We are looking for an experienced ERP/CRM Consultant to join our team in Brooklyn, New York. In this Contract-to-permanent role, you will play a pivotal part in managing and optimizing enterprise systems to align with business needs. This position offers the opportunity to collaborate across multiple departments, ensuring seamless integration and functionality of ERP and CRM solutions.<br><br>Responsibilities:<br>• Lead the implementation and optimization of ERP and CRM systems to support organizational goals.<br>• Collaborate with stakeholders across departments to gather requirements and ensure system alignment with business processes.<br>• Develop and manage project plans, including timelines, budgets, and deliverables.<br>• Oversee the configuration and customization of ERP and CRM modules, ensuring they meet user needs.<br>• Provide guidance on system integration, including API development and data migration.<br>• Coordinate with external vendors and consultants to ensure successful delivery of solutions.<br>• Create detailed documentation, such as business requirement documents, to support system development and maintenance.<br>• Drive user adoption through effective training and change management strategies.<br>• Monitor system performance and identify opportunities for improvement.<br>• Ensure compliance with industry standards and best practices in system management.
We are looking for an experienced IT Manager to oversee the technology operations and ensure efficient support for organizational needs. This is a long-term contract role based in Bensalem, Pennsylvania, offering an excellent opportunity to lead a dynamic IT team and contribute to the strategic growth of the company.<br><br>Responsibilities:<br>• Lead the Information Technology department to deliver reliable data and electronic tools for employees.<br>• Manage and optimize systems including CRM, ERP, and backup technologies to support business operations.<br>• Implement and oversee configuration management processes to maintain system integrity.<br>• Ensure the security and functionality of Active Directory and cloud-based technologies.<br>• Conduct regular audits of IT systems and processes to ensure compliance and performance standards.<br>• Collaborate with stakeholders to evaluate and improve the use of Cisco and Dell technologies.<br>• Supervise the maintenance and upgrades of computer hardware across the organization.<br>• Develop and enforce IT policies and procedures to ensure operational efficiency.<br>• Provide guidance and training to team members on emerging technologies and best practices.<br>• Monitor and manage resources effectively to achieve IT-related goals within the organization.
The ideal candidate has direct hands-on-keyboard experience, ideally in an agency or in-house brand setting, managing and optimizing Sponsored Ads campaigns across a complex portfolio of brands and product categories. Amazon advertising experience is a must, additional platforms (Walmart, Chewy) are a plus. This person is highly analytical, comfortable with ambiguity, and well-versed in e-commerce and retail media trends (Amazon specifically). They are collaborative, autonomous, organized, detail-oriented, and intellectually curious.<br><br>This position is based out of our Neptune City, NJ facility 5x a week.<br><br>MEASURES OF SUCCESS:<br>• Support the Retail Media Manager in the tactical execution of Sponsored Ads campaigns (Sponsored Products, Sponsored Brands, Sponsored Video, Sponsored Display) on Amazon, Walmart, and Chewy.<br>• Support hands-on keyboard campaign setup, management, optimizations, and reporting.<br>• Develop and collaborate on keywords, targeting, and overall campaign strategy.<br>• Manage continuous improvement of campaign performance and track against a robust set of KPIs (ROAS, CPC, CTR, NTB, Sales, ROI, Share of Voice)<br>• Create actionable insights and recommendations in conjunction with the Retail Media Manager.<br>• Oversee campaign budget pacing and assist the Retail Media Manager in budget tracking.<br>• Collaborate with Digital Marketing and Creative to create impactful imagery and video content to use in ad campaigns.<br>• Collaborate with vendor and marketplace sales leads to align campaign coverage with inventory changes and promotions/key tentpole events.<br>• Work cross-functionally with Inventory Planning, Creative, Content, PIM Team, Sales, Brand Marketing, and Digicomm.<br><br>IDEAL CANDIDATE ATTRIBUTES:<br>• 4-year college degree or equivalent experience in marketing, business, analytics, or related field.<br>• 2+ years of hands-on experience managing and optimizing Amazon Sponsored Ads campaigns for multiple brands and/or clients simultaneously. Experience with Amazon DSP, Walmart Connect, Chewy, Criteo, Citrus Ad, Instacart Ads, and other ad platforms is a plus. Experience managing Amazon Sponsored Ads campaigns in a hybrid 1P/3P business, a big plus.<br>• Preferred experience with retail media campaign management/reporting tools such as Pacvue, Skai, Perpetua, CommerceIQ, and Teikametrics, as well as marketplace insights platforms like Helium 10, Jungle Scout, Profitero, Stackline, etc.<br>• Strong analytical skillset, proven ability to analyze and interpret data, prepare and present reporting, and communicate results, insights, and recommendations.<br>• Experience in Microsoft Office is required (Word, Excel, PowerPoint).<br>• Certifications for Amazon Advertising (Foundations, Sponsored Ads, Optimization, Video Ads) and Walmart Connect (Retail Media) are preferred. Other platforms (ex: Criteo) are a plus.<br>• Strong understanding of the E-Commerce and Retail Media landscape along with available technology and tools.<br>• Ability to manage multiple projects simultaneously, meet deadlines, and collaborate cross-functionally in a highly matrixed and fast-paced environment.<br>• Intellectual curiosity and thirst for innovation and success.<br>• Highly analytical, organized, proactive, and has a positive attitude.
We are looking for an experienced Director of Marketing & eCommerce to lead our digital strategy and drive growth for our retail business in Teaneck, New Jersey. This role is ideal for a visionary leader passionate about marketing innovation and eCommerce excellence. The ideal candidate will oversee campaigns, enhance brand visibility, and optimize online experiences to expand our company's reach.<br><br>Responsibilities:<br>• Develop and execute comprehensive marketing strategies to enhance brand awareness and customer engagement.<br>• Manage and optimize digital advertising campaigns across platforms, including Google AdWords and Facebook Insights.<br>• Oversee eCommerce operations, ensuring seamless user experiences and maximizing online sales.<br>• Utilize Google Analytics and CRM tools to analyze data, track performance, and inform decision-making.<br>• Lead campaign planning and execution, ensuring alignment with business objectives and target audiences.<br>• Collaborate with cross-functional teams to create impactful marketing collateral and content.<br>• Monitor market trends and competitor activities to identify opportunities and refine strategies.<br>• Drive innovation in digital marketing and eCommerce practices to maintain a competitive edge.<br>• Manage budgets effectively, allocating resources to maximize ROI.<br>• Provide leadership and mentorship to the marketing team, fostering growth and development.
We are looking for an experienced Director of Accounting to lead and manage the financial operations of a dynamic retail organization based in Wantagh, New York. This role involves overseeing multiple revenue streams, ensuring accurate financial reporting, and optimizing accounting processes. The ideal candidate will bring expertise in retail accounting and inventory management, coupled with strong leadership skills to guide a dedicated team.<br><br>Responsibilities:<br>• Oversee and manage the accounting department, including a team of three detail-oriented individuals.<br>• Monitor and analyze financial performance across three revenue streams: online sales, retail operations, and external sales channels.<br>• Ensure compliance with accounting standards and regulatory requirements.<br>• Implement and utilize accounting software systems such as Xorosoft and Shopify to streamline operations.<br>• Manage accounts payable (AP) and accounts receivable (AR) processes to ensure timely transactions.<br>• Lead the preparation of budgets and financial forecasts to support strategic planning.<br>• Conduct audits and reviews to maintain accuracy and integrity in financial records.<br>• Collaborate with other departments to improve CRM and inventory management systems.<br>• Provide guidance and training to the team to foster skill development.<br>• Maintain in-office presence five days a week to ensure effective communication and oversight.
We are looking for a dedicated Customer Service Representative to join our team in Little Ferry, New Jersey. In this contract role, you will play a crucial part in providing exceptional support to our clients while ensuring seamless coordination across departments. This position offers an excellent opportunity to contribute to the aerospace industry while honing your customer service and administrative skills.<br><br>Responsibilities:<br>• Foster a welcoming and detail-oriented environment for clients conducting business.<br>• Coordinate communications between departments to ensure timely delivery of spare parts.<br>• Process customer requests for quotes and convert them into sales orders as needed.<br>• Investigate and resolve customer concerns by utilizing organizational resources.<br>• Provide clients with updates on shipping details and follow up as required.<br>• Maintain and update customer interactions and records within the Siebel database.<br>• Generate and process reports as assigned.<br>• Assist clients in obtaining details about services offered by other departments or external vendors.<br>• Perform administrative tasks assigned by management to support business operations.<br>• Take on additional duties as needed to meet organizational goals.
We are looking for a detail-oriented Data Entry Clerk to join our team in New York, NY. This contract position offers an excellent opportunity to contribute to a non-profit organization by providing critical support in data management, project coordination, and administrative tasks. The ideal candidate will thrive in a fast-paced environment and demonstrate strong organizational skills.<br><br>Responsibilities:<br>• Enter and process gift data accurately into Salesforce, ensuring timely updates and record maintenance.<br>• Perform routine data quality checks and address hygiene issues within Salesforce, including merging duplicate records and handling edit requests.<br>• Resolve basic cases and manage record approvals as assigned, maintaining consistency and accuracy.<br>• Coordinate and schedule project meetings, ensuring effective communication with team members.<br>• Monitor project management tools like Basecamp to track progress, flag issues for escalation, and ensure tasks are completed.<br>• Follow up on deliverables related to Salesforce implementation with internal teams and external partners.<br>• Edit, publish, and archive updated Fundraising Standard Operating Procedures, ensuring accessibility and clarity.<br>• Document action items during team and project meetings, and follow up with team members to ensure completion.<br>• Support fundraising systems by tracking support tickets and coordinating resolutions.
We are looking for an experienced ERP/CRM Consultant to join our team in Fairless Hills, Pennsylvania. In this long-term contract position, you will play a vital role in implementing and optimizing ERP and CRM systems, ensuring seamless alignment with business needs. Your expertise will contribute to the successful execution of strategic initiatives and the delivery of high-quality solutions.<br><br>Responsibilities:<br>• Lead the implementation and customization of ERP and CRM systems to align with organizational requirements.<br>• Collaborate with stakeholders to gather, analyze, and document business requirements.<br>• Develop and execute client-side scripting to enhance system functionality and user experience.<br>• Manage data migration processes, including extraction, mapping, transformation, and validation.<br>• Configure system settings and modules to meet project specifications.<br>• Create and maintain detailed documentation, including Business Requirement Documents (BRDs).<br>• Integrate APIs to enable seamless communication between systems and applications.<br>• Provide technical support and troubleshooting for ERP/CRM systems.<br>• Conduct regular system audits and performance testing to ensure optimal functionality.<br>• Train end-users and provide ongoing support to ensure successful system adoption.
<p>We are looking for an experienced Customer Service Representative to join our team. In this long-term contract position, you will play a vital role in ensuring customer satisfaction by managing inquiries, processing orders, and resolving issues effectively. This role offers the opportunity to collaborate with internal teams and external partners to deliver exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries via phone and email, providing accurate information and solutions.</p><p>• Process orders, returns, and exchanges with attention to detail to ensure accuracy and efficiency.</p><p>• Collaborate with internal departments and external partners to facilitate timely order fulfillment.</p><p>• Address and resolve customer complaints, billing discrepancies, and other service-related concerns.</p><p>• Maintain and update customer accounts in CRM and ERP systems, ensuring data accuracy.</p><p>• Monitor order statuses, proactively following up on delays or issues to keep customers informed.</p><p>• Support sales and operational teams by managing documentation related to shipments and deliveries.</p><p>• Stay informed about company policies, procedures, and product offerings to provide knowledgeable assistance.</p><p>• Handle inbound and outbound calls to address a variety of customer needs and concerns.</p>
We are looking for a dedicated Customer Experience Specialist to join our team in Elmwood Park, New Jersey. In this long-term contract role, you will play a vital part in enhancing customer satisfaction and operational efficiency. This position offers an exciting opportunity to contribute to the success of our organization through data management, reporting, and collaboration.<br><br>Responsibilities:<br>• Maintain and update organizational systems to ensure accurate and reliable data within the database.<br>• Support the Client Experience team throughout the entire life cycle of work orders, including creation, management, and post-service activities.<br>• Partner with Field Team Leads to monitor work orders in their post-service phase, aiming to streamline the resolution process.<br>• Create and analyze detailed reports to uncover trends in customer behavior, feedback, sales performance, and operational metrics.<br>• Utilize findings from reports to identify areas for improvement and recommend actionable strategies.<br>• Facilitate effective communication via email correspondence to address client inquiries and concerns.<br>• Manage and oversee CRM activities, ensuring data integrity and streamlined workflows.<br>• Provide administrative assistance to support team operations and improve overall efficiency.<br>• Leverage Microsoft Excel to organize, analyze, and present data effectively.
We are looking for a talented Digital Marketing Specialist to design and implement customer journeys through Salesforce platforms, including Pardot and Sales Cloud. This role involves creating seamless marketing automation workflows, optimizing engagement strategies, and ensuring alignment across marketing and sales initiatives. This is a long-term contract position based in Norwalk, Connecticut.<br><br>Responsibilities:<br>• Develop and implement customer journey strategies that align with business goals and campaign objectives.<br>• Design and execute marketing automation workflows, engagement programs, and lead nurturing processes using Salesforce Pardot.<br>• Optimize Sales Cloud configurations, including lead routing, opportunity management, and reporting functionalities.<br>• Establish best practices for data management, segmentation, and attribution to improve campaign effectiveness.<br>• Collaborate with cross-functional teams to align marketing automation processes with sales and operational goals.<br>• Act as a Salesforce subject matter expert, guiding teams on platform capabilities and providing training as needed.<br>• Create and maintain dashboards and reports to track key performance metrics and present insights to stakeholders.<br>• Continuously evaluate and refine customer journeys based on performance data and user feedback.<br>• Lead workshops and strategy sessions to communicate roadmaps, campaign outcomes, and system enhancements.<br>• Provide guidance to less experienced team members and foster a collaborative, test-and-learn approach to marketing initiatives.
We are looking for a skilled Marketing Analyst to join our team on a long-term contract basis. This role is based in New York, New York, and focuses on driving data-driven marketing strategies by leveraging analytics tools and insights. The ideal candidate will have a passion for uncovering trends, optimizing campaigns, and delivering impactful recommendations to enhance business outcomes.<br><br>Responsibilities:<br>• Conduct in-depth analysis of marketing performance data using tools such as Google Analytics, Adobe Analytics, and other platforms.<br>• Develop actionable insights to optimize marketing campaigns and improve customer engagement.<br>• Manage and optimize Google AdWords campaigns to ensure maximum ROI.<br>• Collaborate with cross-functional teams to align marketing strategies with business objectives.<br>• Utilize CRM systems to analyze customer behavior and improve targeted marketing efforts.<br>• Perform ad hoc analysis to address specific business questions and provide timely solutions.<br>• Create detailed reports and dashboards to communicate findings to stakeholders.<br>• Monitor industry trends to identify new opportunities for marketing innovation.<br>• Support the implementation of marketing analytics processes and tools to enhance efficiency.
<p>120,000 - 130,000</p><p><br></p><p>Benefits:</p><ul><li>401k</li><li>health insurance</li><li>paid time off</li></ul><p><br></p><p>The Pricing and Contracts Manager is responsible for the development, implementation, and administration of pricing strategies and contract management processes for pharmaceutical products. This role requires a strong understanding of the US pharmaceutical market, including competitive pressures and customer landscape. The Pricing and Contracts Manager will collaborate closely with sales, supply chain, and finance teams to ensure accurate and compliant pricing, optimize contract terms, and support business objectives. This role is within a smaller, entrepreneurial company, requiring a hands-on approach and the ability to manage all aspects of pricing and contracting with minimal support. A complete understanding of the generic pharmaceutical sales lifecycle is imperative, including RFP processes, contract negotiations, order-to-cash, and chargeback/rebate management. </p><p><br></p>
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
We are looking for an experienced Director of Marketing/Communications to join our team in New York, New York. This is a Contract to permanent position offering an opportunity to make a significant impact on corporate initiatives, corporate memberships, and brand engagement. The ideal candidate will bring creativity, strategic thinking, and exceptional relationship-building skills to drive revenue growth and enhance organizational visibility.<br><br>Responsibilities:<br>• Identify potential corporate partners and funders by researching industry trends and company profiles.<br>• Develop compelling presentations and marketing materials that highlight corporate opportunities and organizational benefits.<br>• Establish and nurture relationships with corporate decision-makers, leveraging existing networks and cultivating new connections.<br>• Pitch, negotiate, and close corporate agreements, collaborating with legal teams to finalize contracts.<br>• Oversee the delivery and management of corporate partnership and membership benefits to ensure exceptional client satisfaction.<br>• Implement strategies to increase corporate memberships and maintain strong relationships to encourage renewals.<br>• Organize and execute cultivation events to enhance partner and member engagement.<br>• Analyze market data to identify emerging corporate trends and opportunities.<br>• Maintain a robust pipeline of prospects and provide regular updates to leadership on corporate progress.<br>• Represent the organization at industry events and conferences to recruit partners and expand corporate memberships.
We are looking for an experienced ERP/CRM Consultant to join our team in Brooklyn, New York. In this role, you will play a pivotal part in designing, configuring, and optimizing ERP and CRM solutions to meet our organizational goals. This is a Contract-to-Permanent position within the manufacturing industry, offering significant opportunities for growth and development.<br><br>Responsibilities:<br>• Act as the primary subject matter expert on ERP/CRM systems, ensuring alignment with operational and business needs.<br>• Collaborate with stakeholders to gather and translate business requirements into effective technical solutions.<br>• Design, configure, and implement ERP/CRM modules, focusing on areas such as production planning, shop floor execution, and capacity planning.<br>• Integrate ERP/CRM systems with related modules to ensure seamless end-to-end workflows.<br>• Provide post-implementation support, including troubleshooting and system enhancements.<br>• Develop comprehensive training materials and deliver user training sessions to ensure effective system adoption.<br>• Partner with cross-functional teams to identify and implement opportunities for process improvement.<br>• Ensure best practices are followed in ERP/CRM system configurations and operations.<br>• Work closely with IT teams to meet project milestones and deliverables on time.
We are looking for an experienced Accounts Receivable Manager to join our team in New York, New York. In this role, you will oversee the accounts receivable operations, ensuring accuracy, efficiency, and compliance with industry standards. The ideal candidate will bring strong leadership abilities and a background in retail or wholesale finance.<br><br>Responsibilities:<br>• Lead and manage the accounts receivable team, providing guidance and support to ensure optimal performance.<br>• Oversee the daily operations of accounts receivable, including billing, collections, and reconciliations.<br>• Handle chargeback processes, ensuring timely resolutions and accurate reporting.<br>• Utilize advanced Excel skills to analyze financial data and generate detailed reports.<br>• Collaborate with other departments to streamline accounting functions and improve efficiency.<br>• Implement and monitor accounting software systems to maintain accurate financial records.<br>• Ensure compliance with regulatory standards and internal policies.<br>• Train and mentor team members to enhance their technical skills and foster their growth.<br>• Conduct regular audits to identify discrepancies and recommend corrective actions.<br>• Drive process improvement initiatives to optimize accounts receivable workflows.
We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Forest Hills, New York on a contract basis. This role is integral to managing insurance payments, reconciling financial transactions, and supporting administrative tasks in a fast-paced healthcare environment. If you thrive in a dynamic setting and have a passion for accuracy and organization, we encourage you to apply.<br><br>Responsibilities:<br>• Process incoming mail, including insurance payments, explanation of benefits (EOBs), and medical record requests, ensuring proper sorting and scanning.<br>• Address issues related to misdirected or returned mail to maintain efficient workflow.<br>• Record incoming payments such as checks, electronic funds transfers (EFTs), and credit card transactions with precision.<br>• Deposit checks and handle credit card payments promptly and accurately.<br>• Reconcile daily activity from multiple credit card merchant accounts against receipts and front desk reports.<br>• Cross-check patient and insurance information to ensure the accuracy of financial transactions.<br>• Download banking activity and align deposits with internal records for seamless reconciliation.<br>• Enter and upload financial data, including cash receipts, into NetSuite accounting software.<br>• Operate office equipment such as scanners and copy machines to support daily administrative tasks.<br>• Assist the accounting team with additional administrative duties as needed.
<p>Location: Please note, this role is located in Stamford, Connecticut, on-site. Please only apply if you are local to Stamford, CT as only local candidates will be considered.</p><p><br></p><p>The <strong><u>Digital Transformation Change Manager</u></strong> is responsible for ensuring the successful adoption of new ways of working as the company transitions to its next-generation operating platform. This role exists to drive the people side of change across one of the company’s most critical initiatives—focusing on stakeholder engagement, communication, training, and behavior adoption to ensure that the technology transformation delivers lasting business value. Through proactive change planning, close partnership with functional leaders, and a deep understanding of organizational dynamics, the Change Manager helps teams navigate change, minimize resistance, and build sustained commitment to transformation goals.</p><p><br></p><p><strong><u>Responsibilities</u></strong>:</p><p>• Define, evolve, and implement the change management strategy to support enterprise transformation goals, ensuring alignment with overall business objectives.</p><p>• Integrate change plans with broader digital transformation milestones and timelines to drive cohesive execution.</p><p>• Build trust with senior leaders, functional teams, and transformation stakeholders to promote alignment, secure buy-in, and address concerns early.</p><p>• Develop and deliver clear, consistent messaging that connects the “why” behind changes to individual and team impact.</p><p>• Lead the implementation of detailed change plans, including readiness assessments, training plans, and feedback loops across business units.</p><p>• Track adoption, identify resistance or gaps, and adjust strategies to ensure successful uptake and minimal disruption.</p><p>• Drive behavioral change by supporting teams through the emotional and operational impacts of change, fostering a forward-looking, adaptable culture.</p><p>• Equip employees and leaders with the tools, knowledge, and support needed to operate effectively in the future state.</p><p>• Develop and deploy scalable, role-specific training to support adoption, working closely with functional leads and subject matter experts to ensure relevance and clarity.</p>
<p>We are looking for a skilled Marketing/Communications Manager to join our team in northern New Jersey. In this long-term contract role, you will play a key role in developing and executing effective marketing strategies that align with organizational goals. This position offers an exciting opportunity to leverage advanced AI tools and innovative techniques to enhance communication efforts and drive engagement.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute comprehensive marketing plans, including email campaigns, social media strategies, and editorial content.</p><p>• Create engaging and visually appealing materials using tools such as Canva and Photoshop.</p><p>• Utilize AI tools like ChatGPT, Claude, Luminol, and Copilot to optimize marketing communication and content creation.</p><p>• Coordinate multiple projects simultaneously, ensuring timely delivery and alignment with branding guidelines.</p><p>• Craft compelling copy for various platforms, including social media, email campaigns, and presentations.</p><p>• Manage and curate social media content to enhance audience engagement and brand visibility.</p><p>• Design impactful PowerPoint presentations to support marketing initiatives and stakeholder communication.</p><p>• Collaborate with cross-functional teams to align marketing strategies with organizational objectives.</p><p>• Analyze campaign performance metrics and generate reports to inform future marketing decisions.</p><p>• Maintain proficiency in Office 365 to support daily marketing operations.</p><p><br></p><p>02720-0013290771</p><p><br></p>
A global biopharmaceutical company with a growing U.S. presence is seeking a Director of Pricing Policy and Analytics to lead pricing policy evaluation and build an advanced analytics function within the U.S. Pricing & Contracting team. This role plays a key part in shaping pricing strategies, assessing the impact of evolving healthcare policy, and supporting executive decision-making through data-driven insights.<br><br>In this role, you will:<br><br>Evaluate the impact of U.S. healthcare policy (e.g., IRA, CMS reforms, international reference pricing) on pricing strategies and market access.<br><br>Design and implement data-driven pricing dashboards and analytical models to support pricing decisions and strategic planning for in-line and pipeline assets.<br><br>Benchmark pricing strategies across therapeutic areas and geographies; track payer/PBM behavior, formulary trends, and contract performance.<br><br>Oversee advanced analytics efforts, including price elasticity analysis, scenario modeling, and value-based pricing strategy development.<br><br>Use claims data and forecasting tools to inform data-backed reimbursement strategies.<br><br>Collaborate cross-functionally with Market Access, Government Affairs, Legal, Regulatory, Finance, and Commercial teams to ensure pricing approaches are consistent, competitive, and compliant.<br><br>Key stakeholders include:<br><br>U.S. Market Access & Patient Services<br><br>Government Affairs<br><br>Finance & Government Pricing<br><br>Legal and Compliance<br><br>What we’re looking for:<br><br>8–12 years of experience in pharmaceutical pricing and contracting, pricing policy, market access, or advanced analytics, particularly within brand/specialty products.<br><br>Master’s degree preferred (e.g., MBA, Finance, Healthcare Management, or related field).<br><br>Strong knowledge of U.S. healthcare reimbursement landscape and pricing frameworks; global exposure a plus.<br><br>Hands-on experience with value-based contracting and policy analysis.<br><br>Proficiency with SAS, R, Python, or Tableau for data modeling and visualization.<br><br>Excellent communication skills and the ability to simplify complex data for senior leadership.<br><br>Ideal candidate traits:<br><br>Analytical mindset with a proactive, hands-on approach.<br><br>Entrepreneurial spirit with the ability to manage multiple initiatives in a fast-moving environment.<br><br>Detail-oriented and highly organized.<br><br>Additional Details:<br><br>Travel: Approximately 10%<br><br>Work model: Hybrid (3 days per week in Princeton, NJ office)<br><br>Benefits include:<br><br>401(k) with match<br><br>Medical, dental, and vision insurance<br><br>Company-paid life and disability coverage<br><br>HSA/FSA options<br><br>Legal and pet insurance<br><br>Paid parental leave<br><br>Mental health resources<br><br>Employee discounts and incentive compensation programs
<p>Our client, a celebrated luxury goods company is seeking an experienced and motivated <strong>Call Center Supervisor</strong> to lead the Sales and Client Specialist teams in delivering exceptional service for the holiday season. This is a seasonal opportunity starting immediately with potential to become full-time. The Call Center Supervisor will be responsible for leading, motivating, and developing a team of Sales / Client Specialists to meet and exceed sales targets while upholding the gold standard of luxury service. This role combines people leadership, sales strategy, performance management, and customer experience excellence. The ideal candidate is a confident leader with a proven track record in sales and customer service, preferably in a luxury environment.</p><p><br></p><p><strong><em>**This position requires previous call center supervisor or management experience.**</em></strong></p><p><br></p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Team Leadership & Development</strong></p><ul><li>Lead and inspire a team of Sales / Client Advisors to achieve and surpass sales targets.</li><li>Provide ongoing training, coaching, and development to enhance skills and performance.</li><li>Foster a positive and motivating environment through regular feedback and recognition.</li><li>Hold team members accountable for achieving performance standards.</li><li>Conduct weekly and monthly performance evaluations and in-the-moment coaching.</li><li>Partner with Training and Communications teams to address training needs and reinforce communications.</li><li>Facilitate regular team meetings and one-on-one performance discussions.</li></ul><p><strong>Sales & Strategy Execution</strong></p><ul><li>Develop and implement sales strategies, including Sales through Service and Clienteling, to achieve departmental goals.</li><li>Optimize the “Notify Me” program to maximize sales opportunities.</li><li>Monitor team sales performance and provide regular reports to senior management.</li><li>Collaborate with Marketing, Retail, Ecommerce, and other internal teams to boost sales and enhance the customer journey.</li></ul><p><strong>Customer Service & Escalation Management</strong></p><ul><li>Ensure every customer interaction reflects luxury service standards.</li><li>Identify and manage escalated cases, providing timely and effective solutions.</li><li>Handle Special Orders, including high-value and custom orders.</li><li>Evaluate and act upon customer feedback to continually improve service delivery.</li></ul><p><strong>Operational Support</strong></p><ul><li>Assist fellow supervisors with daily operational tasks as needed.</li><li>Maintain professionalism and integrity in all interactions.</li></ul><p><br></p><p><br></p>
<p>Robert Half is partnering with a dynamic and growing company in need of an experienced <strong>Accounts Receivable Specialist</strong> with a strong focus on <strong>Business-to-Business (B2B) Collections</strong>. This is an exciting opportunity for a detail-oriented and highly organized professional who thrives in a fast-paced environment. You will play a pivotal role in managing the cash flow of the organization, ensuring that outstanding balances owed by business clients are collected efficiently while maintaining professional and positive relationships.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>B2B Collections</strong>: Proactively manage and execute collection efforts on outstanding invoices for a portfolio of business clients, ensuring timely payment while keeping client satisfaction a priority.</li><li><strong>Account Reconciliation</strong>: Reconcile customer accounts and resolve discrepancies or disputes in a timely and accurate manner.</li><li><strong>Invoice Tracking and Management</strong>: Monitor and track open invoices within the accounts receivable ledger to ensure accuracy and timeliness of payments.</li><li><strong>Communication</strong>: Maintain consistent and professional communication with business clients via phone, email, and other channels to address past-due invoices and any inquiries related to their accounts.</li><li><strong>Process Improvement</strong>: Assist in identifying and implementing process improvements to enhance efficiencies in the accounts receivable cycle.</li><li><strong>Reporting</strong>: Prepare and present accounts receivable aging reports and escalate issues to management as necessary.</li><li><strong>Payment Methods</strong>: Process customer payments via multiple payment methods, including ACH, checks, or credit cards, and ensure accurate application to the appropriate accounts.</li><li><strong>Documentation</strong>: Maintain detailed records of interactions with clients in the collections management system, ensuring compliance with organizational and regulatory policies.</li><li><strong>Collaboration</strong>: Work closely with the sales, customer service, and finance teams to address and resolve client-related issues.</li></ul><p><br></p>
<p>Robert Half is partnering with a dynamic and growing company in need of an experienced <strong>Accounts Receivable Specialist</strong> with a strong focus on <strong>Business-to-Business (B2B) Collections</strong>. This is an exciting opportunity for a detail-oriented and highly organized professional who thrives in a fast-paced environment. You will play a pivotal role in managing the cash flow of the organization, ensuring that outstanding balances owed by business clients are collected efficiently while maintaining professional and positive relationships.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>B2B Collections</strong>: Proactively manage and execute collection efforts on outstanding invoices for a portfolio of business clients, ensuring timely payment while keeping client satisfaction a priority.</li><li><strong>Account Reconciliation</strong>: Reconcile customer accounts and resolve discrepancies or disputes in a timely and accurate manner.</li><li><strong>Invoice Tracking and Management</strong>: Monitor and track open invoices within the accounts receivable ledger to ensure accuracy and timeliness of payments.</li><li><strong>Communication</strong>: Maintain consistent and professional communication with business clients via phone, email, and other channels to address past-due invoices and any inquiries related to their accounts.</li><li><strong>Process Improvement</strong>: Assist in identifying and implementing process improvements to enhance efficiencies in the accounts receivable cycle.</li><li><strong>Reporting</strong>: Prepare and present accounts receivable aging reports and escalate issues to management as necessary.</li><li><strong>Payment Methods</strong>: Process customer payments via multiple payment methods, including ACH, checks, or credit cards, and ensure accurate application to the appropriate accounts.</li><li><strong>Documentation</strong>: Maintain detailed records of interactions with clients in the collections management system, ensuring compliance with organizational and regulatory policies.</li><li><strong>Collaboration</strong>: Work closely with the sales, customer service, and finance teams to address and resolve client-related issues.</li></ul><p><br></p>
We are looking for an experienced ERP/CRM Consultant to join our team in Brooklyn, New York. In this role, you will play a pivotal part in driving the successful implementation and integration of ERP and CRM systems within a manufacturing environment. This is a Contract-to-Permanent position offering an excellent opportunity for career growth and long-term collaboration.<br><br>Responsibilities:<br>• Lead efforts in configuring, customizing, and maintaining ERP and CRM systems to align with business objectives.<br>• Collaborate with finance, accounting, and other business units to gather requirements and translate them into system solutions.<br>• Provide expertise on integration between ERP modules such as GL, AP, AR, Asset Accounting, and Profit Center Accounting.<br>• Assist in the design and implementation of CRM functionalities to enhance customer relationship workflows.<br>• Support month-end and year-end financial processes, ensuring compliance with reporting standards.<br>• Work closely with technical teams and stakeholders to troubleshoot issues and optimize system performance.<br>• Train and mentor end users to effectively utilize ERP and CRM functionalities.<br>• Partner with implementation teams to achieve project milestones and ensure successful go-live.<br>• Continuously identify opportunities for system enhancements and process improvements.<br>• Manage API development and configuration management to ensure seamless system integrations.
