<p>We are seeking a proactive and detail-oriented <strong>Help Desk</strong> <strong>Analyst</strong> for a one-year remote contract. The ideal candidate will have strong technical troubleshooting skills and experience supporting end users in a dynamic enterprise environment. This role is focused on resolving desktop-related issues, enhancing the support knowledge base, and improving overall service delivery within the IT Help Desk team.</p><p><br></p><p>• Respond to incoming service requests in a timely manner, gather pertinent information, and document in the Help Desk System</p><p>• Classify and prioritize all service requests according to department standards and guidelines</p><p>• Troubleshoot issues related to personal computer hardware, software, and operating systems; printers; email; network/internet access; mobile devices, and any other requests within the scope of their expertise.</p><p>• Document all activity in a timely manner using the internal Help Desk System according to departmental standards and guidelines.</p><p>• Reassign and/or escalate service requests in a timely manner to the appropriate resource and level when necessary</p><p>• Maintain the resolution knowledge base by posting all relevant solutions.</p><p>• Provide information and reports as requested</p><p>• Prepare and present enterprise communications as required</p><p>• Work with Support Engineers and other internal service providers to guarantee smooth handoffs</p><p>• Mentor Help Desk Technician I staff to improve their technical proficiency and customer service level</p><p>• Assist DS Support Manager with internal projects that improve the overall effectiveness of the Help Desk Team</p><p>• Monitor Help Desk Team workloads and backlogs to facilitate higher service levels and achieve team goals</p><p>• Connect to systems remotely and work with employees to identify computing problems and correct them</p><p>• Identify Problems and Trends in the environment and assist with problem-solving proactively</p><p>• Perform other duties, as assigned</p>
We are looking for a skilled Service Desk Personnel to join our team on a long-term contract basis in Cookeville, Tennessee. This role primarily focuses on system administration and application support, rather than hardware troubleshooting or general desktop support. The successful candidate will oversee the maintenance and support of the Tennessee Department of Health's Licensure and Regulation System, as well as manage tickets through Zendesk.<br><br>Responsibilities:<br>• Address and resolve system-related help desk tickets with a focus on application and program administration.<br>• Process user requests such as password resets, status updates, and workflow reassignments within established timelines.<br>• Maintain and configure system settings, user permissions, and automated workflows to meet operational needs.<br>• Collaborate with cross-functional teams, including application coordinators, trainers, and QA personnel, to ensure seamless system functionality.<br>• Document system changes, maintain detailed logs, and provide timely updates to stakeholders using tools like ServiceNow.<br>• Respond to all support tickets within one business day and aim to close tickets within three business days.<br>• Provide weekly status updates on configuration requests to the Application Manager and other stakeholders.<br>• Utilize Zendesk and similar platforms for efficient ticketing and workflow management.<br>• Ensure all non-system-related support activities are accurately logged and tracked.<br>• Follow up with users to gather additional information when needed and ensure clear communication throughout the support process.
<p>We are looking for a dedicated Accounts Payable Supervisor/Manager to oversee and streamline our accounts payable operations in Nashville, Tennessee. This role is ideal for someone with a strong background in accounting and a proven ability to manage payment processes efficiently while maintaining accuracy. The successful candidate will play a key role in ensuring financial transactions are handled seamlessly.</p><p><br></p><p>This is an ON-SITE position, Monday through Friday, within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage the accounts payable team to ensure timely and accurate processing of invoices.</p><p>• Review and approve coding for invoices to ensure compliance with financial regulations and company standards.</p><p>• Coordinate and execute check runs, ACH transactions, and other payment methods.</p><p>• Monitor and enforce adherence to policies and procedures within the accounts payable department.</p><p>• Provide leadership and guidance to team members, fostering a collaborative and efficient work environment.</p><p>• Analyze and resolve discrepancies in invoices, payments, or vendor accounts.</p><p>• Develop and implement strategies to improve accounts payable workflows and automate processes.</p><p>• Prepare reports and provide insights on accounts payable performance to senior management.</p><p>• Collaborate with other departments to ensure seamless financial operations and support.</p><p>• Train and mentor staff to enhance their skills and ensure consistent performance.</p>
<p><strong> Project/Program Manager I – Learning & Development Specialist</strong></p><p><strong>Service Type</strong>: Temporary- 26 weeks, potential for extension or conversion</p><p><strong>Location</strong>: Nashville, TN, (will consider candidates in New York City or Seattle) </p><p><strong>Department</strong>: Learning & Development</p><p><strong>Job Summary:</strong></p><p>We are seeking a detail-oriented and bilingual Learning & Development (L& D) Specialist to support global training initiatives. This role focuses on content localization, translation, and program coordination, with a strong emphasis on Japanese language proficiency. The ideal candidate will be passionate about learning, culturally aware, and experienced in digital content creation.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Support the implementation and delivery of learning programs and initiatives</li><li>Translate and validate learning content from English to Japanese</li><li>Ensure cultural relevance and accuracy of translated materials</li><li>Provide administrative and operational support to the L& D team</li><li>Create engaging e-learning content using digital authoring tools</li><li>Manage multiple tasks and deadlines effectively</li><li>Maintain a professional and positive presence in a collaborative environment</li></ul><p><br></p>
<p><strong>Location:</strong> Mostly Remote (occasional travel required)</p><p><br></p><p><strong>Industry:</strong> Industrial Manufacturing</p><p><br></p><p>Ready to take your FP& A expertise to the next level? Robert Half is partnering with a rapidly growing industrial manufacturing firm to find a seasoned <strong>FP& A Manager</strong> who can lead strategic financial planning initiatives and drive impactful decision-making. This is an exciting opportunity to join a dynamic organization experiencing rapid expansion and innovation in the manufacturing sector.</p><p><br></p><p><strong>About the Company:</strong></p><p>Our client is an industry-leading, growth-oriented manufacturing firm that prides itself on innovation, efficiency, and delivering high-quality products. With an ambitious acquisition strategy and a commitment to operational excellence, this company offers a dynamic and rewarding work environment for its team members.</p><p><br></p><p><strong>Your Role as FP& A Manager:</strong></p><p>As the FP& A Manager, you will directly contribute to the organization's strategic goals by spearheading budgeting, forecasting, financial planning, and modeling efforts. You will also play a critical role in acquisition due diligence and data analytics, providing decision-makers with actionable insights. The ideal candidate is a collaborative, detail-oriented leader with strong financial expertise and a proven track record of success in manufacturing.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Budgeting and Forecasting:</strong> Direct and lead the budgeting and forecasting process, ensuring accuracy and alignment with organizational priorities.</li><li><strong>Strategic Planning:</strong> Develop and present strategic financial plans that support the company's growth initiatives, including acquisition opportunities.</li><li><strong>Financial Modeling:</strong> Create and manage complex financial models that analyze business scenarios and support decision-making across functions.</li><li><strong>Due Diligence:</strong> Support acquisition analysis by conducting financial due diligence, risk assessment, and performance modeling for potential targets.</li><li><strong>Data Analytics:</strong> Leverage data visualization tools to translate complex financial data into actionable insights for stakeholders.</li><li><strong>Collaboration:</strong> Partner with cross-functional teams, including accounting, manufacturing operations, and executive leadership, to meet organizational goals.</li></ul>
We are looking for an experienced Accounting Manager/Supervisor to oversee key financial operations and ensure the accuracy and integrity of accounting processes. This role will play a pivotal part in managing month-end closings, maintaining the general ledger, and supporting financial statement audits. The ideal candidate will have a strong background in bookkeeping, payroll, and income tax preparation.<br><br>Responsibilities:<br>• Lead month-end and year-end closing processes, ensuring all financial data is accurate and timely.<br>• Manage and maintain the general ledger, ensuring compliance with accounting principles and standards.<br>• Oversee the preparation and review of financial statements to ensure accuracy and completeness.<br>• Coordinate and support external financial audits, including gathering required documentation and addressing auditor inquiries.<br>• Perform account reconciliations and resolve discrepancies to maintain accurate financial records.<br>• Supervise bookkeeping activities, ensuring all transactions are recorded properly.<br>• Oversee payroll processes, ensuring timely and accurate compensation for employees.<br>• Prepare and review income tax returns, ensuring compliance with federal, state, and local regulations.<br>• Implement and maintain internal controls to safeguard company assets and financial data.<br>• Provide guidance and support to the accounting team, fostering growth and development.
<p><strong>Materials Planner (Contract) – Manufacturing Industry</strong></p><p><strong>Duration:</strong> 6–9 months</p><p><strong>About the Role:</strong></p><p>Our client, a leading manufacturer undergoing a financial and systems transformation, is seeking a <strong>Materials Planner</strong> to support material flow and inventory management during the company’s migration from SAP to SAP S/4 HANA. The Materials Planner will play a critical role in ensuring that raw materials and components are available to meet production schedules, customer demand, and quality standards.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Plan and manage material requirements to align with production schedules and customer demand.</li><li>Coordinate with procurement, suppliers, and production teams to ensure on-time delivery of materials.</li><li>Monitor inventory levels, lead times, and safety stock to avoid shortages or excess.</li><li>Analyze material usage and forecast requirements to maintain balance between cost and availability.</li><li>Support the transition to <strong>SAP S/4 HANA</strong> by adapting planning processes and ensuring accurate data migration.</li><li>Track supplier performance, resolve shortages or delivery issues, and escalate risks when necessary.</li><li>Collaborate with cross-functional teams to improve material planning processes and system accuracy.</li></ul><p><strong>Opportunity Highlights:</strong></p><ul><li>Key role ensuring supply chain stability during a system transformation.</li></ul>
<p><strong>Accounting Manager</strong></p><p><b> </b></p><p><strong>Industry:</strong> Industrial Manufacturing</p><p>Are you an experienced Accounting Manager looking for your next challenge? Robert Half is partnering with a fast-growing industrial manufacturing firm to find an accomplished <strong>Accounting Manager</strong> to join their dynamic and innovative team. This is a unique opportunity to combine your leadership skills, manufacturing accounting expertise, and passion for excellence in a collaborative environment.</p><p><br></p><p><strong>About the Company:</strong></p><p>Our client is a leading player in industrial manufacturing, experiencing rapid growth and innovation in their sector. Their commitment to quality and efficiency drives their success and creates exciting opportunities for their team members to thrive.</p><p><br></p><p><strong>Your Role as Accounting Manager:</strong></p><p>As the Accounting Manager, you will play a critical role in overseeing all accounting operations for this mid-to-large manufacturing organization. You’ll combine your expertise in managing month-end closings, financial reporting, and cost accounting to deliver accurate and meaningful financial insights. The ideal candidate will have a proven track record of successfully managing accounting teams and operating in a fast-paced industrial manufacturing environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and manage accounting team members, ensuring accurate and timely completion of tasks.</li><li>Oversee the month-end close process, ensuring compliance with company policies and accounting standards.</li><li>Prepare and review detailed financial reports for company leadership.</li><li>Manage and refine cost accounting processes to ensure accurate product cost analyses.</li><li>Monitor internal controls and recommend process improvements to enhance overall efficiency.</li><li>Collaborate with other departments to support financial objectives and streamline workflows.</li></ul>
<p>As a Call Center Specialist you will be engaged in several key activities. You will be initiating contact with strategic vendors who are not currently participating in our program. This involves maintaining the vendor queue, effectively prioritizing calls, and retiring those vendors who opt not to participate, all while ensuring that campaigns are completed within the designated timelines. You will be a strategic caller tasked with inputting vendor and/or client data into specific databases, with a focus on accurately recording vendor contact details and agreement information.</p><p><br></p><p>Responsibilities and Role Expectations</p><p>• Communicating enrollment statistics with clients, sales, and/or project management teams. </p><p>• Acting as the liaison between vendor and client to address payment issues or negotiate payment terms. </p><p>• Overcoming vendor objections by proposing alternative payment options. </p><p>• Professionally handling a high-volume of both inbound and outbound calls.</p><p>• Using multiple applications to assist customers efficiently and swiftly. </p><p>• Demonstrating efficient oral and written communication with customers, department personnel, and management. </p><p>• Adeptly cross-selling additional products and services. </p><p>• Transferring calls to the appropriate department or personnel. </p><p>• Providing customers with accurate account information in a fast-paced setting. </p><p>• Displaying good interpersonal skills and teamwork awareness. </p><p>• Multitasking, attentively listening, inputting data, solving problems, and navigating through various screens while employing customer satisfaction techniques. </p><p>• Completing additional tasks assigned based on business needs.</p><p><br></p><p>Qualifications and Skills:</p><p>• A High School Diploma or GED at the minimum; a Bachelor’s Degree will be given preference.</p><p>• A least 1.5+ years of experience handling a high volume of calls. </p><p>• A quick response time to customer issues. </p><p>• At least a year of previous experience in sales support or inside sales/telesales is preferred.</p><p>• A keen eye for detail and the ability to handle multiple assignments promptly and effectively. </p><p>• Analytical and general math skills, and excellent time management skills. </p><p>• An excellent level of personal organization with superior telephone etiquette, verbal and written communication skills, as well as customer service skills</p><p>• Verbal and written communication skills, as well as customer service skills</p><p>• A calm demeanor in a fast-paced team environment and the capacity to manage multiple projects effectively.</p><p>• Proficiency in the use of Microsoft Office product suite, especially Excel and Outlook.</p><p>• Bilingual in French and/or Spanish highly valued. </p><p><br></p><p>Benefits and Perks: </p><p>• Medical, Dental & Vision benefits from the 1st month after hire. </p><p>• Automatic enrollment into our 401k plan (subject to eligibility requirements).</p><p>• Access to company-wide virtual fitness classes.</p><p>• Generous PTO offerings including major holidays, vacation, sick, personal, and volunteer time.</p><p>• Employee discounts with major providers.</p><p>• Contributions to various local and national philanthropic organizations.</p><p>• A dynamic culture with company-wide contests and prizes.</p>
<p>We are looking for a dedicated Human Resources (HR) Assistant to join the team of our valued client in Franklin, Tennessee. This is a long-term contract position that offers an excellent opportunity to support and enhance HR operations. The ideal candidate will play a key role in onboarding, employee relations, and maintaining HR systems.</p><p><br></p><p>Responsibilities:</p><p>• Answer incoming calls, route calls as needed, and/or answer inquiries of inbound calls.</p><p>• Support answering inquiries through the HR inbox.</p><p>• Support various HR administrative tasks, including maintaining personnel records and processing employee documentation.</p><p>• Assist with onboarding new hires by coordinating orientation sessions and preparing necessary paperwork.</p><p>• Manage and update data in Human Resources Information Systems (HRIS), ensuring accuracy and confidentiality.</p><p>• Respond to employee inquiries regarding HR policies, benefits, and procedures with attention to detail.</p><p>• Conduct background checks and verify employment history for prospective candidates.</p><p>• Utilize systems such as UKG Pro and Kronos for timekeeping and workforce management.</p><p>• Create reports and presentations using Microsoft Excel, Word, and PowerPoint to support HR initiatives.</p><p>• Answer and direct incoming calls via a multi-line phone system to appropriate departments.</p><p>• Maintain organized communication channels, effectively addressing inquiries from employees and management.</p><p>• Collaborate with the HR team to streamline processes and improve overall efficiency.</p>
<p>We are looking for a Senior Accountant to join our team in LaVergne, Tennessee, and contribute to the success of our agriculture-focused operations. This role is ideal for someone with a strong background in accounting, who excels at managing financial processes and ensuring compliance with regulatory standards. If you thrive in a dynamic environment and have a passion for driving efficiency, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Oversee complete accounting operations, including month-end and year-end closings for regional clients.</p><p>• Collaborate with external auditors to ensure smooth and accurate annual audits.</p><p>• Establish and maintain robust internal control systems to safeguard financial integrity.</p><p>• Lead initiatives to enhance accounting processes and implement automation solutions.</p><p>• Reconcile bank statements, variance accounts, and prepare comprehensive financial statements such as balance sheets and margin analyses.</p><p>• Execute and post adjustments to the general ledger, accounts payable, and accounts receivable.</p><p>• Maintain precise general ledger and sub-ledger balances through regular reconciliation.</p><p>• Provide insights and recommendations regarding reserves, expenditures, and asset management.</p><p>• Support cost management and performance evaluation efforts to optimize financial outcomes.</p><p>• Handle multiple projects simultaneously, ensuring deadlines are met with high-quality results.</p><p><br></p><p>Contact Frank Corrigan for more information</p>
<p>We are looking for a detail-oriented Legal Assistant to join our team in Nashville, Tennessee. This long-term contract position involves providing administrative support by managing records, interacting with stakeholders, and ensuring compliance with regulations. The ideal candidate will have strong organizational skills and the ability to handle sensitive information with discretion.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inquiries from the public, state and federal agencies, and other external stakeholders to provide accurate information.</p><p>• Process fees for certificates and services, and draft correspondence to request additional documents or payments as needed.</p><p>• Update and amend records in the database to ensure compliance with Vital Records laws and policies.</p><p>• Review legal documents, court orders, and applications to determine compliance and process requests for certificates or records.</p><p>• Verify scanned documents for accuracy and ensure proper attachment to electronic records.</p><p>• Manage daily cash operations, maintain the cash drawer, and monitor customer service areas for safety and efficiency.</p><p>• Retrieve original certificates from storage for inclusion in sealed record files and assess supporting documents for accuracy.</p><p>• Report suspicious documents, behaviors, or activities to supervisors for investigation.</p><p>• Track and locate records using database systems to issue certificates or confirm no record exists.</p><p>• Enforce Vital Records laws and policies while explaining procedures to customers.</p>
<p><strong>Production Planner (Contract) – Manufacturing Industry</strong></p><p><strong>Duration:</strong> 6–9 months</p><p><strong>About the Role:</strong></p><p>Our client, a leading manufacturer currently undergoing a financial and systems transformation, is seeking a <strong>Production Planner</strong> to support operations during this period of change. The Production Planner will play a key role in ensuring efficient scheduling, material availability, and workflow coordination to meet customer demand and production goals.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and maintain production schedules based on sales forecasts, demand, and capacity.</li><li>Coordinate with procurement, operations, and inventory teams to ensure timely availability of materials and resources.</li><li>Monitor production progress and adjust schedules to address changes in priorities, delays, or resource constraints.</li><li>Analyze data to identify bottlenecks, inefficiencies, or risks in the production process and recommend solutions.</li><li>Support the transition from SAP to SAP S/4 HANA by adapting planning processes to the new system.</li><li>Prepare reports on production performance, capacity utilization, and delivery timelines.</li><li>Work closely with manufacturing leadership to balance efficiency, cost, and customer delivery requirements.</li><li>Data management of customer master records for new and existing part numbers</li></ul><p><strong>Opportunity Highlights:</strong></p><ul><li>Critical role ensuring smooth production operations during a company-wide transformation.</li><li>Exposure to SAP S/4 HANA implementation environment.</li></ul>
<p><strong>Interim Controller (Contract) – Manufacturing Industry</strong></p><p><strong>Location:</strong> Onsite </p><p><strong>About the Role:</strong></p><p>Our client, a leading manufacturer undergoing a large-scale financial transformation, is seeking an <strong>Interim Controller</strong> to oversee day-to-day accounting operations during a system implementation (SAP to SAP S/4 HANA). This role will provide stability and leadership to the accounting team while the current Controller dedicates significant time to the implementation project.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead daily accounting operations, including month-end close, reconciliations, reporting, and compliance.</li><li>Supervise and support the accounting team, ensuring accuracy and timeliness of financial transactions.</li><li>Maintain internal controls and adherence to company policies and procedures.</li><li>Provide financial insights and reporting to management as needed.</li><li>Collaborate with the existing Controller and finance leadership to ensure smooth transitions during the SAP S/4 HANA implementation.</li></ul><p><strong>Opportunity Highlights:</strong></p><ul><li>High-visibility role supporting a critical financial transformation.</li><li>Leadership responsibility in a well-established manufacturing organization.</li></ul><p><br></p>
<p>Our client is looking for an experienced <strong>Accounting Manager</strong> to join their team <strong>in Murfreesboro</strong>, Tennessee. This is a <strong>contract </strong>position expected to last at least a couple of months, with potential for extension or transition to a permanent role. The ideal candidate will play a key role in overseeing accounting operations, ensuring compliance, and driving efficiency in financial processes.</p><p>Responsibilities:</p><p>• Oversee the month-end close process, ensuring preliminary reports are completed promptly and final close is achieved within four days.</p><p>• Manage customer billing operations and ensure accurate processing of invoices.</p><p>• Maintain and track fixed assets, ensuring proper documentation and compliance.</p><p>• Prepare and post journal entries, including adjustments, to ensure accurate financial reporting.</p><p>• Collaborate on manual budgeting and forecasting activities to support organizational planning.</p><p>• Ensure compliance with internal controls and external regulatory requirements, particularly for a publicly-held company.</p><p>• Supervise and lead the accounting team, ensuring deadlines are met and processes are streamlined.</p><p>• Coordinate audit preparation and address internal and external audit requests.</p><p>• Utilize Dynamics and Excel tools such as pivot tables, VLOOKUPs, and SUMIFs to analyze and manage financial data.</p><p>• Assist in transitioning financial systems to new platforms as needed.</p>
We are looking for an entry-level Business Analyst to join our team in Cookeville, Tennessee. As part of this long-term contract position, you will play a key role in analyzing business processes, collaborating with stakeholders, and contributing to strategic projects. This role requires a proactive individual with excellent organizational skills and the ability to adapt to dynamic environments.<br><br>Responsibilities:<br>• Conduct research to gather and analyze business requirements, ensuring alignment with organizational goals.<br>• Collaborate with stakeholders to facilitate in-person meetings and drive project progress.<br>• Prepare summary reports and presentations to communicate findings and recommendations effectively.<br>• Maintain and update websites, SharePoint, and other technology solutions to support business operations.<br>• Ensure compliance with local laws, policies, and standards in all business activities.<br>• Assist in the coordination of projects, timelines, and resources to meet objectives.<br>• Provide deskside support and guidance for cloud technologies and Microsoft Office Suite applications.<br>• Facilitate the use of ServiceNow and Planview applications for efficient project management.<br>• Collect and analyze data to improve processes and drive informed decision-making.<br>• Support team members in delivering high-quality solutions while adhering to deadlines.
We are looking for an experienced Senior Accountant to join our team in Cottontown, Tennessee. This Contract to permanent position offers an exciting opportunity for a skilled and detail-oriented individual with a strong background in accounting, particularly in the automotive industry. The ideal candidate will demonstrate expertise in financial operations and a commitment to accuracy and efficiency.<br><br>Responsibilities:<br>• Manage month-end close procedures, ensuring all financials are accurately prepared and finalized.<br>• Maintain and reconcile the general ledger, ensuring all accounts are balanced and accurate.<br>• Prepare and post journal entries, adhering to company policies and accounting standards.<br>• Conduct account reconciliations to ensure financial accuracy and resolve discrepancies.<br>• Handle bank reconciliations, verifying transactions and ensuring proper documentation.<br>• Oversee fixed asset accounting, including tracking, depreciation, and reporting.<br>• Collaborate with cross-functional teams to ensure compliance with financial regulations and company policies.<br>• Utilize Netsuite to streamline accounting processes and maintain accurate financial records.<br>• Provide detailed analysis and reporting to support decision-making and strategic planning.
