5 Results for Records Specialist Jobs in New Haven, CT

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Collections Specialist

Stamford, Connecticut
remote
Temporary / Contract
24 - 30 USD / Hourly
Job SummaryWe are seeking a Collections Specialist to manage outstanding accounts and support the collection of past-due balances. This role will involve communicating with customers, researching account issues, and helping reduce delinquency while maintaining strong professional relationships. The ideal candidate is persistent, customer-focused, and highly organized.Key Responsibilities<ul><li>Contact customers regarding past-due balances</li><li>Monitor aging reports and prioritize collection efforts</li><li>Research account discrepancies and payment delays</li><li>Collaborate with internal teams to resolve billing or account issues</li><li>Document collection activity and account status updates</li><li>Negotiate payment arrangements when appropriate</li><li>Support efforts to reduce delinquency and improve cash flow</li><li>Prepare reports related to collection activity and account trends</li></ul>
2026-10-01T00:00:00Z

Collections Specialist

Stamford, Connecticut
onsite
Temporary / Contract
30 - 40 USD / Hourly
Job Description:Our client is seeking a Senior Collections Specialist for a fully onsite role in Stamford, CT. This position is ideal for a polished and results-driven professional with strong business-to-business and/or commercial collections experience, excellent communication skills, and the ability to work effectively in a fast-paced environment. The Senior Collections Specialist will play a key role in managing outstanding receivables, maintaining customer relationships, and helping drive timely cash collections. This person must have a STRONG grasp on Netsuite ERP.Key Responsibilities:<ul><li>Manage a high-volume portfolio of accounts and lead collection efforts to reduce aged receivables</li><li>Contact customers by phone and email to secure payment and resolve outstanding balances</li><li>Research and reconcile account discrepancies, billing issues, short payments, and unapplied cash</li><li>Review aging reports regularly and prioritize collection activity based on risk and delinquency</li><li>Partner with internal teams including accounting, billing, customer service, and sales to resolve disputes and improve collection outcomes</li><li>Maintain detailed and accurate records of collection activity, customer communications, and payment commitments</li><li>Prepare reporting on collection status, aging trends, and high-risk accounts for management review</li><li>Recommend accounts for escalation or further action when appropriate</li><li>Support process improvements and best practices related to accounts receivable and collections operations</li></ul>
2026-09-30T00:00:00Z

Billing Specialist

Stamford, Connecticut
onsite
Temporary / Contract
25 - 32 USD / Hourly
Job SummaryWe are seeking a Billing Specialist to support billing operations, invoice preparation, and account review. This role will help ensure accurate and timely invoicing, resolve billing discrepancies, and maintain strong communication with internal teams and customers. The ideal candidate is organized, detail-oriented, and comfortable handling high-volume transactional work.Key Responsibilities<ul><li>Prepare and issue customer invoices</li><li>Review billing data for accuracy and completeness</li><li>Research and resolve billing discrepancies and customer questions</li><li>Maintain billing records and supporting documentation</li><li>Coordinate with internal departments to ensure accurate invoicing</li><li>Reconcile billing activity and assist with reporting</li><li>Support month-end billing close processes</li><li>Identify opportunities to improve billing procedures and accuracy</li></ul>
2026-10-01T00:00:00Z

Operations Specialist

Hartford, Connecticut
remote
Temporary / Contract
23 - 28 USD / Hourly
We are looking for an Operations Specialist to support delivery execution for an organization in Connecticut. This is a Contract position focused on building effective delivery plans, maintaining accurate order information, and coordinating with store and warehouse teams to keep service levels on track. The ideal candidate brings logistics experience, strong analytical ability, and a practical approach to resolving routing and scheduling challenges in a fast-paced environment. Responsibilities:• Develop and adjust delivery routes to improve efficiency, control transportation costs, and meet daily service commitments across multiple service areas.• Review orders and supporting documents for completeness, verify customer and delivery details, and correct discrepancies before routes are finalized.• Use dispatching and logistics platforms to oversee delivery activity, track order progression, and manage special handling needs or delivery limitations.• Partner with store associates, warehouse personnel, and delivery teams to confirm capacity, address order issues, and support smooth day-to-day operations.• Monitor open stops and route capacity throughout the planning cycle, making updates that balance distance, timing, and customer experience.• Evaluate delivery constraints such as access requirements, scheduling windows, returns, and exchanges to determine the most effective routing approach.• Maintain operational records and communicate updates clearly to stakeholders to support compliance with service expectations and internal standards.• Assist with additional operational tasks as needed to support changing business demands.
2026-09-30T00:00:00Z

Collections Manager

Norwalk, Connecticut
onsite
Permanent / Full Time
90000 - 120000 USD / Yearly
We are looking for an experienced Credit/Collections Supervisor/Manager to lead daily receivables collection efforts for a growing organization in Norwalk, Connecticut. This on-site role combines team leadership with direct portfolio oversight, supporting strong cash flow and the timely resolution of outstanding balances. The person in this position will guide a small collections team, manage complex account issues, and work closely with internal partners to strengthen overall collection performance. Responsibilities:• Lead, mentor, and evaluate a team of 3–5 Collections Specialists, providing direction that supports consistent follow-through and strong individual performance.• Oversee collection activity across a large accounts receivable portfolio tied to roughly $65M+ in revenue, with a focus on reducing delinquent balances.• Set daily and weekly priorities for the team, ensuring outreach efforts are organized, timely, and aligned with business cash flow goals.• Review aging trends, account status, and collection results to identify risk areas and take corrective action when needed.• Work directly with customers and internal departments to resolve billing concerns, payment delays, deductions, and disputed balances.• Manage escalated and high-impact accounts, using sound judgment to move difficult collection matters toward resolution.• Maintain accurate records of customer interactions, collection steps, and account updates to support reporting and accountability.• Collaborate with Accounting, Finance, Billing, Sales, and related teams to improve issue resolution and strengthen receivables processes.• Use NetSuite to monitor account activity, track receivables, and support reporting that helps guide collection strategy.• Assess current collection procedures and recommend improvements that enhance efficiency, internal controls, and cash collections.
2026-09-30T00:00:00Z

5 results for Records Specialist in New Haven, CT