<p>Premier client located in the Great Wilmington Delaware area is looking for an AP Analyst who can manage their accounts payable processes, ensuring timely and accurate processing of invoices, vendor payments, and expense reports. This A/P Analyst will review, process, and verify payments, analyze and reconcile vendor statements, maintain vendor records, print checks, assist with month-end and year-end closing, and collaborate with procurement, receiving, and other departments to resolve invoice and payment discrepancies. The ideal A/P Analyst should be highly experienced in accounts payable with the ability to analyze problems and work out their solutions effectively and accordingly.</p><p> </p><p>Primary Duties</p><p>· Print and process checks</p><p>· Journal Entries</p><p>· Match and batch purchase orders</p><p>· Run ad-hoc reports when needed</p><p>· Coordinate with directors to obtain consent on appropriate expenses</p><p>· Provide financial reports to management</p><p>· Account reconciliations</p><p>· Encourage improvements where needed</p><p>· Assist with invoice processing</p><p>· Partake in annual audit process</p>
<p>We are looking for an experienced Customer Service Representative to join a team on a contract basis in Blue Bell, Pennsylvania. In this role, you will provide exceptional service to customers in the vehicle aftermarket sector, handling inquiries, processing orders, and resolving issues effectively. This position is ideal for someone who thrives in a dynamic team environment and has a passion for delivering outstanding customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries via phone and E-Mail, ensuring a detail-oriented and supportive approach.</p><p>• Process customer orders accurately using proprietary order management systems.</p><p>• Manage product returns and warranty claims in compliance with company policies.</p><p>• Address and resolve customer concerns, providing clear solutions and maintaining satisfaction.</p><p>• Collaborate with team members to ensure seamless communication and service delivery.</p><p>• Maintain detailed records of customer interactions, orders, and transactions for reporting purposes.</p><p>• Utilize call center software to track tickets and monitor customer service metrics.</p><p>• Stay informed about aftermarket vehicle parts and services to assist customers effectively.</p><p>• Participate in team meetings and contribute to process improvements.</p><p>• Adhere to all company policies and procedures, ensuring compliance with relevant regulations.</p>
We are looking for a skilled litigation attorney to join our Healthcare Practice Group in Philadelphia, Pennsylvania. The ideal candidate will bring expertise in handling complex medical malpractice cases and demonstrate a strong commitment to delivering exceptional client service. This role offers a dynamic team environment and opportunities to work on challenging healthcare litigation matters.<br><br>Responsibilities:<br>• Represent clients in healthcare-related litigation, including medical malpractice cases involving significant injury or loss.<br>• Draft and file motions, briefs, and other legal documents with precision and attention to detail.<br>• Conduct thorough research and analysis to support case strategies and legal arguments.<br>• Manage discovery processes, including gathering and reviewing evidence, conducting depositions, and preparing witnesses.<br>• Collaborate with colleagues in a team-oriented setting to develop effective case strategies.<br>• Participate in trial proceedings, including preparation and courtroom representation.<br>• Utilize document management systems, such as iManage, to organize and maintain case files.<br>• Maintain compliance with ethical standards while ensuring high-quality client service.<br>• Stay informed about healthcare laws and regulations to provide accurate legal advice.<br>• Build and maintain strong relationships with clients and stakeholders.
We are looking for an experienced Product Manager to join our team in Edison, New Jersey. This is a contract position with the potential for a permanent role, combining strategic planning and hands-on execution to deliver exceptional customer experiences. The role requires a hybrid schedule, with two days of onsite collaboration each week.<br><br>Responsibilities:<br>• Transform business requirements into effective call flow designs, prioritizing seamless customer experiences.<br>• Create detailed documentation, including toll-free numbers, welcome messages, prompts, citations, and operational procedures.<br>• Work closely with implementation teams to ensure clarity and accuracy of requirements throughout the project lifecycle.<br>• Verify the implementation results align with specified requirements and maintain high standards of quality.<br>• Lead initiatives to enhance call flow processes and documentation for improved efficiency.<br>• Manage project timelines and maintain open communication with stakeholders regarding product updates and releases.<br>• Collaborate with cross-functional teams to identify and resolve issues during development and implementation.
<p>We are looking for a detail-oriented Accounting Specialist or Junior Accountant to join our team in southern Ocean County, New Jersey. In this long-term contract to hire role, you will play a key part in managing financial transactions and maintaining accurate accounts payable and receivable records. The ideal candidate will possess strong organizational skills, a high level of trustworthiness, and the ability to work efficiently in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Process payments and invoices accurately while ensuring compliance with company policies.</p><p>• Reconcile accounts payable and accounts receivable, addressing any discrepancies or outstanding balances.</p><p>• Monitor overdue accounts and proactively follow up to ensure timely collections.</p><p>• Collaborate with internal teams and external stakeholders to resolve billing and payment issues.</p><p>• Prepare detailed financial reports for management, including insights on aging balances.</p><p>• Maintain organized and accessible filing systems to support compliance and record-keeping.</p><p>• Ensure payment deadlines are met by coordinating with vendors and internal departments.</p><p>• Respond promptly to inquiries from customers and vendors regarding account status and transactions.</p><p>• Perform additional accounting-related tasks as assigned to support departmental goals.</p>
<p>We are looking for an experienced Payroll Specialist to join our team in Allentown, Pennsylvania. This opportunity requires a detail-oriented individual with a strong background in managing payroll operations for large organizations. If you have expertise in full-cycle payroll and are familiar with Paychex or Paycor systems, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Manage and process full-cycle payroll operations, ensuring accuracy and compliance with company policies.</p><p>• Handle payroll for over 500 employees, addressing any discrepancies and ensuring timely payments.</p><p>• Utilize Paychex or Paycor systems to execute payroll tasks efficiently.</p><p>• Maintain and update payroll records, including employee information and tax documentation.</p><p>• Collaborate with HR and accounting teams to resolve payroll-related issues.</p><p>• Ensure compliance with federal, state, and local regulations governing payroll.</p><p>• Generate detailed payroll reports and provide insights to management.</p><p>• Assist with audits and ensure payroll processes align with best practices.</p><p>• Address employee inquiries related to payroll in a thorough and timely manner.</p>
<p>Established services provider is looking to hire an Accounting Manager who can build and maintain a strong financial team! This role involves maintaining internal controls, supporting strategic financial initiatives, preparing monthly account reconciliations, coordinating financial tax audits, monitor and analyze account data, overseeing the month end close process, entering general ledger activities, and staying updated on changes in accounting standards and regulations to ensure ongoing financial health and growth. The ideal Accounting Manager will have solid financial analysis skillset, excellent communication and interpersonal skills, strong understanding of GAAP standards, and the capacity to multi-task while meeting crucial deadlines.</p><p><br></p><p>What you get to work on daily</p><p>· Supervise and lead the accounting team, including accounts payable/receivable and general ledger</p><p>· Manage month-end and year-end closings</p><p>· Coordinate and support external audits </p><p>· Oversee tax filings ensuring compliance with local, state and federal regulations</p><p>· Prepare monthly, quarterly, and annual financial reports/statements</p><p>· Analyze financial data and provide insights to senior management</p><p>· Support system implementations, upgrades, and process automation projects</p><p>· Monitor and track internal assets and expenditures</p>
<p>We are looking for an experienced Accounts Receivable Clerk to join a team in Souderton, Pennsylvania. This is a contract-to-permanent position within the manufacturing industry, offering an excellent opportunity to leverage your skills in accounts receivable and data management. The role is fully onsite and involves handling key financial processes to support business operations.</p><p><br></p><p>Responsibilities:</p><p>• Process cash postings accurately and efficiently to ensure timely updates to financial records.</p><p>• Manage credit application entries, ensuring all required documentation is complete and properly recorded.</p><p>• Upload accounts payable invoices through customer portals while maintaining compliance with company procedures.</p><p>• Provide comprehensive support to accounts receivable functions, including addressing inquiries and resolving discrepancies.</p><p>• Monitor and execute commercial collections, ensuring payments are received within established timelines.</p><p>• Handle billing functions, including creating and updating invoices as needed.</p><p>• Perform cash application tasks to allocate payments correctly and maintain accurate records.</p><p>• Utilize intermediate-level Microsoft Excel to manage data entry and generate financial reports.</p><p>• Collaborate with internal teams to improve accounts receivable processes and enhance operational efficiency.</p>
<p>We are looking for an Accounts Payable Specialist to join a team in Souderton, Pennsylvania. This role offers the opportunity to contribute to a dynamic manufacturing environment while handling a variety of accounts payable tasks. As this is a long-term contract position, it provides stability and the potential for growth into a leadership role within the department.</p><p><br></p><p>Responsibilities:</p><p>• Manage the full-cycle accounts payable process, including receiving, coding, and matching invoices.</p><p>• Process invoices efficiently and ensure data accuracy during entry into the system.</p><p>• Collaborate with the Accounts Payable Manager on special accounting projects and initiatives.</p><p>• Prepare and issue payments, including cutting checks and handling ACH transactions.</p><p>• Maintain and update the accounts payable database to ensure accurate records.</p><p>• Assist with account coding and ensure compliance with company standards.</p><p>• Support the team in managing automated clearing house transactions and resolving discrepancies.</p><p>• Provide backup assistance during check runs and payment processing.</p><p>• Utilize Epicor software to streamline accounts payable functions and reporting.</p><p>• Contribute to improving processes and maintaining high standards of accuracy.</p>
<p>We are looking for an experienced Office Manager to join a team in Wilmington, Delaware. This long-term contract position offers the opportunity to oversee daily office operations and provide essential administrative support to attorneys and staff. The ideal candidate will be detail-oriented, organized, and proficient in managing office needs to ensure smooth functionality.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate incoming and outgoing mail, ensuring timely distribution.</p><p>• Uphold confidentiality and exercise discretion in all firm-related matters.</p><p>• Collaborate with building management to address maintenance and repair needs.</p><p>• Manage inventory levels by ordering office and café supplies as required.</p><p>• Maintain a clean, organized, and well-stocked office, café, and conference room.</p><p>• Provide administrative assistance to the corporate governance team and legal staff.</p><p>• Support accounts payable processes and ensure accurate record-keeping.</p><p>• Perform receptionist duties, including greeting visitors and handling inquiries.</p><p>• Utilize Microsoft Office tools to execute administrative tasks efficiently.</p><p>• Ensure compliance with organizational policies and procedures throughout operations.</p>
We are looking for an experienced Business Analyst to join our team on a long-term contract basis in Egg Harbor Township, New Jersey. This role is ideal for a highly skilled, detail-oriented individual with a strong background in gathering requirements, process mapping, and documentation. The position involves collaborating with diverse stakeholders to translate business needs into actionable solutions.<br><br>Responsibilities:<br>• Analyze and document business processes, workflows, and requirements to identify areas of improvement.<br>• Create detailed process maps and data flow diagrams using Visio to support project goals.<br>• Collaborate with non-technical end users to gather and translate their needs into structured business requirements.<br>• Work closely with cross-functional teams to support technology modernization and automation initiatives.<br>• Utilize tools within the Microsoft stack, such as Power BI and Azure, to enhance data analysis and project outcomes.<br>• Facilitate meetings and discussions with stakeholders to ensure alignment on project objectives.<br>• Conduct gap analyses to identify discrepancies between current and desired business states.<br>• Provide documentation and insights necessary for agile scrum development processes.<br>• Support call center operations by analyzing customer service workflows and recommending improvements.<br>• Ensure all deliverables are compliant with organizational standards and project timelines.
<p><strong>Procurement Analyst </strong></p><p> </p><p>A client of ours is looking for a Procurement Analyst for a contract role. This role partners closely with business stakeholders, evaluates supplier proposals, manages contract documentation, and ensures procurement processes operate efficiently.</p><p><br></p><p><strong>Responsibilities of Procurement Analyst </strong></p><ul><li>Review, analyze, and redline contracts to ensure compliance with required company language, including renewal terms, notice periods, payment schedules, and service-level provisions.</li><li>Support business owners by developing and refining procurement requirements such as Statements of Work, schedules, and SLAs, ensuring clarity and alignment with organizational needs.</li><li>Collect and assess supplier materials including quotes, proposals, and purchase terms, preparing summaries and analysis as needed for decision-making.</li><li>Source and identify experienced third-party vendors (including diverse suppliers), develop complete RFx packages (technical, contractual, scheduling, and cost components), and lead the evaluation of proposal responses.</li><li>Collaborate with internal partners to anticipate upcoming procurement and contracting needs.</li><li>Process and manage purchase requisitions in the Procurement system (Procurify) and maintain accurate documentation within the Contract Lifecycle Management platform (Agiloft).</li><li>Perform additional duties and special projects as assigned</li></ul>
<p>We are looking for a detail-oriented Financial Admin to join our team in Monmouth County, New Jersey. In this long-term contract role, you will collaborate closely with a small, dedicated team to support financial operations and member services. This position offers an exciting opportunity to contribute to the management of loan and accounts receivable portfolios while assisting with onboarding potential locations.</p><p><br></p><p>Responsibilities:</p><p>• Assist in the accurate preparation and implementation of financial reports and documentation.</p><p>• Support the onboarding process for new store locations by coordinating required documentation and follow-ups.</p><p>• Provide direct service and communication to member stores to address inquiries and ensure smooth operations.</p><p>• Conduct security and collateral audits to maintain compliance and mitigate risk.</p><p>• Collaborate with the Business Development Team to ensure the timely completion of onboarding processes.</p><p>• Prepare and manage checklists for acquiring necessary documentation during onboarding.</p><p>• Monitor and assist in the collection of delinquent accounts, ensuring timely resolution.</p><p>• Perform risk assessments to identify and address potential financial issues.</p><p>• Analyze data related to the company's loan portfolio and accounts receivable portfolio.</p><p>• Contribute to financial reporting and provide insights to support decision-making.</p>
<p>We are looking for a skilled and motivated Help Desk Analyst to join our team in Piscataway, New Jersey. This role requires a proactive individual with strong communication abilities and a passion for problem-solving in a dynamic, team-oriented environment. As a Contract to permanent position, this opportunity offers the chance to demonstrate your expertise while contributing to the success of the organization. This role is going to Audio/Visual focus assisting on setting up conferences and events:</p><p><br></p><p>Responsibilities:</p><p>• Maintain computer hardware and peripherals by performing upgrades, replacements, and ensuring proper documentation and inventory management.</p><p>• Offer guidance and support to Tier 1 team members, fostering collaboration and knowledge sharing.</p><p>• Apply corporate processes such as Incident, Problem, and Change management to efficiently resolve technical issues.</p><p>• Manage user accounts throughout their lifecycle, including onboarding, modifications, and departures.</p><p>• Troubleshoot a wide range of end-user issues, providing in-depth analysis for web and mobile applications.</p><p>• Handle escalated tickets related to server and network challenges, ensuring timely resolutions.</p><p>• Ensure compliance with organizational standards by closing tickets promptly and delivering exceptional customer service.</p><p>• Demonstrate understanding of network systems, servers, PCs, databases, and proprietary platforms to address technical problems effectively.</p>
<p>The salary for this position is 135,000 - 150,000. The benefits include medical, vision, dental, disability, life insurance, flexible spending accounts, 401k, holidays and paid time off.</p><p><br></p><p>We are seeking a Tax Manager to join our client's team in the Lawrenceville, New Jersey area. The Tax Manager will be responsible for preparing tax provisions, maintaining and developing our financial systems, and ensuring compliance with national and international tax laws.</p><p><br></p><p><strong>Responsibilities: </strong></p><p>• Prepare and handle tax provisions from scratch</p><p>• Use accounting software systems to maintain accurate financial records</p><p>• Provide expertise in national/multi-state tax regulations</p><p>• Conduct internal audits to ensure compliance with tax laws</p><p>• Utilize Accounting Functions, CCH ProSystem Fx, and CCH Sales Tax for financial management</p><p>• Develop and manage the Annual Income Tax Provision</p><p>• Assist in Entity Formation for various business ventures</p><p>• Ensure compliance with IFRS and other international tax laws</p><p>• Use ADP - Financial Services and CaseWare for financial services and auditing</p><p>• Work with the team to improve and maintain financial systems.</p>
We are looking for a skilled Software Engineer to join our team in Malvern, Pennsylvania. In this role, you will design, develop, and implement robust software solutions while contributing to the growth and maintenance of our technology platforms. The ideal candidate will excel in problem-solving, collaboration, and producing high-quality code that aligns with organizational standards.<br><br>Responsibilities:<br>• Design, develop, and implement large-scale information systems that meet business needs and technical requirements.<br>• Break down complex issues into manageable solutions to drive project progress.<br>• Conduct thorough code reviews and pair programming sessions to ensure quality.<br>• Troubleshoot and resolve technical challenges during QA and production phases, maintaining platform reliability.<br>• Monitor project timelines and ensure adherence to initial design principles.<br>• Investigate root causes of intricate software problems and provide effective resolutions.<br>• Participate in team meetings to share updates and collaborate on challenges.<br>• Utilize tools such as Cursor to create code, develop unit tests, and review prior to repository submission.<br>• Stay informed on emerging technologies and recommend improvements where applicable.<br>• Contribute to maintaining a consistent and high-performing software development environment.
<p>Robert Half is seeking a detail-oriented Logistics Clerk to support logistics operations. The ideal candidate will be responsible for handling shipping and receiving documentation, tracking inventory, coordinating with vendors and internal departments, and ensuring timely and accurate order processing.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Process incoming and outgoing shipments, verifying paperwork and materials for accuracy.</li><li>Coordinate with carriers, vendors, and internal teams to schedule pickups and deliveries.</li><li>Maintain accurate inventory records through regular data entry and audits.</li><li>Prepare shipping labels, bills of lading, and other logistics documents.</li><li>Track and resolve shipping errors and discrepancies.</li><li>Support inventory cycle counts and spot checks.</li><li>Respond promptly to inquiries related to orders, shipments, and inventory.</li><li>Ensure compliance with company policies and safety standards.</li></ul><p><br></p>
We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Allentown, Pennsylvania. In this role, you will manage the full accounts receivable cycle, ensuring accurate billing, credit management, collections, and cash applications. This is an excellent opportunity to contribute to a growing organization while utilizing your expertise in financial processes.<br><br>Responsibilities:<br>• Oversee the complete accounts receivable process, including billing, credit management, and collections.<br>• Accurately process and apply cash payments to customer accounts.<br>• Monitor outstanding balances and follow up with clients to ensure timely collection.<br>• Conduct commercial collections with professionalism and efficiency.<br>• Maintain detailed and organized financial records for auditing purposes.<br>• Utilize intermediate-level Microsoft Excel to analyze data and create reports.<br>• Collaborate with other departments to resolve discrepancies and improve workflows.<br>• Prepare and present regular accounts receivable reports to management.<br>• Assist with process improvements to enhance efficiency within the accounts receivable function.<br>• Ensure compliance with company policies and financial regulations.
<p>Salary 65,000-100,000</p><p><br></p><p>Benefits:</p><ul><li>mentorship and training</li><li>comprehensive benefits</li><li>Summer Fridays</li><li>flexible hours</li><li>wellness initiatives</li><li>remote/hybrid work models</li></ul><p><br></p><p>Currently working with a local CPA firm in Monmouth County who is seeking to hire several Tax Accountants to join their team. The Tax Accountant will handle various Tax related tasks and ideally have their CPA.The ideal candidate will have 1+ years experience in a similar role and have excellent communication skills. The company is looking to start asap and offers an excellent benefits and compensation package.To apply please email a resume in a Word format.</p>
<p>A client of ours is looking for an HR Director to join their team for a contract to hire role. This role is ideal for someone who is detail oriented, possesses strong leadership skills, and has a comprehensive understanding of employee relations, benefits management, and HR compliance. The successful candidate will play a pivotal role in driving human resources strategies that align with organizational goals.</p><p><br></p><p><strong>Responsibilities of HR Director</strong></p><p>• Oversee and manage all aspects of employee relations, ensuring a positive and productive work environment.</p><p>• Lead the administration of employee benefits programs, including health insurance, retirement plans, and other offerings.</p><p>• Develop and implement HR policies and procedures to maintain compliance with legal and regulatory standards.</p><p>• Manage compensation structures and ensure equity across roles within the organization.</p><p>• Provide guidance and support to managers and employees on HR-related matters.</p><p>• Conduct regular audits of HR practices to identify areas for improvement and ensure compliance.</p><p>• Collaborate with leadership to align HR strategies with organizational objectives.</p><p>• Handle sensitive employee issues with discretion and professionalism.</p><p>• Deliver training and development programs to enhance workforce skills and engagement.</p><p>• Maintain accurate HR records and ensure data integrity within systems.</p>
<p><strong>Supply Chain Analyst </strong></p><p>A client of ours is looking for a Supply Chain Analyst for a contract role in supporting hospital operations by ensuring accurate and efficient supply chain and financial workflows. This role is responsible for reviewing requisitions, processing returns, resolving a significant backlog of match exceptions, and managing credit memos with a high level of accuracy. Strong finance acumen and hands-on experience with Workday are required to maintain compliance and operational efficiency in a fast-paced healthcare environment. </p><p><br></p><p><strong>Responsibilities of Supply Chain Analyst </strong></p><ul><li>Review and analyze purchase requisitions to ensure accuracy, compliance, and alignment with hospital supply chain policies.</li><li>Process returns and manage associated documentation in a timely and accurate manner.</li><li>Resolve a high volume of three-way match exceptions (PO, receipt, invoice), identifying root causes and implementing corrective actions.</li><li>Manage and reconcile credit memos, ensuring proper application and financial accuracy.</li><li>Perform supply chain and financial analysis to identify trends, discrepancies, and opportunities for process improvement.</li><li>Collaborate with finance, procurement, accounts payable, and clinical departments to resolve issues and improve workflow efficiency.</li><li>Utilize Workday to support requisitioning, financial tracking, reporting, and compliance requirements.</li><li>Ensure all supply chain activities adhere to healthcare and hospital regulatory standards and internal</li></ul><p><br></p>
<p>65,000 - 75,000</p><p><br></p><p>benefits include:</p><ul><li>dental</li><li>vision</li><li>health insurance</li><li>paid time off</li><li>paid holidays</li></ul><p>A growing regional CPA firm in Middletown is seeking a bookkeeper or staff accountant. The role will get involved in various bookkeeping and accounting functions for small business clients. There is definitely opportunity for growth, given the candidates desire to grow within the profession. This opportunity will be primarily dealing with small business accounting duties especially various general accounting functions including AP, AR, payroll, etc. The firm offers a very good benefits and compensation plan and the ability down the road to work several days from home. To apply email a resume in a Word format to Robert Half. Or call Rich Singer, CPA at 848-202-7970 to discuss.</p><p><br></p>
We are looking for a skilled Cloud Infrastructure Engineer to join our team in Malvern, Pennsylvania. In this long-term contract role, you will play a vital part in managing, maintaining, and enhancing Azure-based cloud solutions while supporting enterprise IT infrastructure. This position offers an excellent opportunity to leverage your technical expertise to ensure operational efficiency and drive automation initiatives.<br><br>Responsibilities:<br>• Monitor and maintain Azure cloud resources and related IT infrastructure, ensuring optimal performance.<br>• Resolve technical issues by troubleshooting and addressing support tickets for end-users and systems.<br>• Provision and configure cloud-based resources to meet organizational needs.<br>• Assist in incident management and implement minor system upgrades or enhancements.<br>• Create and update documentation, including system runbooks and standard operating procedures.<br>• Drive automation efforts using scripting tools such as PowerShell or Azure Automation.<br>• Apply best practices for cloud and IT operations to ensure reliability and scalability.<br>• Collaborate with IT teams and stakeholders to align cloud infrastructure with business goals.
We are looking for a skilled Help Desk Analyst II to join our team in Wall, New Jersey. In this role, you will focus on providing reliable technical support and troubleshooting assistance to ensure seamless operations within the organization. This is a long-term contract position suitable for professionals with strong problem-solving skills and a commitment to excellent customer service.<br><br>Responsibilities:<br>• Offer prompt and effective technical support for users experiencing issues with software, hardware, and system configurations.<br>• Manage and resolve service desk tickets, ensuring timely and accurate solutions.<br>• Perform advanced troubleshooting to diagnose and resolve problems related to Windows environments.<br>• Administer and maintain Active Directory, including user account setups and permissions.<br>• Support the deployment, configuration, and maintenance of Windows 10 systems.<br>• Collaborate with team members to identify and implement improvements to IT processes and workflows.<br>• Document resolutions and procedures for common technical issues to streamline future support.<br>• Conduct routine system checks to ensure optimal performance and security.<br>• Assist with onboarding new employees by setting up accounts and ensuring proper access.<br>• Provide clear communication to users regarding issue status and resolution timelines.
<p>35,000 - 41,000</p><p><br></p><p>The benefits include Healthcare (Health, Vision, Dental), HSA dollar for dollar match, Paid Holidays Off, 2 weeks PTO, Short/Long Term Disability 100% Company Paid, Life Insurance 100% Company Paid, 401K, and Employee Discounts. </p><p><br></p><p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are resolved efficiently and with attention to detail. If you thrive in a fast-paced environment and enjoy building relationships while solving problems, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Resolve customer inquiries by troubleshooting product issues and processing warranty claims and return authorizations.</p><p>• Identify opportunities to boost revenue through up-selling and promoting marketing campaigns.</p><p>• Utilize various software platforms, including Navision and ZenDesk, for order entry and customer documentation.</p><p>• Maintain accurate records and documentation in compliance with company procedures.</p><p>• Coordinate with shipping and production teams to ensure timely delivery of products.</p><p>• Assist the Customer Service Manager by preparing written documentation and knowledge-based materials.</p><p>• Maintain a focused and attentive demeanor during interactions with customers and team members.</p><p>• Provide constructive suggestions to improve department processes and efficiency.</p>
