<p>We are looking for an organized and proactive Operations Assistant to support daily operations at our headquarters in White Plains, New York. This long-term contract position focuses on maintaining kitchen areas, assisting with office and event setups, and providing administrative support. The ideal candidate is personable, detail-oriented, and enjoys working in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Ensure all kitchen and pantry areas remain clean, organized, and appropriately stocked with supplies.</p><p>• Place weekly grocery orders and coordinate lunch orders for the office.</p><p>• Assist with event preparation and setup, ensuring conference rooms are properly stocked and ready for use.</p><p>• Provide administrative support, including sorting mail and greeting guests at reception.</p><p>• Order office supplies and manage inventory to ensure availability.</p><p>• Support hospitality needs by creating a welcoming atmosphere for employees and visitors.</p><p>• Coordinate and oversee small office projects or special tasks as assigned.</p>
We are looking for a detail-oriented Administrative Assistant to join our team in Long Island City, New York. This is a long-term contract position ideal for someone with strong organizational skills and a proactive approach to handling administrative tasks. The role involves supporting daily operations, managing communications, and ensuring the smooth coordination of schedules and logistics.<br><br>Responsibilities:<br>• Respond promptly to inbound calls and provide accurate information to callers.<br>• Deliver excellent customer service by addressing inquiries and resolving issues effectively.<br>• Perform data entry tasks with precision and maintain organized records.<br>• Manage email correspondence professionally, ensuring timely responses.<br>• Handle both inbound and outbound calls as part of regular communication duties.<br>• Utilize Microsoft Office tools, including Word, Excel, PowerPoint, and Outlook, to prepare documents, presentations, and reports.<br>• Schedule appointments and maintain an up-to-date calendar for meetings and events.<br>• Coordinate logistics and distribution activities to ensure seamless operations.<br>• Support logistical processes by tracking shipments and maintaining inventory records.<br>• Collaborate with team members to streamline administrative workflows.
<p>We’re seeking a highly organized and proactive Litigation Executive Assistant to support our client's litigation team. This role involves coordinating case activities, managing legal documentation, and assisting attorneys throughout the litigation process. The ideal candidate is detail-oriented, communicative, and comfortable working in a fast-paced legal environment.</p><p>Key Responsibilities:</p><ul><li>Coordinate litigation case timelines, deadlines, and documentation from start to finish</li><li>Organize and manage legal documents, filings, and discovery materials</li><li>Assist with legal research and help prepare case files for hearings and trials</li><li>Support attorneys with scheduling, logistics, and communication</li><li>Lead administrative efforts for depositions, witness coordination, and trial preparation</li><li>Maintain client communication and provide updates on case progress</li><li>Collaborate with internal teams and external counsel to ensure smooth case management</li></ul><p><br></p>
We are looking for a meticulous Administrative Assistant to join our team on a contract basis in New York, New York. In this role, you will provide essential support to the Lower School Director and Director of Admissions, ensuring smooth day-to-day operations. The ideal candidate will excel in organizing events, managing schedules, and handling correspondence with care and efficiency.<br><br>Responsibilities:<br>• Coordinate and manage communications on behalf of the Lower School Director and Director of Admissions, including emails and other correspondence.<br>• Schedule and organize appointments, meetings, and interviews, ensuring seamless coordination with internal and external stakeholders.<br>• Plan and oversee events such as admissions tours, open houses, faculty meetings, and parent coffees, managing logistics, RSVPs, and on-site support.<br>• Prepare materials for bi-monthly faculty meetings, including editing and formatting presentations and arranging for technical and catering needs.<br>• Proofread and edit documents to ensure they are accurate, clear, and consistent.<br>• Write and communicate effectively to convey information in a precise and engaging manner.<br>• Perform general administrative tasks such as data entry, filing, photocopying, and other assigned duties.<br>• Act as the primary greeter for visiting families, providing a welcoming and thoughtful experience.<br>• Coordinate and communicate substitute teacher needs to ensure classroom coverage.
We are looking for a skilled Administrative Assistant to join our team on a contract basis in Wesbury, New York. This role is critical to supporting our operations during a medical leave of absence. The ideal candidate will be fast-learning, detail-oriented, and capable of managing sensitive financial tasks with professionalism.<br><br>Responsibilities:<br>• Facilitate funding processes for agents by initiating wire transfers through online banking systems.<br>• Verify payoff figures and account details by making necessary phone calls.<br>• Provide general administrative support to a cross-trained team to ensure seamless operations.<br>• Manage confidential financial information with discretion and accuracy.<br>• Coordinate with internal staff to address operational needs during the absence period.<br>• Maintain organized records and documentation related to financial transactions and administrative tasks.
<p>Construction company in the Ronkonkoma area seeks an experienced Assistant Project Manager / APM to join their growing PM team. This role offers plenty of career upside in working with an established and team-oriented department. Your job will have you supporting project managers and ensuring the successful execution of projects from start to finish. As part of a collaborative and dynamic team, you will play a vital role in maintaining efficiency, building client relationships, and contributing to the overall profitability of the company.</p><p><br></p><p>Responsibilities:</p><p>• Assist project managers in coordinating schedules, materials, and resources to ensure timely project completion.</p><p>• Monitor and update project schedules to reflect the status of ongoing activities and milestones.</p><p>• Facilitate communication between departments, vendors, and clients to align project expectations and deliverables.</p><p>• Support the management of change orders, including documentation, tracking, and status updates.</p><p>• Oversee material procurement and coordinate with vendors to meet project requirements and deadlines.</p><p>• Maintain accurate records of project activities and ensure all documentation is organized and accessible.</p><p>• Collaborate with estimating and drafting teams to streamline processes and meet project deadlines.</p><p>• Help manage project close-out activities, including final documentation and ensuring client satisfaction.</p><p>• Build and nurture client relationships to promote future business opportunities and sales.</p>
<p>We are seeking an Operations Assistant to support our team. This position offers the opportunity to contribute to a fast-paced and collaborative work environment by handling a variety of administrative and operational tasks. The ideal candidate will have excellent organizational skills, strong attention to detail, and the ability to work both independently and as part of a team to help achieve departmental goals.</p><p><br></p><ul><li>Perform accurate and timely data entry, including creating records and generating correspondence using standardized templates.</li><li>Handle document imaging, indexing, and routing for electronic files to ensure proper organization and accessibility.</li><li>Maintain and update files, following established procedures and quality standards.</li><li>Provide general administrative support, such as scheduling appointments and organizing physical and electronic files.</li><li>Communicate effectively with colleagues and external stakeholders to address inquiries and coordinate tasks.</li><li>Prioritize and manage multiple responsibilities to meet deadlines and support operational goals.</li><li>Perform additional clerical duties as needed to support overall department operations.</li><li>Maintain accuracy and attention to detail in all tasks to uphold organizational standards.</li></ul>
<p>We are looking for a dedicated and detail-oriented Sales Assistant to join our dynamic team in New Rochelle, New York. This role offers an opportunity to support the company’s growth by ensuring exceptional client satisfaction and retention. As a key bridge between customers and internal departments, you will handle inquiries, resolve challenges, and manage documentation meticulously while fostering strong client relationships. If you thrive on clear communication, teamwork, and enjoy contributing to sales initiatives, this position is your chance to make a meaningful impact.</p>
<p>We are looking for a detail-oriented and proactive <strong>PART TIME</strong> Human Resources (HR) Assistant to join our team on a contract basis. Based in Belle Mead, New Jersey, this position offers an excellent opportunity to support key HR functions. If you have a passion for HR operations and enjoy working in a dynamic environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Assist in maintaining and updating HR information systems (HRIS) to ensure accurate and secure employee records.</p><p>• Coordinate onboarding processes for new hires, including scheduling orientations and managing required documentation.</p><p>• Support employee relations efforts by addressing basic inquiries and escalating complex issues to senior HR staff.</p><p>• Conduct phone screens to evaluate candidates and provide recommendations for further interviews.</p><p>• Prepare and post job advertisements across various platforms to attract candidates with relevant experience.</p><p>• Perform background checks and verify references for prospective hires.</p><p>• Monitor and ensure the accuracy of employee timesheets, addressing discrepancies as needed.</p><p>• Provide administrative support for HR projects and initiatives, ensuring timely completion of assigned tasks.</p>
We are looking for a motivated Accounting Assistant to join a reputable construction firm in New York, New York. This Contract-to-permanent position offers a unique opportunity to work closely with experienced professionals, gaining hands-on experience in essential accounting practices within the construction industry. Ideal for individuals early in their accounting career, this role provides exposure to diverse financial tasks and systems.<br><br>Responsibilities:<br>• Perform reconciliations, including accounts payable and receivable transactions.<br>• Prepare and review invoices related to construction projects, ensuring accuracy and compliance.<br>• Support the finance team with journal entries and month-end closing activities.<br>• Utilize accounting software such as QuickBooks and project management platforms like Ebuilder.<br>• Collaborate with team members to maintain efficiency and accurate financial records.<br>• Assist with coding invoices and resolving discrepancies as needed.<br>• Conduct bank reconciliations to ensure proper accounting of financial transactions.<br>• Contribute to maintaining organized and up-to-date documentation of accounting processes.
<p><strong>Legal Administrative Assistant</strong></p><p><strong>Location:</strong> On-site – Midtown Manhattan</p><p><strong>Employment Type:</strong> Contract </p><p><strong>Schedule:</strong> Monday–Friday, 35 hours per week</p><p><strong>Pay Rate:</strong> $30+ per hour</p><p><strong>Industry:</strong> Legal Services</p><p><br></p><p><strong>Client:</strong> A Leading National Law Firm</p><p>Our client, a prestigious law firm with offices across the country, is seeking an experienced <strong>Legal Administrative Assistant</strong> to join their dynamic team. This role offers the opportunity to support a group of 7–10 attorneys, primarily partners, in a fast-paced and professional environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Administrative Support:</strong></p><ul><li>Provide comprehensive administrative assistance to attorneys</li><li>Manage calendars, contacts, and meeting schedules</li><li>Coordinate room reservations for individual and group meetings</li><li>Greet clients and arrange meetings, including catering and AV setup</li><li>Track monthly expenses, prepare reports, and manage corporate card accounts</li><li>Make domestic and international travel arrangements</li><li>Respond promptly to email requests and other communications</li></ul><p><strong>Document Management:</strong></p><ul><li>Proofread legal documents upon attorney request</li><li>Perform photocopying, scanning, faxing, binding, and filing</li><li>Create tables of contents (TOCs) and tables of authorities (TOAs)</li><li>Draft legal correspondence and prepare electronic filings</li><li>Create and maintain client files and binders</li><li>Prepare new client/matter forms and engagement letters</li></ul><p><strong>Attorney Support:</strong></p><ul><li>Track attorney bar admissions, court registrations, and CLE requirements</li><li>Conduct minor non-billable research (e.g., court filings, case law, patents)</li><li>Enter attorney hours into time management systems</li><li>Manage contract attorney time entries as needed</li><li>Review and edit monthly prebills; draft cover letters</li><li>Handle occasional personal tasks for a partner</li></ul><p><strong>Team Collaboration:</strong></p><ul><li>Provide backup support to other administrative staff and office personnel</li><li>Assist with special projects and other duties as assigned</li></ul>
We are looking for an experienced Executive Assistant to join our team in New York, New York. This role is critical in providing high-level administrative support to ensure the smooth operation of executive functions. As a Contract-to-permanent position, the ideal candidate will demonstrate the ability to adapt and excel in a dynamic environment while supporting organizational goals.<br><br>Responsibilities:<br>• Manage and maintain executives' calendars, ensuring all appointments, meetings, and events are accurately scheduled.<br>• Coordinate and arrange travel logistics, including booking flights, accommodations, and transportation.<br>• Prepare and organize materials for executive meetings, ensuring all necessary documents are available and well-presented.<br>• Act as the primary point of contact for internal and external stakeholders, handling inquiries and correspondence professionally.<br>• Assist in drafting and editing reports, presentations, and other documents for executive review.<br>• Track and prioritize tasks to meet deadlines and ensure the efficient execution of executive projects.<br>• Support the planning and coordination of special events, both internal and external.<br>• Maintain confidentiality and handle sensitive information with discretion.<br>• Monitor and order office supplies to ensure the executive team has necessary resources.<br>• Collaborate with other departments to facilitate communication and streamline processes.
Customer Support Coordinator<br>First point of contact to greet customers, clients, vendors and employees via phone, email, virtual conferencing and/or in-person and direct them to the appropriate person or department. Strong professional verbal and written communication skills required to provide the best possible first impression and ensure a positive experience. Assist Customer Service team and other staff members with administrative tasks including data entry and general email distribution as well as other duties as needed.<br>RESPONSIBILITIES: <br>• Professionally and effectively communicate and greet customers, clients, vendors and employees via phone, email, virtual conferencing and/or in-person and direct them to the appropriate person or department. Take messages and provide basic information to callers as needed.<br>• Screen and distribute general email and voicemail inquiries to appropriate person or department.<br>• Assist Customer Service team with data entry related to orders, customer account records and RMA’s.<br>• Assist with distributing RMA Repair estimates to customers, provide status updates and direct customer inquiries to the appropriate person or department as needed.<br>• Maintain office supplies for Customer Service teams.<br>• Monitor incoming faxes and route accordingly.<br>• Other duties or responsibilities as required<br>REQUIREMENTS:<br>• High School/GED, College preferred<br>• Minimum of 2 years of relevant Reception, Coordinator or Administrative experience in a Customer Service oriented environment preferred<br>• Individual contributor with general supervision<br>• Working knowledge of Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)<br>• Knowledge of audio/ video conferencing systems i.e. Teams/Zoom preferred<br>• Knowledge of ACD telephony systems preferred<br>• General understanding of customer service principles and practices, including being attentive, empathetic and responsive.<br>• Ability to communicate technical information.<br>• Exceptional verbal and written communication skills to effectively communicate with customers, clients, vendors and employees.<br>• Ability to multitask and manage high volume phone calls and emails.<br>• Ability to handle conflict resolution or irate customers in a calm and professional manner to provide solutions or escalate accordingly.<br>• Flexibility and adaptability to changing circumstances, new technologies, processes and priorities.<br>• Strong ability to adapt quickly to department schedules and company’s changing needs.<br>• Strong prioritization skills required to quickly analyze a situation and determine best course of action or if escalation is required.<br><br>PHYSICAL REQUIREMENTS (lifting, maneuvering, standing, sitting, as applicable)<br>• Long hours sitting and using office equipment (Extended periods of sitting during the course of a typical workday/Greater than 4 hours? (use quantifiable numbers/no grey area)<br>• Must be able to remain in a stationary (stand or sit) position 75% of the working shift.<br>• Continually operates a computer and other office productivity machinery, such as copy machine, computer printer.<br>• Business Hours – Monday – Friday 8:30 am -5:30 pm
<p><strong>Job Title: Bilingual Legal Assistant (European Portuguese)</strong></p><p>Location: On-site in Livingston, NJ</p><p>Industry: Personal Injury & Medical Malpractice Law</p><p>Employment Type: Ongoing Temporary (Temp-to-Perm Potential)</p><p>Start Date: ASAP</p><p>Pay Rate: $25+/hour</p><p><br></p><p><strong>About the Role:</strong></p><p>A well-established personal injury and medical malpractice law firm in Livingston, NJ is seeking a bilingual European Portuguese-speaking Legal Assistant to join their team. This is a full-time, on-site position with the potential to transition from temporary to permanent employment.</p><p><br></p><p><strong>Schedule:</strong></p><ul><li>Monday to Friday</li><li>9:00 AM to 5:00 PM</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Answer and direct phone calls professionally</li><li>Communicate with clients in both English and European Portuguese</li><li>Coordinate depositions and legal appointments</li><li>Manage legal calendars, including scheduling appointments, deadlines, and court dates</li><li>Prepare, organize, and file legal documents (including electronic filing/e-filing)</li><li>Organize, manage, and maintain legal files for accuracy and accessibility</li><li>Coordinate court filings to meet deadlines and comply with legal requirements</li><li>Utilize case management software to track and update case details</li><li>Provide administrative support to attorneys, including preparing correspondence and documentation</li><li>Track and manage deadlines to ensure compliance with legal timelines</li><li>Communicate effectively with attorneys, clients, and external parties to facilitate case progress</li><li>Implement organizational systems to streamline legal processes and improve efficiency</li></ul><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>
We are looking for a detail-oriented and customer-focused Receptionist to join our team on a contract basis in Brooklyn, New York. In this role, you will serve as the first point of contact for visitors and callers, ensuring smooth communication and efficient administrative support. This position requires strong multitasking skills and the ability to communicate fluently in both English and Spanish.<br><br>Responsibilities:<br>• Greet visitors and direct them to the appropriate staff or department.<br>• Manage inbound calls, providing accurate information and routing calls as needed.<br>• Maintain a clean and organized reception area to create a welcoming environment.<br>• Support administrative tasks such as scheduling appointments and handling correspondence.<br>• Ensure smooth communication by effectively liaising between staff, visitors, and callers.<br>• Utilize bilingual skills to assist Spanish-speaking clients and callers.<br>• Handle multiple tasks simultaneously while maintaining attention to detail and professionalism.<br>• Provide assistance with general office duties as required, including data entry and filing.
<p>A well-established law firm is seeking a Trademark Paralegal to join its Intellectual Property team in New York. This role involves assisting with trademark due diligence, filing documents with the USPTO, and monitoring deadlines. The ideal candidate has at least five years of relevant experience in a law firm or corporate legal department.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>Prepare documents for attorney review and USPTO filing, including Applications, Office Action Responses, Declarations of Use and Incontestability, Applications for Renewal, and Extensions of Time to Oppose.</p><p><br></p><p>Draft identifications of goods and services and identify appropriate specimens.</p><p><br></p><p>Conduct and review trademark searches and prepare preliminary summaries.</p><p><br></p><p>Manage execution and legalization of documents.</p><p><br></p><p>Review investigative summaries and prepare reports and recommendations.</p><p><br></p><p>Correspond with foreign associates regarding trademark matters, including searches, filings, oppositions, registration maintenance, and transfers.</p><p><br></p><p>Communicate with clients regarding trademark maintenance requirements.</p><p><br></p><p>Assist with trademark due diligence, prepare and record assignments, and handle chain-of-title activities related to corporate transactions.</p><p><br></p><p>Monitor watch notices, track deadlines, and coordinate with the docketing team.</p><p><br></p><p>Support trademark opposition, cancellation, and other trademark disputes.</p><p><br></p><p>Process invoices from foreign associates and other vendors.</p><p><br></p>
We are looking for a dedicated Customer Service Associate to join our team in Jersey City, New Jersey. In this role, you will play a key part in ensuring exceptional customer experiences by addressing inquiries, resolving issues, and fostering positive client relationships. This is a long-term contract position, offering an excellent opportunity to grow within the gambling industry.<br><br>Responsibilities:<br>• Respond to customer inquiries promptly through various communication channels, such as phone, email, and chat.<br>• Resolve customer complaints effectively while maintaining a detail-oriented and empathetic demeanor.<br>• Utilize CRM systems to manage customer data and track interactions for seamless service.<br>• Build and nurture strong client relationships to enhance customer satisfaction and loyalty.<br>• Collaborate with internal teams to address complex issues and ensure timely resolution.<br>• Provide detailed information about products and services, ensuring customers are well-informed.<br>• Monitor and analyze customer feedback to identify areas for service improvement.<br>• Maintain accurate records of customer interactions and ensure compliance with company policies.<br>• Assist in creating and implementing strategies to improve overall customer experience.<br>• Stay updated on industry trends to deliver informed and relevant support.
<p>Basic Function: A Teller/Customer Service Representative is accountable for processing all our </p><p>client transactions as well as providing them with excellent customer service. Making sure </p><p>clients are pleased with the services provided is one of the most important aspects of this </p><p>position.</p><p>. Principal Responsibilities:</p><p>• Create a welcoming environment for all clients.</p><p>• Assisting customers with processing transactions, such as deposits, withdrawals, or </p><p>payments, resolving complaints or account discrepancies, and answering questions.</p><p>• Informing customers about bank products and services.</p><p>• Maintain a balanced cash drawer daily and provide proof (using tapes) that all </p><p>transactions match those on your Teller Desktop System.</p><p>• Verifying client transactions, including wires, checks, transfers, and ach.</p><p>• Handling currency, transactions, and confidential information in a responsible manner.</p><p>• Accurately and swiftly process deposits, withdrawals, transfers, and wire transfers.</p><p>• Keep records of Bank Checks sold and maintain file with OFAC search results for payee.</p><p>• Respond to emails from clients in a timely manner and see that their request has been </p><p>processed to their likeness as long as bank policies and procedures were followed.</p><p>• Ordering new debit cards for clients when they expired was lost or stolen.</p><p>• Answering incoming phone calls.</p><p>• Facilitate the opening of new accounts, including the ordering of checks and debit cards.</p><p>• Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits </p><p>are not exceeded.</p><p>• Open consumer accounts.</p><p>• Comply with all department Security, company policies, procedures, and regulations.</p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Little Ferry, New Jersey. In this contract role, you will play a crucial part in providing exceptional support to our clients while ensuring seamless coordination across departments. This position offers an excellent opportunity to contribute to the aerospace industry while honing your customer service and administrative skills.<br><br>Responsibilities:<br>• Foster a welcoming and detail-oriented environment for clients conducting business.<br>• Coordinate communications between departments to ensure timely delivery of spare parts.<br>• Process customer requests for quotes and convert them into sales orders as needed.<br>• Investigate and resolve customer concerns by utilizing organizational resources.<br>• Provide clients with updates on shipping details and follow up as required.<br>• Maintain and update customer interactions and records within the Siebel database.<br>• Generate and process reports as assigned.<br>• Assist clients in obtaining details about services offered by other departments or external vendors.<br>• Perform administrative tasks assigned by management to support business operations.<br>• Take on additional duties as needed to meet organizational goals.
<p>Are you a tech-savvy problem solver with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and have experience working with CRM or ERP platforms? If so, we’re looking for you!</p><ul><li>Deliver outstanding customer service by responding to inquiries, resolving issues, and ensuring overall satisfaction through phone, email, or chat platforms.</li><li>Utilize CRM systems (e.g., Salesforce, HubSpot) or ERP platforms (e.g., SAP, NetSuite) to track and manage customer interactions effectively.</li><li>Support workflow and automation initiatives to improve team efficiency.</li><li>Collaborate with cross-functional teams to drive process improvements and ensure smooth customer journeys.</li><li>Maintain a professional demeanor in high-pressure situations and act as the first point of contact for technical or process-related customer issues.</li></ul><p><br></p>
We are looking for a dedicated Customer Experience Specialist to join our team in Lyndhurst, New Jersey. In this role, you will handle customer interactions to ensure satisfaction and seamless service across various communication channels. This is a long-term contract position that requires a proactive approach to resolving inquiries and managing orders effectively.<br><br>Responsibilities:<br>• Process customer orders with accuracy and efficiency, ensuring timely fulfillment.<br>• Conduct thorough research on purchase requests, providing updates on shipping details as needed.<br>• Assist customers with returns and address quality concerns to maintain high satisfaction levels.<br>• Respond to inbound calls and emails, delivering exceptional service and resolving inquiries promptly.<br>• Collaborate with team members to improve customer experience and streamline processes.<br>• Maintain detailed records of customer interactions and transactions for future reference.<br>• Adapt to flexible scheduling, including evenings and weekends, to meet customer needs.<br>• Work on-site to provide hands-on support and ensure seamless communication with other departments.
We are looking for a dedicated and success-driven Customer Service Representative to join our team in Piscataway, New Jersey. This is a long-term contract position, offering the opportunity to provide exceptional support to customers while representing our brand's commitment to quality and service. The ideal candidate will thrive in a fast-paced environment and take pride in delivering solutions that enhance customer satisfaction.<br><br>Responsibilities:<br>• Respond to inbound customer inquiries with professionalism and efficiency, ensuring their needs are met promptly.<br>• Resolve customer complaints and issues with empathy, striving to achieve a positive outcome for each interaction.<br>• Process orders, returns, and exchanges accurately, maintaining clear communication with customers throughout the transaction.<br>• Utilize software such as Zendesk and Shopify to manage customer interactions and maintain detailed records.<br>• Collaborate with internal teams, including sales and logistics, to ensure seamless service delivery.<br>• Collect and relay customer feedback to support continuous improvement in products and services.<br>• Maintain a comprehensive understanding of the company’s product offerings to provide accurate recommendations and information.<br>• Uphold the company’s values and brand image in all customer interactions, fostering trust and loyalty.<br>• Schedule appointments and manage customer follow-ups to ensure timely resolutions.<br>• Perform data entry tasks to keep customer records up-to-date and organized.
We are looking for a dedicated Sales Support team member to join our team in Woodbridge, New Jersey. This is a long-term contract position that combines both in-office and remote work, offering a hybrid schedule of four days onsite and one day remote. The role involves assisting with sales functions and providing exceptional support to ensure smooth operations.<br><br>Responsibilities:<br>• Provide comprehensive post-sales support to customers, ensuring timely resolution of inquiries and issues.<br>• Handle inbound and outbound sales communications, maintaining strong relationships with clients.<br>• Manage order entry processes accurately and efficiently, meeting deadlines and quality standards.<br>• Collaborate closely with the sales team to address client needs and streamline operations.<br>• Assist with inside sales activities, including account management and follow-ups.<br>• Prepare sales reports and maintain documentation for tracking performance metrics.<br>• Ensure all sales-related data is organized and accessible for team use.<br>• Contribute to the development of strategies to improve sales support processes.<br>• Monitor and analyze customer feedback to identify areas for service improvement.<br>• Support business casual dress code requirements and adhere to high standards.
We are looking for a dedicated Customer Success Specialist to join our team in Somerset, New Jersey. In this long-term contract role, you will play a pivotal part in ensuring exceptional customer experiences while driving client satisfaction and retention. This is an excellent opportunity for an individual with call center and customer service expertise to thrive in a dynamic and rewarding environment.<br><br>Responsibilities:<br>• Serve as the primary point of contact for customers, addressing inquiries and resolving concerns in a timely and efficient manner.<br>• Build strong relationships with clients by understanding their needs and providing tailored solutions.<br>• Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.<br>• Monitor customer accounts to identify opportunities for upselling or cross-selling.<br>• Proactively address potential issues to improve customer retention and loyalty.<br>• Maintain accurate records of customer interactions and feedback to inform continuous improvement efforts.<br>• Provide guidance and support to customers navigating company products and services.<br>• Utilize call center tools and technology to manage customer interactions effectively.<br>• Analyze customer success metrics to identify trends and recommend strategies for improvement.<br>• Participate in team meetings and training sessions to stay updated on company policies and best practices.
We are looking for a dedicated Customer Service Representative to join our team in Somerset, New Jersey. In this long-term contract role, you will be responsible for delivering exceptional support to both internal and external customers, ensuring smooth order processing and fulfillment. If you excel in communication, organization, and problem-solving, this position offers a fantastic opportunity to make a meaningful impact.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via phone, email, or other communication channels.<br>• Process customer orders accurately, ensuring all details are captured and addressed.<br>• Handle account management tasks, including updating customer information and resolving discrepancies.<br>• Act as a liaison between customers and internal teams to ensure timely order fulfillment.<br>• Address and resolve customer issues, providing solutions and maintaining satisfaction.<br>• Maintain detailed records of customer interactions and transactions using Excel and other tools.<br>• Collaborate with team members to improve processes and enhance service delivery.<br>• Utilize Outlook and Word to manage communications and documentation effectively.<br>• Monitor and follow up on order statuses to ensure timely delivery.<br>• Stay updated on company policies and procedures to provide accurate information to customers.
