<p><strong>HR and Payroll Administrator</strong></p><p><strong>Job Description:</strong></p><p>The HR and Payroll Administrator, reporting to the CFO, will handle essential human resource functions, including maintaining employee records, recruitment, payroll and benefits administration, compliance support, training, and employee assistance. Independent judgment and attention to detail are crucial in this role to ensure HR operations run smoothly and efficiently.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Employee Records:</strong> Manage HR files, records, and documentation; ensure confidentiality and accuracy.</li><li><strong>Recruitment & Onboarding:</strong> Assist with job postings, candidate screenings, background checks, onboarding documentation, and recruitment coordination.</li><li><strong>Payroll and Benefits:</strong> Coordinate biweekly payroll, maintain records, address payroll queries, and assist with benefit plan administration.</li><li><strong>Policies & Compliance:</strong> Maintain compliance with labor laws, assist with reporting, and complete HR-related filings.</li><li><strong>Employee Relations & Support:</strong> Address employee queries, ensure training completion, and maintain proper workplace safety and health records.</li><li><strong>Office Management:</strong> Coordinate office operations, oversee maintenance, manage inventory, and organize employee engagement activities.</li><li><strong>HR Accounting:</strong> Post HR-related general ledger entries, reconcile benefits invoices, and manage Accounts Payable entries for HR-related expenses.</li></ul><p><strong>Requirements:</strong></p><ul><li>Bachelor’s degree preferred or equivalent experience.</li><li>Familiarity with HR practices, payroll systems, and employment laws.</li><li>Strong organizational, communication, and time-management skills.</li><li>Proficiency in Microsoft Office and HRIS systems.</li><li>High level of discretion, integrity, and attention to detail.</li></ul><p><strong>Additional Information:</strong></p><ul><li>Full-time, in-office role. This position does not offer relocation assistance or visa sponsorship.</li><li>Initial training will require travel (company-paid).</li><li>Some travel may be required (less than 10%).</li><li>This role does not have supervisory responsibilities and may evolve with business needs.</li></ul><p><strong>Note:</strong> Responsibilities and duties may change at any time.</p>
We are looking for an experienced WC & UI Specialist to join our team in Hendersonville, Tennessee. In this role, you will play a pivotal part in managing payroll compliance, unemployment insurance, and workers' compensation processes. If you thrive on precision, enjoy problem-solving, and excel in a fast-paced environment, this position offers a fantastic opportunity to showcase your skills.<br><br>Responsibilities:<br>• Calculate and process state and federal unemployment insurance taxes with precision and ensure timely filing of related reports and payments.<br>• Manage unemployment claims, audits, and inquiries, serving as the primary point of contact for these matters.<br>• Maintain accurate payroll data to support workers’ compensation premium calculations and reporting.<br>• Collaborate with HR and insurance providers to address and resolve workers’ compensation claims.<br>• Handle verification of employment requests with confidentiality and accuracy, coordinating closely with HR and management.<br>• Ensure smooth payroll operations, including timely processing and reconciliation of payroll accounts.<br>• Maintain detailed and error-free payroll records to support compliance and reporting needs.<br>• Address discrepancies in payroll accounts and resolve issues efficiently.<br>• Provide expertise and guidance on payroll-related inquiries from employees, auditors, and other stakeholders.<br>• Stay updated on federal, state, and local payroll regulations to ensure full compliance.
<p>As a Call Center Specialist you will be engaged in several key activities. You will be initiating contact with strategic vendors who are not currently participating in our program. This involves maintaining the vendor queue, effectively prioritizing calls, and retiring those vendors who opt not to participate, all while ensuring that campaigns are completed within the designated timelines. You will be a strategic caller tasked with inputting vendor and/or client data into specific databases, with a focus on accurately recording vendor contact details and agreement information.</p><p><br></p><p>Responsibilities and Role Expectations</p><p>• Communicating enrollment statistics with clients, sales, and/or project management teams. </p><p>• Acting as the liaison between vendor and client to address payment issues or negotiate payment terms. </p><p>• Overcoming vendor objections by proposing alternative payment options. </p><p>• Professionally handling a high-volume of both inbound and outbound calls.</p><p>• Using multiple applications to assist customers efficiently and swiftly. </p><p>• Demonstrating efficient oral and written communication with customers, department personnel, and management. </p><p>• Adeptly cross-selling additional products and services. </p><p>• Transferring calls to the appropriate department or personnel. </p><p>• Providing customers with accurate account information in a fast-paced setting. </p><p>• Displaying good interpersonal skills and teamwork awareness. </p><p>• Multitasking, attentively listening, inputting data, solving problems, and navigating through various screens while employing customer satisfaction techniques. </p><p>• Completing additional tasks assigned based on business needs.</p><p><br></p><p>Qualifications and Skills:</p><p>• A High School Diploma or GED at the minimum; a Bachelor’s Degree will be given preference.</p><p>• A least 1.5+ years of experience handling a high volume of calls. </p><p>• A quick response time to customer issues. </p><p>• At least a year of previous experience in sales support or inside sales/telesales is preferred.</p><p>• A keen eye for detail and the ability to handle multiple assignments promptly and effectively. </p><p>• Analytical and general math skills, and excellent time management skills. </p><p>• An excellent level of personal organization with superior telephone etiquette, verbal and written communication skills, as well as customer service skills</p><p>• Verbal and written communication skills, as well as customer service skills</p><p>• A calm demeanor in a fast-paced team environment and the capacity to manage multiple projects effectively.</p><p>• Proficiency in the use of Microsoft Office product suite, especially Excel and Outlook.</p><p>• Bilingual in French and/or Spanish highly valued. </p><p><br></p><p>Benefits and Perks: </p><p>• Medical, Dental & Vision benefits from the 1st month after hire. </p><p>• Automatic enrollment into our 401k plan (subject to eligibility requirements).</p><p>• Access to company-wide virtual fitness classes.</p><p>• Generous PTO offerings including major holidays, vacation, sick, personal, and volunteer time.</p><p>• Employee discounts with major providers.</p><p>• Contributions to various local and national philanthropic organizations.</p><p>• A dynamic culture with company-wide contests and prizes.</p>
<p>The Branch Manager is responsible for the overall performance of the branch. Managers will be focused on leading team members, managing the branch P& L, driving new loan growth, managing current loan portfolio, marketing, maintenance of current business partnerships, and development of new strategic business partners. The Branch Manager will perform in accordance with the company Mission, Vision and Shared Values.</p><p>Duties and responsibilities</p><ul><li>Manages and inspires team members to perform to their full potential, thus driving branch profitability.</li><li>Exercises a degree of independent judgment in making decisions affecting employees and the work of the branch within company policy guidelines and District Supervisor oversight.</li><li>Subject matter expert on our personal loan product offerings in order to present loan solutions to current and potential customers that help them achieve their financial goals.</li><li>Creates and maintains branch operations solvency by the control of assets, proper credit extension, and proper follow-up and counseling of past-due customers.</li><li>Establish and build customer relationships through delivering exceptional service.</li><li>Assigns duties to employees and frequently examines their work for accuracy, neatness, timeliness and maintaining efficiency by training employees and adjusting errors.</li><li>Trains and develops employees with regard to current and new branch operations, company policies, procedures, and laws governing the consumer finance business.</li><li>Works with Recruiting and District Supervisors to address branch staffing needs.</li><li>Cultivates new relationships with local retail businesses. Partners with Account Managers to maintain strong relationships with current retail businesses, handle complaints and trains business partners in company policies and procedures.</li><li>Oversees the following duties including but not limited to:</li><li>Approves and closes loans, as necessary.</li><li>Works with past-due customers by developing a plan for resolution.</li><li>Delegates all collection activity on a daily basis and follows up to ensure completion.</li><li>Process insurance claims for customers. Maintains proper insurance claims records and reports.</li><li>Telephones and sends collection material to past-due customers, as needed.</li><li>Accepts and posts payments.</li><li>Processes and reviews loan documentation.</li><li>Answers telephone, as needed.</li><li>Completes month-end reporting.</li><li>Approves branch expenses.</li><li>Signs checks for branch expenses, loans and money remittances.</li><li>Approves all supply requisitions.</li><li>Verifies cash by balancing cash drawers and maintaining cash count record.</li><li>Other duties as assigned by leadership.</li></ul><p><br></p>
We are looking for a skilled Cash Application / Accounts Receivable Specialist to join our team in Brentwood, Tennessee. This is a Contract-to-permanent position with a leading organization in the financial services industry, offering an excellent opportunity for growth and development. The ideal candidate will have a strong background in managing cash applications and accounts receivable processes, ensuring accuracy and efficiency in financial operations.<br><br>Responsibilities:<br>• Accurately post cash payments received to the appropriate accounts.<br>• Reconcile accounts receivable activity to ensure proper alignment with financial records.<br>• Process and generate AR invoices in a timely manner.<br>• Conduct regular cash reconciliations to identify and resolve discrepancies.<br>• Maintain detailed records of cash applications and accounts receivable transactions.<br>• Collaborate with internal teams to address payment issues and improve workflows.<br>• Utilize Excel spreadsheets for data analysis and reporting.<br>• Support month-end and year-end closing processes related to cash applications and AR.<br>• Ensure compliance with company policies and accounting standards.
We are looking for a skilled Data Security Analyst to join our team in Mount Pleasant, Tennessee. In this contract-to-permanent role, you will be responsible for managing user accounts, troubleshooting platform issues, and overseeing security frameworks to ensure organizational compliance. As the sole IT specialist onsite, you will collaborate closely with external vendors while maintaining critical systems and networks.<br><br>Responsibilities:<br>• Manage user onboarding and offboarding processes, ensuring smooth transitions and accurate account setups.<br>• Troubleshoot and support wired, wireless, and platform connectivity for desktops, laptops, and mobile devices.<br>• Oversee the organization's security frameworks, including monitoring networks for breaches and implementing protective measures like firewalls and encryption.<br>• Maintain compliance with system maintenance contracts, software licenses, and organizational certifications.<br>• Provide technical support to employees, diagnosing and resolving hardware and software issues.<br>• Collaborate with external vendors to manage backend support and ensure seamless integration.<br>• Perform regular data and configuration backups to safeguard company information.<br>• Set up and maintain office workstations, including PCs, printers, and other technology equipment.<br>• Proactively test and maintain conference room technology for optimal functionality.<br>• Manage and work on Dynamics 365 systems, addressing technical challenges and ensuring operational efficiency.
We are looking for a detail-oriented General Office Clerk to join our team on a contract basis in Antioch, Tennessee. This role is ideal for someone who thrives in a fast-paced environment and enjoys performing administrative and organizational tasks. If you have strong organizational skills and a keen eye for accuracy, we encourage you to apply.<br><br>Responsibilities:<br>• Perform document scanning and ensure proper digital storage of files.<br>• Organize and maintain physical and electronic records for easy accessibility.<br>• Enter data with precision and efficiency into company systems.<br>• Provide general back-office support to assist various departments.<br>• Handle administrative tasks such as file sorting, labeling, and archiving.<br>• Collaborate with team members to streamline office processes.<br>• Verify the accuracy of scanned and entered data.<br>• Assist in managing office supplies and inventory as needed.<br>• Maintain confidentiality while handling sensitive documents.
<p><strong> Project/Program Manager I – Learning & Development Specialist</strong></p><p><strong>Service Type</strong>: Temporary- 26 weeks, potential for extension or conversion</p><p><strong>Location</strong>: Nashville, TN, (will consider candidates in New York City or Seattle) </p><p><strong>Department</strong>: Learning & Development</p><p><strong>Job Summary:</strong></p><p>We are seeking a detail-oriented and bilingual Learning & Development (L& D) Specialist to support global training initiatives. This role focuses on content localization, translation, and program coordination, with a strong emphasis on Japanese language proficiency. The ideal candidate will be passionate about learning, culturally aware, and experienced in digital content creation.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Support the implementation and delivery of learning programs and initiatives</li><li>Translate and validate learning content from English to Japanese</li><li>Ensure cultural relevance and accuracy of translated materials</li><li>Provide administrative and operational support to the L& D team</li><li>Create engaging e-learning content using digital authoring tools</li><li>Manage multiple tasks and deadlines effectively</li><li>Maintain a professional and positive presence in a collaborative environment</li></ul><p><br></p>
<p>We are looking for a Technical Support Specialist to provide support for technical and administrative tasks, focusing on laptops, printers, and related equipment. This role is pivotal in maintaining the organization's IT infrastructure by configuring devices, resolving end-user issues, and managing network and system operations.</p><p><br></p><p><br></p><p><br></p>
We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Franklin, Tennessee. In this role, you will manage critical accounting processes, ensuring accurate and timely invoicing, payment postings, and customer communications. The ideal candidate will bring strong organizational skills and a keen eye for accuracy to help maintain smooth financial operations.<br><br>Responsibilities:<br>• Collaborate closely with customers to address aging accounts and resolve outstanding balances.<br>• Generate and distribute aging reports to customers on a regular basis.<br>• Review and process system-generated invoices daily, while handling ad hoc invoicing tasks.<br>• Assist in preparing documentation and providing support during the annual audit.<br>• Create detailed credit and debit memos, as well as refunds, for approval.<br>• Ensure monthly reconciliations and true-ups are completed accurately and on time.<br>• Participate actively in weekly accounts receivable meetings, contributing updates and insights.<br>• Accurately and completely post payments to the appropriate accounts.
