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41 results for Records Specialist in Naperville, IL

Legal Assistant
  • Chicago, IL
  • onsite
  • Permanent
  • 65000.00 - 70000.00 USD / Yearly
  • We are looking for a dedicated Legal Assistant to join our team in Chicago, Illinois. This role is ideal for someone who is detail-oriented, thrives in a fast-paced legal environment, and has experience supporting litigation processes. You will play a vital role in managing essential administrative tasks and ensuring smooth operations within the firm.<br><br>Responsibilities:<br>• Handle e-filing tasks for court documents with precision and timeliness.<br>• Manage litigation calendars and schedules to ensure deadlines are met.<br>• Prepare and organize court filings, ensuring compliance with legal procedures.<br>• Assist in civil litigation processes by conducting research and compiling necessary information.<br>• Coordinate with attorneys and legal staff to facilitate case preparation and management.<br>• Maintain accurate records and documentation related to ongoing cases.<br>• Communicate effectively with clients, courts, and other external parties as required.<br>• Utilize legal software and tools to streamline administrative processes.<br>• Ensure all filings and documentation meet court standards and requirements.<br>• Support the firm administrator with additional administrative duties when necessary.
  • 2025-12-30T17:04:34Z
Staff Accountant
  • Lombard, IL
  • onsite
  • Temporary
  • 28.50 - 33.00 USD / Hourly
  • <p>We are looking for a detail-oriented Staff Accountant to join our team on a contract basis in Lombard, Illinois. This role is essential in managing day-to-day financial operations, ensuring accuracy in records, and supporting key accounting functions. The position offers an excellent opportunity to utilize your skills in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee accounts payable and receivable processes, including check deposits and cash handling.</p><p>• Perform credit card reconciliations and ensure accurate bank and fund account reconciliations.</p><p>• Maintain organized financial records aligned with budgets, appropriations, tax levies, and audits.</p><p>• Monitor unrestricted funds and assist in reporting activities.</p><p>• Support the preparation of budgets, audits, and financial reports.</p><p>• Record journal entries and manage general ledger updates.</p><p>• Ensure compliance with corporate tax regulations and sales tax requirements.</p><p>• Collaborate on corporate tax return filings and provide necessary documentation.</p><p><br></p><p>The salary range for this position is $25 to $31/hour, plus bonus. Benefits are available including medical, vision, and dental, and life and disability insurance. Employees hired for our FTEP Program are also eligible to enroll in our company's 401(k) or deferred compensation plan (if eligible). FTEP employees also earn paid time off for vacation, personal needs, and sick time and paid holidays. Learn more at roberthalfbenefits.com/resources. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p>
  • 2025-12-31T16:23:48Z
Accounting Associate
  • Chicago, IL
  • onsite
  • Permanent
  • 70000.00 - 85000.00 USD / Yearly
  • <p><em>The salary range for this position is $70,000-$85,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Accounting Associate. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide.</p><p><br></p><p>We are offering an exciting opportunity in Chicago, Illinois, for an Accounting Associate who will have a pivotal role in our team. As an Accounting Associate, your primary focus will be on transactional duties related to Accounts Payable (AP) and Accounts Receivable (AR), as well as assisting with special projects. This role is based in a dynamic environment, where you will be processing client payments, coding invoices for payment, and managing company credit card processing.</p><p><br></p><p><strong>Responsibilities</strong>:</p><p>• Oversee the application and research of client payments and the preparation of deposits</p><p>• Process and apply coding to invoices for payment</p><p>• Assist in the management of Employee Expense and Company Credit Card processing</p><p>• Prepare and enter related journal entries accurately</p><p>• Manage and maintain accurate customer credit records</p><p>• Assist the Accounting Manager and Controller with special projects as necessary</p><p>• Ensure all processing and reporting deadlines are met</p><p>• Utilize skills in Account Reconciliation, Accounts Payable (AP), Accounts Receivable (AR), Billing, Data Entry, Invoice Processing, Microsoft Excel, Oracle, QuickBooks, SAP.</p>
  • 2025-12-11T14:24:00Z
Paralegal
  • Chicago, IL
  • onsite
  • Permanent
  • 80000.00 - 110000.00 USD / Yearly
  • <p>Robert Half Legal is partnering with a large law firm that's looking to hire a Corporate Paralegal with at least 2+ years of experience to join their team. This Corporate Paralegal will assist lawyers by working on all aspects of transactional work. This position is paying between $80-110K+ plus bonus and a flexible hybrid WFH schedule. In addition, the firm offers a comprehensive benefits package including medical, dental, vision, generous PTO, 401k (plus match), LT/ST Disability, Life Insurance, and more. If you are looking to join a large law firm, then this is the opportunity for you! <em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</em></p><p><br></p><p><strong><u>Corporate Paralegal Responsibilities:</u></strong></p><ul><li>Manage, prepare, and file various corporate documents and records, including but not limited to resolutions, board of director changes, and annual reports.</li><li>Draft, file, and manage business entity documents for corporations, LLCs, and partnerships such as articles of incorporation or dissolution, and other documents related to the formation of new corporate entities.</li><li>Provide contract support for standard corporate agreements, including non-disclosure agreements, bills of sale, and closing checklists.</li><li>Coordinate due diligence for a variety of corporate and M& A transactions, ensuring comprehensive and accurate information is collected and presented.</li><li>Provide administrative support for attorneys, assisting with corporate transactions such as mergers, acquisitions, formations, dissolutions, and closings.</li><li>Maintain accurate customer credit records and process customer credit applications efficiently.</li><li>Manage, prepare, and distribute annual reports and audit letter requests.</li></ul><p><br></p><p>For immediate consideration, please email your resume directly to Justin Rambert, AVP - Permanent Placement at <strong><u>justin . rambert @ robert half com</u></strong></p>
  • 2025-12-30T17:04:34Z
Legal Assistant
  • Chicago, IL
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • <p>We are looking for a detail-oriented Legal Assistant to join our team on a contract basis in Chicago, Illinois. This role involves providing essential support in workers' compensation cases and assisting legal professionals with administrative and case-related tasks. If you thrive in a fast-paced legal environment and possess strong organizational skills, we encourage you to apply. </p><p> Responsibilities: • Manage and organize files related to workers' compensation cases to ensure accurate documentation and easy access. • Provide administrative support to attorneys, including preparing legal documents and correspondence. • Conduct research and gather information relevant to ongoing cases. • Maintain communication with clients, legal professionals, and other stakeholders to facilitate case progress. • Schedule and coordinate meetings, hearings, and appointments for attorneys. • Review and proofread legal documents to ensure compliance with standards and accuracy. • Assist in filing legal paperwork and ensuring deadlines are met. • Handle confidential information with discretion and professionalism. • Monitor case statuses and provide updates to attorneys as needed. • Perform general office duties, such as answering phones and maintaining records. </p><p> The pay range for this position is $22 to $28. Benefits available to contract/contract professionals, include medical, vision, dental, and life and disability insurance. Hired contract/contract professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.</p><p><br></p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</em></strong></p>
  • 2025-12-30T16:49:02Z
Administrative Assistant- Corporate Team
  • Wheaton, IL
  • onsite
  • Temporary
  • 25.65 - 29.70 USD / Hourly
  • We are looking for a skilled Administrative Assistant to provide dedicated support to a corporate legal team based in Wheaton, Illinois. In this contract position, you will collaborate closely with attorneys to ensure seamless operations and efficient management of legal and administrative tasks. This role requires strong organizational skills, attention to detail, and proficiency in handling various legal and business processes. <br> Responsibilities: • Deliver high-level administrative support to a team of eight attorneys, ensuring smooth day-to-day operations. • Manage and track client engagements while maintaining accurate records and documentation. • Coordinate schedules and maintain calendars for attorneys, ensuring deadlines and appointments are effectively managed. • Enter attorney time accurately, review billing details, and assist with monthly client invoice revisions. • Monitor and update corporate minute books, ensuring compliance and accuracy. • Format and revise legal documents, including contracts and due diligence materials, for consistency and professionalism. • Review time entries and assist with tracking billable hours for attorneys. • Utilize tools such as DocuSign and Microsoft Office to streamline document management and communication. • Facilitate communication with clients and internal teams to address inquiries and resolve issues promptly. • Provide support for M& A, securities, and corporate divorce transactions as needed. <br> The pay range for this position is 25 to 32. Benefits available to contract/contract professionals, include medical, vision, dental, and life and disability insurance. Hired contract/contract professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. <br> Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
  • 2025-12-29T15:13:38Z
Senior Legal Secretary
  • Chicago, IL
  • onsite
  • Permanent
  • 80000.00 - 95000.00 USD / Yearly
  • <p>Robert Half Legal is partnering with a small boutique 5-attorney law firm located downtown that's hiring a Senior Legal Secretary with at least 10+ years of experience to join their team. This position will support up to 4 partners who handle a mix of commercial litigation and real estate. The role will primarily be handling commercial litigation but will also assist with real estate transaction documentation and support. The ideal candidate will have prior experience supporting defense litigation attorneys including assisting with attorney time and billing. This position is paying between $80-95K, plus bonus and the firm operates on a flexible hybrid WFH schedule (2 days WFH per week). In addition, the firm offers a comprehensive benefits package including medical, dental, generous PTO, 401k (plus 3% profit share), LT/ST Disability, Life Insurance, train reimbursement, and more. </p><p><br></p><p><strong><u>Senior Legal Secretary Responsibilities:</u></strong></p><ul><li>Handle electronic filing (e-filing) tasks for legal documents in compliance with court procedures.</li><li>Support attorneys with commercial litigation processes, including drafting and organizing case materials.</li><li>Manage scheduling and calendar coordination for meetings, court appearances, and deadlines.</li><li>Assist with time entry and billing processes, ensuring accuracy and efficiency in financial records.</li><li>Collaborate with third-party services to oversee accounts payable and maintain financial systems.</li><li>Coordinate semi-monthly payroll processing using designated tools.</li><li>Maintain organized records and documentation for legal and administrative purposes.</li><li>Communicate effectively with clients, attorneys, and third-party vendors to address inquiries and resolve issues.</li><li>Assist with real estate transaction support including reviewing various real estate contracts/documents, and assisting with closing support.</li></ul><p><br></p><p>For immediate consideration, please email your resume directly to Justin Rambert, VP - Permanent Placement at <strong><u>justin . rambert @ robert half com</u></strong></p>
  • 2025-12-19T16:48:56Z
Legal Assistant
  • Chicago, IL
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • <p>We are looking for an experienced Legal Assistant to join our team in Chicago, Illinois. This Contract position requires a detail-oriented individual with strong expertise in personal injury cases, including medical negligence and accident claims. The ideal candidate will excel in client interactions and provide comprehensive support to attorneys throughout the litigation process. </p><p> Responsibilities: • Collaborate with attorneys to prepare documentation and case files related to personal injury claims. • Assist in gathering and reviewing medical records, accident reports, and other evidence. • Accompany clients to depositions and provide support during legal proceedings. • Organize case materials and maintain accurate legal files. • Coordinate schedules and appointments for attorneys and clients. • Communicate with clients to gather necessary information and provide case updates. • Draft and proofread legal correspondence and documents. • Perform legal research to support case development and strategy. • Ensure compliance with deadlines and court requirements. • Manage administrative tasks, including maintaining calendars and tracking case progress. </p><p> The pay range for this position is $25 to $30. Benefits available to contract/contract professionals, include medical, vision, dental, and life and disability insurance. Hired contract/contract professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.</p><p><br></p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</em></strong></p>
  • 2025-12-30T16:53:44Z
Estate Planning Paralegal
  • Chicago, IL
  • onsite
  • Permanent
  • 75000.00 - 100000.00 USD / Yearly
  • <p>Robert Half Legal is partnering with a mid-sized law firm located in downtown Chicago that's seeking an Estate Planning Paralegal with at least 3-5+ years of experience to join their team. This Estate Planning Paralegal will be supporting attorneys handling estate planning, estate administration, and business succession planning for moderate to high net-worth clients. Experience with gift and estate tax filings is preferred. This position is paying between $75-100K plus bonus and the firm operates on a hybrid WFH schedule (2x WFH per week). In addition, the firm offers a comprehensive benefits package including medical, dental, vision, PTO, 401k (3% match), LT Disability Insurance, and more. Responsibilities of the position are below. <em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</em></p><p> </p><p><strong><u>Estate Planning Paralegal Responsibilities:</u></strong></p><ul><li>Draft and review estate planning documents: Wills, Trusts, Powers of Attorney (Health Care and Property), Living Will, Insurance Trusts, Grantor Retained Annuity Trusts, etc.</li><li>Draft flowcharts of client’s estate plan</li><li>Draft affidavits, statements, distribution and asset schedules and spreadsheets</li><li>Obtain and maintain tax identification numbers</li><li>Draft Estate and Gift tax returns</li><li>Maintain trust/estate financial records</li></ul><p> </p><p>For immediate consideration, please email your resume directly to Justin Rambert, VP - Permanent Placement at <strong><u>justin . rambert @ robert half legal com</u></strong></p>
  • 2025-12-30T17:04:34Z
Customer Service Representative
  • Elk Grove Village, IL
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 20.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Elk Grove Village, Illinois. This is a contract-to-permanent opportunity within the waste management and environmental services industry. The ideal candidate will have strong communication skills and a proactive approach to resolving customer inquiries and disputes, ensuring a positive experience for all. You will play a key role in managing client relationships and supporting various administrative tasks.<br><br>Responsibilities:<br>• Address customer inquiries and concerns through phone, email, and other communication channels to ensure prompt and accurate resolutions.<br>• Collaborate with internal departments to resolve service issues and disputes effectively.<br>• Process customer interviews, record essential information, and maintain accurate data within company systems.<br>• Prepare and manage contract forms, calculate service charges, collect deposits, and issue cancellation or change orders.<br>• Handle payment processing, bank deposits, and production-related paperwork with attention to detail.<br>• Investigate and resolve complaints regarding billing or service issues, coordinating with relevant teams as necessary.<br>• Promote goodwill by delivering exceptional service and maintaining positive relationships with customers.<br>• Identify and implement cost-effective and environmentally responsible solutions to address service-related concerns.<br>• Support general office duties, including scheduling appointments and managing order entries.<br>• Utilize Microsoft Excel, Word, and email systems to maintain organized records and correspondence.
  • 2025-12-31T22:43:59Z
Paralegal
  • Downers Grove, IL
  • onsite
  • Permanent
  • 77000.00 - 100000.00 USD / Yearly
  • <p>We are partnering with a leading global organization to hire an experienced Paralegal for its North America legal team. This role offers the chance to work in a dynamic, fast-paced environment and support corporate governance and entity management across multiple jurisdictions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage foreign and domestic legal entities, including corporate records and compliance requirements.</li><li>Prepare and file corporate documents and annual reports across global jurisdictions (~40 countries).</li><li>Maintain compliance calendars and ensure timely submissions.</li><li>Draft board resolutions, written consents, and other governance documents.</li><li>Coordinate notarization, legalization, and execution of corporate and commercial documents.</li><li>Respond to internal and external compliance requests (KYC, UBO registrations, etc.).</li><li>Oversee global trademark portfolio management.</li><li>Assist with M& A due diligence and integration of new entities.</li><li>Collaborate with internal stakeholders on governance projects.</li><li>Train and manage a junior paralegal based in EMEA.</li></ul>
  • 2025-12-30T17:04:34Z
Sr. Accountant
  • Chicago, IL
  • onsite
  • Permanent
  • 75000.00 - 85000.00 USD / Yearly
  • <p><em>The salary range for this position is $75,000-$85,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Senior Accountant position. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1)          The pay rates are above what their top competitors pay their employees</p><p>2)          They have higher bonus structures</p><p>3)          There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4)          The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5)          And more…</p><p><br></p><p>The Senior Accountant works directly with the Accounting Manager and reports to the Director of Finance & Accounting. Our ideal candidate is organized, pays strong attention to detail, will be able to carry out tasks both autonomously and collaboratively; has 3-4 years of experience; and has a desire to grow and learn in a fast-paced environment. Familiarity with accounting in customer-facing industries such as Hospitality and Tourism preferred, but not required.</p><p><br></p><p><strong>GENERAL FUNCTIONS + RESPONSIBILITIES   </strong></p><p><br></p><p>·      Assists in the day-to-day, monthly, and year-end operations of the Finance Department including financial statement presentation and analysis</p><p>·      Assists with the recording and reconciliation of revenue and receivables</p><p>·      Assists in the creation, maintenance, and reconciliation of store level and corporate bank accounts</p><p>·      Records and processes intercompany expense allocations, monthly accruals, amortization of prepaid expenses, fixed assets depreciation, and recording of adjusting and/or reclassification journal entries, if necessary</p><p>·      Review of company books to ensure timely and accurate processing and recording all accounts payable transactions, and ensures that all invoices and staff reimbursements are paid accurately and in accordance with Finance policies and procedures</p><p>·      Review general ledger (G/L) activity to ensure all activity is properly recorded and reflected in G/L</p><p>·      Prepares and analyzes financial statement workpapers to verify accuracy of bookkeeping for the period</p>
  • 2025-12-15T14:58:51Z
Commercial Real Estate Attorney – Acquisitions & Disposition
  • Chicago, IL
  • onsite
  • Permanent
  • 100000.00 - 150000.00 USD / Yearly
  • <p><strong>Commercial Real Estate Attorney – Acquisitions & Dispositions</strong></p><p>Are you a talented commercial real estate attorney ready to take the next step in your career? We’re seeking a skilled attorneys to join a fast-paced real estate investment team and support our legal and transactions functions.</p><p> </p><p><strong>About the Role:</strong></p><p>As a key partner to the legal and transactions teams, you will be responsible for navigating the complexities of high-value real estate and corporate transactions from inception through post-closing. You’ll ensure successful outcomes across our national acquisition and disposition portfolio by overseeing document preparation, closing processes, due diligence, and all related legal matters.</p><p> </p><p><strong>Key Responsibilities:</strong></p><p>·      Draft, review, and revise transaction documents, including purchase agreements, leases, and closing statements</p><p>·      Prepare and organize closing binders, ensuring all documents are properly executed and filed</p><p>·      Manage due diligence: title/survey review, zoning/environmental reports, document checklists, compliance</p><p>·      Act as liaison between internal teams, external counsel, clients, and third-party vendors</p><p>·      Organize and manage the closing process, including schedules, document prep, and fund transfers</p><p>·      Oversee post-closing matters: recordings, obligations tracking, transaction files</p><p>·      Resolve any post-closing issues and ensure compliance with internal policies and legal requirements</p><p>·      Maintain organized transaction records and regular communications with stakeholders</p><p> </p>
  • 2025-12-30T17:04:34Z
Data Entry/Doc Review
  • Chicago, IL
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • <p>We are looking for a detail-oriented individual to join our team as a Data Entry Clerk for a contract position in Chicago, Illinois. In this role, you will play a key part in preparing contract files for a software transition by organizing and tagging attachments. This short-term opportunity is ideal for someone with strong organizational skills and a keen eye for accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Review contract files and identify attachments that require tagging.</p><p>• Apply appropriate tags to all attachments in accordance with provided training.</p><p>• Manage and maintain the document database to ensure accuracy and completeness.</p><p>• Collaborate with team members to meet deadlines and ensure project goals are achieved.</p><p>• Utilize computer systems to perform data entry and tagging tasks efficiently.</p><p>• Conduct quality checks to verify the correctness of tagged documents.</p><p>• Maintain a high level of confidentiality when handling sensitive contract information.</p><p>• Follow established procedures and guidelines for document review and tagging.</p><p>• Adapt to project requirements and adjust workflow as needed to ensure timely completion.</p><p><br></p><p>The pay range for this position is 18 to 22. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. <strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</em></strong></p>
  • 2025-12-30T16:49:02Z
Litigation Paralegal - Medical Malpractice Defense
  • Chicago, IL
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>Robert Half Legal is partnering with a full-service, mid-sized law firm located in the loop who is looking to hire a Litigation Paralegal with at least 1-2+ years of experience to join their medical malpractice defense litigation team. This Litigation Paralegal must have experience reviewing medical records, e-filing, and assisting with trial preparation responsibilities. This position is paying between $55-65K plus a yearly bonus and the firm offers a highly flexible hybrid WFH schedule. This position is eligible to participate in the company's comprehensive benefits package including medical, dental, vision, PTO, 401k (3% match), LT/ST Disability, Life Insurance, and more.</p><p><br></p><p><strong><u>Litigation Paralegal Responsibilities:</u></strong></p><ul><li>Obtain, organize, review and summarization of medical records</li><li>Assist with trial preparation and support</li><li>Oversee the preparation of records and deposition subpoenas</li><li>Provide support for discovery-related needs</li><li>Abstract and summarize medical records for easier access and reference</li><li>Conduct research, contacting and retaining medical experts as necessary</li><li>Assist with other support and clerical functions as the need arises</li><li>Proactively manage and prioritize multiple cases and tasks</li></ul><p><br></p><p>For immediate consideration, please email your resume directly to Justin Rambert, VP - Permanent Placement at <strong><u>justin . rambert @ robert half com</u></strong></p>
  • 2025-12-19T16:48:56Z
Bilingual Spanish/English-Loyalty Services Representative
  • Chicago, IL
  • remote
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • We are looking for a dedicated and bilingual Spanish/English Loyalty Services Representative to join our team in Chicago, Illinois. In this role, you will deliver exceptional support to policyholders and other stakeholders while assisting with insurance-related inquiries and processes. This is a long-term contract position that requires a strong customer service focus and the ability to communicate effectively in both Spanish and English.<br><br>Responsibilities:<br>• Provide assistance to policyholders by addressing inquiries, resolving service and claims issues, and explaining the benefits of insurance products.<br>• Handle both inbound and outbound calls with the goal of retaining customers and preventing policy cancellations.<br>• Support the collection process for current and past-due premiums while ensuring compliance with company standards.<br>• Accurately enter and manage data across multiple systems and applications.<br>• Deliver instructions and set clear expectations for policyholders regarding their coverage and policies.<br>• Consistently meet or exceed performance metrics, including quality assurance, call handling time, and customer satisfaction.<br>• Collaborate with team members and leadership to identify process improvements and share constructive feedback.<br>• Conduct needs assessments for policyholders to determine the best solutions for their insurance requirements.<br>• Adapt to various shifts and schedules within the required timeframe to ensure seamless service delivery.<br>• Perform additional duties as assigned to support departmental goals.
  • 2025-12-08T16:14:10Z
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