Records Specialist Jobs in Naperville, IL

Add your latest resume to match with open positions.

Collections Specialist

Rosemont, IL
onsite
Temporary / Contract
23 - 28 USD / Hourly
We are seeking a Collections Specialist with strong collections experience for a client in Rosemont, IL. Ideal candidates will have a background in collections, accounts receivable, cash applications, customer account reconciliation, and following up on outstanding balances. Experience generating reports, analyzing aging, and working extensively in Excel is highly preferred. Responsibilities:<ul><li>Manage a portfolio of customer accounts and follow up on past-due invoices</li><li>Contact customers via phone and email to secure payment and resolve outstanding balances</li><li>Review and maintain aging reports, prioritizing collection activities accordingly</li><li>Research and resolve billing discrepancies, short payments, and unapplied cash</li><li>Reconcile customer accounts and document collection efforts</li><li>Partner with internal teams including AR, Customer Service, and Sales to resolve payment issues</li><li>Generate and analyze collection and aging reports in Excel</li><li>Assist with cash applications and other Accounts Receivable-related activities as needed</li><li>Maintain accurate notes and records within the ERP/accounting system</li></ul>
2026-10-29T00:00:00Z

Collections Specialist

Elk Grove Village, IL
remote
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a Collections Specialist to support account recovery efforts for a contract position based in Illinois. this role will operate Monday - Friday, 12pm-8pm CST. In this role, you will work directly with customers to resolve overdue balances, arrange practical repayment options, and maintain accurate account records. This opportunity is well suited for someone who can manage frequent customer interactions, investigate payment issues, and deliver attentive service while meeting business-hour expectations for the assigned location. Responsibilities:• Manage a portfolio of delinquent accounts ranging from early-stage to more advanced past-due balances, taking appropriate action to secure payment.• Develop and document payment arrangements that help customers bring overdue accounts back into good standing.• Process account closures or service cancellations when payment is not received and established guidelines require further action.• Prepare and distribute collection correspondence, maintain accurate mailing information, and update records when notices are returned.• Partner with internal teams to research disputed charges and compile supporting documentation, including requested account-related certificates.• Investigate missing or incorrectly applied payments, follow up with customers as needed, and ensure account details are corrected promptly.• Create credit adjustments or memos when account review supports a billing correction.• Handle a high volume of inbound and outbound customer communication while providing clear, effective resolution to account concerns.
2026-10-30T00:00:00Z

Billing Specialist

Chicago, IL
onsite
Permanent / Full Time
100000 - 105000 USD / Yearly
The salary range for this position is $100,000-$105,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. Job DescriptionEssential Duties and Responsibilities:<ul><li>Tracks and reports on timekeeper hours</li><li>Prepares prebills and reviews edits by billing partner(s)</li><li>Verifies the accuracy of billing entries and supporting documentation.</li><li>Prepares invoices for submission to clients via various Ebilling platforms or by email, dependent on client requirements</li><li>Monitors accounts receivable and collection efforts</li><li>Submits budgets per client requirements</li><li>Works closely with billing partners on bill appeals</li></ul> Skills/Qualifications:<ul><li>Detail-oriented, with excellent organizational skills</li><li>Working knowledge of various Ebilling platforms, including: ASCENT, LSS, TyMetrix, Legal-X, Legal Tracker, etc.</li><li>Working knowledge of PCLaw or similar billing application</li><li>Ability to work well under pressure, i.e., managing conflicting and fluctuating deadlines, and effectively prioritizing multiple tasks of equal urgency and importance with minimal supervision</li><li>Experience in effective problem-solving, actively using sound judgment in decision-making processes</li><li>Ability to handle confidential matters discreetly, in a mature and responsible manner conducive to the position</li><li>Effective communication skills, including the ability to be courteous in handling situations patiently and tactfully, with all audiences including partners, associates, staff and external clients and vendors</li><li>Experience with troubleshooting minor technology issues, including hardware and software</li><li>Ability to occasionally work more than 40 hours per week to perform the essential duties of the position; may require irregular hours</li></ul>
2026-10-09T00:00:00Z

AP Specialist

Chicago, IL
onsite
Permanent / Full Time
65000 - 72000 USD / Yearly
The salary range for this position is $65,000 - $72,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] Job Description: The A/R Specialist will manage the timely and accurate collection of customer receivables for the Organization. The ideal candidate will be responsible for the collection, processing, and reconciliation of outstanding receivables. position supports the Company’s objectives through building relationships with customers, working cross-functionally with departments and monitoring and reporting on key performance indicators. Responsibilities<ul><li>Monitor the accurate and timely generation of customer invoices, ensuring compliance with established billing policies and procedures.</li><li>Review and verify the accuracy of invoices and other billing documents.</li><li>Maintain consistent communication with contact(s) at customer to ensure prompt payment and resolve any outstanding payment issues.</li><li>Reconciliation of assigned customer accounts to identify and address discrepancies or variances.</li><li>Investigate and resolve customer inquiries related to billing discrepancies or account issues.</li><li>Prepare and maintain accounts receivable reporting, including aging analysis and collection forecasts.</li><li>Monitor and track customer payment trends, identifying potential risks and opportunities for process improvement.</li><li>Assist with month-end and year-end closing activities as needed, ensuring accurate revenue recognition and financial reporting.</li><li>Support internal and external audits by providing documentation and responding to inquiries.</li><li>Stay up to date with industry best practices and regulations related to accounts receivable and billing.</li></ul>
2026-10-21T00:00:00Z

Operations Specialist

Northbrook, IL
onsite
Temporary to Hire
19.7885 - 22.913 USD / Hourly
We are looking for an Operations Specialist to join our team in Northbrook, Illinois in a contract capacity with the potential to become permanent. This position supports the full order-to-delivery cycle and plays an important role in keeping inventory, shipping activity, and customer commitments on track. The ideal candidate brings a practical, detail-oriented approach to coordinating orders, transportation, warehouse activity, and related administrative processes in a fast-paced environment. Responsibilities: • Manage customer orders from receipt through final delivery and invoicing, ensuring accurate entry, timely release to warehouse partners, and consistent follow-up on open items. • Coordinate shipment activity for both inbound and outbound freight by working with carriers, brokers, suppliers, and warehouse providers to secure efficient and cost-effective transportation. • Oversee daily fulfillment for e-commerce and distributor channels, confirm shipping schedules, and address issues such as backorders, quantity variances, substitutions, and pricing exceptions. • Maintain inventory accuracy across multiple storage locations by reconciling system records, monitoring stock movement, and supporting count activities and inventory adjustments. • Prepare and review operational documents such as bills of lading, packing details, labels, and shipment notifications to support smooth delivery execution. • Partner with suppliers, co-manufacturers, customs-related contacts, and logistics providers to track inbound materials and imported shipments and help prevent delays. • Respond to customer and partner inquiries related to order status, delivery timing, product details, returns, credits, and deductions while helping maintain current account documentation. • Support purchasing and administrative workflows by preparing purchase orders for review, assisting with item setup and discontinuations, and generating routine operational reports. • Provide accounting-related support through entry and verification of receivables, payables, freight charges, and warehouse invoices, ensuring shipment records align with billing documents.
2026-10-28T00:00:00Z

Collections Manager

Chicago, IL
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
The salary range for this position is $90,000 - $100,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]. Is your current job giving “all-work-no-play” when it should be giving “work-life balance + above market pay rates”? Key Responsibilities <ul><li>Manage the North American collections function for commercial equipment finance portfolios across the U.S. and Canada. </li><li>Monitor portfolio performance and identify early warning indicators of customer deterioration. </li><li>Develop proactive collection strategies that maximize recoveries while preserving valuable customer relationships whenever possible. </li><li>Prioritize collection efforts based on risk, exposure, collateral quality, and probability of recovery. </li><li>Continuously improve collection effectiveness through data-driven portfolio segmentation and analytics. </li><li>Lead negotiations involving: Payment arrangements, Loan restructurings, Deferrals, Settlement agreements, Forbearance solutions </li><li>Evaluate workout alternatives balancing customer viability, collateral preservation, legal enforceability, and financial impact. </li><li>Manage escalated customer situations with professionalism and sound business judgment. </li><li>Coordinate repossessions, voluntary surrenders, remarketing activities, and deficiency recovery efforts. </li><li>Partner with asset management and remarketing teams to maximize collateral recovery values. </li><li>Monitor recovery performance and recommend strategies to reduce net credit losses. </li><li>Ensure compliance with: Company policies, Internal controls, Collection regulations, U.S. and Canadian legal requirements </li><li>Monitor Regulatory Default and Forbearance classifications. </li><li>Support internal and external audits related to portfolio management and collections. </li><li>Reporting & Portfolio Analytics </li><li>Prepare and present regular portfolio reporting </li><li>Develop dashboards and performance metrics to support data-driven decision making. </li><li>Drive continuous process improvements and automation initiatives that improve customer experience while strengthening portfolio controls. </li><li>Success Measures </li></ul>
2026-10-23T00:00:00Z

6 results for Records Specialist in Naperville, IL