We are looking for a dedicated Bilingual Spanish/English Loyalty Services Representative to join our team in Jersey City, New Jersey. As part of this long-term contract position, you will play a key role in providing exceptional service to policyholders and customers. This role involves handling inbound and outbound calls, addressing inquiries, resolving issues, and supporting retention efforts.<br><br>Responsibilities:<br>• Respond to customer inquiries and service requests via inbound and outbound calls, ensuring timely and accurate resolutions.<br>• Assist policyholders in understanding the benefits of their insurance products to support retention and minimize cancellations.<br>• Handle the collection of both current and overdue premiums, ensuring compliance with company standards.<br>• Manage various call domains, including claims intake, policy administration, billing, and agent support, as needed.<br>• Enter and maintain accurate data across multiple applications while adhering to established procedures.<br>• Provide clear guidance and set expectations for policyholders regarding their insurance policies.<br>• Consistently meet or exceed departmental performance metrics, such as call quality, average handle time, and other KPIs.<br>• Collaborate with leadership to support process improvements and share feedback for enhancing customer service.<br>• Demonstrate the organization’s values and traits while performing duties and addressing customer needs.<br>• Adapt to various shifts and schedules as required to meet operational demands.
<p>Robert Half is seeking a <strong>Claims Data Specialist</strong> to join their team. This is a great opportunity to play an integral role in ensuring accurate claim processing and data management.</p><p> </p><p>Start Date: September 2025</p><p>Locations: Stamford, CT <strong>(in office Tues-Thursday, remote M/F)</strong></p><p>Hours: 9am-5pm EST</p><p>Duration: 5+ months</p><p>Pay: $25+/hour (depending on experience)</p><p> </p><p><strong>Job Responsibilities:</strong></p><p> As a Claims Data Specialist, you will:</p><ul><li>Perform initial claim intake via claim reports or Shared Mailbox emails.</li><li>Validate claim data, ensuring accuracy, and appropriately routing claims.</li><li>Input claim information into the claim management system.</li><li>Collaborate with IT, business partners, and management to address and resolve data discrepancies.</li><li>Maintain spreadsheets and systems for claim data management and reporting.</li><li>Prepare and communicate claim-related reports to management and partners.</li><li>Assist with claim-related projects and cross-functional initiatives.</li><li>Perform other duties related to claim processing and data analysis as assigned.</li></ul><p><br></p><p> </p><p><strong>Key Skills:</strong></p><ul><li>Ability to work independently and in a team environment.</li><li>Strong written and verbal communication abilities.</li><li>Effective organizational and time-management skills.</li><li>Problem-solving mindset with attention to detail.</li><li>Collaboration skills to work across functions effectively.</li><li>Fundamental mathematics aptitude for computing and quantification.</li><li>Ability to adapt, learn, and grow in a dynamic work environment.</li></ul><p><br></p>
<p>We are partnering with an insurance company seeking a detail-oriented <strong>Underwriting Program Associate</strong> to join their team on a <strong>contract to perm basis</strong> in <strong>Somerset County, New Jersey</strong>. This role involves supporting our Commercial Insurance operations, with a focus on the middle-market construction sector. As part of our team, you will engage in underwriting and operational activities, ensuring accuracy, efficiency, and collaboration with internal and external partners. This role is <strong>FULLY ONSITE.</strong></p><p><br></p><p><strong>Job hours</strong>-8:30am-5:00pm flexible 30-minute lunch; 40 hour work week.</p><p><br></p><p><strong>Underwriting Program Associate Responsibilities:</strong></p><p>• Manage the monthly General Liability bordereau process, ensuring timely and accurate completion.</p><p>• Facilitate daily communication with operations and underwriting teams to support seamless collaboration.</p><p>• Coordinate and process Excess newlines and renewals, including accurate data entry into relevant systems.</p><p>• Maintain and update rate metrics for reporting and analysis purposes.</p><p>• Organize and store policy documentation in electronic files, ensuring records are accurate and accessible.</p><p>• Address and coordinate workers' compensation criticisms in partnership with relevant teams.</p><p>• Provide necessary data to the processing center for accurate booking of reinsurance transactions.</p><p>• Support User Acceptance Testing for workers' compensation systems to validate functionality and performance.</p><p>• Collaborate with the collections team to resolve premium discrepancies efficiently.</p><p>• Track large deductible policies and associated claims activity to ensure proper management.</p>
<p>Robert Half is in the process of hiring an Insurance Director for a client of ours in the maritime shipping industry. In this position, you will oversee all insurance related matters for a global fleet of container vessels. The primary duties of this position include: </p><p><br></p><p><strong>Insurance Placement and Management Responsibilities</strong></p><ul><li>Spearheads the development of annual budget projections for both Marine and Non-Marine Insurance policies, ensuring alignment with corporate standards.</li><li>Collaborates across departments — including Legal, Human Resources, Technical, Finance, and Commercial teams — to manage and plan insurance policy renewals and updates.</li><li>Reviews reconciled loss records related to Hull & Machinery (H& M) and Protection & Indemnity (P& I) insurance in preparation for renewal discussions.</li><li>Manages the renewal process for H& M and P& I policies, coordinating senior management presentations with brokers/underwriters, and overseeing negotiations through to policy binding.</li><li>Coordinates data preparation and negotiations for renewing various non-marine insurance policies.</li><li>Presents renewal quotes to the Head of Ship Operations (HSO), secures necessary authorizations, and finalizes policy agreements via brokers.</li><li>Ensures policy documentation and invoicing adhere to quoted terms, prepares renewal memos for each policy, and coordinates payment processing with the accounts team.</li><li>Negotiates client service agreements with brokers, presenting recommendations for approval to the HSO.</li></ul><p><strong>Claims and Administrative Oversight</strong></p><ul><li>Works alongside Finance and Legal teams to review insurance clauses in loan agreements and provides required documentation for timely deal closings.</li><li>Maintains and updates the War Risk Breach Calculator provided by brokers, ensuring commercial operators remain compliant.</li><li>Assists in the preparation of technical insurance work instructions, ensuring alignment and collaboration with the HSO.</li><li>Manages and oversees significant Hull & Machinery, P& I, and Freight Demurrage & Defense (FD& D) claims to ensure effective resolution and settlement.</li><li>Monitors claim-handling performance, supervising the Claims Manager to ensure efficient operations.</li><li>Cooperates with Marine Managers on daily administration of crew and cargo-related claims on behalf of owners.</li><li>Reviews and analyzes claims incidents, providing monthly insights to the Finance Director and Claims Manager, along with strategic recommendations to HSO for minimizing negative impacts.</li></ul><p><strong>Incident Response and Advisory</strong></p><ul><li>Offers specialized guidance in handling major incidents, such as oil spills, vessel groundings, fires, and collisions.</li><li>Acts as a key liaison between the company’s response teams and insurance providers.</li><li>Develops communication protocols and tracks costs for claim purposes.</li><li>Engages adjusters as necessary while supervising claims processes through to resolution.</li></ul><p><br></p><p><br></p>
We are looking for a dedicated Personal Assistant to provide exceptional administrative and organizational support in a fast-paced environment. This role involves managing daily tasks, coordinating schedules, and ensuring seamless operations for both personal and operational needs. Located in Fort Lee, New Jersey, this is a Contract to permanent position within the dynamic real estate development industry.<br><br>Responsibilities:<br>• Manage calendars and schedules, ensuring appointments and deadlines are met efficiently.<br>• Coordinate travel arrangements, including booking flights, accommodations, and transportation.<br>• Handle inbound calls and communication, addressing inquiries with professionalism.<br>• Assist with personal errands, such as shopping or organizing deliveries.<br>• Process and manage medical claims, ensuring timely submission and follow-up.<br>• Oversee the use of company credit cards, maintaining accurate records and reports.<br>• Support administrative tasks, including filing, document preparation, and correspondence.<br>• Monitor and prioritize tasks to ensure smooth daily operations.<br>• Act as a liaison between various stakeholders, both internal and external.
We are looking for a meticulous Deductions Analyst to join our team in Bristol, Pennsylvania. In this role, you will be responsible for managing client deductions, analyzing trends, and ensuring accurate resolution of claims. This position is ideal for someone with a strong background in accounts receivable and a keen problem-solving mindset.<br><br>Responsibilities:<br>• Investigate and resolve client deductions, including promotional discounts, pricing discrepancies, shipping claims, rebates, freight charges, and product returns.<br>• Analyze trends in incoming deductions and propose actionable solutions to address recurring issues.<br>• Collaborate with internal teams to research and validate the legitimacy of client claims.<br>• Prioritize tasks efficiently to handle multiple responsibilities and make informed decisions.<br>• Work independently to ensure accurate and timely processing of deductions.<br>• Maintain clear and effective communication with clients and internal stakeholders.<br>• Utilize relevant systems to track and process deductions effectively.<br>• Perform additional duties and projects as assigned to support the accounts receivable department.
<p>Model Development & Maintenance</p><p> • Develop and maintain actuarial models and data-driven processes using Python, R, and SQL to support insurance pricing, reserving, and risk management.</p><p> • Implement and enhance month-end processes, rate change calculations, and ad-hoc analyses with a focus on completeness, accuracy, and consistency to ensure data is of the highest quality.</p><p> • Work with the Actuarial and Financial Planning and Analysis (FP& A) teams to automate and improve model performance using Python-based scripting and automation.</p><p> • Ensure accuracy, consistency, and efficiency of actuarial models and methodologies.</p><p> Traditional Actuarial Tasks</p><p> • Support reserving analysis to estimate unpaid claim liabilities primarily in partnership with internal and external actuaries.</p><p> • Develop and maintain loss development triangles and incurred but not reported (IBNR) calculations both based on financial and operational data (e.g., claims closing ratios).</p><p> • Support the development and validation of actuarial assumptions for pricing, reserving, and forecasting.</p><p> • Develop and regularly report on rate change calculations including bifurcation of exposure changes from pure rate by line of business.</p><p> Financial Modeling & Risk Assessment</p><p> • Conduct stress testing and scenario analysis to assess financial impacts.</p><p> • Develop, update, and maintain models for predictive analytics, profitability analysis, and business planning.</p><p> • Assist in forecasting financial performance and evaluating risk exposure.</p><p> </p><p> </p>
<p>Our client is seeking a detail-oriented <strong>Payroll Specialist </strong>to join their team in <strong>Hillsborough, New Jersey</strong>. In this <strong>contract-to-permanent </strong>position, you will play a key role in managing payroll operations for a large workforce, ensuring accuracy and compliance with multi-state regulations. This is an excellent opportunity to contribute to a dynamic organization while growing your expertise in payroll management.</p><p><br></p><p><strong>Payroll Clerk Responsibilities:</strong></p><p>• Process weekly and bi-weekly payroll for over 1,000 employees, ensuring accuracy and timeliness.</p><p>• Manage payroll for multi-state employees, adhering to state-specific regulations and compliance requirements.</p><p>• Handle union payroll tasks, ensuring proper calculations and reporting.</p><p>• Input and update employee data, including new hires, terminations, direct deposits, W-4 changes, and address changes.</p><p>• Assist with light billing duties as needed to support overall financial operations.</p><p>• Maintain payroll records and documentation, ensuring data integrity and confidentiality.</p><p>• Respond to employee inquiries related to payroll, providing accurate and timely resolutions.</p><p>• Collaborate with internal teams to ensure seamless payroll processing and address any discrepancies.</p><p>• Handle and process workers' compensation and disability claims.</p><p>• Answer compliance-related inquiries, including unemployment claims.</p>
We are looking for a skilled Billing Clerk to join our team in White Plains, New York. In this long-term contract position, you will play a key role in managing promotional claims, investigating account discrepancies, and collaborating with various departments to ensure accurate processing. If you are detail-oriented, organized, and thrive in a fast-paced environment, this opportunity is ideal for you.<br><br>Responsibilities:<br>• Process promotional claims using trade promotion software to ensure accurate matching of bill-back payments and deductions.<br>• Investigate and validate customer account discrepancies by gathering information from sales, customer operations, and other internal teams.<br>• Research chargebacks and credit requests thoroughly to determine their validity and resolve issues efficiently.<br>• Identify and address missing or incomplete promotional setups in trade promotion software, collaborating with relevant teams to make corrections.<br>• Categorize non-promotional claims under appropriate expense types for accurate record-keeping.<br>• Obtain proofs of delivery to validate or dispute claims related to shorts or damages.<br>• Initiate requests for paybacks on unauthorized deductions to recover funds.<br>• Recommend adjusting entries for valid deductions to the Accounting Operations Assistant Manager.<br>• Maintain organized records of customer bill-back copies for finance and audit purposes.<br>• Support continuous improvement efforts by identifying opportunities to streamline processes.
We are looking for a detail-oriented Medical Accounts Receivable Specialist to join our team in Doylestown, Pennsylvania. In this long-term contract position, you will play a vital role in managing Medicare billing, insurance claims, and patient accounts to ensure the financial stability of the organization. This opportunity is ideal for professionals with expertise in medical billing processes and a commitment to resolving accounts efficiently and accurately.<br><br>Responsibilities:<br>• Manage Medicare billing operations, ensuring all patient accounts are handled with accuracy and compliance.<br>• Submit electronic and paper insurance claims following payer guidelines and regulatory requirements.<br>• Process patient claims promptly and oversee account management to maintain compliance standards.<br>• Conduct timely follow-ups on payments to resolve outstanding balances, collaborating with stakeholders as necessary.<br>• Regularly review work lists to prioritize accounts requiring immediate attention and action.<br>• Work assigned accounts diligently until they are fully resolved, maintaining detailed documentation throughout the process.<br>• Analyze remittances to confirm that charges processed or paid align with insurance contracts and fee schedules.<br>• Utilize and interpret billing forms such as UB04 and 1500 to ensure proper claim submission and resolution.<br>• Leverage electronic medical record systems and billing software to streamline account management and reporting.
<p>We are looking for a detail-oriented Billing Clerk to join our team in Forest Hills, New York. This is a long-term contract position within the healthcare sector, offering an opportunity to contribute to essential billing operations. The ideal candidate will possess strong organizational skills and a solid understanding of electronic medical records (EMR).</p><p><br></p><p>Responsibilities:</p><p>• Process billing statements and invoices with accuracy and efficiency.</p><p>• Ensure compliance with healthcare industry regulations and organizational guidelines.</p><p>• Maintain and update patient billing information in the electronic medical records (EMR) system.</p><p>• Collaborate with other departments to resolve billing discrepancies and ensure timely payments.</p><p>• Monitor accounts receivable and follow up on outstanding payments.</p><p>• Generate reports related to billing activities for internal review.</p><p>• Provide support in auditing and reconciling billing records.</p><p>• Respond to inquiries from patients and insurance providers regarding billing issues.</p>
We are looking for an experienced Medical Accounts Receivable Team Lead to join our team in Mt. Holly, New Jersey. This long-term contract position is ideal for someone with a strong background in medical billing, claims management, and collections. If you have a passion for ensuring financial accuracy and operational efficiency in healthcare, we encourage you to apply.<br><br>Responsibilities:<br>• Oversee the daily operations of medical accounts receivable, ensuring timely and accurate processing of claims and collections.<br>• Manage and resolve billing discrepancies, appeals, and authorizations to maintain compliance and optimize revenue.<br>• Utilize accounting software systems, including Allscripts and Cerner Technologies, to streamline billing functions.<br>• Lead efforts in handling dynamic data exchange (DDE) processes for efficient communication and data sharing.<br>• Monitor accounts receivable to identify and address outstanding balances or payment issues.<br>• Collaborate with healthcare providers and insurance companies to ensure proper benefit functions are applied.<br>• Train and mentor team members on EHR systems and best practices in medical billing and claims.<br>• Develop and implement strategies to improve billing accuracy and reduce claim denials.<br>• Prepare reports and analyze data to track performance metrics and identify areas for improvement.
<p>We are looking for a detail-oriented Billing Clerk to support operations in Syosset, New York. This is a Contract-to-Permanent opportunity, offering a hybrid work schedule with flexibility for remote work. The ideal candidate will bring expertise in billing systems and computerized processes to ensure accurate and efficient invoicing.</p><p><br></p><p>Responsibilities:</p><p>• Generate and process invoices using specialized billing software.</p><p>• Review and verify billing data to ensure accuracy and compliance with company policies.</p><p>• Address client inquiries and resolve billing discrepancies promptly.</p><p>• Maintain organized records of billing activities and transactions.</p><p>• Collaborate with internal teams to streamline billing workflows and improve efficiency.</p><p>• Prepare regular billing reports for management review.</p><p>• Utilize computerized systems to automate and enhance billing operations.</p><p>• Ensure adherence to regulatory requirements in all billing activities.</p><p>• Assist in the implementation of new billing procedures and updates as needed.</p><p>• Provide support during audits by compiling and presenting required billing documentation.</p>
<p>Robert Half is seeking a Medical Payment Poster Specialist in the Middlesex County, NJ area. In this role, you will be responsible for medical payment posting, data entry and AR. If you have 1+ years of experience as Medical Payment Poster and are looking to grow your career, this might be the opportunity for you! </p><p><br></p><p>Responsibilities:</p><p>• Accurately post medical payments using software to maintain up-to-date financial records.</p><p>• Perform high-volume manual data entry with precision and attention to detail.</p><p>• Handle accounts receivable tasks, including tracking and resolving outstanding payments.</p><p>• Verify insurance coverage and obtain necessary authorizations to support billing processes.</p><p>• Analyze and interpret Explanation of Benefits (EOBs) for proper payment allocations.</p>
<p>We are looking for a detail-oriented Billing Analyst to join our team! In this role, you will play a vital part in ensuring accurate and efficient billing processes during a system integration. This position requires a strong ability to review contracts, identify discrepancies, and maintain billing accuracy in a high-volume environment.</p><p><br></p><p>Responsibilities:</p><p>• Review and analyze customer contracts to accurately input billing specifications into the system.</p><p>• Investigate and resolve discrepancies in invoices, ensuring alignment with contract terms.</p><p>• Monitor and reconcile accounts to maintain billing accuracy and compliance.</p><p><br></p>
<p>We are looking for a skilled Billing Analyst to join a prestigious accounting and advisory firm located in New York, New York. This is a Contract-to-permanent position offering an excellent opportunity to collaborate with multiple partners and contribute to the firm's billing operations. The ideal candidate will have prior experience in the detail-oriented services sector and a strong background in billing processes.</p><p><br></p><p>Responsibilities:</p><p>• Prepare, review, and distribute invoices in accordance with the firm's billing policies and procedures.</p><p>• Collaborate closely with partners and the Billing Manager to ensure accurate and timely billing.</p><p>• Maintain and update accounts receivable records to ensure all transactions are properly documented.</p><p>• Utilize SAP and Microsoft Excel to manage billing data and generate reports.</p><p>• Handle project billing and ensure compliance with established guidelines.</p><p>• Identify and resolve billing discrepancies to maintain accuracy and efficiency.</p><p>• Monitor and follow up on outstanding invoices to ensure timely payments.</p><p>• Provide support during audits by preparing and organizing necessary billing records.</p><p>• Suggest process improvements to enhance the firm's billing operations.</p>
