<p>We are seeking a proactive and detail-oriented <strong>Help Desk</strong> <strong>Analyst</strong> for a one-year remote contract. The ideal candidate will have strong technical troubleshooting skills and experience supporting end users in a dynamic enterprise environment. This role is focused on resolving desktop-related issues, enhancing the support knowledge base, and improving overall service delivery within the IT Help Desk team.</p><p><br></p><p>• Respond to incoming service requests in a timely manner, gather pertinent information, and document in the Help Desk System</p><p>• Classify and prioritize all service requests according to department standards and guidelines</p><p>• Troubleshoot issues related to personal computer hardware, software, and operating systems; printers; email; network/internet access; mobile devices, and any other requests within the scope of their expertise.</p><p>• Document all activity in a timely manner using the internal Help Desk System according to departmental standards and guidelines.</p><p>• Reassign and/or escalate service requests in a timely manner to the appropriate resource and level when necessary</p><p>• Maintain the resolution knowledge base by posting all relevant solutions.</p><p>• Provide information and reports as requested</p><p>• Prepare and present enterprise communications as required</p><p>• Work with Support Engineers and other internal service providers to guarantee smooth handoffs</p><p>• Mentor Help Desk Technician I staff to improve their technical proficiency and customer service level</p><p>• Assist DS Support Manager with internal projects that improve the overall effectiveness of the Help Desk Team</p><p>• Monitor Help Desk Team workloads and backlogs to facilitate higher service levels and achieve team goals</p><p>• Connect to systems remotely and work with employees to identify computing problems and correct them</p><p>• Identify Problems and Trends in the environment and assist with problem-solving proactively</p><p>• Perform other duties, as assigned</p>
<p>Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will play a key role in providing advanced technical support to end-users, troubleshooting complex issues, and ensuring the efficient operation of IT systems. This is a contract position that offers an exciting opportunity to work with a reputable company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Advanced Troubleshooting:</strong> Diagnose and resolve complex technical issues related to hardware, software, and network systems, serving as an escalation point for Tier 1 support.</li><li><strong>Ticket Resolution:</strong> Handle escalated support tickets, ensuring that they are resolved in a timely and efficient manner while maintaining high levels of end-user satisfaction.</li><li><strong>User Training:</strong> Provide guidance and training to end-users on software applications, system best practices, and advanced problem-solving techniques to improve self-sufficiency.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues, contributing to a knowledge base for the IT support team.</li><li><strong>Vendor Coordination:</strong> Collaborate with third-party vendors and service providers to facilitate problem resolution and the procurement of hardware or software solutions.</li><li><strong>Remote Support:</strong> Offer remote assistance to users, ensuring prompt and effective resolution of issues, especially in situations where on-site support is not required.</li><li><strong>Root Cause Analysis:</strong> Investigate and identify the root causes of recurring technical problems, and work on strategies to prevent their reoccurrence.</li><li><strong>Escalation Management:</strong> Collaborate with Tier 3 support teams to resolve issues that require advanced technical expertise, ensuring seamless handover of escalated tickets.</li></ol><p><br></p>
<p>Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the first point of contact for end-users seeking technical assistance, providing essential support and ensuring a seamless user experience. This is a contract position that offers an opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>User Support:</strong> Provide friendly and efficient technical support to end-users via various channels, including phone, email, and chat, addressing a wide range of hardware and software issues.</li><li><strong>Ticket Management:</strong> Log, prioritize, and track support requests using a ticketing system, ensuring timely and accurate resolution of problems.</li><li><strong>Troubleshooting:</strong> Diagnose and resolve basic technical issues related to desktops, laptops, software applications, printers, and other IT peripherals.</li><li><strong>Password Resets:</strong> Assist users with password resets and account access issues, following security protocols and authentication procedures.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li><strong>User Training:</strong> Provide guidance to end-users on software applications and best practices, helping them become more self-reliant.</li><li><strong>Escalation:</strong> Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem resolution.</li><li><strong>Remote Support:</strong> Offer remote assistance to users to resolve issues, especially in situations where on-site support is not required.</li></ol><p><br></p>
<p>Robert Half is seeking a Contract Desktop Support Analyst to join our client's dynamic IT team. As a Contract Desktop Support Analyst, you will play a crucial role in providing technical support and assistance to end-users, ensuring smooth and efficient operation of desktop systems and software applications. This is a contract position, and the successful candidate will have the opportunity to work with a well-established and respected organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Technical Support:</strong> Provide first-level technical support to end-users, responding to inquiries, diagnosing and resolving hardware and software issues, and escalating more complex problems to the appropriate team.</li><li><strong>Desktop Management:</strong> Install, configure, and maintain desktop systems, including operating systems, software applications, and hardware components.</li><li><strong>Hardware Maintenance:</strong> Perform hardware troubleshooting and maintenance, including but not limited to desktops, laptops, printers, and peripherals.</li><li><strong>Software Support:</strong> Assist users with software-related issues, such as troubleshooting software applications, assisting with installations, and providing guidance on software usage.</li><li><strong>User Training:</strong> Conduct user training sessions to enhance end-users' knowledge of software and hardware usage, best practices, and security protocols.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and inventory management to track and report on issues, solutions, and asset management.</li><li><strong>Security:</strong> Assist in implementing and enforcing security policies, ensuring the integrity and confidentiality of data.</li><li><strong>Collaboration:</strong> Collaborate with IT team members, both on-site and remotely, to resolve complex technical issues and contribute to ongoing IT projects.</li><li><strong>End-User Satisfaction:</strong> Continuously strive to enhance the end-user experience by providing excellent customer service and support.</li></ol><p><br></p>
<p>Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you will be responsible for resolving highly complex technical issues, providing expert guidance, and ensuring the organization's IT systems operate at peak performance. This is a contract position offering an opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Advanced Problem Resolution:</strong> Serve as the highest level of technical support, resolving the most complex issues related to hardware, software, and network systems.</li><li><strong>Escalated Ticket Management:</strong> Handle and take ownership of escalated support tickets, ensuring prompt resolution and maintaining end-user satisfaction.</li><li><strong>Technical Leadership:</strong> Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical problems.</li><li><strong>Root Cause Analysis:</strong> Investigate and identify the root causes of recurring technical issues, working on strategies to prevent their reoccurrence and improve system stability.</li><li><strong>Documentation and Knowledge Sharing:</strong> Maintain a knowledge base of complex technical issues and solutions, facilitating knowledge transfer within the IT support team.</li><li><strong>Collaboration with Other Teams:</strong> Collaborate with Tier 2 and Tier 3 support teams, as well as system administrators and network engineers, to resolve issues and optimize IT systems.</li><li><strong>Vendor Coordination:</strong> Work closely with third-party vendors and service providers to facilitate problem resolution and the procurement of advanced hardware or software solutions.</li><li><strong>Performance Optimization:</strong> Identify opportunities for performance optimization, capacity planning, and system improvements to meet the organization's evolving needs.</li></ol><p><br></p>
<p>We are seeking a dedicated and experienced Systems Administrator to join our dynamic IT team. The prospective candidate will be responsible for managing Windows servers, including Office 365, Intune and Azure Cloud. Qualified candidates must have a minimum of 3 years of experience in a similar role.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Plan, implement, oversee and maintain server and network infrastructures and projects.</li><li>Manage and administer Windows servers and Office 365 platform.</li><li>Configure, manage and support Windows systems and associated software.</li><li>Set up, management and enforcement of system and security policies via Intune and Azure Cloud.</li><li>Provide technical support for both hardware and software issues our users encounter.</li><li>Oversee the operation of server systems and ensure their efficiency and performance.</li><li>Manage the configuration and operation of client-based computer operating systems.</li><li>Create and verify backups of data and regularly conduct system audits to ensure the functioning of the system.</li><li>Respond to and resolve help desk requests in a timely manner.</li><li>Improve existing infrastructure systems and processes to ensure optimal performance and user satisfaction.</li><li>Develop, implement, and oversee disaster recovery and backup procedures.</li></ul><p><br></p>
<p>Robert Half is currently seeking a Contract PC Technician to join our client's IT support team. As a Contract PC Technician, you will be responsible for providing essential technical support, maintaining desktop systems, and ensuring the efficient operation of PCs within the organization. This is a contract position that offers an exciting opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Hardware Support:</strong> Install, configure, and troubleshoot desktop computers, laptops, and peripherals (e.g., printers, monitors) to ensure they function correctly.</li><li><strong>Software Installation:</strong> Install, update, and maintain software applications, operating systems, and security patches on desktop systems.</li><li><strong>Technical Support:</strong> Provide technical assistance to end-users, diagnosing and resolving hardware and software issues in a timely manner.</li><li><strong>Hardware Maintenance:</strong> Perform hardware upgrades, repairs, and preventive maintenance on PCs, ensuring optimal performance and reliability.</li><li><strong>Inventory Management:</strong> Maintain accurate records of PC hardware and software assets, including tracking and procurement of new equipment as needed.</li><li><strong>User Training:</strong> Assist end-users in understanding and using software applications and provide guidance on best practices for PC usage.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li><strong>Security Compliance:</strong> Ensure that PCs are in compliance with security policies, including antivirus and system security updates.</li></ol><p><br></p>
<p>We are looking for a dedicated Accounts Payable Supervisor/Manager to oversee and streamline our accounts payable operations in Nashville, Tennessee. This role is ideal for someone with a strong background in accounting and a proven ability to manage payment processes efficiently while maintaining accuracy. The successful candidate will play a key role in ensuring financial transactions are handled seamlessly.</p><p><br></p><p>This is an ON-SITE position, Monday through Friday, within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage the accounts payable team to ensure timely and accurate processing of invoices.</p><p>• Review and approve coding for invoices to ensure compliance with financial regulations and company standards.</p><p>• Coordinate and execute check runs, ACH transactions, and other payment methods.</p><p>• Monitor and enforce adherence to policies and procedures within the accounts payable department.</p><p>• Provide leadership and guidance to team members, fostering a collaborative and efficient work environment.</p><p>• Analyze and resolve discrepancies in invoices, payments, or vendor accounts.</p><p>• Develop and implement strategies to improve accounts payable workflows and automate processes.</p><p>• Prepare reports and provide insights on accounts payable performance to senior management.</p><p>• Collaborate with other departments to ensure seamless financial operations and support.</p><p>• Train and mentor staff to enhance their skills and ensure consistent performance.</p>
<p>Robert Half is seeking a Contract Network Administrator to join our client's IT team. As a Contract Network Administrator, you will be responsible for the design, implementation, and maintenance of the organization's network infrastructure. This role offers an exciting opportunity to work with a respected organization and contribute to the management of a robust and efficient network environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Network Design and Configuration:</strong> Design, deploy, and maintain network infrastructure, including routers, switches, firewalls, and wireless technologies, to ensure optimal performance and security.</li><li><strong>Network Monitoring and Optimization:</strong> Monitor network performance, troubleshoot issues, and implement optimizations to maximize network efficiency and reliability.</li><li><strong>Security Management:</strong> Implement and manage network security measures, including firewalls, intrusion detection systems, and VPNs, to protect against cybersecurity threats.</li><li><strong>Network Maintenance:</strong> Perform routine maintenance tasks, such as software updates, firmware upgrades, and hardware replacements, to ensure network stability.</li><li><strong>Troubleshooting and Support:</strong> Provide technical support and resolve network-related issues reported by users or identified through monitoring tools in a timely manner.</li><li><strong>Documentation:</strong> Maintain accurate documentation of network configurations, procedures, and changes for future reference and compliance purposes.</li><li><strong>Vendor Coordination:</strong> Collaborate with vendors and service providers to procure network equipment, manage service contracts, and troubleshoot complex network issues.</li><li><strong>Capacity Planning:</strong> Assess network capacity, anticipate growth requirements, and make recommendations for upgrades or changes to meet organizational needs.</li></ol><p><br></p>
<p>Robert Half is currently seeking a Contract Systems Administrator to join our client's IT department. As a Contract Systems Administrator, you will be responsible for the configuration, maintenance, and management of the organization's computer systems, servers, and network infrastructure. This is a contract position that offers an exciting opportunity to work with a reputable company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>System Maintenance:</strong> Perform routine system maintenance, including software updates, patch management, and regular system backups to ensure system stability and security.</li><li><strong>Server Administration:</strong> Manage and maintain server hardware and software, including Windows Server, Linux, or other relevant operating systems.</li><li><strong>Network Management:</strong> Oversee network infrastructure, ensuring optimal performance, security, and reliability. This may include switches, routers, firewalls, and wireless access points.</li><li><strong>Security Monitoring:</strong> Implement and monitor security protocols to safeguard systems and data, detect and respond to security breaches, and conduct regular security audits.</li><li><strong>User Support:</strong> Provide technical support to end-users, assisting with system-related issues, troubleshooting, and offering guidance on best practices.</li><li><strong>Documentation:</strong> Maintain detailed records of system configurations, changes, and updates to facilitate system troubleshooting and auditing.</li><li><strong>Capacity Planning:</strong> Assess system performance and capacity, making recommendations for upgrades or enhancements to meet organizational needs.</li><li><strong>Backup and Disaster Recovery:</strong> Develop and implement backup and disaster recovery plans to ensure data integrity and continuity of operations.</li><li><strong>Vendor Collaboration:</strong> Collaborate with technology vendors to ensure timely procurement of hardware and software, and manage vendor relationships.</li></ol><p><br></p>
<p>We are seeking a highly skilled and hands-on IT Director. This role is ideal for a technically proficient leader. Candidates MUST have experience leading teams, maintaining systems, working with ERP systems, software development projects, and offshore programming teams. Leads the development and implementation of IT systems, manage IT budgets, and stay abreast of emerging technologies, ensures the security of systems, networks, and data, and collaborate with other departments to identify and address technology needs. The role will oversee and actively participate in the organization's technology strategy, infrastructure, and operations, ensuring alignment with business goals and managing IT and programming staff and budgets.</p><p> </p><p> </p><p> </p><p> Essential Duties:</p><p> </p><p> </p><p> · IT Administration: Manage user access, security protocols, system backups, hardware/software procurement, helpdesk, disaster planning and disaster recovery testing.</p><p> </p><p> · Team Coordination: Provide direction, oversight, and management for IT staff including contract programmers and implementation projects.</p><p> </p><p> · New Software & Technology Implementation: Research, plan, and lead implementation of new tools and technologies to improve business efficiency and system performance</p><p> </p><p> · Security: Implement and oversee security measures to protect data and manage access controls. Manage user accounts, access rights, and security settings working with department heads to grand appropriate authority.</p><p> </p><p> · Communication & Customer Service: Strong communication skills for both internal and external service groups.</p><p> </p><p> · Troubleshooting: Troubleshoot and resolve IT-related issues reported by users. Provide Tier 3 escalation support.</p><p> </p><p> · Other duties, as assigned.</p><p> </p><p> </p>
<p>We are currently seeking a highly-skilled Linux Systems Administrator with expertise in configuring and managing Ubuntu Servers. Ideal candidates will have a deep understanding of logging within this system and translating these logs into understandable insights. Additionally, candidates should have experience with Preboot Execution Environment (PXE) and a strong background in automation, including Ansible, and scripting with Bash, PowerShell, or Python.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and maintain Ubuntu servers.</li><li>Manage and monitor system performance, resources, and system/network security.</li><li>Regularly upgrade systems as required for enhanced functionality and security issue resolution.</li><li>Administer and maintain system documentation, logs, and reports, ensuring their accuracy and comprehensiveness.</li><li>Translate system logs into meaningful, actionable insights.</li><li>Configure and manage PXE for network-based software installations.</li><li>Assist in troubleshooting server issues and implementing necessary solutions.</li><li>Regularly assess and improve existing infrastructure systems and processes to ensure optimal performance.</li><li>Manage and administer system backups, ensuring data integrity and system efficiency.</li><li>Provide technical support and guidance for users and IT team members.</li><li>Develop and implement automation solutions using tools like Ansible to streamline system deployments, configurations, and routine tasks.</li><li>Write and maintain scripts using Bash, PowerShell, or Python to automate administrative functions and improve operational efficiency.</li></ul><p><br></p>
<p>Robert Half has partnered with a growing organization in downtown Nashville in their search for an experienced Accounting Manager. This is a hybrid role offering the opportunity to contribute to a high-performing accounting function while enjoying work-life balance.</p><p>Key Responsibilities:</p><ul><li>Lead and manage full-cycle accounting processes, including month-end and year-end close.</li><li>Oversee revenue recognition in compliance with applicable standards.</li><li>Prepare and review balance sheet reconciliations to ensure accuracy and compliance.</li><li>Support SOX compliance and internal controls documentation.</li><li>Coordinate and manage external and internal audit requests.</li><li>Drive process improvements and leverage technology within a large ERP system environment.</li><li>Supervise and mentor staff, ensuring accuracy, efficiency, and adherence to deadlines.</li></ul><p><br></p>
<p>Robert Half is seeking a Contract Data Analyst to join our client's team. As a Data Analyst, you will be responsible for collecting, processing, and analyzing data to provide actionable insights that support business decisions. This contract position offers an exciting opportunity to work with a dynamic team and help drive data-driven strategies for a respected organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Data Collection and Analysis:</strong> Collect, clean, and analyze data from various sources to identify trends, patterns, and insights that inform business decisions.</li><li><strong>Reporting:</strong> Create and maintain dashboards, reports, and visualizations that communicate findings to stakeholders in a clear and concise manner.</li><li><strong>Data Validation:</strong> Ensure data integrity by conducting regular audits, validation, and quality checks.</li><li><strong>Collaboration:</strong> Work closely with cross-functional teams to understand data requirements and provide insights that support strategic goals.</li><li><strong>Data Modeling:</strong> Develop and maintain data models, forecasts, and simulations to support business planning and operations.</li><li><strong>Trend Analysis:</strong> Monitor key performance indicators (KPIs) and analyze data trends to identify opportunities for improvement.</li><li><strong>Documentation:</strong> Document data processes, methodologies, and findings to ensure transparency and reproducibility of results.</li><li><strong>Ad Hoc Analysis:</strong> Provide ad hoc analysis and reporting support as needed to assist in decision-making processes.</li></ol><p><br></p>
<p><strong>Senior Project Manager II</strong></p><p><strong>Contract: </strong>15 weeks, Contract to Hire</p><p><strong>Work Arrangement:</strong> Remote</p><p><strong>Work Hours:</strong> Monday through Friday, 8:00 AM – 5:00 PM </p><p><strong>Job Overview:</strong></p><p>We are seeking an experienced <strong>Senior Project Manager II</strong> to lead the implementation of a new contact center team and associated technology across multiple physician practices. In this role, you will work closely with contact center leadership to develop and execute project plans encompassing process mapping, testing, rollout planning, business requirements, and communication strategies. The Senior Project Manager II will coordinate activities across business units, physician practices, and technical teams, ensuring projects are delivered on time, within budget, and to defined specifications.</p><p>This high-visibility role requires strong communication, organizational, and leadership skills, as well as a demonstrated ability to drive transformation and manage stakeholder relationships effectively.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as the primary point of accountability for assigned projects.</li><li>Coordinate and manage relationships across multiple stakeholders, including business owners, team members, and service centers.</li><li>Develop strategic documents (e.g., project charters, education and communication plans, detailed project plans) and provide updates/presentations to stakeholders.</li><li>Identify and mitigate project risks, issues, and cross-project dependencies.</li><li>Ensure deliverables are completed throughout the project lifecycle.</li><li>Facilitate decision-making, problem-solving, and the creation of implementation toolkits or migration schedules.</li><li>Mentor and manage project team members as appropriate.</li></ul><p><br></p>
<p>📌 <strong>Exciting Opportunity: Mutual Fund ('40 Act) Paralegal – $150K+</strong> ⚖️💼</p><p>Are you a detail-oriented <strong>Paralegal</strong> with extensive experience in mutual fund law? This is your chance to join a leading legal group where your contributions will make a significant impact on a dynamic and fast-paced team. When you bring your expertise in open-end, closed-end, and exchange-traded funds, you'll help shape the future of financial compliance and legal strategy!</p><p><br></p><p>🌟 <strong>What You’ll Do As A Mutual Fund Paralegal:</strong></p><p>✔️ Support attorneys with fund registration updates, compliance documentation, and organizational tasks related to mutual funds & ETFs</p><p>✔️ Assist in fund product development, launches, and reorganizations 📈</p><p>✔️ Prepare materials for Board of Directors and committee meetings using tools like Diligent Boards 📄</p><p>✔️ Coordinate fund contracts and shareholder reports, and assist with tender offer filings</p><p>✔️ Organize and maintain fund records and keep officer/manager databases updated</p>
<p>Are you looking for an exciting opportunity to lead and transform financial operations at a senior level? We are searching for a <strong>Corporate Controller, Vice President</strong> to oversee company wide accounting, financial reporting, and internal control functions within a fast-paced, complex organization. This is a high-impact leadership role ideal for an experienced finance professional who thrives in a dynamic environment.</p><p><br></p><p><strong>About the Role</strong></p><p>As the Corporate Controller, you are the senior finance authority in the organization, ensuring compliance with U.S. GAAP and other applicable standards while fostering accuracy, efficiency, and transparency in financial operations. You will play a key role in partnering with executive management to provide strategic financial insights and bolster governance to support decision-making.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><p><strong>Financial & Technical Accounting Leadership</strong></p><ul><li>Ensure strict adherence to U.S. GAAP across all financial reporting.</li><li>Lead technical accounting efforts, including navigating complex transactions like mergers, acquisitions, or debt restructuring.</li><li>Direct corporate accounting, consolidations, and reporting for a multi-site organization.</li><li>Manage rapid and accurate month-end and year-end close processes and deliver timely financial data critical to the organization.</li></ul><p><strong>Strategic Partnership & Operational Excellence</strong></p><ul><li>Collaborate with senior leadership including the CEO, CFO, and department heads to provide financial analysis and recommendations supporting growth initiatives.</li><li>Provide insights into key areas such as cost of goods sold (COGS) and inventory management, especially in a manufacturing/distribution context.</li><li>Drive continuous improvement projects to automate processes and enhance efficiency while improving data quality.</li></ul><p><strong>Audit, Compliance & Internal Controls</strong></p><ul><li>Maintain robust systems to safeguard company assets and ensure audit readiness at all times.</li><li>Oversee audit activities while managing relationships with external auditors and tax advisors.</li><li>Implement and maintain strong internal control frameworks, ensuring compliance with regulatory standards and internal policies.</li></ul><p><strong>Team Leadership & Development</strong></p><ul><li>Build and lead a high-performing finance function, cultivating a culture of accountability, collaboration, and curiosity.</li><li>Mentor and develop team members to advance their careers and foster future leadership.</li><li>Ensure the finance function is seen as a trusted partner across the organization.</li></ul><p><br></p>
• Ensure conformity to all company accounting requirements and providing all reporting and management information to relevant personnel in line with site and corporate deadlines.<br>• Prepare, examine, and analyze accounting records, financial statements, or other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.<br>• Evaluate operating cost, creating & valuing financial metric with proper visibility and championing cost control efforts.<br>• Supervise the month end closing process for the business, including P& L variance and budget to actual analysis for BS and P& L.<br>• Review data and documents to assist in preparing journal entries and other postings into SAP. Enter and post entries in SAP as necessary.<br>• Complete Balance Sheet Reconciliations monthly and review with Controller.<br>• Support the accounting/finance department in the preparation of information requested by the external auditors when requested.<br>• Respond timely to ad-hoc requests from Management as needed.<br>• Provides general support to the business and direct support as requested.<br>• Prepare intercompany entries, post entries, and reconcile balances with other entities at month end.<br>• Reconcile company credit card receipts with statements. Accrue open items at month-end and follow-up on outstanding transactions.<br>• Process Sales and Use tax returns including maintaining required documentation.<br>• Collaborate with other departments (Procurement, HR, IT) to improve and standardize processes.<br>• Research complex accounting topics for appropriate GAAP or IRS tax treatments.<br>• Assist in physical inventories and assist in financial awareness of all inventory transactions.<br>• Identify areas for process improvement, develop potential solutions, and implement improvements independently, or seek appropriate approvals to do so when necessary.
<p>Call Center Specialist</p><p>Are you a skilled communicator with a passion for problem-solving and customer service? Join our dynamic team as a Call Center Specialist, where you will play a pivotal role in vendor outreach, data management, and client support. This position requires strategic calling, accurate data entry, and the ability to manage multiple priorities in a fast-paced environment.</p><p>Key Responsibilities</p><ul><li>Initiate contact with strategic vendors not currently enrolled in our program.</li><li>Maintain and prioritize the vendor queue, retiring vendors who decline participation.</li><li>Ensure campaign completion within designated timelines.</li><li>Accurately input vendor and client data into internal databases, including contact and agreement details.</li><li>Communicate enrollment statistics with clients, sales, and project management teams.</li><li>Serve as a liaison between vendors and clients to resolve payment issues and negotiate terms.</li><li>Overcome objections by offering alternative payment solutions.</li><li>Handle high volumes of inbound and outbound calls professionally.</li><li>Use multiple applications to assist customers efficiently.</li><li>Cross-sell additional products and services when appropriate.</li><li>Transfer calls to the correct department or personnel.</li><li>Provide accurate account information in a fast-paced setting.</li><li>Demonstrate strong interpersonal skills and teamwork.</li><li>Multitask effectively while maintaining customer satisfaction.</li><li>Complete additional tasks as assigned based on business needs.</li></ul><p>Qualifications</p><ul><li>High School Diploma or GED required; Bachelor’s Degree preferred.</li><li>One to two years of experience in a high-volume call center environment preferred.</li><li>At least 1 year of experience in sales support, inside sales, or telesales preferred.</li><li>Strong attention to detail and ability to manage multiple assignments.</li><li>Excellent time management, analytical, and general math skills.</li><li>Superior telephone etiquette and communication skills (verbal and written).</li><li>Calm and professional demeanor in a fast-paced team setting.</li><li>Proficiency in Microsoft Office Suite, especially Excel and Outlook.</li><li>Bilingual in French and/or Spanish is highly valued.</li></ul><p>Benefits & Perks</p><ul><li>Medical, Dental, and Vision coverage starting the first month after hire.</li><li>Automatic 401(k) enrollment (subject to eligibility).</li><li>Access to virtual company-wide fitness classes.</li><li>Generous PTO including holidays, vacation, sick, personal, and volunteer time.</li><li>Employee discounts with major providers.</li><li>Contributions to local and national philanthropic organizations.</li><li>Engaging company culture with contests and prizes.</li></ul><p>Equal Opportunity Employer</p><p>We are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, gender, religion, national origin, disability, age, sexual orientation, gender identity or expression, marital status, veteran status, or any other protected status. If you require accommodation during the application or interview process, please contact Human Resources.Preferred</p>
<p>We are looking for a detail-oriented Staff Accountant to join our team in Nashville. This role offers the opportunity to contribute to financial accuracy and compliance within a dynamic machinery manufacturing environment. Ideal candidates will have a strong background in general ledger management,and journal entries.</p><p><br></p><p>Responsibilities:</p><p>• Record and review journal entries to ensure accuracy in financial reporting.</p><p>• Reconcile general ledger accounts and identify discrepancies for resolution.</p><p>• Assist in month-end and year-end closing processes to maintain timely financial reporting.</p><p>• Collaborate with internal teams to streamline accounting procedures and improve efficiency.</p><p>• Provide support during audits by preparing required documentation and reports.</p><p>• Analyze financial data to identify trends and provide insights for decision-making.</p><p>• Stay updated on changes in tax regulations and accounting standards to ensure compliance.</p><p>• Perform other related accounting duties as assigned to support the department.</p>
<p>We are hiring a <strong>Chart Retrieval Specialist</strong> in <strong>Nashville, TN</strong> for an exciting project-based opportunity. As a <strong>Chart Retrieval Specialist</strong>, you will conduct fieldwork to collect and transmit medical records from healthcare providers within a defined region. This role is ideal for detail-oriented individuals who enjoy independent work and have flexibility in their schedule. The <strong>Chart Retrieval Specialist</strong> position is critical in supporting healthcare data initiatives and improving patient care through accurate record collection.</p><p><br></p><p><strong>Key Details:</strong></p><ul><li><strong>Duration:</strong> 5 months, with potential for extension</li><li><strong>Location:</strong> Fieldwork within a 60-mile radius of your home base; mileage reimbursed from mile 1</li><li><strong>Schedule:</strong> Project-based; hours vary weekly depending on project volume and business needs. Flexibility is essential, as some weeks may offer close to full-time hours, while others may be lighter</li></ul><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Travel to physician offices, clinics, and other healthcare facilities to retrieve medical charts</li><li>Communicate professionally with healthcare staff to facilitate chart access</li><li>Scan and upload medical records using company-provided equipment and secure systems</li><li>Maintain confidentiality and adhere strictly to HIPAA and privacy standards</li><li>Accurately document retrieval activity and report daily progress</li><li>Troubleshoot basic technical issues related to scanning or access in the field</li><li>Ensure timely, complete, and high-quality record submissions</li></ul><p><br></p>
<p>Our client is looking for an experienced<strong> Leave Advisor</strong> to join their team in <strong>Brentwood</strong>, Tennessee. This is a <strong>Contract </strong>position with the potential for a long-term conversion. The role involves managing leave administration processes, ensuring compliance with federal, state, and local regulations, and supporting employees through their leave journeys. The position operates on a <strong>hybrid schedule</strong>, requiring in-office presence from Monday to Wednesday and remote work on Thursday and Friday.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the complete leave management process, including both continuous and intermittent leaves, from initial notification through return-to-work.</p><p>• Administer federal and state leave programs such as FMLA, ADA, and other applicable regulations.</p><p>• Maintain clear and timely communication with employees regarding their leave status, responsibilities, and next steps.</p><p>• Coordinate leave benefits with workers’ compensation and disability programs to ensure seamless integration.</p><p>• Collaborate with managers to develop modified schedules and plan for smooth return-to-work transitions.</p><p>• Ensure accurate timesheet entries and maintain up-to-date leave records.</p><p>• Support accommodation requests under ADA and partner with HR Business Partners to address employee needs.</p><p>• Manage additional time-off programs in compliance with company policies and legal requirements.</p><p>• Draft and update leave policies as needed to align with evolving laws and regulations.</p><p>• Safeguard the confidentiality of employee medical documentation and ensure secure recordkeeping.</p>
We are looking for a skilled TMC Technician 3 to join our team on a long-term contract basis in Cookeville, Tennessee. This role requires a proactive individual with strong technical abilities and exceptional customer service skills to support traffic management operations effectively. You will play a key role in ensuring the smooth operation of systems and procedures while collaborating with various partners and stakeholders.<br><br>Responsibilities:<br>• Monitor traffic management systems, including CCTV and DMS systems, to ensure accurate surveillance and detection.<br>• Provide excellent customer service when responding to inquiries or issues related to traffic operations.<br>• Follow established procedures to manage traffic flow and address system alerts promptly.<br>• Supervise and coordinate with partners to maintain high-quality operational standards.<br>• Conduct routine patrols and inspections to ensure compliance with local laws and regulations.<br>• Process and verify system checks to maintain data accuracy and reliability.<br>• Collaborate with call center teams to address customer concerns and provide timely updates.<br>• Travel to designated locations as needed to support traffic management operations.<br>• Train and assist team members on system operations and troubleshooting.<br>• Maintain detailed records and reports on system performance and incidents.
<p><strong>HR and Payroll Administrator</strong></p><p><strong>Job Description:</strong></p><p>The HR and Payroll Administrator, reporting to the CFO, will handle essential human resource functions, including maintaining employee records, recruitment, payroll and benefits administration, compliance support, training, and employee assistance. Independent judgment and attention to detail are crucial in this role to ensure HR operations run smoothly and efficiently.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Employee Records:</strong> Manage HR files, records, and documentation; ensure confidentiality and accuracy.</li><li><strong>Recruitment & Onboarding:</strong> Assist with job postings, candidate screenings, background checks, onboarding documentation, and recruitment coordination.</li><li><strong>Payroll and Benefits:</strong> Coordinate biweekly payroll, maintain records, address payroll queries, and assist with benefit plan administration.</li><li><strong>Policies & Compliance:</strong> Maintain compliance with labor laws, assist with reporting, and complete HR-related filings.</li><li><strong>Employee Relations & Support:</strong> Address employee queries, ensure training completion, and maintain proper workplace safety and health records.</li><li><strong>Office Management:</strong> Coordinate office operations, oversee maintenance, manage inventory, and organize employee engagement activities.</li><li><strong>HR Accounting:</strong> Post HR-related general ledger entries, reconcile benefits invoices, and manage Accounts Payable entries for HR-related expenses.</li></ul><p><strong>Requirements:</strong></p><ul><li>Bachelor’s degree preferred or equivalent experience.</li><li>Familiarity with HR practices, payroll systems, and employment laws.</li><li>Strong organizational, communication, and time-management skills.</li><li>Proficiency in Microsoft Office and HRIS systems.</li><li>High level of discretion, integrity, and attention to detail.</li></ul><p><strong>Additional Information:</strong></p><ul><li>Full-time, in-office role. This position does not offer relocation assistance or visa sponsorship.</li><li>Initial training will require travel (company-paid).</li><li>Some travel may be required (less than 10%).</li><li>This role does not have supervisory responsibilities and may evolve with business needs.</li></ul><p><strong>Note:</strong> Responsibilities and duties may change at any time.</p>
<p>We are looking for a skilled Enterprise Application Consultant to join our DevOps team supporting our client located in Nashville. This is a long-term contract position based in Nashville, Tennessee, offering a hybrid work arrangement with occasional onsite requirements. The ideal candidate will bring deep expertise in software development practices, strong communication skills, and the ability to thrive in a collaborative Agile environment.</p><p><br></p><p>Responsibilities:</p><p>• Develop and enhance applications using Java and technologies to meet project requirements.</p><p>• Create and manage documentation in Jira to ensure clear communication of development processes.</p><p>• Implement and maintain CI/CD pipelines using tools such as Jenkins, Tekton, and Maven.</p><p>• Collaborate with team members in remote meetings, providing input and solutions to technical challenges.</p><p>• Utilize Red Hat OpenShift and 3Scale platforms for effective application deployment.</p><p>• Design and integrate RESTful Service APIs to support service-oriented architecture.</p><p>• Work with Kubernetes for container orchestration and efficient resource management.</p><p>• Utilize Bitbucket and Confluence for version control and documentation collaboration.</p><p>• Ensure adherence to Agile practices while supporting continuous innovation and improvement.</p><p>• Communicate effectively with developers, testers, business analysts, and scrum masters to meet objectives.</p>
