Essential Functions <br> Respond to all customer inquiries, questions, and RFQ’s <br> Develop system for following up on quotes to identify likelihood of order <br> Understand customers’ needs and communicate to production team to ensure satisfaction <br> Setup and host customer and vendor visits via video, and/or in person <br> Daily meeting with production manager, operations manager, engineering to review any open quotes and/or <br>order fulfillment concerns <br> Enter quotes and sales orders into ERP system (ProfitKey®), ensuring accuracy <br> Maintain major sales analysis spreadsheets, open quote log, and any custom report as requested <br> Prepare weekly posts for social media sites (LinkedIn etc.) <br> Attend trade shows as requested (US Locations) <br> Maintain database integrity within ProfitKey® ERP Software <br> Maintain a database of current and potential customers with CRM <br> Review technical drawings for manufacturability with the support of engineering as needed <br> Prepare customer reports and access customer portals as needed. <br>Education <br>- Associate’s degree in business administration, applied science or engineering <br> <br>Experience Details <br> <br>- Manufacturing technical sales support and/or officer administrator role – 1 year preferred <br>- Customer service experience <br>- High working knowledge of Microsoft Excel, Outlook, TEAMS, and other Office suite applications
<p><strong>SUMMARY:</strong> The Customer Service Representative is the first line of contact for customers and is key to representing the company in an efficient, knowledgeable, and professional manner. This role supports the sales team by providing product information, accurately entering orders, assisting with any order issues and building and maintaining customer relationships. </p><p> </p><p>ESSENTIAL DUTIES:</p><p><br></p><p>The requirements listed below are representative of the essential duties required of the Customer Service Representative: </p><p> </p><p>· Accurately enter and process orders, track order status, and expedite as necessary to ensure on time delivery.</p><p>· Service existing accounts by regularly communicating with specified contacts and checking with them for any potential needs, so as to build and maintain loyal customer relationships. </p><p>· Help establish new accounts by planning and organizing daily work schedule to allow for opportunity to call on past or prospective new customers for current or future needs.</p><p>· Responsible to ensure customer retention and growth through strong relationship management metrics.</p><p>· Present products effectively, up-sell and cross sell additional products as appropriate and generate referrals when possible.</p><p>· Interact daily with Regional Sales Managers (RSM’s) and sales representatives regarding customer opportunities, orders and issues.</p><p>· Follow up on lost business in an effort to reactivate dormant accounts.</p><p>· Qualify customer RFQ’s to ensure accurate cross-referencing, UOM and prospective package is ready for hand off to shipping department.</p><p>· Forwards quotations to customer as required.</p><p>· Completes initial lead follow up and communicates results to RSM, Marketing and appropriate management.</p><p>· Maintain customer information as needed for contacts, routing etc.</p><p>· Assist in business development activities i.e., direct mailings, samples and follow up calls.</p><p>· Quality is everyone’s responsibility.</p><p>· Other duties as assigned.</p><p><br></p><p><strong><em><u>For immediate consideration please call me directly Eric Lebow 508-205-2127 </u></em></strong></p>
We are looking for a proactive and resourceful Service Partner Recruiting Associate to join our team in North Attleboro, Massachusetts. In this Contract to permanent position, you will play a vital role in building strong relationships with service partners while ensuring their qualifications align with industry standards. Your ability to engage effectively and maintain a steady, detail-oriented demeanor will be essential to success in this role.<br><br>Responsibilities:<br>• Conduct outbound calls to service partners, focusing on winter work opportunities.<br>• Follow up with partners who have not responded, ensuring their interest is confirmed.<br>• Collaborate with subject matter experts to gain insights and strengthen recruitment efforts.<br>• Qualify service providers by assessing their equipment and snow removal insurance coverage.<br>• Build and maintain positive relationships with service partners through effective communication.<br>• Work closely with a team of eight, serving as a key contact for designated team members.<br>• Evaluate the suitability of service providers based on their ability to meet industry requirements.<br>• Troubleshoot and address any challenges that arise during the recruitment process.<br>• Utilize Microsoft Excel and Word to manage data and document partner information.<br>• Support team operations by scheduling appointments and coordinating follow-up activities.
<p>We are looking for a detail-oriented Contracts Administrator to join our team in Woburn, Massachusetts. You will play an essential role in supporting sales operations and ensuring the seamless handling of contracts and licensing processes. This is an on-site position, where collaboration and communication will be integral to your success.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage daily sales orders with accuracy and efficiency.</p><p>• Utilize internal systems to input, organize, and categorize sales data.</p><p>• Prepare and review licensing documents and contracts to ensure compliance and accuracy.</p><p>• Maintain organized records and ensure proper retention of group documentation.</p><p>• Collaborate with sales representatives, software users, and purchasing departments to address inquiries and outstanding requests.</p><p>• Provide support to Licensing & Contracts Associates and other team members when needed.</p><p>• Handle additional tasks and assignments to assist the team in achieving operational goals.</p>
<p>Our client, a world-renowned biotechnology research company, is looking for a skilled Contracts Administrator/Specialist to join their team in Milford, Massachusetts. You will serve as a key business partner to the field sales organization, supporting the review of customer sales and service agreements, NDAs, and formal bid responses, while collaborating with Legal, senior management, strategic accounts, Risk Management, Finance, Order Services, and Sales. </p><p><br></p><p><strong>Role: </strong>Contracts Administrator/Specialist</p><p><strong>Salary:</strong> $74,000 - $125,000 (depending on experience) + amazing benefits</p><p><strong>Schedule: </strong>Hybrid (3 days in office, 2 days remote)</p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Draft, review, propose, and negotiate contract terms that balance customer needs with corporate objectives while minimizing business risk.</li><li>Lead negotiations with customer contracts and procurement teams, incorporating input from Legal and other internal stakeholders to ensure timely contract review, approval, and execution.</li><li>Partner with Finance and Order Services to ensure compliance with revenue recognition requirements, pricing and discounting policies, and internal control standards.</li></ul>
<p>We are looking for an experienced Controller to lead critical financial operations and ensure compliance during a Chapter 11 wind-down process. This short-term contract position is based in Maynard, Massachusetts, and requires expertise in managing complex accounting tasks and providing strategic financial guidance. The ideal candidate will play a key role in overseeing cash management, asset sales, and financial reporting.</p><p><br></p><p>Responsibilities:</p><p>• Direct all financial and accounting activities necessary for completing the organization's wind-down and fulfilling Chapter 11 obligations.</p><p>• Manage cash flow, including payment releases, monitoring liquidity, and maintaining strong banking relationships.</p><p>• Assume responsibilities previously handled by the outgoing Controller to ensure smooth operational continuity.</p><p>• Support asset sales by preparing accurate financial reports, reconciliations, and necessary documentation.</p><p>• Maintain all financial records and reporting systems using QuickBooks Online.</p><p>• Oversee month-end closing processes, generate financial statements, and prepare audit-ready documentation.</p><p>• Apply accounting practices tailored to construction-based and real estate-related financial activities.</p><p>• Analyze and manage leases, term debts, and long-term financial agreements.</p><p>• Collaborate with legal and restructuring teams to meet bankruptcy compliance and reporting requirements.</p><p>• Utilize forensic accounting techniques to identify discrepancies, correct historical data, and resolve outstanding financial issues.</p>
We are looking for a motivated Customer Service Representative to join our team in Cranston, Rhode Island. This Contract to permanent position offers an excellent opportunity to contribute to a dynamic environment while developing your skills in customer support and sales operations. The ideal candidate will be proactive, detail-oriented, and capable of solving problems efficiently.<br><br>Responsibilities:<br>• Handle inbound and outbound calls, providing timely and attentive responses to customer inquiries.<br>• Manage order entries and updates in Salesforce, ensuring accuracy and resolving any exceptions to maintain seamless operations.<br>• Monitor and respond to emails in the inbox, addressing customer needs and concerns promptly.<br>• Support inside sales efforts by collaborating with other teams and identifying opportunities to enhance customer satisfaction.<br>• Utilize Salesforce and other systems to track, adjust, and update orders as necessary.<br>• Address and resolve complex order issues, ensuring customer satisfaction and operational efficiency.<br>• Maintain a high level of attention to detail while processing customer data and documentation.<br>• Proactively identify and troubleshoot customer problems, offering effective solutions.<br>• Build positive relationships with customers and internal teams to foster trust and reliability.
We are looking for an experienced Senior Financial Analyst to join our team in Leominster, Massachusetts. In this role, you will play a key part in analyzing and reporting financial data to support strategic decision-making. You will collaborate closely with the Senior Director of Finance, focusing on budgeting, forecasting, and cost accounting functions within a manufacturing environment.<br><br>Responsibilities:<br>• Lead financial planning and analysis efforts, including annual budgets, forecasts, and long-term strategic plans.<br>• Create and maintain financial dashboards and reports for management and Board of Directors presentations.<br>• Collaborate with operational, supply chain, and sales teams to assess the financial impact of business initiatives.<br>• Deliver insights on product pricing, margin optimization, capital investments, and cost-saving opportunities.<br>• Conduct ad hoc financial analyses to support senior leadership in decision-making.<br>• Develop and oversee standard costing systems to ensure accurate financial reporting and product costing.<br>• Analyze and manage bills of materials (BOMs) for consistency and accuracy across products.<br>• Monitor key performance indicators (KPIs) for manufacturing processes and product sales.<br>• Evaluate cost variances and provide detailed financial reports to support operational decisions.<br>• Assist in month-end close processes, including journal entries, reconciliations, and financial reporting.
<p>We are looking for an Investment Executive to join our team in Greater Boston. Reporting to the Senior Vice President Retail, you will guide clients through tailored investment solutions, helping them achieve their financial goals while maintaining compliance with industry standards. This position is ideal for a proactive and client-focused individual with a strong background in investment advisory and sales.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide clients with expert advice on non-deposit investment products, ensuring solutions align with their financial objectives.</p><p>• Analyze client portfolios and recommend investment strategies to optimize performance.</p><p>• Manage ongoing client relationships through regular financial plan reviews and responsive communication.</p><p>• Execute investment transactions in strict adherence to industry regulations and company policies.</p><p>• Resolve client issues effectively and ensure high levels of customer satisfaction.</p><p>• Develop and implement targeted sales strategies to meet organizational goals.</p><p>• Collaborate with Banking Center teams to enhance cross-functional performance and drive results.</p><p>• Oversee and support the training of a Financial Services Assistant to ensure operational excellence.</p><p>• Stay updated on regulatory changes and market trends to maintain expertise in the field.</p><p>• Participate in community engagement and marketing initiatives to promote investment services.</p>
We are looking for a detail-oriented Staff Accountant to join our team in Norwood, Massachusetts. In this role, you will play a vital part in managing financial processes, including general ledger reconciliations, accounts payable, and accounts receivable. The ideal candidate will bring a strong background in accounting practices and a commitment to maintaining accuracy in financial records.<br><br>Responsibilities:<br>• Prepare and reconcile assigned general ledger accounts to ensure accuracy and completeness.<br>• Process journal entries related to accrued expenses, fixed assets, and payroll transactions.<br>• Reconcile multiple bank account statements and address discrepancies.<br>• Review month-end variances against budget, prior month, and previous year to identify trends and issues.<br>• Manage vendor accounts by entering, verifying, and reviewing accounts payable transactions.<br>• Resolve discrepancies in purchase orders, invoices, or payments by collaborating with relevant departments and vendor representatives.<br>• Ensure timely payments to suppliers and maintain accurate filing systems for accounts payable documentation.<br>• Follow up on past-due customer payments and prepare bank deposits for cash receipts.<br>• Research and establish new customer accounts, ensuring compliance with sales tax exemption requirements.<br>• Support visitors by greeting them and following proper check-in procedures while maintaining office and plant supplies.
We are looking for an experienced Acquisition Accounting Manager to join our team in Boston, Massachusetts. This Contract-to-permanent position offers an exciting opportunity to lead and transform accounting processes during a pivotal growth period. You will play a critical role in managing acquisition integrations and establishing scalable financial structures for a fast-paced organization.<br><br>Responsibilities:<br>• Oversee the integration of accounting processes for newly acquired entities, ensuring smooth transitions and alignment with organizational standards.<br>• Manage acquisition-related accounting tasks, including purchase accounting cleanup, earn-out schedules, deferred revenue, and detailed sales analysis.<br>• Transition legacy accounting practices from cash-based methods to structured accrual-based workflows that support scalability.<br>• Develop and implement consistent month-end close procedures, reconciliations, and controls across multiple entities.<br>• Facilitate the migration of financial systems from QuickBooks to Sage Intacct, ensuring accurate reporting and compliance.<br>• Build robust financial reporting frameworks and controls to support future acquisitions and organizational growth.<br>• Provide hands-on leadership in the execution of accounting tasks, leveraging 10+ years of senior accounting experience.<br>• Collaborate with teams to ensure readiness for potential organizational transitions, including exits or acquisitions.<br>• Drive improvements in accounting systems and processes, ensuring operational efficiency and compliance.<br>• Support financial audits by preparing reconciliations, journal entries, and other necessary documentation.
<p>We are looking for a detail-oriented Staff Accountant to join our team in Methuen, Massachusetts. In this role, you will play a key part in maintaining accurate financial records, preparing balance sheet reconciliations, and supporting month-end and year-end closing activities. This position also offers an opportunity to contribute to process improvements and collaborate with various stakeholders to ensure compliance and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and reconcile monthly accruals, prepaid expenses, and fixed asset entries to ensure accurate financial reporting.</p><p>• Conduct thorough balance sheet reconciliations and analyze income statements to identify variances.</p><p>• Assist with month-end and year-end close processes, ensuring timely completion of all required tasks.</p><p>• Collaborate with internal and external auditors by providing necessary documentation and support.</p><p>• Address billing inquiries, resolve discrepancies, and manage collections in partnership with internal teams.</p><p>• Generate accounts receivable aging reports and other recurring management reports.</p><p>• Identify and implement improvements in accounting processes, billing procedures, and cash application.</p><p>• Ensure adherence to internal controls, accounting policies, and established financial procedures.</p><p>• Support ongoing process improvement initiatives within the Finance department.</p><p>• Handle additional accounting responsibilities and special projects as needed.</p>
<p>We are looking for a detail-oriented Staff Accountant to join our dynamic team in Auburn, Massachusetts. This role is integral to ensuring accurate financial reporting and maintaining compliance with accounting standards. The ideal candidate will bring a strong analytical mindset, exceptional organizational skills, and a commitment to continuous learning and process improvement.</p><p><br></p><p>For immediate consideration call Mylinda Harrison at 508-205-2130.</p><p><br></p><p>Responsibilities:</p><p>• Support the month-end closing process by performing key tasks within the accounting cycle and resolving operational variances.</p><p>• Assist in preparing and submitting sales and use tax returns to ensure compliance with tax regulations.</p><p>• Conduct monthly balance sheet account reconciliations to maintain accuracy and integrity of financial records.</p><p>• Collaborate on the annual external audit process by providing necessary documentation and information.</p><p>• Perform daily cycle counts and investigate inventory discrepancies to ensure accurate reporting.</p><p>• Handle cost accounting responsibilities, such as analyzing labor utilization and company overhead expenses.</p><p>• Contribute to monthly financial analysis by reviewing fluctuations in key expense categories.</p><p>• Apply knowledge of Generally Accepted Accounting Principles (GAAP) to ensure compliance in all accounting activities.</p><p>• Utilize strong numerical and analytical skills to manage general ledger entries and reconciliation tasks effectively.</p><p>• Communicate clearly and professionally to support team collaboration and address accounting-related inquiries.</p>
<p>We are looking for a dedicated HIMs Clerk to join our healthcare team in Lawrence, Massachusetts. In this role, you will play a key part in managing medical records, ensuring accurate documentation, and supporting the organization’s operational needs. This is a long-term contract position requiring onsite work Monday through Friday.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate scanning and indexing of medical records, with a focus on birth certificates.</p><p>• Prepare documents for processing by organizing and verifying their completeness.</p><p>• Maintain compliance with TRICARE and other healthcare regulations during record management.</p><p>• Collaborate with team members to ensure timely and efficient handling of medical records.</p><p>• Address offshore and onsite data management needs as required.</p><p>• Ensure the security and confidentiality of patient information.</p><p>• Utilize electronic systems to support the organization’s medical recordkeeping processes.</p><p>• Assist in resolving discrepancies or issues related to documentation and indexing.</p><p>• Provide support in maintaining the accuracy and accessibility of the hospital’s records system. Robert Half is seeking a detail-oriented <strong>Health Information Clerk</strong> to support a premier healthcare client in an onsite, metrics-driven role. This <strong>contract-to-permanent opportunity</strong> is ideal for candidates with prior experience in <strong>high-volume records processing</strong> and a strong commitment to accuracy, productivity, and compliance. The Health Information Clerk will play a critical role in maintaining the integrity, organization, and accessibility of patient health records.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately <strong>image, scan, index, and process clinical documentation</strong> in accordance with healthcare and regulatory standards.</li><li><strong>Process birth certificates</strong> and related documentation with strict adherence to confidentiality and accuracy requirements.</li><li>Maintain and meet established <strong>productivity metrics</strong>, including pages scanned per hour and records processed per day.</li><li>Ensure proper <strong>organization, labeling, and quality control</strong> of electronic and paper medical records.</li><li>Identify and resolve documentation discrepancies while maintaining data integrity.</li><li>Follow HIPAA guidelines and organizational policies to protect <strong>patient privacy and sensitive health information</strong>.</li><li>Collaborate with internal departments to support timely and efficient medical records workflows.</li></ul><p><br></p>
<p><strong>Contracts Manager – Technology / SaaS</strong></p><p>A growing technology company is seeking a Contracts Manager to join its in‑house legal team. This role is ideal for someone who thrives in a fast‑paced, collaborative environment and enjoys working across departments to support commercial contracting activities. The Contracts Manager will be responsible for drafting, reviewing, and negotiating a wide range of commercial agreements and helping drive efficient contract processes in alignment with company policies.</p><p><strong>Key Responsibilities</strong></p><ul><li>Draft, review, and negotiate a broad variety of commercial agreements, including SaaS subscription agreements, partner agreements, NDAs, MSAs, DPAs, BAAs, vendor and services agreements.</li><li>Identify non‑standard terms, ensure alignment with corporate guidelines, and propose appropriate revisions.</li><li>Collaborate closely with internal stakeholders across sales, finance, operations, procurement, and other business units.</li><li>Understand the business objectives behind each transaction, surface and communicate key legal or commercial risks, and provide clear risk/benefit analysis.</li><li>Escalate relevant issues to senior legal team members when appropriate.</li><li>Coordinate internal contract reviews to ensure timely, accurate feedback and smooth approval cycles.</li><li>Balance deal velocity with legal and compliance requirements across the contracting lifecycle.</li><li>Assist in maintaining and enhancing contracting templates, playbooks, workflows, and best practices.</li></ul><p><strong>Required Qualifications</strong></p><ul><li>Bachelor’s degree and <strong>5+ years of experience</strong> in contract management or commercial transactional roles.</li><li>Background supporting <strong>B2B SaaS</strong> or other fast‑paced technology environments.</li><li>Strong understanding of SaaS commercial models, subscription structures, and standard contract terms.</li><li>Experience negotiating agreements involving privacy, data protection, and data security obligations.</li><li>Exceptional attention to detail, strong communication skills, and the ability to manage multiple projects independently.</li><li>Sound business judgment and the ability to spot issues quickly and propose practical solutions.</li></ul><p><strong>Preferred Attributes</strong></p><ul><li>Ability to learn new information quickly and produce accurate work under tight timelines.</li><li>Demonstrated success partnering cross‑functionally and building strong relationships with business stakeholders.</li><li>Familiarity with legal and ethical considerations related to <strong>AI and machine learning technologies</strong>.</li><li>Experience with contract lifecycle management tools (e.g., Ironclad, LinkSquares, or similar platforms).</li><li>Knowledge of privacy and regulatory frameworks such as <strong>GDPR, CCPA, HIPAA</strong>, and emerging AI‑governance rules.</li></ul>
<p>We are looking for a dedicated and customer-oriented Senior Banking Specialist to join our team in Billerica, Massachusetts. In this role, you will play a vital part in providing exceptional financial services, assisting customers with their banking needs, and ensuring smooth branch operations. This position offers a collaborative environment with opportunities for growth and competitive compensation.</p><p><br></p><p>Responsibilities:</p><p>• Deliver excellent customer service by addressing individual financial needs and recommending suitable banking solutions.</p><p>• Process various transactions, including deposits, withdrawals, check cashing, and account inquiries, with accuracy and efficiency.</p><p>• Assist in the training and mentorship of branch staff to promote teamwork and enhance overall performance.</p><p>• Open new customer accounts, support existing customers with digital banking tools, and assist in loan application processes.</p><p>• Ensure adherence to banking regulations, organizational policies, and security protocols.</p><p>• Contribute to achieving sales and performance targets through proactive engagement and service.</p><p>• Participate in community events and outreach programs to strengthen the bank's local presence.</p>
<p>We are looking for a dedicated Staff Accountant to join our team in Marlborough, Massachusetts. In this role, you will play a vital part in ensuring the accuracy and integrity of our financial operations while maintaining compliance with relevant regulations and standards. This is an excellent opportunity for an experienced accounting detail-oriented individual with a background in manufacturing to contribute to a dynamic and growing organization.</p><p><br></p><p>For Immediate interview please contact Victor Muller at 508 205 2136</p><p><br></p><p>Responsibilities:</p><p>• Perform general ledger account reconciliations and prepare journal entries to ensure accuracy and compliance.</p><p>• Assist with month-end and year-end closing processes, including preparing reports and supporting audits.</p><p>• Oversee inventory reviews to ensure accuracy and manage project costing to maintain financial consistency.</p><p>• Handle tasks related to fixed assets, such as depreciation schedules, and provide backup support for accounts payable.</p><p>• Conduct price and quote reviews to ensure financial accuracy and reliability.</p><p>• Maintain strict confidentiality while working with sensitive financial information.</p><p>• Ensure compliance with all applicable laws, regulations, and internal policies related to financial operations.</p>
We are looking for a detail-oriented Staff Accountant to join our team on a long-term contract basis in Westborough, Massachusetts. This role is ideal for someone who excels in financial accuracy and enjoys tackling reconciliations and other accounting assignments. The position offers an opportunity to contribute to key accounting functions within a growing organization.<br><br>Responsibilities:<br>• Prepare and review corporate tax returns and ensure compliance with regulatory standards.<br>• Manage and reconcile general ledger accounts to maintain financial accuracy.<br>• Post journal entries and ensure proper documentation for accounting transactions.<br>• Oversee sales tax filings and maintain compliance with state and local regulations.<br>• Assist in monthly, quarterly, and annual financial reporting processes.<br>• Conduct account reconciliations to identify and resolve discrepancies.<br>• Collaborate with internal teams to support audits and other financial reviews.<br>• Provide insights and recommendations to improve accounting procedures and controls.<br>• Work on special accounting projects as assigned to support organizational goals.
We are looking for a dedicated Staff Accountant to join our team in Beverly, Massachusetts. This is a long-term contract position where you will play a key role in maintaining accurate financial records and ensuring compliance with tax regulations. The role requires a detail-oriented individual with strong accounting skills and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Prepare and file corporate tax returns, ensuring compliance with applicable laws.<br>• Manage and reconcile general ledger accounts to maintain accuracy in financial reporting.<br>• Process journal entries and ensure proper documentation for auditing purposes.<br>• Handle sales tax calculations and filings to meet regulatory requirements.<br>• Assist in the preparation of financial statements and reports for management review.<br>• Collaborate with internal teams to support tax planning and compliance initiatives.<br>• Conduct periodic reviews of financial transactions for accuracy and completeness.<br>• Provide support during audits, including gathering relevant documentation and responding to inquiries.<br>• Monitor changes in tax regulations and adapt processes accordingly to ensure compliance.<br>• Maintain organized records of financial data and documentation for reporting purposes.
<p>A leading investment organization is seeking a Finance professional to join its Boston team. In this role, you’ll partner with investment, legal, tax, and operations teams to support a diversified portfolio and ensure high‑quality accounting, reporting, and performance analysis.</p><p>You will take a key role in overseeing real assets investments—such as real estate, private credit, and private equity—while contributing to broader cross‑asset initiatives. This position offers the opportunity to collaborate with internal stakeholders and external partners, maintain regulatory compliance, and support the full lifecycle of portfolio investments.</p>
We are looking for a dedicated Customer Service Representative to join our team in Burlington, Massachusetts. In this role, you will handle inbound calls, assist customers with their inquiries, and ensure a seamless experience through accurate data entry and order processing. This is a long-term contract position offering an excellent opportunity to develop your skills in a dynamic environment.<br><br>Responsibilities:<br>• Manage inbound customer calls with professionalism and efficiency.<br>• Address customer inquiries and provide accurate information about products and services.<br>• Process customer orders with precision and attention to detail.<br>• Perform data entry tasks to maintain accurate records and documentation.<br>• Resolve customer issues promptly and escalate complex cases as needed.<br>• Collaborate with team members to ensure consistent and high-quality service delivery.<br>• Maintain a positive and empathetic approach when interacting with customers.<br>• Follow company policies and guidelines to ensure compliance.<br>• Identify opportunities to improve customer service processes and contribute to team goals.
We are looking for a detail-oriented Renewal Coordinator Specialist to join our team in Lowell, Massachusetts. In this long-term contract position, you will manage customer retention activities, ensuring excellent service and high renewal rates while fostering strong client relationships. The role requires proactive communication, accurate pricing updates, and collaboration to meet customer needs and drive satisfaction.<br><br>Responsibilities:<br>• Oversee all retention efforts within an assigned customer base, ensuring timely and effective communication.<br>• Initiate contact with customers 120 days prior to contract renewal to address concerns and confirm details.<br>• Update and re-estimate contracts to reflect current labor rates and service needs.<br>• Participate in monthly Service Contract Renewal meetings, providing updates and following through on assigned tasks.<br>• Resolve customer issues and secure agreement before renewal deadlines.<br>• Maintain an organized list of customers and track annual renewal dates.<br>• Identify opportunities to expand services or cross-sell products based on customer needs.<br>• Collaborate with internal teams to improve service delivery and address customer concerns.<br>• Provide regular updates during sales meetings regarding the status of renewals.<br>• Conduct in-person meetings with customers as required to strengthen relationships and address needs.
<p>Our client, a world-renowned biotechnology research company, is looking for a skilled Contracts Manager to join their team in Milford, Massachusetts. In this role, you will oversee the evaluation, negotiation, and management of various contracts, ensuring compliance and alignment with organizational goals. You will collaborate with multiple departments to support business objectives and maintain strong partnerships.</p><p><br></p><p><strong>Role: </strong>Contracts Manager</p><p><strong>Salary:</strong> $95,000 - $160,000 (depending on experience) + amazing benefits</p><p><strong>Schedule: </strong>Hybrid (3 days in office, 2 days remote)</p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Draft, review, propose, and negotiate contract terms that balance customer requirements with company objectives while minimizing business risk.</li><li>Serve as the primary liaison between Sales, Legal, and customers to ensure timely contract review, approval, and execution.</li><li>Lead negotiations with customer contracts and procurement teams, incorporating input from Legal, Finance, and other internal stakeholders to reach timely agreement.</li><li>Partner with Finance and Order Services to ensure compliance with revenue recognition standards, pricing and discounting policies, and internal controls.</li><li>Maintain accurate and complete contract records, including correspondence, amendments, customer information, and status reporting.</li></ul>
We are looking for a skilled Staff Accountant to join our team on a contract basis in Peabody, Massachusetts. In this role, you will be responsible for managing essential accounting functions to ensure accuracy and compliance in financial operations. This is an excellent opportunity to contribute to a dynamic service industry environment while enhancing your expertise.<br><br>Responsibilities:<br>• Prepare and review corporate tax returns to ensure compliance with regulations.<br>• Manage sales tax filings and address related inquiries.<br>• Record journal entries and maintain accurate financial records.<br>• Oversee general ledger activities, including account reconciliations.<br>• Handle collections processes and resolve outstanding payment issues.<br>• Collaborate with internal teams to streamline accounting procedures.<br>• Analyze financial data to support decision-making and reporting.<br>• Ensure timely and accurate submission of all tax documents.<br>• Assist with audits by providing necessary documentation and insights.<br>• Maintain up-to-date knowledge of tax laws and accounting standards.
<p>Robert Half is partnering with an organization that is seeking a Corporate Attorney to join our legal team and provide comprehensive legal support across corporate, commercial, and real estate transactions. This role involves managing complex deal structures, overseeing closings, and negotiating agreements directly with counterparties. The attorney will also handle entity governance, regulatory filings, and contract drafting. Senior-level candidates will lead transactions independently and exercise full discretion without supervision. This position is located near Warwick, RI. </p><p><br></p>
