teams across Sales, Marketing, Operations, and other departments to define requirements, design customized solutions, and manage the development lifecycle.</p><p>We are looking for someone who is a <strong>strategic problem-solver with hands-on technical expertise</strong>. This is a hybrid position that blends business analysis responsibilities with technical configuration and administration to ensure solutions are both efficient and user-centered.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, configure, and optimize <strong>Microsoft Dynamics 365 CRM</strong> solutions tailored to business goals.</li><li>Collaborate with cross-departmental stakeholders to translate business needs into clear technical requirements and acceptance criteria.</li><li>Write and manage detailed business and functional specifications to guide development and testing teams.</li><li>Configure Dynamics 365 CRM components, including workflows, entities, forms, dashboards, and business rules.</li><li>Utilize <strong>SQL</strong> and tools like <strong>Power BI</strong> for advanced data analysis and performance reporting.</li><li>Act as the primary liaison between stakeholders and technical teams to ensure seamless communication and delivery.</li><li>Support Agile project lifecycles, including requirements gathering, testing, and solution implementation.</li><li>Lead workshops, provide project updates, and ensure smooth knowledge transfer across teams.</li><li>Mentor junior analysts and facilitate knowledge sharing within the team.</li></ul><p><br></p>
<p>We’re looking for a strategic, service-driven leader to oversee and enhance our customer experience and loyalty operations for a portfolio of high-growth, subscription-based brands. Reporting to the Director of Customer Experience, this role will be instrumental in executing retention strategies, refining operational processes, and ensuring that every customer touchpoint reflects our premium brand standards. The right candidate will have a proven track record managing third-party service providers, a deep understanding of subscription customer behavior, and the ability to translate insights into actions that increase satisfaction, loyalty, and lifetime value. You bring a mix of empathy, operational discipline, and results-focused leadership to inspire both internal teams and external partners.</p><p><br></p><p><strong>Core Responsibilities</strong></p><p><strong>Customer Experience & Loyalty Initiatives</strong></p><ul><li>Implement and refine strategies to improve retention, customer lifetime value, and long-term engagement.</li><li>Manage loyalty incentives and special experience programs based on customer lifecycle data.</li><li>Maintain brand voice and service excellence across all service channels (phone, chat, email, social, SMS).</li></ul><p><strong>Vendor & BPO Oversight</strong></p><ul><li>Direct daily operations with external service providers, monitoring quality, productivity, and customer outcomes.</li><li>Enforce consistent use of processes, tools, and quality standards across teams.</li><li>Partner with leadership to drive accountability and performance optimization.</li></ul><p><strong>Tools, Data, & Process Optimization</strong></p><ul><li>Support configuration and best practices for platforms such as Zendesk, Ada, Shopify, Recharge, and internal CRM systems.</li><li>Analyze service reports and dashboards to identify trends, inform initiatives, and enhance KPIs such as first contact resolution, average handle time, and satisfaction scores.</li><li>Collaborate with product and technology teams to identify and resolve service friction points.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Align CX efforts with marketing campaigns, product launches, and promotional activity.</li><li>Provide customer insights to influence planning, innovation, and product development.</li></ul><p><strong>Team Leadership & Performance Support</strong></p><ul><li>Track and report on performance metrics, highlighting areas for coaching and improvement.</li><li>Facilitate regular team and vendor meetings focused on continuous improvement.</li><li>Serve as an escalation point for complex customer situations, partnering with leadership to resolve issues effectively.</li></ul>
