We are in the service industry, located in West Long Branch, New Jersey, United States, and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.<br><br>Responsibilities:<br>• Handle technical support tickets, with a focus on product-related concerns.<br>• Deliver high-quality product support to customers, addressing inquiries related to our platform.<br>• Utilize SQL queries to delve into customer data and investigate issues.<br>• Aid customers in understanding product features, best practices, and technical configurations.<br>• Collaborate with the development team to identify, escalate, and rectify software bugs.<br>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.<br>• Develop and upkeep support documentation to streamline troubleshooting processes.<br>• Contribute to improving the platform by providing valuable feedback from customers.
<p>We’re seeking a highly organized and proactive Litigation Executive Assistant to support our client's litigation team. This role involves coordinating case activities, managing legal documentation, and assisting attorneys throughout the litigation process. The ideal candidate is detail-oriented, communicative, and comfortable working in a fast-paced legal environment.</p><p>Key Responsibilities:</p><ul><li>Coordinate litigation case timelines, deadlines, and documentation from start to finish</li><li>Organize and manage legal documents, filings, and discovery materials</li><li>Assist with legal research and help prepare case files for hearings and trials</li><li>Support attorneys with scheduling, logistics, and communication</li><li>Lead administrative efforts for depositions, witness coordination, and trial preparation</li><li>Maintain client communication and provide updates on case progress</li><li>Collaborate with internal teams and external counsel to ensure smooth case management</li></ul><p><br></p>
We are looking for a dynamic and detail-oriented Executive Assistant to join our team in Neptune, New Jersey. As a key support to senior leadership, this role involves managing administrative tasks with precision, acting as a liaison to the Board of Trustees, and contributing to organizational efficiency. This is a Contract-to-permanent position within the non-profit sector, offering the opportunity to make a meaningful impact while working closely with the President and Vice President of Finance and Administration.<br><br>Responsibilities:<br>• Coordinate and manage complex calendars, including scheduling appointments, arranging travel, and preparing briefing materials for meetings.<br>• Serve as the primary liaison to the Board of Trustees, overseeing portal management, meeting logistics, documentation tracking, and expense processing.<br>• Prepare meeting agendas, create PowerPoint presentations, take minutes, and follow up on action items to ensure seamless execution.<br>• Organize offsite events such as staff training sessions, appreciation activities, and fundraising functions in collaboration with senior leadership.<br>• Handle travel arrangements for leadership conferences and events, and manage monthly reconciliation of corporate credit card and travel expenses.<br>• Provide administrative support for HR functions, including recruitment, onboarding, and offboarding processes.<br>• Assist in coordinating monthly Town Hall presentations and maintaining organized digital files to streamline office operations.<br>• Conduct research assignments, manage special projects, and ensure timely completion of tasks as directed by senior leadership.<br>• Support IT and administrative transitions, including integrating legacy systems into modern platforms like Microsoft Teams.<br>• Facilitate communication across departments to ensure smooth day-to-day operations.
<p>We are looking for a skilled <strong>Employee Relations Manager</strong> to join a growing multi-state organization. In this role, you will provide critical guidance on employment law, workplace policies, and employee relations for a multi-location logistics operation. <strong>8+ years of direct experience in a role focused on Employment Law</strong> is required. </p><p>Your expertise will help ensure legal compliance, foster fair practices, and support managers in maintaining a productive and positive work environment. </p><p>If you are already in contact with one of our Recruiting Managers please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please call Therese Grana at 609-252-9393. </p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Advise management on employment law compliance, ensuring adherence to federal, state, and local labor regulations.</p><p>• Oversee and conduct complex employee investigations, maintaining thorough documentation and ensuring fair resolutions.</p><p>• Implement consistent disciplinary actions and policies across multiple locations to promote fairness and transparency.</p><p>• Provide training and guidance to managers on employee relations best practices and legal risk mitigation strategies.</p><p>• Collaborate with HR teams to develop and enforce workplace policies that align with organizational goals and legal standards.</p><p>• Monitor and address workplace concerns, fostering a healthy and inclusive environment for employees.</p><p>• Analyze trends in employee relations to identify and address potential issues proactively.</p><p>• Serve as a trusted resource to managers and employees, offering support with conflict resolution and policy interpretation.</p><p>• Ensure compliance with federal, state, and local employment laws, staying informed on updates and changes.</p>
We are looking for a meticulous and results-driven Chargebacks Specialist to join our team in New York, New York. In this role, you will be responsible for managing and resolving chargeback claims, ensuring compliance with retailer requirements, and maintaining accurate records. This position requires strong analytical skills and the ability to collaborate across departments to improve processes and prevent future chargebacks.<br><br>Responsibilities:<br>• Review and investigate chargeback claims from retailers, including issues related to compliance, shortages, shipping errors, and labeling.<br>• Dispute invalid chargebacks by compiling necessary documentation and submitting timely responses.<br>• Maintain accurate and organized records of chargeback activities and resolution efforts.<br>• Collaborate with sales teams, logistics partners, and customers to identify the root causes of chargebacks.<br>• Analyze recurring issues and provide recommendations for process improvements to reduce chargebacks.<br>• Reconcile chargeback transactions in the accounting system and support reporting and audit activities.<br>• Ensure compliance with customer routing and packaging guidelines by working closely with cross-functional teams.<br>• Monitor changes in retailer compliance requirements and communicate updates to relevant stakeholders.<br>• Manage Amazon account activities, including reconciling chargebacks, issuing credit memos, disputing charges, and generating account reports.
We are looking for an experienced Senior Accountant to join our manufacturing team in Warminster, Pennsylvania. In this role, you will be responsible for ensuring the accuracy of financial reporting, managing general ledger activities, and supporting month-end close processes. You will work closely with various departments to analyze inventory data, maintain compliance with internal controls, and drive continuous improvement in accounting practices.<br><br>Responsibilities:<br>• Prepare and record journal entries, accruals, and adjustments related to distribution operations.<br>• Oversee monthly, quarterly, and annual financial close processes to ensure timely and accurate reporting.<br>• Reconcile general ledger accounts, including inventory, cost of goods sold, freight, and vendor accruals.<br>• Monitor inventory transactions and variances, collaborating with operations to address discrepancies.<br>• Track and analyze inventory movements across warehouses, third-party logistics providers, and customer locations.<br>• Conduct cost accounting activities, including landed cost analysis, freight allocations, and updates to standard costing.<br>• Support external audits by providing documentation and ensuring adherence to internal controls.<br>• Evaluate operational data and trends to assist with forecasting and strategic decision-making.<br>• Partner with supply chain and warehouse teams to enhance processes and maintain financial accuracy.<br>• Contribute to the development and refinement of accounting policies, procedures, and internal controls.
We are looking for an Inventory Analyst to oversee and optimize inventory management processes in a fast-paced environment. The ideal candidate will bring expertise in tracking, analyzing, and adjusting inventory levels to meet business demands while minimizing costs. This role is based in Brooklyn, New York, and offers the opportunity to implement systems that improve operational efficiency.<br><br>Responsibilities:<br>• Monitor and track incoming inventory, current stock levels, and outgoing shipments to ensure accurate records.<br>• Update inventory tracking tools with real-time data, including counts, costs, and adjustments to reflect changes in pricing or quantities.<br>• Conduct detailed cost analyses to identify trends and provide actionable insights for optimizing inventory expenses.<br>• Manage purchasing decisions and inventory adjustments based on sales trends and projected demand.<br>• Collaborate with the owner to evaluate, select, and implement a new inventory management system.<br>• Perform annual inventory audits and physical inventory checks to verify accuracy and compliance.<br>• Develop and maintain reports that highlight inventory performance metrics and areas for improvement.<br>• Ensure seamless communication with distribution teams to align inventory levels with client needs.
We are looking for a skilled Technical Engineer to specialize in the configuration, optimization, and support of the Coupa platform. This role focuses on supplier enablement and integrations, requiring expertise in cXML protocols and procurement workflows. This is a long-term contract position based in Willow Grove, Pennsylvania.<br><br>Responsibilities:<br>• Configure and maintain Coupa modules such as Purchasing, Invoicing, Sourcing, Contract Lifecycle Management, and Supplier Management.<br>• Manage system settings, user roles, approval workflows, and custom fields to ensure platform efficiency.<br>• Collaborate with stakeholders to gather requirements and implement enhancements tailored to business needs.<br>• Monitor system performance, troubleshoot technical issues, and provide ongoing support.<br>• Lead supplier onboarding processes, ensuring smooth integration into the Coupa platform.<br>• Design, implement, and support cXML-based integrations for purchase orders, invoices, and catalogs.<br>• Coordinate testing and validation of cXML transactions between suppliers and internal teams.<br>• Maintain detailed documentation for integration specifications and onboarding procedures.<br>• Work closely with Procurement, Finance, and IT teams to align system capabilities with organizational goals.<br>• Provide training and support to end-users and suppliers, while staying up-to-date with Coupa updates and industry best practices.
We are looking for a skilled Technical Engineer to join our team in Westbury, New York. This is a Contract-to-permanent position that offers an excellent opportunity to contribute to innovative projects involving structured cabling, audio-visual systems, and sound masking solutions. If you are passionate about technology and thrive in a dynamic environment, we encourage you to apply.<br><br>Responsibilities:<br>• Develop and submit detailed proposals for structured cabling, audio-visual systems, and sound masking projects using Blue Beam software.<br>• Collaborate with cross-functional teams to ensure seamless integration of electronic components into project designs.<br>• Manage and maintain Active Directory environments to support organizational needs.<br>• Configure and troubleshoot Microsoft Exchange for optimal communication and data management.<br>• Implement and oversee Palo Alto Firewall configurations to ensure network security.<br>• Analyze system requirements and recommend appropriate integration solutions.<br>• Provide technical support for hardware and software issues, ensuring timely resolution.<br>• Conduct system testing and validation to guarantee reliability and performance.<br>• Document all technical procedures and project progress for future reference.
