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7 results for Customer Experience Marketing Manager in Mount Laurel, NJ

Customer Exchange Representative

Brick, NJ
onsite
Permanent / Full Time
55000 - 75000 USD / Yearly
Benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li><li>paid holidays</li></ul>Responsibilities:<ul><li>Coordinate all phases of complex financial transactions from initiation through completion</li><li>Serve as the primary point of contact for clients, ensuring a high level of service and responsiveness throughout the process</li><li>Manage client accounts, including tracking timelines, overseeing fund transfers, and coordinating with third parties</li><li>Maintain accurate records and ensure all activities meet compliance and regulatory requirements</li></ul>
2026-05-12T00:00:00Z

Customer Service Representative

Quakertown, PA
onsite
Temporary / Contract
17 - 20 USD / Hourly
We are partnering with a well-established local manufacturing company seeking a Customer Service Representative to join their team. This individual will serve as the primary point of contact for customers, supporting order management, coordinating with internal departments, and ensuring a seamless customer experience from inquiry through delivery. Key Responsibilities:<ul><li>Respond to customer inquiries via phone and email in a timely, professional manner</li><li>Process and track customer orders, ensuring accuracy and on-time delivery</li><li>Coordinate with production, shipping, and sales teams to provide order updates</li><li>Resolve customer concerns, discrepancies, and delivery issues</li><li>Maintain accurate customer records, order details, and documentation in systems</li><li>Support administrative tasks such as data entry, reporting, and file management</li></ul>
2026-06-02T00:00:00Z

Customer Service Representative

Norristown, PA
onsite
Temporary / Contract
23 - 23 USD / Hourly
We are looking for a customer-focused individual with strong attention to detail to support account management and order operations for a high-volume business environment in King of Prussia, Pennsylvania. This long-term contract position begins in July and is expected to run for 8 months, offering a hybrid schedule with three days onsite and two days remote. The person in this role will act as a central point of contact for customers while helping ensure orders, documentation, and service requests are handled accurately and efficiently. Success in this position requires strong communication, sound judgment, and the ability to stay organized while balancing multiple priorities. Responsibilities:• Serve as a primary contact for customer questions, providing timely updates and effective resolution to service-related concerns.• Process customer orders from entry through completion, helping to ensure accurate pricing, product availability, and shipment coordination.• Work closely with internal partners across contracts, credit, logistics, and related teams to address order discrepancies and support smooth fulfillment.• Maintain customer account information and required compliance records, including documentation needed for regulated business activities.• Investigate and resolve issues affecting orders, deliveries, or account status while keeping customers informed throughout the process.• Manage a steady volume of transactions and requests in a fast-paced setting, prioritizing urgent needs without sacrificing accuracy.• Support scheduling coverage needs within the team, including occasional rotating later shifts during the workweek.• Contribute to continuity during coverage periods by learning established processes quickly and assisting with operational handoffs as needed.
2026-06-01T00:00:00Z

Customer Service Representative

Lakewood, NJ
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a customer-focused team member to join a Contract position supporting postal services operations in New Jersey. This role is well suited for someone who communicates clearly, handles inquiries with professionalism, and creates a positive experience for customers. The position offers an opportunity to contribute in a casual work environment while building toward long-term potential, including medical benefits, paid vacation, and progressive pay increases upon transition to a permanent role. Responsibilities: • Respond to customer questions promptly and provide accurate information about services, policies, and general requests. • Assist visitors and callers with professionalism, ensuring each interaction is handled with courtesy and efficiency. • Resolve routine service concerns by identifying issues, explaining next steps, and following through to completion. • Maintain organized records of customer interactions and update relevant information with attention to detail. • Support day-to-day front-line service activities to help keep operations running smoothly. • Work collaboratively with internal team members to address customer needs and improve overall service quality. • Communicate clearly with customers regarding timelines, expectations, and available solutions. • Uphold company service standards while contributing to a welcoming and approachable customer experience.
2026-06-02T00:00:00Z

User Experience Designer

Philadelphia, PA
onsite
Temporary / Contract
55 - 60 USD / Hourly
Robert Half is partnering with our client in this search, a Fortune 500 leader in the telecommunications and digital services industry, to hire a UX Designer for a highly collaborative digital product and customer experience team. Duration: 6-month contract with potential to extendLocation: Philadelphia, PA (hybrid onsite 3–4 days/week)Hours: 40 hours/weekPay Rate: $55–60/hour (W2) Position Overview:The UX Designer will play a hands-on role in designing customer-facing digital products and services focused on delivering seamless, engaging user experiences and visually elevated interfaces. This individual will collaborate closely with creative leadership, product, marketing, sales, brand, and engineering teams to help shape digital experiences that align user needs with business goals. The ideal candidate thrives in a fast-paced Agile environment, is highly detail-oriented, and has experience balancing multiple design initiatives simultaneously. A strong portfolio featuring recent web and mobile product work is required for consideration. Key Responsibilities:<ul><li>Lead the design and execution of user interface solutions across customer-facing digital products and experiences</li><li>Create visually compelling, pixel-perfect UI designs that align with brand standards and enhance usability</li><li>Identify user experience challenges, propose creative solutions, and contribute strategic recommendations to improve digital interactions</li><li>Develop interactive prototypes for experimentation, stakeholder presentations, and usability testing</li><li>Partner cross-functionally with creative, product, marketing, sales, and engineering teams throughout the full design lifecycle</li><li>Apply usability, accessibility, and responsive design best practices across web and mobile platforms</li><li>Produce wireframes, high-fidelity mockups, visual assets, and detailed design specifications for development teams</li><li>Contribute to and help evolve scalable design systems, style guides, and UI standards</li><li>Support iterative design improvements based on user feedback, analytics, and testing insights</li><li>Manage multiple projects simultaneously while maintaining exceptional attention to detail and quality</li></ul>
2026-06-01T00:00:00Z

Job Information Customer Service Representative I - Marke...

Wayne, PA
onsite
Temporary / Contract
24 - 24 USD / Hourly
We are looking for a customer-focused individual to join a manufacturing organization as a Customer Service Representative I. This Long-term Contract position is ideal for someone who communicates clearly, handles inquiries effectively, and supports customers through account, billing, and payment-related questions. The role combines inbound call support, administrative follow-through, and cross-functional coordination to help ensure a smooth customer experience. Responsibilities:• Respond to incoming customer calls and messages, providing timely and accurate support for service, account, and billing inquiries.• Guide customers through payment-related matters, including processing transactions and explaining account balances, payoff details, or related charges.• Review customer information carefully and document interactions, updates, and submissions in the appropriate systems.• Work with internal teams and external vendors to resolve service issues and maintain efficient follow-up on open requests.• Assist with insurance, tax, and financial service questions by clarifying information and directing customers to the right next steps.• Prepare, scan, and organize supporting documents to ensure records are complete, accessible, and properly maintained.• Use Microsoft Office applications and other business tools to manage correspondence, track activity, and complete daily administrative tasks.• Contribute to a team-oriented onsite call center environment by sharing updates, supporting service goals, and maintaining clear written and verbal communication.
2026-05-20T00:00:00Z

Digital Marketing Director

Fort Washington, PA
remote
Permanent / Full Time
145000 - 160000 USD / Yearly
We are looking for a strategic Director of Audience Growth who is hands on to shape programs that expand audience reach, strengthen subscriber engagement, and connect effectively with healthcare audiences and pharmaceutical audiences. The ideal candidate will bring a strong command of full-funnel campaign strategy, lifecycle marketing, and performance optimization across digital channels. Responsibilities:• Lead end-to-end digital marketing strategy designed to increase audience acquisition, improve subscription growth, and elevate brand visibility within target markets.• Develop and refine full-funnel campaigns that engage healthcare audiences and pharmaceutical audiences through coordinated channel planning and tailored messaging.• Create, launch, and optimize lifecycle marketing journeys, including email and SMS programs, to improve engagement, retention, and conversion outcomes.• Oversee campaign measurement and reporting, using performance data and analytics to identify trends, test improvements, and strengthen return on investment.• Direct B2B marketing initiatives that support demand generation efforts and expand reach through targeted digital tactics.• Manage programmatic advertising and content syndication activities to drive relevant traffic, broaden awareness, and support commercial goals.• Partner with cross-functional stakeholders to align marketing strategy with business objectives, audience needs, and market opportunities.• Establish testing frameworks across campaigns and channels to continuously improve creative effectiveness, audience segmentation, and conversion performance.D
2026-06-01T00:00:00Z