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8 results for Customer Experience Marketing Manager in Mount Laurel, NJ

Marketing/Communications Manager

Plymouth Meeting, PA
onsite
Permanent
70000 - 80000 USD / Yearly
We are looking for an experienced Marketing/Communications Manager to lead dynamic marketing strategies and enhance brand visibility. This role requires a creative, detail-oriented individual with expertise in crafting compelling campaigns, managing communication channels, and driving audience engagement. Join us in Plymouth Meeting, Pennsylvania, to make an impact with your innovative ideas and leadership skills. Responsibilities: • Develop and implement marketing campaigns across various channels, including email, social media, and digital platforms. • Oversee the creation and distribution of engaging content tailored to target audiences. • Manage social media accounts, ensuring consistent branding and audience growth. • Collaborate with internal teams to align marketing strategies with business objectives. • Analyze campaign performance and provide insights to improve future initiatives. • Create and edit compelling copy for advertisements, newsletters, and other marketing materials. • Lead the planning and execution of communication strategies to enhance brand reputation. • Stay updated on industry trends and incorporate best practices into marketing efforts. • Build and maintain relationships with stakeholders and external partners. • Coordinate with designers and other team members to produce high-quality marketing assets.
2026-04-10T00:00:00Z

Digital Marketing Manager

Malvern, PA
onsite
Temporary
35 - 40 USD / Hourly
We are confidentially supporting our client in the search for a Demand and Growth Marketing Manager who will lead digital marketing initiatives that increase awareness, engagement, and conversion across key audience segments. This role will build integrated digital journeys that move prospects and customers from initial interest to meaningful action. Partnering closely with cross‑functional teams—including Marketing, Sales, Operations, Technology, and Analytics—this individual will enhance how audiences discover, engage, and convert across all digital touchpoints. This includes websites, landing pages, forms, digital campaigns, and service/support experiences. The role will also develop lead scoring models and attribution frameworks that clearly connect marketing activities to pipeline and revenue outcomes.The ideal candidate blends digital marketing expertise, data-driven decision-making, and journey-led strategy to drive measurable growth. <ul><li>Build and execute digital marketing campaigns that generate awareness, engagement, and pipeline.</li><li>Leverage web, paid media, marketing automation, and additional channels within the marketing mix.</li><li>Design and optimize digital journeys across the website, landing pages, and online forms.</li><li>Identify friction points across the funnel and recommend optimization strategies that increase conversion.</li><li>Collaborate with Sales, Operations, and Customer Experience teams to improve lead handling and conversion.</li><li>Develop nurture programs that guide audiences from awareness to activation and ongoing engagement.</li><li>Track and analyze performance across key funnel metrics including lead generation, acquisition, and engagement.</li><li>Establish and implement attribution models and reporting that connect marketing efforts to business growth.</li></ul> Qualifications<ul><li>5–7+ years in demand generation, digital marketing, lifecycle marketing, or growth marketing.</li><li>Experience developing digital acquisition and engagement journeys across web and multi‑channel digital programs.</li><li>Strong background optimizing landing pages, forms, and conversion paths.</li><li>Proficiency with CRM, marketing automation, and analytics platforms (Salesforce strongly preferred).</li><li>Strong analytical skills with experience measuring campaign performance and implementing attribution models.</li><li>Experience in financial services, technology, SaaS, fintech, or related industries preferred.</li></ul>
2026-04-08T00:00:00Z

Marketing Director

Hatfield, PA
onsite
Permanent
100000 - 135000 USD / Yearly
We are looking for an innovative Marketing Manager to join our client in the Lansdale, PA area. This role is ideal for a strategic thinker with experience in B2B marketing and a strong background in brand positioning within the manufacturing industry. You will oversee the development and execution of marketing strategies to enhance brand visibility and drive measurable business growth. Candidates must have B2B Manufacturing industry experience to be considered. Responsibilities:• Develop and implement comprehensive B2B marketing strategies tailored to the manufacturing industry.• Manage and optimize digital marketing campaigns, including paid social media, Google Ads, and email marketing initiatives.• Oversee brand positioning efforts to strengthen market presence and align with company objectives.• Utilize HubSpot and other marketing platforms to manage campaigns and analyze performance metrics.• Conduct in-depth market research to identify trends and opportunities for business growth.• Collaborate with cross-functional teams to ensure consistent messaging across all marketing channels.• Monitor and refine strategies using Google Analytics and other tools to improve campaign effectiveness.• Create engaging content that resonates with target audiences and supports lead generation.• Establish and maintain strong relationships with industry partners and stakeholders.• Track and report on the success of marketing initiatives to inform future strategies.
2026-04-13T00:00:00Z

Customer Service Representative

Exton, PA
onsite
Contract / Temporary to Hire
20 - 20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join a team in Exton, Pennsylvania. This hybrid position offers the flexibility of working onsite three days a week and remotely for two days. As a Contract to permanent opportunity, this role provides an excellent path for career growth and stability. Responsibilities:• Respond to inbound and outbound calls, providing exceptional service and resolving customer inquiries efficiently.• Accurately process and manage order entries, ensuring all details are recorded correctly.• Maintain clear and detail-oriented communication with clients to address their concerns and provide solutions.• Collaborate with internal teams to ensure smooth handling of customer requests and orders.• Utilize company systems and tools to track and manage customer interactions effectively.• Ensure compliance with company policies and procedures during all customer interactions.• Proactively identify opportunities to enhance customer satisfaction and build long-term relationships.• Manage multiple tasks simultaneously while maintaining a high level of attention to detail and accuracy.
2026-04-16T00:00:00Z

Customer Service Representative

Wilmington, DE
onsite
Temporary
19 - 19 USD / Hourly
We are looking for a dedicated Customer Service Representative to join a team in Wilmington, Delaware. This is a long-term contract position offering the opportunity to assist customers with inquiries and claims related to unclaimed property. The ideal candidate will thrive in a fast-paced, customer-focused environment while delivering exceptional service. Responsibilities:• Handle inbound customer calls regarding unclaimed property inquiries and provide timely assistance.• Offer updates on claim statuses and guide customers through required documentation.• Assist claimants in navigating the online system and filing their claims accurately.• Search for and create claims within the company’s proprietary database system.• Perform accurate data entry and ensure compliance with established client procedures.• Review and analyze documentation to determine rightful ownership of claims.• Maintain detailed notes for each customer interaction in the claims database.• Escalate complex issues or concerns to management as necessary.• Identify and report discrepancies, patterns, or potential issues to supervisors.• Support additional administrative tasks and contribute to special projects as assigned.
2026-04-14T00:00:00Z

Customer Service Representative

New Castle, DE
onsite
Contract / Temporary to Hire
18 - 20 USD / Hourly
We are looking for a bilingual Customer Service Representative to join a team in New Castle, Delaware. This Contract to permanent position offers an opportunity to provide top-notch service to clients in both English and Spanish. The role involves a range of responsibilities, including addressing customer inquiries, managing orders, and coordinating shipping processes, all while maintaining a detail-oriented and customer-focused approach. Responsibilities:• Assist customers by responding promptly to inquiries, concerns, and requests in both English and Spanish.• Resolve customer issues effectively, ensuring a high level of satisfaction.• Process and verify customer orders, ensuring all details are accurate and complete.• Coordinate schedules and provide timely delivery updates to clients.• Support dispatching and scheduling activities to optimize daily operations.• Maintain organized and accurate records of customer interactions, orders, and documentation.• Verify documents to ensure compliance with company procedures and policies.• Communicate efficiently with internal teams, including operations and dispatch, to address customer needs.• Contribute to billing processes by verifying charges and ensuring accuracy.
2026-04-16T00:00:00Z

Customer Service Representative

Malvern, PA
onsite
Contract / Temporary to Hire
20 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a team in Malvern, Pennsylvania. In this hybrid position, you will play a pivotal role in ensuring smooth order processing and exceptional customer support. This is a Contract to permanent opportunity, offering the chance to grow within a dynamic organization. Responsibilities:• Accurately process customer orders and quotes in the system while verifying product availability and inventory levels.• Collaborate with sales and warehouse teams to coordinate order entry, confirmations, and updates.• Address customer inquiries regarding orders, pricing, returns, credits, and expedited shipping requests.• Resolve issues promptly to ensure customer satisfaction and maintain positive relationships.• Utilize Salesforce to manage customer information and streamline processes.• Monitor and track order statuses, providing timely updates to customers and internal teams.• Ensure compliance with company policies and procedures during all customer interactions.• Assist with inbound and outbound calls, delivering attentive and courteous service.• Support the team in achieving service targets and performance goals.• Identify opportunities for process improvements and contribute to enhancing operational efficiency.• Hours are 10:00 am to 6:30 pm.
2026-04-16T00:00:00Z

Customer Service Representative (Bilingual Spanish)

Wilmington, DE
onsite
Temporary
19 - 23 USD / Hourly
Our company is seeking a Customer Service Representative who is fluent in both English and Spanish to join our team. The ideal candidate will play a vital role in accepting orders from clients, processing shipments, and delivering exceptional customer support throughout the process. Key Responsibilities:<ul><li>Accept and accurately process customer orders via phone, email, or online platforms.</li><li>Prepare and coordinate shipment documentation to ensure timely delivery.</li><li>Communicate clearly and professionally with customers in both English and Spanish, addressing inquiries and resolving issues.</li><li>Update order status and customer records using Excel spreadsheets and internal systems.</li><li>Manage email correspondence using Outlook and maintain organized records.</li><li>Work collaboratively with internal departments to support order fulfillment and customer satisfaction.</li></ul>
2026-04-03T00:00:00Z