8 Results for Help Desk Analyst I Jobs in Mount Laurel, NJ

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Help Desk Analyst

Philadelphia, Pennsylvania
remote
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Help Desk Analyst to support end users with day-to-day technical issues in Pennsylvania. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving problems, delivering responsive customer support, and maintaining reliable desktop performance across a Microsoft Windows environment. The person in this role will handle incoming service requests, troubleshoot system and access issues, and help ensure users can work efficiently with minimal disruption. Responsibilities: • Provide first-level technical support for hardware, software, and Windows-related issues reported by end users. • Manage and resolve service desk tickets in a timely manner, documenting steps taken and outcomes clearly. • Troubleshoot desktop and account-access problems, identifying root causes and escalating more complex issues when needed. • Support user administration tasks within Active Directory, including account updates and access-related assistance. • Assist team members with Windows 10 functionality, system settings, and common workstation problems. • Communicate with users throughout the support process to set expectations and confirm issue resolution. • Maintain accurate records of incidents, requests, and recurring technical concerns to support service improvement.
2026-10-01T00:00:00Z

Help Desk/Desktop Support Analyst

Piscataway, New Jersey
onsite
Temporary / Contract
31.6635 - 36.663 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. In this role, you will provide essential technical support to ensure the smooth operation of IT systems and services. This position is based in Piscataway, New Jersey, and offers an excellent opportunity to contribute to a dynamic logistics environment. Responsibilities: • Respond promptly to user inquiries and provide technical assistance for hardware, software, and network issues. • Manage and resolve service desk tickets efficiently, ensuring minimal disruption to business operations. • Support and troubleshoot Microsoft Windows 10 systems to maintain optimal performance. • Administer and manage user accounts and permissions within Active Directory. • Perform basic troubleshooting for IT systems, identifying and resolving technical issues effectively. • Document and track support activities to maintain accurate records and improve future processes. • Collaborate with team members to implement IT solutions and upgrades as needed. • Educate users on best practices for system usage and security. • Ensure compliance with company policies and IT standards during all support activities.
2026-09-25T00:00:00Z

Help Desk/Desktop Support Analyst

Somerville, New Jersey
onsite
Temporary to Hire
22.1635 - 25.663 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Somerville, New Jersey. This Contract to permanent position offers an excellent opportunity for individuals passionate about delivering reliable technical support and ensuring smooth operations for end-users. If you have a strong background in IT support and are eager to contribute to a dynamic environment, we encourage you to apply. Responsibilities: • Provide technical assistance to users for Microsoft 365 applications, including Teams and Outlook. • Resolve printer-related issues, such as troubleshooting and setting up printers for users. • Manage and respond to service desk tickets promptly, ensuring timely resolution of technical problems. • Support Active Directory administration tasks, including user account management. • Diagnose and troubleshoot issues related to Windows 10 operating systems and associated hardware. • Collaborate with team members to address complex technical challenges and escalate issues when necessary. • Deliver clear and effective communication to users during support interactions. • Maintain accurate documentation of resolved issues and ongoing technical processes. • Ensure adherence to company protocols and best practices in IT support. • Participate in continuous improvement initiatives to enhance overall service quality.
2026-09-25T00:00:00Z

L1 Help Desk Technician

Fort Washington, Pennsylvania
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for an L1 Help Desk Technician to provide dependable front-line technical support for both onsite employees and a large remote workforce in Pennsylvania. This contract position is ideal for someone who enjoys resolving everyday IT issues, supporting end users directly, and working in a Microsoft-centered environment. The role combines hands-on desktop support with remote assistance, ticket management, and routine device setup while helping maintain a smooth day-to-day technology experience across the organization. Responsibilities: • Deliver first-level technical assistance to employees working in the office as well as staff connecting remotely from other locations. • Manage incoming support requests through the ticketing queue, document issues accurately, and move cases forward to resolution in a timely manner. • Troubleshoot Windows-based hardware and software problems, including common break/fix incidents affecting desktops, laptops, and user accounts. • Provide direct one-on-one support through chat, remote access tools, and occasional phone interaction to address user concerns efficiently. • Prepare and configure end-user devices for deployment, ensuring systems are ready for business use. • Perform routine checks on key office technology and infrastructure at the beginning and end of the workday to help identify issues early. • Support a Dell-based workstation environment and assist users with Microsoft platform-related questions and technical problems. • Collaborate closely with the onsite team to extend coverage and reduce support delays for employees needing immediate assistance.
2026-09-08T00:00:00Z

Data Analyst

Somerset, New Jersey
onsite
Temporary to Hire
45.6 - 52.8 USD / Hourly
We are looking for a Data Analyst to join a team in Somerset, New Jersey and turn complex information into actionable insight that strengthens fraud detection efforts. This contract opportunity with potential for a permanent role is ideal for someone who combines strong analytical thinking with practical experience identifying suspicious patterns, supporting investigations, and improving anti-fraud decision-making. The role offers the chance to work closely with business partners to interpret data, surface risk trends, and contribute to a more proactive fraud strategy. Responsibilities: • Examine large data sets to identify unusual activity, emerging fraud patterns, and indicators of potential risk. • Create reports, dashboards, and analytical summaries that help stakeholders monitor fraud performance and make informed decisions. • Partner with investigation and business teams to translate data findings into practical actions that support fraud prevention efforts. • Evaluate transactional and behavioral information to uncover trends, root causes, and opportunities to reduce exposure. • Support fraud investigations by gathering, organizing, and interpreting relevant data from multiple sources. • Refine analytical methods and detection approaches to improve accuracy, efficiency, and responsiveness in anti-fraud initiatives.
2026-09-25T00:00:00Z

Data Analyst

Philadelphia, Pennsylvania
onsite
Temporary to Hire
18 - 21 USD / Hourly
Robert Half is looking for a detail-oriented Data Analyst to join a Financial Services organization based in the Philadelphia, Pennsylvania area on a contract basis with the potential for a permanent position. In this Data Analyst role, you will support transaction processing, documentation review, fraud screening, and customer-facing coordination to help move finance deals through to completion. The ideal Data Analyst candidate is comfortable working in a fast-paced environment, balancing accuracy with responsiveness while partnering with both internal teams and external business contacts. Put your talents to the test and get your career going in the right direction by clicking the apply button today. If you have any questions, please contact Robert Half at 215-568-4580 and mention job reference #03720-0013511486. As a Data Analyst your duties will include but aren't limited too:• Partner with business development teams to advance equipment finance transactions, resolve incomplete files, and help drive timely deal closure. • Prepare, distribute, track, and maintain finance agreements and supporting records using electronic document platforms for approved transactions. • Review executed contracts and funding packages to confirm completeness, accuracy, and compliance with established company policies and controls. • Update transaction records in lending and CRM systems to ensure correct billing setup, servicing details, and documentation history. • Communicate with customers, vendors, and brokers to address outstanding conditions, clarify agreement terms, and support closing requirements. • Conduct welcome calls with new customers to verify key contract details and confirm documentation aligns with approved terms. • Perform fraud reviews, due diligence checks, and funding authorization steps while documenting findings thoroughly. • Create and issue purchase orders to third-party equipment dealers and provide status updates to internal stakeholders as needed. • Contribute to audit readiness, follow internal control procedures, and assist with special projects requested by credit or operations leadership.
2026-09-23T00:00:00Z

IT Business Analyst

Fort Washington, Pennsylvania
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an IT Business Analyst to support cross-functional initiatives in Fort Washington, Pennsylvania. This Long-term Contract opportunity is ideal for someone who can connect business needs with technology solutions, improve processes, and help teams deliver well-documented system enhancements. The role will work closely with stakeholders across sales, marketing, and operations to translate requirements into actionable plans that support CRM, ERP, and cloud-based environments. Responsibilities: • Partner with business and technical teams to gather, analyze, and refine requirements for system improvements and new capabilities. • Create clear business documentation, process maps, and functional specifications that guide design, configuration, and delivery efforts. • Serve as a key point of coordination between stakeholders, developers, and project teams to keep priorities aligned and decisions well communicated. • Evaluate current workflows and recommend process enhancements that improve efficiency, usability, and business outcomes. • Support CRM, ERP, and integration-related initiatives by translating operational needs into structured solution requirements. • Use SQL and reporting tools to analyze data, validate outcomes, and help build dashboards that support informed decision-making. • Contribute to Agile delivery activities such as backlog refinement, user story development, testing support, and release readiness. • Assist with change management activities by preparing documentation, coordinating updates, and helping users adopt new processes or system features.
2026-09-24T00:00:00Z

IT Business Analyst

Fort Washington, Pennsylvania
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an IT Business Analyst to partner with business stakeholders and technical teams to turn operational needs into practical technology solutions. This Long-term Contract position offers the opportunity to support key initiatives, improve system-driven processes, and help define enhancements that strengthen performance and usability. Based in Fort Washington, Pennsylvania, this role requires strong analytical thinking, clear documentation, and the ability to guide collaboration across project teams. Responsibilities: • Partner with business units and IT teams to evaluate needs, identify gaps, and recommend effective system or process solutions. • Gather, analyze, and organize business requirements into clear functional documentation, including current-state and future-state workflows. • Lead discussions with stakeholders to define end-to-end requirements, uncover improvement opportunities, and support process redesign where appropriate. • Contribute within an Agile delivery model by assisting with sprint planning, writing user stories, and defining acceptance criteria. • Work closely with developers and quality assurance teams to clarify requirements, support design decisions, and validate that solutions align with business goals. • Prepare project documentation such as meeting summaries, decision logs, risk tracking, and reporting materials to support delivery transparency. • Assist with software enhancements and implementation efforts by providing analysis, business case support, and impact assessments. • Coordinate assigned project activities, monitor deadlines, and help ensure deliverables are completed on schedule. • Provide testing support through unit validation, defect review, and deployment readiness activities while serving as a key liaison between technical and business groups.
2026-10-01T00:00:00Z

8 results for Help Desk Analyst I in Mount Laurel, NJ